Head Of Communications Jobs

Empowering refugees to thrive as they rebuild their lives.

Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.

About You.

Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?

Purpose of the role:

• To support the front-line delivery of our projects.
• Provide executive support to the Head of Delivery.
• Lead on identifying and implementing improvements in across the Delivery Team.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

Main duties and responsibilities:

• Provide executive support to the Head of Delivery.
• Support with improvement of systems and processes.
• Support with administration of projects (Resettlement, Hosting & Integration Hub).
• Ensure that invoices and payment records are up to date.
• Ensure that rotas are kept up to date and accurate.
• Conduct research, compile data, and generate reports to support decision-making processes.
• Lead on the review of delivery team handbooks.
• To support the front-line delivery of our projects.
• Support in communicating with participants and volunteers.

Continuous Improvement/Quality Assurance

• Lead on improvement of systems and processes across the Delivery Department.
• Assist with the implementation of an organisation wide strategic goals, providing tools and processes to ensure this is done efficiently.
• Collaborate and support staff in the development of systems and processes for the monitoring and evaluation of our work.
• Analyse data and identify trends, themes and unmet needs to contribute to the improvement of existing services and identification of service developments. This includes the planning, development, and analysis of surveys with stakeholders.

Other

• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities
• Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures
• Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.

Experience

• Working in an administrative or operational environment.
• Working with financial systems and completing financial administrative tasks
• Dealing with confidential information
• Producing high quality documentation for a range of audiences
• Making suggestions and improving systems and processes

Skills & Attributes

• Excellent spoken and written English, with the ability to communicate to participants and external agencies. Ability to communicate clearly and professionally to a range of stakeholders.
• Excellent problem-solving skills.
• Confidence and experience to develop existing systems and processes in preparation for further growth.
• Competent use of IT programs including Microsoft.
• Ability to plan and manage your own workload.
• A problem-solving approach to managing situations, with recourse to others where required.
• Ability to take initiative and prioritise workload, working to tight deadlines, and operating calmly and professionally under pressure.
• Details oriented.
• Excellent Project Management skills.
• Ability to analyse information and write reports.
• Excellent administrative ability, well organised and reliable.
• Understanding of cultural diversity and the ability to work with people from a range of cultures and backgrounds.
• A team player with excellent interpersonal skills and a positive, can-do approach.
• Diplomatic, articulate and the ability to forge good working relationships.
• An interest in the needs of refugees and asylum seekers and commitment to their support, wellbeing, and empowerment.
• Understanding of the need to always maintain confidentiality.
• Commitment to some evening and weekend work.
• Commitment to actively demonstrate and participate in Upbeat Communities’ Christian ethos and values.
   

What we offer as an Employer

• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Competitive pension scheme.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• Regular support and supervision.

Hours

This role could be 37.5 or 30 hours per week depending on the preference of the candidate. The workload of the role would be adjusted accordingly. Specific hours will be discussed and agreed upon during the hiring process to accommodate both the candidate's and the company's needs.

All applicants need to submit their CV and a cover letter outlining their suitability for the role.

As part of the recruitment and selection process Upbeat Communities will take up two references. The post holder will be required to undertake an enhanced DBS check.

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

For further inforation on what we do, our values and our generous beneifts please visit our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About this role:

Reporting to the Head of Credit Risk and Portfolio Management this role plays an important part in the provision of loans and blended funding (loans and grants) to our charity and social enterprise customers.

We are looking for someone who has previous experience of lending, relationship management and managing a portfolio of business/organisation loan customers. This is a great opportunity for someone to be involved in making a difference to people.  We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.

Members of the investment team are based in different regions across England.  This role will primarily manage customers within London, the West of England, South of England and South West of England, although some customers may be located right across the UK. Regular customer visits will be a requirement of the role as well as in person team meetings. We are looking for applicants based in London or the area to the West or South West of London (within circa 2 hours travel time from London) to ensure you are able to easily reach customers across these regions.

 Key responsibilities

Relationship Management

1. Responsible for managing a portfolio of SIBs smaller investments (loans and grants) and acting as the primary point of contact for all communications with those customers.

2. Build and maintain strong working relationships with all investees within your portfolio, arranging in-person visits and/or video meetings on a regular basis and when otherwise needed.

