General Manager Jobs

Location: Rochester Airport, Kent
Contract: Permanent, Full time
Salary: £37,000 - £45,000
Benefits: 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Key Responsibilities

- The purpose of this role is to lead the charities Lotteries and Raffles team which has the goal of generating and inspiring support from both new and existing supporters. This person will advance existing products and campaigns towards their full potential as well as develop new campaigns and activity that drive growth, retention and engagement. In doing so, they will act as a key support to the Executive Director of Individual Giving and Lotteries in ensuring that the department achieves its income generation goals.
- Develop a clear vision and strategy to deliver sustainable income growth within the prize led fundraising channel.
- Drive and oversee all day-to-day activity around lotteries and raffles, ensuring campaigns are effectively coordinated and that broader teams are enabled to support delivery.
- Proactively find ways to increase the impact of the Lottery and Raffle income streams by developing and testing new approaches to player recruitment, retention and engagement.
- Supported by the Executive Director of Individual Giving and Lotteries ensure compliance of the KSS lottery activities against the charities Gambling Commission license conditions
- Ensure that the operations of the entire income stream, including those delivered by external parties, adhere to guidance and legislation set out by associated regulatory bodies. This includes but is not limited to the Gambling Commission, Charity Commission, Fundraising Regulator and Chartered Institute of Fundraising best practice guidelines.

Head of Lotteries and Raffles
The role of Head of Lotteries and Raffles is part of the management team within the Individual Giving and Lotteries directorate. This directorate plays a crucial role in fostering strong relationships with our supporters and generating sustainable income for KSS. Our Lotteries have a combined income of £9 million per year, and the Head of Lotteries and Raffles will be responsible for ensuring the consistent growth of these lotteries, and to ensure that we provide engaging and safe fundraising avenue for our supporters.

Application and Interview Process
We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Head of Lotteries and Raffles. We recommend that you review the Job Specification that is within the role's job description. This section of the job description outlines the essential and desirable requirements for this role, and how KSS will assess your application to determine whether you meet those essential and desirable qualities.

All shortlisted candidates will then undertake a two-stage interview process, with the first stage being held over Microsoft Teams. All online interviews are booked through our online portal, which will provide a range of times and dates for you to select. The second stage of our interview process will be a more formal face to face interview held at our Charity headquarters on Rochester Airport. For any applicant that requires reasonable adjustments for either stage of the interview process, please ensure that this is outlined in your application. 

The closing date for this role is 13th December 2024. Please note that we will actively conduct interviews before the closing date of our external advertisement, and this role may close prior to this date if a suitable candidate is found.

Inclusion and Diversity
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.

We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

Closing date 13-12-2024

REF-218 169

You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Floating Housing Support Worker.

Aquarius Action Projects, is looking for a Floating Housing Support Practitioner to join their team. Solihull Integrated Addiction Service (SIAS) is a partnership between four organisations jointly responsible for the delivery of the drug, alcohol, homelessness and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use, homelessness and gambling.

Your challenge? As a Floating Housing Support Worker, you will be working with clients who are vulnerably housed or homeless, working in clients’ homes and various locations to support clients in addressing their substance needs, finding accommodation and being able to live independently.The service covers support for clients who are homeless and at risk of becoming homeless, as well as a more structured longer-term floating support service to enable clients to maintain their tenancies. You will understand the barriers clients face to accessing services, and the impact substance use has on sustaining accommodation.

To succeed, you’ll:

• Have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care.
• Be an energetic and confident self-starter.
• Have experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings.
• Have a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Benefits include:

• 32 days holiday + bank holidays
• Cultural celebration day
• Access to blue light card discounts
• Flexible working

Due to the nature of the role, a driving licence and access to a car is desirable.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

An exciting opportunity has arisen for a Specialist Teaching Assistant to join our Education Team. Your role will be to provide high quality support for children with severe learning difficulties (SLD), profound and multiple learning difficulties (PMLD) and complex therapeutic, medical and health needs, placing their quality of life at the centre of what we do. Under direction from the teacher, and with support from the class team, you will be responsible for the development and education of all pupils in your allocated class

You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team.

