Group Activity Support Manager Jobs in Lambeth, Greater London
Job Title: Production and Facilities Manager
Location: The Poppy Factory, 20 Petersham Road, Richmond, Surrey TW10 6UR
Full Time: 37.5 hours per week (08:00-16:30, Monday to Friday)
Contract: Permanent
Salary: £48,175 per annum
At The Poppy Factory, we take immense pride in our mission to support veterans and their families, helping them to lead fulfilling lives after service. We are a close-knit team united by our shared values of Adaptability, Collaboration, Empowerment and Sense of Purpose. We are looking for a Production and Facilities Manager who embodies these values, someone who is committed to excellence, teamwork, and making a meaningful difference.
The Role:
As the Production and Facilities Manager, you will be at the heart of our operations, ensuring that our annual order for the Royal British Legion's Poppy Appeal is fulfilled to the highest standards. You will also oversee Health & Safety and Facilities management for the organisation, our premises, and office tenants.
Responsibilities will include:
- Overseeing all aspects of the production process, ensuring products are delivered on time and to quality standards.
- Leading and developing a production team of 17 staff, managing staff performance, and offering support, coaching, and mentoring to help everyone reach their full potential.
- Taking the lead on health and safety for the factory, visitor centre, and commercial properties.
- Overseeing facilities maintenance, ensuring that all buildings and systems (fire safety, ventilation, heating) are regularly tested and compliant.
- Coordinating work experience schemes, corporate volunteering, and other initiatives that engage the wider community in supporting veterans.
Who We’re Looking For:
We are looking for someone who has a deep sense of responsibility and pride in their work, someone who thrives in a fast-paced environment and values the opportunity to make a real impact. You’ll be a natural leader who can inspire a team, and you will have experience in managing production operations, facilities, and health and safety.
Key Skills and Experience:
- Experience: Proven experience in a management role in a manufacturing or operations environment. Experience of staff management, production scheduling, and liaising with external contractors is key.
- Leadership: Strong leadership skills with a hands-on approach to staff development and performance management.
- Health & Safety: Knowledge of health and safety regulations and practical experience implementing safe working practices.
- Facilities Management: Experience in overseeing building maintenance and managing service contracts.
- Values: A strong commitment to diversity, equality, and inclusion, with an understanding of the challenges faced by veterans and people with disabilities.
- Communication: Clear, concise communication skills, with the ability to work collaboratively with internal teams, external contractors, and stakeholders.
Desirable:
- A qualification in Health & Safety (e.g., NEBOSH) or equivalent.
- Experience in project management or operations/logistics management.
- Knowledge of mental health issues, safeguarding, and first aid training.
Why Work at The Poppy Factory?
Joining The Poppy Factory is more than just a job. You will be part of an inspiring and passionate team that provides meaningful work that directly supports veterans and their families. We are committed to creating an inclusive and supportive workplace that values each individual’s contribution and well-being.
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
- Opportunity for home-based/hybrid and flexible working
- 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
- Double-matched pension contributions up to 10% employer contribution
How to apply
To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jeff Short, Director of Production & Estate.
The closing date for applications will be 19 January 2025. Please note, we are unable to accept late or incomplete applications.
Equality, Diversity and Inclusion
We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.
As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
The Media Communications Manager is responsible for overseeing Independent Age’s media communications programme, including media and PR, social media, celebrities and stories. The Media Communications Manager will lead the team to secure profile-raising coverage for our work in a range of print, online and broadcast media outlets including national news, consumer, sector-specific, and regional titles. They will oversee our organic social media and ensure our channels amplify our work and reach older people, decision makers and other influential stakeholders.
The Media Communications Manager will build excellent relationships with older people with lived experience of poverty, ensuring the voices of older people in financial hardship are at the centre of everything we do. They will also grow the organisations relationships with journalists, channel owners, celebrities, ambassadors, and other influencers to ensure that our media communications activity supports our organisational objective to tackle poverty in later life.
