Global External Affairs Manager Jobs

The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions – in more than 120 countries and territories. With our guidance, operators deliver the globally-recognised Award, which provides opportunities for 14 to 24-year-olds of all backgrounds, locations, cultures and abilities, to develop their interests, skills and life aspirations.

The Global Advocacy Manager is responsible for the development and delivery of the Foundation’s global advocacy work, working closely with the Director of External Affairs and Communications to build our approach to influencing at a global level and through our network of Award operators and advocates at a national level.

This role supports the development, prioritisation and tracking of our global advocacy relationships, including delivering engagement with stakeholders in global institutions and multilateral spaces.

You will work with the Director to build – over the longer term - an overall approach to influence across our global network, including empowering our National Award Operators and Award Ambassadors as national advocates, and coordinating between their national influence and the Foundation’s engagement with global stakeholders and in global advocacy spaces.

You will lead the development of policy and advocacy briefings and materials, working with the Research and Insight team to ensure our briefings are informed by topical, robust evidence, and with Communications colleagues to bring our advocacy narrative to life across our communications.

You will plan impactful strategic country visits and engagement in multilateral spaces, working closely with stakeholders in the ‘Big 6’ youth organisations, National Award Operators and diplomatic contacts to plan targeted engagements that can help shift the dial on support for non-formal education and learning at a global and country level. You will lead on briefing for Foundation and country representatives to equip them as effective advocates around these engagements.

You will also actively support work to develop advocacy skills and programmes across the Award alumni community and National Award Operators, supporting the delivery of capacity-building training online and at global events. 

Join an exciting initiative that is supporting governments around the world to protect and promote media freedom!

The Thomson Reuters Foundation (TRF) is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity we work to advance media freedom, foster more inclusive economies, and promote human rights. We combine our unique media development and legal services to drive systemic change through news, capacity strengthening, free legal assistance, and convening initiatives. 

TRF provides a Secretariat function to the Media Freedom Coalition (MFC). The MFC is a partnership of 51 countries from six continents working together to advocate for media freedom and the safety of journalists at home and abroad. The MFC works closely with civil society and a panel of legal experts, among others, to promote media freedom through a range of activities – including public and private diplomacy to support journalists at risk, coordinated action through embassies, events and the promotion of legal reforms. The MFC was established in 2019 while the Secretariat was established in 2022. More information about the MFC can be found here.

The MFC Secretariat plays a central role in maximising the impact of the Coalition. It does this in four areas:

• Administration and operations: engaging with and supporting members of the Coalition; delivering activities including events and briefings; coordinating responses to cases of concern (in which journalists and news organisations are facing threats to their reporting); supporting embassies to act on media freedom; organizing meetings and maintaining the MFC’s network of contacts; 

• Communications: communicating the MFC’s activities and impact externally, via website, social media and mainstream media coverage; supporting public-facing events; keeping the MFC’s network informed about activities and opportunities to take action;

• Policies and strategy: ensuring policies and processes are in place to facilitate an efficient, effective and responsive coalition; supporting strategic decision making; monitoring the latest developments in the media freedom context; 

• Monitoring and evaluation: tracking and understanding the MFC’s outcomes and impact, and learning lessons from this.

The Secretariat is supported by grants from Global Affairs Canada, the UK’s Foreign and Commonwealth Development Office, and Germany’s Federal Foreign Office.

We are seeking an organized and resourceful Project Manager to join our team. The Project Manager will lead on two key areas of the Secretariat’s work: (1) supporting and facilitating the MFC’s work on cases of concern, in which journalists and media workers are under threat, and (2) promoting greater engagement with diverse member countries of the MFC.

As part of the role you will interact with a wide range of government officials, civil society experts and legal experts from different parts of the world and establish improved processes for MFC interventions and engagement. The ideal candidate will be able to take the initiative while working collaboratively and will have excellent problem-solving skills. This is an excellent opportunity for anyone looking to deepen their engagement in the media freedom, human rights and/or democracy fields through working with leading experts and cutting-edge issues.

The role is based in Canary Wharf in London. The role is full time and you would be expected to attend TRF’s offices two or more days per week.

This is a 12-month fixed-term contract (depending on availability). The contract may be extended beyond this, conditional on further funds being secured for the Secretariat’s continued operation.We expect the 12-month term of the contract will result in tangible and meaningful outcomes, such as improvements to processes and strategy, and more engaged member countries.

Some travel is anticipated as part of this role.

About The Role 

As the Project Manager you will: 

• Oversee and manage the MFC’s Secretariat’s work on cases of concern, looking for ways to optimize the speed, relevance and impact of MFC interventions while ensuring that they do no harm 

• Improve processes on cases of concern in collaboration with government and civil society colleagues 

• Build relationships with a range of MFC member countries in multiple regions, explore their needs, and develop and deliver bespoke support packages as applicable 

• Identify case studies of interesting work by member countries on media freedom, and pass these on to the Secretariat’s Communications Manager for development into communications materials 

• Contribute to strategic decision making on how to engage member countries and build a stronger Coalition 

• Stay abreast of developments in the field of media freedom, particularly regarding media freedom cases of concern and media freedom developments within member countries

• Ensure sound record-keeping and lesson-learning from case interventions and member engagement 

• Contribute to grant management, reporting, and donor relations where needed 

• Work closely and collaboratively with the remainder of the Secretariat team and MFC stakeholders including the MFC co-chairs and Executive Group, Consultative Network, High Level Panel of Legal Experts on Media Freedom, and UNESCO 

• Handle sensitive situations and information appropriately  

• Represent the Secretariat at meetings and events (in-person and virtual) 

About You

To be our Project Manager, you will likely have: 

• Excellent organisational skills with a high degree of creative and flexible thinking  

• The ability to create, maintain and improve systems to keep track of activities

• Excellent interpersonal skills – able to establish and maintain positive working relationships both internally and externally, with people from a wide variety of cultures and backgrounds, in both junior and senior roles 

• Resilience, including the ability to deal with challenges calmly and proactively 

• A diplomatic approach, including the ability to see issues from others’ perspectives and to spot and mitigate potential risks 

• Ability to communicate clearly and succinctly, and to adjust communication style to fit the audience 

• The ability to think strategically so that activities contribute to longer-term objectives  

• Ability to facilitate meetings or dialogues so that they lead to a tangible outcome or action points 

• Fluency in English; other languages would be an advantage.   