3. Collect, review and report on monitoring information from loans/grants recipients which is predominatly financial information (management accounts, annual accounts and  forecasts) and social impact progression.

4. Ensure scheduled loan repayments due from investees are received in line with agreed schedules and take action where not received.

5. Proactively identify emerging support needs and recommend methods to address these, including sources of external advice/support.

6. Discuss potential variations to the terms of loans or grants with investees and prepare and submit loan variation recommendations to internal committees including the SIB Investment Committee, including challenging situations where the customer is in default or financail distress.

7. Undertake assessments of new loans and develop relationship to orginate new loan applications.

8. Undertake AML/KYC, eligibility and fraud checks on new borrowers.

9. Drawing up loan and security documentation where required.

10. Arrange drawdown and disbursements of funding.

11. Generate new SIB customers through referrals from customers within your portfolio and your own professional networks.

General

12. Support and/or lead on relevant investment team projects as and when required.

13. Take enquiries from and provide guidance to applicants on all SIB funds.

14. Provide constructive suggestions to improve ongoing processes and input into the design and development of new products.

15. To work within the organisation's values, principles and processes to achieve operational excellence.

16. To adopt our continuous improvement and learning ethos.

17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

18. To support and contribute to the implementation and delivery of SIB’s strategy.

19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

Core competencies

· Experience of managing or working with a portfolio of business/organisation loan customers.

· Ability to analyse and make objective judgements based upon complex written and financial information.

· Previous experience of assessing loan applications.

· Experience of interpreting and understanding data on Microsoft Excel.

· Credit assessment training or a good understanding of company financial accounts.

· Good negotiating, influencing and problem solving skill.

· Excellent written and oral communication skills that can be adapted for a variety of  audiences.

· A team player who enjoys working in collaboration with other people.

· Ability to work using own initiative, manage own workload, be a self-motivator and work remotely.

· A passion to help financially viable charities and social enterprises access funding.

· Commitment to equalities and customer care.

· Commitment to quality, diversity & inclusion, and customers.

· Excellent communication skills.

· Team player with the ability to work independently.

Desirable competencies

·  Knowledge of the voluntary, community, and social enterprise sector.

· Capital project experience

We are looking for an applicant who is bright, well-organised, enthusiastic and committed to access to justice. The role is a unique opportunity to work closely with the CEO to ensure the smooth delivery of LAG’s publications and events. The applicant will be able to develop their skill set by working in a dynamic team with a range of skills.

The successful candidate will get to attend interesting events, develop their writing/editing skills and be part of the friendly LAG team. As LAG is at the heart of the social justice community, the successful candidate will work closely with our partner organisations including leading law firms, chambers, community advice organisations and NGOs.

Working for an independent book publisher, the Events and Communications Coordinator will be involved in the day to day running of publications and work with our editor and authors.

This is an exciting time to be joining LAG as we are moving to more digital formats and looking towards disseminating wider knowledge and campaigning within the legal community and society. This role offers a great opportunity to learn more about the social justice landscape and to make a positive contribution to LAG’s work.

Principal duties:

Publishing (books and magazine)

• Assisting the editorial board with commissioning decisions
• Supporting LAG’s publisher as required
• Relationship management with authors
• Customer administration
• Key customer accounts management

Training and events

• Supporting the Training Lead with event logistics
•  Coordination of online and in person seminars/conferences/training
•  Marketing of events and preparation of materials

Communications

• Social media posts 
• Assisting with the development LAG’s online presence
• Administration of mailing and marketing software
• Liaising with Publisher and Training Lead to develop marketing strategies

Customer Service

• Assisting customer service when cover required for customer queries
• Member and subscriber database administration
• Website administration
• Point of contact for subscription agencies

General Administrative tasks

• Notetaking at internal and external meetings
• Co-ordinate staff meetings and sub-groups, including collating and circulating papers, coordinating logistics and meeting spaces (in person or online)
• General administrative support

This list is indicative only, not exhaustive. It is intended to reflect a range of duties the post-holder will be expected to perform but additional duties commensurate with the role may be required. The job description will be reviewed from time to time and may change in light of experience and changing circumstances, in consultation with the post holder.

Please see the attached job pack for full details and person specification. 