You should have broad experience of developing and implementing innovative, successful profile-raising plans (across digital and traditional channels). You will bring an ability to work both proactively and reactively, and experience of handling reputational or crisis issues. You must have a passion for, and affinity with, the charity’s cause.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the Careers page on our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing Date: Tuesday 14 January 2025, 23:59
Interview Dates: remote interviews on 27th and 28th January 2025
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.
The client requests no contact from agencies or media sales.
Full time (flexible working options available)
Hybrid - Farringdon, London/Home-based
Closing Date: 5 January 2025
Ref 6912
Save the Children UK has an exciting opportunity for a collaborative and creative marketing professional with strong experience in mid-value supporter engagement to join us as our Mid-Value Marketing Manager, where you will develop and deliver impactful marketing campaigns to deepen supporter relationships and drive income growth.
This is a unique opportunity to shape a new role, creating strategies to deepen engagement and drive long-term support for our mission to improve children's lives worldwide.
Please note that this role offers the opportunity for hybrid working and will require the successful application to work from our London, Farringdon office up to 4 days per month.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.
When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
As Mid-Value Marketing Manager, you will oversee our mid-value programme, creating and implementing marketing campaigns that build meaningful connections with supporters. Using audience insights and data analysis, you will tailor strategies to inspire action and loyalty while ensuring all touchpoints deliver a cohesive supporter experience.
You will work in a fast-paced, collaborative environment, applying agile principles to adapt plans and drive improvements. This role is integral to achieving mid-value income and engagement targets, ultimately helping to deliver long-term value for children.
In this Role, You Will:
• Work as part of a multi-disciplinary team to attract, retain, and engage mid-value supporters, leveraging insights to build long-term relationships.
• Plan and execute marketing activities to meet ambitious income, action, and loyalty targets.
• Collaborate with Loyalty and Philanthropy teams to develop seamless supporter journeys that foster increased engagement and progression to higher-value segments.
• Analyse marketing effectiveness, applying a test-and-learn approach to improve campaign outcomes and drive innovation.
• Develop and maintain a cohesive mid-value supporter experience across all channels.
• Manage mid-value content plans and produce creative assets that inspire action and engagement.
• Support income and expenditure budget management, including planning, reporting, and re-forecasting.
• Ensure compliance with legislation and best practices in all mid-value communications.
About You
To be successful, it is important that you have:
• Extensive experience in attracting, retaining, and engaging mid-value supporters, including campaign development, data analysis, and audience planning.
• Significant experience delivering multi-channel marketing campaigns (mail, email, telemarketing, events).
• A proven track record of managing audience insights to create effective, audience-led strategies that achieve KPIs.
• Strong project management skills, with the ability to deliver complex projects on time and to budget.
• Experience managing external partners (e.g., creative and print agencies).
• Proven ability to develop engaging supporter journeys that deepen relationships and drive action.
• Excellent communication and collaboration skills, with the ability to inspire and engage stakeholders.
• A passion for delivering exceptional supporter experiences with a focus on audience and results.
• Commitment to Save the Children's vision, mission, and values.
What We Offer You
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to improve the lives of children every day. You can read more about our benefits here.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 4 days per month or 8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Da'aro Youth Project is looking for a Freelance Mentoring and Activities Assistant to join our dynamic team. In this part-time role, you'll assist with the Mentoring and Activity leads, and support the administrative needs of the two roles. From helping with social media content to managing logistics for youth clubs and trips, this role is perfect for someone who thrives in a collaborative environment and is dedicated to empowering young refugees and asylum seekers. If you’re ready to make a difference and gain valuable experience in a rewarding field, we’d love to hear from you!
We are seeking an enthusiastic Volunteer Manager to join our small, collaborative team. You will be a proactive, organised individual with experience of working with volunteers and a talent for building strong relationships. This role is ideal for someone who thrives on variety and is committed to enhancing the experience and contributions of volunteers.
As Volunteer Manager, you will oversee all aspects of volunteer management, including recruitment, training, development of new volunteer projects, and ongoing support. You will be willing to develop and deliver training programmes yourself where needed and identify and support volunteers to take on roles such as trainers and facilitators. A key focus will be ensuring volunteers are well-prepared and integrated into ADCH activities.
