Governance Manager Jobs
This is an exciting time to join the Executive Team leading Transform MS (Measurement Science) Community Interest Company (‘the CiC’), a University of Plymouth spin out company who are internationally recognised as experts in measurement science. We are committed to our social purpose: “to maximise the value of clinical research to minimise the impact of disease”. Based in Plymouth, but operating globally, this role will make a significant contribution to our business and will require a person with an excellent track record for co-ordinating the delivery of high-quality research focussed projects and services.
The CiC is a small but developing business with ambitious future plans so we need leaders who are pro-active, can problem solve and have the capability to confidently tackle new challenges . We are a collaboration of international experts with a unique combination of clinical, measurement science, regulatory and commercial expertise. This multi-disciplinary team provides unparalleled research and consultancy services to global clients and has an extensive partnership network spanning Global Pharma, University, Research & Innovation sectors as well as the NHS.
This is a job where everything you do will be, in some way, contributing to better outcomes for the community and to people who have long-term conditions such as multiple sclerosis and parkinsons. So, if you want a role with a commercial edge, plenty of challenge and diversity that provides lots of rewards then this job could be perfect for you.
Accountable to the CiC Chair and a member of the Board and Executive Team, this role will lead our fantastic Delivery Team and create the environment and culture required to support consistent delivery of client expectations and positive impact for the communities we serve.
As a member of the Executive Team, you will collaboratively work together to deliver the 5-Year Plan enabling the CiC social purpose and strategic aspirations to be achieved.
If this appeals thenk click on apply to read our information pack and get in touch - we look forward to meeting the person who will help us in the next step of our journey.
Specifically, the key duties of this role are:
Specific duties:
Strategy
• Work with the Board to successfully deliver the CiC future ambitions and 5-Year Roadmap. Specifically, lead the 5-Year Financial Plan; the Organisational Development Plan – including the 12-month Operational Plan; and the 5-Year People Plan
• Ensure organisational readiness to ensure TMS can respond positively and at pace to new opportunities
• Lead the development and implementation of the TMS 5-Year Financial Plan to support delivery of the 5-Year Roadmap
• Support the Business Development Officer (BDO) to deploy effective horizon scanning and networking to keep abreast of relevant international, national and local opportunities that provides opportunities for business development and community impact.
Governance
- Lead oversight of project delivery and responsibility for flagging matters for escalation as appropriate to the Board
- Lead operational management and administration of TMS within the frameworks established by the Board
- Ensure the Board are kept fully updated and advised in line with the 5-Year Roadmap. Specifically, lead the 5-Year Financial Plan; the Organisational Development Plan – including the 12-month Operational Plan; and the 5-Year People Plan
- Lead development, implementation and adherence of TMS policies and procedures and ensure they are regularly reviewed against current best practice
- Ensure that TMS meets all of its obligations as a CiC with all regulatory and compliance bodies
- Implement, manage and develop the TMS Operational and Delivery Governance framework on behalf of the Board
- Co-ordinate monthly reporting and provision of performance data to support delivery of the TMS Operational and Delivery Governance framework
- Work closely with the TMS Finance partners and management team to formulate budgets and forecasts
- Keep the Board appraised of the financial performance and position of TMS, monitor against budgets/forecasts and take any necessary corrective action
- Ensure that all major risks to which TMS is exposed are regularly reviewed and systems have been established to mitigate these
- Management of the day to day running of contracting.
People, Leadership and Management
- Lead the recruitment, education, training and development plan supporting the TMS CiC Team
- Provide leadership that promotes and establishes the CiC values: Collaborative Partnership Working; Continuous Learning & Improvement; Recognising Difference & Equality; Maximising Contribution of Outputs for the Community
- Directly manage, support and motivate staff through the provision of regular supervision and appraisal
- Take active responsibility for your personal learning and development, and promote and support a learning culture across the organization
- Lead the development and implementation of the 5-Year People Plan, including the training and development plan, to support delivery of the 5-Year Plan
- Lead the development and delivery of the internal communication, education and engagement plan and related audit activities
- Lead the development and implementation of the TMS performance management and appraisal processes.
Business Development
• Support the BDO by providing operational components and delivery requirements for inclusion within new business contracts
• Support the BDO to plan and deliver the new business proposals.
Partnerships & Community Impact
· Develop a clear understanding of the TMS community and the role of TMS in developing activities which deliver its social purpose
· Support the BDO to maintain and develop strong relationships with members of the TMS community in order to identify opportunities for delivering community impact.
Quality
• Ensure that all TMS services are delivered to a high standard, and to identify, recommend and implement measures to improve the quality of services
• Ensure the organisation continues to demonstrate good quality by compliance with the quality requirements of service agreements, and with existing quality marks and accreditations
• Ensure management of projects to meet stakeholder expectations with a focus on quality and continuous improvement.
Marketing, External Communication & PR
• Support the BDO to be an ambassador and spokesperson for TMS at events, meetings and other networking activities with key stakeholders in order to promote TMS.
• Support the BDO to maintain and develop effective networks with principal stakeholders and TMS collaborators within respective area of responsibilities outlined in the 5-Year Roadmap.