Role Requirements

• To support an integrated and holistic approach to education, health and care.
• To work under the direct supervision of an allocated teacher
• To support access to learning and provide general support to the teacher in the management of pupils in learning opportunities.
• To assist the teacher in providing relevant support for pupils with severe learning difficulties (SLD), profound and multiple learning difficulties (PMLD) and complex therapeutic, medical and health needs.
• To provide a high standard of direct care, including personal care
• This contract is for 48 weeks that the school is open

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Do you have an understanding of drug and alcohol related issues and experience of working with young people? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire recovery of the young people and families they work with? Then join us as a Practitioner.

Right now, one of our partners, Aquarius is looking for a Drug and Alcohol Practitioner to join their Bedfordshire Young People’s Team. Aquarius helps young people aged 5-18 overcome the harm caused by drugs and alcohol by working closely with the individual, family members and other professionals . But it’s only possible with the help of people like you.

Your challenge? – To provide information and advice, brief interventions and long term structured interventions to support young people who are using drugs and alcohol or being impacted by someone else’s use.  You will be conducting assessments, risk assessments, care-planning and working directly with other services such as schools, social care, mental health services and youth offending.The successful candidate must have exceptional organisational skills and the ability to work with other agencies both face to face, email and via telephone.

An energetic and confident self-starter, you will be required to hold a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field . As well as good knowledge of alcohol/drug and health related issues, you will be used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. You will have a flexible approach, a commitment to the principles of confidentiality, excellent record keeping and  a working knowledge of Microsoft Office.

As this role requires travelling around Bedford, you will also need to have a clean driving licence and access to a vehicle.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

An exciting opportunity has arisen for a Fundraising Officer to join a health related charity. This is a fantastic opportunity for someone who is looking to move into charity sector or an experienced fundraiser who is keen to grow and develop their experience and expertise across multiple areas of fundraising.

The role will be split between community fundraising and major donor (50:50)

As a Fundraising Officer you  will provide general team administration and process support for fundraising; support with Major Gifts thanking, stewardship and recognition.

You will provide community fundraising support through increased charity visibility across charity hospital sites and implement of new planned workstreams.

In order to be successful, you must have experienced :

• An intuitive, self-starting attitude with the ability to work independently as well as part of a team
• The ability to meet deadlines, manage multiple work streams and prioritise tasks a good eye for detail and previous experience with administration
• Excellent communication skills - verbal and written
• Ability to collaborate with other teams and departments to maximise results
• Positive personal impact and credibility, with the ability to network and build relationships with people at all levels both internally and externally
• Confident ability to engage with members of public and hospital staff about the work of Charity
• Experience of working in an office environment
• Experience of working in customer- or client-facing role (not essential)
• Experience of working in fundraising for a charitable organisation (not essential)
• Experience in utilising a database to input and extract information (not essential)
• Excellent use of Powerpoint, Excel and Microsoft Word

Salary: £34,000

Contract type: Permanent

Location: London, hybrid working 2 days in the office

Deadline: Wednesday 4th December

Interview dates: 1st round w/c 9th December

2nd round: w/c 16th December

Recruitment process: Cv and Supporting Statement

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Global Health 50/50: 

Global Health 50/50 (GH5050) provides rigorous data and insight in the pursuit of gender equality within global health and across sectors, systems and frameworks. Established in 2017, GH5050 operates as an independent, evidence-driven initiative with charitable status registered in the UK. Our ethos revolves around the principles of human rights, particularly in relation to gender equality, and we are resolute in our commitment to effecting meaningful change. 

At GH5050, we embrace an authoritative, analytical approach, underpinned by a genuine concern for social justice and equity. Our work transcends borders, drawing upon a wealth of data-led insights to inform policy, shape discourse, and drive tangible progress. As a trusted source of information and analysis, we serve as both catalyst and convener, fostering collaboration among diverse stakeholders to effect change. 

While founded to monitor and act on inequalities and inequities in the global health sector, GH5050 is now embarking on an ambitious expansion into new sectors, including law and justice and finance and economics building upon our proven model of data-driven advocacy. By leveraging partnerships, engaging stakeholders, and amplifying marginalized voices, we aim to make enduring contributions to the global pursuit of gender parity and social justice. 

Role Summary 

The Operations Executive will join a small but rapidly growing team working at GH50/50. Within this role, and in close collaboration with the Head of Operations you will ensure high quality administrative support across GH50/50, setting the entire team up for success. This is a crucial role that will ensure that things run effectively and efficiently in support of our mission.

