Head of communications jobs in barnard castle, county durham
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Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
About the role
Are you an organised, proactive individual with a passion for supporting a dynamic team? This exciting and important role offers the opportunity to contribute to the smooth operation of a growing charity while helping so shape its external communications and marketing strategy.
We are looking for a Communications and Marketing Assistant to support the Head of Communications and Marketing at ASC. In this role, you will help to create, support, and deliver the charity’s external communications and marketing strategy, working closely with ASC teams, including the Executive and Senior Leadership teams. You will gain valuable insights into our work and help deliver and evaluate activities that lead to the effective positioning and promotion of the charity.
Responsibilities
- Content Creation:
- Drafting and editing engaging content for various channels (website, social media, email, print).
- Creating and updating website content.
- Developing and creating a newsletter to engage an audience of followers.
- Writing and broadcasting external emails.
- Creating templates for ASC-wide use based on brand e.g. PPT templates.
- Stories Database
- Managing a database of case studies that are gathered through ASC case work and through digital channels.
- Social Media Management:
- Managing and monitoring social media channels, responding to enquiries, and engaging with supporters.
- Contributing to the development of social media strategies for specific projects.
- Sharing key messages and calls to action on social media accounts.
- Campaign Support:
- Assisting with the development and execution of marketing campaigns.
- Tracking campaign performance and providing data analysis.
- Collaborating with the Exec and Leadership to identify comms opportunities.
- Podcast:
- Recording and editing.
- Graphic design using CANVA to accompany the above.
- Other Duties:
- Responding to queries from the general public.
- Attending meetings, events, and conferences.
- Liaising and building relationships with journalists and other key stakeholders where required.
- Providing general administrative support to the marketing and communications team.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
- Personal Attributes
- Purpose driven with an commitment to our mission and values.
- Commitment to working within the principles of equity, diversity and inclusion, with a particular interest in disability rights.
- Willingness to support colleagues and contribute positively to team objectives.
- Solution orientated, with the ability to anticipate needs and resolve issues independently.
- Experience
- Experience in the field of External Communications & Marketing, preferably in the charity sector.
- Experience in using various communication channels, including digital platforms and social media.
- Skills
- Excellent written and verbal communication skills, with the ability to identify, simplify, and convey key messages clearly and effectively.
- Ability to tailor messaging for different audiences.
- Ability to assist with social media strategy planning and content scheduling, including researching trends and drafting engaging posts to support campaign goals.
- Analytical with the ability to track and evaluate campaign performance to provide actionable insights.
- Ability to organise and prioritise tasks in a changing environment.
- Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge
- Understanding of digital marketing including content creation, social media management and how digital platforms (e.g. social media, email, websites) can enhance engagement.
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us using the email address above.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
Closing date: 12:59pm on Wednesday 30th April 2025
Shortlisted candidates will be asked to complete a selection exercise prior to their interview
Interviews will take place on the 19th & 20th May
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Reporting to: Director of Policy and Engagement
Direct reports: 1 x Scotland Policy and Public Affairs Manager and Legislative Lead, 2 x Policy and Public Affairs Officers, 1 x England Policy and Public Affairs Manager
Location of work: Home-based. The post holder must be easily and quickly commutable to London and will require frequent meetings in London. The role may involve some irregular travel throughout England and Scotland to attend events and meetings.
Contract type: Full-time, 35 hours per week, flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £54,500 - £56,500
BACKGROUND
Our work has never been more needed. The latest research suggesting that the number of children and young people at risk of hunger has rocketed to 2.6 million* means that one in five children don't have enough to eat.When a child is too hungry to learn, when they’re aching for something to eat, they can’t concentrate. They can’t absorb information. Big feelings and worries can be impossible to control. They fall behind in their studies.
Magic Breakfast provide a nutritious and filling breakfast to over 300,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children as we work to influence both policy implementation, with the national rollout of primary-aged universal school breakfast, and legislative change, through the Children’s Wellbeing and Schools Bill. There has also been commitment from the Scottish Government for a national breakfast scheme and we are seeking to expand our advocacy work into Wales. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are implemented in a way that is hunger-focused and barrier free.
In addition, thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams. And for the very youngest, we know that the disadvantage gap begins before they even reach reception. With the Government commitment to another 100,000 places in school-based nurseries, early years is also a critical part of our advocacy work.
Being part of the work of Magic Breakfast is your chance, together with parents, teachers and people across the UK, to demonstrate the power of school breakfasts and to shape the way forward to end morning hunger for good.
*Food Foundation Insecurity Tracker Jan 2025
JOB PURPOSE
The Head of Policy & Public Affairs will review, develop and implement our advocacy strategy and lead a team to influence the devolved legislatures across the UK to address child morning hunger, with a view to the underlying systemic causes of child poverty and hunger, by driving change through policy and legislation. The role operates at our ‘Head of level’ which is the most senior operational specialist level and provides both operational and strategic leadership.
This role will also provide wider leadership across the charity and input into organisational strategy development and planning as part of the Core Management Group. This role will ensure that the Policy and Public Affairs function is aligned to the wider strategic aims and outcomes of Magic Breakfast as well as the internal operational systems and delivery.
