Head Of Hr Operations Jobs

London Legal Support Trust has been supporting free legal advice providers for the last 21 years by providing financial and non-financial support. The organisations we support include Law Centres, Citizens Advice, and other legal advice agencies.

We are looking for an organised, proactive and purpose-driven individual to join our brilliant team as an Admin and Operations Assistant. You will provide essential support to our team, ensuring smooth and efficient administrative operations.  By supporting the wider team, this role plays a vital part in enabling the charity to achieve its mission, ensuring that resources are managed effectively, and helping to deliver services that make a meaningful difference to the legal advice sector.

MAIN DUTIES & RESPONSIBILITIES

Meeting & Event Planning and Support

• Plan, coordinate and support meetings and other events
• Book rooms, manage catering orders and manage other meeting logistics
• Provide on-site support for meetings and events
• Prepare meeting agendas, take meeting notes and minutes
• Assist with volunteer coordination

Communication & Coordination

• Handle incoming calls, emails, and other communications
• Draft correspondence to external stakeholders and trustees
• Help to ensure that the website is up to date

Operations Support

• Support the day-to-day operations of the charity
• Assist Head of Operations in developing systems and processes to enhance the efficiency of the charity’s operations
• Help update organisational policies and ensure compliance 
• Monitor 3rd party contracts and assist with review of services prior to renewals
• Help manage HR practices, including managing starters and leavers procedure in relation to IT and software access
• Support employee training and wellbeing programme

Office & Project Management

• Ensure office has working equipment and sufficient materials
• Organise and maintain our internal documents 
• Help maintain and improve LLST’s internal databases
• Help maintain contact database in line with data protection and LLST policy

Financial & Procurement Assistance

• Assist with the gathering, review and processing of invoices and expenses claims
• Support the Head of Operations in evaluating suppliers and negotiating contracts
• Research suppliers to ensure cost-effective purchasing
• Perform due diligence checks on suppliers and vendors
• Help with the preparation of financial reports

General

• Ensure LLST’s activities comply with charity, company and general law
• Promote LLST externally and ensure its good reputation is maintained
• Other tasks as required and generally commensurate with the post

PERSON SPECIFICATION

Essential Criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent attention to detail, well-organized with ability to prioritise tasks
• Professional, reliable and responsible
• Excellent interpersonal skills, including written and oral communications skills
• Confidence with IT including Microsoft Office suite 
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Highly motivated, with ability to work on own initiative and as part of a small team
• Flexibility and willingness to learn new skills 
• A positive attitude to problem solving and finding new solutions
• Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods

Desirable Criteria

• Experience of administrative assistant
• Experience of working in charitable sector
• Knowledge and understanding of Microsoft Office suite

Are you passionate about transforming lives and shaping the future of healthcare for people affected by Crohn’s and Colitis?  We are searching for a dedicated individual to lead the Crohn’s & Colitis UK programmes; working with healthcare professionals and health services to improve the quality and standards of care for people affected by Crohn’s and Colitis across the UK. 

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Senior Executive Team you’ll be responsible for translating the strategic direction of the charity into tactical plans for healthcare professional support and quality improvement to achieve the charity’s strategic objectives. Working closely with the Director of Services and Evidence and our CEO, your remit will be leading on the delivery of the healthcare professional support and care improvement programmes, and managing and guiding our Healthcare Professionals Services teams to achieve Crohn’s and Colitis UK’s aims and objectives. 

About You 

You’ll have acquired a high level of experience of delivering healthcare professional support services, education and engagement programmes and a good knowledge of working in UK health services (or in a health or medical charity).  You’ll have proven ability to lead and manage teams in a healthcare professional services environment and be adept at engaging and influencing a diverse range of senior stakeholders.

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be times when you will need to be at face-to-face meetings. You will be required to attend meetings in Hatfield/London twice a month, as well as two Directorate days each year.  In addition, the charity meets four times annually at it’s office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days of which attendance is mandatory.

