Head of digital jobs

At The King’s Trust, every role plays a part in creating brighter futures for young people. As our new Delivery Systems Executive, you’ll sit at the heart of our mission, ensuring the technology behind our programmes runs smoothly, reliably, and efficiently. You'll be the first port of call for application-related queries, helping staff resolve issues swiftly so they can focus on delivering life-changing support to young people across the UK. It’s problem-solving with a purpose.

This is more than just tech support, it's a chance to improve the digital systems that enable thousands of life-changing moments every year. You’ll work closely with passionate colleagues across the organisation, supporting vital tools and processes that empower our teams to deliver mentoring, training, and opportunities to the young people who need them most. If you're analytical, people-savvy, and excited to make a real-world impact behind the scenes, we’d love to hear from you!

Patient Experience Manager - Horatio’s Garden, Stoke Mandeville

Salary: £36,000 FTE

Location: The National Spinal Injuries Centre, Stoke Mandeville Hospital, Aylesbury

Contract type/ hours: Full time, permanent. 37.5 hours a week, to include 5 hours on one weekend afternoon, every other week

Closing date: Wednesday 30 April, 2025

Start date: End May/beginning June 2025

We are seeking an enthusiastic and experienced manager for a prestigious new role in our garden at the National Spinal Injuries Centre at Stoke Mandeville. 

Horatio’s Garden is a nationwide charity creating and nurturing beautifully designed gardens in NHS’s spinal injury centres. The Patient Experience Manager will be the figure head/ambassador for the garden. 

You will be responsible for the smooth running of a thriving, vibrant garden ensuring the patient and their family are appropriately supported throughout their time in Stoke Mandeville. 

This role requires you to manage a large established team of volunteers and work closely with the Gardener who maintains the horticultural standard of the garden and delivers therapeutic horticulture sessions. 

You will be managed by the national Patient Experience Lead, as well as developing and maintaining relationships with clinical and non-clinical NHS staff, corporate sponsors, funders, the Fundraising team, and the Events Programme Manager. 

The fully accessible garden has been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their recovery.  From the initial welcome, to ensuring the contact and relationship is consistent with activities to suit their needs.

You will be responsible for developing and delivering social activities, supported by the charity’s Events Programme Manager and in collaboration with the wider Stoke Mandeville team. These activities will mainly need to be held on a weekend afternoon which is a critical time in the garden when most patients are available and often have friends and family to visit. Currently the Arts programme includes crafts, quizzes, seasonal celebrations with lunches, in addition sessional creative experts also deliver glass fusing workshops, felting, printing, talks, painting, ceramic workshop, live music performances.

This is a fantastic opportunity for a confident, proactive individual who is efficient, well organised and has outstanding communication and relationship building skills. You will need to be adaptable and friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.

Key Responsibilities include:

· Develop relationships with patients and families to ensure the best experience for them in the garden at every stage of their rehabilitation

· Develop and maintain productive and collaborative relationships with NHS clinical teams and voluntary services

· Work with the newly appointed Impact Manager to monitor patient experience and the impact of the garden

· Manage the team of volunteers to ensure the smooth running of the garden with patient experience at its core

· Maintain a consistent social and arts activity programme appropriate for the current patient group, liaising with the Events Programme Manager and managing the volunteers accordingly

· Host corporate sponsor events and fundraising opportunities

· Work with fundraising managers and volunteers to develop opportunities to generate income in the garden through friends, corporate friends and third-party fundraising

· Ensure the garden is managed to allow the correct balance is in place to benefit both patients and external parties (major donors, trusts, corporate groups and other visitors)

· Represent the garden and charity at key events and speaking opportunities

· Work closely with the communications team to develop and ensure clear messaging in and outside the garden

· Ensure all budgeting and administrative tasks associated with the garden are monitored, completed and maintained

Knowledge, Skills and Experience 

Essential 

• Outstanding interpersonal skills with the ability to successfully develop new working relationships
• Experience of leading and managing teams 
• Experience of working with volunteers 
• Stakeholder engagement and networking
• Excellent communication skills
• Confident public speaker
• Delivering social events
• Experience in managing budgets and petty cash
• Good IT skills, specifically proficient with Microsoft Office 365: Outlook, Word, Excel, PowerPoint 

Desirable 

• Experience of working with the NHS or in a health care setting
• Interest and understanding in wellbeing benefits of gardens 
• Experience of therapeutic activities
• Digital photography 
• Supplier management and ordering 

Qualities 

• Professional and confident 
• Excellent communication and relationship building skills
• Proactive, can-do attitude
• Empathetic and kind
• Calm under pressure 
• Ability to prioritise and adapt to changing needs of each working day 
• Self-motivated and capable of working with the minimum of direction but understanding the limits of your knowledge and able to seek advice when required 

As a Charity we are committed to creating and promoting a culture that protects and preserves the welfare of the vulnerable people in our care. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining and evaluating information from and about candidates including criminal record checks, to ensure that all persons appointed are suitable to work for our Charity. 