The strategic leadership will ensure an external and long term view, with an outward looking and forward thinking approach that builds thought leadership, relationships and partnerships, with positioning to anticipate and build on new opportunities to end child morning hunger for good.
It will require an experienced Policy and Public Affairs professional, with significant experience of high impact and demonstrable outcomes at a senior level in the field. The postholder will lead the policy and public affairs team to influence the Early Adopters Scheme, the national rollout of primary school breakfast provision in England and breakfast legislation in the Children’s Wellbeing Bill (CWB).
They will also develop, guide and lead plans to influence the Scottish government, particularly in the run up to the election in May 2026 and the influencing of manifestos; and will lead Magic Breakfast’s upcoming influencing work in Wales.
In the external leadership that the role provides they will build relationships with politicians, political influencers, special advisors and civil servants to establish long-term, sustainable solutions to child morning hunger in the UK.
As a compassionate, people centric and inspiring leader they will work to enable their team to grow and develop in their skills ensuring they can step away from the detail whilst retaining accountability, build effective resource management and progression pathways. This role may manage external consultants where necessary, and work collaboratively with external organisations to amplify our voice and asks and strengthen our position as a thought leader.
KEY RESPONSIBILITIES
· Review and define the advocacy strategy for 25/26 in line both with moving political environment and Magic Breakfast’s influencing agenda, considering the systemic barriers to ending child morning hunger for good.
· Develop and maintain close relationships with the Department for Education and other key departments including Department for Health and Social Care and Treasury, to secure hunger and child focus as key priorities for breakfast provision.
· Develop, monitor and evaluate influencing plans for each devolved nation
· Support the development of influencing plans with coalition groups and organisations to influence school breakfast policy, commitments and implementation
· Review policy positions in Wales and Northern Ireland and define our advocacy approach, gaining external insights and analysing available research and data to shape the plan
· Develop a vision for advocacy beyond current demands, considering political appetite and gaining insight from lived experience communities and relevant sectors, to ensure that we are clear on future asks, and can build the foundation towards them.
· Work with Impact and Insights team to define future research needs to meet our longer-term advocacy plans
· Enhance and establish internal processes and ensure good internal information dissemination
· Work closely with key internal stakeholders to shape advocacy work and support broader organisational objectives
· Embed learnings and develop a fail fast, learn fast culture in the team
· Coach, support and lead direct reports enabling increased professional development, strategic decision making, proactive project management and robust political influencing
· Contribute to and help shape the work of the Core Management Group to ensure ongoing alignment for in year implementation of the strategic plan and create integrated future year plans which meet organisational goals
· Monitor and review KPIs to monitor and measure both team and cross organisational performance, using the results to guide teams and surface learnings
· Assess areas of risk and escalate where necessary and according to policy
· Develop and monitor annual team budgets
General
• Work collaboratively across the organisation, building good working relations and providing ad-hoc support to other teams and members of staff
• Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
• Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do.
• Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion
• Establish and ensure existing Ways of Working are adhered to across team
• Adhere to all Magic Breakfast policies and procedures and ensure that all activity is compliant with current legislation, GDPR, data protection and child safeguarding requirements
• Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
Essential
· Strategy development, demonstrating a deep understanding of how to craft, implement, and evolve strategies that align to operational outcomes for the Policy and Advocacy function as well as enabling our organisation strategy in our aim to end child morning for good.
· Stakeholder management and partnership building with extensive experience of engaging, influencing, and collaborating with diverse stakeholders, including senior political figures, policymakers, funders and sector leaders.
· Ability to confidently and flexibly deal with volatile political environment, anticipating potential developments and adapting to emerging situations to meet aims
· Highly experienced in developing and shaping policy positions, using insights, research and data sets to inform and guide decision-making
· Understanding and experience of the role of the broader external environment to shape policy asks and political influencing, including the implications of a policy ask in one sector on another.
· Experience of influencing key political events such as budgets, national elections and the legislative process.
· Significant experience of coaching, supporting and managing the development of a team, with the ability to make difficult decisions and challenge where needed to deliver the organisational strategy.
Desirable
· Experience of education, food insecurity, child poverty or childcare sectors
Skills and Abilities
• Effective leadership mentality with confidence to step away from the detail and delegate responsibility, enabling others to use judgements, make decisions, learn from failures and continuously improve.
• Analytical and evidence based decision making, with the ability to turn data and analysis into policy and advocacy related recommendations or outcomes for action.
• Effective planning, prioritisation and project management skills. Able to organise self and team to meet planned objectives and strategic direction with the ability to pivot and manage the unexpected.
• Strong, influential and impactful interpersonal and communication skills and to advocate for own specialism, department and Magic Breakfast's mission, effectively conveying the organisation's impact and needs to a wide range of audiences.
• Operational and financial acumen and analysis: understanding and practical application of knowledge as required around funding considerations, budget development and management, risk management, and ensuring systems in place for efficiency by setting and maintaining policy and procedural frameworks.
