Governance Officer Jobs

Salary: £42,479 per annum pro-rata, rising to £44716 pro-rata after 12 months in London (or £39,290 pro-rata per annum rising to £40,526 pro-rata after 12 months outside of London).

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 14th April

Shortlisting date: 17th April

Interviews: 25th April

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​About the Services and Partnerships directorate

This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission.

Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning. With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the second of these three areas.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

To be successful in this role, you’ll bring experience in managing programmes, events, or courses, along with an ability to use technology and learn new systems. Experience with customer management systems for project coordination and reporting will be valuable. 

You’ll be comfortable working in a dynamic environment with changing priorities and will have an understanding of learning priorities for charities alongside a strategic mindset. Above all, you’ll be motivated by delivering excellent support and creating meaningful impact for our learners.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

This is an exciting opportunity for an ambitious self-starter who wants to be a part of a team that is working to take the charity to its next level of growth and development. We are looking for someone to join the Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of our 5-year vision and charitable mission and objectives.

You will have a strong, successful track record of fundraising and/or other forms of income generating in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, corporate, major donors and other individuals. In addition, you should have a strong knowledge of marketing and communications principles and practice, digital marketing, and social media, and be confident in engaging audience sensitively with real-life stories to demonstrate impact and create a compelling case for support. 

If you have the skills, experience, drive and enthusiasm to join this well-established and successful charity and help us grow, we would like to hear from you as soon as possible.  FSW is based in Brighton and covers the whole of Sussex. For the first month the successful candidate would work from the central office but ultimately the role is hybrid with an expectation that while the Director will be in the office for at least two days a week, the remaining time can be worked remotely if desired. 

Closing date for applications is the 30th of April with interviews in Brighton on Monday 12 May. FSW uses a “blind” recruitment process which means all application forms are anonymised so we focus on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process therefore we are unable to accept CVs.

The role of Programme Support Officer will provide administrative and coordination support to new What Works Programmes, ensuring the smooth delivery of projects and initiatives.

The role will also oversee the administration of two expert evaluation advisory groups and the evaluation panel that supports the Evidence & Evaluation team to commission and run high quality projects.

Key responsibilities include:

• Assisting with programme and project design, planning, monitoring of progress, liaison with other teams in Youth Futures, including communications, and resolving problems

• Providing administration support to two expert evaluation advisory groups (including setting up contracts, managing communication with the group, scheduling meetings, taking minutes, and managing payments to advisory group members)

• Meeting note taking and minuting and preparation of relevant documentation as required

• Administration support of panels (including setting up contracts, managing communication with the panel, scheduling meetings, allocating tasks, and managing payments to panel members). These panels may cover ethics, peer review, and provision of evaluation projects.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

The young people we aim to serve – and the challenges they face – are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

The Helen Bamber Foundation Group, comprising the Helen Bamber Foundation and Asylum Aid, stands at the forefront of human rights work, providing life-changing support to survivors of trafficking, torture, and extreme human cruelty. For nearly two decades, we have delivered expert trauma-informed care, legal protection, and advocacy to some of the most marginalised people in our society.

As we settle into our newly developed Trauma Centre in London, we are entering a critical moment in our journey, building on our many successes to date. This purpose-built space represents more than just a new home for our services – it is a platform for expanding our impact, strengthening our model of Integrated Care, and deepening our collaborations with partners across the sector. We are seeking an exceptional Chief Executive Officer to lead us through this next phase, navigating a shifting external landscape while ensuring our organisation continues to thrive.

The human rights sector is facing immense challenges. Survivors’ needs are growing more complex, the policy environment is increasingly hostile, and resources remain constrained. Our new CEO will meet these challenges with determination, building on our legacy of expertise to drive systemic change. You will have the opportunity to shape innovative service delivery, influence policy at the highest levels, and ensure that our voice continues to punch above its weight. As the leader of both charities, you will work closely with our highly skilled Boards of Trustees, including our Lived Experience Board Observers, to ensure our work remains authentic, grounded in survivor experience, and impactful at scale.

We are looking for a leader with a strong track record of strategic leadership in the charity, non-profit, or social justice sector. An understanding of human rights and an aptitude for advocacy and influencing policy will be crucial, and we are particularly interested in your ability to build effective partnerships, enhance our external profile, and secure sustainable funding. Our organisation has long been defined by ambition beyond its size, and your leadership will help us continue to deliver world-class support while making a lasting impact on the systems that shape survivors’ lives.

