General Manager Jobs

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. We exist to solely support The Christie NHS Foundation Trust and its patients providing enhanced services over and above what the NHS funds.

 The Charity Finance Director will oversee the Charity’s finances, including financial planning, forecasting and reporting. They will be an integral part of the senior leadership team working closely with the Chief Executive and the board of trustees to achieve strategic objectives.

 This is a really exciting time to join the Charity as we continue to embed our change of governance structure and develop new ways of generating income, including social investment opportunities.

 This senior level role requires a team player with integrity and resourcefulness, coupled with exceptional analytic and problem-solving skills and the drive and motivation to support the Charity’s ambitions.

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within Eastern ODN. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care. 

This post will require extensive travel across Bedford and Luton (and the surrounding areas) and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Secretarial Assistant – Better Futures

Are you experienced in working in a public facing role? Do you want a role where you can make a difference to the lives of children, young people and families?

This is an exciting opportunity for a highly motivated individual to join a well- established Barnardo's Service as a Secretarial Assistant. Many of the children and families we support have faced challenges and adversity in life. In this role you will be the initial contact with other professionals supporting them as well as welcoming the children and families into the service for assessment by our specially trained workforce.

About Better Futures Service

Better Futures Cymru is a specialist service which provides assessments and longer-term therapeutic interventions for children and young people who display problematic or Harmful Sexual Behaviour; and young people who are at risk of or who are abused through Child Sexual Exploitation.

The Service has worked in partnership with 6 local authorities across the South Wales area for the last 20 years and has close working relationships with Social Services and Youth Justice Teams across the partnership.

Our work is informed by current research and guidance and uses a range of therapeutic approaches including the trauma recovery model.

Location: The post will be based in Barnardo's Better Futures Offices, in Pyle, Bridgend.

Job role

You will assist the Service Administrator in the provision of general administrative and secretarial support to the Service Practitioner and Management Teams, whilst also providing ad-hoc administrative support to our Partnership and Regional/National offices.

Your duties will also include:

• Maintaining appropriate, confidential record systems (e.g. children's case files, family files, volunteer files, management, and administrative records).
• Maintaining the Procedure Guide, Staff Directory and Staff Notes as
• Assisting in the production of regular statistics/returns/forms on a range of topics and resources.
• The provision of telephone and reception arrangements which will include welcoming to service users/members of the public and visitors; which may involve applying sensitive listening skills and providing a calm influence, particularly where users are agitated, possibly angry and confused - and will require accurate feedback of any remarks or actions to appropriate, more senior staff members where the post holder has cause for concern.
• Assisting in the processing of invoices and Imprest petty cash claims for goods and services.
• Keyholding duties; ensuring that all windows and doors are secured, including use of the building security alarm system.

Essential criteria

• Experience of Microsoft Office 365, including Outlook, Excel, Word, Teams and PowerPoint.
• Excellent computer skills
• Attention to detail and previous experience of data input/analysis.
• An excellent telephone manner and the ability to communicate information clearly and accurately, and in a timely manner.
• Be able to work as part of a team, or independently according to Service
• Be adaptable, flexible, and able to work well under
• Previous experience of working within a busy office
• Previous experience of handling highly confidential and sensitive information and knowledge of GDPR.
• Previous experience of diarising calendar appointments and arranging
• Previous experience of minute

Desirable Criteria

• Previous experience of working within a Children's Service
• Cash handling
• Some knowledge of Health and Safety

What we can offer you

• A supportive working environment which includes monthly Supervision from your line manager.
• Opportunity to work within a specialist Children's Service

Need more information?

If you require any further information about this opportunity, please contact Service Administrator Hannah John or Sharron Wareham, Service Manager, (email can be found on our website via link).

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Job Description

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker – Remotely – however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related inquiries becomes second nature

· Co-ordinate and action messages in the Patient services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain that Patient services documentation is updated with clear and concise details

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / Patient Stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR

· Support Patient Services Manager with Administrative tasks/requests

Person specification:

- Full Driving Licence with access to a vehicle

- Healthcare knowledge advantageous but not essential

- Educated to GCSE level minimum

- Excellent verbal and written communication skills

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative as well as part of a team

- Excellent attention to detail and accuracy

- Professional, methodical and thorough approach to work with a Friendly and polite manner

Position: Senior Campaigns Officer
Type: Full time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £32,301* per annum plus excellent benefits  
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £32,301 per annum, increasing to £34,320  after 6 months service and satisfactory performance and to £36,338 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

With a new UK government, elections upcoming in Scotland and Wales, a new MS Society strategy in the wings for 2025, it’s an exciting time to join our campaigns team as we look to take our campaigning up a gear.