• An outward looking and forward thinking approach that drives a sense of curiosity, innovation and continuous improvement. Always thinking what can we learn from others, what new developments can be explored and what are the opportunities for the function to improve and grow with others too.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please find attached our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com
Shortlisting - w/c 5th May
Interview 1 - 15th and 16th May
Interview 2 - w/c 21st May
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
We’re looking for a self-directed and talented designer who is passionate about tech for good and how AI can support civil society organisations to achieve their missions.
- 4 days per week
- £52,000 salary FTE
- Remote location
- 1 year fixed term with possibility to extend
We are also recruiting for a Head of Technical AI Experiments, and we expect these roles to work closely together alongside our wider CAST team and partners.
Application deadline - Tuesday 6th May 12pm
About CAST
CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.
CAST is a ten-year old charity made up of incredibly dedicated designers, technologists, activists and entrepreneurs. Collectively we have deep experience and a great reputation across charity and civil society, design, digital and innovation.
The past decade has proven how vital digital is to charities, and with it, how important CAST’s work and mission is.
About the role
One of the core areas of CAST’s work is building the capacity of the social sector to respond to the rapid scale advances in AI. The evidence from the Charity Digital Skills Report; Joseph Rowntree's Grassroots and Nonprofits research and our own AI survey shows that charities are unlikely to benefit from - or respond to the challenges of - AI without intentional support and capacity building. To support charities’ (critical) adoption of AI we need to invest in supporting sector-experiments that create demonstrable impact (acting as showcases), working alongside the peer groups, charities and working groups to help move conversations into practical action.
To achieve that, we are looking to recruit a Head of Design for AI to focus on driving forward this work in a number of different ways:
- Blending expertise in AI technologies with human-centered design principles to foster innovation and inclusivity across the social sector;
- Providing direct support to organisations and specific product design advice;
- Designing a range of experiments and tools alongside the sector and CAST team;
- Supporting the design and development of specific programmes, training and interventions that will help shift the sector on AI
Whilst there is a lot of work underway and in the pipeline on AI this role will be expected to shape this work based on their deep experience and knowledge of AI and product design, and support the wider team at CAST to upskill in this area.
You can find more information about CAST on our website.
What you'll achieve
- Develop and execute a vision for the integration of AI into CAST’s design methodologies, ensuring alignment with the organisation’s mission and values.
- Alongside the Head of Technical AI Experiments, lead the design, development, and deployment of AI experiments, tools and resources tailored to the needs of the social sector;
- Working with the wider CAST team, contribute to the ongoing development of ethical design principles in AI applications, ensuring transparency, accessibility, and fairness in all outputs;
- Work closely with charities, community groups, funders, and tech partners to co-design AI solutions that address real-world challenges and drive meaningful outcomes;
- Support social sector organisations to develop the skills and resources needed to design and implement AI systems effectively, fostering confidence and innovation through both direct coaching and via networks;
- Stay ahead of developments in AI and design thinking, identifying opportunities to incorporate emerging trends and technologies into CAST’s initiatives;
- Support the wider CAST team in developing their knowledge and skills on AI and human-centred design, and how we can use AI to best effect within our own work;
Skills and capabilities required
- Demonstrated expertise in human-centered design, particularly in projects involving AI technologies or data-driven solutions;
- Proven leadership experience in design and innovation, preferably within the social sector;
- Deep understanding of AI principles, including machine learning, natural language processing, and their design implications;
- Strong commitment to ethical design, accessibility, and inclusivity;
- Excellent collaboration and facilitation skills, with the ability to bring together diverse stakeholders to achieve shared goals;
- High levels of autonomy with extraordinary organisation and communication skills.
- Able to thrive in a distributed team that changes and responds to the needs of the network and charity sector
- A strong commitment to the aims and objectives of CAST.
Benefits
- Working in a dynamic and creative team with an open and supportive culture
- Opportunity to make a positive social impact
- 30 days holiday a year (pro rata), plus bank holidays
- Flexible and remote working
- Family Friendly Benefits: we are committed to supporting staff in achieving a sensible work-life balance
- Group personal pension scheme
The client requests no contact from agencies or media sales.
We’re looking for a self-directed and talented technologist who is passionate about tech for good and how AI can support civil society organisations to achieve their missions.
- 4 days per week
- £52,000 salary FTE
- Remote location
- 1 year fixed term with possibility to extend
We are also recruiting for a Head of Design for AI, and we expect these roles to work closely together alongside our wider CAST team and partners.
Application deadline - Tuesday 6th May 12pm
About CAST
CAST helps people use digital for social good. We're on a mission to create a more responsive, resilient and digitally-enabled social sector by supporting nonprofits to embed digital and design across their services, strategy and governance and working with sector leaders, funders and government to make this happen.
CAST is a ten-year old charity made up of incredibly dedicated designers, technologists, activists and entrepreneurs. Collectively we have deep experience and a great reputation across charity and civil society, design, digital and innovation.
The past decade has proven how vital digital is to charities, and with it, how important CAST’s work and mission is.
About the role
One of the core areas of CAST’s work is building the capacity of the social sector to respond to the rapid scale advances in AI. The evidence from the Charity Digital Skills Report; Joseph Rowntree's Grassroots and Nonprofits research and our own AI survey shows that charities are unlikely to benefit from - or respond to the challenges of - AI without intentional support and capacity building. To support charities’ (critical) adoption of AI we need to invest in supporting sector-experiments that create demonstrable impact (acting as showcases), working alongside the peer groups, charities and working groups to help move conversations into practical action.