Benefits 

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 

• Pension scheme 

• Flexible working options 

• Enhanced maternity, adoption and paternity pay 

• 24/7 Employee Assistance Programme 

• Wellbeing programme 

• Interest free loan for season tickets 

• Cycle to work scheme 

• Free parking and secure bike locks 

• Training and development financial support and/or study leave 

• Performance review and development scheme 

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

Prospectus is delighted to be supporting our client as they look to appoint a new Operations Manager into their small team. This is a permanent part time position offered 24 hours per week over 3 to 5 days. This role will be hybrid with a minimum of 1 day per week in their office in Borough.

The Foundation was established in 2005 by John Stone and his wife, Vanessa, following the sale of the business which he founded in 1991.  John, an entrepreneur with a successful 40-year career in financial services, is the Chair of the Foundation.  The Foundation is proud to have an approach which is radically different to that of many other charities and foundations.  Inspired by John’s experience and expertise in the world of business and financial services, our vision is to be a pioneering, innovative and disruptive influence, constantly in search of new and better ways to solve entrenched problems. Their main focus areas are as follows:
 

• Water to the home in Africa and Asia, with a specific focus on enterprises and the transformational role market-based solutions can play in this sector. Around 80% of our funding is committed to water.
• Two UK portfolios; mental health, and disadvantaged youth. Together, these portfolios account for roughly 20% of the Foundation’s funding.

As the Operations Manager, you will have oversight of all aspects of finance and operations, enabling the day-to-day running of the Foundation, including finance, budgets data management, the CRM function, office management, HR, and IT.  You will develop and maintain effective relationships with suppliers, trustees, team members and beneficiaries, to ensure the Foundation always operates efficiently.

The successful candidate will experience of leading operations within a small organisation, with experience of using finance and CRM systems. You will be an engaged and supporting member of staff, willing to support the team in any and all operational matters. You will have excellent communication skills with the ability to engage stakeholders across all seniority levels. Finally, an appreciation of the work the foundation delivers on and enthusiasm for this work is encouraged.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

�� Location: West Midlands

�� Contract Type: Permanent, hybrid

⌚ Hours: 35 hours per week

�� Salary: £42,213.23 - £46,343.55 (depending on experience and skills)

What can we offer you?

�� Expenses incurred while traveling outside your base location will be reimbursed.

�� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 

�� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Empower people, inspire performance, and drive lasting change as a key partner in shaping our success

Be the driving force behind people and performance. As an HR Business Partner, you’ll work side by side with leadership, shaping strategies that make a real impact. With a strong focus on employee relations, you’ll work closely with stakeholders to resolve key employee relations cases. You’ll champion a culture that supports colleagues while keeping the business running smoothly.

Guide and support colleagues, driving a culture of growth and success

There will be an expectation to travel 1-2 times a week (and as needed) to support different locations, ensuring continuity and strong HR presence. With your expertise in employment law, performance management, and strategic HR, you’ll be the trusted Business Partner that colleagues and leaders rely on.

CIPD Level 7 or equivalent experience preferred. Ready to make an impact all while collaborating with our dedicated L&D and Recruitment teams to ensure a seamless, high-performing organisation. Let’s talk.

Position: HR Advisor x2 roles
Type: Full-time (35 hours a week), Fixed Term contract
Location: Office-based in London with flexibility to work remotely
Salary: £35,825* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical

*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065* after 6 months service and satisfactory performance and to £40,304* after a further 6 months.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job 

You’ll have worked in a similar role at this level. You’ll have substantial experience of advising on grievances, disciplinary matters and sickness absence. In addition, you will undertake general HR administration, payroll input each month and provide cover for colleagues within the HR Operations team as and when required.

HR Advisor (Employee Relations) 6 months Fixed Term contract.

In this role, you will be the go-to expert on employee relations, providing first-line advice, guidance, and casework support across the organisation. With the ability to hit the ground running, you'll play a key role in fostering a positive working environment while ensuring legal compliance and best practices.

