Global Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
Summary
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
- Coordinating the production and publishing of digital reflections, prayers and discipleship resources through the Everyday Faith Portal and associated apps.
- Commissioning and editing resources to offer a range of reflections, prayers and tools that equip for Christian life and witness in everyday contexts.
- Working closely with the Digital Communications team and Head of Publishing, commissioning resources to support Church of England's high-profile seasonal campaigns around Advent, Christmas and Lent.
- Overseeing and monitoring the project budget.
- Nurturing and maintaining partnerships with in-house and third-party publishers, church-based organisations and individual writers to acquire or commission resources and reflections that promote an everyday faith.
- Leading on the planning, scripting and checking of audio content - working with authors and Digital Communications colleagues - as part of the Everyday Faith offering.
- Identifying through horizon-scanning opportunities to promote particular journeys at given times (current campaigns, social trends, awareness days).
- Working with colleagues in wider NCI teams to produce discipleship resources reflecting national priorities including generosity, the environment, and racial justice.
- Overseeing the marketing and discovery strategy for Everyday Faith in collaboration with Digital Communications Team to steadily grow engagement and subscriber numbers.
- Tracking and reporting discovery, engagement and impact data to Senior Managers and adjusting content and promotion strategies accordingly.
- Support colleagues in the Churches and Networks Team to promote use of Everyday Faith for delivery of national and diocesan discipleship resources.
- Working closely with the Church of England's Growing Faith team to ensure content can be adapted to support the ongoing development of faith at home.
- Identifying opportunities for further integration of Everyday Faith within the 'AChurchNearYou.com' site, to enable church communities to engage with Everyday Faith content.
- The post holder will also have the opportunity to participate in projects in the Church House Publishing, Vision & Strategy or Digital Communications Teams, depending on their skillset and professional development goals.
- A salary of £46,577 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
Diocese of Chester
Racial Justice Officer
Part Time: 14 hours per week.
Salary range: Full Time Equivalent £34,000 - £36,000 pro rata dependent on experience
Actual salary for working 14 hours per week: £13,600 - £14,400.
The Diocese of Chester is seeking to recruit a Racial Justice Officer to this exciting new, part time role. They will enable churches to reach diverse communities more effectively, and support the culture change required by the Church of England From Lament to Action report.
The successful candidate will have a passion for racial justice and an appreciation of the missional task facing the church, particularly with regard to diversity, inclusion and racial justice.
For informal conversation, contact:
Peter Froggatt, Director of Outreach: Please see copy of advert attached below for email address
The job description, person specification and application form can be downloaded from the Diocesan website: Please see copy of advert attached below for website address
A DBS Disclosure will be required, and relevant Safeguarding training will be required for the successful candidate.
There is an Occupational Requirement for the postholder to be a practising Christian in accordance with the Equality Act, 2010.
Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email (please see copy of advert attached below for email address) or by post to Church House, 5500 Daresbury Park, Warrington, WA4 4GE.
Closing date: 17th July 2024
Interviews: 25th July 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About the Organisation
Together We Learn is a small international development charity with a vision to break the cycle of poverty in Ethiopia by enabling disadvantaged children to access quality education.
We have been working closely with our Ethiopian partner organisation for over 25 years to achieve this. Our UK team is a small, close- knit team that supports the fundraising, international communications, and project delivery of the Ethiopian team.
Our approach is to work alongside state education infrastructure, addressing a range of needs related to access to and quality of education, as well as children’s wellbeing.
Our work with schools includes school infrastructure projects - providing safe, local schools - and supporting teachers with training and resources to inspire children to flourish in the classroom. We also work closely with the children, their families and communities to understand and address the issues they face at home and how these impact their ability to attend and concentrate in school.
We are at the start of a new strategic phase with a focus on building the capacity of our Ethiopian partner organisation to shift the power and be more locally-led in our work.
We are particularly interested in hearing from candidates with a connection to Ethiopia, or from the African diaspora.
Sponsorship Coordinator
The Role: The Sponsorship Coordinator works closely with the Ethiopian team to facilitate sponsor communications and support the smooth delivery of our student sponsorship programme. They are responsible for reviewing and sending student updates collected by the team in Ethiopia to our international sponsor community; liaising with the Ethiopian team to deliver key sponsorship activities; and engaging new and existing sponsors in the sponsorship programme.
