Head of business support jobs in greater london
The role of the Young Carers Programme Manager is to lead on the delivery of our employability and aspirations programming for young adult carers, to support positive transitions from education into employment. The role works in partnership with our network of local carer organisation, employers and wider sector stakeholders, to deliver an engaging and diverse programme of opportunities for young adult careers to meet with employers, experience work environments, and broaden opportunities to access careers of choice.
Our ideal candidate:
- We are looking for someone with strong organisational skills and the ability to manage competing priorities, regardless of the industry you've worked in.
- Skills such as project coordination, gained through professional roles, volunteering, or other responsibilities, will be highly valued.
- Excellent presentation skills and ability to speak engagingly in public to a range of audiences will be key.
- Knowledge and understanding of young carers issues would be beneficial, whether gained in a personal or professional capacity, such as policy and legislation affecting young carers, children, and young people generally.
- Familiarity of monitoring and evaluation processes.
- Competency in digital tools and social media which can be used to engage, promote activities and events for young people.
- Experience of delivering employability and/or skills development programmes would be beneficial.
- Demonstrated experience working with volunteers and coordinating volunteering programmes.
If this sounds like you, download the recruitment pack below to find out more about the role.
The client requests no contact from agencies or media sales.
Samaritans’ award-winning Media and Communications teams work with the media and stakeholders to responsibly raise awareness of suicide prevention and reach those who are struggling to cope.
In this exciting role and working with our award-winning rail programme, the Media and Communications Manager will take the lead in developing, delivering and managing Samaritans’ communications and media activity relating to rail suicide prevention in order to raise awareness, engage supporters & stakeholders and positively influence the wider media’s reporting of suicides.
• £40,000-£42,000 per annum
• 12 month fixed term contract
• Full time (35 hours per week) with flexible working
• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.
The Role
This post will operate at a national level alongside similar posts in the rail industry. It will seek to develop ties with all train operator and Network Rail communications team and will play a key role in delivering Samaritans messages at a national level.
This position will work across both the Network Rail Partnership team and the External Affairs team in order to provide dedicated focus, resource and specialist expertise – providing a conduit for these skills and colleagues in the rail sector.
Skills and experience you’ll need
In this role, you’ll need experience of working in a press office, PR agency, or similar role within a wider communications team or media outlet, having developed excellent communication and written skills, along with a good working knowledge of UK media landscape, a strong news sense and experience selling-in.
Working with stakeholders across the rail industry, you’ll have experience of influencing, negotiating and, ideally, partnership working. Warm, personable and friendly, you’ll have strong interpersonal skills and be able to build and maintain relationships with many different groups of people.
Highly organised and able to work under pressure to meet deadlines, you’ll be a self-starter with experience of successful project management. You’ll need compassion and resilience to work with exposure to incidents and stories that may be upsetting.
Why join Samaritans
Samaritans is one of the UK and Ireland’s best known and respected charities - our vision is that fewer people die by suicide. As the impact of the pandemic continues to be felt across our society, Samaritans is needed more than ever. If you want to make a real difference to people’s lives – this is the role for you.
Working at Samaritans
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers website.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, please upload your CV and a cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on 6 May, with first stage video interviews soon after.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
Apply today and make a real difference to people’s lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Engagement Coordinator
Job Description
Job Title: Partnerships Engagement Coordinator (Inspiring the Future)
Reports to: Partnerships Manager
Location: Quantum House, 22 – 24 Red Lion Court, Fleet Street, EC4A 3AB. The role is open to hybrid working but the candidate would be expected to be in the office one day per week
Purpose: This is a fantastic opportunity to take on a newly created post in the role of Partnerships Engagement Coordinator for Education and Employers on the internationally recognised Inspiring the Future programme. The Charity aims to ensure that all young people have the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential.
This key post is part of the Partnerships Team with responsibility for supporting the team to deliver various showcase virtual and face-to-face events and activities involving a diverse range of volunteers from the world of work. The role is rewarding and varied and will include supporting delivery of funded partnerships and general administrative support.
Remuneration: £24-25k per annum
Additional Terms: 30 days paid holiday, exclusive of Statutory Holiday plus competitive pension scheme and a volunteering allowance of up to 5 days – pro rata in accordance with the length of contract. Additional family friendly benefits including enhancements to Statutory Payments.