A 1st round virtual interview will be held during w/c 6th January and an in-person Panel Interview will take place in Devon during w/c 13th January and a specific time will be confirmed with shortlisted candidates.
The client requests no contact from agencies or media sales.
This is a high responsibility role that promises tremendous growth potential, with the chance to work across multiple geographies. The position of Senior Analyst, at Bridges Outcomes, will support education projects funded by Sustainable Development Goals Outcomes Fund (SDG OF). Reporting to the Programme Manager, the primary focus of this position will be the successful delivery of the Sierra Leone Early Childhood Education (SLECE) initiative. However, we also anticipate this role to play a significant part in contributing to Ghana Education Outcomes Programme (GEOP) and Rwanda Early Childhood Education Programme, leveraging overlapping themes and collaborative opportunities across these impactful projects.
Sierra Leone Early Childhood Education (SLECE)
The Government of Sierra Leone (GoSL) has partnered with the Education Outcomes Fund (EOF) and Lego Foundation to design and support SLECE to achieve the following goals:
1. Opening of new community-based centres that meet minimum safety requirements defined by GoSL.
2. Increased access using children’s attendance measured at various points in time.
3. Quality of settings & practices. Using local ECCE standards to measure structural quality (i.e., physical settings) and BEQI to measure process quality (i.e., teaching interactions, including the implementation of play-based pedagogy).
4. Improved children’s holistic development outcomes for children 3-5 using IDELA.
Interventions are expected to be implemented across 3 contractual lots, each with its own delivery partner and unique approach. SDG OF is partnering with three different delivery partners, BRAC, Plan International and ChildFund, for delivery in all lots. Implementation for SLECE is expected to start in December 2024 and is expected to conclude in December 2028.
Ghana Education Outcomes Programme (GEOP)
The Government of Ghana has obtained World Bank’s funding to support the government’s strategy to improve basic education in Ghana, called Ghana Accountability for Learning Outcomes Project (GALOP). Part of this programme of work has been commissioned based on outcomes with the objective of “strengthening support for schools and Out of School Children (OOSC)”.
The programme will be delivered in approximately 22 rural districts, along with Kumasi and Accra urban centres. The rural districts are grouped into six contracting Lots with 85-100 schools each, with the two urban centres acting as another Lot. The programme will consist of two key components: (1) Accelerated Learning Programme (ALP) to support OOSC transition into mainstream schools and (2) Mainstream School Improvement Programme (MSIP) to support learning in GALOP beneficiary schools.
Out of the 6 rural lots, SDGOF is partnering with 2 different delivery partners, Rising and School for Life, to support interventions in Lot 3 and Lot 6. Implementation for GEOP started in January 2023 and is expected to conclude in December 2026. SDG OF is also partnering with Plan International to deliver in the Rural Lot from October 2024 to December 2026, this lot will only have the ALP component.
Rwanda Early Childhood Education Programme is currently in its procurement phase, with more details of the design expected to be finalised by end of the year 2025.
For more details, visit Bridges Outcomes Partnerships website
1. Purpose
The Impact Senior Analyst will be accountable for:
· Strategically guiding delivery partners in the development and implementation of effective MEL (Monitoring, Evaluation, and Learning) strategies.
· Enhancing the data capabilities of delivery partners, with a strategic emphasis on effective decision-making.
· Developing robust predictive models and frameworks that enable the team to forecast outcome achievements with confidence.
· Creating and disseminating actionable insights and learnings to support delivery partners and internal teams, emphasizing strategic problem-solving to enhance outcomes.
· Ensuring that delivery partners within the programme adopt data-driven approaches to continuously refine and improve service delivery.
· Leading and standardizing data analysis efforts across programmes, driving improvements in services, systems, and processes through collaborative work with the team.
· Spearheading the development of templates and process frameworks that empower delivery partners to achieve operational excellence.
· Overseeing and fulfilling comprehensive reporting requirements, including the preparation of impact assessments and reports for commissioners and the board.
· Strategically supporting financial processes by overseeing invoicing and budgeting to enhance financial efficiency and sustainability of projects.
2. Key Responsibilities
Delivery Impact
· Contribute to the development of an M&E framework for each education programme, with special focus on SLECE, that monitors the impact of projects and progress towards strategic and operational objectives.
· Facilitate collaboration among data analyst teams from delivery partners to proactively address challenges and co-create solutions aimed at enhancing service delivery
Process Improvement
· Lead strategic initiatives to enhance team efficiency and effectiveness.
· Refine and adapt existing working files and tools to optimize usability and performance, while evaluating current practices and identifying opportunities for substantial improvements.
· Identify opportunities for process automation and improving utilisation of management data
Data Analysis
· Deliver high-quality statistical analysis and comprehensive impact reports to engage diverse stakeholders and provide meaningful insights that include short, medium, and long-term projections for enhanced programme impact.
· Ensure the relevance and effectiveness of data dashboards by integrating early warning systems to highlight priority areas for action.
· Provide mentorship and strategic oversight to M&E teams within delivery partners, ensuring the effective completion of roles and responsibilities.
· Maintain meticulous attention to detail and ensure high standards of grammar and accuracy in all documentation.
Data Integrity
· Collate and update volumetric and programme data and systems, continually developing and refining data collection processes.
