Head Of Impact And Learning Jobs in Manchester, Greater Manchester
Having recently secured a strategic partnership with Sport England, this role will play a pivotal role in activating the research activities that are required to inform the Leadership Skills Foundation and the wider sector to empower a more diverse range of young people with opportunities to develop essential leadership and life skills, regardless of their background.
You will be a valued manager within the ‘Programme Delivery’ team and will work with other departments across the organization to support the development of future accessible and inclusive essential leadership programmes. With a key focus being on the needs, benefits and outcomes required among underserved and/or under-represented communities and individuals.
This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.
In addition, the role will also be required to foster relationships with external stakeholders to shape the research that you will manage through your team. This work will support the development of our programmes to engage thousands more young people and give them the essential leadership skills for them to believe, lead and succeed.
We’re looking for a confident, collaborative research manager that wants to make a positive social difference through research. This role will inform the changes that are required within the organisation’s programmes and support the sector to give access to essential leadership skills development to under-served communities through breaking down barriers.
Role duties and responsibilities
- Manage research and impact projects and activities, internally and externally, in support of our programme delivery strategic goals.
- Develop and manage research proposals and methodologies to address strategic goals.
- Manage both primary and secondary research using a range of methodologies.
- Interpret and analyse research to derive meaningful insights and provide actionable recommendations.
- Present research findings, into clear, actionable recommendations, and compelling presentations that facilitate informed decision making across all levels of the organisation.
- Identify and recommend new research and evaluation projects and approaches which address gaps in our current evidence base.
- Engage with the Leadership team and Head of Programme Delivery to understand the organisation’s research requirements and align with organisational goals.
- Manage other researchers providing guidance and support in their professional development.
- Contribute to the research project budgeting process, ensuring efficient use of resources.
- Scope and produce ‘Invitations to Tender’ for commissioned research and manage the commissioning process, ensuring that the proposed research meets required objectives.
- Manage commissioned research contracts, including monitoring progress, reviewing and editing reports.
- Foster collaborative internal relationships to drive a culture of research driven decisions throughout the organisation.
- Build and maintain relationships with external partners and funders and communicate key findings where required.
- Ensure all research activities comply with ethical standards.
- Maintain an awareness of new research developments across the sector and use this to inform planning and decision making.
People Management Responsibilities
- Delivery Programme Research Executive (0.8)
- Working with other managers whose direct reports will support the delivery of programme goals and activities
Key Relationships
Internal
- Line Manager: Head of Programme Delivery
- Direct report: Delivery Programme Research Executive
- Departments: Innovation, Marketing and Communications
- Leadership Team including - Directors of: Innovation & Standards; Engagement; Finance and Operations, and Chief Executive.
- Finance Manager
External
- Strategic partners including organisations such as Sport England.
- National and regional network and research partners.
- Key local delivery centres
Skills, experience and knowledge
Required/essential:
- Educated to degree level in a subject with substantial statistical or research content.
- Proven experience of working in a relevant research role.
- Experience of leading/managing a range of different research projects, using a range of both primary and secondary research methodologies to gather both qualitative and quantitative research.
- Experience in designing and leading high quality research proposals and tenders.
- Demonstratable experience and evidence of aligning research projects and activities with strategic goals and informing organisational decision making.
- Experience of formulating research reports and making recommendations in a range of easy to read and innovative formats.
- Proven track record of building and nurturing highly effective relationships with a wide range of stakeholders, including senior colleagues and external funders or partners.
- Effective communication skills with the ability to present information confidently to a diverse range of stakeholders, including leadership team, funders and external partners.
- Excellent project management skills and experience of leading research projects on time and on budget.
- Strong organisation skills, ability to multi-task and work effectively in a busy team environment.
- Able to deliver at pace ensuring efficiency.
- Excellent listening and recording skills to effectively evidence the findings of research.
- Understanding of ethical standards and practices in research including potential issues.
- Complete and finish tasks independently and/or as part of a team.
- Show competence with IT (including Microsoft Office).
Desired:
- Line management experience
- Knowledge and understanding of the sector, including trends, challenges, and best practices
- Experience of researching on funded projects and meeting grant requirements.
Personal qualities
- A confident, collaborative manager that wants to make a positive social difference.
- Pro-active with the ability to work on own initiative collaboratively and independently.
- Effective and confident communicator.
- Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
- A creative, problem solver with the ability to think critically and analyse a range data.
- An ability to travel across the UK is required.
The client requests no contact from agencies or media sales.
Role outline and purpose
This role is responsible for leading the development and implementation of our financial inclusion programmes across England, Wales, Scotland and Northern Ireland, (428 food banks, running over 1300 centres), building strong partnerships and alliances to achieve our vision of a UK without the need for food banks.