Appointment Terms: Permanent and full time
Job Purpose:
Reporting to the Partnerships Manager and working closely with colleagues in the Partnerships Team, the Partnerships Engagement Coordinator is responsible for working closely with volunteers and school staff to support successful delivery of interactive activities aimed at schools and young people under key funded projects for the charity’s Inspiring the Future and Primary Futures programmes. These programmes leverage technology to raise the aspirations and broaden the horizons of children and young people by connecting them to a huge range of volunteers from the world of work via career related learning activities.
The Partnerships team are responsible for relationship management of the key corporate and charity partners for the charity’s Inspiring the Future and Primary Futures programmes. Partners cover a range of sectors and employment areas and our employer partnerships provide partners employees with the opportunity to engage with schools, and reach many children and young people across the UK, both virtually and in-person.
This role will be split between supporting organisation of activities related to our corporate partners and delivering activities to schools across parts of the country. There is opportunity to interface directly with children and young people from both secondary and primary schools. through facilitating virtual and in person interactive activities with volunteers.
Education and Employers is a small charity working at a rapid pace to bring about change. This is a dynamic role for someone looking to gain a breadth of experience in the charity sector and keen to learn about the education sector and career-related learning, social mobility and volunteer engagement. We are looking for someone passionate about motivating and inspiring children who relishes working with a range of stakeholders to create impactful activities.
The Engagement Coordinator will work closely with the Partnerships Manager, Partnership Events Lead and wider Inspiring the Future team. This role will work on partnerships including but are not limited to the Department for Transport’s Inspiring Aviation Campaign, Maritime UK Ambassadors, and events associated with employer partnerships such as Bank of America, Tritax Big Box, Queen Elizabeth Scholarship Trust and others.
Exact brief to be finalised with the successful candidate but the role will be expected to:
- Providing administrative support across the team, including record-keeping, responding to incoming enquiries, data entry, meeting minute-taking, scheduling, event coordination, etc
- Monitoring new event registrations from schools and sending welcome emails, keeping this up to date with the latest opportunities and messaging for schools
- Supporting the engagement of employers and volunteers in special activities within funded projects.
- Tracking and reporting back to Partnership Manager and Events Lead on delivery against agreed targets
- Using Salesforce CRM to support with data management, assisting with maintaining up to date records and supporting data cleansing as needed
- Recruiting and engaging schools according to the geographic or sector focus of a funded partnership
- Setting up virtual and face-to-face activities including school liaison, securing volunteers, organising events via the Inspiring the Future system and hosting on tech platforms (Zoom, MS Teams etc)
- Facilitating interactive virtual and face to face activities to connect pupils with volunteers through themed sessions, Q&A or job guessing-game format.
- Supporting and co-hosting teacher training sessions, staff meetings and info webinars to promote Inspiring the Future and encourage engagement and independent usage of the platform.
- Supporting the development of educational resources that provide insight into the world of work and different sectors
- Support the collection of feedback and data after each event to measure impact
- Managing the enquiries inbox and/or switchboard phone number, responding to enquiries from schools and volunteers about the charity’s work and programmes and how to sign up
- Other ad hoc tasks to support the team as needed, such as administration of school competitions, etc
We are looking for an agile worker, capable of absorbing key information quickly, as well as handle a voluminous workload. The successful candidate will be passionate about supporting young people to realise their potential and understand the power of volunteering. Education and Employers is a small charity working at a rapid pace to bring about change and the ideal candidate will be a self-starter with strong communication skills, able to absorb key information quickly and work well with a small team in a dynamic working environment.
Person specification:
Skills/ Knowledge/ Expertise
Essential
- Minimum one year’s experience in a customer service, school engagement or school-based role
- Experience in successful relationship management – ability to engage confidently and sensitively with schools/colleges and at a range of levels of seniority up to and including headteacher level
- Outstanding customer service and telephone manner, including handling large volumes of email enquiries and dealing with difficult situations politely and assertively
- Strong organisational and administrative skills including close attention to detail and effective time management
- Persuasive and confident communicator who is influential, and effective in presenting a concept both in person and on the phone.
- Good level of education, demonstrating capability in producing written content to a high standard.
- Demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.