It would be useful if you also have: 

• Understanding of, or interest in, media freedom issues 

• Experience of working with government officials (in central government and/or embassies) 

• Experience working effectively as part of a remote or hybrid team on collaborative initiatives 

What’s in it For You 

At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth: 

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed. 

• A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.  

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now. 

• Benefits: We offer competitive salary packages and market-leading benefits. 

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities. 

About Thomson Reuters Foundation 

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change. 

This challenging role will support the delivery of Cruelty Free International’s public affairs strategy.With a focus on promoting the organisation’s political objectives to governments, parliamentarians, and political institutions in the UK and European Union. With an emphasis on the UK, by helping to develop and maintain professional relationships with key decision-makers and their staff, your strong research, communication, and organisational skills will enable you to help the organisation make the most of any advocacy opportunities that may arise, and to keep key 3 stakeholders well informed about Cruelty Free International’s political objectives both internally and externally. Overall, the Public Affairs Officer – UK & EU role will play an essential role in delivering the organisation’s public affairs agenda in the UK and European Union, and in doing so will make a substantial contribution to the cause of ending animal testing.

We require all staff to work a minimum of 2 days per week on average, working in-person, in line with our hybrid working framework. However, we are also open to discuss condensed working, or be managed in line with a flexible working request for this role. The person will also be expected to take part in an out-of-hours rota with the broader external affairs team. 

The Health Foundation is an independent charitable organisation working to build a healthier UK.

Health is never far from the headlines. We are looking for an experienced media manager to help us continue to secure high-profile media coverage. This includes having a focus on proactively contacting journalists to pitch stories, managing media bids, and working closely with colleagues focusing on key policy issues to ensure press activity supports wider communications plans and helps deliver impact.

To be successful in the role of Media Manager, you will have: 

• significant experience working within an influential press office, including a record of proactively securing top-tier coverage (essential) 
• excellent written and verbal communication skills - capable of writing high-quality press releases, comments, briefings, and other written materials (essential) 
• the ability to build strong relationships with senior internal and external colleagues in a short period of time (essential) 
• lead projects with other communications disciplines, especially public affairs (highly desirable), and project manage launches of key reports.
• experience of working on issues relating to in health inequalities, public health, and/or social affairs (highly desirable) 

This is a fantastic opportunity for a communications professional with a passion for working with the media and improving health . Read the job description to find out more. 

We are also committed to making reasonable adjustments for candidates who have accessibility requirements.

To find out more about the role and what we are looking for, please read the job description.

To apply for this role please submit your CV and answer the following application questions:

• What is your availability to start a new role, and can you commit to a six-month contract?
• Provide an example of a successful media campaign you led – and what were the key elements that made it successful? It can be related to public health, health inequalities and working-age health but not essential.
• Explain how you have effectively juggled proactive and reactive media requests in your previous roles.

Candidates should have the right to work in the UK at the time of appointment, as we do not provide visa sponsorship.Click here for further guidance.

Application deadline: 22nd November 2024, 23:59

Interview date:w/c 2nd December 2024

As part of the interview process, an applicant will be asked to draft a press release and create a brief plan for launching a recent Health Foundation report. The applicant will need to share these documents with us prior to the interview. 

During the interview, the applicant will have 3-5 minutes to discuss their press release and launch plan for the report. We will provide the applicant with the questions that will be asked during the interview in advance.

Our commitment to you

Our top priority is finding the best candidate, and that might be you.

We're committed to building an inclusive workplace that values diversity, which is why we encourage you to apply for our job even if you don't meet every requirement. We value professional and lived expertise and welcome applicants from all backgrounds. We particularly encourage those from underrepresented and underserved groups in this field, such as people of colour, people from the LGBTQIA+ community, disabled people and people from lower socio-economic backgrounds to apply.

We encourage you to speak with us about your neuro-diversities, disabilities, long term medical conditions, chronic illness, mental health, wider health conditions and/or caring responsibilities etc. so we can work together on adjustments to make the recruitment process and work more accessible and enjoyable for you. We offer flexible working as well as a range of excellent benefits.

We're dedicated to an inclusive hiring process, where every candidate has the chance to showcase their skills in a comfortable environment.

So, come apply to join our team and let's work towards building a diverse and authentic workplace together.

Join Us at the Diocese of London

The Diocese of London is seeking a passionate and experienced Development and Fundraising professional to work alongside the Head of Development to strengthen and implement our dynamic development and fundraising strategy. As part of the Property and Fundraising directorate, you will help secure the future of our iconic churches—both historic and contemporary—by supporting parishes to create sustainable projects and secure vital funding.

About the Role

In this key role, you will have the unique opportunity to develop innovative projects and identify funding opportunities to restore and rejuvenate churches, supporting their transition to Net Zero Carbon. You will collaborate with parishes to identify potential partnerships with community groups, heritage organisations, local authorities, and funding bodies, ensuring the long-term sustainability of these churches as important community hubs.

As Development Manager, you will:

· Work with parishes to create funding strategies and programmes that support the restoration and sustainability of churches.

· Build and nurture relationships with a diverse range of funding bodies, including local authorities, trusts and foundations, and the National Lottery.

· Work closely with colleagues across the Diocese to embed a culture of entrepreneurship and provide vital support and advice to Incumbents and Parish Church Council (PCC) members.

· Drive place-based funding approaches to deliver projects that benefit both the churches and the communities they serve.

· Manage complex multi-funder profiles for capital projects and activity programmes, ensuring long-term sustainability and impact.

About You

We are looking for an all-round development professional with a proven track record of successfully managing projects with complex multi-funder profiles. You will have:

· Experience in designing and delivering large-scale development projects, ideally within the heritage or community sector.

· A strong understanding of relevant trusts, foundations, and funding bodies, with experience of securing substantial funding for projects.

· A strategic mindset and the ability to think creatively to bring together multiple funding sources and partners.

· Excellent relationship-building skills, with a proven ability to engage a diverse range of stakeholders.

· A passion for historic buildings, community engagement, and sustainability.

Why Join Us?

At the Diocese of London, we are committed to the preservation and development of our churches as places of worship and community activity, providing spiritual engagement and a range of support services, and events. As a member of our Development team, you will play a crucial role in securing the future of our buildings and the communities they serve.