THE ORGANISATION
Afghanaid is a British humanitarian and development organisation operating in Afghanistan. For close to forty years we have worked with millions of deprived, excluded and vulnerable families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. Our community-led approach ensures Afghans shape their own development, making them active participants in shaping the future of their country. With our years of experience, our majority Afghan team, and our deep understanding of local, cultural and ethnic issues, we have earned great trust and respect among the communities we work alongside. This has allowed us to gain access to some of the most underserved areas of the country.

JOB PROFILE
Reporting to the UK Head of Communications and Giving (HC&G), you will be at the forefront of demonstrating to the public how Afghanaid is changing lives in Afghanistan, and raise awareness of key issues communities we work with are facing. You will lead the development and delivery of the organisation’s media and PR strategy, building out Afghanaid’s capacity to pitch stories, field opportunities, cultivate a strong network of journalists and high profile supporters, and ultimately secure coverage and opportunities that drive the success of the organisation’s campaigns and heighten Afghanaid’s credibility and profile.

RESPONSIBILITIES

Media and Public Relations

• Design and action an annual Media and PR strategy based on wider team and organisational goals;
• Conceptualise and deliver strategic earned media campaigns, supporting the HC&G to execute and maximise the success of multi-channel campaign development and execution;
• Proactively identify, pitch and advocate for compelling stories, strategically engaging with journalists to expand message reach and ensure brand integrity;
• Field inbound media inquiries, liaising with journalists and colleagues to maximise opportunities;
• Craft and distribute timely press releases, comments, and statements;
• Work with colleagues to cultivate a strong spokesperson team, with a particular focus on developing Afghanaid’s thought leadership;
• Support spokesperson briefing, developing talking points, interview briefs, Q&A materials and drafting speeches;
• Compile up-to-date and detailed media lists, cultivating warm media contacts through high quality stewardship;
• Monitor media coverage on Afghanistan and Afghanaid, including articles, live news, and social media activity to keep abreast of unfolding stories, identifying trends, cultural moments and other opportunities relevant to Afghanaid and devising ways to get involved;
• Generate content for various owned communication channels including the website, newsletters, and social media platforms, keeping the Media hub on the website up to date with the latest news, coverage, and journalist information, and making suggestions for refinement.
• Work with Communications Officer to maintain and execute a coordinated communications calendar, ensuring day-to-day team activities via earned, paid and digital communications streams are synchronised and symbiotic;
• Identify a wide range opportunities for positive exposure of Afghanaid that may inspire new support;
• Work with HC&G to support relationship management of external agencies and consultants, identifying and responding to opportunities to utilise pro-bono support from such businesses;
• Collect and analyse data and produce reports and presentations on key media and PR performance indicators to assess the effectiveness and reach of our communications activities and make recommendations for improvement;
• Identify and pursue opportunities to utilise high profile and celebrity support. Work collaboratively with other members of the Communications and Giving team to engage these contacts in media campaigns, appeals, digital communications and events, and where possible and appropriate cultivate Ambassador-style partnerships;
• Attend relevant events, external fora and working group meetings and identify opportunities for involvement with advocacy initiatives, particularly those within the climate space, that benefits Afghanaid’s goals and reputation;
• Any other tasks as assigned by the line manager, MD and/or Directorate.

PERSON SPECIFICATION

Education & Professional Qualification

• A bachelor’s degree in a relevant discipline or equivalent work experience;

Work Experience

• At least 3 years’ demonstrable experience in Media, Public Relations or Communications.

Professional Skills, Competencies, Values and Attitudes
Afghanaid is seeking an enthusiastic self-starter who is passionate about mobilising support for Afghanaid's work and challenging accepted narratives about Afghanistan. The ideal candidate will have a strong eye for engaging stories, a talent for building strong relationships with the media and/or other strategic communications outlets, and experience in generating momentum behind a cause. They will showcase a strong desire to work successfully with colleagues to grow and take real ownership of a fast growing function within a reputable organisation. Specifically, the holder of this position should also demonstrate the following:

Essential:

• A strong understanding of the UK’s media environment and knowledge of how to engage journalists across broadcast, print and digital media outlets across the media landscape;
• Existing network of warm journalist contacts;
• Knowledge of how to plan and execute media campaigns, end-to-end;
• Experience in building awareness of an organisation’s profile, positioning and core messaging via earned media that supports income generation;
• Experience and demonstrable success in building and maintaining excellent relationships with a wide range of stakeholders, particularly in generating sustained engagement from high profile supporters;
• Experience communicating about crisis contexts or sensitive issues, with the proven ability to produce and advocate for sensitive, ethical and nuanced communications and storytelling;
• A self-starter, able to work independently, identify and make the most of emerging opportunities, manage varied workloads and work to deadlines. A desire to grow and take real ownership of a fast growing function;
• Passion for demonstrating the value of media and PR to internal stakeholders and for building trust amongst spokespeople;
• Passion for keeping abreast of sectoral trends and organisational learnings, using insights to inform and improve media strategy;
• Excellent writing skills and attention to detail, with the drive and personal integrity to produce high-quality and accurate work;
• Excellent IT skills, particularly in using Microsoft Office and Canva;
• An outgoing, adaptive and resilient personality, enthusiastic about working successfully within a tight-knit environment;
• Sensitivity to Islamic culture and respect of Afghan customs and traditions;
• Experience and/or willingness to occasionally work outside normal office hours to attend events, respond to enquiries and opportunities, and occasionally deal with unfolding crises (which will be eligible for time off in lieu);
• The right to work in the UK.

Desirable:

• Thorough understanding of the current and historical context in Afghanistan and the wider region, as well as experience in a humanitarian/development organisation specifically;
• Experience running media and/or advocacy campaigns about climate change;
• Experience collaborating with other organisations to draft advocacy messaging;
• Experience in using media monitoring tools;
• Experience drawing up annual or multi-year strategies for media functions;
• Ability to speak Dari and/or Pashto.

OTHER INFORMATION

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Afghanaid is an equal opportunities employer and encourages applications from under-represented and intersectional groups.

NO MORE is seeking a dynamic and driven Business Development Intern to support our Development Team. This full-time internship offers a unique opportunity to gain hands-on experience in nonprofit development, focusing on individual giving initiatives, donor communications, and the preparation of grants and proposals. The intern will work in a hybrid model, primarily in-person with a remote working day each week. This role is ideal for someone passionate about international development and/or social justice and eager to contribute to impactful fundraising and communications efforts.

Role Title:  Head of Supporter Retention

Salary:  Up to £54,880 (dependent on experience and location)

Location: London/Chard, Somerset

Tenure:  Permanent

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.  

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you a strategic thinker with a proven track record in successful fundraising? 

Do you have extensive experience in a fundraising team management role with a knack for strategic thinking and leadership?

If so, we have an exciting opportunity for you!

ActionAid UK is seeking a dynamic and visionary leader to join our team as the Head of Supporter Retention. In this role, you will be at the forefront of our fundraising strategy, leading a talented team to create impactful campaigns that champion the rights of women and girls through a feminist, antiracist, and anti-discriminatory lens. The successful candidate will be responsible for creating and implementing strategies to retain and engage our supporters, ensuring their continued support for our cause. Drive innovation by challenging the status quo and propelling our fundraising initiatives to new heights, ensuring that our strategies and communications reflect our commitment to social justice and equality- developing and executing campaigns that engage and inspire, utilising diverse fundraising methods and channels.

Some of the key accountabilities of the role will include developing and managing the retention budget, including planning, reporting, and re-forecasting. Providing leadership to the Retention team, supporting them to develop exceptional marketing
campaigns that comply with relevant codes of practice and meet targets as well as creating an environment that promotes best practices and empowers team members to run quality programs. As a key member of our fundraising team, you will have the chance to develop and manage the retention budget, oversee fundraising materials, and work closely with colleagues to ensure successful campaigns. With regular reviews and updates, you will have the chance to constantly improve and strive for positive transformational change. If you have experience in leadership, funding diversification, managing staff, and public speaking, and a passion for making a difference, we want you on our team.

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.  

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.  

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.  

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

This is a new role, as we are looking to appoint our first Fundraising Manager.

Currently, we have a strong programme of Trust and Foundation fundraising, delivered by our CEO and functional managers, and a small programme of individual giving managed by our Communications and Campaigns team but no dedicated fundraising staff.