Leading on the development and delivery of our programme and influencing work on a range of issues including income maximisation, welfare rights, social security, debt and financial inclusion, capturing evidence to demonstrate the need for long-term solutions to prioritise people facing destitution and deliver real change for people in crisis.
Role responsibilities
· Proactive and effective contribution to the Senior Leadership Team towards the achievement of our overall organisational strategy, with direct responsibility for leading on the second key objective of our Changing Communities theme.
· Development and delivery of an innovative income maximisation helpline across England and Wales, in collaboration with the Citizens Advice England & Wales, along with other key organisations in the anti-poverty sector, offering immediate telephone advice and support to people facing crisis through c130 FTE trained specialist advice workers.
· Development and delivery of income maximisation programmes in NI and Scotland to support people in crisis to access advice and holistic support
· Lead and develop a high-performing team of c25 in order to support every food bank to develop and execute a strategic plan in each of their communities, that seeks to improve the local referral pathways, putting advice at the front end of the journey for people in crisis, to include the delivery of a strategic grant programme of c. £15 million to embed financial inclusion initiatives.
· Ensure that all financial inclusion service provision is underpinned by sustained and meaningful participation from people with lived experience, ensuring the journey of the person in crisis is continuously improved through utilising data and sector learning on best practice for effective service delivery across channels, considering barriers, gaps and referral pathways
· Establish specialist data and insight analysis function, capturing return on investment, performance and impact of national and local services and partnerships, and providing clear and actionable insights to drive informed decision making to deliver improved experience and outcomes for people in crisis.
Person Specification
Technical skills and minimum knowledge:
· Demonstrable, senior level experience of leading delivery programmes nationally and locally, and of creating step-change growth in service reach and impact.
· Complex project or programme management, including through cross-functional management teams to drive change.
· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.
· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet objectives.
· Confidence in departmental planning, leadership and people management, budget management and decision making.
· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.
Behaviours and competencies:
· Demonstrate a commitment to the values of the Trussell Trust.
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds.
· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.
· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.
· Role model inclusive behaviour and leadership.
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About Lepra
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We have just finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our new Global Strategy introduces some new approaches and priorities to our work, including: our first ever global Theory of Change (ToC), the most detailed Monitoring, Evaluation, Accountability and Learning (MEAL) approach ever, and a sub-strategy dedicated to research, innovation and technology: the Global Research, Innovation and Technology Strategy (GRITS). With the finalisation of the new strategy, and as part of our ongoing commitment to improving our impact and efficiency, we are now seeking a consultant to provide specialised research support and technical advice.
Job Purpose
The primary objectives of this role are to lead the transitional phase of the GRITS, creating a detailed operational plan for its implementation; support the management of the existing research portfolio ensuring technical soundness, budget adherence and timely delivery; establish a sustainable pathway for research expertise to be led by in-country professionals.
Working Relationships
- Reports to Lepra UK’s Director of Programmes and Advocacy
- Day-to-day management liaison with the Director of Programmes and Advocacy and team members of Lepra’ sister organisation in India, LEPRA Society
- Close working links and collaboration with UK Fundraising, Communications and Finance teams
- International travel as needed for programmes oversight and support, and external representation.
Key responsibilities
Strategic Leadership
- Lead the transitional phase of the GRITS.
- Identify and address any gaps or challenges in the current strategy.
- Collaborate with stakeholders to ensure alignment and smooth transition.
- Support Programmes in the design of new projects / programmes by ensuring proposals submitted are technically sound and capitalize upon learning. Lead on ethical approval applications.
- Support Programmes in identifying, maintaining and growing academic / research -related partnerships, according to Lepra’s strategic interests and capacities
- Serve as a focal point for external research contacts that have an interest in people affected by leprosy and LF.
Operational Plan Management
- Develop a comprehensive operational plan for the rollout of the strategy.
- Establish the initial GRITS processes including the Go no Go; steering group established and functioning.
- Define clear timelines, milestones, and deliverables.
- Ensure the plan is realistic, achievable, and aligns with the charity’s objectives and resources.
Support Existing Research Profile
- Review and support ongoing research projects.
- Ensure all research activities are technically sound, within budget, and on time.
- Provide technical guidance and support to research teams.
- Provide ongoing mentoring and coaching to staff and partners.
- Ensure that data sets and tools are appropriately designed and employed.
Pathway to Sustainability
- Create a sustainability plan to ensure research expertise is transitioned to and led by in-country professionals.
- Develop capacity-building programmes for local researchers and institutions
- Establish mentorship and training frameworks to support local leadership in research.
Stakeholder Engagement
- Engage with internal and external stakeholders, including donors, research institutions, and community leaders.
- Facilitate collaboration and partnerships to enhance the research profile and strategy implementation.
- Ensure transparent and effective communication throughout the transition process.