- Good working knowledge and practical application of Microsoft Office tools
Desirable
- Passion for supporting young people in realising their potential through harnessing skilled volunteers to engage in education
- Experience in virtual facilitation with children and young people
- Experience of project management and delivery
- Experience of client relationships management (CRM) databases, in particular Salesforce
- Experience of marketing to schools
- Experience of working in a small team
- Experience of working with volunteers
- Understanding of safeguarding, risk management and data protection
- Comfort and confidence in working with data to inform actions
Personal Attributes
- Uphold our charity’s values - Inspiring, Inclusive, Innovative, Impactful, Integrity
- Flexible – responsive to changing operational context and new opportunities
- Team Player: working collaboratively and flexibly to achieve outcomes and is keen to add value to the organisation’s culture and ethos
- Able to undertake some occasional work in the evenings and at weekends
- Able to travel in the UK if required
Application process
The Education and Employers charity values having a diverse workforce. We are committed to equality of opportunity and welcome applications from individuals from all backgrounds. We offer a range of inclusive employment and family friendly policies as well as flexible working arrangements in order to support staff from different backgrounds.
The closing date for applications is 9am on Tuesday 29th April and interviews will take place in the week of the 5th May. The organisation reserves the right to conduct interviews and appoint prior to the closing date dependent on the calibre of applications received.
Please send a covering letter setting out your interest in and suitability for the role and a CV.
Please note we will only consider applications with both a CV and covering letter and applications will only be accepted from those with the right to work in the UK with a valid passport/visa.
The Charity is fully committed to safeguarding those in our care. We plan our recruitment processes to ensure effective timelines for any required vetting processes such as enhanced DBS, qualification, reference and identity checks. The Charity also ensures that each staff member is appropriately trained for their duties with a comprehensive induction process on commencement.
About the Education and Employers charity
Education and Employers is an independent UK based charity launched in 2009 with the vision of “providing children and young people with the inspiration, motivation, knowledge, skills and opportunities they need to help them achieve their potential”. It aims to achieve this by working with schools, employers, the national bodies that represent them and a wide range of other partners including the government and third sector organisations. The charity also works with partners internationally – more details here.
The charity runs Inspiring the Future, a free service which uses innovative match-making technology to connect volunteers with state schools and colleges, quickly, simply and at scale. Schools can very easily search a massive database of willing volunteers, filter against a wide range of criteria – e.g. subject, sector, career route and send them a message. It enables young people, wherever they live, whichever school they attend, the opportunity to meet people from a wide range of backgrounds doing jobs from across the whole world of work.
Nearly 85,000 people have already volunteered in the UK - people from all levels: apprentices to CEOs and all sectors: apps designers to zoologists and over 85% of English secondary schools have registered. People can volunteer from an hour a year in a local primary or secondary school to chat informally about their job and career route, take part in career speed networking session, give careers insights, provide mock interviews or feedback on CVs through to serving as a governor or trustee. There is also the opportunity to link up with schools for workplace visits, job shadowing and mentoring.
Inspiring the Future operates on a technology platform kindly developed in partnership with Deloitte, Salesforce and Ordnance Survey. It allows the charity to run national campaigns others focused on specific geographic areas or economic sectors such as engineering, science, health and arts and culture. The campaigns have secured high profile support across government, business and teacher associations and ongoing corporate partnerships including our lead corporate partner Bank of America.
In partnership with the National Association of Head Teachers the charity has developed a version for primary schools called Primary Futures and over 6,500 primaries have already signed up. To see a short clip on how it works please click here. All campaigns run through Inspiring the Future share a common objective: to broaden young people’s horizons, raise their aspirations and show them the range of opportunities and careers routes e.g. apprenticeships and university open to them. Over 3.5 million interactions between young people and volunteers from the world of work have already taken place.
The charity runs Inspiring Governance the free governor recruitment and support service. This Department for Education funded service aims to get highly skilled volunteers to serve as governors in some of the most disadvantaged schools in England and in so doing help raise educational achievement.
Since the Charity’s launch it has sought to understand what difference employer engagement in education makes to young people and the economy. It works with academics and researchers from around the world and its own research is regularly cited by government and international organisations like the OECD. The research, which has informed and influenced a range of government policies, shows that employer engagement helps improve social mobility, reduces the likelihood of young people becoming NEET (not in education, employment of training), increases the amount they earn in adult life, helps them make better informed career choices and leads to improvements in educational attainment.
Ensure that every young person in our country has the opportunity to meet a diverse range of volunteers to hear about jobs and the world of work.