We are an equal opportunity employer and welcome applications from all sectors of society. 

NOTE: DBS, medical and reference checks will be conducted as part of the recruitment process.

About the role

We are looking for an exceptional leader to join Manx National Heritage (MNH) as Retail and Commercial Manager. This exciting and varied role involves income generating responsibility while delivering an outstanding experience across all MNH principal visitor admission sites. You will focus on retail delivery, online sales group and tour bookings, as well as hospitality and food and beverage delivery through in house services.

To excel in this post, you will be motivated by growing our charities income generation potential and maximise all commercial opportunities. You will actively promote ways for visitors to support MNH in our important work conserving, protecting and promoting the nation’s heritage.

A workplace that invests in you

✔ A competitive salary that increases each 12 months until you reach the salary maximum.

✔ A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.

✔ Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

✔ Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

✔ Ability to apply for an unpaid career break after 3 years’ service.

✔ Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

✔ A relocation package of up to £3,500 based on receipts is available for this role. role.

Making the Isle of Man your new home

A hidden gem in the Irish Sea, the Isle of Man boasts an extensive coastline, stunning natural landscapes and unspoilt beaches. There are an abundance of opportunities and lots of places to discover!

You can visit our great cafes, bars and restaurants, and become part of the Island’s close-knit community. The island is well connected to the UK with quick, direct flights and ferries to many destinations.

Want to find out more about Island life? Visit www.locate.im to find out why you should make your move to the Isle of Man!
 

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

Things to note

A basic police check is required for this post, which the Isle of Man Government will cover the cost of for you.

Ready to apply?

For more information, please contact Pauline.Wall@ mnh .im

The closing date for this role is midnight on 27 April 2025.

To find out more and apply, visit our website via the button below.

We are seeking a creative and proactive individual to join our team as Innovation Lead (Impact and Evaluation). At the Leadership Skills Foundation, we believe that research should do more than just collect data. It should drive real-world solutions that improve the lives of the young people we serve.

Currently the organisation supports around 100,000 learners each year. As an innovation team our key priority is to ensure our learners experience high quality programmes that are relevant to them now and for their futures.  

In 2023, we launched our Evolve strategy to broaden our offer and we now have leadership skill programmes embedded across more age groups and subjects than ever. This has seen us develop exciting new partnerships and programmes such as our Environment Leaders Programme with WWF and RSPB and a new programme for primary school learners called the Shape Your Skills Award.  

 
Over the next five years we aim to more than double our reach to engage over 200,000 learners. We are committed to learn and evolve for the benefit of future generations, and innovation and measuring impact is a key part of this.  

 As Innovation Lead (Impact and Evaluation), you will use data and insights to support innovation, shape our programmes, and maximise impact. This dynamic role requires a creative thinker who can blend research with fresh ideas, experiment with new approaches, and turn insights into action. 

 If you enjoy testing ideas, working collaboratively, and using data to spark meaningful change, this role is for you.

Role purpose: 

• Develop a timely, flexible and engaging approach for evaluating and measuring impact. For the benefit of the organisation, learners, centres and partners.
• Provide insights and practical recommendations to help shape and improve learning programmes, ensuring they remain relevant and impactful.
• Lead and report on our social impact for all stakeholders including internal and external.  

Main duties and responsibilities 

Develop and implement practical methods to evaluate and work with the innovation team to improve the impact of our programmes. 

• Communicate insights in a way that drives decision-making, programme improvements, and supports innovation. 
• Lead experimentation and test and learn approaches to help us refine new ideas and scale what works. 
• Work collaboratively with teams to support improvement of our programmes and messaging. 
• Select and apply effective monitoring and evaluation methods that support innovation, while keeping methods agile and efficient. 
• Support teams to collect and analyse data in meaningful ways, ensuring insights are accessible and actionable. 
• Maximise the value of evidence produced through effective communication with stakeholders.
• Lead commissioned research contracts, including monitoring progress, reviewing and editing reports and managing relationships to enhance our programme offer.
• Foster collaborative internal relationships throughout the organisation and support evaluation activities undertaken by other colleagues.  
• Be an active member of the Innovation and Standards Directorate and carry out any other reasonable duties as requested by the Head of Innovation.  This will be aligned with the grade and level of responsibility of this post. 

Skills, experience and knowledge 

Required/essential: 

Research and evaluation experience

Proven ability to design, lead, and apply a range of monitoring, evaluation, and research methodologies to assess impact and inform decision making. 

Data analysis and impact measurement

Strong analytical skills with experience in impact measurement, evaluation frameworks, and working with qualitative and quantitative data. 

Communication and storytelling  

Skilled in making complex data engaging, accessible, and actionable through innovative reporting formats. 

Relationship management  

Strong relationship building skills with experience presenting insights to senior colleagues, funders, and external partners. 