To achieve that, we are looking to recruit a Head of Technical AI Experiments to focus on driving forward this work in a number of different ways:
- Providing direct support to organisations and specific technical advice;
- Building a range of experiments and tools alongside the sector;
- Supporting the design and development of specific programmes, training and interventions that will help shift the sector on AI
Whilst there is a lot of work underway and in the pipeline on AI this role will be expected to shape this work based on their deep experience and knowledge of AI, and support the wider team at CAST to upskill in this area.
You can find more information about CAST on our website.
What you'll achieve
- Create simple to use AI products and prototypes that meet the needs of the charity sector and their communities; being transparent about how the tools work to build understanding and confidence
- Contribute to the development of an ongoing AI strategy that aligns with CAST's mission and supports the digital transformation of social sector organisations;
- Alongside the Head of Design for AI, lead the design, development, and deployment of AI experiments, tools and resources tailored to the needs of the social sector;
- Provide training, resources and expertise to social sector organisations to build their AI literacy and empower them to leverage AI technologies effectively through both direct coaching and via networks;
- Working with the wider CAST team, contribute to the ongoing development of ethical guidelines for AI use, ensuring compliance with legal standards and promoting responsible AI practices within the sector;
- Foster partnerships with technology experts, academic institutions, and other stakeholders to advance AI initiatives and share best practices for the sector;
- Stay abreast of emerging AI trends and technologies, assessing their potential impact on the social sector and identifying opportunities for innovation;
- Support the wider CAST team in developing their knowledge and skills on AI, and how we can use AI to best effect within our own work.
Skills and capabilities required
- Proven experience in a senior AI or technology leadership role, ideally with experience of the social sector;
- In-depth knowledge of AI technologies, including machine learning, natural language processing, and data analytics.
- Demonstrated ability to develop and execute strategic initiatives that drive technological adoption and innovation.
- Strong understanding of ethical considerations and regulatory requirements related to AI technology.
- High levels of autonomy with extraordinary organisation and communication skills.
- Able to thrive in a distributed team that changes and responds to the needs of the network and charity sector
- A strong commitment to the aims and objectives of CAST.
Benefits
- Working in a dynamic and creative team with an open and supportive culture
- Opportunity to make a positive social impact
- 30 days holiday a year pro rata, plus bank holidays
- Flexible and remote working
- Family Friendly Benefits: we are committed to supporting staff in achieving a sensible work-life balance
- Group personal pension scheme
The client requests no contact from agencies or media sales.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
The Head of Region provides strategic and operational leadership in the region, ensuring the effective and efficient operation of the regional team and the successful development and delivery of the regional business plan and projects. The role drives the achievement of key performance indicators and targets with a particular focus on church income and community engagement.
Key relationships
Internally, the Head of Region works closely with the Director of Operations and other Heads of Region to support consistent operational delivery, and management and development of regional staff. The role also interacts closely with all other CCT teams including Conservation, Fundraising & Communication, Initiatives & Partnerships, and Finance.
Externally, the Head of Region is CCT’s regional representative, brokering joint working and engagement with statutory and Church of England stakeholders, funders, politicians at all levels, volunteers, communities and donors.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Friday 9th May 2025
The interviews will take place in Northampton on Tuesday 20th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to the Head of Promotion and Comms, the Communications Assistant will manage effective and engaging communications for B2C audiences, including parents, schools and the general public. You will create the Bikeability Club and school newsletters, as well as additional communications when required.
Responsibilities
Bikeability External Communications
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Creating innovative, engaging and accessible content for the Bikeability and Bikeability Club website
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Create and co-ordinating content for the monthly Bikeability Club newsletters, regular school newsletter and any other B2C e-communications
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Creating innovative, engaging and accessible content
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Liaising with colleagues and general public to create stories, blog posts and case studies
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Supporting the wider team with B2C communications
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Using monitoring tools to provide insight and measurement of communication activities
General
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Assist with responding to enquiries from the hello@ Bikeability email
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Assisting with the organisation and administration of events (virtual and face to face) e.g. awards, conferences, forums, webinars and launches
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Recognise the need to be flexible when working for a small organisation and carry out other duties that may be required
General
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Provide editorial advice to maintain high-quality communications standards
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Commitment to personal continuing professional development
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Take on any other tasks as agreed with line manager
Person specification
The successful applicant will have:
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Degree or relevant work experience
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Experience of project management
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Experience of web development
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Excellent organisational and customer care skills
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Strong written and oral communication skills
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Ability to use Microsoft 365 packages including Excel, Word, PowerPoint, Outlook.
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Ability to work effectively as part of a team and independently
Skills
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Exceptional writing and editing skills with the ability to create accessible content
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Strong organisational skills
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An understanding of external communication channels and strategies
About The Bikeability Trust
The Bikeability Trust’s purpose is to ensure that all cycle training is delivered to a gold standard, inspiring everyone to cycle with competence and confidence.