Reports to: Chief Executive
Hours: 15 hours per week (part-time role 40%)
Salary: £8,620 per annum (21,548 pro rata)
Location: London office, preference for hybrid working, remote applications considered, employee must be living in the UK.
(We are also seeking a part-time Project Coordinator (40%) and would consider applications to work in both roles. If you wish to apply for both, please state this in your cover letter)
Responsibilities
Ethiopia team liaison and sponsor communication (70%)
- Work closely with the Sponsorship Manager and Coordinators in Ethiopia to ensure the timely and effective delivery of sponsorship activities and reporting.
- Maintain good relationships with sponsors by responding to sponsor enquiries in a prompt and friendly manner and encourage continued support for the sponsorship programme through the provision of engaging, informative and culturally aware/sensitive student updates and newsletters.
- Manage a small pool of student volunteers to produce quality reports for sponsors.
- Facilitate additional monetary gifts from sponsors to their sponsored student including individual gifts, private school support and home improvement.
- Monitor sponsorship finances, including use of Salesforce, checking sponsorship payments are received and seeking to resolve any finance problems.
- Safeguard the data relating to sponsors and beneficiaries in line with the organisation’s policies.
- Assist in the promotion of the programme to recruit new sponsors and promote the sponsorship programme on occasion, through online initiatives or attending events.
Monitoring and evaluation (20%)
- Support monitoring and evaluation of the programme by ensuring the timely collection of data by the team in Ethiopia, collating, analysing and formatting data for review, leading discussions on impact review and supporting discussions for continuous programme development. Including managing office volunteers to support our work in these areas.
- Support the Ethiopian team to track and understand markers of good quality, sustainable programming and to continuously improve upon these.
Other (10%)
- Support with building the capacity of the Ethiopian team through working practices and training in relevant areas.
- Support the Ethiopia sponsorship team to develop, include and adhere to programme policies and procedures, with special attention to safeguarding.
- Communicate about our work with stakeholders via writing blogs, newsletter and Annual Report chapters.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended in the light of the changing needs of the organisation.
Person Specification
The lists below specify qualities and experience that we feel would be essential or desirable for this role. However, we would like candidates to apply regardless, if you can provide an explanation for why another skill, experience, or characteristic makes you a good fit for this role.
Essential
- Understand and share the organisation’s vision and mission
- Ability to work remotely within an international team, working sensitively across cultures, respecting differences and collaborating for a shared goal
- Motivated, with a friendly, helpful attitude
- Excellent organisational and time management skills
- Good written and verbal communication skills
- Proactive approach to addressing problems and identifying solutions
- Good attention to detail, producing work of a high quality
- Proficient with Microsoft packages, including Word, Excel and Publisher
Desirable
- Experience of working across cultures
- Experience in admin, NGO work, or in an education setting
- Understanding of global poverty issues, pedagogy, work to support children, or international development
- Experience of working or living in Ethiopia, or other developing countries, or a connection to habesha or other African culture
- Relevant degree
How to Apply
To apply for the role please read the job description above and send your CV and a cover letter. The cover letter should include the reason for your interest in the role, how you meet the person specification, or what skills you could bring to the role, and how the part-time role fits with your situation.
Applications will be reviewed after June 30th and interviews will be scheduled for the week commencing 6th August.
(We are also seeking a part-time Project Coordinator (40%) and would consider applications to work in both roles. If you wish to apply for both, please only apply once and state this in your cover letter)
To apply for the role please read the job description above and send your CV and a cover letter. The cover letter should include the reason for your interest in the role, how you meet the person specification, or what skills you could bring to the role, and how the part-time role fits with your situation.
Applications will be reviewed after July 30th and interviews will be scheduled for the week commencing 6th August.
(We are also seeking a part-time Project Coordinator (40%) and would consider applications to work in both roles. If you wish to apply for both, please only apply once and state this in your cover letter)
About ADI
ADI is the worldwide federation of Alzheimer associations which support people with dementia and their families. ADI was founded in 1984 and registered as a non-profit organisation in the USA. Based in London, ADI has been in official relations with the World Health Organization since 1996.
