Head Of Community Fundraising Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an exceptional candidate who is committed to help Arty-Folks flourish within both the mental health and creative sector in Coventry and Warwickshire. You will hold fast to all that is unique and special about Arty-Folks.
Our new CEO will build the team and organisational structure that will take Arty-Folks forward as we transition from our current CEO and Founder who is retiring in the next 2 years.Since the pandemic, Arty-Folks has more than tripled the number of people we support, and demand for our service that provides immediate access continues to grow. Our new CEO will lead our expansion plans.
The role requires strategic leadership and operational oversight that ensure the charity's growth and ability to handle increasing demand, while maintaining the high quality of its services. It is essential that as the head of a small team our CEO is closely connected to our day-to-day operations whilst maintaining a strategic viewpoint that drives innovation, co-production, fundraising, and collaborations.
Essential Knowledge and Skills:
- Committed and passionate about mental health, the visual arts, and putting people first.
- Leadership experience & team mgt.
- Ability to create plans, budget and manage financial controls
- Demonstrable success in fundraising.
- Experience of working in a similar sector.
- Strong knowledge of the Coventry / Warwickshire area.
Responsibilities
Strategy
- Working with the Board to articulate a clear and compelling vision for growth with realistic and measurable goals for scaling our program and social impact.
- Communicating effectively between the Board of Trustees and our team, and ensuring daily activities align with the organisation's strategic plan and KPI’s.
- Working with the Board of Trustees to mitigate organisational risks and enable decisions that will protect against major business disruption
- Ensuring business plans progress efficiently while ensuring required resources are available.
- Developing effective collaborations with VCSE organisations, the NHS, Public Health and community partners to provide our members access to a wide range of services.
Stability
- Overseeing the development and optimisation of the organization's infrastructure, including technology, facilities, and human resources, to support increased capacity.
- Overseeing the robust financial management of our finances to ensure long-term sustainability, compliance, and efficiency.
- Developing and executing a comprehensive fundraising strategy that builds and nurtures strong relationships with existing and prospective funders.
- Building capacity by recruiting top talents as Trustees, staff or volunteers, offer training and support to equip them with the skills needed and to develop their leadership skills.
- Supporting our staff team with professional development, good working conditions, supportive management, and regular performance appraisals.
Scalability
- Ensuring evidence-based systems for monitoring and evaluating the impact of our service are implemented, using service user data and feedback to make informed decisions and adjustments.
- Writing high quality impact reports that are comprehensive, transparent, and wellstructured to effectively communicate outcomes and social return on investment.
You will be supported by and work alongside our Artistic Director who will be stepping down from her current CEO role.
Annual Holiday - 29 days including statutory holidays (pro rata)
Probationary Period - 6 months
Rate of pay - £36,000 per annum pro rata (£21,600 for 3 days/wk)
The company has a contributory pension scheme with NEST.
CEO reports to Arty-Folks Board of Trustees
Employment terms
Employment with Arty-Folks will be subject to the following checks prior to a start date:
- A satisfactory police record check to include an enhanced Disclosure and Barring Service (DBS) check
- Receipt of satisfactory references
- Proof of eligibility to work in the UK
How to Apply
Submit your CV and covering letter demonstrating how you meet the essential skills and experience.
We will conduct a rolling interview process so candidates are encouraged to apply as soon as possible.
Pleae read our full recruitment pack on our website.
We exist to inspire people recovering from mental health problems to realise their full potential and lead fulfilling lives through the visual arts
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a specialist London Hospital to recruit an Individual Giving Officer. This newly created position presents an exciting opportunity for an experienced Individual Giving Fundraiser to make their mark and help shape the way the Charity raises funds through its individual giving channels.
Please note – this is a part time position offering 30 hours per week. The advertised salary is the full time equivalent.
The Individual Giving officer will be responsible for the development and management of the Charity’s Individual Giving portfolio, which includes single, regular, payroll, and in-memory giving, and will have a direct impact on achieving key objectives and meeting income targets.
Reporting to the Head of Fundraising this position will support the with the development and implementation of the Individual Giving strategy. You will refine existing fundraising activities, implement new fundraising initiatives and develop tailored stewardship journeys with the objective of acquiring new donors and increasing donations or donation value.
You will provide the best end-to-end supporter experience for both new and existing donors.
This is a wonderful opportunity to join a dynamic, fast-paced team at an exciting time as the Charity shapes a new three-year strategy. This role offers an ideal platform for someone who wants to use their skills to have a real impact in a healthcare setting.