Key Responsibilities:

• Provide expert advice on employment law, performance management, and disciplinary matters.

• Advising casework related to grievances, disciplinary issues, absence management, and other complex employee matters.

• Build strong relationships with managers, supporting them through sensitive HR challenges.

• Provide cover for colleagues within the HR Operations team as required.

HR Advisor (Recruitment Lead) – Fixed Term contract until June 2026

As our Recruitment Lead, you’ll spearhead our talent acquisition strategy, providing a high-quality, friendly, and efficient service. You'll lead recruitment campaigns and collaborate with managers to ensure a seamless and inclusive candidate experience.

Key Responsibilities:

• Lead end-to-end recruitment campaigns for a variety of roles.

• Being the first point of contact for candidate applications and relating queries

• Build strong relationships with hiring managers and external partners to identify top talent.

• Liaising with external job boards and agencies

• Ensure best practices in inclusive recruitment and onboarding processes.

• Support HR administration with the onboarding of new starters

Closing date for applications: 9:00 am Monday 24 February 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

HR and Office Administrator

Brain Tumour Research is looking for an HR and Office Administrator to help support the HR and Operations Manager in the smooth running of the HR department.

As a key member of our HR and Office team, you will provide a friendly, confidential support service for the Charity, under the guidance of the HR and Operations Manager.

This role is Full Time, but we will consider applications from those looking for Part time, and will be based at our office in Milton Keynes.Whilst there is scope to work a hybrid pattern, this role would ideally be office based five days a week.

Key Responsibilities:

As an HR and Office Administrator, your key responsibilities will be to assist the HR and Operations Manager with the administration of the employee lifecycle at Brain Tumour Research, this will include

• The accurate and confidential administration for HR; using Microsoft Office and our HR database
• Assist with the setting up of meeting rooms, supporting with the facilities management of the office space, and ensuring the office is a pleasant and functional environment.
• Support the Fulfilment Manager at busy times, to dispatch orders to supporters and our Fundraising team.

Requirements:

• Excellent administration skills, detail orientated and systematic, with the ability to prioritise competing demands
• Excellent communication skills
• Experience of handling and managing confidential data
• Good IT skills, including use of Microsoft Office

​

We will be offering interviews on a rolling basis, and reserve the right to close the application window early.

To apply:

Please send you CV via our Application System.Short listed candidates may then be asked for a covering letter, with specific criteria prior to the first interview.

First interviews will be held via MS Teams, and Second Interviews will be held in person at our offices in Milton Keynes.

Join a much-loved local hospice that has been providing exceptional care for over 40 years to the communities of Medway and Swale. In this vital role, you will oversee the daily operations of our charity shops, supporting shop managers in developing their skills to maximise income and drive the expansion of our retail operations.

Working closely with the Head of Income Development, you will help identify new business opportunities and support your team with stock procurement, volunteer recruitment and retention, visual merchandising, and staff development. Your leadership will ensure our shops thrive, generating essential funds to sustain hospice care for those who need it most.

Wisdom Hospice Shops – Retail Operations & Development

· Reports to the Head of Income Development, ensuring the seamless delivery of retail operations.

· Drive efficient processes that sustain smooth shop-level operations.

· Provide leadership and accountability to an experienced team, acting as a key communication link between shop teams, the Head of Income Development, and the wider WHC team.

· Support store managers in attracting, recruiting, training, and developing volunteers, ensuring they understand their roles and retail guidelines for effective shop operations.

· Foster a positive working culture, strong volunteer relations, and high levels of enthusiasm to create a rewarding and happy retail environment.

· Communicate effectively with managers and team members, ensuring clear planning, prioritisation, delegation, and workload monitoring.

· Strengthen our competitiveness by driving strategies to attract high-quality, abundant donations.

· Provide occasional shop cover, particularly during the rollout of the new retail strategy.

· Assist in the expansion and development of the charity’s retail operations.

If you have a passion for retail, a strategic mindset, and a desire to make a real difference, we’d love to hear from you!