ADI’s vision is risk reduction, timely diagnosis, care and inclusion today, and cure tomorrow. ADI works by empowering Alzheimer associations to promote and offer care and support for people with dementia and their family carers, while working globally to focus attention on dementia and campaign for policy change from governments. ADI produces global socioeconomic information on dementia and publishes the World Alzheimer Report as well as a host of other publications.
ADI holds official status with the World Health Organization and routinely works with the OCED, UN, G7, G20 and other multilateral and regional bodies, plus directly with government ministries and key stakeholders
Each of our members is a non-profit Alzheimer association supporting people with dementia and their care partners. We can only achieve our aims if we work closely together with our members and other non–governmental organisations.
Our values
- Respect: treating all people affected by dementia with respect and ensuring their rights are protected.
- Integrity: transparency in our relationships with each other and our external stakeholders.
- Inclusiveness: reaching out and enabling all stakeholders to be represented and heard equally without prejudice or discrimination while celebrating and leveraging our diversity.
- Accountability: being transparent and accountable, as well as fiscally responsible and effectively governed, with a commitment to excellence in all our work.
- Cooperation: developing mutually beneficial working relationships and partnerships.
Job description
This position is full-time, permanent, and based in the ADI office in London. Some international travel for several days at a time will be required. Remote or international applicants may be considered for this role depending on circumstances.
Salary £26,000-£29,000 p.a. (London based)
ADI offers flexible working, an 8% employer contribution to a contributory pension scheme, employer-sponsored pension guidance, and a cycle to work scheme.
Main purpose of the role
- Policy: Assisting and strengthening ADI’s policy & advocacy work, supporting campaigns and engagement with multilateral bodies, including the World Health Organization and United Nations, and supporting member associations in national level advocacy work with government and key stakeholders
- Communications: Supporting the delivery of ADI’s communications, particularly where this intersects with policy.
- Advocacy: Supporting ADI’s campaigning and advocacy work, including the annual World Alzheimer’s Month campaign, as well as other ad-hoc initiatives.
Key tasks
- Work with the Policy & Communications Manager to deliver ADI’s policy and advocacy output at multilateral, regional and national level
- Support policy strategy including the writing of briefing and position papers, official statements at World Health Organization, United Nations etc. Liaison with key organisations (World Health Organization, United Nations etc.) including setting up of meetings, agendas, report notes and managing action points.
- Preparation of presentation slides and speeches, predominantly for CEO, Deputy CEO and key Board members.
- Help build and maintain relationships with external stakeholders relevant to ADI’s policy portfolio, deputising for the Policy & Communications Manager, Deputy CEO or CEO in meetings where relevant.
- Assist ADI’s communication with national Governments, multilateral bodies and civil society partners including the drafting of official letters and meeting preparation.
- Assist in the development or press releases and other media engagement opportunities, working with the Policy & Communications Manager and ADI’s media agencies.
- Monitor and report on ADI’s coverage in the media.
- Work with ADI’s Digital Lead to translate and align ADI’s policy and advocacy work to its communication portfolio, through the development of blogs, emails, news items, social media posts or other relevant communication medium.
- Support policy event participation and policy event logistics, including the managing and briefing of speakers, participants and volunteers. Plus representing and presenting on ADI’s behalf.
- Support ADI’s campaigns, including ADI’s annual World Alzheimer’s Month campaign. Generate content to support ADI’s publications portfolio as required.
- Any other reasonable task commensurate with this post as required by the Policy & Communications Manager, Deputy CEO or CEO.
Person specification
Skills knowledge and experience
Essential:
- Experience in policy and advocacy, including helping develop evidence-based policy positions and recommendations.
- Experience in preparing for and supporting stakeholder meetings. Fluency in English with an ability to analyse and write clearly and concisely about complex issues and to varying audiences.
- Strong project management skills, and an organised approach to work, with a high level of accuracy and attention to detail.
- Experience in communications, including the development of content for diverse audiences on social media, webpages and blogs, newsletters and other forms of dissemination. Experience working with the media.
- Good working knowledge of Microsoft Windows, Outlook, Word, Excel and PowerPoint, ideally with proven experience of developing quality presentations for diverse audiences.
- Experience of building constructive relationships with stakeholders across multiple organisations.
- Ability to communicate clearly, sensitively, and persuasively.