This role requires someone who can move seamlessly between strategic oversight and operational excellence, from representing our mission on national and international stages to inspiring our team of 75+ staff and 100+ volunteers. Most importantly, you will bring an unwavering commitment to justice, human dignity, and the rights of survivors – the values that have defined our work since our founding.

Closing date: midnight, 14 April 2025.

Hours: Full-Time – 36 hours per week

Contract: Permanent

Location: Remote (travel to London, Birmingham and Forests required monthly) 

This is the opportunity to play an influential and impactful role in one of the most important causes of our generation – the climate emergency.  Trees will enable 25% of the UK's 2050 net zero ambition and this role sits at the heart of this, supporting one of the UK’s largest woodland creation partnerships, England’s Community Forests.

The Community Forest Trust (CFT) is a charity that supports, enables and champions England’s Community Forests (ECFs).  Across England there are 15 Community Forests that deliver social, economic, and environmental impact through woodland creation and restoration.  In 2024/2025 they will plant over 2.5 million trees, most of which are funded through Defra’s national tree planting programme, the Nature for Climate Fund Programme.

The Managing Director will have the drive, rigour, and organisational and stakeholder management skills to develop and deliver a new CFT Business Plan.  The current Business Plan was developed in 2022 and runs to March 2025.  It has now been delivered.

The Managing Director will be responsible for providing the overall leadership and management of CFT and ensure effective governance and compliance with all legal requirements. To fulfil this aim, the Managing Director must ensure that robust structures and systems are in place to deliver CFT’s strategic priorities and CFT’s charitable aims and objectives.

A few key responsibilities of the role include:

• Take ownership of delivering the future direction and shape of CFT and deliver the CFT vision
• Provide organisational leadership for CFT, establishing and implementing business objectives through a business plan
• Work closely with the Chair of the Board, Trustees and staff, building positive working relationships in a constructive and consultative environment
• Manage the agreements (service delivery) with the ECFs with who CFT has a specific and formal arrangement
• Deliver the services and outcomes to the ECF Network, the Forests that CFT supports and those Forests that CFT runs
• Support project development work taking place at local level to support the Northern Forest programme
• Develop and lead funding strategies and write or assist with writing funding bids when required

This list is not exhaustive, please access the full job description for this role attached to this advertisment.

To be successful in the role, the postholder must have previous senior management and leadership experience gained at an organisation of comparable scale and complexity. A track record of developing and implementing Business Plans is also a must, along with experience of representing an organisation to external stakeholders and forming effective partnerships, working effectively with a board of trustees or equivalent, and managing contracts and service providers.

The postholder will have outstanding leadership skills with the ability to develop strategic plans and motivate and inspire others, knowledge of financial management, including budgets/cashflow, income generation and writing successful funding applications, and knowledge of community engagement and mobilisation.

In return, you will receive some great benefits which include:

• Competitive rates of pay
• Remote and flexible working
• 25 days annual leave per year, plus bank holidays
• An enhanced pension scheme
• Possible funded training opportunities

We welcome individuals with a general interest in the environment and its preservation.  We are also an equal opportunities employer who consider applications from all communities.

Should you be interested in this role we would be pleased to hear from you via a CV and a covering letter. Please submit this by the closing date of 18th April 2025.

This is your chance to provide authentic and visionary leadership to a life-changing women's charity, as it looks to appoint its next Chief Executive.

Salary £68,000
Location Lancashire (70/30 onsite from chosen centre*/home working)
Culture Flexible, life and family-friendly

*Centres in Accrington, Blackburn, Blackpool, Burnley and Preston (with expectation of travel across region)

Lead with purpose. Transform lives. Champion change.

For 40 years, Lancashire Women has been a force for good - empowering women to overcome barriers and take control of their futures. They use a whole person and trauma-informed approach that puts women firmly at the heart of everything they do, and every decision they make.

Their services range from mental and general health and wellbeing, to money and debt advice, as well as supporting women to gain the skills and confidence to get into employment. Lancashire Women also works in the prevention and rehabilitation of women connected to the criminal justice system, with expertise in addressing multiple and complex unmet needs.

Now, we're looking for a bold and authentic Chief Executive to build on this legacy and drive the organisation forward.