We are:
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Expert: The Trust has successfully administered the Bikeability programme on behalf of government since 2018, delivering high-quality delivery guides and instructor training, and our workforce has thousands of years combined experience teaching people to cycle.
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Inspiring: Every rider completes our training feeling able, confident and motivated to cycle safely on the roads for short journeys. Transforming the traditional image of cycling to an everyday, everyone activity.
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Quality focussed: Our instructors deliver high-quality, consistent and standardised cycle training. We aim to ensure that every rider achieves the same outcomes to the same standard, taking into account their individual capabilities, including special educational needs and disabilities (SEND).
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Inclusive: We take action to reduce barriers to participation, support underrepresented groups and ensure that anyone who wishes to access Bikeability cycle training is able to do so, and cycling is seen as an activity for all.
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Efficient: Our delivery programme offers value for money and is delivered in an economic, proportional and efficient way.
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Influential: We share our evidence of the impact of cycle training across a variety of sectors (transport, education, environment, health, leisure, etc) and work collaboratively with stakeholders, partners and commercial organisations to achieve our vision and influence behaviour change.
The package
The Bikeability Trust offers the successful candidates a competitive salary and:
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Bikeability cycle training
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Generous contributory pension scheme
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38 days annual leave for full time members of staff (including public holidays)
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Employee Assistance Programme
We value staff and a range of experience at the Bikeability Trust, so the person specification is a guide to the skills. We encourage diverse applicants and transferable skills.
Equipping more than five million children with the skills and confidence to cycle on today’s roads

The client requests no contact from agencies or media sales.
Communications Specialist
We are looking for an enthusiastic Communications Specialist ready to work in a fast-paced and exciting work environment who can easily grasp and communicate impact to different audiences.
This is a remote working role.
Position: Communications Specialist
Location: Remote
Salary: £32 - £35k per annum
Hours: Full Time
Contract: 2 years fixed term with likelihood of becoming permanent
Closing Date: Monday 28 April 2025, 9am UTC
The Role
As Communications Specialist, you will draft compelling content for different audiences and support the Head of Communications and Membership and the Communications Lead to implement the communications and social media strategy.
Key areas of responsibility include:
· Coordination across the team and external stakeholders
· Content generation
· Drive efficiency and continuous improvement
· Use relationships for change
· Visual identity
The role is currently fixed term with likelihood of becoming a permanent role.
About You
You will be an excellent coordinator to help drive efficiency, input from across the team, and external stakeholders, helping to meet time-bound communications. You will be an exceptional writer across different platforms and a strategic thinker. You will love the opportunities that come with working in an entrepreneurial environment and across a friendly and busy team.
You will have experience of:
· Working in a communications role or another relevant field.
· Excellent project management, coordination and organisational skills.
· Creating compelling communications, particularly for digital (website, newsletter and social media).
· Communicating well with external suppliers and partners, including funders.
· Designing and implementing communications plans which have delivered impact, which map relevant audiences and develop messages that resonate with them.
· Project managing high-profile moments for organisations (for events, research or campaigns).
About the Organisation
Join a leading global membership organisation that brings together over 200 consumer organisations in more than 100 countries to empower and champion the rights of consumers.
Working with Members and partners from government, business and civil society across national borders, the organisation addresses systemic global issues that impact people in the marketplace – safeguarding rights amidst rapid digitalisation, driving consumer empowerment in the shift towards sustainable living, delivering a fair and safe financial system and more. Working here provides the opportunity to build solutions and partnerships to address the foremost marketplace issues and opportunities at global scale.
Employee Benefits
Employee salary and benefits are offered in line with the statutory requirements in effect for the regional location that the applicant resides in. This includes co-working spaces (up to 2 days at Regus offices) and an allowance for the pension scheme if the individual is hired through Globalization Partners, an international recruitment partner. Holiday entitlement will be specific to each location and will be dependent on the public holidays available in the location.
The role is with an equal opportunities employer with a policy to ensure that no job applicant or employee should receive less favourable treatment on any grounds not relevant to good employment practice.
Other roles you may have experience of could include Digital Communication Officer, Communications Officer, Marketing Specialist/Officer, Digital Communication Specialists, Marketing and Communications Specialist.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job offer – Communications Manager (Digital and Social Media)
Location: Home-based/Remote. Must be based in the UK, Germany or Spain
Travel required: 25 days / year (approx.)
Deadline for applications: 9 May 2025
Applications without cover letter and writing sample will be automatically rejected.
Myeloma Patients Europe (MPE) is offering an exciting position as Communications Manager (Digital and Social Media) in a dynamic European non-profit patient advocacy organisation. This role will help deliver the MPE communications strategy, providing both strategic and operational support across the organisation, and ensuring that MPE is increasing our reach and impact to improve the lives and experiences of myeloma patients.