- Ability to work on own initiative without supervision, manage a diverse workload, prioritise tasks and work under pressure to meet tight deadlines.
- Ability to work well within a team.
- Ability and willingness to travel independently for several days at a time including internationally.
- Empathy with ADI’s aims and values.
Desirable:
- Experience working internationally with multilateral bodies
- A second major world language.
- Experience of working with elderly or other community organisations
- Experience of working for a charity or NGO
The client requests no contact from agencies or media sales.
As the NT adopts our new Entertain and Inspire strategy, our corporate storytelling and reputation have never been more important. The Senior Corporate Communications Manager will play a key role in the Communications team in devising and implementing a corporate communications strategy for the National Theatre.
You will play an important part in positively raising the profile of the NT whilst at all times managing reputation on behalf of the organisation. The corporate communications strategy will include brand recognition, reputation management and global positioning for the NT. This new role will allow us to implement integrated corporate communications alongside specific PR campaigns which enhance reputation and drive forward the organisation’s strategic aims.
You will work as part of the Press team within the Communications department headed up by the Director of Communications.
The successful candidate will have the following:
- Substantial senior level corporate communications experience within a relevant environment.
- Significant experience in delivering and overseeing creative and high impact strategic communications campaigns
- To have developed extensive national and international press contacts across a wide range of media
- Excellent communication skills with the ability to deal confidently, diplomatically and discreetly with all levels of the media, creative teams and the public
- Experience of reputation management in an organisation with a well-established public profile
If that sounds like you, this may be the role for you!
The closing date for the receipt of a completed application is Monday 15th July 2024 at 12 noon.
The client requests no contact from agencies or media sales.
JOB OPPORTUNITY
Head of Intelligence
£40,595
London-based, hybrid-style and flexible working
We are looking for an individual with an intelligence background who has a passion for preventing modern slavery and human trafficking (MSHT), creating and delivering intelligence products, has human rights, ESG, and/or financial crime knowledge. Our prevention program team also regularly interacts with individuals at high risk of being trafficked and therefore robust safeguarding is essential.
Our Intelligence Team research and produce our Exploitation Analytics service – a suite of reports containing actionable insight that our clients utilise to find potential bad actors operating within their transaction monitoring systems. We also offer a Business Resilience package to help companies mitigate the risk of potential exploitation within supply chains and operations through intelligence sharing and practical guidance.
We are looking for an outstanding candidate who will build partner and client relationships, develop our current team members, and continue to innovate our offering to better prevent and disrupt human trafficking
Responsibilities:
· Leading our work to develop strategic and tactical insights that will enable a spectrum of actors (business, banks, law enforcement) to prevent MSHT. This may include safeguarding potential victims or victims.
· Providing expertise to support our team of managers who deliver the above reporting and consulting to commercial organisations.
· Effectively pitching our products and services to secure new clients and increase our impact.
· Nurturing and developing existing commercial relationships and collaborations.
· Ability to manage and set targets, and report on progress regularly.
· Developing new offerings that increase the effectiveness and impact of our work, turning intelligence into relevant actionable insight for commercial clients.
· Supporting our internal MEL lead to document and evidence the impact of our intelligence services.
· Participating in public-facing events to promote STOP THE TRAFFIK and engage different audiences in this fight.
· Working alongside the Senior Leadership Team and Executive Team to strategically develop our organisation and drive sustainable growth.
· Direct line management and leadership of Intelligence Managers.
· Promoting collaborations across all teams in an agile manner.
Benefits:
· A friendly, supportive team
· Opportunity to work directly with global brands and experts around the world
· Encouragement and autonomy to present new ideas and lead on solutions
· The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children
· A corporate eye-care scheme
· Life insurance
· A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)
· Life insurance
· An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days
· Cycle to Work scheme
· Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs
· Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities
Further details about STOP THE TRAFFIK can be found on our website.
If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send in a CV and short cover letter that evidences your ability to be successful in this role.
Only applications sent via email will be considered to ensure an equitable review process. Applications will be considered on a rolling basis.
We cannot sponsor applicants at this time.
Oasis supports Equal Opportunities. Registered Charity No. 1127321
The client requests no contact from agencies or media sales.