The ideal candidate will;
- Have experience of individual giving fundraising including acquisition and retention activity
- Have experience of creating, developing and implementing direct mail appeals, digital fundraising appeals or campaigns
- Have a good understating of what makes a good supporter journey
- Be competent with data management and manipulation, and using CRM systems to support your work
This is hybrid role requiring a minimum of 1 day per week in their North West London office.
For more information about this position and next steps please apply here now. Applications will be considered and interviews arranged on a rolling basis so please apply now to avoid disappointment.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Media and Comms Manager
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Comms Manager who is passionate about improving life for the LGBT+ community in the UK.
Founded in 1982, Galop has been championing the needs and safety of the LGBT+ community for 40 years. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run a National Abuse & Violence Helpline, which brings together our four national support helplines for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide longer-term support to thousands of LGBT+ victims and survivors of abuse through our advocacy and therapeutic services. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research around LGBT+ people’s experiences of abuse and violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the Comms Manager
The Comms Manager is a strategic, hands-on and varied role that reports into our Head of Fundraising and Comms. You will play a pivotal part in helping Galop to reach our community, increase engagement amongst our supporters and amplify the voices of LGBT+ abuse and violence victims.
You will be our first point of contact with the press and media, and lead on drafting statements, providing quotes, arranging media and briefing the CEO for any external appearances.
You will have responsibility and oversight of our social media channels and website content, working closely with key stakeholders across our fundraising, frontline and senior management teams to meet the needs of the charity and create content which resonates with our audience.
You will work with and support the CEO and Head of Fundraising and Comms to drive internal comms as Galop grows. You will also be responsible for co-creating, planning and delivering an annual communications plan for the organisation with the senior leadership team, ensuring an effective and consistent voice in both our proactive and reactive comms work.
The need for Galop’s work has grown in recent years, and this is an exciting time to join our ambitious team and help shape our charity’s future. Due to the nature of the role, in cases of emergencies or urgent external situations, weekend or evening work may occasionally be required.
Location: Hybrid – with travel to Galop’s offices in central London required two days a week.
Hours: Full Time (35 hours per week)
Contract: Permanent
Salary: £37,986.35 - £39,968.77 including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop building in central London
Closing Date: Applications should be submitted by 11:59pm on July 28th 2024.
First round interviews will be held on week beginning August 5th 2024.
REF-215 257
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Poppy Appeal Manager
Location: Homebased, Shropshire
Contract Type: Fixed Term Contract, Full Time
Hours: 35 Hours, Monday to Friday
Salary: £28,458 to £31,620 per annum
Are you looking to ensure the success of this unique initiative for the Royal British Legion as a Poppy Appeal Manager?
As the Poppy Appeal Manager in Shropshire, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.
A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.
Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.
The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly round the area. You will be contracted to your home address, expected to live within or around the Shropshire area, where you will be expected to work, when not travelling. Please be aware a full UK driving licence is required for this role. We do require that you are adaptable in your approach, with flexibility to work some evenings and weekends when necessary. This role requires some travel further afield for meetings, training and seminars throughout the UK and with occasional overnight stays.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 5th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Poppy Appeal Manager – SE London
Location: Hybrid, Haig House, Southwark
Contract Type: Permanent, Full Time
Hours: 35 Hours, Monday to Friday
Salary: £32,910 to £36,072 per annum (Inclusive of London Supplement)
Are you looking to ensure the success of this unique initiative for the Royal British Legion as a Poppy Appeal Manager?
As the Poppy Appeal Manager in South East London, your main role is to achieve income, expenditure, and contribution targets, ensuring the success of the appeal. Collaborating with the Regional Poppy Appeal Manager, you will create and manage an income and expenditure budget, providing monthly commentary. Your responsibilities include to coordinating local supporters, partners, and volunteers, building relationships to maximise fundraising potential.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Relationship management plays a crucial role, where you'll oversee a portfolio of regional corporate partnerships and collaborate with internal departments to achieve collective goals. Effective communication skills are key, enabling you to engage with supporters and stakeholders, ensuring a positive experience for everyone involved.
A distinctive aspect of this role lies in the unique Poppy Appeal activity. Beyond managing relationships and budgets, you'll recruit and induct new Poppy Appeal Organisers, ensuring they have the tools and resources for success. Planning and coordinating the Poppy Appeal launch, including PR and media activities, contribute to the appeal's overall impact.
Your role also involves representing Royal British Legion locally, engaging in outreach activities, and providing updates to key stakeholders. Flexibility is essential, as some evenings, weekends, and overnight stays may be required. The successful candidate will embody the values of the Royal British Legion, demonstrating empathy with its mission and objectives.