As Communications Manager (Digital and Social Media), you will work with the Head of Communications and other key staff across to the organisation to:
- Implement MPE communications strategy, monitor and improve MPE reach, and increase impact with key stakeholders
- Develop and disseminate strong and relevant messaging for key stakeholders
- Monitor and evaluate our performance and reach across digital and social communications channels
This will include working on the following core activities and tasks:
Digital communications (40%)
- Writing, editing and updating content for the MPE website (i.e. using WordPress, Elementor and other content management systems)
- Developing written and graphic content for MPE programme specific websites (such as MPE Navigator and Myeloma Access Atlas)
- Collaborating with relevant MPE staff on digital content development and publication
- Designing educational and promotional materials including leaflets, reports, patient materials, campaign materials and social media adverts/cards/images
- Supporting the Head of Communications with the development and management of monthly E-newsletter content, webinars and other relevant communications activities
- Developing multi-media communications campaigns
Social media (40%)
- Leading MPE social media and content planning, maintaining and developing our content so that it engages our audiences, supports our messaging and strategic goals
- Managing MPE social media sites – LinkedIn, Facebook, etc, monitoring and advising on ways to increase reach
- Developing an annual content calendar reflecting significant internal and external events
Video filming and editing (15%)
- Supporting development of interview content with stakeholders (such as doctors, patients and other stakeholders)
- Video filming at various events, including medical congresses and the MPE Annual Masterclass
- Video editing and dissemination
Other (5%)
- Staff meetings, annual events, providing communications support to MPE team and other ad hoc communications tasks as required.
About you:
Essential
- Minimum of four years of relevant professional experience in communications role or equivalent
- Demonstrable experience of writing and developing communications content , social media posts, news stories and articles (this will be tested at interview)
- Experience of stakeholder engagement and increasing reach of an organisation via communications channels
- Ability to explain and communicate complex topics to diverse and lay audiences
- Basic digital design skills
- Excellence in writing, proofreading and editing in English. The ideal candidate will be a native English speaker
- Editorial and storytelling skills
- Strong knowledge of social media channels and ability to use analytics tools
- Experience using WordPress and/or other content management systems
- Self-motivating, flexible approach and ability to work with an international team in a virtual setting
Desirable
- Relevant degree in communications, English or comparable
- Design expertise and ability to use Adobe software (InDesign, Illustrator, Photoshop and Premiere) as well as other platforms such as Canva or PowToon
- Experience of video filming and edition
- Experience in patient advocacy or non-profit healthcare organisation
We offer:
- A permanent position with flexible hours in a remote setting
- An exciting position in a European non-profit organisation in the emerging fields of patient-centred healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
- An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is an umbrella organisation of myeloma and AL amyloidosis patient groups across Europe. MPE currently has 52 members based in 33 countries. The mission of the organisation is to drive advocacy by empowering the myeloma community through research, education and collaboration. We achieve this through a team of dedicated staff, volunteers, members who work to accomplish our strategic goals:
- Drive improvements in access to timely diagnosis, optimal treatment and care
- Lead the development of robust patient research to improve experiences, outcomes and access for myeloma patients and their families
- Strengthen and empower MPE members to best support patients and enhance the impact of advocacy
- Amplify the influence and impact of MPE and its initiatives.
Learn more about our programmes: ww w. mpeurope. org
If you wish to apply, please send your CV, cover letter as well as a short writing sample to recruitment @ mpeurope. org.
The cover letter should ideally be no longer than 1 page
The writing shample should be e.g., a press release, article, newsletter or samples of social media content/posts.
Applications without the cover letter and writing sample will be automatically rejected.
The deadline for applications is 9 May 2025 and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
If you have any questions, please also do not hesitate to contact us at recruitment @ mpeurope. org
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.
The Head of High Value Fundraising is responsible for delivering and significantly growing income from Corporate Partnerships, Philanthropy and Trusts and Grants. Leading a team of committed fundraisers, you will develop a robust strategy that delivers mutually beneficial partnerships, outstanding supporter relationships and long-term sustainable income.
MAIN RESPONSIBILITIES
Specific Duties
Leadership
- To lead and inspire the high value team fostering a collaborative and high culture that delivers against income and objectives
- Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
- Undertake quarterly reviews for all direct reports
High Value Fundraising
- Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts)
- Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream
- Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners
- Write and design a compelling case for support that is tailored to our High Value audiences
- Build a portfolio of corporate partners, including securing high-value, multi-year partnerships. You will work with the team to grow this income stream from prospecting, approaches, applications, pitches, stewardship and providing excellent account management
- Lead on planning and delivering successful high value cultivation events
- Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders
Strategy, Planning and reporting
- To create and implement a strategy including corporate partnerships, trusts & foundations and major donors
- Lead on developing and delivering effective stewardship journeys and cultivation plans
- Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
- Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
- Undertake research and make use of tools to identify potential High Value partners.
Collaboration
- Work closely with the Director of Income Generation, Head of Mass Participation Fundraising, SLT and other teams to maximise high value fundraising opportunities
- Work with the Marketing team to deliver urgent and compelling high value messages tailed for the different audiences
- Work with the Trustees to build networks and increase the reach of Winston’s Wish
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
PERSON SPECIFICATION
Essential
- A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses
- Track record of converting cold prospects to planned gifts of 6-7 figures
- Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
- Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment.
- Experience in effectively developing, managing and reporting complex income and expenditure budgets
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
- Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
- Excellent relationship-building and stakeholder management skills
- Strong networking skills with the ability to engage with diverse stakeholders
- A proactive and results-driven mindset.