· Strengthen data reliability by enhancing data flow from beneficiaries through to final reporting.
· Ensure compliance with data protection legislations when retaining and sharing information.
· Identify opportunities for process automation and ease of access to information.
Impact Presentation
· Deliver consistent, aggregated representations of project performance against targets, ensuring clear and compelling presentations.
· Partner closely with the Programme Director and Manager to create and deliver engaging and accurate programme outcome presentations.
· Tailor communication to suit varied audiences, including formal presentations for high-level stakeholders.
Relationship Management
· Collaborate with Analyst colleagues to streamline data processes, minimizing manual interventions where possible.
· Foster strong, professional relationships with delivery partners to ensure a positive and effective engagement experience with BOP.
· Work collaboratively with finance and investment teams to monitor programme invoicing and maintain awareness of the intersection between outcome achievement and the financial status of the project.
· Actively contribute to stakeholder meetings and forums, demonstrating focus and attentiveness to discussions
3. Experience, Skills, and Abilities
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· 1 to 3 three years relevant post-graduate professional experience in education, international development, consulting, or similar sectors.
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships internally and externally, including with people from different cultures and backgrounds.
· Attention to Detail: You are detail-focused and ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have a strong working knowledge and understanding of Word, Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be advantageous.
· Ability and desire to travel to Sierra Leone and similar contexts.
Benefits
To reward your hard work and dedication, we offer a competitive salary package and exceptional opportunities for growth, working alongside a global team of market leaders in outcome-based contracts.
What we will offer you
We are a flexible working employer and we will support you to ensure you achieve a healthy work life balance.
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You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
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You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
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We offer a Salary Sacrifice Pension Scheme.
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We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources, including YuLife which provides easy access to wellbeing tools, benefits and support services and the opportunity to earn rewards for wellbeing management
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We also offer Private Medical Insurance on successful completion of your probation period.
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You will be able to access Learning and Development opportunities.
Application process
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied
The closing date for applications is 9am 9th December
First round interviews are likely to take place w/c 16th December
The client requests no contact from agencies or media sales.
About SHARe KNOWSLEY:
We are a vibrant and impactful charity dedicated to supporting people seeking asylum and refugees in Knowsley, Merseyside. Our mission is: ‘to help refugees thrive not just survive’ by empowering those who have faced unimaginable hardship in providing them with the tools, resources, and opportunities to rebuild their lives with dignity and hope. Through a range of vital services, we work tirelessly to ensure that the rights of refugees and people seeking asylum are protected, they get the necessary support, their voices are heard, and that their contributions are valued in society.
We are seeking a dynamic, compassionate, and visionary CEO who possesses a strong blend of strategic leadership and operational expertise to guide SHARe Knowsley into its next phase of growth. The ideal candidate will not only inspire and motivate teams but also bring proven managerial skills to effectively oversee day-to-day operations, ensure efficiency, and drive sustainable development.
If you:
- Believe everyone has the right to live their best life.
- Are passionate about supporting refugees and people seeking asylum to rebuild their lives.
- Have the commitment, the passion, and the management and leadership skills to lead an organisation that is making a real and lasting impact to the lives of some of the most vulnerable people in society.
Then we have an exciting opportunity for you to lead SHARe Knowsley through the next phase of our development and be at the heart of an organisation that truly makes a difference to the lives of some of the most vulnerable people in our community.
As Chief Executive Officer, you will have the chance to shape the future of SHARe Knowsley, expanding our reach and enhancing the support we provide to some of the most marginalised members of society. If you are a strategic leader with good managerial skills and a commitment to social change, we would love to hear from you.
Role Overview:
Reporting directly to the Trustee Board, as CEO, you will be responsible for providing strategic leadership, managing operations, and overseeing the overall development of SHARe Knowsley’s services. You will lead fundraising efforts and oversee the charity’s budget to ensure the long-term financial sustainability of SHARe Knowsley. You will lead a passionate and dedicated team of staff and volunteers, ensuring that our programmes are effective, sustainable, and aligned with our mission. You will also play a key role in building relationships with local partners, stakeholders, and funders, as well as advocating for the rights and needs of asylum seekers and refugees, promoting a positive and inclusive organisational culture.
Person Specification:
The ideal candidate will be an experienced leader with a passion for social justice and human rights. You will have a proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. Ideally, you will have experience of working within the refugee, asylum, or social care sectors. You should be a strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. A compassionate and values-driven approach to leadership, with a commitment to social justice and equality.
Job Details:
- Position: Chief Executive officer
- Location: Based in Huyton, and at times, at the drop-ins located in other parts of Knowsley; with an opportunity for hybrid working
- Hours: Full-time (37.5 hours weekly)
- Annual Leave: 25 days plus Bank Holidays and gratuity days over Christmas period
The client requests no contact from agencies or media sales.
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We are seeking a dynamic and innovative National Director of Clinical Services to lead ongoing transformation of our services for survivors of torture and achieve our goal to be recognised in the UK and globally as a clinical centre of excellence in torture rehabilitation.
About the role
This is an executive level role providing leadership for our services for survivors of torture and contributing as a member of our senior management team to the overall strategy and stewardship of Freedom from Torture.