As part of a small team, you will need to be hands-on and flexible, taking on a variety of tasks and supporting organisational events and projects. With occasional travel and overnight stays required, this role suits someone adaptable, resourceful, and ready to make a meaningful impact.
If you are an innovative and driven individual ready to embrace this challenging and rewarding role, we’d love to hear from you!
This is a 12-month fixed-term position, with the potential for extension subject to securing further funding.
Closing Date: Monday, 13th January 2025, 5pm.
Interviews: Tuesday 21 January 2025 at Birmingham Dogs Home, Solihull.
If you do not hear from us within 5 days of the closing date, please assume you were unsuccessful on this occasion. Please note that we reserve the right to close this post early, should we receive a high volume of applications.
Further details about the role, including key responsibilities and criteria, can be found in the job description within our recruitment pack. Please ensure you review the pack carefully before beginning your application.
This role is made possible thanks to support from Pets Foundation
The client requests no contact from agencies or media sales.
Stewardship Manager Role
Salary £36,000 - £38,000 per annum (depending on experience, pro rata for part-time)
Hours of work 37.5 per week (we welcome flexible working requests)
Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including Thursdays, at our central office:
- Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
- Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
- Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The stewardship manager will report to the senior philanthropy operations manager.
We are seeking a creative and driven stewardship manager to join our team on a permanent basis. Working alongside members of the wider team, you will lead on creating and delivering a gold-standard experience for major donors supporting the Royal Free Charity, showcasing the impact their support has across our hospital sites. Your efforts will play a key role in ensuring continued, uplifted support of the charity.
You will play an important role within our philanthropy & campaigns team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your skillset in a supportive, ambitious, and high-performing team.
Responsibilities
· Work with members of the philanthropy & campaigns team to create and deliver a gold-standard stewardship experience for major donors supporting the Royal Free Charity, being actively involved across the cycle of a relationship before, during and after a gift.
· Lead on the charity’s approach to thanking and recognition of our major donors.
· Develop high quality and bespoke impact reports, newsletters and communications for supporters to convey the impact of their support, bringing them closer to the cause.
· Develop other key stewardship touchpoints and engagement opportunities for supporters, while remaining aware of different levels of giving.
· Work proactively in identifying potential stewardship opportunities, sharing ideas and suggestions with members of the team.
· Develop a plan for stewarding corporate supporters.
· Support our special events manager with developing and implementing a high-quality events programme, tailored to the interests of our audiences.
· Act as a subject matter expert on all donor relations and stewardship delivery queries.
· Work collaboratively with colleagues across the organisation (particularly fundraising and communications colleagues) and hospital sites, to collate information and content to support stewardship activities.
· Monitor and evaluate the delivery and impact of stewardship activities, proactively seeking to improve our offer.
· Work with colleagues to ensure that relevant policies and activities are compliant and reflect sector best practice.
The team
Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the Royal Free Hospital site.
We ride ourselves on being supporter focused and agile, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
· Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations, and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on the acquisition of a new surgical robot, our forthcoming cancer campaign, our essential volunteering, complementary therapy and support services, the charity’s first patrons’ programme, and special events to support these activities.
· Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within public fundraising, with their work underpinning and supporting the entire department.
Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising team to develop a sustainable infrastructure that will support our growth ambitions.
Our Vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 12,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals, and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally, or come from further away to access the trust’s specialist services.
Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients.
We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grant programmes, commissioned research, or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on working closely with staff and patients to reach a shared outcome (coproduction).
The Royal Free Charity (the charity) invests in:
· enhanced support for patients
· vital support for our staff
· ground-breaking research and innovation
· cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
PERSON SPECIFICATION
Qualifications
No specific qualifications are required for this role.
Experience, skills and knowledge
· Experience of providing excellent donor or partner stewardship within a fundraising environment or equivalent.
· Exceptional written communication, attention-to-detail and proofreading skills, as well as a talent for storytelling.
· To be able to communicate effectively with donors and colleagues.
· The ability to interpret technical language and convey it in an accessible way.
· Excellent interpersonal skills, with the ability to develop relationships with a range of individuals.
· Strong project management skills, with a proven ability to manage multiple projects and deadlines, as well as act flexibly.