We offer a supportive, collaborative work environment, with opportunities for professional growth and development. As part of our commitment to work-life balance, we offer hybrid working options where possible

The Diocese of London is an equal opportunities employer. We welcome applications from all backgrounds and aim to create a diverse and inclusive working environment.

The benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following benefits:

· Competitive remuneration package

· 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays

· 15% employer pension contribution and salary sacrifice available

· Death in service benefit x3 of basic gross salary

· Enhanced maternity leave of six months full pay, after 12 months’ of employment

· Season ticket loans of public transport

· Access to Benenden Health Insurance

· EAP counselling through Health Assured

· Up to £100 for eye test and contribution to spectacles

· Two additional paid days for community volunteering

The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions – in more than 120 countries and territories. With our guidance, operators deliver the globally-recognised Award, which provides opportunities for 14 to 24-year-olds of all backgrounds, locations, cultures and abilities, to develop their interests, skills and life aspirations. 

The Communications Manager leads the development of our brand and public-facing messaging to engage our audiences in the global impact of the Award. You will articulate our story through a wide range of content, helping build our voice as global advocates on the value of non-formal education and learning.

You will lead the delivery the Foundation’s communications activity, including content, channel strategy, and building communications and marketing capacity among our global family of Duke of Edinburgh’s Award operators. This includes ownership and strategic development of the Foundation’s public communications channels (website, social media) and strategic support for platforms managed by other teams.

You will partner with teams across the Foundation to advise and support delivery of marketing assets and strategies to support Award operators across the world, including leading the Communications Working Group and developing and delivering marketing capacity-building training to colleagues around the world.

The role oversees our organisational communications calendar and provides the lead communications and marketing support on events activity, acting as the key conduit between the Communications and Events teams and ensuring that all online and offline events receive the communications support and collateral they require, in line with agreed budget and resources.

The role works closely with National Award Operators and the Royal Communications team on royal visits attended by the Award’s patron and Chair, His Royal Highness The Duke of Edinburgh, including media and social media plans.

You will have sound understanding of reputation management and be confident in briefing the wider Foundation staff team, as well as the global Association, on communications queries and activities.

The International Committee of the Red Cross (ICRC) is a neutral, independent organisation ensuring humanitarian protection and assistance for people affected by armed conflict and other violence. The regional delegation for the UK and Ireland builds support for the ICRC’s global operations and furthers understanding of international humanitarian law (IHL).

We are looking for a multi-skilled, energetic and creative communications manager to join our busy London office. The ideal post holder will be able to produce compelling copy, handle media enquiries and shape our social media content. They will work closely with colleagues in the small London communications team and within the wider global network to effectively profile the work of the ICRC to audiences in the UK & Ireland and beyond. The communications team works very closely with our colleagues in operations, humanitarian diplomacy, legal and fundraising, as well as our Red Cross Red Crescent Movement partners the British Red Cross and the Irish Red Cross. 

About the role - Job description and key responsibilities

Produce engaging multimedia content that showcases the work of the regional delegation, its operational priorities and highlights the ICRC’s global activities.

• Able to master complex topics quickly and translate them into powerful messages using simple language.
• Develop the ICRC UK and Ireland voice on social media in line with the delegation’s influencing objectives and position the ICRC on key humanitarian issues in the UK.
• Support our daily engagement with UK media outlets. This includes managing challenging media requests efficiently, drafting key messaging and replies, triaging interviews and liaising with colleagues around the world to ensure our response is appropriate and effective.
• Produce, support and manage communications plans to profile senior leadership during visits to the UK and Ireland and for key events, regularly injecting our thinking into public discourse on humanitarian issues.
• Provide regular communications support for UK and Ireland-focused activities, managing strategy, refreshing messaging and supporting fundraising efforts when required.
• Work closely with our communication colleagues from the British Red Cross and Irish Red Cross to liaise on timely and accurate Red Cross Red Crescent Movement content and messaging.
• Manage relationships with digital colleagues at HQ and other ICRC sites, including collaboration on social media content, strategy and scheduling.
• Produce weekly media monitoring and environment scanning reports and updates.
• Help manage our stock of communication products and design new print materials.
• Ability to work as a photographer and/or videographer at key events.
• Provide relevant social media training and guidance for colleagues and support to our head of delegation and other teams.  

Person specification (qualifications, skills & experience required)

• Excellent writing skills, with an ability to draft strong news releases, first-person pieces, media pitches and social media posts.
• Experience of working in a complex organisation, demonstrating a high-level of diplomacy when liaising and negotiating with internal and external stakeholders.
• Good knowledge of issues related to humanitarian action.
• A strong interest in international affairs.
• Knowledge of the media landscapes in the UK, Ireland and beyond, with a good contacts book.
• Self-starter able to work both independently and within a small team.
• Sound experience of developing and implementing communication strategies.
• High degree of organisation and ability to work towards tight deadlines.
• Resilient and tenacious, able to handle setbacks and push for strong communications outcomes.
• Experience in building solid relationships with journalists, providing on and off record guidance with the ability to set up media visits overseas.
• Solid understanding of the harms caused by misinformation and disinformation both in conflict settings and in relevant media and diplomatic hubs such as London.
• Confident using social media platforms and social listening tools, content management systems and video, photography and audio editing software.
• University degree in a relevant field preferred.

We currently operate on a hybrid office/homework basis, and there is an option to work from home for part of the week.

Are you ready to bring your project management expertise to a role that makes a meaningful difference? Do you thrive in roles where collaboration and innovation are key to success?

As a Service Improvement and Transformation Project Manager, you will play a key role in developing and implementing improvement programmes within our Services & Partnerships team at the Motor Neurone Disease (MND) Association. You'll ensure that projects are delivered on time, within budget, and to the highest standard, collaborating across teams to bring innovative solutions to life.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

As Project Manager, you'll be entrusted with managing projects from start to finish.

• Responsible for the successful delivery of allocated projects, ensuring alignment with goals and objectives.
• Determine and define project scope, objectives, resources, and impact measures with sponsors.
• Manage the innovation of ideas and solutions as part of the options considered during a project's planning phase and beyond.
• Lead project planning, ensuring best practices and standards are applied throughout.
• Act as the main contact for stakeholders, leading effective communication, engagement activities and regular updates.
• Collaborate with colleagues and stakeholders to co-create project solutions and build engagement.
• Monitor project progress, managing risk and issue logs, and escalating as needed.
• Manage project budgets, including resource requirements and spend tracking.
• Oversee contracts with third-party suppliers, coordinating timelines and deliverables.

