Group Activity Support Manager Jobs in Lambeth, Greater London

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training, and create resources and reports informed by research, lived experience, and practitioner experience.

Our ‘Direct Work’ is central to the organisation, and we are looking to recruit a new Women’s Support Worker.

Taking a woman-centred approach, your role is to provide phone-based holistic support for women with complex needs who want support or to exit the sex industry.

We are looking for someone with energy, motivation and experience of working with vulnerable adults; someone who a highly developed sense of self-awareness who can work in a gender and trauma informed way.

This role will be part of a small team of support workers, and a service manager, who deliver a call and email-based case work system. You will have frontline experience of working with individuals who experience multiple disadvantage. This might be in the VAWG sector, domestic abuse, substance misuse, mental health or counselling or direct experience of women in the sex industry. You will have a good understanding of working with vulnerable people and be aware of the need and processes around Safeguarding adults and children.

You’ll be…

• Compassionate – communicate well with women using their chosen methods to support individuality
• Encouraging – promote empowerment and independence where possible & encourage women to achieve personal goals
• Supportive – provide support to ensure the safety & wellbeing of women using our services
• Observant – monitor & report any changes in health or circumstances of women as part of safeguarding their well-being
• Engaging – support women to engage in the local community where possible

You’ll enjoy…

· Competitive pay

· Flexible working

· Career opportunities – develop yourself and your career with a reputable national organisation in the VAWG sector

· Personal development allowance – to further your work-based skills and knowledge

· Cycle to work scheme – tax free allowance to buy

· Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll

· Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work

· Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis

· Blue light discount – a well-recognised national discount card scheme. For only £4.99 for two years’ membership, the discounts are large, and widely accepted

· Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional issues that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family

• You’ll need…

• Good understanding of working with individuals with a variety of support needs, including social, emotional, physical and practical
• Commitment to providing quality, women-lead support
• Strong communication and interpersonal skills including listening, reflecting, summarising and agreeing actions
• Patience, compassion, non-judgemental and motivational attitude
• Resilience to work with women who have often experienced trauma
• A responsible, dedicated and flexible approach to work
• Competent IT knowledge and computer skills

When you join, you’ll receive a structured induction and training plan, including access to all our in-house paid training.

Genuine Occupational Requirement (GOR)

Due to nature of this role in working alongside women with lived experience of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010. 

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Event Assistant, Tommy’s & LLHM

Location: London, Hybrid
Hours: Full time/35 hours per week 
Contract type: Permanent 
Salary: £26,000 – £28,000 per annum
Annual leave: 25 days per year + bank holidays 

Job Summary

We are seeking an Event Assistant to support both the London Landmarks Half Marathon (LLHM) event side and Tommy’s side (affectionately nicknamed Team Tommy’s). This is an incredibly exciting time to join the team and gain fantastic experience in both the charity and events industry at one of the UK's leading mass participation events, which is owned and operated by Tommy's.

For the LLHM Team, the main purpose of this role is to provide first-class customer service and support to the 20,000+ runners taking part in the Half Marathon, as the event continues to grow in size year on year. This will involve managing the helpdesk email and phone line, ensuring runners are accurately registered and answering any queries they may have.

For Team Tommy’s, the main purpose of this role is to support the Tommy’s team of 3,000+ runners in the London Landmarks Half Marathon. The role is responsible for being the main point of contact for the runners and ensuring they have the best experience possible running the LLHM and fundraising for Tommy’s through our support inbox and phone line. The aim is to deliver the ambitious team fundraising target of over £1,800,000 for LLHM 2026 and more in the following years. This role will also support the development of the Team Tommy’s LLHM Corporate Challenge, a product that recruits a team of corporate runners to take part in the LLHM and fundraise for Tommy’s.

We are not necessarily looking for past experience in a similar role, but for transferable skills and personal attributes to deliver excellent customer service and be a good all-rounder with fantastic administration and communication skills. Overall, you should have a passion for the LLHM event and Tommy’s cause.

We encourage and welcome applications from all backgrounds, communities and industries.

About Us

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems by working with Black and minoritised migrant women and amplifying their own voices, so their experience is recognised by those making policy decisions. 

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

About the Role

We are now recruiting for a Housing Advice and Case Worker to provide expert and specialist housing advice and support to our policy and case work teams, especially as it relates to Black and minoritised migrant women with housing needs affected by the criminal justice and/or immigration systems.