The client requests no contact from agencies or media sales.
The Governance and Risk Officer (GRO) will provide support to the Head of Governance & Risk by providing administrative and organisational support in all areas of governance and risk by implementing and maintaining risk assurance activities, including the corporate risk registers, policy management, contract review and internal audit delivery.
The GRO will aid in the creation of an assurance function to manage governance, risk and adherence to policies and procedures, and will also support with the administration of the charity’s committees, both at executive and trustee level.
- Involved in ensuring the charity is keeping to the highest standards of corporate governance, and identifying, implementing and tracking changes to procedures to help drive improvements.
- Working with colleagues across all levels and areas of the organisation to promote awareness of good governance and assurance practices.
- Providing administrative support to the Head of Governance & Risk and maintain effective working relationships with stakeholders both internal and external.
- Responsible for creating and maintaining various risk assurance logs and registers and engaging with key stakeholders to drive improvements against those logs.
- Undertaking various administrative tasks and assisting the Head of Governance & Risk to maintain a robust forward plan for the risk and assurance function and various trustee sub-committees.
We are looking for.
- You’ll demonstrate strong administration skills, self-motivated and exceptional attention to detail.
- You’ll have outstanding communication (clear and concise in both written and spoken communication) and interpersonal skills to engage with colleagues at all levels.
- You’re enthusiastic about personal learning and growth – willing to undertake training and an ability to learn quickly.
- You’ll demonstrate excellent administration, planning and organisational skills with the ability to prioritise workloads and meet deadlines.
- You’ll be computer literate and competent in MS Office applications, particularly Excel.
- You’ll have ability to review, analyse and interpret data and act upon the findings.
Why the DofE Award?
- The opportunity to work for a successful and dynamic charity that has the development of young people at its heart.
- Access to a generous benefit, including volunteering leave, generous pension scheme and a healthcare cash plan and employee assistance programme.
- The opportunity to collaborate and engage on national projects with colleagues across the whole charity.
- The ability to work flexibly to meet yours and our business needs.
How to apply
If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
Applications will close on Monday 5th May – Midnight
1st Interviews will take place: WC 12th May (to be held virtually via Teams)
2nd Interview will take place: WC 19th May (to be held virtually via Teams)
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnership Executive
Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!
As part of Midland Air Ambulance Charity’s (MAAC) corporate team, the Corporate Partnership Executive is responsible for taking a proactive approach to raising the profile of the charity and deepening relationships with businesses in the communities we serve.
You will provide support to the Senior Partnership Executive and the wider team helping to implement the corporate fundraising strategy via in person and online engagement methods, leading on activity within Staffordshire.
Your focus will be to ensure income growth from corporate sources and activity comprising of new business development, account management and affinity partnerships. As a longstanding charity, we have established networks in place, however alongside this the post holder will need to innovate and develop new ways of working in line with the ever-changing external environment (i.e., global/national trends, corporate best practise such as CSR and ESG) as well as in response to opportunities and challenges happening in the south of our region.
#Corporate_Partnership_Executive #Corporate_Partnerships #Staffordshire #Partnerships #Corporate_Fundraising #Fundraising
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the role
As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.
You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.
You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.
You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.
Your team will deliver the following programmes:
- Kinship Connected – in-person one-to-one support and support groups in the community
- Kinship Reach – remote one-to-one support and virtual support groups
- Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)
You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.
As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure. This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.
Key responsibilities include:
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Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.
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Meet performance targets as directed.
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Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so
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Develop quality assurance frameworks with other service managers and directors.
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Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.
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Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.
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Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.
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Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.
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Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.
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Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.
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Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.
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Act as a deputy safeguarding lead at Kinship
Essential requirements include:
- Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
- Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
- Experience of leading and managing continuous improvement in changing contexts.
- Experience of governance and managing risk on high profile service delivery.
- Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
- High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
- Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.
How to apply
In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.
- Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
- Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
- What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
- Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
- In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex. Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?
Key Dates
- Application deadline: Wednesday 30 April, 9am
- First interview: Online – Tuesday 6 May
- Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.
We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.
We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.
Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.
And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.
Join us. Together, let’s commit to change for kinship families.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
Reports to: Head of Marketing, Communications and Membership
Manages: Membership Executive
Salary range: £38,251 – 47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)
Job Purpose
As BSR’s Membership Manager you will be responsible for overseeing BSR’s membership offer. You’ll work on plans to recruit members across a range of roles in the rheumatology specialty and engagement tactics to ensure members are retained year on year.