We are looking for an experienced, productive and organised manager with an excellent track record of managing central support in a similar charitable or non-profit setting. The postholder will need the energy and skills to introduce and maintain new systems that will enhance the excellent charitable services we offer to our local community. He or she will also have the ability to nurture and develop a growing central services team.

Job Purpose:   –To manage and develop YMCA Central Services to meet regulatory responsibilities and offer effective organisational systems, policies and support for staff and managers to achieve strategic aims.  To take on the strategic lead for HR, property management and development, IT, compliance and health and safety

Hours of work:  Monday to Friday 9am-5pm some flexibility required

Location:  YMCA East Surrey, YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.  (pro-rata for part time workers)

The holiday year runs from 1 April to 31 March each year.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing date:  17th February 2025

Interviews:  24th February 2025

Main Responsibilities:

 Strategic Leadership and Management

– To share responsibility for leading the strategic direction and success of YMCA East Surrey as part of the Senior Leadership Team (SLT) together with the Head of Finance, Head of Housing, Head of Children and Young People Services and Deputy CEO.

– To be the accountable and strategic lead for Central Services, working closely with other members of the SLT to deliver integrated support across areas such as HR, property management, IT systems, and compliance.

– Take ownership of all aspects of operations policy and practice, and lead our approach to information management, data protection and risk management

– To be responsible for line management and development of senior staff within Central Services including the HR Manager, Facilities Manager, Facilities Manager at The Old Pheasantry, Systems Analyst, Reception Manager and Volunteer Coordinator.,

– To take on various project management tasks and to drive through transformation of systems and ways of working to improve the quality of services and help the YMCA achieve its charitable aims.

– To play a supportive and collaborative role working alongside the wider YMCA staff team to meet our mission of helping people in East Surrey to ‘belong contribute and thrive’

Governance and Compliance

– Fulfilling the role of Company Secretary and leading the delivery of all governance processes in line with policy, procedures and the memorandum and articles, including all charity and corporate law requirements.

– To take the lead role on compliance, maintaining and developing a policy framework and working with Heads of Service to ensure that appropriate policies are drafted, reviewed and implemented and that the YMCA meets all its obligations under the relevant statutory and regulatory frameworks in which we work (Ofsted, RSH and possibly CQC in the future).

– To provide or facilitate training and development activity to ensure that managers and staff are aware of, and are meeting, requirements laid down by relevant policies, legislation and regulatory bodies. 

– To take on the role of Data Protection Officer and ensure that the YMCA complies with its statutory responsibilities under Data Protection Regulations

– To be responsible for leading on quality management and maintaining our accreditation under Trusted Charity.

– To work with Heads of Service, managers and trustees to ensure that effective risk management practice is embedded into decision making at all levels of the organisation.

– To attend trustee meetings and to produce reports and help prepare agendas for the Governance and Risk Committee, a subcommittee of the main board.

IT

– To be responsible for all IT hardware and software needs, to manage support contracts and develop new IT systems and use of technology to improve the efficiency and effectiveness of the Association (including mobile phones, laptops and other devices).

– To work with other Heads of Service to develop and maintain new integrated IT systems that can manage data, and record, monitor and evaluate outputs and outcomes delivered by the YMCA’s diverse projects and services.

– To work with the Systems Analyst and outsourced IT Support Company deliver ongoing digital transformation and promote the necessary training and policies to ensure that staff fully utilise the new technology.

– To work with the Fundraising Manager and CEO to support the delivery of new projects especially the acquisition and development of new properties such as additional Move On accommodation for young people.

 HR

– In conjunction with the HR Manager ensure the overall HR strategy of YMCA East Surrey is in line with the law, good practice and our values.

– With the HR Manager, oversee the development of internal practices, policies and working culture in line with the overall HR strategy.

 Facilities

– To line manage the Facilities Manager and to oversee the introduction and implementation of cyclical maintenance plans for all YMCA buildings.