The post holder will divide their time equally between our Policy and Public Affairs team and frontline services work. As housing lead, they will be responsible for building and maintaining relationships with external stakeholders, producing and delivering training and other resources, and will work alongside the Policy and Public Affairs team to ensure the smooth running of our Safe Housing for Migrant Women project. The successful candidate will act as a source of specialist advice to our frontline staff regarding the housing rights and needs of our service users, and will provide urgent community casework support to women with housing needs referred internally from other Hibiscus Projects. The post holder will also support a caseload of a least five service users, providing holistic support and advocacy to empower women to rebuild their lives.

This will include supporting women to participate in education, training, providing outreach support, ensuring the women they work with have a clear understanding of their rights and obligations and how their immigration status may affect their rights to housing and work.

The Housing Advice and Case Worker will play a key role in facilitating communication between the Policy and Public Affairs and frontline teams, maintaining accurate records to support with monitoring, reporting and evaluation of Hibiscus’ Projects. In particular, they will support the collection of data, case studies and qualitative feedback to inform the Safe Homes for Migrant Women project and evaluation.

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010]

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised]

Salary 
£30,000 (FTE)

Team
Services
Policy and Public Affairs

Duration 
Until 31 March 2026

Hours
Full-time (35 hours per week)

Location
Hibiscus’s London office at least two days a week, with occasional travel across London, as necessary. Flexible working arrangements available for the remaining days.

Reporting to

• Services Manager
• Head of Policy and Public Affairs

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence. We are looking for someone who is motivated and passionate about the housing rights of Black and minoritised migrant women. You will need knowledge and significant understanding of the challenging reality of the housing and how Black and minoritised women can best gain access to relevant housing offerings.

The successful candidate will have experience working in the housing sector or providing housing advice/advocacy to groups subjected to marginalisation and an in-depth knowledge of relevant housing legislation, policy and practice, especially as it relates to Black and minoritised migrant women. The candidate will have experience of working in partnership with statutory and non-statutory organisations, and proven ability to engage and influence a range of stakeholders, while working collaboratively and positively with service users and colleagues.

The candidate will have direct frontline experience working with women with complex needs such as insecure immigration status, criminal justice system involvement, or violence against women and girls, and be confident in facilitating workshops, developing training and collating case studies using trauma-informed, feminist practice.

They will have excellent written and verbal communication skills, attention to detail and a proactive approach to working. They will have a clear and demonstrable understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or gender-based violence/gender justice.

How to apply

Please follow the 'How to Apply' link indicated below.

You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification

Please note we will not accept CVs or Cover Letters.

Closing date 
Tuesday 22nd April at 9:00am 

Interviews
We will notify candidates invited to interview on 28th April 

Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

If you do not want Hibiscus to retain your application on file, please state so in your email.

ROLE PURPOSE

The Community and Events Fundraising Manager will be a vital member of the Mass Fundraising team, responsible for leading activity across Community and Events. They will be instrumental in driving the Community and Events team to achieve our income targets and grow Community & Events from £400,000 to £550,000 over the next five years and by 29/30.

This role will focus on identifying and nurturing impactful fundraising relationships, providing exceptional stewardship and delivering a calendar of community and events fundraising. The ideal candidate will be able to implement effective income growth strategies, particularly in working with local companies and in memory fundraisers. Working with the Mass Fundraising Officer, the postholder will be responsible for marketing our community and events programme to increase the number of people fundraising for St George’s Hospital Charity and ensure the community and events programme provides a positive ROI. They will have a confident knowledge of fundraising regulation and responsible data management to ensure community and events activity is delivered in line with best practice.

MAIN DUTIES & RESPONSIBILITIES

Planning & Delivery

• Develop and implement the community and events fundraising strategy in line with KPIs and budgets set out in the annual business plan and fundraising strategy.
• Lead on the day-to-day management of the community and events fundraising plan to increase net income and supporter numbers.
• Monitor community and events activities to ensure compliance with fundraising guidelines and promote best practice.