The role is responsible for setting the direction of Freedom from Torture's services, building on our trailblazing commitment to co-designing and co-delivering torture rehabilitation services with survivors of torture themselves and helping us to drive up service access.
The role also oversees our legal advice and welfare service and our medico-legal report service, although a legal background is not required.
About you
You will be a pioneering clinical leader who is motivated by the challenge to innovate in service delivery and forge partnerships to better meet the needs of survivors of torture within a changing context of health provision for asylum seekers and refugees in the UK.
You will bring vision and an inspirational leadership style alongside your extensive management and leadership experience at a senior clinical level in statutory or voluntary services.
You will have a track record of service transformation and supporting teams through change.
It is essential to have a relevant clinical qualification and experience of providing evidence-based clinical services to survivors of torture, refugees or other groups experiencing the combination of complex trauma and extreme socio-economic and/or legal marginalisation.
Knowledge of relevant statutory sector commissioning and procurement frameworks would be an asset.
Freedom from Torture is strongly committed to diversity, equality and inclusion and welcomes applications from those who also have direct experience of torture, the asylum system or overcoming personal adversity and/or who come from Black, Asian, ethnic minority and/or other under-represented groups.
For more details of this opportunity, including how to apply, please click through to our candidate pack
PLEASE NOTE:
We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Would you like to join our award-winning organisation?
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
To view the Job Description and Person Specification, please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to our safeguarding responsibilities, and we expect all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS/PVG disclosure to check for any previous criminal convictions, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Salary: £35,500 (full time equivalent)
Hours: 22
Department: Finance and Operations
Job Type: Part time
Contract Type: Permanent
Key purpose:
The Executive Assistant make a vital contribution to RABI by providing the Council of Trustees with a range of professional administrative and strategic support. The role is fundamental to ensure the ongoing development and implementation of governance policies and procedures and provide advice on wider governance issues.
Key responsibilities:
- Promoting excellent standards of governance that support strategic decision making
- Developing and implement governance policies and procedures and identify and advise on governance issues as required
- Developing and managing support systems for the Council of Trustees, including appointment, induction, appraisals and training
- Ensuring good quality information flows between the Council of Trustees, Senior Leadership Team and wider charity
- Setting-up Council and Trustee Committee Meetings, including accommodation and hospitality as necessary
- Providing administrative support to the Council and Trustee Committees including the preparation, coordination and circulation of meeting papers
- Acting as a point of contact for the Council of Trustees
- Ensuring that a formal schedule of matters for Trustee decisions is maintained
Person Specification:
Essential
- Previous experience of working to support charity trustee boards
- Experience of charity governance and best practice
- Affinity with the mission and objectives of RABI
- Managing critical contacts and relationships with internal and external stakeholders
- Discretion and ability to maintain confidentiality
- Excellent administrative and prioritisation skills with the ability to multi-task and manage multiple deadlines
- Pro-active, self-motivated team player who is confident taking the initiative and working independently.
- An outstanding communicator, with ability to communicate succinctly on complex issues
- Excellent problem solving
- Excellent writing skills
- IT literacy
- A full UK driving licence
Desirable
- Farming knowledge/background or an interest in agriculture and the people who work in it
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-218114
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our well-respected Development team is seeking a Business Development Manager to play a pivotal role in delivering against our ambitious plans to deliver new homes. If you’ve experience within the development space and are looking to diversify from project management to new business, this could be the opportunity for you!
Business Development Manager (New Homes)
Location: Birmingham, Bath Row, B15 1LZ
Salary: £70,654 per annum
Hours: 35 hours per week
Contract Type: Full Time, Permanent
The Role
We’re looking for an individual who can proactively identify and appraise new business opportunities, building key relationships with developers, land owners, local authorities and other agencies to gain a competitive edge. You’ll be leading on complex contract negotiations, securing funding and finalising budget and cash flows, and then the effective and timely handover of projects to our Development Construction Team, ensuring that all relevant audit requirements for the pre-construction phase are completed.
You’ll have experience in managing and leading complex development projects, being someone who doesn’t shy away from ambitious targets and new challenges. We’re looking for a track record of using your relationship building skill to secure new business opportunities, as well as your understanding of construction contract law, planning and building regulations.
It’s an exciting time to join us where you can look forward to developing and delivering our new business development programme as we embark on the delivery of our new Corporate Plan 2025-2030. Our Development team have a strong track record of delivering industry recognised projects with a focus on sustainability and quality, and are well positioned to deliver 4,000 completions by March 2025. Our ambitions remain high with a focus on delivering a record number of high-quality homes by 2030, offering you the opportunity to really shape our New Business Development programme.
Our ideal candidate? Given the ambitious nature of this role, we require a dynamic, resourceful and highly commercial Development professional who enjoys working in a very fast-paced, challenging but ultimately rewarding role and organisation. Your application will demonstrate:
- A relevant Housing or Construction degree, or equivalent experience of working in a Housing, Construction or Property related role.
- A track record of securing new business development opportunities.
- Experience of complex contract negotiations, construction law and applied understanding of the planning process.
- Experience of developing and sustaining trusted relationships with developers, local authorities and other external stakeholders.
As a Smart Working organisation, you can expect to work from a Midland Heart site 3 days a week and 2 days remotely from home.