– To have oversight of the Facilities Manager’s responsibility of all insurances required by the YMCAES.

– Oversight of the management and financial viability of The Old Pheasantry.

Budget and Finance

– To work with the CEO and Head of Finance to prepare the annual budget for central services (including buildings) and to manage this budget throughout the year.

 In addition

– Any other duties are required to be performed within the grade and renumeration of the role.

– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

The Operations Manager will work closely with the Managing Director to ensure the charity operates effectively. The Operations Manager will lead on the development of policies and procedures to ensure regulatory compliance, and robust management processes.

The Operations Manager will add to the staff team by bringing a skillset that is grounded in administration processes, excellent IT competence, and a numerate, systemising and detail-orientated mindset.

You’ll work particularly closely with senior managers to attract, retain and develop a diverse and talented workforce. You will be responsible for day-to-day leadership of people operations, volunteer development, internal communications and learning. You will promote a culture of continuous learning, innovation, and collaboration across The Charity, whilst ensuring that we adhere to relevant employment legislation and good practice.

The role will be responsible for leading a small, capable team of HR, Volunteering, and Learning and Engagement colleagues in support of our strategic priorities. We’re a small team, requiring you to flex between strategic activity and hands-on operational management.

You’ll be an experienced Human Resources professional with the expertise and knowledge to develop and drive forward our people priorities, supporting team members and volunteers to thrive at work. And as a member of the CIPD, ideally Chartered, you will understand the importance of working in true partnership to advise and support your leadership peers. Charity experience is essential.

KEY ACCOUNTABILITIES:

Leading People Operations: embedding excellent policies and processes, and advisory support

• Provide leadership of the the day-to-day People and Culture team at the Charity, including direct management of the People and Culture Manager, Volunteer Development Manager, and Learning and Engagement Manager.
• Develop strong relationships with internal and external stakeholders, including engaging Champions Groups e.g. EDI Champions, to make The Charity a great place to work
• Provide senior leadership advisory support to Heads of Teams peers and the Senior Leadership Team to ensure we have the right skills and culture to enable our strategic priorities
• Provide advice, guidance and support to leaders and manager on employment law, people policies and practices, and manage complex employee relations matters as required
• Oversee the management of people operations suppliers, including with payroll and pensions, and setting and tracking the People and Culture budget in support of our people priorities
• Work with the People and Culture Manager to develop and deliver innovative recruitment plans that attract talented and diverse candidates, and inclusive selection and onboarding processes
• Work with the support of the People and Culture Manager to collect and report meaningful people data to inform decision-making, supporting retention and engagement.
• Work with the People and Culture Manager to evaluate, develop and manage wellbeing programmes that support the physical, mental, and emotional health of The Charity team
• Work with the Learning and Engagement Manager to develop a career framework that rewards and recognises strong performance and provides meaningful career development opportunities
• Work with the Learning and Engagement Manager to embed a culture of listening at The Charity, where people’s ideas and concerns are sought, listened to, and responded to. This includes overseeing strong internal communication.

Leading and delivering people and culture projects

• Support the Director of People and Culture to lead and deliver projects and initiatives in support of The Charity’s EDI plan, promoting diversity, equity, and inclusion within The Charity, and working to ensure that our team reflects the diverse communities that we serve.
• Lead change management projects, whether that’s supporting organisational growth, redesign to support capacity and capability for the future, or responding to external challenges

Feed The Hungry UK is an international charity supporting projects across the world and locally focused on supporting Coventry Foodbank, and other projects across Hinckley, Warwickshire and Leicestershire. 

We are a Christian organisation with the aim to follow Christ’s call to fulfil the physical, emotional, and spiritual needs of people in crisis. Our values are based on our Christian heritage with a desire to be an organisation that acts in ways that reflect Christian values.

Main responsibilities.

Ensure the accuracy and completeness of all internal and external financial processing and reporting and full compliance with all covenants, laws and regulations, including Charity Commission, HMRC and Companies House regulations.