Whether it’s about making sure people access groundbreaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you’ll be working directly on campaigns to empower, inspire and mobilise our community to become change makers.

Do you want to craft digital campaigns that hit the right note, emails that pack a punch and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?

If this sounds of interest we’d like to hear from you.

Closing date for applications: 9:00 on Thursday 21 November 2024

Anticipated interview date: Friday 6 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The role:

A position has become available for a part time Executive Assistant to join our friendly team based in Southampton. The main purpose of the role is to support the CEO and manage the day-to-day operation of our office in Southampton.This is an interesting position with occasional travel in the UK.  The successful applicant will need to have excellent communications and interpersonal skills as well as sound organisational and administrative skills, including IT literacy and the ability to prioritise tasks, as necessary.   If you are experienced, then this is a perfect opportunity to join a fantastic company that is passionate about seafarers’ welfare. MNWB are prepared to consider hybrid working.

Competitive salary + benefits + contributory group personal pension scheme. 

MNWB is an equal opportunities employer so we want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any assistance or adjustment so that we can help with making the application process work for you. 

You will be required to provide proof of your eligibility to work in the UK

To apply, please submit your CV and supporting statement outlining your interest in the post and how you meet the points in the person specification. The closing date for applications is Sunday 17 November at 10pm.

The UK Men’s Sheds Association (UKMSA) is seeking a skilled and inspirational CEO to lead our charity through the next stage of its development and the continued delivery of our core mission of improving the lives and wellbeing of men (and women) through the Men’s Shed movement across the UK.

We are looking for a Chief Executive with the energy, vision and experience to take on the strategic leadership and direction of our well-respected and fast-growing national charity, which brings tangible benefits to men’s health, mental health and suicide prevention across the UK. Our strategy is one of ambitious targets to support the expansion, reach, diversity and sustainability of the Men’s Shed movement, in line with our vision of happier and healthier men by virtue of reduced loneliness, anxiety and depression, improved wellbeing, and saved lives.

Our new CEO will be a proven and exemplary strategic leader, who will head our mission, guide the team, represent our charity with partners, funders and politicians, and support the Shed Movement we exist to serve. Your track record of inspirational leadership and excellent communications skills will be a key part of building and diversifying our funding (including developing sustainable income growth strategies and bringing in commercial sponsorship), broadening and deepening our partnerships and our relationships with government, and driving our future success. Your experience in executive leadership in the nonprofit sectors will ensure the good management and statutory compliance of UKMSA. We recognise that you may not have a background in the Men’s Shed movement, but your strong emotional intelligence will enable you to quickly develop a good understanding of the community we serve.

Key Skills

• Leadership – the ability to motivate, develop, and deliver through a team of staff and volunteers such that the organisation meets its goals.
• Interpersonal & Communication Skills – these will need to be excellent (including written communication) in order to build rapport and effective relationships across a range of people, from our members to the general public, political figures and senior executives in other organisations. As UKMSA’s public face, the CEO must also be adept at showcasing our work, including in the media and to parliamentary and other government bodies.
• Financial Acumen – the CEO will be expected to operate the budget and develop our new strategy for ensuring sustainable income, actively leading the development of corporate sponsorships and other significant income streams.
• Flexibility & Adaptability – the new CEO will be expected to learn about the world of Men’s Sheds quickly, to be able confidently to represent UKMSA and to build strong relationships within the Men’s Shed community (both within the UK and internationally). And as we only have a staff team of 13 (geographically dispersed), it is expected that the CEO will actively engage in some of the more tactical work, including being ‘hands on’ at events.

Contract Type: Permanent, Full time
Salary: £37,602 -  £41,780 per annum
Location: London

Join us in our efforts to end extreme poverty, whatever it takes.

A fantastic opportunity has arisen for a highly organised Executive and Governance Support Officer to join Concern Worldwide (UK) on a full time permanent basis.

About us

Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger.