Desirable
- Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
- Experience of salesforce or other similar CRM system
- Evidence of continued professional development
Recruitment Timetable
- Application deadline: Monday 28th April 2025
- Interviews: w/c 5th May 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
We’re Hiring: Director of Fundraising, Marketing & Communications
UK (Remote) | Full-time | £60,000
Apply by: Monday 28th April 2025
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. With bold plans to double our income by 2027, we're investing in innovation, building strategic partnerships, and growing our national voice—and we’re looking for a dynamic Director of Fundraising, Marketing & Communications to lead the way.
In this pivotal executive leadership role, you’ll:
✨ Drive our income growth through diverse and sustainable fundraising strategies
✨ Lead high-impact campaigns that inspire and engage a growing supporter base
✨ Elevate Cerebra’s brand to amplify our reach, influence and voice nationally
✨ Foster a high-performing, collaborative and innovative team
✨ Develop ethical commercial partnerships that create long-term impact
✨ Be a champion for families of children with neurological conditions
You bring:
✅ A strong track record in senior fundraising and income generation
✅ Experience developing partnerships and leading marketing/communications strategy
✅ Outstanding stakeholder engagement and programme management skills
✅ A passion for ethical, inclusive leadership and social impact
We offer a competitive salary and excellent benefits, including 29 days holiday (plus bank holidays), pension match up to 6%, £300 home-working allowance, and the opportunity to work for a cause that truly matters.
To apply, send your CV and a short letter (max 800 words) outlining why you’re a great fit.
Interviews:
- Online (Teams): Tuesday 13th May
- In-person (Bristol): Tuesday 20th May
Join us in creating a better world for children with neurological conditions. Let’s do something extraordinary—together.
We are an equal opportunities employer. If there is anything you need to support you to take part in an interview please let us know.
In line with our commitment to safeguarding, a full DBS check will be required of the successful candidate.
The client requests no contact from agencies or media sales.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.
Respect supports frontline organisations across the UK, so that together we can end domestic abuse. Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice; we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen.
Respect has seen rapid growth over the last few years, and we now have 60+ staff running a range of projects and core activities and have ambitious plans for further growth and influence.
Our vision
We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.
Our mission
We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse. With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards. We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem. We will not stop, until domestic abuse stops.
Our Focus
Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, will remain our key priority. Our work with male victims will continue as an important, distinct, project.
Our Values
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Pioneering - We explore innovative ideas and develop new approaches with curiosity and rigour.
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Collaborative - We work in partnership with our members, partners and allies to bring about individual, societal and systems change.
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Accountable- We listen to survivors and centre their needs in our work. We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours.
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Respectful - We live up to our name. We are committed to equity, diversity and inclusion in all that we do. We are honest, compassionate and boldly challenge injustice.
Make a Change
Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.
Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators. The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.
Purpose of the role:
The Senior Communications and Policy Officer will work with the Make a Change team at Respect to advance the development of communication and policy activities for the Make a Change model in project sites and nationally to encourage uptake in new areas. They will also work with Respect’s Communications and Influence leads to ensure alignment with the organisation's broader messaging and advocacy efforts, maximising the impact of Make a Change initiatives. The postholder will lead on developing and implementing communication strategies and plans in partnership with our delivery partners across the sites.
We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups:
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Black and minoritised people
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Disabled people
We always welcome and support applications from those who have personal experience of domestic abuse.
Please follow the link to find out more.
The client requests no contact from agencies or media sales.
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our Mass Participation strategy.
The Head of Mass Participation Fundraising is responsible for overseeing our mass fundraising team. Leading the Events, Community and Individual Giving teams to maximise income and to introduce and lead on a new and exciting mass participation programme. Developing outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.
MAIN RESPONSIBILITIES
Specific Duties
Leadership
- To lead and inspire the Mass Participation team fostering a collaborative and high performing culture that delivers against income and objectives
- Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
- Undertake quarterly reviews for all direct reports
Mass Participation Fundraising
- Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
- Use innovation and donor and market research to help define and shape Winston Wish’s Mass fundraising offer
- Lead the development of a robust lottery programme
- Work collaboratively with the Director of Income Generation to develop an approach to Gifts in Wills and legacy marketing
- Maximise income, by overseeing the development of key income sources, including community, challenge events, in memoriam and regular giving programmes
- Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
- Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
- Lead on the development and execution of acquisition strategies to meet agreed targets
- Lead on the development and execution of retention, conversion and upgrade strategies to ensure donor LTV and sustainable income
Strategy, Planning and reporting
- Develop and execute bold strategies to grow the charity’s mass participation portfolio, optimising supporter journey and maximising income generation
- Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
- Oversee the development of supporter journeys and stewardship of all mass audiences and key community relationships to maximise retention and ensure long-term income growth
Collaboration
- In collaboration with the Marketing Communications team, oversee the development of compelling integrated fundraising acquisition and engagement plans
- Liaise with trustees’ internal stakeholders to develop Mass fundraising activity, and contribute to reporting for trustees and SLT as required
- Manage key agency relationships to deliver successful fundraising
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
PERSON SPECIFICATION
Essential
- A proven track record in mass participation or public fundraising roles leading on the development of new, successful programmes
- Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
- Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
- Experience in effectively developing, managing and reporting complex income and expenditure budgets
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
- Excellent relationship-building and stakeholder management skills
- Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of decisions
- Experience of engaging supporters, volunteers and the public
- Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
- A proven track record of using data and insight to make effective decisions
- Experience of identifying and delivering innovative approaches
- Significant knowledge of the fundraising events and mass participation sector and understanding of the needs of participants
- A proactive and results-driven mindset.