We are looking for an efficient fundraiser with an understanding of various fundraising strategies, from individual giving to trusts and foundations.

You will have to opportunity to build this role within a supportive and friendly organisation, and as part of our dynamic Communications and Campaigns Team.

As part of the wider Enterprise team, our Commercial Marketing Assistant will help devise and deliver marketing campaigns and strategies that will grow audiences and increase revenues across our key commercial income streams. The successful candidate will oversee, coordinate, and manage our commercial marketing channels concentrating on finding and developing new partnerships alongside the Head of Enterprise, marketing and promoting our major sites for partnership working with external organisations.

They will:

1. Assist in the production of marketing collateral and material for the B2B market and the promotion of the Champing brand.

2. Work alongside the Communications team to assist in drafting content and key messages for social media, websites and PR, all of which should adhere to CCT brand guidelines. Handle incoming commercial marketing enquiries as appropriate.

3. Liaise with prospective filming enquiries and work with the local teams to help deliver commercial filming contracts.

4. Build positive working relationships, with internal and external stakeholders, to build on existing opportunities, promote and drive engagement with commercial opportunities.

5. Conduct marketing and audience research, to help support and deliver future revenue growth and gather data to report against KPIs and targets.

6. Support in the delivery and wider administration of commercial operations, working with the Enterprise team and freelancers on the ground. The overarching goal will be to grow CCT's commercial revenues.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 15th July 2024.

The interviews will take place remotely, via Teams on Wednesday 24th July 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Job Title: Membership and Elections Manager

Reports to: Head of People and Resources

Line reports: Membership Administrator

Contract terms: 35 hours per week 

Salary: £53,694-£55,168

Location: London based with hybrid working

 The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Main Purpose

This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.

You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.

You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.

You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.

Key responsibilities

•  manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
• deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
• provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
• ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
• keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
• ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
• support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
• actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
• manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
• manage the Membership Working Group to maximise strategic impact and new approaches to membership services
• oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
• work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
• lead and support the team, including through the identification and delivery of professional development opportunities
• manage the integrity of membership data in compliance with UK GDPR

Elections

• plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
• drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
• communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
• ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
• maintain an overview of all committee appointments and vacancies
• manage the onboarding process of new appointments with the support of the College Executive Assistant
• measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
• provide election reports and insights to the Board, Honorary Secretary and SMT when required

To undertake other duties as required:  

• Undertake any other reasonable duties as required by the College
• Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects 

Person Specification

Knowledge, Qualifications and Experience

• strategic experience in a membership or donor-based organisation
• processing direct debit subscriptions
• CRM and/or membership databases knowledge
• leadership & management qualification or relevant experience

Skills and Abilities

• a proven track record of delivering positive results in a membership environment
• ability to deliver strategic aims/priorities and meet challenging targets
• can use discretion and apply guidelines sensibly and consistently
• ability to work accurately and methodically under pressure and with conflicting demands
• can deal with a varied workload, multi-task and work to tight deadlines
• ability to work and communicate effectively with people at all levels, including staff and clinicians

Personal attributes

• work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
• support the Head of People and Resources with other aspects of the department’s work
• participate in personal and organisational development activities
• commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
• committed to continuing professional development
• solution orientated with a drive to find opportunities for improvement and innovation

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working ( 2 days in the office, three from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• 1 day of paid leave to move house
• Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
•  Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health cash plan

How to apply

Please submit a 2-page CV and 1-page covering letter  The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston on Monday 15 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 12noon 8 July.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

We are currently two years into our Equity, Diversity and Inclusion (EDI) strategy and are due to publish our progress in Autumn 2024. The EDI Lead will join the Head of EDI to help grow, develop, and support our diversity staff networks and our team of colleague trainers who deliver in-house EDI training and to curate our staff EDI learning journey.

We are seeking someone with experience in project management, particularly change management, and experience with staff diversity networks or employee resource groups (ERGs) and developing impactful learning solutions (design, delivery and evaluation). The successful candidate will demonstrate working knowledge and understanding of EDI concepts and language, along with effective communication and interpersonal skills to engage colleagues of all cultures, backgrounds and experience.