Monitoring and Evaluation
- Develop and implement a monitoring and evaluation framework to track progress and impact of the strategy.
- Regularly report on progress, challenges, and achievements to the Lepra’s leadership team.
- Adjust plans and strategies based on feedback and evaluation results.
Safeguarding
- Support the implementation of newly developed processes in relation to the Prevention of Sexual Exploitation & Abuse (PSEA) and Safeguarding (SG).
- Ensure safeguarding measures are integrated into all project activities.
Technical advisory
- Guide and advise on the implementation of leprosy and LF control tools and approaches, specific healthcare models and/or health solutions in partner countries, when appropriate and according to Lepra and donor standards.
- Provide strategic and technical advice on the development and roll-out of country programmes as well as the overall leprosy / LF programme in Lepra.
Monitoring, evaluation and impact
- Advise the programmes team on the development of appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs) and support the analysis of Lepra datasets. Advise the HPMEL on analysis of Lepra datasets. Provide technical inputs to Lepra’s reports, according to Lepra’s needs.
Person Specification
Qualifications
Essential
- Relevant degree level of education
Desirable
- Relevant post-graduate qualification
- Relevant professional health-related qualification
Knowledge and Experience
Essential
- Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
- Substantive experience in designing and leading research projects and of communicating research results to different audiences
- Ability to analyse quantitative and qualitative data using a range of different approaches and software and to present this information so that it may be easily interpreted by different users and audiences
Desirable
- At least ten years’ experience as a health advisor or researcher, preferably gained with an overseas development organisation or in academia, in a similar health focused role
- Familiarity with data visualisation tools and packages
- Experience with the concept and use of dynamic datasets
Skills, Attitudes and Personal Qualities
- Strong research administrative skills, specifically excel; STATA; SPSS; Nvivo and significant experience in MS Office packages
- Excellent attention to detail, and organisational and time management skills
- Excellent interpersonal skills, verbal communication skills, and confidence at presenting and representing at international global to a wide range of stakeholders
- Ability to work independently, be flexible and prioritise workload.
- Ability to travel within the UK and overseas
- Permanent resident and legal rights to work in the UK.
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Reporting to: Head of Marcomms & Digital
Place of work: Remote, but some travel to Central London
About Media Trust
At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we work with charities to strengthen their storytelling, campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered with our media and creative industry partners and by matching charities looking for content creation and other media-related support with media industry volunteers looking to give back. At the same time, our programmes for under-represented talent are giving young and diverse talent the creative media skills, access and mentoring to break into the media. For more information about Media Trust’s work, see our 2023 Impact Report.
We are looking to hire a Digital Manager to join our small but highly effective team. As the Digital Manager, you will play a vital role in driving and managing the delivery of our digital transformation strategy, working with key internal and external stakeholders to enhance our digital tools like our Volunteer Matching Platform, and achieving better engagement with the people we support.
This is a great opportunity for a highly motivated digital manager with relevant experience to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.
Key Responsibilities:
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Digital Strategy: Contribute to the development of our digital strategy to enhance user engagement, improve platform performance and support our overall goals
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Stakeholder Coordination: Work closely with internal teams (e.g., Marketing, Programmes, Volunteering, Partnerships) to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
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Support Management of Programme Data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
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Analytics and Impact Measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting
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CRM Management: Oversee the day-to-day management of our Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement
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Website Management: Manage the Media Trust website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience
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Agency Management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with our organisational objectives
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Line Management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of our digital priorities
Key Skills and Experience:
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Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
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Hands-on experience managing websites (ideally WordPress), including familiarity with plugins, SEO best practices and web analytics
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Demonstrable experience of working with external agencies to manage website and CRM development
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Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
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Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
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A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
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Experience of interrogating data to generate actionable insights and drive decision making
Desirable:
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Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
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Line management experience, with the ability to motivate and develop others
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Ideally, experience in the charity or non-profit sector
Working at Media Trust
Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team. In return we offer:
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Remote working with a monthly co-working allowance
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30 days annual leave (plus bank holidays)
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Flexible First employer
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Opportunity to work flexible hours
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Pension contributions
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2 volunteer days each year
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Opportunity to attend up to two Media Trust Open Courses each year at no cost to you
Flexible working at Media Trust
Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Media Trust values diversity and is an equal opportunities employer.
Registered Charity no. 1042733
Application deadline: We are looking for a digital manager who can start immediately, ideally If you are interested, please submit your application by midnight on 10 November 2024. Interviews will be in the week commencing 18 November 2024. We will review applications on a rolling basis and may conduct interviews with suitable candidates before the closing date. We therefore encourage you to apply early - we reserve the right to close the application process early if a suitable candidate is found. The team at Media Trust are committed to your journey as a candidate and will provide any necessary support throughout the application process. Please ask if you need any assistance or require any reasonable adjustments throughout the process.