· An understanding of fundraising and stewardship regulations and trends.
· Willingness to keep abreast of sector developments and to engage with peers across the sector to help inform our delivery.
All staff are expected to:
· Work to the charity’s vision and mission, and adhere to our values of
dedication, innovation, partnership, energy and respect. These underpin
everything that we do.
· Treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic.
· Be flexible and respond to business needs.
· Read and adhere to the Charity policies, and all relevant legislation and
ensure that any team members who report to you do the same.
· Be aware of and have a good understanding of Health and Safety at Work
and the Fire Procedure.
· Attend meetings and training as required, including one to ones with your
line manager
Core benefits
· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
· Expert financial advice from our financial partner, the London Credit Union
· Salary Sacrifice Scheme
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential
advice and support on work and personal issues.
If you would like any accessibility amendments or support throughout the application and interview stage, please let us know. No question or request is too big or too small. We want this experience to be comfortable and enjoyable and a chance for you to bring your best self to the process.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role)
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: 6 January 2025 12 noon.
Interview date: 15 January 2025
The client requests no contact from agencies or media sales.
This is an exciting and challenging position, which will be pivotal in growing the acquisition programme as part of our 5-year strategy. Managing the A&W team and collaborating with others across the Fundraising and Communications Directorate, you'll help to optimise acquisition activity as we scale up investment in this area. This is an opportunity for someone to help make a real difference to a varied programme using a test and learn approach.
The Supporter Acquisition Manager (SAM) leads a team of two Senior Officers to grow our new supporters through delivery of annual testing plans across all acquisition products and channels. The SAM is responsible for the largest budget within the FundComm department. They play an instrumental role in shaping and delivering the 5 year growth strategy and are key to making it a success. A focus of the role to support this growth involves managing cross-team projects - inline with Brooke’s project management framework - to design, test and roll out new creatives and products that attract and retain higher volumes of new supporters. This will include our regular giving product, as well as introducing a brand new prize led product such as raffle or lottery.
Criteria
We’re looking for a strong and collaborative project manager with good all-round experience of channel marketing for acquisition. Experience in delivering DRTV and digital are essential and experience developing RG or prize-led products is desirable.
You will need to be confident setting and managing budgets and KPIs and able to accurately forecast and report against large budgets across multiple products and channels. This includes using a data-led approach towards strategic annual planning, budgets and operational plans for your area, with your team’s input. You will know how to operationalise and optimise these plans through a test and learn approach and help champion and embed a testing culture across wider teams as well. You’ll also be an organised individual with excellent communication and analytical skills, who enjoys working across teams to deliver best in class products and integrated appeals. You will use your knowledge of the supporter engagement funnel to drive growth through integrated campaigns, working closely with Brand MarComms team to ensure awareness activity, targeting and organic channels all align to support acquisition objectives.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Closing date: 19th January 2025 (this role may close early depending on the response)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Manager
Reporting To: Head of Youth Services
Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)
Contract: Full Time, Permanent
Salary: £36,000 per annum
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Competitive pension;
- Remote and flexible working;
- Excellent opportunities for training and career progression.
Closing date: 12th January 2025
Job Purpose: To deliver The Mix’s online communities across discussion boards and group chats, leading a team to establish a fun, inclusive and supportive space for young people.