This is more than just a leadership role - you'll be part of a movement for change, building community and connection.

About the role

This is a career-defining leadership opportunity for someone with a deep commitment to women's rights, equality, and social justice. In this role, you will:

• Lead a well-established and highly respected charity with a reputation for delivering impactful services for women.
• Shape and deliver the strategic vision, ensuring financial sustainability and service excellence.
• Build high-level partnerships across health, justice, social care, and government sectors.
• Advocate for policy change - raise awareness and influence decision-makers on the issues that matter.
• Create a culture where women (internally and externally) are supported to feel safe, valued, and empowered.

Who we're looking for

This role is perfect for you if can strike the right balance between strategic, visionary thinking and delivery of operationally excellent, values-led services that continually seek to improve.

To apply, you'll need to demonstrate:

• Significant, strategic leadership experience in either charity, public (or related and relevant) sectors.
• Depth of understanding when it comes to trauma-informed services and the challenges facing women with complex needs.
• Proven experience leading organisations or services that are robust and financially sustainable.
• Commercial mindset with an exposure to a broad spectrum of charity sector income generation (including personal engagement with high-value funders).
• Compassionate and collaborative leadership style, empowering the organisation and individuals to play to their strengths.
• Ability to engage, influence and advocate at the very highest levels.

Why Lancashire Women?

It's a passionate, people-first team offering a flexible, rewarding work environment with benefits including:

• 28 days holiday + birthday off
• Pension scheme (8% total, 3% employer contribution)
• Access to wellbeing & support services and a healthcare plan
• Professional growth opportunities
• The chance to make a genuine difference to women's lives - every single day

There's so much potential to make a big impact here. If we've managed to capture your imagination, then we'd love to hear from you.

To apply, all you need to do is send a copy of your CV or profile to Amelia Lee as the first step.

We'll then be back in touch with further details on the application process, providing your experience meets the brief.

Please note this post is open to female candidates only. It is exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975.

Closing date: 9am on Wednesday 16th April
Interviews: Dates currently being confirmed

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Are you passionate about community wellbeing and eager to make a lasting impact?
We are seeking an inspiring and dynamic Chief Executive to lead Stour Health and Wellbeing Partnership through an exciting new chapter. Thanks to recent success in securing National Lottery and local health funding, we are now establishing our first paid staff team. This is a rare and exciting opportunity to shape the future of our charity from the ground up and leave your mark on a growing organisation.

In this pivotal role, you will:

• Provide strategic leadership to drive our mission forward.

• Manage the charity effectively and efficiently, ensuring sustainability and growth.

• Lead on fundraising initiatives to secure ongoing support for our vital work.

• Ensure full compliance with relevant policies, governance, and regulatory requirements.

• Develop and nurture strong partnerships across the community to expand our reach and impact.

We are looking for an individual with excellent leadership skills, strategic vision, and a strong understanding of the charity sector. If you are committed to making a difference at a grassroots level and thrive in building connections, we would love to hear from you.

Closing date Friday 11th April 2025 Interviews: Week commencing 21st April 2025

At The King’s Trust, we’re committed to creating opportunities for young people—and strong financial systems help us deliver on that promise. We’re looking for a Finance Service Owner to lead the development and optimisation of our finance systems, supported by effective processes, technology, data and people.

This is a unique opportunity to shape the future of finance technology, ensuring our systems are efficient, secure, and scalable, while supporting key teams across the Trust.

What You’ll Do:

• Lead the strategy, development, and optimisation of finance technology
• Work with stakeholders to ensure our systems accurately support finance business processes and people
• Align fundraising technology with Fundraising, Delivery and People systems and overall Enterprise Architecture 
• Own the end-to-end delivery of finance technology solutions
• Ensure our finance architecture is robust, scalable, accessible and future-proof
• Stay ahead of emerging financial technologies, best practices and compliance requirements
• Identify risks, develop disaster recovery plans, and maintain strong data governance

What You’ll Bring:

�� Expertise in finance systems and technology solutions

�� Strong leadership and stakeholder management skills

�� Ability to translate technical concepts into clear, actionable solutions

�� Experience working with not-for-profit organisations and financial processes

�� A passion for using technology to enhance financial efficiency and transparency

Join us in shaping the future of finance technology at The King’s Trust and help us maximise our impact for young people.