We believe in the power of the media to change lives.
The client requests no contact from agencies or media sales.
LimeCulture is recruiting for our new Director of Sexual Violence Services
The Director of Sexual Violence Services is a strategic leadership role. You will be responsible for leading, overseeing and managing LimeCulture’s Sexual Violence Services Division, bringing together our full range of consultancy services and bespoke training initiatives focusing on the prevention of and response to sexual violence.
Our Sexual Violence Services division has clients and projects spanning a range of different sectors, so you will be confident in operating across multiple sectors, organisations and workforces.
We are looking for a charismatic leader - dynamic and confident in your approach with a ‘can-do’ attitude. You will be a highly skilled operator with the ability to influence, and develop effective, robust working relationships with a range of key external stakeholders to strengthen LimeCulture’s reputation as a sector leader and attract new business.
The Director role is primarily home-based with some planned travel and so candidates can be based anywhere in the UK.
Studies have shown that people from underrepresented backgrounds are less likely to apply for roles where they don’t match the job description criteria exactly. If you are excited about this role and think that you have what it takes, but your experience doesn’t align 100%, we still want to hear from you and would encourage you to apply.
We value diverse perspectives and the contribucon everyone makes to form our culture. Put simply - you can be yourself here!
The client requests no contact from agencies or media sales.
Department: Analysis & Insight
Contract type: Permanent
Salary: £27,200 - £32,000
Location: Home Based (UK wide travel as required)
Reports To: Research & Insight Manager
As a Research and Insight Analyst at the National Fire Chiefs Council (NFCC), you will be a key member of the Analysis and Insights (A&I) team, dedicated to empowering the NFCC and UK Fire and Rescue Services with actionable insights that drive informed decision-making. You will work collaboratively with a team of research and data analysis professionals to support the team's objectives and contribute to the wider goals of the NFCC.
Your role will involve using your skills to deliver valuable insights through effective information gathering, detailed analysis, and comprehensive reporting. You will work on both routine and ad-hoc projects, supporting the team in responding to major events within the fire and rescue sector.
Key responsibilities of a Research & Insight Analyst:
Following the processes and policies set out in the A&I team’s terms of reference document, to ensure high quality, consistent approaches to all work.
Designing and executing information gathering exercises, ensuring that they are clear, easy to understand and will yield the information required to produce the identified output.
Information gathering methods primarily include designing online survey tools and question sets but can also include workshops, interviews and focus groups.
Ensuring the validation and quality assurance of any information gathered to ensure that all insights gathered are accurate and statistically significant.
Interpreting findings and drawing meaningful conclusions using quantitative and qualitative analysis techniques.
Producing clear, concise and well-structured outputs, utilising visualisations to enhance understanding and engagement when presenting to stakeholders. These outputs could be developed using MS Excel, MS Word, PowerPoint, PowerBI or similar.
Ensuring the Strategic Improvement Model (SIM) is kept up to date by reviewing and analysing reports about UK FRSs (from the inspectorate (HMICFRS), major inquiry reports, independently commissioned reports and other sources.
Supporting the work of the NFCC Organisational Learning team and ACER (Academic, Collaboration, Evaluation and Research) Group
Familiarity with research methodologies and outputs, such as literature reviews, and using them to identify trends, gaps, and best practices
Assisting as required when the A&I team is commissioned to support work related to major events or incidents
Assisting as required with team administrative duties
The successful candidate will have:
Experience working as a research analyst, or equivalent
Excellent qualitative research skills, including survey question design, and thematic analysis.
Excellent presentation skills with the ability to design and develop engaging outputs
Good numerical skills with the ability to spot trends and anomalies
Good MS Excel skills (including Pivot tables and charts, complex formatting and formulas)
Good communication and interpersonal skills to be able work within a team working solely from home
Some experience of data visualisation tools such as PowerBI would be beneficial
Experience working with academia and/or on academic research would be beneficial
The Selection Process
If this sounds like the kind of opportunity that makes you excited; please have a look at the Job description and apply.
How to apply:
Please complete the application form linked from the ‘apply now’ button on the NFCC Website. CV’s will NOT be accepted for this position.
Closing date: 24 November 2024 with interviews week commencing 9 December 2024.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Programmes Administrator (Greater Manchester & Other Regions) £22,000-£25,000 per annum (pro-rata)
Applications without a cover letter will not be considered
Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.
Remote working, with the option for hybrid working (two days working from home, two days in the office in Manchester, and the remaining day up to you).
At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like the opportunity to:
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Be part of a dynamic, values-driven organisation working to achieve lasting social change?
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Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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Help shape a growing organisation?
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Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?
If so, this may be the role for YOU!