Anna Freud is made up of people with a passion for change, which requires in-depth understanding of how EDI impacts the work we do and those we serve as a leading mental health charity recognised internationally. The EDI Lead will work with teams across the organisation including our People and Culture team to shape meaningful interventions and improve representation in our services and staff.

This will be an influential role supporting more equitable and inclusive practice for our staff, and in our schools work, clinical, research, and education and training.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract duration

Permanent.

Closing date for applications

Midday (12pm), ), Monday 8 July 2024.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 11 July 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held remotely Thursday 18 July and/or Thursday 25 July 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

We are part of Reach Learning Disability, a leading Nottinghamshire charity that provides day-centres, accommodation and domiciliary support for people with learning disabilities. Our expanding domiciliary care support company is CQC regulated, rated Outstanding, and currently supports 50 people in the local area in their homes, with a contingent of 75 staff.  Our Newark Head Office and Training Centre is situated at the Beacon Centre, comprising modern serviced offices, including kitchen and catering facilities and free car/bicycle parking, within easy reach of the town centre and A1/A46 main roads and links directly to cycle paths.  We offer a 6% contributory pension

Job Purpose: 

To lead a well-organised and proactive office-based administration, operations and co-ordination team to deliver

· business financial performance management, including annual budget development/monitoring/control/reporting; accurate and timely monthly salaries data and information management; annual leave management to balance the needs of the service and the wellbeing of staff; sickness monitoring and proactive management of capacity; and accurate and timely expenses submissions to align with the finance team’s schedules

· regulated care administration, including effective and efficient staff scheduling co-ordination, and ensuring all compliance metrics are planned, co-ordinated and achieved

· planned and co-ordinated staff recruitment to meet demand, staff contract management, onboarding and supervision planning, and office/training facility and supplies management

· new client contract management, commissioning relationships, completion of tenders for new business in line with growth objectives

· information governance, including returns to CQC, compliance with IT security requirements, systems improvements to optimise service efficiencies, integrating data systems across Reach Care and within the charity where relevant

· effective communication, including external and internal, through a variety of media, including the Reach website and social media channels

· Policies and procedures that support the working environment and align with the charitable objectives

· timely delivery and presentation of reports to Senior Managers, Directors and Trustees

Reporting to the Registered Senior Care Manager who heads up the service and working alongside the Care Quality Manager, whose focus is person-centred delivery of outstanding care.

Managing a team which comprises:

Administration (Part time)

Services Co-ordination (Part time)

Scheduling and systems co-ordination (Full time)

For more detail see our website

In this exciting new role, you'll manage and deliver fundraising activities, helping us meet income targets. This is a fantastic opportunity to support our mission of 'Better lives for older people'.

At ExtraCare, we create vibrant retirement villages for over 55's, promoting healthy, active, and independent lifestyles. Our model has proven to reduce loneliness and improve well-being. Join us and be part of the UK's leading not-for-profit pioneer in retirement living, with 20 locations since 1988.

Benefits for Fundraising Manager role include: -

• Pension Scheme
• Salary £39,000 per annum
• Hybrid working
• Employee Assistance Programme
• Life Assurance
• Cycle to work scheme
• 25 days annual leave including statutory bank holidays (England & Wales)
• Option to purchase or sell additional annual leave

Main Duties and Responsibilities (full job specification available)

Working with the Head of Marketing, develop and execute a comprehensive fundraising strategy to support ExtraCare’s objectives.

Secure funding from a variety of sources, including charitable trusts, community groups, corporate supporters, and individual residents.

Lead fundraising events and campaigns with creativity and strategic insight.

Foster long-term relationships with donors to maximise future funding potential.

ExtraCare strives to create a workplace that fully reflects society and encourage applications from all backgrounds. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.

ExtraCare is committed to making our recruitment practices as fair and inclusive as possible. This includes making reasonable adjustments to support candidates throughout the recruitment process.

The country’s most vulnerable children have overwhelmingly poor educational and life-outcomes, with disastrous consequences for themselves and society. Many of these children are excluded from school.

The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them. The organisation creates specialist senior school leaders, with the expertise to lead whole-school and multi-agency approaches to meeting the learning, wellbeing, and safeguarding needs of all children.