Role: Finance Officer
Hours: 37 hours per week
Contract: Permanent
Salary: £27,033 - £29,921 per annum
Closing date: 13 April 2025
Interview date: 22 April 2025

Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.

We are proud to offer a wide range of benefits, including:

· A warm and welcoming working environment,

· 35 days annual leave inclusive of bank holidays, increasing with length of service,

· Contributary pension scheme,

· Free car parking,

· Subsidised lunches,

· Cycle to Work Scheme,

· Shopping, leisure and holiday discounts,

· On demand GP,

· Westfield Health Cash Plan,

· Life Assurance,

· A range of Wellbeing initiatives.

The role
In your role as Finance Officer, you will carry out a range of duties to assist the Head of Finance with the smooth running of the Finance department and provide finance support and advice to other departments in the Hospice.

We are looking for a focussed and self-motivated individual, who has experience in financial support and undertaking financial tasks including payroll. You will have good communication skills and be able to effectively prioritise your workload and to work under your own initiative. You will be familiar with a range of IT and finance systems.

The successful candidate will:

· Be highly numerate and literate

· Have excellent attention to detail

· Have previous experience of providing finance administrative support in a multidisciplinary environment

· Qualified, or part qualified AAT/CIPFA

The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £27,033 - £29,921 per annum.

How to apply
Applicants should submit an up-to-date CV with a supporting statement setting out how you meet the criteria for the role to HR Department. 

If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.

Successful appointments will be subject to Standard Disclosure and Barring Services Check (DBS) check.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs.

We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.

About POW UK

Protect Our Winters UK (POW UK) is a charity that rallies the outdoor community to drive meaningful action on climate change. We are a community of athletes, scientists, creatives, collaborators, and business leaders advancing non-partisan policies that protect our world today and for future generations.

We were founded in 2017 by a team of UK outdoor enthusiasts (like you) to mobilise the UK outdoor sports community. We work with athletes, creatives, the outdoor community, and outdoor industry to bring about a net zero society.

The Opportunity: We are looking for a visionary leader to drive its next stage of growth and impact. Over the past several years, POW UK has grown from a founding idea/cause by pro snowboarder Jeremy Jones to the leading voice for the outdoor community in the UK on climate. POW UK punches above its weight as a recognised, followed and loved brand. We need a leader who can establish the structural base (systems and processes) to enable the organisation’s growth and impact, as well as lead the delivery of the strategy set by the Board. The organisation currently has an annual operating budget of £280K, a 4-person team, and a community of athletes, creators, scientists, and business people in the world. With mounting evidence on climate change and its impacts and with sports clubs, organisations and governing bodies starting to understand this, POW UK’s moment is now. There are significant opportunities to nurture our current audience, grow its adjacent audiences, and expand its relevance. We believe the growth potential for POW UK’s positive influence is truly unlimited.

Key Responsibilities:

· Organizational Leadership: Create a positive and inclusive culture that aligns with POW UK's values. Develop policies, systems, and processes to support our team's growth and effectiveness.

· Strategic Vision: Leverage POW UK's strengths to drive impactful initiatives. Lead the development and execution of our multi-year plan (2025-2029).

· Movement Building: Inspire and rally the outdoor community to influence climate policy. Engage with sports governing bodies, athletes, scientists, and environmental advocates to amplify our mission.

· Fundraising and Audience Expansion: Develop strategies to grow our donor base and build relationships with environmental organizations and sports communities.

· Public Speaking and Marketing: Represent POW UK at events and in the media. Use compelling storytelling to persuade and inspire action.

· Technical Acumen: Dive deep into climate policy and advocacy. Commit to continuous learning and embrace uncomfortable conversations to advance our thought leadership.

· Passion for the Outdoors: Lead by example with your love for extreme winter sports and the outdoor life. Understand the power of this passion to drive change.