Fundraising Development

• Work with the Head of Mass Fundraising to develop the community and events portfolio, including the development of new products, with the aim to achieve significant and sustainable growth of unrestricted income.
• Identify and cultivate relationships in the local community to generate new income from audiences including schools, community groups, local corporates, and mid-high value individual fundraisers.
• Work closely with the communications team to effectively market community and challenge events fundraising to grow supporter numbers and income. 
• Work closely with fundraising colleagues to ensure a collaborative approach to the delivery of excellent stewardship and new business development.
• Continually develop community and events supporter journeys to give our fundraisers a memorable and meaningful experience fundraising for St George’s Hospital Charity and encourage repeat fundraising.
• Attend events and activities to promote the work of the charity. 

Financial Management

• Prepare, monitor and manage income and expenditure budgets and reforecasts.
• Prepare reports and evaluations of the community and events portfolio as required.
• Work with the Database Manager to effectively monitor key performance indicators for community and events activities, ensuring that targets are met and ROI maximised.
• Ensure that gift aid is maximised wherever possible.

People & Relationships

• Manage, motivate and develop the Mass Fundraising Officer.
• Manage office and events volunteers including maintaining a volunteer database.
• Build positive, collaborative relationships within the organisation, NHS Trust and wider community to support income generation.

Staff Management

Carry out all line management duties in line with organisational policy and procedure, including:

• Managing health and safety of staff
• Diversity and inclusion – encouraging an inclusive environment
• Recruiting and inducting good quality staff
• Motivating and supporting staff to achieve high performance, including conducting regular 121s and timely appraisals
• Proactively addressing performance, conduct or other employee relations issues.

Marketing & Communications

• Create engaging materials and content to inspire participation in fundraising activities, with a focus on crafting authentic, impactful supporter stories, and distribute this content effectively.
• Ensure Community and Events webpages are kept up to date and maximised to encourage sign ups.

Other Requirements 

• This is not an exhaustive list of tasks. Duties may vary from time to time as determined by Charity needs.
• Flexibility to work occasional evenings and weekends as required for events

Responsible for leading the Corporate Team with overall responsibility for the team’s strategy, income and expenditure and budgets. Their overall focus is on delivering stable, increased, and new income for MSF’s work.

Responsible for managing the highest level of MSF’s Corporate partners (exclusively £100k+, more typically £250k+) and ensuring their continued support of MSF. This role will also take on the management of successful strategic new business opportunities at a higher level (£250k+).

Responsible for effectively line managing and developing the New Business Manager and Corporate Officer and ensuring that financial targets are met within the team.

DEPARTMENT: Fundraising

HOURS: Full time, 37.5 hours per week

LENGTH OF CONTRACT: Permanent

LOCATION: Hybrid working: 2 days per week in the London Office

SALARY: Salary: £58,282.07 per annum

Internal salary grade: 17.1

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Research Manager to lead on evidence-based research and insight management, who can utilise the wealth of data, insight and experience that SOS UK can access from around the world.

• Help shape and drive forward our new knowledge hub 
• Improve our evidence base to strengthen fundraising, impact reporting and inform our programmes, advocacy and communications
• Accompany research projects, from beginning to end, as the main contact 
• Identify opportunities for new research and collaboration
• Support the development of new research programmes 
• Work with colleagues in the UK and across the SOS Children’s Villages Federation to achieve results. 

If you are a dynamic and experienced research project manager, who can channel your passion for social change into a research strategy, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 6 April 2025, 17.00 UK time. 

Please note: The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Are you passionate about empowering young people to unlock their potential?

Do you have the skills to support our busy team of Educational Partnerships Managers to deliver impactful programmes within education? If so, we have an exciting opportunity for you to join our team as our Delivery and Volunteer Support Coordinator at Young Enterprise (YE).

About us

This is a fantastic opportunity to join a team of over 90 employees and over 2000 volunteers united by our goal to empower young people to discover, develop, and succeed by equipping them with the skills, knowledge, and confidence they need to thrive in work and life.

Through hands-on enterprise and financial education programmes, Young Enterprise helps young people build essential skills such as problem-solving, teamwork, leadership, and financial literacy—preparing them for the modern world.

Since we set up in 1962, we have ensured over 7 million young people had the opportunity to prepare for the world of work and over 1 million young people set up and run their own business.

Why Work for Us?