1. Lead, motivate, develop and train the finance team, promoting an equal, diverse and inclusive team with a positive culture reflecting the values of Feed The Hungry. 

2. Ensure Feed The Hungry operates sound financial, risk management, and internal control systems and maintains up-to-date Financial Regulations to safeguard stakeholders' interests and assets and to ensure the integrity of the organisation’s financial performance and statements. 

3. Provide effective day-to-day oversight of the organisation’s financial controls and financial performance including keeping financial policies up to date and in line with our processes.

4. As Company Secretary, support governance activities, including administration for board meetings, trustee enquiries and administrative duties for the board. 

5. Be alert to all organisational activities that have a financial impact and speedily assess the impact of such activities. 

6. In partnership with the CEO and Directors, develop and support in the delivery of the organisation's strategic plan and the related budgets and forecasts.

7. Ensure preparation and presentation of accurate and timely financial data including strategic plans, budgets, management accounts, live forecasts, and financial data and monitoring requested by funders.

8.  Provide commercial business support to advise the CEO and Directors on the financial position and risks and opportunities of Feed the Hungry. 

9. Financial oversight of contract negotiations (utilities, insurance) 

10. Proactively develop strong working relationships with FTH managers providing constructive challenge and commercial insight in support of the strategy. Be proactive in challenging the status quo and be prepared to bring new ideas that will enhance the organisation’s activities and returns. 

11. Administrative responsibility for oversight of the externally appointed auditors and the successful completion of annual audited financial statements and the annual report, and timely submission to the Trustees.

12. Maintain an ongoing dialogue with the CEO and Directors and the external auditors.Responsible for the Company's Finance, Tax, Pensions, Audit, and Payroll. 

13. General Duties: 

    • Adhere to all company policies and procedures and recommend changes as appropriate. 

    • Attend all mandatory training required to complete and maintain your role, ensuring you keep up to date with changes to specific laws and legislation that are relevant to your role 

Person Specification

Educational Requirements

• Educated to degree level or equivalent. 
• Professional qualification in accountancy (ICAEW, AAT, ACCA, CIMA, CIPFA) 
• Evidence of continuing professional development 
• Management qualification(s) Finance / HR

Knowledge 

• Understanding of Charity accounting especially fund management.
• Understanding of Finance IT systems, Microsoft Packages and Technology
• Awareness of the principles of fundraising 
• Understanding of  grant applications and reporting against restricted income, gift aid and other matters specific to charity finance 
• Understanding of broader IT systems and technology 
• Knowledge of business and strategic planning tools and processes 
• Understanding of online accounting packages XERO (accounting), SAGE Payroll

Experience 

• Leadership experience in Finance in small/medium entities.
• Experience in leading teams of people
• Developing sound business strategies. Experience of budgeting, forecasting 
• Experience in a financial HR or admin position in a team
• Proven track record in leading similar finance departments.
• Experience working in the charity/not-for-profit sector

Skills & Aptitudes 

• Ability to lead and manage the performance of a team to fulfil organisational aims and objectives 
• Ability to communicate effectively, both verbal and written, communicating complex financial information to non-financial audiences 
• Analytical and problem-solving 
• Strong organisational and planning skills to cope with the pressure of a demanding workload and identify key priorities 
• Ability to adapt readily to change and work effectively with a wide variety of individuals, groups, organisations and situations 
• Strong interpersonal skills – possessing strong emotional intelligence and aware of the impact of their communication (verbal, written) 
• Shares the values of Feed The Hungry, and embraces equity, diversity and inclusion 

Personal Attributes

• Agree and support the values and vision of Feed the Hungry and the charity’s Christian ethos.

• Flexibility in working patterns around the vicissitudes of the workload (especially around reporting deadlines)

• As part of the management team able to problem solve and develop new strategies for the charity.

• Ability to work unsupervised.

• Ability to work under pressure and to deadlines believes in getting the job done.

• Honesty and integrity

• Values all the people who come into contact with or work with Feed the Hungry

Hours, Holidays, Location

• 37.5 hours.