This is a brand-new role for GH50/50; therefore we are looking for a bright, self-starter who can work with the Head of Operations to shape the role; providing recommendations to the organisation on administrative processes and own their projects from conception to delivery.

You will play a pivotal role in supporting the charity's administrative and strategic initiatives as we enter a new phase of growth. We foresee that the successful candidate will enjoy variety, will be highly organised and will have a can-do attitude. 

Job Responsibilities: 

• Support the Head of Operations in the smooth and efficient running of the GH50/50 office.

• Organise the Co-CEOs calendars, including scheduling meetings and appointments.

• Support the Head of Operations to prepare and manage correspondence, reports, and documents as required. 

• Alongside the Head of Operations, maintain effective office management and administrative procedures. 

• Manage and triage the organisational email accounts.

• Ensure compliance with data protection and ethics legislation, including being up to date with GDPR requirements (training can be provided). 

• Coordinate support to the team on basic financial management tasks, including expense claims and other reporting. 

• Arrange and coordinate internal and external meetings, including managing calendars, conference call logistics, venue booking and wider meeting preparation tasks, preparing agendas, and minute-taking/dissemination of actions.

• Attendance at internal meetings across all work streams where necessary, to increase information sharing and keep a sense of organisations objectives 

• Coordinate the distribution of board and trustee and advisory group(s) meeting materials and invites. 

• Support the Head of Operations to improve the ease of filing documents through our current systems.

• Own the planning and organising of certain events, including launches, roundtables and conferences. This will include event management and travel booking, when required.

• Flexibility to take on additional administrative tasks as and when needed in support of the charity.

Skills and Qualifications: 

• A keen self-starter, who is passionate about the GH50/50 mission and where they can have impact.

• Experience in working with or for academic institutes for research organisations would be beneficial but not essential, as would experience working with a remote team with globally based stakeholders 

• Excellent organisational and time management skills. 

• Strong communication skills, written and verbal, with high emotional intelligence. 

• Proficient in Microsoft Office Suite. Familiarity with HR and financial management systems would also be beneficial. 

• Excellent interpersonal skills and the ability to build collaborative professional relationships with a wide range of partners across diverse contexts, including whilst working remotely.

• Ability to handle confidential information with discretion. 

• Knowledge and understanding of the charity sector would be beneficial.

All Staff are required to: 

• Demonstrate commitment to GH50/50’s organisational values, including exercising high ethical standards with attention to teamwork, collaboration and integrity. 

• Ensure that they have read and understood all mandatory policies and procedures. 

• Uphold the Equality, Diversity & Inclusion and Anti-Harassment and Bullying Policies, ensuring effective implementation in all aspects of their work for the Charity. 

• Act always within the Charity Rules, Policies, Procedures, and any other statutory requirements. 

• Be proactive, bring ideas, suggestions and contribute to the improvement and development of the charity. 

• Undertake training as required. 

• Attend staff and team meetings as required. 

• Observe health and safety procedures in the workplace to ensure personal safety and to safeguard the interests and safety of colleagues and visitors. 

• To establish, foster and maintain close working relationships with other functions to allow swift resolution of issues and sharing of knowledge. 

• Undertake other duties and responsibilities as appropriate since all staff are expected to work flexibly within their skill level to respond to changing priorities. 

Our generous staff benefits include:  

• 28 days annual leave (pro rata for p/t), plus bank holidays. In addition, we provide 3 days leave over the Christmas and New Year period. 

• Flexible working arrangements with at least 1-2 days per week in the Cambridge office 

• 5% employer pension contribution 

• Employee Assistance Programme (EAP) via Health Assured

• Professional Development and Training 

Do you want to work as part of a dynamic and engaging team supporting Young People in Northampton? Due to project expansion, Aquarius Young People’s Substance Misuse team are recruiting for several Young People’s Practitioners across the county.

Aquarius has been providing structured and targeted interventions to young people engaging in, at risk of substance misuse or affected by parental substance misuse for many years.

You will work on an outreach basis, including visiting schools, colleges & universities, places of worship, youth service provisions and local community venues. You will help to raise the profile of substance misuse services available to young people and also provide young people with that first point of contact providing advice and further direction into accessing the right support, particularly targeting outreach to engage 'difficult -to-reach' young people.