Creative thinking 

Ability to blend research with fresh ideas, think critically, and explore innovative ways to enhance impact. 

Project and time management 

Excellent organisational skills with the ability to manage multiple priorities, meet deadlines, and work independently or collaboratively. 

Adaptability and innovation 

Comfortable testing new approaches, working in iterative cycles, and refining work based on insights. 

Empathetic and learner centred 

Ability to connect with people’s lived experiences and translate them into meaningful, actionable insights. 

Ethical and GDPR knowledge  

Understand ethical standards and GDPR implications in research. 

IT and digital skills 

Strong IT competence, including Microsoft Office and relevant research or data analysis tools. 

Desirable  

Human centred design knowledge 

Familiarity with human centred design methodologies and their application in research and evaluation. 

Sector knowledge 

Understand the sector, including trends, challenges, and best practices.

Grant writing and funding 

Experience in writing research grant proposals and securing funding from external sources. 

Personal qualities 

• Creative thinker. 

• Highly driven and motivated approach to work.   

• Proactive and self-motivated to make improvements.     

• Precision and clarity with high attention to detail.   

• Analytical.   

• Inquisitive with a natural desire to learn.   

• Passionate.   

• Confident in own ability.  

Overview 

5Rights Foundation is a globally active NGO with the agenda to build the digital world children and young people deserve. This is an exciting opportunity for a dynamic and proactive individual to further develop their expertise in advocacy communications, press relations, and digital engagement while contributing to meaningful global change. 

About 5Rights 

5Rights Foundation aims to ensure a digital world that will serve children and young people today and for future generations. 

We are a small but high-impact team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089). 

The Role 

5Rights Foundation is seeking a dynamic and skilled Communications Officer to join our team. The successful candidate will play a central role in managing external communications, strengthening our media presence, and ensuring our messaging aligns with the organisation’s pioneering and ambitious global advocacy objectives. This role offers the opportunity to deliver practical change for children, as part of a small organisation with a strong track record of changing narratives, setting the agenda and bringing together both the expertise and the public support to get policy over the line.

Reporting to the Head of Communications and working closely with the 5Rights Advocacy and Operations teams, the Communications Officer will be responsible for crafting compelling content (such as articles, social media posts and press releases), liaising with journalists, and enhancing our brand visibility across multiple platforms. The position is fast paced, requiring a proactive mindset, attention to detail, and the ability to work both independently and collaboratively. We offer an initial 6-month contract, with the possibility of a permanent role. 

Key Responsibilities 

• Monitor news cycles and digital trends to identify risks and opportunities. 

• Track media coverage and maintain an up-to-date press contact database. 

• Manage 5Rights’ website and social media platforms, ensuring consistent messaging. 

• Develop impactful content, including audiovisual assets, articles and press releases. 

• Manage the design and dissemination of 5Rights’ monthly newsletter.

• Support the design and execution of communications campaigns, both independently and with coalition partners. 

• Assist in the planning, promotion and execution of events. 

• Support internal coordination to align communications with advocacy goals. 

ESSENTIAL skills and attributes 

• A degree in communication, journalism or equivalent. 

• At least 2 years of professional experience in communications, journalism, or a related field. 

• Excellent writing, messaging and presentation skills, with a strong ability to engage press and public audiences. 

• A solid understanding of traditional and digital media landscapes. 

• Experience managing social media channels and developing effective engagement strategies. 

• Experience in the creation of social media content (video and static graphics), and marketing materials using graphic design software such as Canva or InDesign. 

• Familiarity with Mailchimp and experience with content management systems (WordPress); knowledge of SEO best practices is a plus. 

• A proactive, can-do attitude and solution-oriented mindset, backed by strong strategic thinking skills and project management abilities. 

• Excellent spoken and written English. Other languages are an advantage. 

DESIRABLE skills and attributes 

• Experience working internationally and in culturally-diverse settings. 

• A good understanding of the international tech policy landscape and policy making processes. 

• A good overview of the issues children face in the digital environment. 

• Knowledge of other languages, notably French or Spanish. 

Practical details 

• Reporting line: Head of Communications 

• Location: UK or Belgium. This is a fully remote role, with access to shared office spaces in both London and Brussels that can be used up to twice a week. 

• Duration: 6 months

• Full time, with flexibility in working hours 

• Remuneration: £27,000 per annum for a UK-based employee, or 35,660 Euros per annum including all benefits (Basic salary of €2,419 per month before benefits) for a Belgium-based employee. Some negotiation may be possible depending on experience. 

How to apply 

We are a small but ambitious organisation looking for committed professionals that can help scale our influence and impact. If you believe you are a good fit, please submit a CV and brief covering letter explaining what you would bring to 5Rights before 20th April.

5Rights Foundation is committed to building a diverse team. All qualified applicants will receive consideration irrespective of age, racial or ethnic background, opinions or beliefs, gender, sexual orientation, health or disabilities. 