Location: Godalming HQ (flexible hybrid working)
Job Type: Full-time, Contract position till March 2025
Salary: £35,000- £42, 000 per annum (dependant on location, skills and experience)
About us
Compassion in World Farming International is the leading international farm animal welfare charity, campaigning to improve the lives of millions of farm animals through advocacy, lobbying for legislative change, and positive engagement with the global food industry. Our established international Food Business programme aims to raise baseline standards for farm animals by securing commitments, ensuring compliance and facilitating implementation of higher welfare policies and practices. In addition, we aim to drive corporate meat reduction strategies and targets in line with planetary health requirements, via our newly launched Rethinking Food workstream.
Our work is based on scientific evidence and best practice and as such we are recognised as the credible partner on farm animal welfare to the major food retailers, food service companies, manufacturers and producers.
About the role
We are looking for a highly personable and skilled events and digital co-ordinator to join the UK Food Business team. This is an established team, responsible for improving animal welfare standards and developing sustainable supply chains across the global food industry. The right candidate will assist in the organisation of key events both in person and online to support the team to engage with key stakeholders in the chicken industry.
This is a vital role within Compassion’s Food Business Programme and offers a unique opportunity to make a lasting impact for farm animal welfare within a dynamic and influential global organisation. The right candidate will have a proven track record of organising forums, webinars and face to face round tables. You will need to be an influencer, a networker and capable of developing key business relationships. Importantly, there is plenty of scope to bring your own creativity, voice, and novel approach to driving change for farm animals. The role is embedded in a strong team with a multitude of expertise and skills to support and excite you - if you are ready for a challenge and can make a difference then we’d love to hear from you!
About you
Our ideal candidate will have a proven record of excelling in a minimum 2 of the 3 key pillars of the role and have knowledge / experience of the food industry. You’ll demonstrate persuasive communication, task management, time efficiency, and critical thinking skills. You’ll be able to remain composed under pressure, organised and be able to adapt to a multitude of asks and stakeholders expectations. Effective communication and timely decision-making are essential.
Applications:
Closing date: 5th July 2024
Interviews: Week commencing 8th July (TBC)
To apply please complete the online application form and upload your CV and covering letter outlining how you meet the person specification detailed in the Job Description. Please note that we reserve the right to commence interviews on a rolling programme. To comply with legal requirements, as part of our selection procedure, we ask all potential employees to prove their eligibility to work in the UK. No agencies.
Join our team and make a lasting impact, while being part of a workplace that values and supports you every step of the way UK Benefits:
• Compassion in World Farming is located in bright, modern offices; just 2 minutes’ walk from Godalming mainline station (45 minutes from London Waterloo).
• Enjoy an enhanced annual leave of 25 days per year, along with bank holidays.
• Our comprehensive benefits package includes core offerings like Health Cash Back Plan
• MHFA support – 24/7 PG access and Employee Assistance Programme
• Free onsite parking at HQ
• Optional savings schemes like the Cycle Benefit Scheme.
• Embrace a fulfilling career that prioritises your well-being, while also enjoying Excellent Development opportunities
• Hybrid working model (dependant on role and location)
• A defined Contribution Pension Scheme
• Enhanced discretionary company sick pay
• Premium Subscription to Calm App
Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.
You may have experience in the following roles: Events Coordinator, Digital Marketing Specialist, Event Planner, Communications Coordinator, Project Manager, Marketing Coordinator, Public Relations Specialist, Social Media Manager, Business Development Coordinator, Fundraising Coordinator, Community Engagement Officer, Outreach Coordinator, Food Industry Specialist, etc.
REF-214 664
£48,000 per annum
Fixed Term – 10-12 months (Parental Leave cover)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Programmes Adviser, focusing on Emergencies.
The role works with a team of 10 Programmes Advisers focusing on each of UNICEF’s programmatic priority areas to support fundraising, communications and advocacy as part of our work for children in emergencies. The role co-leads a cross-organisational team of around 20 people in sudden onset emergency activation appeal launch.
We are looking for a candidate with demonstrable experience working with and within international organisations with a human rights-based imperative, and ideally in disaster risk management, conflict and peacebuilding or climate resilience. You will be compassionate, articulate, comfortable working at pace and skilled at working with a diverse group of stakeholders. You will be experienced in relationship building across borders (and online), able to lead or contribute to team activities as the need arises.