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. Here’s what you can expect from us:

• People-Focused Culture: A friendly and supportive workplace where we work together to achieve our mission.
• Commitment to Equality and Diversity: We actively promote an inclusive environment where everyone can thrive.
• Generous Benefits Package: Enjoy a generous holiday allowance, access to an NHS top-up scheme, Employee Assistance Programme, cycle-to-work scheme, and more.
• Mentorship Opportunities: Access to a mentoring scheme with a corporate partner to support your personal and professional development.
• Life Assurance: Group Life Assurance for added peace of mind.
• Pension scheme

About you:

• A Motivated Self-Starter: Someone who is proactive, driven, and able to take initiative.
• Strong Relationship Builder: Someone who enjoys building and nurturing strong relationships internally and externally, and values volunteers and the contribution they make.
• Excellent Organisational Skills: The ability to prioritise, manage multiple tasks, and problem-solve effectively under pressure.
• A passion for events: The ability to support the organisation of events – from inception to delivery and review.
• Enthusiastic about volunteering: Someone who understands the impact of volunteering, with the passion and drive to ensure that our volunteers have an excellent experience.

About the Role:

As the Delivery and Volunteer Support Coordinator, you will play a vital role in supporting the work of the Educational Partnerships team in London and the SE.  This means you'll be supporting our work with schools that serve young people from areas with the greatest barriers to social mobility. Your mission will be to ensure YE’s programmes in London and the SE are delivered effectively and ensure our volunteers feel well supported throughout their volunteer journey with YE.

You’ll be a key member of YE’s Educational Partnerships Regional Team, collaborating closely with Educational Partnerships Managers, the Educational Partnerships Regional Manager, the Volunteering Team and National Fundraising to support the success of our enterprise and financial education programmes. These programmes are designed to help young people make positive contributions to their communities and society, while equipping them with the tools to shape their own future.

This is a dynamic and rewarding role where no two days are the same. There is a degree of manual handling and you may be required to work some evenings and weekends. You will engage directly with internal and external stakeholders and take responsibility for several reporting and administration processes.

Key Responsibilities:

• Develop and Nurture Relationships: Cultivate and expand internal and external relationships that facilitate the delivery of YE’s programmes and services effectively. 
• Volunteer Management: Identify, recruit and locally train event-based volunteers. This will include harnessing excellent relationships with volunteers, ensuring that our volunteers are supported on their journey with YE.
• Event support: Manage all the logistics for various events that occur as part of YE’s programmes over the course of an academic year.  Including, launches, training, trade fairs and showcases.
• Collaboration and Teamwork: Work alongside your regional team to achieve shared KPIs, contributing to the success of the region and the wider organisation.
• Safeguarding: Undertake training and ensure YE’s safeguarding policy is adhered to at all times.
• Tech-Savvy: Competence in using IT tools such as Microsoft Word, Excel, PowerPoint, and Teams.

Keeping Young People Safe:

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment.  In most cases a previous conviction will not prevent you from being great at this role - to find out more please refer to the job description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

How to Apply:

If you’re ready to make a real difference to the future of young people in London and SE, we want to hear from you! Please send your CV and a cover letter (no more than two pages) outlining why you are the ideal candidate for this role. Applications must be submitted by 23:30 on 17 April 2025. Please note that applications without a cover letter will not be considered.

Interviews will be conducted via Teams, and we may shortlist and invite candidates to interview before the closing date. While we aim to respond to all applicants, if you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.

Join us and be part of an organisation that’s shaping the future of young people across the country. Apply today!

Our Communications Manager is taking maternity leave from mid-June and we are looking for someone to cover the role for approx 9 months.  We are a small team and this is the only communications role, therefore the Communications Manager has a lot to do, including:

• Running our whole comms operation – social media, website, event marketing, PR. 
• Developing and delivering our communications strategy
• Creating stories and content for different channels
• Working on communications projects with people with lived experience
• Working with our individual giving lead on fundraising campaigns

A major rebrand and a new name have helped us build our profile over the past three years, and we’re working hard to increase recognition and support further.  The stories of the people we work with are central to that, and it’s their voices, not the charity’s, that belong in the foreground. So a key part of the job is to build relationships with those people, and support them to tell their stories as they want to, empowering them and keeping them safe.  This means staying flexible, in the content and the work of gathering it.  In the immigration system and the lives of people going through it, it’s wise to expect the unexpected, so plans can change at short notice.  This is a special opportunity to work join a supportive, dynamic team delivering extraordinary work.