Qualifications:

· Bachelor's degree desired; Master's (e.g., MBA) preferred

· 10+ years of executive leadership experience in for-profit or non-profit organizations

· Proven track record of setting ambitious strategies, building teams, and achieving success

· Experience developing HR policies that promote diversity, inclusivity, equity, and learning

· Excellent communication and relationship-building skills

· Positive attitude and passion for climate action and the outdoors

· Understanding of competitive outdoor sports, and the broader outdoor sports community and industry experience preferred

· Belief in POW UK's mission and theory of change

· Ability to thrive in a fast-paced, resource-constrained environment

· Strong leadership, coaching, and mentoring skills

· Ability to handle high-conflict situations with empathy

Why Join Us? As the CEO of POW UK, you will have the chance to lead a passionate team and community dedicated to protecting the environment. You will work with like-minded

individuals who share your love for extreme winter sports and your commitment to combating climate change. Together, we can make a lasting impact on the areas we care about most.

Further details available on our website (type Protect Our Winters UK in search engine). In case of further questions about the role, don't hesitate to reach out to the team.

Your primary task will be to take on responsibility for managing specific projects such as those outlined below, and to lead on other projects as identified by the Chief Operations Officer (COO). You will be working alongside the COO to provide operational, developmental, and strategic support for the charity, ensuring its continuation, sustainability, and success. You will provide strong communication and organisational skills and ensure systems are in place to facilitate effective co-ordination and functioning of all sections of the charity. You would be expected to work autonomously and be able to meet deadlines. You will actively seek and develop new opportunities for our charity and be able to deputise for the Chief Operations Officer when appropriate, e.g., during annual leave. This includes ensuring all reporting aspects are complete, including liaising with other team members.  

AREAS OF WORK, TASKS, AND RESPONSIBILITIES

Project Management

• Responsible for ensuring robust project management documentation is in place, producing milestone plans and monthly updates, and highlighting any risks.  
• Taking full responsibility for the coordination and delivery of designated projects from start to finish.
• Organising cultivation events, including venue sourcing, booking, and attendee management.
• Organising international trips for clinicians, including: booking flights and accommodation; organising travel insurance; managing visa applications and other necessary paperwork; managing all communications with clinicians.
• Bringing teams to the UK for training visits, including: liaising with hospitals and relevant departments; organising flights and accommodation; managing visa applications and other necessary paperwork, managing all communications with clinicians.
• Coordinating and producing/accessing training videos and resources, and liaising with the specialist website provider for upload and management.

Charity Development

• Working to manage charity activities, including, but not limited to:
  • Positioning CLEFT as a respected charity and ensuring it works to influence and encourage good practice within the sector.  
  • Liaising effectively and working with the Board of Trustees, committee members, and section leads, as well as other relevant stakeholders.  
  • Seeking opportunities to promote and develop the charity within the sector.  
  • Supporting the charity in development opportunities with sector specialists, outside organisations, and other key stakeholders to develop relationships on behalf of the charity.  
  • Maintaining a direct link to the Board of Trustees, committee members, and section leads through meeting attendance and ongoing comms via email/WhatsApp, contributing effectively where needed.  

Other areas of responsibility

The Deputy Operations Officer should be prepared to perform other duties that may be necessary from time to time, falling within the remit of responsibility of this post and appropriate under the charitable objects and development plan. These may include but are not limited to:

• Shared running of the virtual office.
• Regularly liaising with Trustees and keeping them updated.  
• Updating and adhering to CLEFT’s policies and procedures, including the development of new policy when directed or identified.  

As a small charity, all team members need to be flexible with their approach and be willing to undertake basic duties as and when required.

Emmaus Greenwich is a unique charity that offers a home, work experience, and individual support for up to 45 people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, meaningful work opportunities, and a sense of belonging.

At the heart of Emmaus Greenwich is our companions. Companion is the name given to people who live in an Emmaus community and contribute to the social enterprise, where they support themselves and one another.

Emmaus Greenwich offers an individual holistic package of support and a tailored development plan to support each companion develop new skills (or build on existing ones) to boost confidence, improve mental and/or physical health and wellbeing, and increase employability.

We are looking for a Chief Operating Officer that will be responsible for the operational management of the social enterprise, facilities, and Companion community at Emmaus Greenwich. Reporting to the CEO, the COO will ensure that all areas operate efficiently, meet compliance and safety standards, and support the overall mission of the charity. 

Duties and Responsibilities

1. Leadership

• Ensure smooth and efficient operations through strategic and effective operational management.
• Lead and support the Retail Manager, Property & Facilities Manager, and Community Manager in delivering their respective functions effectively.
• Work closely with the CEO, Board of Trustees, and leadership team to develop and implement the organisation’s long-term strategic goals.
• Foster a culture of collaboration, accountability, and continuous improvement across the organisation.