Holding relevant experience with skills or qualifications in either substance misuse/youth work/psychology/counselling/mental health/social care you will also:

• Have experience of working with at risk/vulnerable people in a community setting
• Be able to deliver group work
• Be knowledgeable about: safeguarding children, confidentiality, consent and mental capacity and Hidden Harm
• Adopt a flexible approach to work - hours and locations

In return, we offer a range of benefits including:

• Generous annual leave
• Employee Assistance Programme
• Excellent Learning & Development Opportunities and Career Progression
• Generous Contributory Pension scheme

Full or part-time hours considered - a minimum of 17 hours a week but up to 37.5 hours a week are available.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Summary

• Supervising, checking, authorising and peer reviewing the work of Pension Administrators and other Senior Administrators.
• Dealing with enquiries/calculations of a non-routine or complicated nature, with guidance from the Team Leader(s).
• Assisting with the general running of the Department and carrying out other duties as may be required.
• Providing cover for the pensions helpline and pensions and contribution mailboxes, dealing with member and employer queries that arise.
• Calculating benefits on leaving, retirement, death and transfer out/divorce
• Producing statements of contributions and annual benefit statements for scheme members.
• Carrying out the day to day administration of the voluntary contribution arrangements and transfers between AVC schemes.
• Line management of Pension Administrators, including training, development and performance reviews.

About the National Garden Scheme

The National Garden Scheme gives visitors unique access to over 3,300 exceptional private gardens in England, Wales, Northern Ireland and the Channel Islands and raises impressive amounts of money for nursing and health charities through admissions, teas and cake.

Thanks to the generosity of garden owners, volunteers and visitors we have donated a total of £70 million to nursing and health charities. Founded in 1927 to support district nurses, we are the most significant charitable funder of nursing in the UK and our beneficiaries include Macmillan, Marie Curie, Hospice UK, the Queen’s Nursing Institute, Carers Trust and Parkinson's UK.

The National Garden Scheme doesn’t just open beautiful gardens for charity – we are passionate about the physical and mental health benefits of gardens too and we fund projects which promote gardens and gardening as therapy.

About the Administrator

At the National Garden Scheme a small central office with a team of 13 is the hub for a wide range of activity involving hundreds of volunteers, thousands of garden owners and a large audience of beneficiary charities, suppliers, supporters and partners, and members of the public who want to visit gardens and engage with the charity.

The administrator is the first point of contact for many of these, being responsible for answering the main telephone line and managing the general email inbox. They are also responsible for managing the office environment on behalf of their colleagues.

In normal years, they also carry out the administration of certain annual events and projects including our annual lecture and presence at the Chelsea Flower Show. 

The right candidate ideally will have some experience as an administrator or receptionist and will be comfortable in a busy, hands-on and varied role. The key requirements are efficiency and excellent communication skills, this is a role for a meticulous, problem-solving people person. They will also be self-motivated, with the ability to work closely with colleagues in a small head office team, as well as with volunteers in the wider National Garden Scheme network. 

Key responsibilities

Receptionist and office administrator

• Manage the main telephone line, ensuring a polite and efficient first point of contact.
• Manage the central email account, responding directly or passing requests to colleagues.
• Manage and procure office supplies such as stationery.
• Manage incoming/outgoing mail, courier collections/deliveries and costs.

Administration of shows and other annual events

• Managing the booking of venues and ensuring that staff and volunteers are briefed on their role at the show/event. 

Administer National Garden Scheme merchandise

• The National Garden Scheme has a small range of branded merchandise such as aprons and tea towels whose primary purpose is promotion. Merchandise is managed by the Head of Marketing.
• The administrator is responsible for monitoring stock levels and placing orders when appropriate.
• They are also responsible for liaising with the fulfilment house over any queries to do with orders and dispatch.

Other duties include:

• Work flexibly as part of a small office team, providing appropriate support for different colleagues and undertaking tasks as necessary.
• Manage the Chief Executive’s telephone line when he is out of the office.
• Prepare with the Chief Executive the agenda for monthly team meetings and record the minutes.
• Attend national garden shows (e.g. Chelsea) and other events as required. 
• Protect and enhance the organisation’s public reputation when speaking on its behalf.