Working closely with the Head of Marketing, Communications and Membership, you’ll drive forward a compelling value proposition for membership by refining our benefits package and developing tailored audience content. With responsibility for our digital-first membership engagement plans, you’ll work on strategies that drive our engagement, provide real-time feedback and give us insight into how our members behave.
You’ll lead and coach a Membership Executive to develop their skills and together, provide excellent customer service and membership experience.
Main responsibilities
Membership recruitment and retention
- Develop and execute strategies for acquiring new members
- Engage in digital outreach and in-person networking to promote BSR membership and develop a deep understanding of our audiences and the pressures they face
- Cultivate relationships with current members to ensure high retention rates and insightful feedback loops
- Monitor membership trends and adjust recruitment and retention strategies as necessary
- Support strategic networking by facilitating meetings with members and the Senior Management Team/President(s)
Customer service and member engagement
- Serve as a key point of contact for all member enquiries, providing an exceptional service
- Ensure a positive experience for new and existing members with engaging communications, including regular newsletters and lifecycle campaigns
- Organise and host events, webinars, and other member engagement activities to foster community
Database and process management
- Maintain an up-to-date and accurate membership database (CRM) and an internal super-user
- Track membership renewals, payments, and communication preferences
- Analyse membership data to identify trends, opportunities for growth, and areas for improvement
- Oversee membership billing, including invoicing, payment tracking, and collection efforts
- Monitor membership revenue and work with the finance team to report on financial performance
- Develop pricing strategies as needed
Reporting and analysis
- Prepare regular reports on membership growth, retention, engagement, and financials for the Senior Management Team and Board of Trustees
- Use data and feedback to continuously improve the membership offering from BSR
- Stay up-to-date on membership trends, membership models, and best practices to keep the BSR offer relevant
Person Specification
- Experience of working in membership or relevant customer-facing role
- Experienced in database management and working with digital collaboration tools
- Strong skills in data analytics, insight and impact measurement
- Excellent communication skills and the ability to communicate with a variety of audiences across multiple channels (including digital)
- Strong management skills to direct, support and motivate their staff to perform to high standards
- Excellent organisational skills
- Ability to build effective collaborative partnerships with internal and external stakeholders
- Strong problem-solving skills
Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives.
Our values are:
- Celebratory – we celebrate the achievements in rheumatology
- Inclusive – we support everyone in the rheumatology community
- Sustainable – we work to reduce the impact of our activities on the environment
- Leading – we use our profile to drive change and support those working in the specialty
- Collaborative – we always seek to work with others to have a greater impact
To champion the specialty, influencing change and building a thriving community of best practice.
Eden Brown is delighted to be partnering with an incredible Arts organisation who bring World Class ballet to a wide audience throughout the UK to recruit them a Head of Trusts and Corporates on a 12 month Fixed term contract. This organisation brings dance to different communities and people of all ages.
About the Role
The Senior Corporate Development Lead will focus on:
*Executing the fundraising strategy developed by the Head of Corporates and Trusts in relation to corporate partners, during the maternity period.
*Oversight and leadership of the income and expenditure budgets for the Corporate Business Unit.
*Identifying major prospects and the pursuit of these, with a view to raise considerable financial support, working to agreed targets.
*Working closely with senior colleagues and high-level volunteers to implement the strategy
As Head of Trusts and Corporates you will;
- Gain an in-depth understanding of current corporate partnerships and patronages at ENB and identify areas for growth, leading on the income and expenditure budgets for the Corporate Business Unit. You will also Support the Senior Corporate Partnerships Manager to review and deliver the existing strategy for the Corporate Business Unit and be accountable for the programme's pipeline development, for the future
About You
You must have had;
*Experience of working with commercial organisations in a fundraising environment, with a track record of securing six figure support.
*Proven experience of line management in a fundraising department, supporting their professional development and providing inspiring and supportive leadership.
*Track record of growing income and pipeline development in the performing arts, cultural, higher education or third sector, in the UK.
This role is Hybrid in the London office with some home working available. To hear more about this incredible opportunity please call Laura Iliff on 07442607841. Please note that applications are reviewed on a rolling basis.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.
The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.