What we’re looking for

1.  ‘Must haves’:  we believe that the right person for this key role must bring with them:

• Experience – you have wide communications experience that enables you to cover the whole range of work that we need (see above)
• Independence – you are pro-active, well organised and can get things done on your own, with more guidance on aims than methods
• Collaboration – you can work well with colleagues, professionals and people with lived experience, and deliver great projects together
• Communication – your speaking and writing communicates clearly and powerfully
• Story-telling – you know how to create compelling content that tells stories of change and empowerment
• Understanding – you appreciate the purpose and complexity of our work
• Commitment – your practice fits our values of empowerment, co-creation, curiosity and respect
• Flexibility – you can adapt to sudden changes and vary your working hours sometimes, eg to work at evenings or weekends

2.  ‘Also haves’: if you also bring any of the following, they will be important for us:

• Work experience in a communications role in a charity or arts company – especially if it was a role like this in a small organisation
• Practical skills in one or more of: graphic design, photography, audio/video production, digital advertising
• Experience of working sensitively with people who have been through difficult experiences to tell their stories
• Experience of overseeing creative freelancers
• Experience of implementing and developing communications strategy
• Experience of careful messaging in a politically sensitive context
• Experience of using reporting & analytics tools
• Culture and language skills relevant to people in immigration settings

Lived experience and professional experience

Professional experience and lived experience are both valuable for this role.  We want to bring people with personal experience of immigration detention, or the asylum process, or immigration enforcement into our team, so if you have this kind of experience then we would really love to hear from you. We need you to bring the ‘must have’ qualities listed above, but do not require a conventional professional CV full of paid communications and marketing roles.  What we do need is someone who can help us deliver.  That means understanding the people we work with, and knowing how to deliver organisational communications that meet their needs.

If you have lots of professional experience, together with strong understanding of our kind of work and the needs we address, but not the personal experience specified above, then we would also love to hear from you.  We want people with all kinds of backgrounds and experience to apply for this job.  We very much encourage applications from people from culturally diverse backgrounds, disabled or neurodivergent applicants, and people of different ages, gender, sexual orientations and socio-economic backgrounds.

What we can offer you

We’re a specialist organisation working in a fraught environment that changes constantly.  We’re developing better ways to support everyone working for Hear Me Out.  So we will look to provide the right kind of offer to our new Communications Manager, tailored to their needs.  For example:

• The work can bring stress and distress to all of us, so we have ‘clinical supervision’ sessions and are developing other ways to offer care and support
• We can arrange mentoring for you, to support you in delivering the role
• We can arrange training, for example if there are specific skills you need to learn
• Hear Me Out is a friendly and collaborative team where we look out for each other
• We’ll be open to your ideas about what kind of support will help you the most

Terms & conditions

• Contract:  Temporary (9-month) contract, subject to a 3-month probationary period
• Location: The team meets at its office in central London on Wednesdays and works in a hybrid way the rest of the week.
• Hours:  Part-time position, 2.5 days (18.75 hours) per week (0.5 FTE)
• Salary:  £40,000 per year pro rata (ie £20,000), gross
• Annual leave:  36 days paid holiday leave per year pro rata (ie 18 days), including statutory bank holidays
• Sick pay:  25 days per year pro rata (ie 12.5 days) on full pay, followed by 25 days pro rata (ie 12.5 days) on half pay, followed by Statutory Sick Pay only
• Pension: 6% employer contribution to HMO’s selected Stakeholder pension scheme or to another scheme of the employee’s choice

To apply, you must download the job pack, check out the full details, and follow the instructions on how to apply.

We are looking for a dynamic new Hall Manager to be responsible for the successful management, maintenance and daily running of our parish centre: St Mary Abbots Centre, Vicarage Gate, London, W8 4HN. This role would be ideal for someone with events experience as there is a lot of diary management: booking and building relationships with theatre companies, weekly children’s groups, local community organisations, school parents, the occasional reception for a wedding or baptism and more!

The centre consists of a permanent ballet school and car park, a theatre, long room, 2 kitchens, parish offices, several cloakrooms and a garden at the back, which all need to be managed and maintained.  The income from the hall supports the work and mission of St Mary Abbots, a large and lively church in Kensington, with close links to parish school and community. We are looking for a candidate to maintain the commercial success of the rental spaces while also enabling church events and community and charity groups at the centre.