Benefits:

• 28 days holiday (inclusive of public holidays), subsequent increases up to 33 days.
• Permanent, full time role, 35 hours a week – 9am to 5pm with one hour lunch break.
• Attractive work environment - office is based in a National Trust property, Hatchlands Park, East Clandon, nr Guildford GU4 7RT

Person Specification

Skills

Essential/Desirable

Confident knowledge of Microsoft Office suite

E

Knowledge and experience of databases, preferably CRM

D

Experience as an office administrator

D

Experience as a receptionist

D

Personal Skills

Efficiency and reliability

E

Excellent interpersonal skills

E

Excellent oral communication skills

E

Accuracy and attention to detail

E

Ability to prioritise and work to strict deadlines

E

Car owner and driver

E

PLEASE APPLY ONLINE AND MAKE SURE YOU UPLOAD A SUPPORTING STATEMENT/LETTER WITH YOUR CV.

This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.

Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.

This is a fixed term position to November 2025.

This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.

In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.

Key tasks and responsibilities include:

· To provide high quality, specialist support to children who have lived in a domestically abusive family.

· Enabling young people to access statutory and other services where appropriate.

· Managing a caseload and working proactively to support young people and their families.

· To deliver educational, time-bound, 1 to 1 support sessions for children and young people.

· Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.

· Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.

· Undertake risk assessments and implement robust safety management plans.

· Give practical and emotional support to children affected by domestic abuse.

· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.

· Work with your team and manager to develop early intervention resources.

· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.

This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.

Key responsibilities:

• Manage a caseload of low to high-risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
• Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
• Assess, manage, and review risks to service users, colleagues and self, according to agreed procedures.
• Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
• Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
• Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
• Plan and implement activities to promote self-awareness, confidence, and participation for children.
• Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
• Enable service users to participate in the design, delivery, and evaluation of services.
• Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety, and safeguarding.
• Respond to a child’s individual learning needs and style, adapting practice as necessary.
• Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
• Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
•  Act as duty officer for Wiltshire, responding to incoming calls, logging referrals, and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
• To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, to reduce the risk for service users and their families.
• Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
• To work alongside colleagues to deliver a whole family approach.
• Be proactive with your line manager to carry out periodic case reviews.
• Respect and value the diversity of the community in which the services work in and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.

Groups and Activities:

• Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
• Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
• Run groups for children and young people following a planned programme.

General:

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
•  To support additional duties at your team managers discretion.

Responsibilities:

• Appropriately manage highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Be mindful of responsibilities in respect of health and safety.  In particular:
• Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
• Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
• Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
• Report all health and safety concerns to line managers;
• Assist with the completion of the risk assessment programme.

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 22/12/2024. However, we reserve the right to close this earlier if sufficient applications are received before then - early applications are therefore encouraged.   

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Job Title: Move on Support Worker

Location: London - Great location, numerous transport links

Assignment: 2-3 months (possible extension).

Rota: Monday to Sunday - Earlies 07:30-15:30, Lates - 14:30-10:30

Maximum 1-2 weekends a month

Pay: £15.83 + holiday pay = £17.74 per hour or £20.40 per hour via an umbrella company

We are looking for three Support Workers to join our client's Homeless Assessment hub in central London! In this role you will be supporting clients at the assessment hub, readying them for move on and helping clients to obtain longer term accommodation. The service supports clients who have been referred by the local authority and outreach teams. The aim is to assess clients, provide support for their needs and find accommodation for them within a 28-day period. This is not always possible due to the complex nature of move on, but the service plays a pivotal role in the lives of many homeless people.

This is a fantastic opportunity for people who are looking to further their social care career and gain more experience supporting homeless people.

The successful candidate will:

• Carrying out and updating needs and risks Assessments
• Accompanying clients to appointments
• Helping clients get ID if they do not have it already
• Assisting with benefits applications
• Ensuring all clients are receiving the benefits they are eligible for
• Help clients set up bank accounts
• Liaising with Outreach and Move on teams
• Liaise with external agencies such as GP, Drug and alcohol charity and mental health teams

To be successful in this role:

• Having sound knowledge on benefits, universal credit and right to work
• Possess great client interaction skills
• Working with other agencies,
• Need to be organised and be able to manage your own diary
• Must be IT literate, able to type up documents efficiently
• Possess housing knowledge and knowledge of the entitlement homeless clients have under different housing laws/ acts
• Possess experience and knowledge of the Homeless Reduction Act

Things to be aware of:

• Dogs allowed in service.
• No smoking service but clients do smoke in rooms - bit of an ongoing battle!