About You:

You bring a strong background in project management and a proven ability to manage complex projects effectively.

• Demonstrated experience in end-to-end project management.
• Skilled in Quality Improvement methodology.
• Strong organisational and interpersonal skills.
• Ability to manage complex issues and adapt to shifting priorities.
• Experienced in leveraging data to drive decisions and monitor progress.
• Excellent communicator, comfortable working with all levels of stakeholders.
• Proficient in project management tools, with a familiarity with best practices.
• Creative problem-solver with a keen eye for detail in communicating complex information.
• Experience monitoring KPIs and providing accurate, evidence-based updates.

If you're ready to take on a role where your expertise in project management can truly make a difference, we would love to hear from you.

The full job description is available in the candidate pack.

Salary: £43,000 per annum

Hours: 37 hours per week

Location: Home-based with travel to Northampton as required.

Contract: Permanent

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Project management experience, including seeing projects through the full life cycle.
• Experience of Quality Improvement methodology
• Excellent organisational, interpersonal, and analytical skills.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Customer Journeys Transformation Lead
Type: Part-time (17.5 hours a week), fixed term contract until 30 April 2025 (maternity cover)
Location: Office-based in London with the flexibility to work remotely
Salary: £25,873 (FTE £51,747) per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession / Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is undergoing a major transformation, investing in data, technology, services and engagement to better serve the MS community. Our goal is to create a more connected and inspiring experience that deepens relationships and boosts engagement, income and impact.

As Customer Journeys Transformation Lead, you will play a key role in this change, leading efforts to map and improve customer journeys across all touchpoints.

You will work with technical teams, subject matter experts, senior leaders and the community to design future journeys that enhance the customer experience and support our transformation goals. Using customer research and person-centred design, you will identify key moments, pain points, and areas for improvement.

Your focus will be on service journeys, volunteering, income generation and campaigning. You will also define a strategic approach to integrate these journeys across all areas.

Additionally, you’ll work closely with governance and business intelligence teams to make sure changes are planned and delivered effectively and impact is measured.

Closing date for applications: 9:00 on Tuesday 3 December 2024

Interested? 

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

REIMAGINING GOVERNMENT FOR A CHANGING WORLD

Governments today face unprecedented challenges. From responding to climate change and tackling
inequality to managing public health crises, they are under immense pressure to meet the growing
demands of their citizens while maintaining trust and staying relevant. Yet, many of the systems and
structures that underpin government operations are no longer fit for purpose in our rapidly changing world.
At CPI, we believe it’s time to reimagine government so that it works for everyone. We envision a future
where governments are not just responsive but also resilient, inclusive, and adaptive to the complexities
of modern society. To make this vision a reality, governments must evolve—and CPI is here to help them
on that journey.

We act as a learning partner, empowering changemakers within and around government to think
differently, embrace new approaches, and create lasting, positive change. Our work is built on two core
practices: sensemaking and action-learning.

THE WORK WE DO

At CPI, we help governments transform in order to best meet the challenges of the 21st century. To do this, we focus on three core objectives:

1. Inspiring leaders to act: We cultivate visionary, empathetic leaders who are driven by a commitment to the public good. By mobilizing leaders around shared goals, we empower them to drive meaningful change, particularly in communities that have historically been underserved.
2. Innovating systems and services: We help governments and partners rethink how public services are designed and delivered. By embracing innovation, we create systems that are not only capable of solving today’s challenges but
are resilient enough to adapt to future societal, technological, and environmental shifts.
3. Integrating across boundaries: Collaboration is key to creating long-lasting impact. We help our partners break down silos and foster cross-sector partnerships, connecting ideas and people across diverse ecosystems. By doing so, we enable government leaders to continuously learn from others, improve their services, and deliver better outcomes for citizens.

At CPI, we don’t just advocate for change—we model it. Our core values—Curiosity, Courage, Collaboration, Empathy, and Equity—are at the heart of everything we do. These values shape our work culture, our partnerships, and how we engage with the world. By living these values, we create an environment where everyone can thrive and contribute to the positive
changes we want to see in government. Together, we believe that by reimagining government, we can build a future where public systems are not only more capable but also more equitable, responsive, and aligned with the needs of everyone they serve. Through partnership, learning, and experimentation, CPI is uniquely positioned to lead this charge and help shape
the future of government. 

KEY RESPONSIBILITIES FOR THE CEO

1. Values – Shaping culture and people leadership

At CPI, we strive to “walk the talk.” Our ability to serve our partners effectively starts with living our values internally—creating a culture that encourages creativity, reimagining, and bold, generative work. To unlock truly innovative ideas and approaches with our partners, we must first embody the change we seek to bring about. This requires a values-based approach that not only challenges us but also inspires those we work with to think and act differently.

Our values are at the heart of everything we do:
Curiosity - We champion exploration and creativity.
Courage - We remain authentic and brave in our decisions and actions.
Collaboration - We share power and work together.
Empathy - We seek to understand others’ perspectives and experiences.
Equity - We challenge systemic barriers to foster inclusivity and opportunity.

Therefore, the CEO of CPI must:

• Model and steward our values: Lead with integrity, transparency, accountability, and humility. Ensure that every decision and action reflects CPI’s core values.
• Inspire a relational culture: Lead through authentic, people-centred leadership. Foster an environment of honest conversations, active listening, mutual support, and resilience. Show up with presence and patience, offering support when needed.
• Champion a culture of inclusivity: Foster an environment where everyone feels they belong by embedding inclusivity and equitable practices. Ensure power is shared, and all team members are valued and empowered to contribute their unique strengths.
• Nurture a learning culture: Promote continuous learning and reflection. Encourage experimentation, embrace failure as a learning opportunity, and challenge assumptions to strengthen the organization.

2. Vision– Re-imagining government through thought-leadership

The CEO will represent CPI’s vision for reimagining government, grounded in systems thinking and complexity theory. They will be an active thought leader driving the intellectual frontier forward. Through thought leadership—whether via podcasts, reports, conferences, or advocacy—the CEO will position CPI to attract partners, collaborators, and projects that align with our unique approach and capabilities. Beyond our project portfolio, the CEO will inspire and grow a broader movement of changemakers, expanding CPI’s influence and impact across sectors and geographies.