The ideal candidate will possess commercial knowledge, financial management skills, and experience in supporter relationship management. Strong planning, organizational, and IT skills are necessary, as is the ability to assess the commercial implications of decisions. The role demands a team player who can engage with diverse client groups, showcasing effective communication skills both in writing and verbally.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including regularly round South East London. You will be contracted to our London Hub, Haig House, where you will be expected to work a minimum of 2 days per week – when not travelling. Please be aware a full UK driving licence is required for this role.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 17th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for 2 Community Key Workers
Salary: £22,000 - £26,000
Location: x 1 Portsmouth and x 1 Isle of Wight
Contract: Permanent
Hours p/w 35 Hours per week and 17.5 Hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?
Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?
In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.
About You:
To be successful as the Community Key Worker you will need the below experience and skills.
You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
- Closing Date for Applications: July 5th 23:30PM
- Interviews are taking place on the 10th & 12th July
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Prospectus is delighted to be supporting the Royal Society for Blind Children in their search for a High Value Relationship Executive.
The Royal Society for Blind Children offers a range of services including emotional and practical support. They provide life-changing opportunities for children and young people to build confidence and skills through both education and activities. They believe fully, that no child should feel alone or left behind in this world.
This role sits within a friendly, collaborative and wellness-orientated organisation, a and a wider fundraising team. The successful candidate will be responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed high-value portfolio of grant-makers, funders and donors.
Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager, you will form part of a core team that is on a mission to take RSBC’s relationship fundraising to the next level. You will provide first-class customer service, ensuring RSBC high-value supporters feel connected, recognised and valued; producing high-quality bespoke reports and updates to effectively demonstrate the impact of their funding.
The salary for this full-time role is £35k per annum. You will be hybrid working from their London offices approximately 3 days a week.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are really looking forward to connecting with you soon.
Battersea’s Income Generation department works across the organisation to provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through our hard work, Battersea is able to make sure we can be here for every cat and dog, now and in the future. Our talented and award-winning team is vibrant and ambitious, and it’s an exciting time to work at one of the country’s most loved and best known animal charities.
We are recruiting for a new manager to lead our Legacy and In-Memory fundraising team within this department, to grow and deliver Battersea’s strategy, products and associated marketing plans. They will do this by managing the Legacy and In-Memory marketing programme to sustain and develop legacy prospects, managing the budget and operational plans for the programme, and continuing to develop the diversity of the programme through testing scalable and sustainable recruitment channels, product offerings and retention methods.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 18th July 2024
Interview date(s): 24th July 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting the Royal Society for Blind Children in their search for a High Value Relationship Manager.
The Royal Society for Blind Children offers a range of services including emotional and practical support. They provide life-changing opportunities for children and young people to build confidence and skills through both education and activities. They believe fully, that no child should feel alone or left behind in this world.
This role sits within a friendly, collaborative and wellness-orientated organisation, a and a wider fundraising team. The successful candidate will be responsible for winning new business, developing relationships and providing first-class stewardship and account management across a mixed high-value portfolio of grant-makers, funders and donors, focused on large and long-term relationships.
Working alongside the Head of Relationship Fundraising, the High Value Lead and the Community & Events Fundraising Manager, you will form part of a core team that is on a mission to take RSBC’s relationship fundraising to the next level. You will support on testing new approaches for new business and creating plans and reports for successful relationship management.
The salary for this full-time role is £40k per annum. You will be hybrid working from their London offices approximately 3 days a week.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are really looking forward to connecting with you soon.
Jerry Green Dog Rescue (JGDR) believe all dogs deserve a good life and a safe, loving home. They provide a safe place for dogs without a home and strive hard to find new loving places for them to live. Whilst they have three operating centres in North and South Lincolnshire and Nottinghamshire, they also provide support and community specific initiatives across East Yorkshire. Prospectus is excited to be helping in their recruitment of an Individual Giving and Legacies Manager.
At the start of an exciting new chapter which views fundraising as pivotal in securing the future of JGDR the Individual Giving and Legacies Manager will oversee all individual giving activities, setting future strategy and direction for generating income from individual supporters. This role will manage the Individual Giving and Legacies Team and will report directly to the Head of Fundraising and Marketing.