Who are Midland Heart? We’re one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
Closing date: 01/12/2024
We reserve to right to close recruitment activity, should an appointment be made prior to the advertised date. Suitable candidate will be invited to attend an assessment on site planned to go ahead early December 24.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
Events Manager
Leatherhead, Surrey
Up to £40,000 per annum + benefits (including 25 days annual leave and pension)
About the role:
We are looking to appoint an Events Manager who will be responsible for leading the events programme. This will include developing, promoting and delivering a range of events that maximise income, drives supporter engagement and raises our profile.
Reporting to the Head of Communication, the Events Manager will work closely with the organisation senior stakeholders and the fundraising teams to develop a strategy for special events that drives major funder engagement, cultivates opportunities, and maximises income.
You will manage event committees, nurture relationships with key individuals and positively influence their engagement and contributions to the Rainbow Trust special events and sports programme.
What we’re looking for:
- Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
- A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
- Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent customer service.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
- Applications will be particularly welcome from those who have experience of Events– working to secure new events with an understanding of Special Events Committees and networks.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Access to the Blue Light Discount Card Scheme, and other rewards and discounts
- Time off in lieu
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Bike to work, season ticket loan and payroll giving schemes
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
- A recommend a friend recruitment referral bonus
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
How to apply:
Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.
Please disclose in your covering letter if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation.
Registered Charity No: 1070532
Special Events Manager
Job reference: REQ003924
12 months, fixed term
£39,963 a year
Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time.
Full time, 35 hours a week
Job description
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Scope is looking to hire an experienced special events manager to produce our flagship gala dinner in November 2025. This role will play an integral role in ensuring the success of the event and raising vital funds for Scope.
The role
The purpose of this role is to lead on our flagship gala dinner - to be hosted in November of 2025 - and in the development and execution of other special events, engagement and stewardship events for our High Value audience. You will:
Work closely with the Philanthropy Lead and other internal stakeholders to ensure the execution of these events.
Be responsible for managing relationships with our senior event volunteers, who sit on our event committee
Be experienced in producing large scale events, managing budgets and have a proven track record of meeting strategic goals and targets.
For more information about the role’s responsibilities, and the skills and experience required please use the link to job description above.
About you
The purpose of this role is to lead on our flagship gala dinner - to be hosted in November of 2025 - and in the development and execution of other special events, engagement and stewardship events for our High Value audience. You will:
· Work closely with the Philanthropy Lead and other internal stakeholders to ensure the execution of these events.
· Be responsible for managing relationships with our senior event volunteers, who sit on our event committee
· Be experienced in producing large scale events, managing budgets and have a proven track record of meeting strategic goals and targets.
Make sure to explain in your application, with examples, how you have these skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity and encourage applications from disabled people. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview.
Just let us know in your application that you are applying under the Disability Confident, Offer an Interview Scheme.
If you require adjustments through your journey with us, please email us via our website
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.
We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Click the apply button to create an account and complete your application form.
We welcome all applications by 11:59pm GMT on Sunday 8 December 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have an excellent understanding of mental health issues, substantial experience of working in a housing and social care environment and the ability to lead a team by example. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Team Manager.
Princess Court is a 24-hour Mental Health Supported Housing Service that provides a person-centred holistic approach to promote the recovery of the people who live here and help them regain their independence. The individuals entering the service have high-level support and care needs that can include serious mental illness and/or a history of substance misuse.
Our role is to support them, identify and meet their diverse needs and help them on their personalised recovery journey.
This challenging front line role comes with responsibility for the day-to-day management of the service, contracts, staff and building maintenance. As well as ensuring the very best delivery and offering direct employment support to Service Users, you’ll be responsible for promoting the service and managing all referrals. Line managing and provide supervision to front-line staff, providing individual and group support sessions to Service Users, ensuring data entry to MI & reporting systems is accurate and timely, and taking responsibility for the service budget – these are just some aspects of this varied and vital leadership role.
To succeed, you’ll need a proven relevant background that includes experience of managing a caseload of individual with complex needs and experience of carrying out investigations and writing reports and recommendations and managing a budget. More important however, is your ability to lead, supervise and motivate staff and delegate work appropriately and managing conflicting demands and priorities in a timely manner. A flexible attitude to working hours are essential attributes too, as is tact and diplomacy and a firm but inclusive management style and open and encouraging demeanour.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
COMMUNITY HUB LEADER
Oasis Hub Warndon
Full-time (40 hours per week, 1 FTE), Permanent Contract
Salary: £35,217 per annum
Oasis is looking for someone who can combine an entrepreneurial flair and excellent leadership skills to become the next Community Hub Leader supporting the established Hub at Warndon.
The post holder will lead the development of the Hub, situated on the periphery of Worcester City, serving the community of Warndon and the surrounding area, supporting the Oasis Academy and wider local community. The role will hold the vision of integrated community delivery, which will include a range of services such as family support, volunteering, youth mentoring, deliver a food pantry, advice and support, community events and a toddler group.
This is a key role as you will be responsible for strategic oversight of the hub charity, ensuring the youth and community work supports the work of the academy, working alongside other local Oasis leaders such as the Principal to develop one joined up local vision for the Hub.