The skills:
· Chartered Accountant.
· Extensive Director level business experience in a complex organisation.
· A strategic thinker with entrepreneurial instincts
· Demonstrable experience in managing contracts.
· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.
· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.
· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.
· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.
· An excellent negotiator and influencer with string emotional intelligence and good communication skills.
· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.
· Experience in financial and risk compliance and governance issues.
· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.
· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.
· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.
· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.
· Experience of managing IT contracts or IT staff.
The team:
The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
The client requests no contact from agencies or media sales.
Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.
As Content Planning Manager, you will join Brooke’s Fundraising and Communications Directorate at an exciting time as we deliver our five-year strategy. You’ll play a key role in shaping and coordinating compelling written and visual content that engages supporters across every stage of the funnel.
You will manage the full content process from gathering and creation to sharing and measurement. Line managing a small team, you’ll also support our international communications colleagues, including coordinating a conference to bring together colleagues from across the globe. Working closely with the Brand Manager, you will ensure all content whether copy, imagery, video or design reflects and strengthens the Brooke brand.
The ideal candidate will have experience in designing and implementing content strategies, with a strong grasp of workflow processes for both online and offline channels. You’ll be a strategic thinker with excellent stakeholder management and planning skills, and a confident communicator who can tell impactful stories tailored to different audiences.
If you are passionate about creating powerful, strategic content that engages supporters and strengthens brand impact, apply now and play a vital role in shaping Brooke’s communications for the future.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
This role may close early depending on responses
As a Bank Administrator you will be pivotal in providing a centralised administrative and customer service type support to a variety of departments and managers across the organisation. You will be proactive, adaptable and enthusiastic. Your duties will vary with each assignment but will include customer service; data entry; typing; filing; and MS office use. Assignments will be offered to meet the needs of the business, with details of the role and the required skills, hours of work, length of assignment, and reporting line, provided at the time.
Adapting to each role and maintaining your professional skill set and availability for The Children’s Trust will be key
Role requirements:
- Duties and Responsibilities can and will vary from each assignment and will include the following:
- Supporting the requirements of the individual teams for each assignment.
- Handling incoming enquiries and communicating with external stakeholders in a professional and welcoming manner.
- Minute taking for various meetings and audio typing on an ad-hoc basis.
- Provide efficient and flexible administrative support to teams.
- Arrange visits for external visitors, including notifying reception; arranging car parking; informing relevant staff members; “meet and greet;” and escorting visitors where required.
- Manage incoming phone calls and voicemail, taking messages and disseminate information
- appropriately.
- Scan and distribute relevant information where required.
- Format professional, high-quality documents, proof read prior to being sent off for approval.
- Input data and any other relevant information into organisational databases / systems.
- Carrying out general administrative duties such as typing, posting, filing letters and documents.
- Diary management.
- Arranging meetings, including booking of rooms and refreshments, organising agendas and attendees.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
As part of a team, this post will support the Policy, Public Affairs and Communications Manager to advance internal and external stakeholder communications and the development of, and public and political interest in, a more strategic approach to perpetrators of domestic abuse.
Hours: 37.5 hours per week.
Location: Bristol/London/remote, with occasional travel across UK.
About The Drive Partnership
The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9.00am on Monday 5th May 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as a Communications Manager where you will be the voice of MSI UK!
Our Digital, Marketing and Communications team is expanding! We are looking for a passionate and pro-choice communications manager to join our team and support people accessing reproductive healthcare services in the UK.
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary:
- Starting from £42,213.23 - £46,434.55 for base locations outside of London, dependant on experience and location
- Starting from £46,434.55 - £51,078.01 for base locations inside of London, dependent on experience and location
Role Overview:
As our Communications Manager, you will take the lead on internal and external communication activities, leading brand awareness strategic projects. You will work with departments across the organisation to share our work to improve access to reproductive healthcare and rights.
If you have a good understanding of issues affecting access to reproductive healthcare in the UK and are passionate about supporting people to access essential abortion, vasectomy and contraception care, we want to hear from you!
What can we offer you?
- Competitive family friendly benefits to support your family and working life
- Market leading Aviva pension provider up to 5% employer contribution
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
Key Responsibilities:
- Lead and manage internal and external communications activities.
- Collaborate with colleagues across the organisation to foster collaboration and ensure consistent messaging.
- Plan and execute successful communications strategies and plans.