Some out of hours working is required of this role.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Monday 15 July 2024.
First Round Interview date: Tuesday 6 August 2024 via MS Teams.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC Partners are working with a major conservation charity to recruit a Financial Accountant to join their expanding team. The organisation have experienced significant growth in recent years and have developed both their offering as well as commercial income streams which support the incredible work they do around the world.
Main responsibilities include:
- Support with the production of the monthly management accounts through the ownership of key balance sheet reconciliations and posting of journals.
- Work with the Financial Controller on the preparation of the annual statutory accounts for both the charitable and commercial arms through to final sign off for their annual report.
- Take a prominent role in the development of new policies and processes – the team openly welcome new ideas and viewpoints.
- Leading on charity VAT and Gift Aid, ensuring the correct application of relevant rules and regulations.
The successful candidate:
- Either a fully qualified accountant or someone actively studying towards a recognised accountancy qualification.
- Will ideally have some experience of charity accounting, although candidates from outside the sector who can bring fresh perspectives will also be welcomed.
- Must be open minded and consistently looking for improvements to further the performance of the finance team.
This is a fantastic opportunity for an ambitious financial accountant who wants to take the next step in their career and work with a unique organisation doing great things for global conservation.
Applications will be reviewed daily, but for more information or to have an informal discussion about your job search, please contact Jamie Elliott at MLC Partners.
Lead Music Therapist
Coram Parenting and Creative Therapy Service
Contract: Permanent, 28-35 hours days per week, 4-5 days per week
Location: Coram campus, London
Coram Parenting and Creative Therapy Service offers art, music and drama therapy, therapeutic parenting, clinical psychology and family therapy to children and families at our dedicated creative therapies centre and in schools. We work primarily with adoptive and connected carer families, and children who have low level mental health difficulties. We are a trauma-informed service and have specialist expertise in neuro-diversity and children with special education needs. The well-established team has a strong track record in therapeutic interventions, including music therapy, art therapy and narrative therapy based multi-family groups for younger children who are adopted or with a Special Guardianship Order. We have a purpose built therapy building and have recently built a music studio for our adolescent work. We work within very diverse communities and we consciously challenge ourselves and our practice, seeking at all times to be inclusive and anti-racist. We welcome applications from therapists who come from global majority communities.
About the role
We are seeking an experienced HCPC qualified Music Therapist to provide leadership, supervision and management of music therapists and other creative therapists in the service. You will carry out therapeutic multi-disciplinary assessments and music therapy interventions with adopted and Special Guardianship Order families. This work involves trauma informed approaches, family work and life story work. The team is led by a Clinical Psychologist and provides creative, relational, and evidence based approaches, collaborating with wider networks and reaching schools and communities to inform child centred and trauma informed practice. The post holder will receive supervision by a highly qualified Music therapist, and be line managed by a Clinical Psychologist. The post offers a unique opportunity to work alongside skilled creative and family therapists. We seek to empower children and families using strengths based narratives, as well as accepting vulnerability and seeking opportunity for connection, strengthening resilience and support.
The successful candidate will be experienced at working with managing and supervising therapists, developmental trauma, and child and family work and operates with initiative and responsiveness in a dynamic professional environment. A background in CAMHS and/or a social care services would be desirable, with a good understanding of safeguarding planning and managing highly emotive situations. Experience of running multi-family groups would be an advantage. This role requires a supportive professional, a team player, who enjoys working in a diverse, respectful and challenging team.
Closing date: 15th July 2024 23.59pm Interviews: Week Commencing 29th July 2024
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 164 years we’ve grown from one site in London to three rescuing and rehoming centres across the Southeast as well as a global education and outreach programme. With around 700 employees and 1,000 volunteers, we have cared for over three million vulnerable animals since we were founded. We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership.
The Philanthropy and Trusts team sits within the Philanthropy, Philanthropy & Commercial (PP&C) team. Our aim is to engage and cultivate new supporters who can make a significant difference to Battersea, while also managing relationships with existing partners.