About the Role

Would you enjoy working in a fast paced environment coordinating projects and work flow to support Concern UK’s leadership in their delivery of strategic goals? We are looking for someone who has the ability to build relationships with our Senior Management Team in the UK and Dublin offices, with our Board of Trustees and amongst staff.

You will come with a proven skillset in your ability to organise, manage and prioritise work, maintaining confidentiality at all times with a strong command of written and verbal English together with excellent skills across the Microsoft Suite. If this role resonates with you, we look forward to receiving your application.

Previous experience in a similar role in the charity sector is desirable together with governance experience and an interest in international development and humanitarian response.

About You:

The ideal candidate will have proven experience preparing agendas, preparing papers and reports, minute taking, action follow ups. You will independently prioritise and plan a busy workload and have excellent interpersonal skills with the ability to communicate with a wide range of people and build strong internal and external working relationships. You will have excellent written English and the ability to produce accurate work to a high standard and pay attention to detail. The successful post holder will be proactive and demonstrated understanding of the importance of maintaining confidentiality at all times.

Main duties & Responsibilities:

- Provide effective diary support & inbox management for the Executive Director
- Ensure the Executive Director is well prepared and able to execute their role effectively through support on briefings
- Prepare expense claims for the Executive Director
- In conjunction with the Executive Director, coordinate meetings for the Board, Audit and Finance Committee, Fundraising Committee, and Governance and Nomination Committee.
- In conjunction with Director Northern Ireland, coordinate CNI Board meetings
- Take responsibility for Trustee communications including the preparation, editing and dispatch of Board Papers, production of meeting minutes and recording action points. Produce and maintain rolling agendas.
- Track and update actions on governance issues for both Boards, i.e. signing of documents and declarations, producing letters of appointment, preparing Board papers on Trustee Issues and keeping the website updated.
- Control of Trustee information regarding GDPR and compliance standards
- Responsible for personal data collection and support for recruitment and induction process for new Trustees
- Co-ordinate SMT meetings; produce and update rolling agenda, prepare monthly agendas, circulate papers, coordinate presentations and maintain action logs.
- Ensure the availability of clear and accurate minutes of Board, SMT, ELT and other meetings where relevant. Ensure they are properly approved and filed.
- Coordinate Board and SMT Away Days
- Monitor and remind ED and SMT of key moments, deadlines and important tasks.
- Assist with collating information, editing and preparation of papers and presentations.
- Organise UK and international travel arrangements for SMT and board members on request.
- Prepare expense claims for Trustees.
- In consultation with the ELT, coordinate the timetable and logistics for all staff briefings.
- On an ad hoc basis, support SMT members in organising events and consultancies.
- On an ad hoc basis, support cross-organisational projects led by SMT members including documentation, planning and organising.
- Support the Compliance Officer with approved and final policies and other documents.
- Management London Info e-mail inbox

Concern is currently trialling a hybrid model. Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

Please upload your CV and cover letter by 15th November 2024.

All candidates who are short-listed for an interview will be notified via email after the application deadline.
Candidates must be legally entitled to work in the UK at the time of application.

Concern reserves the right to close this role before the deadline.

The successful post holder will be required to complete a criminal records self-declaration form and complete a basic DBS check.

You may have experience in the following: Executive Assistant, Personal Assistant, Governance Officer, Board Liaison Officer, Senior Administrative Officer, Chief Executive Assistant, Trustee Relations Coordinator, Secretariat Officer, Operations Support Specialist, Project Coordinator, Executive Coordinator, Governance Administrator, Charity Sector Administrator, Senior Management Support Officer, Compliance and Governance Assistant, etc.

REF-217 754

To provide a high-level and proactive administration service within the Membership Services Team, with a focus on excellent customer service, relationship building and offering informed guidance and support to RDA UK’s network of Member Groups, Accessibility Mark Centres, volunteers, participants and members of the public, throughout the UK.

We have been lucky enough to secure funding from the National Lottery Communities Fund and Swire Charitable Trust to deliver of a three year Wilder Watford programme of community organising and support with the aim to create more space for nature in Watford.

About the role

The Wilder Communities Officer will inspire and support community-led action for wildlife in Watford, and empower local people to create more wildlife rich spaces on their doorstep.  Working with colleagues across the Trust, the Officer will help to build a wilder future through local community action for nature.

For a further details and our person specification please see our recuitment pack.

How do we support you?

We offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website. 