• Holidays 25 days (full-time contracts) per annum + statutory bank holidays.

• All other terms and conditions as set out in Feed the Hungry’s standard contract of employment

• Based at Halo Centre, Coventry with the flexibility to work occasionally from home.

• TOIL may be taken to compensate for additional hours worked. Overtime is not normally paid with this contract.

Role Summary

The Head of Wellbeing is an exciting role within SHM Foundation. The successful candidate will work with the leadership team, internal teams, funders and partners. This role has three main areas of focus

• Internally – work with our people and teams to design and implement wellbeing processes internally. Support our senior leadership in defining what the Foundation mean by wellbeing
• Externally – work with our funders and partners to support all aspects of wellbeing on projects
• Intellectually – keeping abreast of current academic research in the wellbeing space

This is a unique and fulfilling opportunity to shape the direction of our charity, collaborating closely with our passionate staff, volunteers and Board of Trustees.

Core Responsibilities

• Create academic papers, blog posts and reports on all aspects of Wellbeing
• Work directly on projects as a Wellbeing expert to support delivery of Wellbeing initiatives
• Design and implement internal processes and strategies to support the Wellbeing of SHM Foundation people
• Work with our partners to manage the Wellbeing aspects of projects. Including budget handling, reporting, project management, strategy etc. 
• Work with SHM Foundation leadership to define and evolve what we consider Wellbeing and what elements to include
• Additional Activities(as needed)
• Collaborate with HR, Operations and Leadership to create a holistic Wellbeing approach

Relevant Skills

• Professional or Academic background in Mental Health
• Comfortable and resilient when working with sensitive subject matters
• High levels of confidentiality
• Successful experience working remotely/ within a global team
• Excellent interpersonal and communication skills
• Excellent planning and organisational skills
• High level of attention to detail
• Positive attitude to problem solving
• The ability to analyse and interpret academic data
• Report writing
• A passion for being part of a team driving for positive social change globally

Qualifications & Experience

Required: Bachelor’s degree and excellent academic record; fluency in English
Preferred: at least 3 years’ experience in working in Mental Health or Wellbeing in a professional/ academic setting
Preferred: Some experience working with grassroots initiatives and local teams
Desirable, but not required: Recent experience in a similar role or field and working internationally

At KICK, we are motivated to respond to a sense of hopelessness in many young people today as 1/3 of young people aged 15 identify with a mental health condition, 2million grow up without a father at home, many are disconnected from local communities with 95% now not attending church. We aspire to see a generation of young people who will reach their God given potential; where communities have been socially impacted; and where spiritual change has transformed a nation. Our mission is to transform young people’s lives, with God's love, through sport and support. We do this through values-driven physical education, street dance, mentoring, chaplaincy in schools and community KICK Academies to impact a sense of hopelessness and give them a hope for the future and a joy in the present.

KICK work in Infant, Junior, Primary, Secondary, Pupil Referral Units, Private and Special Schools to deliver the following services with Christian values embedded throughout every session:

- PE National Curriculum - Transformational Street Dance

- Solutions Focused Mentoring - Schools based Chaplaincy

In all that we do we seek to live out our values to encourage young people to be aspirational, to be compassionate in all circumstances, to deliver excellent quality sessions, and to be intentional in building relationships and sharing the Gospel with young people every day and to show integrity in our decision making at all times.  KICK is a growing charity currently working with over 100 schools and have established 30 KICK Academies across the UK. Our staff team has more than doubled over the last 3 years with KICK now employing over 90 staff. As an organisation we are engaging with over 28,000 young people every week and come closer to achieving our vision to reach a generation of young people, within a generation of time. 

Title:                      Head of Finance

Based in: London/Outside negotiable

Hours of work: Part Time (2-3 days per week split over 2-5 days)

Line Manager: Chief Operations Officer

Role Purpose:

The Head of Finance will strengthen KICK through the strategic management of finances including day-today tasks, budgeting and reporting. The successful candidate will provide both strategic and financial guidance to ensure that KICK’s financial commitments are met excellently and accurately. The role will also involve working closely with both the senior management team as well as the board of Trustees in order to maintain and grow a solid foundation for KICK to grow. 