Reports to: Head of Marketing, Communications and Membership
Manages: Membership Executive
Salary range: £38,251 – 47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 
As BSR’s Membership Manager you will be responsible for overseeing BSR’s membership offer. You’ll work on plans to recruit members across a range of roles in the rheumatology specialty and engagement tactics to ensure members are retained year on year. 

Working closely with the Head of Marketing, Communications and Membership, you’ll drive forward a compelling value proposition for membership by refining our benefits package and developing tailored audience content. With responsibility for our digital-first membership engagement plans, you’ll work on strategies that drive our engagement, provide real-time feedback and give us insight into how our members behave. 

You’ll lead and coach a Membership Executive to develop their skills and together, provide excellent customer service and membership experience. 

Main responsibilities

Membership recruitment and retention 

• Develop and execute strategies for acquiring new members 
• Engage in digital outreach and in-person networking to promote BSR membership and develop a deep understanding of our audiences and the pressures they face 
• Cultivate relationships with current members to ensure high retention rates and insightful feedback loops 
• Monitor membership trends and adjust recruitment and retention strategies as necessary
• Support strategic networking by facilitating meetings with members and the Senior Management Team/President(s)

Customer service and member engagement 

• Serve as a key point of contact for all member enquiries, providing an exceptional service 
• Ensure a positive experience for new and existing members with engaging communications, including regular newsletters and lifecycle campaigns 
• Organise and host events, webinars, and other member engagement activities to foster community 

Database and process management 

• Maintain an up-to-date and accurate membership database (CRM) and an internal super-user 
• Track membership renewals, payments, and communication preferences 
• Analyse membership data to identify trends, opportunities for growth, and areas for improvement 
• Oversee membership billing, including invoicing, payment tracking, and collection efforts 
• Monitor membership revenue and work with the finance team to report on financial performance
• Develop pricing strategies as needed

Reporting and analysis

• Prepare regular reports on membership growth, retention, engagement, and financials for the Senior Management Team and Board of Trustees 
• Use data and feedback to continuously improve the membership offering from BSR 
• Stay up-to-date on membership trends, membership models, and best practices to keep the BSR offer relevant

Person Specification

1.  Experience of working in membership or relevant customer-facing role 
2.  Experienced in database management and working with digital collaboration tools 
3.  Strong skills in data analytics, insight and impact measurement 
4.  Excellent communication skills and the ability to communicate with a variety of audiences across multiple channels (including digital) 
5.  Strong management skills to direct, support and motivate their staff to perform to high standards
6.  Excellent organisational skills 
7.  Ability to build effective collaborative partnerships with internal and external stakeholders 
8.  Strong problem-solving skills 

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 
Our values are: 

• Celebratory – we celebrate the achievements in rheumatology 
• Inclusive – we support everyone in the rheumatology community 
• Sustainable – we work to reduce the impact of our activities on the environment 
• Leading – we use our profile to drive change and support those working in the specialty 
• Collaborative – we always seek to work with others to have a greater impact 

The Children’s Literacy Charity is a specialist literacy intervention charity providing expert tuition to children from disadvantaged backgrounds, helping them to close their literacy gap and achieve their full potential.

The charity has grown significantly over recent years, delivering its high impact Literacy and Reading Lab programmes to children who need the most help to catch up with their better off peers.  This includes children experiencing economic disadvantage or who may have special educational needs or have English as an additional language.

To support this growth, we have created a new role of Communications Lead to develop and implement a highly effective and targeted communications plan.  Reporting directly to the CEO, you will lead on all areas of our existing communications work. 

We are looking for a skilled and adaptable communications professional able to think strategically, write brilliantly, produce high quality work quickly with good attention to detail.As part of a small head office team you will also have a flexible approach to your role as needs change.

Experience of the charity and/or education sector would be a considerable advantage, but as important will be a ‘can do’, problem solving attitude and a belief in the importance of life-changing literacy.

We welcome and encourage applications from candidates with lived experience of the barriers and challenges faced by the children we support. Candidates must be able to easily travel into Central London on a minimum of one day a week; additional office days may be required at times and occasional travel out of London.

The role is initially 2 days per week but can potentially increase to 3 days as the workload evolves. As a charity we work within a tight budget but there may be potential to negotiate on salary for the right set of skills and experience. 

Please apply by 5pm on Monday 28th April. 

We are looking for a highly motivated and inspiring Director, to provide strategic and operational leadership of our independent adoption support charity. 

Working as part of a small yet mighty staff team, you will work collaboratively with the Board of Trustees, Committees, Volunteers, Working Groups and other Stakeholders to lead significant growth across a variety of programmes, infrastructure and fundraising opportunities. 

You will bring an entrepreneurial approach to growth, seeking new opportunities and forging new strategic partnerships to support agile growth both nationally and regionally, whilst also nurturing our existing deeply committed volunteers and members.  As an empathetic leader, you will show understanding and commitment to the needs of adopters and prospective adopters and their families and how WAF services can most effectively address these needs.