To be successful as the Individual Giving and Legacies Manager, you will have direct experience in ideally more than one of the following is essential: charity lotteries, regular giving, fundraising appeals, legacy marketing, in memory giving or supporter journeys. This is a great opportunity to make this role your own and set the direction for generating income from individual supporters.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Communications and Business Development Manager
Salary:£35,235- £38,538 per annum + 6% pension
Employment type: Permanent contract
Hours:36 Hours per week
Location: North London including hybrid working
Closing date: 15 July 2022, 12noon
Interviews: 24 July 2024
Do you thrive in a dynamic environment where communication and business development go hand in hand? Are you passionate about creating positive social change?
The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.
We are seeking a talented and ambitious Communications and Business Development Manager to join our senior management team and play a pivotal role in driving our strategic objectives in communications, impact measurement, marketing, and fundraising.
Working with our Head of Healthier and Stronger Communities, you will develop and implement comprehensive communications strategies to enhance our brand awareness and stakeholder engagement; support our wider business development by researching and attracting funds from charitable trusts, foundations, and various funding bodies, ensuring the growth and sustainability of our work; and work with our senior management team to monitor and evaluate the impact of our programmes, effectively communicating outcomes to stakeholders.
First and foremost, we are looking for an ambitious and competent professional who is: passionate, self-starter and strategic in their thinking yet pragmatic in delivery; experienced in communications and income generation; understands impact measurement; has strong people skills, is a confident communicator and has the ability to write compelling narratives; and is excellent at problem solving.
We operate flexible working practices, and the post holder can utilise hybrid working arrangements as appropriate.
Are you ready to bridge the gap to a healthier and safer Haringey? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
The Queen's Nursing Institute is looking for a Digital Engagement Officer. The post holder will be a key contributor to the QNI's digital content and support the QNI's digital infrastructure including websites, social media, financial administration and Customer Relationship Management system. This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, within a supportive and friendly team environment.
The client requests no contact from agencies or media sales.
Harris Hill are thrilled to be working with a large international maritime charity who are looking for a new Major Donor Manager to join their team. The charity is growing, in terms of income generation and new programmes of activity around the world. To help support this development, they have created this new important role.
The Major Donor Manager, reporting into the Director of Development and working with some guidance from the Head of Major Gifts, will maintain and grow a stable pipeline of income from Major Donors. The successful candidate will secure unrestricted and restricted income from a portfolio of Major Donors to support the activities of the charity’s network in the UK and overseas. The candidate will produce cultivation plans for individual Major Donors, meet them, craft tailored applications and reports for them.
Key details:
Role: Major Donor Manager
Location: Hybrid working but ideally in their central London office
Salary: £42,000 - £45,000
Contract: Full time, permanent
Amongst other criteria, the successful candidate will have:
- Excellent interpersonal skills including the ability to build and maintain strong relationships with Major Donors, wealth advisers, etc.
- Strong rapport building and persuading skills.
- Excellent written and verbal communication.
- At least two years’ experience of Major Donors fundraising.
- Experience of crafting applications, thank you letters and reports for Major Donors.
- Successful track record of achieving targets and growth in Major Donors fundraising.
- Experience of researching Major Donors.
- Good knowledge of Gift Aid rules.
- Good knowledge of GDPR and data protection rules.
If you would like to receive a full job description for this role with details on how to apply, please contact Hannah Laking at Harris Hill:
Hannah Laking: | 020 7820 7331
- Closing date for applications: Rolling application
- Date of interview: Middle of July in person
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill are delighted to be working with a medical membership charity to recruit for the Events Programme Manager in order to project manage the educational and scientific programme of all events, and to provide excellent support to all stakeholders involved in the organisation’s annual programme of events.
As the Events Programme Manager you will:
- Project manage the educational and scientific programme of all events
- Coordinate the delivery of virtual Study Days (6-8 per year)
- Support Director, Head of and other colleagues to build and update event programmes, manage speakers, send welcome letters, answer queries, collect contact details, biographies, session titles, etc.
- Provide support before and during in-person events including room management and speaker preview rooms
- Provide support technology for virtual speakers, facilitate pre-recorded sessions via Zoom
In order to be successful, you must have experienced :
- Event experience gained working in a membership organisation, preferably in healthcare
- Experience working with different stakeholders, including speakers/chairs and event committees
- Demonstrable skills in physical and virtual event/meeting delivery
- Experience of using Zoom for virtual events and onboarding virtual speakers
- Proficient in Microsoft 365 or equivalent
- Excellent customer service skills
- Experience of using CRM to manage events
- Strong communication skills (verbal and written)
Salary: £36,000 per annum
Contract type: Permanent
Location: London, hybrid working
Deadline: on rolling basis
Interview: ASAP
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.