2. Social Enterprise & Retail Operations

• Oversee the Retail Manager in managing charity shops and retail operations, ensuring financial growth and sustainability.
• Develop and implement business strategies to enhance sales, efficiency, and income generation.
• Identify new opportunities for business diversification and expansion within the social enterprise.
• Ensure compliance with retail regulations and best practices.

3. Facilities & Property Management

• Oversee the Property & Facilities Manager to ensure all Emmaus Greenwich properties are well maintained and meet health & safety, compliance, and regulatory standards.
• Develop and oversee maintenance schedules, capital improvement plans, and risk management strategies.
• Ensure effective management of utilities, repairs, and external contractor relationships.
• Oversee security, fire safety, and infrastructure projects.

4. Companion Community & Wellbeing

• Oversee the Community Manager in ensuring a safe, supportive, and empowering environment for companions.
• Work with the team to develop individual progression plans, enabling companions to build skills and move towards independence.
• Ensure that companions are meaningfully engaged in charity operations and social enterprise activities.
• Implement safeguarding policies and best practices for supporting vulnerable individuals.

5. Financial & Budget Management

• Work with the CEO and Finance Manager to oversee budgets, financial planning, and cash flow management.
• Manage financial performance across the social enterprise, facilities, and community services.
• Identify cost-saving opportunities and revenue-generation strategies.
• Ensure compliance with financial regulations, charity governance, and reporting requirements.

6. People Management & Organisational Culture

• Lead and develop the Operations, Property & Facilities, and Community Managers, ensuring high levels of motivation and performance.
• Establish and oversee effective recruitment, training, and performance management processes.
• Promote diversity, equity, and inclusion throughout the organisation.
• Champion Emmaus values and ensure they are embedded in daily operations.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristics, perspectives, ideas, and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate for our roles, all our applications are anonymised until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

At The King’s Trust, we’re on a mission to help young people thrive—and technology plays a vital role in making that happen. We’re looking for a Fundraising Service Owner to lead the way in ensuring our fundraising systems and technology are optimised, effective, and aligned with our long-term strategy.

In this role, you’ll own the end-to-end delivery of fundraising technology solutions, collaborating with stakeholders to shape and implement a service that supports our fundraising teams, enhances supporter engagement, and drives revenue growth.

What You’ll Do:

• Lead the strategy, development, and optimisation of fundraising technology
• Work with stakeholders to ensure our systems support fundraising excellence
• Ensure our fundraising tech is scalable, secure, and future-proof
• Identify and mitigate risks while ensuring best-in-class data governance
• Keep on top of emerging fundraising technologies and digital trends
• Align fundraising technology with Finance, Delivery and People systems and overall Enterprise Architecture 

What You’ll Bring:

�� Strong leadership and stakeholder management skills
�� Technical knowledge of fundraising systems and CRM platforms
�� Ability to translate complex tech into simple, effective solutions
�� Experience delivering successful technology projects in fundraising or NFPs
�� A passion for leveraging technology to maximise fundraising impact

This is a fantastic opportunity to shape the future of fundraising technology at The King’s Trust, making a tangible difference in young people’s lives.

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world. 

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will you Make a Difference?  

The Executive Assistant (EA) will provide high-level administrative support to Amna’s CEO, Senior Leadership Team (SLT) and Board of Trustees. This includes administrative help such as managing calendars, drafting communications and briefings, planning, and organising meetings, inbox support, travel, office administration and personal assistance. It also includes working on and managing special projects including research, data analysis, preparation for public speaking, writing and research. 

This dynamic and creative position requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality. The ideal candidate will have excellent communication skills including strong written and verbal skills, the ability to work with little supervision, and manage simultaneous priorities within the leadership team.

The role holder will report to the CEO. 

Key areas of responsibilities: 

CEO/SLT Support 

• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer", staying attuned to the internal and external environment and keeping the CEO updated on relevant issues. 

• Anticipate the needs of the CEO and SLT in advance of meetings, conferences, and public appearances. 

• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO and SLT team, including those of a highly confidential or critical nature. 

• Liaise between the CEO and SLT to ensure regular communications and smooth decision-making. 