A significant part of this role will involve fundraising and business development, working with local people to develop and grow the charity and local community movement.
We are looking for an experienced community leader who enjoys project and budget management, but also has a deep understanding of community work. A degree or professional qualification is valued, but we also value extensive relevant experience and being able to demonstrate an embodiment of our ethos and values.
This is a unique opportunity for a self-reliant and results-focused individual, who is looking to make a difference in this complex and high-profile field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days holiday per year (plus Bank Holidays), rising to 30 days after 2 years of service.
· Employee wellbeing schemes such as Cycle to Work and an employee funded health cash plan.
For full details please go the Oasis UK charity website.
Closing date for completed applications is 9am Monday 9th December 2024. Stage 1 interviews will be held on the week commencing 9th via TEAMS and the final stage will take place on 18th December 2024 in person in Warndon. Please send us your CV and cover letter. For further details please visit the Oasis Charity Jobs website.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.
We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
Location: Somerset
£37,555 + on call bonus (Expected earning with bonus £42,000 - £45,000)
37 hours per week with on-call responsibilities
Supporting people across Somerset and its boarders, as a Domiciliary and Supported Living Care Provider – our client offers bespoke support to adults with learning difficulties.
Working as part of a Senior Management Team, operating in a shared registration, we promote a collaborative team working environment.
Managing a portfolio with a weekly service delivery of around 500 hours, we are looking for an experienced Registered Manager who is as passionate as we are about supporting neurodivergent people, people with a learning disability and/or mental health illness to live meaningful and purposeful lives.
You will be creative, compassionate, calm, responsible, a good team player, a good people manager, empathic, non-judgemental, self-motivated, understand professional accountability, a first class communicator, and will be someone who can contribute toward our positive, listening, learning and responsive culture.
Person Specification:
- Minimum of 2 years management experience in Adult Health and Social Care, ideally as a Registered Person (but not essential)
- Level 5 qualifications in Management within Adult Health and Social Care/or willingness to work towards this within the first 12months of joining You First. (Note: Post holder must have an existing Level 3 or 4 qualification)
- Hold a valid Full UK driving license.
- Willingness to travel across the County.
- Desire to be/apply for Registered Manager Status with the Care Quality Commission.
- Ability to work outside of office hours when required.
- Ability to seek and be accountable for own workloads.
- Experience with rota management.
- Experience of working with people who are neurodiverse.
- Experience in mentoring and coaching team members.
- Ability to form positive working relationship with all stakeholders.
- A person that holds themselves with integrity and transparency.
Benefits include;
- The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
- An attractive salary of £37,555 + on call bonus (expected earnings to be £42,000 - £45,000)
- A generous annual leave package of 7 weeks per year, inclusive of bank holidays
- An occupational pension
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.
In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.
This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.
Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.
Key Responsibilities
- Finances
- Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
- HR
- Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
- Facilities and Compliance Management
- Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
- Other
- Oversee the management of IRMO’s social media platforms and website
- Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
- Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential
Person Specification
- Essential
- At least three years of experience in a similar role
- Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
- Experience with QuickBooks or similar accounting software
- Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
- Excellent written and spoken communication skills in English
- Tech-savvy, including knowledge of Google Workspace and Microsoft applications
- Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
- Skilled in streamlining systems, processes and procedures for enhanced efficiency
- Proven ability to take ownership of projects from conception to completion with minimal oversight
- Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
- Adaptable and proactive, capable of solving problems independently with limited resources
- Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
- Understanding of charity governance and the challenges facing the charity sector
- Strong understanding of issues facing migrants in the UK, particularly the Latin American community
- A commitment to IRMO's vision, mission, and values
- Desirable
- AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
- Ability to communicate in Spanish and/or Portuguese
We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.
Led by and for the community, we support the development, agency and participation of all Latin Americans and Spanish and Portuguese-speaking migrants
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Activity Coordinator (Cycling) Lancashire
Part-time: 14-21 hours per week (0.4-0.6 FTE)
Salary: £24,000 - £26,000 FTE per annum (dependent on experience and location)
Contract: Fixed term, until 31 March 2026
Location: Lancashire (initially Preston and Hyndburn)
Are you passionate about inclusive cycling and creating opportunities for people of all abilities to enjoy accessible cycling programmes? Join Wheels for All, a national charity dedicated to improving health and wellbeing through community engagement. As our Activity Coordinator (Cycling) you’ll play a vital role in fostering a welcoming environment for participants across Lancashire.
About Us
At Wheels for All, we believe everyone should have the opportunity to enjoy the physical, mental, and social benefits of cycling. For over 30 years, we’ve supported communities, and we’ve developed a network across the UK to create accessible cycling hubs and programmes, ensuring people of all abilities can cycle in safe and welcoming environments.
About the Role
As our Activity Coordinator (Cycling), you will:
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Deliver accessible cycling programmes that cater to children, adults, and individuals with disabilities or long-term conditions.
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Work on community engagement initiatives to expand cycling opportunities in the Lancashire region.
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Recruit, train, and support volunteers, creating a welcoming and collaborative environment.
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Coordinate cycling for health and wellbeing activities to improve participants' physical and mental health.
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Monitor programme outcomes to ensure quality and impact, contributing to our mission of promoting inclusive cycling initiatives.