Main Responsibilities
Responsible for:
- Innovating and growing our online peer support community
- Taking the online community to the next level in terms of youth-led, peer-to-peer digital communities, both in terms of youth-led practice and using new technologies
- Line management of the community team and day-to-day delivery of the community service
Overseeing the day-to-day running of the community:
- Supporting the community team to deliver The Mix’s peer support community across all channels including supporting young community moderators, activators, content creators and peer supporters, ensuring safe moderation and facilitating peer support
- Ensuring delivery of engaging community events such as group chats, live Q&As and Youth Voice activities
- Line management and development of the community team, including officers, senior officers, freelancers and 50+ young volunteers
- Working collaboratively with the content and digital marketing team and partner organisations to deliver a high-quality service
- Managing projects (including budgets) to develop the online community and volunteering offerUsing data and insights from the community to provide analysis of topics and discussions relevant to The Mix
- Working with the volunteer team to ensure that volunteer roles continue to help grow community engagement
- Ensuring that policies, procedures, rotas, schedules and other information about the services are delivered
- Promoting and encouraging self-care and reflective practice across the team
Community growth and strategy development:
- Leading on the growth and development of the community using youth-led practice and new technology to ensure that it is a space that meets the growing and changing needs of young people
- Delivering the community strategy and working with data and insight teams to monitor strategy development against KPIs
- Ensuring that community members have a sense of ownership and opportunities to help shape the community
- Establishing relationships with partner organisations and stakeholders across relevant sectors and fields
- Focusing on the continuous development of The Mix community by attending training events, being aware of best practice
- within the sector and cascading learning to staff, volunteers, and community members
Volunteering engagement & development:
- Line management of the Senior Engagement and Training Officer, supporting them to engage young
people in the community into voluntary roles, lead on training and supporting young people in their voluntary roles - Working with the Volunteering Manager to oversee the departments volunteering practices ensure a
high-quality service, continuous volunteer development & a positive volunteering experience - Ensuring that the community has enough volunteers to deliver the service safely
- Supporting the senior engagement and training officer with the co-design and design of volunteering
- roles and processes
Person Specification
Essential
- Qualification and/or relevant experience in youth work up to level 2
- Experience and demonstrable knowledge of running online peer support and community services, including the training and management of volunteers
- Passion for working with young people and experience and knowledge of the issues they face
- Good general technical knowledge with an understanding of the opportunities associated with new technologies and online services for young people
- Excellent people skills, adaptable and flexible in manner and approach with an understanding of how to motivate and develop staff
- Excellent written and verbal communication, as well as good listening skills with the ability to communicate with empathy and understanding
- Good planning and problem-solving skills
Experience of delivering online workshops with young people
Line management experience of staff and volunteers
Desirable
- Experience in group facilitation and training
- Understanding of the legal issues affecting online communities
- Experience of working within safeguarding frameworks
- Good technical knowledge, ideally including at least a basic knowledge of HTML
- Any additional social media skills such as social listening, reporting and content creation
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
ABOUT THE ROLE
We are looking for a dedicated and experienced Service Manager to step into the role of Domestic Abuse Refuge Manager and lead our service in West London. This is a 9-month fixed-term contract covering maternity leave from February 2025. You will work with a passionate and committed team focused on delivering essential support and safe accommodation to women and children at risk of domestic abuse. In this role, you will guide the ongoing development of the service and the team, ensuring the highest standards of care and best practices are maintained throughout this crucial period.
Penrose Women's Refuge provides support and accommodation to women and children at risk of domestic abuse. The Children and Family Worker will work in partnership with the mums and support mentor to ensure holistic and trauma informed support for children living in the service. This includes developing a range of age appropriate activities, support with accessing schooling and education and supporting the mums during a challenging time. As a team, you will work to develop a structure and a safe space for women and children to heal and thrive. Due the the nature of the service the post code has been removed however, service is based in West London.
Shift Pattern: 37.5 hours per week, Monday to Friday. 9:00AM - 17:00PM, Onsite this is a service based role. You will also be required to take part in our rota for out of hours on call duty.
Salary: £37,000
WHY YOU WILL LOVE THIS ROLE
This role offers a unique opportunity to make a significant impact in the lives of women and children at risk of domestic abuse. You will be leading a dedicated and passionate team in a supportive environment, where your expertise and commitment to best practices will directly contribute to creating a safe and nurturing space for families to heal and thrive.
What are we looking for?
- Due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act
- Understanding and/or experience of working with people who have been affected by domestic abuse
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
What we offer
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Educational Partnerships Regional Manager (London and South East)
Salary: £37,750 per annum
YE Pay Grade: 6
Permanent
Full time: 37.5 hours/5 days per week
Home based with significant travel within the region
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager for London and the South East.
Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.
As an Educational Partnerships Regional Manager you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as Educational Partnerships Regional Manager will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.
The Educational Partnerships Regional Manager role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list.
• Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres.
• Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
• Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
• Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school.
• Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.
We are looking for:
• A motivated self-starter
• Confident leader who can quickly support develop an existing team
• Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
• An understanding or experience of managing varying relationships, including volunteers
• A great promoter and inspirer in helping young people achieve their potential
• Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
This is a home-based role, however, will require significant travel throughout and covering London and South East.
DBS required: YES
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than 13.30pm on 13th January 2025. Please note applications without a cover letter will not be considered.
Interviews will take place via MS Teams, on 16th January 2025.
Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
At WorldGBC, our ability to deliver impactful projects depends on effectively managing and allocating our internal resources. We seek a highly skilled Resource Manager with strong project management experience to join our team. This role will ensure that our resources are strategically aligned to deliver our objectives and implement projects successfully across our matrix-structured environment.
As a Resource Manager at WorldGBC, you will optimise team performance. Your expertise in resourcing, planning, and implementing projects will be essential to support our teams and ensure that projects are well-resourced and delivered efficiently. You will collaborate across various functions, enabling the smooth execution of initiatives and fostering growth.
What we are looking for:
- Up to 5 years of proven resource and project management experience, ideally within a matrix-structured organisation.
- Proficiency in project management software and resource planning tools.
- Project Management, or a related field.
- A solutions-focused mindset with a proactive approach to problem-solving and decision-making.
- An ability to balance strategic oversight with detailed execution. Strong analytical skills with high accuracy in data management and reporting.
- We cannot consider candidates based outside the United Kingdom and they must have the right to work in the UK.
Ideal candidate traits
- Capacity to work independently and collaboratively in a fast-paced environment.
- Ability to prioritise and manage multiple tasks simultaneously.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're seeking a dynamic individual who can mobilise Christians to respond to some of the most pressing humanitarian crises in our world today. This is a new role at Medair UK as we look to broaden and strengthen our engagement with churches across the UK. It's an exciting time to join as we have new partnerships with national church networks commencing.
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope.
We're looking for someone with a proven track-record of developing and delivering meaningful partnerships with local churches and national networks. You will need to be a relational leader, an effective communicator and a self-starter able to kick-off new initiatives. Ideally you will being first-hand experience of working within a church, a keen understanding of the UK church landscape, and a strong personal network.
This new role presents an opportunity for someone to shape strategy, initiate new activities and be a public voice to this growing network in the UK. You will be a senior and integral part of Medair UK. Through your actions you will inspire churches and Christian audiences to give, pray and even go, working with Medair in our Country Teams. You will enable support for the life-saving work Medair delivers to some of the world’s most vulnerable people by leading our relationships with Churches across the UK.
The role is being advertised as full time, however we are open to part-time working for the right candidate. We are a hybrid team, based out of our office in Kennington, London, with most of the team being in the office once or twice a week. There is a genuine occupational requirement for the holder of this Medair UK leadership position to be a committed Christian.
Key Activity Areas
External Engagement & Relationship Building
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Lead on our external engagement with churches across the UK, growing the number of churches engaging in the mission of Medair through giving, prayer and awareness raising.
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Develop strategies for raising awareness, creating connections and establishing relationships with an increasing number of new churches with a bias towards those with a younger congregation.
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Collaborate with the Medair UK Director, Trustees and Senior Leadership across Medair in the relationships they hold and can grow.
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Steward relationships with caseload of Churches through effective communication, timely reports and creative touchpoints so that depth of relationship is established with churches that have donated, prayed and engaged with the mission of Medair.
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Work towards an agreed income target each year of churches that are giving towards emergency appeals and contributing unrestricted funds towards our work.
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Deliver Medair’s presence at Christian events including the oversight of volunteers, speakers and staff to maximize our presence at these opportunities.
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Cultivate regular speaking opportunities for yourself and the wider team to deliver in churches, prayer networks and regional gatherings introducing people to the mission of Medair and equipping people to pray for those in crises.
Resource Development & Volunteer Management
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Strengthen Medair UK’s engagement with churches by developing profile raising resources and ensuring all fundraising appeals are designed and delivered to maximise church take-up.