Therefore, we seek a CEO who will:

• Inspire big conversations and tell powerful stories: The CEO will reflect, imagine, and communicate boundary-pushing thought leadership that challenges teams and engages public and social sector leaders. By sharing the ideas, insights, and inspirations that emerge from CPI’s work through blogs, podcasts, conferences, and public speaking, the CEO will inspire external audiences and catalyze bold conversations. Through storytelling, the CEO will amplify CPI’s vision, challenging others to achieve greater impact and contributing to a global movement reimagining government across sectors and geographies.
• Support public service innovation and impact: Ensure CPI is designing creative programs with our partners that help civil servants excel as stewards of public resources
• Advocate for better governance: Promote policy and governance reforms that prioritise empathy, inclusivity, and trust, positioning CPI as a global thought leader in reimagining the role of government in society.
• Convene thought leaders: Recognising government reform is hard work and hugely complex, the CEO can leverage CPI networks to create meaningful spaces for shared learning and co- produced thought leadership.

3. Strategy- Positioning CPI, prioritising our focus areas, sequencing our organizational development

CPI’s approach starts with a shift in values and thinking before driving system change and service design. Our work spans thematic areas like democratic governance, climate change, AI, gender equity, public health, and more. We use diverse tools—from service design and challenge prizes to partnership- building and fund management. As CPI grows across regions like North America, Europe, and Asia, we need a leader who can balance visionary positioning with operational priorities.

Therefore, we need a CEO who can:

• Cultivate our strategy: Building on existing strengths, develop a long-term strategy for the organization that delivers on its mission and for its partners, while harnessing the full range of capabilities within the team. CPI has a regionally federated structure, with authority appropriately devolved to trusted leaders across the organization. The CEO will play a critical role in uniting these efforts by identifying CPI’s core strengths and focus areas and clearly articulating strategic priorities for both the short and long term. At the same time, the CEO must ensure that CPI remains agile and responsive to emerging opportunities for growth and impact.
• Communicate CPI’s identity: Clarify and strengthen CPI’s identity. Ensure that our work, though complex, is communicated boldly and clearly to raise our profile. Our recent re-brand is part of this, but our next CEO will help craft a bolder, sharper presentation of who we are and how we serve.
• Global perspective and leadership: Continue to build a truly global organization, with a presence across multiple regions. While much of our team, work, and revenue are currently concentrated in the United States, we are committed to maintaining and expanding our international presence. The next CEO must have a global outlook, be comfortable working across different cultures, and actively support CPI’s vision of remaining a diverse and internationally balanced organization. It will be crucial for the CEO to lead efforts to rebalance our organizational focus, ensuring that we continue to strengthen CPI’s work across the world.
• Strengthen our operational core: Build a cohesive and high-functioning foundation across Finance, People & Culture, and Communications. The next CEO will ensure that CPI remains adaptive and entrepreneurial while developing the robust infrastructure needed for sustainable growth. This includes strengthening key operational systems to support CPI’s long-term success without compromising its innovative spirit. The CEO will maintain a strong overview of the financial health and funding forecast for CPI.
• Partner with the Board: Maintain a strong, collaborative relationship with CPI’s Board of Directors, including regular updates on progress and co-creating strategies for future growth. Support the identification and onboarding of new Board members who bring diverse perspectives and are committed to CPI’s mission and values.

4. Partnerships – expanding and deepening our collaborations Collaboration is at the heart of CPI’s work. The CEO will be a bridge-builder across sectors, geographies, and themes, growing the community of those re-imagining government.

Therefore, we expect our next CEO to:

• Steward our partnership with BCG: With our branding recently shifting from “a BCG Foundation” to “founded by BCG,” we have a unique opportunity to further maximize the benefits of our heritage and deepen our partnership with BCG. As valued learning partners and collaborators, BCG has been a steadfast supporter and proud champion of CPI. While CPI operates independently, this exceptional partnership allows us to both benefit from and contribute to BCG’s expertise, creating mutual value and enhancing our collective impact.
• Foster our strategic relationships: Strengthen and deepen relationships with governments, foundations, corporates, and changemakers. Use these collaborations to extend CPI’s impact and mutual learning.
• Network and build partnerships: Act as an ambassador for CPI, catalyzing new partnerships and co-designing innovative solutions.
• Fundraise: Although we primarily operate under a contract-based business model, our recent rebranding presents a unique opportunity to expand our ambitions and elevate our funding strategy. The next CEO will have the chance to attract larger and more innovative funding partners who share our vision and ambition, enabling us to secure core funding that strengthens CPI’s long-term impact and reach.

EXPERIENCE WE SEEK IN OUR NEXT CEO

CPI is deeply rooted in our values. Our next CEO must not only embody Curiosity, Courage, Collaboration, Empathy, and Equity but also share their personal journey of growth and continuous learning as they strive to live these values. Leading by example, they will inspire others to embrace the same principles.

As a vision-led organization, CPI requires a leader who is already thinking expansively about the future of public institutions. The ideal candidate will be a thought leader—speaking, writing, and advocating for bold, creative solutions that deliver maximum impact from public services.

CPI operates at the intersection of sectors, so our CEO must bring credibility, humility, and learning from a diverse career. Ideally, they will have experience in government, not-for-profit leadership, and commercial sectors, providing a well-rounded perspective that enhances CPI’s unique positioning. CPI has enjoyed a truly remarkable founding decade and is now entering a pivotal phase of growth and maturity. We are beyond the start-up stage but still evolving, and we seek a leader who has successfully guided organizations through similar transitions. The ideal candidate will have a track record of strategic transformation, having helped previous organizations reach their full potential during key stages of development.

We are not a generic consultancy; we are systems-thinkers versed in complexity theory, and in particular, applied to the unique challenges of government and the wider public sector. The CEO will likely have immersed themselves in these disciplines, bringing a nuanced understanding of how to navigate complexity and apply systems thinking to large-scale challenges. Our CEO must be comfortable also sitting with uncertainty and ambiguity, letting solutions be emergent and co-created in a relational context, embracing experimentation’s iterative process.