The Difference is a small and growing organisation, founded in 2017. They’re an agile and flexible team and you’ll be joining at a time of investment in fundraising, having recently employed their first full-time Head of Fundraising.  It’s an exciting time to join the organisation as they develop a new strategy to take them to 2030 with fundraising playing a key role in the organisation’s growth. They have a small but generous group of funders who have supported The Difference and as Trust & Foundations Manager you will work to grow the pipeline of trust funders and work closely with the Head of Fundraising to develop a fundraising strategy.

You will manage, develop, and grow The Difference’s portfolio of trusts and foundation donors, supporting to diversify their donor base and secure high value, long term support. This post will manage trust income in line with donor requirements, identifying and building relationships with new prospects and submitting high quality and engaging reports and proposals. You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with the charity.

The position will: 

• Write compelling funding applications and grant reports to trusts and foundations at 5- and 6-figure level
• Grow multi-year restricted and unrestricted income from existing and new donors and support the growth of overall income from £1.25m to £1.9m annually in next 3 years
• Work closely with the Head of Fundraising to support with strategy and growth plans
• Develop and expand meaningful engagement opportunities that can be offered to funders

Ideal skills and experience: 

• Experience developing bids and applications for 5+ figure grants
• Proven ability to write compelling, well-organised content which turns complex ideas and detail into summaries that can effectively engage different audiences
• Experience overseeing management of end-to-end stewardship journeys, from prospect to long-term engagement, and building relationships with foundation trustees and grant managers
• Knowledge and passion of working in the education sector

Benefits include:

• 6% employer pension contribution
• 25 days annual leave
• Enhanced sick leave and compassionate leave
• Enhanced maternity & adoption pay

The Esther Project (TEP) Lead is responsible for the development, implementation and running of The Esther Project, management of the TEP Team and for the development of our network and partnership work.

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Key responsibilities:

Outreach: The Esther Project

• Implement strategy for development of The Esther Project

• Oversee Netreach (online outreach), initial contact, visits to service users and manage ongoing contact, ensuring data protection and PECR/GDPR guidelines are adhered to 

• Review risk assessments and safety plans for outreach

• Ensure all outreach materials and resources are up to date and available for staff and volunteers

• Manage referrals in and out of TEP, including management of own caseload and allocation of referrals within the Outreach Team

• Keep an up-to-date record of all visits on Lamplight, and any further actions needed

• Manage Monitoring and Evaluation of TEP

• Oversee management and support with delivery of TEP workshops

• Oversee in-house counselling process and monitoring

• Line management of TEP Outreach staff inc monthly supervision

• To host monthly TEP Team meetings

• Assist in the training of all staff and volunteers forTEP

• Act as Yada’s First Aider (training provided)

Network, Training, Research & Learning

• To work alongside the Training Lead on developing and delivering training around supporting women in the sex industry 

• To build and maintain strong connections with local services, especially in relation to TEP including Probation, Prison Services, Council, Police, homelessness, domestic violence, mental health and substance misuse charities

• Attend monthly partner drop-ins across coastal West Sussex

• To keep up-to-date with research that is relevant to the field and allow this to inform practice of the Yada team

• Represent TEP at partner meetings e.g. Arun Drug Harm Reduction meeting

• Support monthly review of Yada policy in relation to TEP

• Support outreach work with local Police

• Support Yada partnership development with Sussex Police

• With the Operations Manager, when appropriate, represent TEP on regular Sussex wide network meetings such as Sussex Police Sex Working Portfolio & Subgroup and  Pan Sussex Sexual Violence/Abuse (SVA) meeting

TEP Volunteer Coordinator

• To ensure that all aspects of the recruitment, selection and induction process of TEP volunteers functions effectively and safely

• To manage TEP volunteer rota for netreach 

• To advertise new posts and oversee the selection process

• To take a lead on interviews and follow up of applications

• To liaise with Yada Operations Manager to ensure DBS checks are up to date

• To run and manage TEP volunteer induction process

• Support development and regular review of  the volunteer policy

• To offer regular training and supervision for TEP volunteers

Other Duties

• To support the Yada Operations Manager with strategy and the development of Yada

• To attend monthly team meetings and be an active member in decision making for Yada’s future

• To prepare TEP reports for quarterly Trustee meetings and fundraising feedback reports