Key responsibilities include: 

• Steering Strategic Development & Organisational Leadership

• Managing Financial & Budget Controls

• Leading on Fundraising & Strategic Partnerships 

• Overseeing Monitoring and Impact

• Contributing to Communications 

• Championing our Advocacy efforts

• Collaborating with our Board and Committees

• Empowering our Team

Person Specification 

Essential 

• Experience of developing and nurturing partnerships with statutory, voluntary

• and private sector organisations (E)

• Track record in identifying and securing new funding streams, these could include: earned income, corporate giving, individual giving, crowd funding and value in kind (E)

• Experience of bid writing for trust & foundations / fundraising applications (E)

• Experience of budget setting and budget control (E)

• Experience of managing staff and volunteers (E)
   

Desirable 

• Experience of working within a co-produced or beneficiary-led service (D)

• Experience of working with a Board of Trustees (D)

• Understanding of the current issues affecting adopters and prospective adopters (D)

About We Are Family 

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. 

You can find out more about us here.
 

To Apply 

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you! 

Please read our full application pack via our website

Deadline to apply: Thursday 24th April 10am
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised. 

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

ABOUT THE ROLE

The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.

JOB DESCRIPTION

Job Title: Fundraising and Communications Executive

Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.

Reports to: Head of Fundraising

Contract type: Permanent

Hours: Part time (22.5 hours a week)

Salary: £13.50-£14.00 per hour

JOB PURPOSE

The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

Specific role duties

Supporting the fundraising strategy

• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.

• Lead on the implementation of fundraising communications across channels.

• Responsible for small to medium size trust and grant applications, including horizon scanning

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support fundraising and training.

Email marketing

• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

PERSON SPECIFICATION

Knowledge, training and qualifications

Essential

• Understanding of charitable organisations.

• Understanding of principles of communications, marketing and fundraising.

Desirable

• Understanding of issues facing families in Havant and South East Hampshire.

Experience

Essential

• Experience of working in a communications or marketing role.

• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.

• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.

• Experience of managing a diverse workload in a busy environment.

Desirable

• Experience in utilising a CRM database to improve administrative systems.

• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.

• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.

• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.

• Experience in upholding and applying brand guidelines in various forms of content.

• Experience in communicating expert information/advice to wider audiences.

Skills

Essential

• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.

• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.

• Strong time and project management skills.

• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.

• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.

• Strong interpersonal skills.

• Ability to work autonomously and demonstrate initiative.

• A team player committed to working collaboratively to achieve results.

• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.

• Ability to learn and better utilise IT systems.

• Ability to deal with sensitive information with discretion and to always maintain confidentiality.

Other requirements

• A commitment to treating your colleagues fairly, consistently and with respect (Essential)

• An interest in and understanding of OTR’s mission and strategy (Essential)

• Resilient, creative, determined and hard working (Essential)

WHAT WE OFFER YOU

We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.

As an employee, you will receive the following benefit package:

• Generous annual leave entitlement including bank holidays

• Flexible start and finish times between core hours of 8am and 6pm

• Flexible hours to take time off for medical appointments and caring responsibilities

• Hybrid working

• 3% employer pension contribution if eligible

• Paid sick leave

To apply

Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:

• why you believe you are right for this role.
• why you wish to work at OTR.
• detailing your experience in all ‘essential’ criteria of the person specification

Registered charity number 1064275

Limited company 3333729

Funded by the National Lottery Community Fund

Hours: 35 hours per week. We are open to considering a job share arrangement for the right candidates.  

Salary: £39,000.  

Location: Homeworking.  

Reports to: Head of Programmes.   

Oversight of a delivery team: Yes (currently 30 plus self-employed coordinators).    

Travel: Travel across the country to visit our activities, including overnight stays, is part of this role. All related expenses will be covered by The Country Trust.  

Annual leave: 25 days annual leave plus Bank Holidays (FTE).  

Benefits: Workplace pension. Homeworking, some flexibility on working hours.  

Are you passionate about connecting disadvantaged children with food, farming, and nature? 

We're looking for a dedicated and experienced Programme Manager—an inspiring, child-centred educator with a deep commitment to tackling poverty of opportunity. 

Through effective team management and leadership, and collaboration with colleagues, this role enables a large team of expert practitioners to deliver the charity’s mission of providing high quality, educational, relevant, safe and impactful Farm Discovery visits and related activities for disadvantaged children across England and North Wales.  

Could you:  

• Lead our dispersed Farm Discovery team of expert practitioners, ensuring all our processes - recruitment, training, administration, reporting, information management, communication, budgeting, evaluation and of course our delivery - enable us to achieve amazing things with primary school communities in disadvantaged areas around the country?  

• Work with others to grow and shape our programmes to achieve our vision?  

• As an inspiring advocate of our work, build our contribution to the national conversation around food, farming and nature education? 