• Provide sophisticated calendar management for Amna’s CEO and the SLT. Prioritize inquiries and requests while troubleshooting conflicts and exercising tact; make judgements and recommendations to ensure smooth day-to-day engagements. 

• Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect CEO’s and SLT members style and Amna’s values and policies. 

• Work with the Senior Leadership Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships. 

• Writing and managing documentation and data sets for the CEO and SLT as needed, including briefing papers, correspondence and talking points. 

• Leading and managing special projects including research for Amna’s, CEO’s and SLT’s contribution to future books, podcasts and articles. 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 

Admin and travel management 

• Maintain an organized filing system for documents, records, and correspondence related to the CEO, SLT and board. 

• Ensure compliance with organizational policies and procedures in all administrative functions 

• Assist in the preparation and execution of organizational events. 

• Research and propose the most efficient and cost-effective travel options, including flights, trains, and accommodations. 

• Secure necessary travel documents, such as visas, passports, well in advance. 

• Prepare detailed travel itineraries, including transportation, accommodation, meeting times, and addresses. 

• Book accommodations that suit the requirements of the trip, ensuring comfort and proximity to meeting venues. 

• Manage group bookings for team members traveling together to streamline costs and logistics. 

• Handle travel expense reports, ensuring compliance with Amna policies and timely reimbursement. 

• Occasional travel may be required.

Board support 

• Manage due diligence and onboarding processes for new Trustees, ensuring compliance and accurate record-keeping. 

• Organize tailored training sessions for Board members. 

• Maintain up-to-date records of Board members, including contact information, terms of service, and compliance documents. 

• Assist Board members with travel expense claims and ensure accurate processing. 

• Compile, organize, and distribute materials for Board meetings, including reports and presentations. 

• Edit and format Board papers to ensure consistency and professionalism. 

• Coordinate logistics for Board meetings, including scheduling, venue arrangements, and required technology or equipment. 

• Attend Board meetings to provide administrative support, take minutes, and document actions and decisions. Distribute minutes promptly and track follow-up actions. 

• Develop and implement comprehensive induction plans for new Trustees. 

• Facilitate introductions and provide orientation materials to integrate new Board members effectively. 

Governance and Compliance 

• Support the CEO and committee chairs in adhering to the organization’s governance framework. 

• Maintain a centralized, up-to-date register of governance documents for easy access by senior staff and Trustees. 

• Ensure the organization complies with GDPR regulations in relation to all Board activities. 

• Work with the CEO and Chair to ensure the Board is informed about safeguarding practices and remains accountable. 

• Support emerging governance practices and Trustee development in partnership with the CEO and Chair. 

• Plan and execute Trustees’ regulatory obligations, including registering them with appropriate bodies. 

  Qualifications and Experience:  

• Minimum of 4-7 years of progressively responsible and diversified administrative experience, experience as an Executive Assistant or similar role. 

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external stakeholders. 

• Excellent research skills and experience in writing briefing papers 

• Exceptional organizational skills and impeccable attention to detail. 

• Ability to work both independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. 

• Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials. 

• Able to maintain a high level of integrity and discretion in handling confidential information. 

• Demonstrable commitment to Amna values and mission. 

• Legal understanding or experience with the Charity Commission is preferred. 

• Non-profit board experience is preferred. 

Behaviors and Attributes:   

• Initiative & ownership: Proactively takes responsibility for tasks and follows through without needing direction.

• Anticipatory approach: Demonstrates the ability to think ahead, foresee potential challenges, and propose thoughtful solutions before issues arise.

• Decision-making skills: Exercises good judgment and makes informed, timely decisions within their scope of responsibility.

• Adaptability & resilience: Staying calm under pressure and adjusting to shifting priorities.

• Emotional intelligence: Strong interpersonal skills to navigate relationships and manage competing priorities diplomatically. 

• Active listening: Understanding the needs of the CEO, board, and SLT to anticipate requirements. 

• Confidentiality & discretion: Consistently handles sensitive and confidential information with the highest level of professionalism and trustworthiness. 

Benefits: 

See our wellbeing strategy through this link.  

Work Location and Environment  

This role is a hybrid job opportunity, and open to applicants in London, UK. 

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

Remuneration: 38,000 GBP per annum.   

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement. 

Recruitment timeline: 

Written task: week of May 5th. 

Interviews: week of May 12th.

Only Shortlisted candidates will be contacted.