CPI is an innovative and entrepreneurial organization. We need a leader who has thrived in such
settings, made bold decisions, taken calculated risks, learned from failures, and remains a progressive
thinker in areas such as organizational design, new management practices, creative financing, and
unconventional partnerships. As an increasingly international organization, we seek a leader who is passionate about cross-cultural leadership, managing a dispersed team, and bringing a wealth of experience, networks, and insights
from working across multiple regions.

REMUNERATION

At CPI, we are committed to aligning our compensation framework with the principles of fairness, equity, and transparency. We benchmark salaries using national, country-specific data and aim to offer compensation between the 50th and 75th percentiles for all staff roles. Additionally, we maintain a 5-to-1 ratio between the most senior and junior staff, ensuring that our compensation structure remains equitable across the organization.

For the CEO role, a competitive salary will be offered in line with local benchmarking for the country where the CEO is based. As a reference, in our two largest offices, the salary range for a UK-based CEO is £170,000-200,000, and for a US-based CEO, the range is $275,000-310,000. Beyond base salary, we take a holistic approach to compensation, offering a benefits package designed to support work-life balance. This includes a generous package and leave entitlement, comprehensive health care, and flexible working arrangements. CPI’s CEO would preferably be based in the US (East Coast) or Western Europe, but we are open to discussing other locations in an exceptional circumstance. Travel will be an important part of the role, with consideration given to climate impact and effective use of time and resources. Travel will include visits to team meetings, attending key global forums, client meetings, and events that showcase CPI’s vision and inspire the re-imagination of government.

Senior Director of Development & Strategic Partnerships

The Worker Rights Consortium (WRC) is seeking a Senior Director of Development and Strategic Partnerships. This person will lead the WRC’s fundraising and partnerships operations to maintain and grow our financial resources, including working with foundations, other institutional grantors, and large individual donors. The Senior Director will also spearhead external communication about the organization’s accomplishments and strategic vision to audiences relevant to our fundraising and partnership building efforts.

We seek committed, creative, and energetic candidates who have a strong record of achievement as a senior fundraiser.

About the Worker Rights Consortium

The WRC is one of the world’s leading corporate accountability organizations. We support garment workers and their unions around the world who are fighting to end labor rights abuses and win better wages and conditions in the supply chains of major global brands. The WRC conducts investigations in factories in more than two dozen countries, documents and exposes labor rights violations, and pressures corporations to deliver concrete remedies to workers. And we pursue strategies to achieve systemic change: pressing global corporations to sign binding agreements with unions and end the pricing practices that compel their suppliers to pay poverty wages, subject workers to long hours of forced overtime, and ignore worker safety in order to slash costs.

The WRC works in partnership with unions and civil society organizations across the Global South and North. The priorities of workers, conveyed by their representatives, guide our work. We measure success by documented real-world impact: helping workers win victories that improve their lives and vindicate their rights.

The WRC is based in Washington, DC. We have 27 staff members located in the US, UK, Latin America, Asia, and Africa.

Senior Director of Development and Strategic Partnerships

The Senior Director of Development and Strategic Partnerships will lead fundraising, outreach, and engagement for the WRC at the level of both strategy and implementation. The WRC’s current annual budget is US$3.3 million, and we seek to grow this in line with our program strategy to roughly $5–6 million over the next two to three years.

Areas of responsibility include:

• Designing and implementing a comprehensive fundraising strategy to progressively increase annual revenue, including identifying, building relationships with, and securing new funding from foundations, other institutional funders, and individuals, as well as pursuing opportunities to expand relationships with current funders;
• Creating and implementing a framework for strategic external partnership communications, including working with the WRC’s global field team to convey the real-world impact of the WRC’s work and overseeing relevant enhancements to the WRC’s website and other communications pathways;
• Leading on grant writing and framing of external communications;
• Supporting the Executive Director and other colleagues to engage with, and ensure coherent messaging to, donors and other partners—including ensuring that the WRC participates in relevant conferences, convenings, and other discussions related to our organizational mission and objectives;
• Supervising the work of a second development professional who has day-to-day responsibility for grant management, grant reporting, implementation of sub-grantee/grantor arrangements, management of the organization’s small individual donor program, and who also assists with preparation of grant proposals;
• Monitoring progress on grant-funded projects through regular communication with program staff;
• Participating in the development of overall organizational strategy and aligning fundraising strategies accordingly; and
• Contributing to financial reporting and oversight.

This is a full-time position, available immediately. The position is hybrid for a successful candidate who resides in the Washington, DC-area or remote in the case of a candidate who resides elsewhere.

The WRC will consider candidates located within six hours of the US Eastern time zone. For international candidates and US candidates based outside of Washington, DC, the position requires periodic travel to Washington, DC, and possibly other countries in which the WRC works. The Senior Director of Development and Strategic Partnerships will report to the WRC’s Executive Director.

Qualifications

Candidates must have:

• A minimum of seven years’ experience in fundraising for nonprofit organizations and/or seven years’ combined experience with fundraising and strategic communications;
• A substantial track record of successfully cultivating institutional donors and proven experience in establishing new fundraising partnerships;
• Significant experience in communications and storytelling, with an ability to distill complex analysis and program work into communications that inspire and motivate our audiences;
• Exceptional written and oral communications skills;
• Excellent interpersonal skills, including the ability to initiate, build, and maintain working relationships with existing and potential grantors and a global team across numerous time zones;
• Strong budget management skills and experience delivering against financial targets;
• Excellent organizational and project management skills and rigorous attention to detail;
• Energy, enthusiasm, a strong work ethic, and a sense of humor; and
• A commitment to workers’ rights and corporate accountability.

The following are desirable but not required:

• Experience with labor rights work; and
• Experience working in an international context.

Compensation

Compensation for this position is $115,000–$135,000 per year, depending on relevant experience (adjusted to the local currency, where applicable). The WRC provides its US staff, who are covered by a union contract, with an excellent benefits package, including 100% employer-paid family health insurance, including dental and vision care, with an additional flexible spending plan with employer contribution; 401(k) retirement plan with employer contribution; and five weeks paid vacation.

Equal Opportunity

The WRC is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including multilingual and multicultural individuals, and members of the LGBTQIA+ community. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender identity, color, marital status, veteran status, or medical condition. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. See our Diversity, Equity, and Inclusion statement here. The WRC does not tolerate gender-based violence or harassment by or against job applicants as defined by the WRC’s policy, which you can read more about here.