 If so, would love to hear from you! 

 
Due to our safer recruitment process we are not able to accept CVs for this position. 

Applications close: noon 30th April  

First round interviews (held virtually) will be on Wednesday 7th May. Second round interviews will be held face-to-face in London on Wednesday 14th May.

Philanthropy Project Manager

17 month Fixed Term Contract

Salary: £37,581pa

Hours: 35

Location: Woking/Hybrid Working

This is a UK based, 17 month fixed term contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Philanthropy Project Manager to join our Philanthropy & Events team on a fixed term contract (17 months) and help shape a positive and sustainable future for our planet. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. This is your chance to join the fight for our world.

As Philanthropy Project Manager, you will take responsibility for the development and delivery of projects that support the engagement journey for major and principal-level (£1m+) donors. This will involve leading the project development and management of key fundraising initiatives and pipelines to engage and attract philanthropic support.  You will collaborate with relevant project teams and our design and impact team to develop strong, clear and impactful project plans. You will also deliver key engagement moments for major donors and influencers such as WWF project trips and events as well as assist with stewardship and reporting requirements for complex high-value funders. You will work closely with colleagues to develop high-value, clear and impactful project funding proposals for some of our largest prospects and donors. In addition, you will take the lead on engaging with Professional Advisory such as Philanthropy and Wealth Advisors, promoting environmental philanthropy.

We’re looking for someone with:

· Demonstrable project management experience and knowledge

· High-level organisational skills, including the ability to prioritise competing priorities and ensure the timely delivery of projects

· An understanding of working directly with donors, fundraisers and specialists to bring transformational gifts to fruition

· Knowledge and experience using CRMs (e.g. Microsoft Dynamics 365)

· Knowledge and experience of using project management tools (e.g. Asana, Trello, MS Planner)

· Experience organising group trips for donors and prospects

· Strong communication, interpersonal & organisational skills.

Benefits, rewards & location

The salary for this role is £37,581pa. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Reports to: Head of Marketing, Communications and Membership
Manages: Marketing Officer, Communications Officer
Salary range: £38,251 – £47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)

Job Purpose
 
As BSR’s Marketing and Communications Manager you will deliver impactful communications and data-driven marketing plans that support our mission and vision. 

You’ll work with teams to build strategic marketing and communications plans and manage a tactical calendar of multi-channel activity. All of which will drive engagement with clinical guidance, the latest science and research, quality education programmes, professional events and conferences. 

You’ll focus on promoting member benefits to boost recruitment and retention across the adult, paediatric and adolescent rheumatology community. And you’ll help colleagues to tell compelling stories of our work, to celebrate the work of our members, to showcase rheumatology as a career and to highlight the issues of most importance to our members. 

You’ll lead a talented team that manages the organisation’s communications channels, digital marketing, content strategy, and our people focused brand. Working closely with the Head of Marketing, Communications and Membership, you’ll play a key role in our data capability and insights, helping us to focus on impact led activity. You’ll also help colleagues to gather feedback and intelligence about our members and audiences, enabling us to continually improve our member offering. 

This role requires a creative, pro-active and impact-oriented marcomms professional who excels in both planning and hands-on execution. 

Main responsibilities

Team leadership and development 

• Lead and coach a team responsible for content creation, digital marketing, and membership campaigns 
• Provide regular performance reviews and professional development opportunities for team members 

Marketing and communications 

• Work with teams to develop tailored marketing activity to promote products and services 
• Track, analyse and report on the success/failures of our campaigns to aid understanding, efficiency and improvement 
• Execute marketing campaigns across traditional, digital and social media channels plus experiential 
• Manage the society’s website, overseeing content and performance and work with an agency for any development needs 
• Create compelling messaging that resonates with key audiences, including prospective and current members and stakeholders 
• Oversee the creation of engagement focused content across existing and emerging channels 
• Be a brand ambassador for BSR externally and a brand champion internally, managing tone of voice, editorial and creative identity 
• Manage digital productivity tools and solutions to ensure good process and capacity tracking. 

Membership growth and engagement 

• Execute digital-first membership acquisition strategies to expand the organisation’s member base and retention programmes to encourage loyalty 
• Analyse membership trends and member feedback to improve member services, benefits, and offerings 
• Manage membership data and segmentation to ensure effective targeting and personalised communication with members. 

Management and impact 

• Manage the marketing budget ensuring cost-effective allocation of resources 
• Track the effectiveness of marketing campaigns and membership programs, adjusting strategies as needed to meet KPIs
•  Use analytics tools and member data to track the performance of marketing efforts and membership engagement

Person Specification

1.  Experience in executing engagement focused marketing and communications 
2.  Experience of membership engagement and recruitment 
3.  Experience of platform management (web, emarketing, social media) 
4.  Strong skills in data analytics, insight and impact measurement 
5.  Excellent planning and project management skills 
6.  Ability to manage relationships internally and externally with stakeholders/suppliers at varying levels 
7.  Proven skills with digital tools, systems integrations and automations 
8.  Working knowledge of AI for improvement 
9.  Leadership and team management experience and ability to coach staff to reach their potential

Inclusion and Diversity statement

BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to 
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you. 