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Oversee the delivery of our monthly prayer email, and ad-hoc prayer resources, as well as working collaboratively with colleagues in Medair UK and the wider group to commission resources that will engage Christian audiences.
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With the support of the Engagement Support Officer co-ordinate all requests for speakers in churches ensuring that a staff member or alumni, is available and well briefed ahead of time.
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Oversee the management the Medair UK alumni network – developing events, online and in-person, personal touchpoints and communications that will encourage this warm audience to keep enthused about Medair and growing our awareness in there networks.
Church Management
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Manage the related tasks of the Engagement Support Officer whose role is split with 60% on Trusts and Foundations, and 40% on Churches and Alumni. This is matrix-management as the Engagement Support Officer is line managed by the Grants Manager.
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Oversee the receipting and acknowledgement of all financial support from churches, using creative ways to thank and steward churches and supporters who generously donate.
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Maintain an up-to-date and accurate record of church relationships on our CRM (salesforce), monitoring engagement events, income targets, key contacts and audience growth.
Internal Liaison
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Liaise with Medair’s Heads of Country Programmes, Country Directors and Communications Officers in order to gather information and data for the purposes of applying and reporting to funders.
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Foster dynamic and mutually beneficial relationships with colleagues across Medair International and the Affiliate Offices, readily sharing engagement products, resources and generously collaborating when there are international opportunities.
Why work for us?
Are you looking for a role where you can make a real impact? In this brand-new role, you will use your strategic vision and technical insight skills to continuously improve CARE International UK’s fundraising. You’ll lead a team of three to proactively deliver new and improved processes that ensure our fundraising data is structured to support the delivery of brilliant, timely analysis and insight.
CARE International UK are embarking on an ambitious new fundraising strategy, and you will be a key player in our journey to being a more data driven, and audience focused fundraising organisation.
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
You will be a marketing insights and data specialist – ideally in the charity fundraising sector - who puts audience at the heart of your work. You’ll enjoy sharing your learnings and recommendations with fundraisers to ensure CARE’s income generation goes from strength to strength.
You’ll be able to confidently manage a capable team to ensure they are able to produce their best work. And you will have the strategic vision and technical skills to proactively suggest and implement new and improved processes.
Your extensive experience in building reports in an application such as Power BI, and confidence in data management (ideally Raiser’s Edge NXT) will ensure your success in this role.
About the role
This role sits within CARE International UK’s Individual Giving team, but you’ll work across the entire Fundraising and Comms department.
Along with your team of three, you will play a vital role in support fundraising teams to better understand their audiences and target their communications. You’ll need to be comfortable with change, as this role requires the postholder to design, scope and implement significant improvements to processes and technology to ensure our data and reporting practices are efficient, accurate and fit for the future.
To be successful in this role you’ll need to be a creative thinker, proactive and a confident communicator – as well as your excellent data manipulation and analysis skills.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to, our hr team.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.
Please view the attached Candidate Brief.
Closing date: Sunday 5th January 2025
Interview date: Friday 10th January 2025
Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work.
We are looking for someone to join our team as a Supporter Experience Officer, to deliver supporter communication journeys across a range of channels and audiences to retain support, and increase engagement with Battersea and inspire them to continue, increase or diversify their support.
The ideal candidate will have proven experience of planning, implementing and evaluating direct marketing campaigns, with demonstrable knowledge of direct marketing across a range of media channels. They should also have experience of accountability and reporting for results, income and expenditure.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 12th January 2025
Interview date(s): w/c 27th January 2025 (1st round); w/c 3rd February 2025 (2nd round)
We want to hear about your experience in your own words. Whilst we understand the support AI software can offer, it can also lead to numerous applications reading near identical to each other. To best showcase yourself we encourage you to write your responses without the assistance of AI.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
We're looking for a Community Fundraising Manager - it's a great opportunity to develop a plan and deliver a diverse portfolio of fundraising activities to engage people with our work and contribute to our income.
You will manage a team to help develop innovative fundraising products, grow our supporter base and provide exceptional supporter stewardship.
Income generation
- Responsible for supporting the development of a 3-year community fundraising income strategy to grow income from a modest base of £125k per year to circa £275k per year.