If you are interested, please apply ASAP, this position is going to be a popular opportunity!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

Job description

• Gross Annual Salary: £45,000 full-time pro rata (post offered at 0.6 FTE i.e. £27,000 with the potential to rise to 1 FTE). In addition, IEEP UK matches pension contributions up to 6% of gross salary.
• Hours: 0.6 FTE (21 hours / 3 days per week), with potential to expand.
• Location: Remote working - IEEP UK currently has no permanent office space. Therefore, in line with the whole IEEP UK team, the post will be home-based, with regular travel to London, other parts of the UK, Brussels and other parts of Europe as required.
• Position type: Permanent contract
• Annual Leave: 18.5 days Annual Leave based on 0.6FTE (comprises of 14 days Basic Annual Leave + FTE proportion of public holidays) rising annually to a top limit of 23 days
• Closing date: 10am, Monday 9 December 2024
• Equal opportunities: IEEP UK is committed to being a welcoming and inclusive employer, including recruiting for diversity.
• Right to Work: Entitlement to work in the UK. IEEP UK is not able to assist with applications for work permits and cannot employ people living or working outside of the UK.
• Other benefits: You are also entitled to an additional £1,000 benefit (subject to tax) that can be used for private health and/or gym subscription.

About IEEP UK

The Institute for European Environmental Policy UK[1] (IEEP UK) is a UK registered charity and a not-for-profit sustainability think tank, with over 40 years of experience, based in the UK. As part of the broader IEEP family across Europe, we are dedicated to working with government, civil society, academia and a range of other stakeholders, including European, United Nations and other international bodies, civil society, academia, scientific institutes and business and industry to produce evidence-based research for impact-driven environmental policy solutions. Our work covers both short-term and long-term strategic environmental issues in the UK and its constituent nations as well as their interaction with policy in Europe and globally. Over the years IEEP has developed new concepts that have made their way into mainstream environmental thinking, underpinning many aspects of this policy area today, including work on the precautionary principle, environmental impact assessments, emissions trading schemes and public money for public goods.

This is an exciting time for IEEP UK. Under the leadership of the chair of trustees, Malini Mehra, IEEP UK has developed a new strategy up to 2027, striving to grow from a currently small staff, becoming more visible and claiming a leading role in providing innovative research and policy relevant intelligence. As part of this, Ben Reynolds joined in the role of Executive Director in October 2023.

Overall role and responsibilities

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

The successful candidate will join a cohesive, impact-oriented and supportive team that is committed to the professional development of all of its staff, and where the opportunities for learning and for making a difference are high. This is a new role, with a high potential to have a big impact on the organisation by establishing new ways of working. 

The responsibilities of this role will include:

1. Financial Management

• Be responsible for and run the organisation’s bookkeeping and financial management processes including invoices, expenses and bank payments.
• Produce and manage the organisational cash flow, project cash flows and management accounts.
• Be responsible for and run payroll monthly.
• Compile and submit VAT returns quarterly.
• Support the Executive Director with managing the charity and project budgets and financial reporting to the board and funders.
• Work with the organisation’s Accountant and trustees to support the production of Annual Accounts and Independent Examination.

2. Administration

• Oversee the day-to-day administration of the charity to promote smooth business operations, including the efficiency of organisational systems.
• Ensure that appropriate insurance cover is maintained, and manage any claims as they arise.
• Support the Executive Director with board meetings and other board matters.
• Support Executive Director and trustees in ensuring Charity Commission and Companies House information is up to date.
• Support the maintenance of our contacts databas

3. HR

• Manage recruitment and induction of new staff and volunteers.
• Create, implement and review all policies and procedures for the organisation, ensuring we are up to date with statutory requirements, and good practice is incorporated where practical.
• Manage HR procedures including contracts and leave for staff.

The role will also include:

• Support in organising events online and in person.
• Assisting in responses to general enquiries to the organisation.
• Potential line management of junior staff and interns as appropriate.
• Contribute actively to the implementation of Institute-wide decisions and strategy.
• Organise weekly team meetings, and occasional in-person team meetings.
• Supporting and promoting diversity and equality of opportunity in the organisation.