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better 
reflect the community we serve and help broaden our perspectives. 
Our values are: 

• Celebratory – we celebrate the achievements in rheumatology 
• Inclusive – we support everyone in the rheumatology community  
• Sustainable – we work to reduce the impact of our activities on the environment  
• Leading – we use our profile to drive change and support those working in the specialty  
• Collaborative – we always seek to work with others to have a greater impact 

Teaching Community Manager

Job reference : REQ000882

1 Year Fixed Term Contract (Maternity Cover)

£37,581pa

Woking Surrey, GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Teaching Community Manager to join our education team, harnessing the power of education to help shape a positive and sustainable future for our planet.

As Teaching Community Manager, you will help teachers, students and schools to play a direct role in addressing climate change and biodiversity loss through education, practical action, campaigning and influence. This will involve putting teachers and school leaders at the heart of our education programme. You will support our community of educators and schools to make their institutions and their local communities more sustainable. We will look to you to manage our programme to support and mobilise school leaders to change curricula, school estates and culture.

You will take responsibility for programme budget management, evaluation as well as for setting and monitoring KPIs. You will engage with teachers to grow our audience and ensure they are involved in developing our education programme too. You will also collaborate with colleagues to develop tools and training as well as devise a schools programme that connects schools with WWF and develops young people’s knowledge and skills.

We’re looking for someone with:

• Experience of developing and delivering effective education programmes, preferably with professional development partners.

• An understanding of relevant pedagogical approaches and evaluation methodologies.

• Experience of a range of mobilisation, engagement & communication approaches (from PR & social media) to hands-on real-life experiences.

• An understanding of monitoring and evaluating programmes.

• Ability to manage budgets, commission research & lead a matrix team to deliver against objectives.

• Strong communication, interpersonal & project management skills.

• Ability to build long term relationships.

Benefits, rewards & location

• The salary for this role is £37,581. We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

• Flexible working options

• 5% employer contribution to pension, increased to 10% with employee contribution.

• Training and development opportunities

• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date : 22/04/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Wonderseekers, the charity behind Winchester Science Centre, is seeking a senior leader to drive the charity’s financial strategy and operational effectiveness. As a key member of the Executive Team, the role will provide strategic oversight of financial operations, risk management, and key support services, ensuring the charity's long-term sustainability. The successful candidate will work closely with senior leadership and trustees to align financial and operational goals with the charity’s mission of engaging children with science to improve their lives and contribute to a sustainable future. This leadership position will also focus on the efficient delivery of essential support functions, ensuring compliance with governance, legal obligations, and safety standards, and fostering a culture of excellence across all areas.

This is an extraordinary opportunity to step into a pivotal leadership role at a charity with a powerful purpose and a solid financial foundation. Following a period of remarkable transformation, we are poised for even greater impact—investing in sustainability, expanding our reach, and enhancing our impact-driven science engagement experiences. If you’re passionate about leveraging financial leadership to create a better future for children and the planet, we’d love to hear from you.

Job details

Hours: 37.5 per week.

Work pattern: Usually Monday to Friday working during office hours with occasional weekends and out of hours work, however we do operate very flexibly.

Salary: Between £60,000-£70,000 per annum depending on experience (full-time)

Contract: Permanent

Line manager: CEO

Responsible for: Head of Finance, Head of Estates and Sustainability, Head of Digital Infrastructure

Holiday: 28 days per annum plus bank holidays (full-time). Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.

Location: Between both sites - Winchester Science Centre, Winchester, SO21 1HZ and Wonderseekers HQ, Eastleigh, SO50 9DE. Some remote working is possible however an onsite presence is required for most of the role.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, charity workers discount scheme, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.

Deadline: Monday 12th May 2025 9am

1st round interviews: 20th and 21st May 2025 at Winchester Science Centre

2nd round interviews: w/c 9th June

Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying.

About our Charity

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

Key Objectives

• Finance Leadership: Be the architect of and execute a strategic vision for the charity's financial growth and long-term sustainability, ensuring resilience in financial operations.
• Risk Management: Lead and drive the strategic management of risk within the Charity, fostering a culture of continuous improvement in risk practices.
• Health, Safety, and Safeguarding: Promote and ensure a culture of excellence in Health and Safety and Safeguarding practices, maintaining the highest standards across the charity
• Infrastructure Development: Champion the development and implementation of robust systems and infrastructure to enable the charity to fulfil its mission efficiently and effectively.
• Leadership: Lead the Charity Support Services team, ensuring seamless and proactive support for the organisation’s operations and strategic objectives.