About the role
The Programmes Administrator will be in charge of the smooth running of 1MM Mentoring Programmes in Greater Manchester and other regions, including the supporting of mentors & mentees through their journey. By ensuring a fast and effective onboarding process, timely communication, and ongoing support for our participants the Programmes Administrator will assist Regional Managers and/or the Head of Delivery with maximising the positive impact of 1MM’s mentoring programmes. This role reports to the Head of Delivery.
For a more detailed job description, please see the job pack attached.
Remuneration and benefits: Salary bracket of £22,000-£25,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).
**Please note that applications submitted without a Covering Letter will not be considered**
For further details on how to apply, please see application guidelines attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note the role can be:
Remote (UK only) or Hybrid (Brighton/ Sussex)
Full time with design experience, Part time 4 days if not
About the role:
We are looking for an experienced, driven and brilliant marketer who will help create, execute and evaluate multi-channel marketing and campaign strategies and continuously assess impact and ROI. You will be a superb campaigns manager that has a passion for excellence and delivering high quality outputs that show impact. From planning with Head of Marketing and Communications to developing and delivering alongside internal teams and external partners, you will thrive on achieving impressive results. There is a very strong focus on all aspects of digital campaigning for this role and you will be fully knowledgeable about Google ads, Google analytics, SEO, PFA, PPC, SEM, CRM, mobile, social media, website design and content creation, podcasts, blogs, vlogs and email creation. You will be at a significant advantage if you have design and WordPress experience. You will be a part of a small but dynamic and friendly marketing and fundraising team and involved in many aspects of our life-saving work including sales plans for our training courses, raising our profile, protecting our brand and reputation and supporting our fundraising activities. You will have no paid reports to you, but recruiting suitable volunteers is something we would encourage.
Please reflect that grit and resilience is required for this role given the remote working, subject matter, fast paced and flexible, multi-tasking required and the need to be highly accountable, goal and results oriented.
Main Duties and Responsibilities:
· Drive engagement, increase visibility, improve our course sales and fundraising targets
· Manage our national and localised digital awareness campaigns from development stage to presenting results and assessment of impact
· Manage and optimise our website and landing pages for improved user experience and conversion rates
· Stay up to date with industry trends, emerging technologies, and best practices in digital marketing
· Help develop social media engagement strategies with our social media officer
· Coordinate email marketing campaigns, including audience segmentation, content creation, and performance analysis
· Conduct audience and market research to identify new opportunities and target audiences
· Collect, manage, process and analyse data, making recommendations to inform future strategy
· Engage different audiences on different channels such as writing press releases, website pages, podcasts, blogs, socials, and press releases
· Manage and write award entries
· Design marketing collateral such as posters, leaflets, web pages
· Work closely with our Senior Fundraising Manager on increasing fundraisers, fundraising income and volunteers
· Do any duties to support the Head of Marketing and Communications and Fundraising.
To be successful in this role, you must be responsive, flexible, have pride in your attention to detail, be extremely organised, meet deadlines and be driven to exceeding your targets. You will need to be self-motivated and work comfortably on your own as a remote worker but enjoy working in a team (online). You will enjoy working mostly operationally as well as having a strategic approach to your work.
For this role, you will need:
- Evidence of leading and implementation of successful digital campaigns
- Project management of campaigns and communicating tasks to project teams effectively and efficiently
- Proven track record of multi-media marketing
- Experience of copy writing and proofreading for different audiences on multi-channels
- To be an excellent verbal and written communicator
- To be a confident negotiator and presenter
- A genuine passion for the Grassroots Suicide Prevention’s mission and values
- To have a positive “can-do” attitude and enjoy adapting to different tasks and challenges, sometimes daily
- Ability to work independently and in a team
- Willingness to learn and grow from the support and direction from Head of Marketing and Communications and step in when asked
- Ability to make risk-averse decisions and considered judgements acting as brand and reputation ambassador
- Represent Grassroots Suicide Prevention on external groups and promote our services and expertise.
Bonus points for:
- Demonstrating resilience to working hard remotely and being self-driven and motivated
- Design skills and ability to use Canva and/ or InDesign
- Experience of project management of large campaigns
- Design and publishing of web pages
- Experience of PR
- Experience of sales, particularly of courses
Please read the full JD attached
The client requests no contact from agencies or media sales.
Wales
£64,253 per annum
Full time, 35 hours per week
Permanent contract
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps)
You will undertake work with the Wales Government, working in collaboration with other health trade unions.
In this key senior role, you will be responsible for managing and supporting our stewards and safety representative network across Wales, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS.
You will represent the CSP on the Wales Partnership Forum, as well as working with the CSP regional team to influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services, at Head Office.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 14 November 2024.
Interview date: 29 November 2024 (in person at the Cardiff office).