- Implement the operational plan for community fundraising income.
- Plan, develop and deliver new community fundraising products, campaigns and events that will resonate with stakeholders including members, donors and volunteers to fundraise.
- Work collaboratively with Comms, Marketing & Digital teams to develop and drive forward promotion of community fundraising to reach existing and new audiences, including developing content for social channels, e-comms, webpages and fundraising packs.
- Establish a network of community fundraisers, building relationships with community fundraising ‘champions’, and providing excellent supporter care and timely communication.
- Evaluate community fundraising projects regularly and make changes when necessary.
Leadership, management and collaboration
- Lead the community fundraising programme in line with Marine Conservation Society values and organisational culture.
- Contribute to fundraising cross-team planning and strategy development.
- Line management of 2 part-time Community Fundraising support roles with responsibility for operational delivery of their fundraising plans and performance management including, 1-2-1 meetings, appraisals, day-day performance management against KPI’s, motivation and objective setting.
- Build collaborative relationships with peers across the charity.
Governance & reporting
- Manage the overall budget for community fundraising, including monitoring of income and expenditure against budget.
- Setting, measuring, and reporting against agreed KPIs
- Ensure the Community Fundraising team are accurately recording the receipt of donations and gifts received from supporters.
- Ensure accurate financial and CRM supporter records are maintained and accessible.
- Ensure all relationships comply with relevant charity law, GDPR requirements and the charity’s Ethical Fundraising Policy.
- Work with our Data Manager, Head of Marketing, and the Fundraising team to ensure the CRM database holds key, relevant profile information on supporters.
- Attend department and organisational meetings reporting on team related matters as required and cascading organisational priorities as appropriate.
Knowledge and experience (what you’ll know)
Essential
- A track record in community fundraising or similar, with the ability to demonstrate success in meeting financial targets and income growth.
- Can demonstrate your experience of supporting the development of 3-5 year strategic plans
- Experience of developing and leading on annual operating plans in line with strategic goals.
- Can show your line management experience, including knowledge of successfully developing and motivating a team.
- Can successfully set and manage multi-year budgets.
- Good knowledge of and experience of working with CRM databases including the collection and storage of data in line with GDPR.
- Sound knowledge of current fundraising trends and knowledge of fundraising policies, procedures and legalities.
Desirable
- Experience of establishing and growing new community fundraising products.
- Project management experience, able to plan and deliver within set timescales.
Skills & abilities (how you’ll do it)
Essential
- Able to take responsibility for delivering against objectives and monitor and evaluate operational and financial plans.
- Excellent interpersonal skills including relationship building, influencing and negotiating with a wide diverse audience
- Able to work as a leader and motivate others.
- Excellent written and verbal communication skills, including attention to detail.
- Strong planning skills and the ability to manage a varied and busy workload while meeting tight deadlines.
- Self-motivated and able to demonstrate creativity, initiative and work proactively
- Ability and confidence to represent the organisation with potential and existing donors.
Desirable
- Strong IT skills, including MS 365 tools (Teams, SharePoint, One Drive etc.) Word, PowerPoint, Excel etc.
Personal Qualities (what you’ll bring)
A personal style in line with our values and our commitment to equity, diversity and inclusion:
We are brave We have integrity
We are a community We are credible
We are positive We are solutions focused
- An innovative and creative thinker who is quick to generate solutions and ideas.
- Comfortable with change, with a flexible and adaptable approach to work, with good prioritization skills.
- Approaches problems with a creative and enabling mindset to seek solutions.
- Responds positively to challenges – managing your personal responses when things get busy
- Comfortable and capable when working independently and on own initiative.
- Motivated and focused in both the home working and busier working environments.
- A good team player who builds open and supportive relationships.
- A positive, optimistic, and ambitious vision for the future of Community Fundraising.
- Collaborative and team-oriented approach, with the ability to work effectively with colleagues across different functions and levels.
- Proactive and results-driven mindset, with a focus on achieving measurable outcomes.
We tackle the ocean emergency by working with communities, businesses and governments.
The client requests no contact from agencies or media sales.