The ideal candidate would be both self-motivated and a team player, organised, willing to work flexible hours, with good communication and diary management skills, physically fit and proactive. They should have an appreciation and understanding of the Church of England and be willing to support and develop the work carried out by St Mary Abbots.

Customer Information Manager
Salary £32,320 Full Time 35 hours per week

Do you want a job that makes a positive difference to people’s lives?

Age UK Croydon’s is recruiting for a new role of Customer Information Manager.

If you are an enthusiastic, compassionate and person-centred individual, with an advice background, this could be the role for you. The Helpline and Reception at Age UK Croydon is the “front door” to all of our services and often the first contact an older resident, carer or family member will have in finding information or support for a range of issues including benefits, tradespeople, dementia support, transport, council tax, housing, activities, groups and clubs, help at home and more. We are experiencing increased demand against the background of the Cost-of-Living crisis and reduced advice services in Croydon.

Helpline and Reception work closely with our Advice team, and following restructuring, we are now looking for a Customer Information Manager to grow and lead this team.

If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. 

An opportunity has come up to play a pivotal role in the implementation of our new strategy. We are looking for a Direct Marketing Manager to lead our Cash and Raffle programme on a 12-month contract.

To be successful in this role, you will have proven experience of planning, implementing and evaluating successful direct marketing acquisition and retention programmes with demonstrable understanding of the key performance indicators affecting outcomes. 

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd April 2025
Interview date(s): 30th April – 1st May 2025 (1st round); 7th – 8th May 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

• Group Financial Controller
• £85,000
• London/Hybrid (TBA)

Morgan Law are delighted to partner the oldest children's charity in London to lead the search for a Group Financial Controller.

The Group Financial Controller will play a pivotal role delivering high-quality financial and performance management information, overseeing the audit process, ensuring tax and VAT compliance, and driving the continuous improvement of financial systems and controls. You will manage and lead a team of finance professionals, providing guidance and support to ensure smooth and efficient operations across the Group.

As the group acquires new entities, this role will be actively involved in the due diligence/M&A activities of new organisations joining the Group.

Key Responsibilities

• Oversee the preparation of monthly management accounts and ensure accurate and timely reporting to trustees, senior managers, and other stakeholders.
• Lead the preparation and management of annual financial statements and liaise with auditors to ensure completion on time.
• Manage tax and VAT compliance, ensuring the Group meets all relevant regulations and optimises its position.
• Champion best practices for financial control and implement necessary policies and procedures to protect the organization's assets.
• Develop and manage financial systems, enhancing their capability to provide effective data for decision-making.
• Lead and mentor a dedicated finance team, ensuring staff development and high morale.
• Manage cash flow, budgeting, and forecasting processes, ensuring alignment with organisational goals.
• Collaborate with senior management and business partners to ensure financial strategies align with business objectives and growth.
• Contribute to strategic initiatives, including mergers, acquisitions, and business expansions, by providing financial analysis and due diligence support.

In order to be successful in the role, we are looking for;

• Fully qualified accountant (ACA, CIMA, ACCA) with significant post qualification experience gained in a similar role (including managing Payroll, VAT, accounts prep).
• Proven ability to lead and develop finance teams, with strong communication and interpersonal skills.
• Knowledge and experience of working within the voluntary or charity sector, with an understanding of SORP, charitable finance regulations, and financial reporting requirements.

This is a fantastic opportunity to make a real difference in the lives of children and families across the UK. As part of a passionate and dedicated team, you will be empowered to take ownership of your role and contribute to the future direction of a historic, progressive and impactful organisation.

Please submit your CV and a covering letter outlining your suitability for the role.

 Grants Manager

About Orbis UK

Orbis is an international eye care charity that prevents and treats avoidable blindness and visual impairment.

Globally 1.1 billion people live with vision loss, including blindness, and over 90% of it is avoidable. We screen for and treat eye conditions, raise awareness about eye health, and train and mentor local eye care teams in Africa, Asia and Latin America.

In addition to our long-term country programmes, Orbis operates the Flying Eye Hospital, a state-of-the-art ophthalmic teaching hospital on board a customised aircraft.