Desirable
- Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
- Experience of salesforce or other similar CRM systems
- Evidence of continued professional development
Recruitment Timetable
- Application deadline: Monday 28th April 2025
- Interviews: w/c 5th May 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.
This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.
As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.
This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.
We’re looking for someone who:
- Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
- Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
- Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
- Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
- Embodies our values and behaviours
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Head of Operations, you’ll receive:
- A competitive salary of £59,753 per year
- A company car
- A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
- 25 days’ paid holiday per year, plus bank holidays
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please review the job description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary: Starting from £64,866.26 - £71,352.88 dependant on experience
What is the Head of Product?
The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.
The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.
The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.
What can we offer you?
- Expenses incurred while traveling outside your base location will be reimbursed.
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
What you’ll be doing:
The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.
Responsibilities include:
- Define and communicate a product vision that aligns with strategic healthcare objectives.
- Lead the development, launch, and continuous improvement of digital solutions.
- Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
- Partner with internal and external teams to ensure alignment and adoption of digital products.
- Develop, motivate, and mentor a cross-functional team of product owners.
- Lead user research and leverage health industry trends and emerging technologies.
- Use data analytics to monitor performance and derive actionable insights.
- Provide clear reporting on product progress and outcomes to key stakeholders.
- Work with stakeholders to understand strategies and lead the development of digital roadmaps.
- Stay updated with health industry and technology innovations.
- Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
- Support demand management and technical project management to ensure successful delivery of digital products and enhancements.
What we’re looking for:
- Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
- Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
- Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
- User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
- Proven leadership of cross-functional teams, with hands-on capability when needed.
- Experienced line manager with a focus on coaching, performance management, and team development.
- Strategic and analytical thinker with a passion for innovation and problem solving.
- Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
- Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
- Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
- Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
- Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
- Willingness to work flexibly, including occasional weekends and national travel.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.
Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2025, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative – we call this our transformative journey. The Head of Finance needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The Role
Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in leading the finance function. The Head of Finance reports to the Director of Finance and Operations (DFO) and is responsible for the ensuring the smooth day to day operations of the finance function, including maintaining and ensuring accuracy of organisation's financial records, supporting all financial strategies and financial operations. They are responsible for all accounting, financial reporting and budgeting functions of the organisation, and with guidance ensures the organisation adheres to relevant regulatory and accounting principles. They work closely with the DFO to manage information exchange, integration and collaboration with our US sister organisation. Playing a vital role in the finance function they ensure accurate financial data capture and high-quality financial reporting while driving automation and efficiency across financial processes. They will work closely and collaboratively with budget holders, particularly in programs and philanthropic partnerships teams, providing them with meaningful financial insight and advice.
They will also play a key role in understanding and managing program/project funding (both restricted and unrestricted) and collaborate with the Programme Funding Manager ensuring effective tracking of restricted and unrestricted income and expenditure within GGF.
The ability to leverage Microsoft Excel, QuickBooks and other financial tools (policies, processes and software) will be crucial in optimising our financial systems and improving processes.
The candidate profile.
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, social justice, feminist, gender, human rights organisation, and/or grant-making organisation. The ideal candidate will be a highly skilled and experienced finance professional with a relevant accounting qualification (ACA, ACCA, CIMA, or AAT) experience in the charity or non-profit sector. They will value transparency and accountability, demonstrating strong critical thinking and, strategic risk management. They will have a deep understanding of UK GAAP accounting principles and a strong background in financial management, including budgeting, financial controls, grant processing, and audit preparation. Proficiency in financial systems, particularly QuickBooks Advanced or similar accounting software, as well as advanced Excel skills, is essential. The candidate will be highly organised, detail-oriented, and capable of prioritising workloads in a fast-paced and evolving environment. With a proven ability to oversee financial processes, implement automation strategies, and manage treasury functions, they will also be confident in providing financial insights and risk assessments to senior leadership. Experience working in an international organisation and knowledge of exchange rate risk management would be advantageous. They also thrive in a virtual environment, motivated to take on challenges and collaboratively find innovative and creative solutions. Multiple language skills would be ideal, while English fluency is a must.
Personal characteristics
The successful candidate will be a transparent, effective and adaptive leader with a commitment to lifelong learning and a drive to mentor, coach, and share leadership, capable of mentoring and supporting finance team members while ensuring strong financial governance across the organisation. They will have skills to give, receive and work with feedback constructively, with the intellectual and emotional resilience necessary to take up critical responsibilities. They are self-reflective and passionate about multi-directional accountability. Relevant lived experiences related to GGF’s work and community would be a distinct advantage.
The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role.
We thank all those who apply, but only shortlisted candidates will be contacted.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.