- Act as a brand guardian, working closely with departments and external agencies on key publications (e.g., Safeguarding Report, Quality Accounts).
- Use initiative to drive communication projects forward and define communication strategies.
What we’re looking for:
- Proven track record in communications management.
- Excellent verbal and written communication skills.
- Ability to work autonomously and collaboratively.
- Strong project management skills.
- Experience in developing and executing communication strategies.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Hours: 35 hours per week. We are open to considering a job share arrangement for the right candidates.
Salary: £39,000.
Location: Homeworking.
Reports to: Head of Programmes.
Oversight of a delivery team: Yes (currently 30 plus self-employed coordinators).
Travel: Travel across the country to visit our activities, including overnight stays, is part of this role. All related expenses will be covered by The Country Trust.
Annual leave: 25 days annual leave plus Bank Holidays (FTE).
Benefits: Workplace pension. Homeworking, some flexibility on working hours.
Are you passionate about connecting disadvantaged children with food, farming, and nature?
We're looking for a dedicated and experienced Programme Manager—an inspiring, child-centred educator with a deep commitment to tackling poverty of opportunity.
Through effective team management and leadership, and collaboration with colleagues, this role enables a large team of expert practitioners to deliver the charity’s mission of providing high quality, educational, relevant, safe and impactful Farm Discovery visits and related activities for disadvantaged children across England and North Wales.
Could you:
-
Lead our dispersed Farm Discovery team of expert practitioners, ensuring all our processes - recruitment, training, administration, reporting, information management, communication, budgeting, evaluation and of course our delivery - enable us to achieve amazing things with primary school communities in disadvantaged areas around the country?
-
Work with others to grow and shape our programmes to achieve our vision?
-
As an inspiring advocate of our work, build our contribution to the national conversation around food, farming and nature education?
If so, would love to hear from you!
Due to our safer recruitment process we are not able to accept CVs for this position.
Applications close: noon 30th April
First round interviews (held virtually) will be on Wednesday 7th May. Second round interviews will be held face-to-face in London on Wednesday 14th May.
The client requests no contact from agencies or media sales.
The Amateur FA have a vacancy for a Designated Safeguarding Officer
You could you be part of the team responsible for ensuring that Safeguarding Standards are upheld within grassroots football across Amateur FA football, whilst helping to promote and shape safeguarding best practice throughout the game
This fantastic opportunity offers the right candidate the chance to join our team and supporting the development of Clubs, Leagues and Match Officials across the game.
Our offices are based in London, near Old Street and Islington. We offer hybrid working in a friendly team.
Position: Designated Safeguarding Officer
Contract Type: Permanent
Hours: 14 hours per week
Salary: circa £13,400pa (Full Time Equivalent ~ £33,500)
Based: Amateur FA, nr Old Street, London (with Hybrid working available)
This position reports to the Head of Operations and will function to drive Safeguarding365 Standards across football the Amateur FA. You will work with the volunteer workforce to deliver best practice, in conjunction with The Football Association.
The successful candidate will help local volunteers across the game to administer, play, coach and officiate in a safe environment. Supporting the network of volunteers and professionals who keep the game safe and enjoyable for all is at the heart of how we operate.
It is of high importance the successful candidate communicates clearly, provide excellent customer service and ensures safeguarding is of paramount consideration whilst undertaking all aspects of their role.
Benefits Include:
- Build a career in football with the local governing body of the grassroots game here in Amateur football
- Access to high-quality training, networking and personal development opportunities
- Opportunities to progress your career across the County FA Network and at The FA
- Employee Assistance Programme offering support across a wide range of areas
- Nike staff uniform provided and the opportunity to buy Nike products at a discount
- Company laptop and mobile phone, access to tickets for events at Wembley Stadium, access to BHN extras discounts programme including cyclescheme
- Flexible and remote working as appropriate, starting with 10 days holiday (pro rata from 25 days plus bank holidays)
How to Apply
Please download the job description above for further details of the role. Once you are familiar with our requirements, please submit your application, covering letter and CV through the link below.
Applications close at the end of Monday 5th May 2025.
Interviews will commence thereafter and will take place at The Amateur FA Office, Unit 3, 7 Wenlock Road, London N1 7SL .
To grow and support a fun, fair, friendly football environment




The client requests no contact from agencies or media sales.