Key Responsibilities

Executive leadership and strategic contribution

• Report directly to the CEO, providing regular updates on financial performance, risk management, and operational efficiency. Additionally, the CFRO will present detailed financial reports, risk assessments, and progress on strategic goals to the Board of Trustees, ensuring transparency and alignment with the charity's long-term objectives.
• As a key member of the Executive Team, actively contribute to the development and refinement of the charity’s overall strategy, aligning financial and risk management goals with broader charity objectives.
• Play a leading role in setting and delivering the goals and targets defined in the charity’s business plan, ensuring financial health and operational efficiency.

Financial strategy and governance

• Develop, implement, and continually refine the charity’s financial strategy, policies, and practices in alignment with best practices and the organisation’s overall strategic goals.
• Provide financial leadership and oversight, ensuring the charity’s financial health by managing the planning, budgeting, reporting, and monitoring processes.
• Manage and oversee the preparation of accurate, timely financial statements, budgets, and forecasts that support decision-making by the Executive Team and Board.

Risk management and mitigation

• Lead the development and implementation of an enterprise-wide risk management framework that identifies, assesses, and mitigates risks across all operations.
• Oversee regular risk assessments and report on risk management performance, ensuring that all areas of the organisation are proactively managing risks.
• Foster a culture of risk awareness across the charity, ensuring that risk management is embedded in all key decision-making processes.

Operational efficiency and support services

• Lead and drive the efficient delivery of essential charity support functions, including IT, facilities management, health and safety, and safeguarding, ensuring that they are effectively resourced and aligned with the charity’s strategic needs.
• Ensure these functions operate in a seamless and ‘invisible’ manner, enhancing the operational efficiency of the charity while supporting its mission delivery.

Compliance and regulatory oversight

• Ensure full compliance with charity governance, statutory reporting, and all relevant legal obligations, including charity law, tax regulations,, financial reporting standards and data protection. The postholder will also act as our Data Protection Officer.
• Ensure that the charity adheres to all relevant health and safety regulations, creating and maintaining a safe working environment for staff, volunteers, and visitors.

Leadership and team development

• Lead, manage, and inspire the Charity Support Services team, ensuring a high level of collaboration and providing the resources needed for effective performance.
• Champion a culture of continuous improvement, supporting the professional development of staff and encouraging innovative problem-solving.

Stakeholder management and reporting

• Engage with the Board of Trustees and external stakeholders on matters relating to financial performance and risk management.
• Provide regular reports to the Board, senior leadership, and key stakeholders on financial status, risk assessments, and performance against strategic goals.

Person Specification:

Education:

• Essential: A recognised accountancy qualification (preferably ACA, ACCA, CIMA or equivalent).
• Desirable: Management/leadership qualification or significant professional experience at a senior level in the charity sector.

Experience and knowledge:

Essential:

o A minimum of three years' experience in a senior management or leadership role.

o Proven track record of managing finance for a medium to large charity.

o Experience as a member of a Senior Management Team, contributing to strategic decision-making and organisational leadership.

o Expertise in financial management, including producing management accounts and monitoring cash flow for organisations with an annual turnover exceeding £2 million.

o Experience in business planning and long-term financial forecasting to support strategic goals.

o Strong experience in team management, including motivating staff and overseeing performance to drive high levels of engagement.

o Demonstrable experience of managing budgets, safeguarding processes, and risk management.

o Experience in the production and implementation of policies for example those related to finance, risk, health and safety, safeguarding and data protection within a charitable context.

Desirable:

o Familiarity with managing complex cash flow monitoring processes in a dynamic, mission-driven organisation.

Skills and Abilities:

Essential:

o Advanced IT skills, particularly in Excel, for financial analysis and reporting.

o Strong numeracy and attention to detail, ensuring accurate and high-quality outputs.

o Excellent time management and the ability to prioritise tasks to meet deadlines effectively.

o Outstanding verbal and written communication skills in English, with the ability to present complex financial and risk-related information clearly to both financial and non-financial stakeholders.

o Proven ability to work collaboratively as part of a team, with a hands-on and proactive approach.

o Personal integrity, intellectual agility, and the capacity to influence stakeholders at all levels within the organisation.

o Strong interpersonal skills with the ability to build trusting relationships across diverse teams and external partners.

o A professional, flexible, and resilient approach, maintaining composure in high-pressure environments.

Desirable:

o Ability to work effectively in a customer-facing organisation, ensuring financial and risk practices align with service delivery.

o Energetic, self-starting, and results-driven with a focus on continuous improvement and organisational impact.

o A positive and collaborative attitude towards contributing to a team culture that supports the charity’s mission.

The post-holder will be required to undergo an enhanced DBS check.

Interview Process:

We look forward to getting to know you through our friendly and welcoming interview process. The interview is likely to include a pre-interview task and questions from our panel. Interview questions will be circulated in advance.

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying.

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal.

You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

Need information in a different format or would like to apply in an alternative way? Just get in touch via our website.

No recruitment agencies, thank you.