Key Responsibilities and Accountabilities:

· The Head of finance will have the ability to collate and present the monthly accounts to the Exec team and Board based on KICK performance, as well as problem solving potential issues that arise.

· Responsible for processing and running payroll, along with sessional payments and expenses on a monthly basis.

· Conduct Finance Committee meetings and project work as directed by the board or initiated by finance results.

·       The Head of Finance will be responsible for the annual budget and holding budget holders account on their spend.

· Ability to complete and present the annual accounts.

· Responsible for the management of our Book Keeper to ensure invoices are issued and bank accounts reconciled in a timely manner. 

Person Specification:

Proven Experience

- A degree in finance, accounting or a related field.

- Proven experience in a senior executive role. 

- Experience of strategic planning and business development.

- Experience of complex and multi-dimensional problem solving whilst having a clear knowledge of the options, impacts, risks when suggesting a resolution.  

- Experience of communicating with senior executive leadership in matters of strategic importance. The applicant should have the ability to influence internal and external partners to understand and accept concepts, practices and approaches of the job area.

- Experience of collating monthly accounts and annual accounts as well as managing various budgets across an organisation.

Skills and Abilities

- Outstanding written and communication skills.

- A forward thinker with the ability to be proactive in improving current activities and processes.

- Ability to empower, motivate and lead others through supporting teams to succeed, investing in the capabilities of staff and providing clear feedback.

-        The Head of Fiance will have the ability to show responsibility and accountability for quality outcomes whilst keeping a firm focus on priority management.

Personal Qualities

• The Desire to own, guards and deepen KICK’s Christian ethos, vision, mission and values.

• Able to take the initiative and be a self-starter.

• Passionate to see young people and staff progress and achieve their full potential.

• Clear Enhanced DBS.

Staff Benefits

• Company pension scheme

•      Full access to Health Assured programme

• Reasonable travel expenses paid

• Access to Taste Card

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT. An option to work from home up to one day per week in line with Crisis’ Hybrid Working Policy.

About the role

The Operations Manager at Crisis Skylight Brent is a varied and fulfilling role. You will be the line manager for six coaches delivering high-quality coaching services to our members, delivering advice and guidance and solution focused approaches to resolving homelessness. We encourage a bold culture of continuous review and improvement, where we try new things, take risks, and sometimes fail. There will be numerous opportunities to improve our team’s effectiveness. Your voice will count!

Ensuring our recruitment practices are as equitable as possible is our number one priority, so we are looking for someone who advocates for others and challenges injustice.

About you:

• In depth understanding of the barriers experienced by people facing homelessness and how using effective case management, high-quality advice and guidance, and solution-focused approaches combine to prevent and end homelessness.

• Leadership qualities, including making confident decisions and using your own initiative.

• Excellent organisational skills, including ability to manage a high-volume workload and managing conflicting priorities. Including monitoring Key Performance Indicators and reporting systems to provide relevant reports.

• Thorough knowledge of safeguarding processes, and commitment to ensuring the safety and welfare of all members.

• Experience sustaining psychologically informed approaches and environments and be able to support and guide staff when working with marginalised individuals, and people who have experienced complex trauma, inclusive of those who may have been excluded from other services.

• Committed accountability to promote equality, diversity, and inclusion in your own role, and encouraging colleagues to do the same, including coaching and management teams. Alongside an ongoing commitment to promoting Crisis’ purpose and values.

To learn more about the role in an informal setting, we will be holding an online ‘Open Event’ from 7-8pm on Wednesday 12 February.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay.

• Wellbeing Leave to be used flexibly 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 February at midnight.

Interview process: Competency-based interview + written task.

Interview date and location: Thursday 6 or Friday 7 March in person at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094