To Apply

Please upload the following in our application portal:

• A cover letter;
• A résumé or CV; and
• Two writing samples, including one grant proposal, concept note, or individual donor cultivation letter and one piece written for a broader audience, such as an op-ed, blogpost, speech, etc. (samples should have been written by the applicant with little or no editing by other parties).

We will not be able to review applications that do not include all the required materials. Please email recruitment[@]workersrights[dot]org if you experience any challenges with the application portal or are in need of any accommodation.

The position will be open until filled. Applications will be reviewed on a rolling basis, as they are received.

Are you ready to drive impactful fundraising partnerships that make a real difference?

We're looking for an experienced Senior Corporate Development Executive to join our Income Generation team, working from Northampton or London. In this role, you'll identify and secure, wherever possible high-value, long-term corporate partnerships that deliver mutual benefits for both our partners and the Motor Neurone Disease (MND) Association.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

With a focus on growth, you'll play a key role in shaping the strategy for corporate partnerships and supporting our team's ambitious goals.

• Collaborate to develop and drive our high-value partnership strategy.
• Lead the management and growth of a robust pipeline of potential partnerships.
• Build strong, collaborative relationships with key stakeholders across the Association.
• Provide expert support and guidance to the Corporate Partnerships Development Officer.
• Maintain up-to-date knowledge of sector trends, best practices, and regulatory requirements.
• Travel across the UK for meetings and events, presenting proposals to prospective partners.
• Offer guidance and support to colleagues and volunteers, contributing to the development of successful partnerships.
• Record and report on key financial and performance indicators (KPIs) to track partnership growth.
• Support the wider Corporate Partnership and Philanthropy teams as required.

About You:

You'll be someone who thrives on building meaningful partnerships and achieving ambitious goals.

• Proven experience in a senior corporate partnerships or similar role in the public or commercial sectors.
• A successful track record in securing high-value partnerships, consistently surpassing financial and KPI targets.
• A growth-minded individual with a results-driven approach.
• Strong collaborator who supports team-wide growth opportunities.
• Resourceful and proactive in identifying and maximising partnership opportunities.
• Excellent communicator with strong writing and presentation skills, able to engage at all levels.
• Proficient in IT, with experience in Raisers Edge or Microsoft Dynamics CRM preferred.
• Full UK driving licence for travel across the country.

Join us in this rewarding role where you'll have the chance to make a lasting impact through meaningful corporate partnerships.

The full job description is available in the candidate pack.

Salary: £41,000 per annum

Hours: 37 hours per week

Location: Northampton office

Contract: Permanent

Hybrid Working and Flexibility: This role offers hybrid working. There is no minimum weekly expectation to attend the office, however this role requires flexibility to attend the office in line with team and business needs.

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Significant experience in a senior corporate partnership new business function, or relevant, equivalent experience in the public or commercial sectors
• Track record delivering high value partnerships or projects, exceeding financial and KPI targets, identifying and delivering growth opportunities.
• Excellent communicator with the ability to effectively communicate at all levels, and to write and present in a clear and inspiring way.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Stories and Content Officer

Location: Hybrid, Old Street, London
Salary: £38,817 per annum
Hours: 34.5 hours per week
Department: Strategic Communications and Content
Job Type: Full-time
Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.   

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal. 

We’re looking for a talented Stories and Content Officer to help tell the story of our life-changing work – and the people at the heart of it.

This is an exciting opportunity for a confident storyteller with experience of working in a global setting to deliver authentic stories. 

In this role you will be our stories expert, building strong relationships to proactively source, commission and produce powerful case studies – travelling where appropriate and interviewing inspiring young people. You will champion ethical storytelling and ensure our communications are in line with our safeguarding principles, antiracism principles, brand guidelines and best practice. You will play an active role as part of the Brand and Content team in planning and shaping the content we produce to support our marketing, fundraising and influencing goals – taking specific responsibility for our UK asset management system. 

This role sits within the Strategic Communications and Content Unit and is part of the Influencing and External Affairs Directorate. The unit is a dynamic and integrated team that drives the organisation's mission through effective communication and compelling content creation. It also works closely with the Fundraising and Supporter Engagement Directorate. 

To be our successful candidate, you will have a good nose for a story and significant experience of delivering powerful case studies to support multiple organisational campaigns or goals – and know how to do so ethically and safely. You will be proactive and creative, with the ability to build excellent collaborative relationships to deliver what’s needed. And you will be able to demonstrate you’re a true team player and willing to contribute to the operation of a small and creative content team. 

For further detail of this role, please see the job profile.

The deadline for applications is 23:59 on 1 December 2024
Interviews will take place on 9 - 11 December 2024

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include an Enhanced Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-218062

Who We Are

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement.

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world.

How Will You Make a Difference?

The Head of Operations collaborates closely with the CEO and SLT to oversee and manage Amna's operations, ensuring the seamless delivery of programmes to reach the communities we serve. Responsible for the efficient management of risk managemet, safety and security, administration and logistics, people and culture, finance, safeguarding, ITC, the role holder plays a key role in maintaining compliance with Amna's guidelines, donors’ rules and regulations, and local laws across programmes and operations. The Head of Operations actively contributes to Amna's mission of serving refugee and displaced communities, striving to achieve organisational goals through effective operational management.

The Head of Operations reports to the CEO and is responsible for managing a dedicated team of three, a Finance Manager, People and Culture Manager and an Operations Officer.

Key responsibilities:

Comprehensive Risk and Safety Management:

• Conduct risk assessments taking into account the diverse geographical locations of team members, organizational partners, and the nature of projects.
• Assess risks related to grant funding, considering factors such as grant application processes, funding disbursement, and compliance requirements.
• Develop and implement risk management plans specific to partnerships, ensuring alignment with organizational goals.
• Stay informed about international and local regulations impacting the NGO sector, ensuring organizational compliance with legal and regulatory requirements in all operating regions.
• Develop and enforce safety and security protocols tailored to Amna’s diverse operational contexts, ensuring staff and partner safety.
• Work closely with relevant teams to integrate risk management into project planning and decision-making processes.
• Work closely with Amna’s partners to establish and monitor safety focal points in each operational area, coordinating real-time safety updates and responses.
• Develop emergency preparedness plans, including evacuation and contingency planning, and ensure they are updated.
• Regularly communicate risk assessments, mitigation strategies, and updates to the management team.
• Provide staff training on safety protocols, travel safety, and conflict sensitivity, ensuring readiness to handle security challenges.
• Serve as the primary point of contact for safety and security matters, reporting incidents and managing organizational response protocols.
• Regularly update the Amna’s risk registry.