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
West Midlands
£56,401 per annum (£41,897.88 pro-rata)
Part time, 26 hours per week
Fixed Term contract, 2 years
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps)
In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS.
You will work in collaboration with other health trade unions across the region.
You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services, at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on our website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 14 November 2024.
Interview date: 28 November 2024 (in person at our London office).
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IMPORTANT NOTE: We will be reviewing applications on a rolling basis and encourage you to submit your application as early as possible. We will close applications and move to the interview stage when we have a pool of strong applicants to interview, likely towards the end of October.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Movement Collaboration Lead or Senior Movement Collaboration Lead (depending on experience) will work closely with the Programme Director and the Programme Team to lead the development and delivery of an exciting emerging programme of work building collaboration for economic system change between grassroots groups and new economy organisations.
We are looking for people who are: passionate about addressing economic injustice, are excited about the role of collaboration in creating systems change and capable of creating partnerships and strong relationships with diverse stakeholders.
The first twelve months of this programme will take an action inquiry approach to facilitate a mixed group of new economy organisations and grassroots groups through a collaborative process that will develop shared knowledge and practice about how we can effectively and equitably collaborate on economic systems change work through practical experiments, facilitated dialogue and collaborative research.
The role will involve responsibilities for project managing and delivering this work including programme development and delivery, developing partnerships, changemaker recruitment and support, conducting desk research and interviews, managing and running events, supporting project related fundraising, conducting project learning and evaluation and writing a learning report about the project.
Following this first year we plan to scale work on supporting collaboration between grassroots groups and new economy organisations, subject to funding we hope this could become a permanent role.
All programme roles in the People’s Economy team support work across the programme team and we see a postholder likely working on the Action Inquiry for 0.4 FTE and supporting other work strands depending on their relevant skills, experiences and interests for 0.2 FTE.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
Project Development
- Working closely with the Programme Director and the Programme Team, lead the translation of existing strategic thinking, planning and relationship building into a project plan.
- Working closely with the Programme Director and the Programme Team, contribute to business planning and fundraising for future development of the action inquiry beyond the first year.
- Working closely with Programme Director lead outreach and relationship building with new economy organisations, funders and other relevant stakeholders.
- Working closely with the Head of Community, lead outreach and relationship building with changemakers and grassroots groups for the action inquiry.
- Working closely with the Programme Director, develop a plan for learning and evaluation of the project.
Project Delivery
- Working closely with the Programme Team, coordinate the delivery of the action inquiry.
- Lead on organising the logistics and resources required to effectively deliver the action inquiry
- Working closely with the Programme Team, recruit and onboard changemakers to the project
- With support from the Head of Training, contribute to the delivery of learning and skills sessions as part of the inquiry
- Manage and execute the delivery of events as part of the action inquiry
- Maintain relationships with changemakers while they are involved in the project and act as a key point of contact
- Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of the project
- With input from the Programme Team and relevant project partners write a learning report at the end of the first year of the action inquiry.
- Plan and deliver a research element of the project aimed at gathering learnings from other sectors on equitable and effective collaboration.
- Working with the Programme team develop a communications plan to raise the profile of the project and share learnings throughout the year.
Supporting other work strands
- Manage (or contribute to) other projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
- Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work
- These areas will be discussed and identified depending on the appointed candidates' relevant skills, experience and expertise - examples include providing programme management support of our migrant justice programme or supporting the development of our regional work in London.
Financial management and income generation
- With support from the Programme Director, develop and manage budgets for the action inquiry
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
Key terms
Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings
About the role
This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.
As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes.
You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.
With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.
The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes.
Key responsibilities
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Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.
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Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions.
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Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.
For a full job description and person specification please see the Recruitment Pack.
Why work with us?
You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.
Some of the benefits of working at Action for Conservation include:
- 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
- Up to 5 days of professional development leave and up to 4 paid volunteer days each year
- A workplace pension with 3% employer contributions
- Access to flexible working to help you maintain a healthy work-life balance
- Regular team and organisational away days in the great outdoors
- Joining a growing organisation with the possibility to progress within the team as opportunities arise
- A robust training package and a bespoke development plan to support your progression and career aims
- Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
- Seeing the impact of what you do, as you transform young people's lives
Our commitment to diversity
Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply.
Guaranteed interview scheme
We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.
How to apply
The deadline for applications is Sunday 10 November 2024 at midnight. Please click on 'Apply' to complete the online application form.
If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.
Building the next generation of nature conservationists
The client requests no contact from agencies or media sales.
Important Note: Due to the nature of the role we will only consider applications from candidates based in or around Birmingham.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
We are looking for people who are: passionate about addressing economic injustice, hold a deep knowledge and connection to Birmingham and are capable of working with and supporting changemakers and community groups across the city.