We are looking for a Philanthropy and Trusts Officer to join us. They will contribute ambitious yearly income targets across the team by managing a mid-level individual giving programme and a small trust mailing programme, managing financial data and reporting as well as supporting the Philanthropy and Trusts teams in in their wider fundraising efforts.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 7th July 2024
Interview date(s): 15th – 17th July 2024 (1st round); 22nd – 23rd July 2024 (2nd round, if applicable)
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Deputy Shop Manager (Berkhamsted) (TRD4772)
Location: F3627 Berkhamsted
Hours: 18 hours per week
Salary: £11,569 per annum
Job Type: Open ended
Closing Date: 7 July 2024
About Us
Oxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.
Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.
Oxfam Purpose
To work with others to overcome poverty and suffering
Trading Purpose
To make as much money as possible to overcome poverty and suffering
About our Oxfam Shops
Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.
The Role of our Deputy Shop Managers
Commercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.
The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.
Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.
Our Values and Commitment to Safeguarding
Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.
Key Skills and Competencies required
- Ability to support development and maintenance of successful, inclusive and diverse team who are able to maintain day to day activities of the shop.
- Some commercial awareness with ability to support effective retail processes and strong merchandising
- Ability to work collaboratively with the Shop Manager, and to build positive relationships with other colleagues. provide excellent customer service, and engage with local community and other civil society organisation
- Ability to demonstrate resilience to everyday pressures that come with the role and manage conflicting demands seeking appropriate support, advice and guidance when needed.
- Numerate and financial literate, able to interpret basic financial reports, monitor budgets and maintain shops administrative systems.
How to apply
As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.
For full information surrounding DBS and the vacancy, please view the full job description.
A thriving diverse Oxfam:
It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.
To do that:
- We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
- We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
- We want and need everyone, and that means we need you.
This Deputy Head of Politics role is an ideal chance to leverage your in-depth understanding of the relationships between politics and the media – and how these can be used to create change.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
You’ll work with the Head of Politics to lead on, oversee or take responsibility for the development of political strategies within and across our campaigns, in line with the overall organisational and political team strategy.
The key to successfully delivering against our objectives will be to play a constructive and cooperative team leadership role, ensuring the optimal functioning, development and coordination of our political work in order to identify and exploit political opportunities for the benefit of our campaigns.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
• Experience of political lobbying and effective political stakeholder influencing at a senior national or international level.
• Ability to manage and lead projects relating to political work, including maintaining effective administration and information systems.
• Ability to identify and exploit political opportunities for the benefit of our campaigns.
• Demonstrable ability to manage staff in line with our values of: relationships first, lifting all boats and we want to win.
• Experience of developing policy positions for a campaign organisation and understanding of the factors bearing on that.
• Ability to communicate effectively with a wide range of people (including politicians, staff, media and volunteers) both verbally and in writing, while maintaining attention to detail.
• Personal belief in and support for the aims and activities of Greenpeace, including an understanding of how we seek to achieve change.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
Apply via the apply button.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
CLOSING DATE: 9.00 am 8th July 24
INTERVIEWS: 18th July 24
Prospectus are delighted to be working with War on Want as they search for a passionate Senior Income and Engagement Officer to join their team.
War on Want campaigns in the UK to challenge human rights abusing corporations and governments, and hold those responsible for inequality and poverty to account. They publish in-depth research exposing injustice and human rights abuse globally. They work in partnership with grassroots groups, trade unions and workers’ organisations in the Global South. This is an exciting opportunity for someone who is passionate about political activism, ready for a brilliant next step in fundraising.
Working closely with the Director of Income & Engagement, your strategies and campaigns will deepen the relationship between War on Want and its individual supporters to both increase participation in their campaigns and grow unrestricted income.
The campaigns you run will acquire, retain, and develop individual supporters using a range of channels both on and offline. The ultimate aim of these activities is to increase the number of active War on Want members who support their work through regular direct debit donations. In addition, you will lead War on Want’s legacy programme and manage the Income & Engagement Assistant to ensure the delivery of first-class supporter care processes and an unbeatable supporter experience.
As individual giving lead, you will join the team at a very exciting time. They have recently launched a new supporter mobilisation strategy to bring transformative growth to our supporter base. This role would be well suited to someone who has worked across a range of channels: tele-marketing, direct mail and digital. You will have a passion for political change and activism!
The starting salary is £46,636 and the role is hybrid working, with one day a month at War on Want’s head office. More in-person days are required on an ad-hoc basis.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.