​Financial Planning and Oversight:

• Financial Leadership and Planning: Provide strategic oversight of Amna’s financial health and alignment with organisational goals, identifying trends and opportunities for resource optimisation. Collaborate on budgeting processes to ensure efficient and accurate financial forecasting, with a focus on impact-driven allocation.
• Monitoring and Cost Optimisation: Work closely with budget holders to implement cost-saving measures, ensuring effective resource distribution across operational areas. Regularly assess and enhance financial planning systems for better efficiency and accuracy.
• Internal Controls and Reporting: Oversee high-level financial reporting processes, working with the Finance Manager to ensure clarity, accountability, and strategic alignment. Support the preparation of financial reports for key stakeholders, including the Board, Senior Leadership Team, and donors.
• Annual Reporting and Compliance: Lead the preparation of Amna’s annual report, highlighting achievements and financial performance. Provide guidance on audit and internal control processes, in coordination with the Finance Manager, to maintain high compliance standards.
• Due Diligence and Partnerships: Coordinate with the Finance Manager on due diligence for new partner recruitment, upholding Amna’s financial and operational standards.

Oversight of People and Culture:

• Responsible for the recruitment and retention strategy.
• Lead recruitment and onboarding processes for senior positions.
• Assess and address skills and knowledge gaps through performance reviews. Ensure organizational development by identifying necessary training modules in collaboration with external trainers.
• Implement initiatives to enhance team capabilities and align skill sets with organizational objectives.
• Champion DEI initiatives within Amna, fostering an inclusive workplace culture that values diversity and ensures equal opportunities for all.
• Act as a custodian of the organizational culture, ensuring that values are upheld within the team and aligned with the mission and vision of Amna.
• Support the overall well-being of staff, aligning with Amna's wellbeing strategy.
• Responsible for health and safety compliance of the team.
• Provide guidance on policy interpretation and compliance, ensuring that all staff members are well-informed and adhere to organizational policies.

Robust Safeguarding Implementation:

• Oversee the development and implementation of robust safeguarding policies that align with international standards and best practices.
• Tailor policies to address the specific needs and challenges of a globally distributed team and diverse project locations.
• Conduct annual safeguarding refresher sessions for the team, collaborating with external experts as needed to deliver specialized training programs. Ensure that all staff members, partners, and relevant stakeholders receive updated and comprehensive training on safeguarding principles.
• Investigate any safeguarding concerns or incidents reported within the organization or related to its activities.
• Stay informed about industry trends, legal developments.
• Enhance the organization's safeguarding framework continously.
• Strenghten Amna’s incident investigation and reporting processes, establishing clear proocols to ensure swift response and resolution of safeguarding issues.

Effective Administration Management

• Manage contracts with external vendors and contractors, ensuring compliance and optimal value for services.
• Oversee authorization for travel and logistics, including risk assessment for travel to high-risk areas, ensuring comprehensive preparation and insurance coverage.
• Manage internal communication platforms, promoting consistent and clear communication of policies, guidelines, and organizational updates.
• Ensure effective operation of the organization's online platforms.
• Coordinate internal and external events, meetings and conferences.
• Implement best practices to enhance overall efficiency and effectiveness.
• Manage assets and knowledge system to ensure that critical information is accessible and effectively shared across teams.

Information Technology (IT):

• Develop and enforce IT policies and procedures to ensure the secure and efficient use of technology resources.
• Establish and manage data backup and recovery procedures.
• Monitor and manage software licenses and coordinate with relevant departments to optimize software usage.
• Plan procurement, installation, and retirement of hardware devices.
• Implement strategies for efficient hardware lifecycle management.
• Oversee the organization's use of cloud services, ensuring security, cost-effectiveness, and optimal performance.

Legal and Data Protection Oversight:

• Stay abreast of relevant national and international laws, regulations, and legal developments impacting operations.
• Lead in drafting, reviewing, and negotiating legal documents and contracts.
• Ensure compliance with data protection and privacy laws.
• Develop and implement policies and procedures to safeguard the organization's handling of sensitive information.
• Safeguard the organization's intellectual property rights.
• Develop strategies for the protection and enforcement of trademarks, copyrights, and other intellectual assets.
• Ensure all Amna’s staff are well informed and trained in data handling and protection.

Qualifications and Experience:

• Expert qualification (Qualified accountant) or in at least one relevant area demonstrating advanced proficiency and specialized knowledge.
• Minimum of 8-10 years of progressive experience in managerial roles within international/NGO organizations, with a focus on HR, administration, IT, financial management, risk management and legal affairs.
• Understanding of UK Charity Commission regulations.
• Experience with cloud services and knowledge of IT policies and procedures.
• Deep understanding of DEI principles and proven experience in championing DEI initiatives within organizations.
• Extensive experience in financial planning, budgeting, and grant management within the NGO sector.
• Expertise in conducting risk assessments, developing risk management plans, and ensuring compliance with international and local regulations.
• In-depth knowledge of safeguarding principles, policies, and practices within international organizations.
• Demonstrated commitment to the mission of supporting refugees and displaced communities.
• Ability to inspire and motivate others through optimism and dedication to the cause.
• Extensive experience in managing culturally and linguistically diverse teams.
• Proven experience in managing operations within fast paced, remote environments demonstrating adaptability and strategic foresight in dynamic contexts.
• Ability to foster an inclusive and collaborative work environment.
• Proactive problem-solving mindset.

Work Location And Environment:

This role is a remote job opportunity, and open to applicants in Europe and Middle East. We especially encourage candidates from countries where Amna has established partnerships, including Ukraine and the Middle East.

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.

Remuneration Package

1. For applicants based in the UK: 60,000 GBP per annum.
2. For international applicants: 45,000 GBP per annum.

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.

Commitment to Diversity, Equity, and Inclusion

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.

Applications are strongly encouraged from people with lived experience as refugees or displacement.