Personal Specification

The ideal candidate will be able to demonstrate many of the following skills and attributes:

Essential:

• A relevant professional accountancy qualification (AAT, CIMA, ACA, ACCA) with some experience of working independently or with minimal supervision, preferably in the charity sector.
• At least 3 years’ relevant professional experience in a similar administrative, financial or management role.
• Experience of using accounting software and managing the financial administration of an organisation including paying and issuing invoices, reconciling bank accounts, and running payroll.
• Experience and confidence in producing and managing an organisational cashflow, budgets and management accounts.
• Experience of preparing and submitting VAT returns.
• Experience of creating and reviewing HR policies and procedures.
• Excellent communication skills
• As part of a small team you will also need the ability to turn your hand to a variety of tasks.
• Entitlement to work in the UK (IEEP UK is not able to assist with applications for work permits)

Desirable:

• Background, interest and experience in environmental policy, and the UK’s relationship with the EU and the rest of Europe.
• Experience and aptitude in using MS Teams, Zoom, Miro or other online meeting, webinar and facilitation tools, as a participant and as an organiser.
• Experience of producing project budgets and reporting to funders.
• Skills in digital communications and social networking.
• Experience of charity administration.
• Experience of communicating with a range of stakeholders including trustees.
• A knowledge of equality, diversity and inclusion best practice.
• Availability to commence work promptly following the recruitment process.

We would expect our ideal candidate to be able to work both independently and as part of a team; to be highly organised with strong administrative, time management and planning skills; to have an excellent level of attention to detail; to have a commitment to broadening diversity and increasing access in the workplace.

Application Process

To apply for this position, please email us clearly marking the title of the email: ‘IEEP_UK – Fin&Ops’ [YOUR NAME], with the following:

- a CV (maximum two pages)

- a Covering Letter telling us about your experience and how this relates to the personal specification (maximum two pages)

- a completed Equal Opportunities Monitoring Form (see IEEP UK website for download)

Application deadline: 10AM, Monday 9 December 2024

Interviews: Week beginning 16 December 2024

Our ideal candidate would be able to start in February/March 2025.

IEEP UK is an equal opportunities employer and welcomes offers from candidates of diverse backgrounds and relevant experience, respecting best practices in the recruitment process.

IEEP UK is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form above) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview. 

Our Privacy Statement explains how IEEP handles and uses personal data we collect about our applicants.

For further information on IEEP UK, please visit our website

[1] IEEP UK is our trading name – the organisation is registered as IEEP London

Join Our Team – Fundraising & Grants Officer

Are you looking for flexible hours with remote working options? Do you have strong organisational and administration skills and enjoy building relationships? We’re excited to welcome a Fundraising & Grants Officer to our team! You’ll support the Head of Business Development & Partnerships in securing essential funding for Action for Family Carers, keeping our fundraising efforts running smoothly.

While previous fundraising experience is a plus, it’s not essential—if you bring transferable skills from business development, marketing, or similar fields, we’d love to hear from you. With strong communication skills and a knack for using data to build compelling cases, you’ll manage smaller bids independently and assist with larger applications and proposals. Your main role will be coordinating funding applications and reports and researching new funding opportunities like corporate partnerships. You will also support our community fundraisers.

Bring your ideas and creativity as we work together to innovate and develop new income streams!

About Us:

Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.

What We Offer:

· Salary: £26,300 per annum FTE (£15,780 actual)

· Contract: Permanent

· Hours: 21 hours per week - Flexible days/hours, hybrid office/home working

· Location: Brickhouse Farm, Poulton Close, Maldon, Essex, CM9 6NG

 

Benefits:

· Full induction and relevant training

· Contributory work-based pension scheme

· Access to a 24-hour Employee Assistance Programme

· Flexible working arrangements

Apply Now:

If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Read the full Job Description and Person Specification and send a CV and covering letter addressing how you meet the requirements of the person specification, applications without this may not be considered.

Closing date for applications 5pm, Wednesday 11th December 2024

We will be interviewing applicants on a rolling basis and reserve the right to close the application window if we appoint a suitable candidate.

Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.

About us

Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.

 

The Role

We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.

You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.

The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.

You will work closely with the  Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation

This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.

 

How to apply

You will need to:

• Submit a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. 

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

Closing Date: Saturday 14December 2024

Interview date:  Thursday 19 December(likely to be in person)

You will also be required to provide proof of your eligibility to work in the UK.