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Promote Wheels for All’s commitment to providing safe and enjoyable cycling experiences for all.
What We’re Looking For
Essential:
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Experience of working with individuals with disabilities.
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A passion for disability support in sports and inclusivity
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Excellent organisational and communication
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Basic IT skills (Microsoft Office).
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Flexibility to adapt and work with a range of stakeholders.
Desirable:
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Experience in coordinating cycling or outdoor programmes.
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Volunteer management expertise.
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Knowledge of health and safety in outdoor activities.
You don’t need to be a cyclist to apply, but you do need to share our vision and enjoy making a difference.
For the full job description, please visit our website.
Why Join Us?
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We value our team and offer a range of benefits, including:
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25 days annual leave (pro-rata), plus public holidays.
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Flexible working arrangements.
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Employee Assistance Programme for 24/7 support.
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Birthday day off and a volunteering day each year.
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Access to the Cycle to Work scheme and other wellbeing initiatives.
How to Apply
To apply, please send your CV and a cover letter explaining how you meet the requirements of the role to our email by 5pm on Tuesday, 3 December 2024. Alternative formats (e.g., video or audio) are welcomed.
Interviews will be held on Tuesday, 10 December 2024, with timings to be confirmed.
For more information, contact us by email.
No agencies please.
We are currently unable to support visa sponsorships or applications. To be considered for this role, applicants must have the right to work in the UK.
We are an Equal Opportunities Employer
We welcome applications from all backgrounds and are committed to fostering an inclusive and diverse workplace. Wheels for All is a Disability Confident employer and actively encourages applicants from underrepresented groups.
The client requests no contact from agencies or media sales.
Executive Assistant
Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our People and Operations Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Executive Assistant is integral to this.
We are looking for an Executive Assistant to deliver high level professional administrative support to the Chief Executive Officer and Chief Operating Officer. The Executive Assistant will take responsibility and ownership of office organisation and project delivery, and to provide Trust-wide support for human resources processes and governance processes for the Board of Trustees.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
· are from Black, Asian and minoritised backgrounds.
· have lived experience of disability and/or mental health challenges.
Contract terms:
· This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week).
· We offer a flexible start between 8am and 9.30am Monday to Friday.
· Salary £38,066 p/a FTE
· 36 days holiday inc. bank holidays
· This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
Executive Assistance:
· Schedule, organise and minute meetings as required for Leadership Team members, ensuring all necessary arrangements are considered.
· Manage diaries and incoming communication for the CEO and COO as required.
· Manage and undertake projects, assignments and other administrative duties as required.
· Provide line management to the Operations Administrator, enacting the Trust’s management processes to ensure that all employees are motivated, supported and enabled to give of their best.
Governance Assistance:
· Support with the preparation of meeting papers ensuring they are issued in a timely manner and loaded on the Governance Portal.
· Accurate minute-taking and record-keeping for all governance meetings. To include maintaining the following registers: (i) Trustees; (ii) attendance at meetings, (iii) decisions taken out of meetings (iv) signed minutes.
· Support Trustee recruitment processes through the creation of application packs, scheduling recruitment process, managing applications and interviews, scheduling induction activities and creating digital and hard copy induction packs.
Human Resources Administration:
· Support the development and delivery of effective HR processes for the Trust, in conjunction with the COO.
· Support recruitment of both employees and Trustees through placement of adverts and issuing of relevant communications during the recruitment process in a timely manner, and liaising with the recruiting manager to ensure the process is planned and delivered in a supportive and accessible manner.
· Oversee and manage the administration of the IRIS HR system.
· Ensure reports relating to people management are available and issued to People Managers on a regular basis.
Use of Overton House:
· Establish, and keep under review, the policy and process for the booking of spaces at Overton House to external users.
· Oversee bookings by partner organisations, ensuring all appropriate agreements and guidance are in place for external users and that bookings and visitors are well managed.
· Liaise with the Marketing & Communications Team to ensure that appropriate communications about available space and booking processes are in place.
· Oversee the receiving of external visitors to Overton House, ensuring a welcoming and accessible environment for all.
Essential Knowledge and Experience:
· Proven experience of working as a Personal Assistant/Executive Assistant at a senior level
· Experience of providing administrative support and project coordination for a range of parallel projects
· Experience of accurate minute-taking for both formal and informal meetings
Desirable Knowledge and Experience:
· Line management experience to foster a productive and supportive team environment
· Knowledge of human resources policies and procedures
· Knowledge of governance processes
· Knowledge of meeting management, facilities hire or similar
· Experience of working in a charity or not-for-profit sector organisation
For full details please see our application pack.
Summary of skills
· Exceptional planning, prioritisation and time management skills, plus ability to respond effectively to changing workloads and priorities
· Exceptional written and verbal communications skills that engage a wide range of audiences and which champion accessible communication
· Proactive problem-solver, demonstrating high levels of initiative, organisation and flexibility
· Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom)
Benefits:
· 36 days annual leave including bank holidays. (FTE)
· Life Assurance (3 x Salary)
· Work within an organisation that is committed to improving equality and diversity.
· Competitive salaries and fantastic pension contribution rates.
· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
· Friendly and collaborative working culture; everyone’s voice is heard.
· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
· Assistance dogs are welcome.
Guidance On Applications:
Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.
Deadline for applications: 12.00 noon on Monday 2nd December 2024
First interviews: Thursday 12th December 2024
Second stage interviews: Tuesday 17th December 2024
We would like the successful candidate to start as soon as possible.
Barnwood acts as an agent of social change, working alongside disabled people and people with mental health conditions to create that change.
We are looking to recruit an Operations Manager who is passionate about our vision, highly organised with an aptitude for detail, processes and prioritisation and who will enjoy enabling a positive experience for our guests and team.
The Greenhouse at Barnes Close is a 36-bed ecumenical retreat and education centre in what was once a Cadbury family home. We are passionate about bringing together faith and action in ways which are relevant to the times we are living in. As such, we offer this sacred space and a programme of retreats, for those working towards the flourishing of their own communities and those in need of rest, reflection and healing.
We are incrementally developing the fabric of our comfortable and inspirational place and we are developing our growing team. Our team operates as a small faith community, learning together and being held in a daily rhythm of prayer.
We are a place for rooted faith and flourishing communities. Within this vision our objectives are:
· To care for this sacred space and to make it available and accessible to all
· To develop our peace and reconciliation work, in line with the heritage of the place
· To be a place where differences meet and are honoured and explored
· To be a learning community at work and prayer together
To help achieve these aims, we are looking to recruit an Operations Manager who is passionate about our vision, highly organised with an aptitude for detail, processes and prioritisation and who will enjoy enabling a positive experience for our guests and team. We are open to conversations about job share opportunities and please be aware that the role is subject to an enhanced DBS check.
Our successful candidate will join a small, yet skilled and enthusiastic team of staff and volunteers. They will also enjoy the oversight of a discerning and experienced Board of Trustees, chaired by Rev. Claire Turner.
Please get in touch for an informal conversation regarding the role, or to arrange a visit. Please apply with your CV, a covering letter outlining your experience and suitability for the role and two named references. The closing date for applications is 28/11/24, interviews will be the following week.
We look forward to hearing from you.
Operations Manager Job Description
The effective management of the operational running of The Greenhouse at Barnes Close across three key areas:
1. Guest experience: Implementing the booking process, liaising with the Housekeeper and managing guest experience
2. Financial management: Managing day-to-day finances and working to a budget
3. Building maintenance: Managing the property maintenance and liaising with contractors
Key tasks
1. Guest experience
• Guide guests through the booking process from enquiry, booking forms, invoicing and payment to arrival
• Oversee guest experience before, during and after the visit. Improving and refining systems where necessary and responding to guest feedback
• Liaise with the Housekeeper regarding the cleaning schedule to ensure good upkeep of the house
• Be available for on-call duty management approximately once a month and at other occasional times.
2. Financial management
• Manage the finances, ensuring good financial management practices are maintained and using Quickbooks and Xero software. Ensure budgets are adhered to, and quarterly financial reports are prepared.
• Liaise with the external accountant as required to ensure payroll is completed each month and end of year accounts are prepared.
3. Building maintenance
• Oversee the day-to-day maintenance schedule of the property including managing the workflow of the Maintenance Operative and arranging contractors as required
• Oversee property services, contracts and annual checks
• Carry out regular hands-on practical tasks essential to the running of the property, such as measuring fuel, setting heating, carrying out fire alarm tests, ordering stock as required
• Ensure that policies agreed by Director and trustees are implemented and advise on policy updates where appropriate, with particular attention to fire safety, safeguarding and risk assessments
• Ensure staff training is renewed and updated annually
4. Any other duties arising which are commensurate with the role.
Key results/objectives
1. The diverse range of guests and enquirers have a positive experience throughout their engagement with The Greenhouse
2. The smooth running of the property is maintained to enable best guest experience
3. The Greenhouse team functions well to enable these outcomes
Reporting to the Director
Person Specification
Competencies
● Good written and oral communication skills
● Strong IT skills and ability to manage data
● An organised and flexible approach to work, with the ability to plan, prioritise and balance conflicting demands under pressure
● The ability to build effective relationships with people from all backgrounds and at all levels in a fully inclusive environment
● The ability to work on own initiative, make decisions and be self-motivated, with a ‘can-do’ attitude
● A proactive and creative approach to problem-solving
● The ability to maintain confidential records and uphold data protection requirements Qualifications and training
● Formal qualifications are not required, although qualifications in management, ICT, administration or finance would be desirable
● A good knowledge of all Microsoft packages, QuickBooks and Google apps would be beneficial
● A willingness and desire to develop new skills is essential
Essential experience and knowledge
● Experience of managing a busy office environment
● Experience of some financial management
● Experience in scheduling the workflow of others
● Experience in dealing with the general public
● For the right candidate extra training can be provided Organisational fit
● In sympathy with the organisations’ inclusive Christian ethos
● A good team worker willing to work flexibly with the core team to achieve desired outcomes
● A willingness to carry out hands-on physical tasks such as measuring fuel and cleaning on occasion, recognising these are all part of fulfilling the vision of the place
● Customer focussed, always responding efficiently and courteously.
A place for rooted faith and flourishing communities