About the role

Title:

Grants Manager

Department:

Programme Funding Team

Reports to:

Director of Programme Funding

Location:

London, UK (near Charing Cross)

Hybrid Working:

Two core days in the office Tuesday and Thursday

Contract:

Full time

Salary:

£41,710 per annum

The main responsibilities of this role include:

Overall purpose of the role

The Programme Funding Team (PFT) secures programme funding from UK and international statutory/institutional donors and ensures quality grant management and compliance - as well as being the resource for programme information for colleagues and trustees.  In addition, PFT supports other fundraising teams to achieve the organisational goal of raising £10 million per year as well as providing programme updates for trustees.  Being a small team, everyone is expected to take personal responsibility and use their initiative to achieve objectives and provide support where necessary.

The Grants Manager is responsible for three key areas of work –

i) Leading the grant management/compliance of restricted/statutory grants and other Orbis UK funding commitments. To achieve this, the postholder works proactively with Orbis International country and HQ teams to champion consistently high standards of project management and delivery. This requires strong distance-working relationships and ongoing capacity-building of country teams in reporting/compliance. Regular travel to country programmes is anticipated.

ii) Contributing to organisational fundraising goals through proactively identifying funding opportunities, writing proposals and securing funding

iii) Supporting preparation for the Programme Committee board sub-committee

Benefits of working for Orbis UK

Before completion of probation:

· Competitive Salary benchmarked annually

· 25 days holiday

· Life Assurance Policy (4 x salary)

· Employee Assistance Programme

· E-learning Courses

· Social Activities

· Flexi-time

After completion of probation:

· Matched employer pension contribution up to a maximum of 10% of basic salary

· Interest free season ticket loan

· Cycle to work scheme

Application and interviews

Closing Date: 11th April 2025
First Interviews: 22nd or 24th April

Second Interviews: 1st May 2025

Start Date: 1st June or sooner

All applicants must have the legal right to live and work in the UK. Unfortunately, we may not be able to reply to all applications, so if you haven’t heard from us by 17 April, your application has not been successful.

Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We will ensure that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation.

Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.

Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and criminal records checks.

About Ataxia UK 

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Ataxia UK collaborates with the global ataxia community through our Research team, and we are on the board of the international non-profit association, Euro-ataxia. Our Services team focuses on helping everyone affected by ataxia in the UK to live their best life. We have a Helpline and Advocacy service providing information, advice, and 1-2-1 support to help people access their rights; whilst the Community Engagement service provides activities, engagement and volunteering opportunities to bring the ataxia community together and reduce feelings of isolation.  

About the Role   

You will be joining at an exciting time for Ataxia UK as we enter our 60th anniversary year.

Responsible for the communications officer as well as a range of external suppliers, you will lead the day-to-day communications function as a key member of the Fundraising & Communications department. Working closely with the new Director of Fundraising & Communications, you will have the opportunity to help shape Ataxia UK’s new communications and brand strategy. You will work closely with the Director and Managers from the Fundraising team to engage and cultivate our network of Friends and volunteers, celebrity ambassadors, donors and fundraisers through dynamic marketing and communications assets and materials.

Ataxia UK operates a hybrid- working policy, with full time staff working 5 days a week expected to work from our offices in Highgate a minimum of 2 days a week. This is adjusted to 1 day per week for part time. 

About you 

You will be a creative and dedicated communications professional looking for a new challenge and excited by the opportunity to help shape our new strategy. You will be someone who thrives in a project-management environment, as comfortable learning as you are leading, and able to work both independently and closely with colleagues and external suppliers.

Organised and details-focused, you are confident using data to help steer and focus our communications outputs. You will have a keen understanding of how the role can support our fundraising and you will have experience working closely with fundraising teams or on income-generating projects or events.  As curator of our brand and messaging, you will have the skills and experience to ensure we positively represent the interests of the ataxia community, and you will be someone who shares our commitment to supporting those affected by ataxia. 

Benefits of working for us. 

• 25 days annual leave (rising to 30 with a length of service)

• Access to a free Employee Assistance Programme & Employee Hotline 

• Flexible hybrid working 

• Pension scheme 

• Cycle to work scheme 

• Training and development opportunities 

• Extra day of annual leave for your birthday 

• Accredited Living Wage Employer 

• Staff travel loans – 3 months pass 

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