We have worked in Birmingham for five years and the need and urgency for our work is greater than ever, with the many live grassroots campaigns across Birmingham mobilising people to come together to save libraries, youth services and social housing. We know that a shared root cause of all of these crises is the city’s economic system.
This role leads our work across Birmingham to help build our collective capacity to analyse, strategise and take action for economic system change in the city. It will coordinate our Programme team to deliver different initiatives that support a growing movement for economic justice across the city - particularly focused on building support and engagement amongst grassroots changemakers and communities experiencing economic injustice. It will manage projects and resources, conduct programme development and delivery, oversee outreach and partnerships, changemaker recruitment and contribute to fundraising - ultimately play a key role in shaping our regional impact. This position is crucial in coordinating our work across Birmingham and driving meaningful collaboration with local and national stakeholders, in particular working collaboratively with Economic Justice Brum, a long term initiative working on local economic systems change.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here:https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
Birmingham Programme Development
- Working closely with the Programme Director and the Programme Team, lead the translation of People’s Economy’s strategy into a programme of work in Birmingham
- Working closely with the Programme Director and the Programme Team, identify the resources People’s Economy needs to deliver its strategy in Birmingham and contribute to fundraising for the organisation’s programme of work in Birmingham
- Working closely with Programme Director lead outreach and relationship building with community and civil society partners, including members of the Economic Justice Brum
- Working closely with the Head of Community, lead the development of People’s Economy’s programme of outreach and relationship building with changemakers in Birmingham including current grassroots campaigns such as Save Birmingham, Save Birmingham Youth Service (SBYS), Ladywood Unite, Save Druids Heath and the Birmingham Fair Housing Campaign.
Birmingham Programme Delivery
- Working closely with the Programme Team, coordinate the delivery of People’s Economy’s programme of work in Birmingham and ensure it is well embedded, integrated and supportive in the local economic justice landscape
- Play a leading role in our collaborative work with Economic Justice Brum ensuring consistent coordination, support and relational working
- Lead our work on developing and delivering a creative communications plan for Economic Justice Brum, as People’s Economy is its appointed communications partner
- Lead on organising the logistics and resources required to effectively deliver People’s Economy’s programme of work in Birmingham
- Working closely with the Programme Team, coordinate the monitoring, evaluation and learning of People’s Economy’s programme of work in Birmingham
- Working closely with the Programme Team, recruit and onboard changemakers from Birmingham to opportunities within People’s Economy’s training and support programmes
- With support from the Head of Training, contribute to the delivery of learning and skills sessions when appropriate
- Facilitate spaces and workshops for our changemakers, partners and other stakeholders
- Maintain relationships with changemakers from Birmingham while they are involved in People’s Economy’s programmes and act as a key point of contact
Supporting other work strands
- Feed into the development and implementation of other work strands including community building and the organisational communications strategy
Managing projects and people
- Work with the Head of People and Operations to recruit freelancers to help deliver People’s Economy’s programme work in Birmingham
- Line manage freelancers contributing to People’s Economy’s programme of work in Birmingham, and any staff roles which (in future) report to Programme Manager Birmingham
- Manage (or contribute to) non-programme projects that contribute to achieving People’s Economy’s goals, as agreed with the Programme Director
- Work collaboratively with the Programme Team to ensure a joined-up approach across People’s Economy’s work Financial management and income generation
- With support from the Programme Director, develop and manage budgets for programme work in Birmingham
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
Financial management and income generation
- With support from the Programme Director, develop and manage budgets for programme work in Birmingham
- With support from the Programme Director, contribute to income generation by leading the development of agreed identified opportunities, including by holding key relationships with existing and potential funders
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At EMERGE 3Rs, our volunteers are the heart and soul of our charity. They fulfil many varied roles and without them EMERGE’s activities, including Touch Wood and FareShare Greater Manchester, would have far less social and environmental impact.
Our Give & Gain employability programme is aimed at enabling people to develop the skills, confidence, and aspirations needed for job success. We support people from all backgrounds who face barriers to employment and whose skills often go unused or undiscovered.
Working with the Volunteering team and other key staff, this role assists in promoting the benefits and opportunities of the Give & Gain Programme at EMERGE. You will help us to recruit additional volunteers from the local community and beyond, by identifying and connecting with new networks and operational partners. You’ll be a strong communicator, happy to jump on the phone or take the lead at in-person recruitment events. You’ll be an experienced administrator with good data management skills to ensure we can accurately report to funders on our outreach and track the volunteers who participate in the programme. An understanding of handling confidential data, meeting targets and deadlines, and experience in recruitment are key skills for this role.
Once you've applied via Charity Jobs, we will contact you separately with an application pack which includes an application form.
The client requests no contact from agencies or media sales.
About The Road Safety Trust
The Road Safety Trust is a grant-funding charity committed to making UK roads safer, achieving impact through the funding of practical measures, research, dissemination, and education. Since its formation in 2014, they have awarded a total of £10 million to eighty-five projects and are now the largest independent grant funder of road safety initiatives in the UK.
About UKROEd
UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. UKROEd is a trading subsidiary of the Road Safety Trust (RST) with surplus funds from the scheme given to the charity to distribute in grants.
UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all suitable applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, race, religion, sex or sexual orientation.
Overview of the role
The Data, Security, & Information Management team are responsible for defining and executing the RST and UKROEd Digital Strategies, developing and implementing systems that ensure all data is collected, processed, and stored securely and efficiently, and in accordance with our responsibilities under UK GDPR and data protection legislation.
As Information Governance Officer, you will have responsibility for a range of assurance activities in relation to the information governance frameworks of both companies (approx. 20% RST, 80% UKROEd), including how we meet the requirements of the General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
You will be a first line point of contact for individual information rights requests (such as subject access requests), freedom of information requests, and other information governance and data protection-related matters.
You will understand the importance of privacy by design and information governance best practice to ensure compliance with statutory and regulatory obligations. You will work with colleagues to conduct Data Protection Impact Assessments on new, and amended, systems and processes.
You will take a leading role in supporting the application and maintenance of effective document and record management arrangements.
You will provide guidance and training on best practice and legislative compliance changes.
Principal Duties
- Be the first point of contact in the DSIM Business Area for expert advice on individual information rights requests (such as subject access requests) and freedom of information (FOI) requests, effectively escalating to the Head of DSIM when required.
- Help the Head of DSIM and the Data Protection Officer (DPO) to ensure we meet our statutory obligations and procedural requirements, produce clear responses in plain-English, and continuously improve our processes in this area.
- Support and assist people to clarify and refine their requests for information.
- Work with colleagues across the organisation to secure the necessary information and ensure comprehensive understanding of the scope and scale of any request.
- Maintain and monitor information governance logs, identifying and reporting on trends in information rights and freedom of information requests and circulating key data to the team and the wider organisation as necessary. Note: whilst the administration of information rights requests forms a critical part of the role, this is less than 15% of day-to-day activity.
- Provide data protection and information governance training, working with the Head of DSIM and DPO in developing training and delivery.
- Support the reporting and analysis of data incidents.
- Working with the UKROEd Data Analyst & Head of DSIM, help investigate by collating information to support the organisation to learn and improve practice and governance, analysing statistics and providing advice accordingly on how to reduce risk. Escalate issues as necessary.
- Help with preparing submissions in relation to any matters referred to the Information Commissioner’s Office.
- Challenge practices, processes, and procedures as required, using negotiation and specialist knowledge to achieve continual improvement and compliance.
- Working with the Head of DSIM maintain, and keep up to date, the Records of Processing Activities (RoPA, on One Trust) and Applications Portfolio.
- Work with colleagues to conduct Data Protection Impact Assessments (DPIA) as part of the Digital Board Gateway authorisation processes.
- Assist the team and organisation with internal & external reviews and audits – reviewing information governance documentation of key stakeholders as part of the Annual Provider Review (APR) process.
- With the Head of DSIM, advise colleagues, including up to senior management level, on information governance and records management issues.
- Keep up to date with developments in information governance and data protection legislation, case law and guidance.
INFORMATION GOVERNANCE OFFICER
PERSON SPECIFICATION
Qualifications
Essential
- You will either have a recognised data protection qualification or have significant experience in this area and be willing to work towards qualification.
Experience
Essential
- Experience of working in a data protection and/or information governance role, including responding to complaints and delivering excellent service.
- Experience of involvement in organisational data governance projects for example the introduction of document/ records management disciplines.
- Experience managing and maintaining a ROPA. Experience of using the One Trust system an advantage, but training will be provided.
Job Related Knowledge
Essential
- Excellent knowledge and understanding of the General Data Protection Regulation & data protection and information governance best practice.
- ·Ability to identify, understand and clearly explain principles of data protection and information governance legislation.
Skills and Aptitudes
Essential
- Excellent communication skills including written and verbal skills - able to communicate clearly and effectively with others and influence positive change.
- Excellent IT skills with the ability to adapt quickly to new technology and better ways of working
- Excellent organisation and time management skills with the ability to work under pressure and meet tight deadlines when required.
- Ability to work positively and consistently across the organisation to support colleagues and maintain high standards whilst managing multiple tasks, maintaining a high degree of accuracy and attention to detail.
- A strong team player, able to develop effective relationships across the organisation with a track record of respectful, open, and honest behaviour including a demonstrable commitment to inclusion and diversity.
- The ability to use your own initiative to foster improvements across the organisation, and to deliver work to an excellent standard.