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our staff team is enthusiastic, friendly and committed to making a difference.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the recruitment early. Closing date 18th November 2024 at 9am.

Main Purpose and Scope of the job

To support the Head of People with the provision of consistent and reliable Human Resources support in relation to policies and practices and with the practical application of employment law.

You will actively engage with managers to bring employee relation issues to resolution and proactively monitor trends and themes across the organisation. and will play a key part in the employee lifecycle with emphasis on recruitment processes, attraction and retention.

​You will provide coaching and support to line managers in relation to all aspects of early or informal employee relations including but not limited to; Probation, performance management and capability processes, grievance and disciplinary investigations. You will Actively provide guidance to staff and managers through employee relation processes seeking early resolutions and restorative conversations in the first instance. Actively take the lead on formal employee relation case work such as grievances, suspensions, investigations and present at hearings.

Reporting and monitoring of sickness/absence levels, advising line managers to ensure a consistent approach is taken to reduce absenteeism.  Oversee all Stage 1,2 and 3 absence meetings and OH reports where required.

Be integral to all organisational change developments including recommendations for change, structure and job design.  Ensure organisational change is managed sensitively and in line with policy and employment law. Assist on organisational restructures and TUPE regulations in times of expansion and growth.

Actively contribute to policy development in line with employment law and best practice.

Are you passionate about seeing children and young people supported and empowered to thrive? Would you like to work for an independent organisation that fosters creativity, encourages everyone to contribute to organisational growth and makes sure staff feel supported and valued?

SAFE! Support for Young People Affected by Crime is an independent charity working across the Thames Valley.  We are looking to recruit a Head of Finance & Business Development to manage our financial operations and help us progress business development opportunities.

Role: Head of Finance & Business Development 
Location and hours: Oxford, full time or part-time hours considered 

Are you the right candidate? 

We are seeking a self-motivated, dynamic and experienced individual to join our senior management team. You will manage all financial aspects of our charity, and support income growth. You will oversee our planning, budgeting and forecasting and develop our financial management policies, systems and processes. You will support our CEO on funding bids and tenders and help us progress development of diverse income growth opportunities. You will also have management responsibility for the Finance and Administration Manager.

Applicants will have a good understanding of financial and charity standards and regulations, maintaining records in accordance with the Data Protection (GDPR) Act.  In addition, you must be able to demonstrate your active commitment to promoting equal opportunities and diversity.

If you have proven experience in financial management and income generation within the 3rd sector, excellent communication and interpersonal skills with the ability to develop long-lasting working relationships with colleagues, trustees and stakeholders we’d love to hear from you.

The welfare of children is paramount to all that we do in SAFE! and we would expect all successful candidates to demonstrate that they are equally committed to these values. We follow safer recruitment processes to ensure that we adhere to these standards.  Appointments will be subject to references and checks made by the Disclosure and Barring Service (DBS) satisfactory to SAFE!

Why work for us? 

SAFE! offers competitive rewards and benefits including a 5% pension contribution, flexible working and 28 days annual leave (pro rata).  In addition, we offer an Employee Assistance Programme, Cycle to Work Scheme and various benefits. We can offer a hybrid approach with regular time spent in our Oxford office, as well as working from home, if appropriate. 

We place great importance on staff wellbeing and encourage and enable staff to prioritise healthy work-life balance through flexible working.  We are committed to professional development through regular training and encourage all staff to take a lead role in a particular area of interest. We are a creative and responsive organisation and we seek the input of staff and service users to ensure that we can meet their changing needs.

Closing date is Wednesday 6 November 2024 at 9am. Interviews week commencing 18 November 2024.

About The Road Safety Trust

The Road Safety Trust is a grant-funding charity committed to making UK roads safer, achieving impact through the funding of practical measures, research, dissemination, and education. Since its formation in 2014, they have awarded a total of £10 million to eighty-five projects and are now the largest independent grant funder of road safety initiatives in the UK. 

About UKROEd

UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service.  UKROEd is a trading subsidiary of the Road Safety Trust (RST) with surplus funds from the scheme given to the charity to distribute in grants.

UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all suitable applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, race, religion, sex or sexual orientation. 

Overview of the role

The Data, Security, & Information Management team are responsible for defining and executing the RST and UKROEd Digital Strategies, developing and implementing systems that ensure all data is collected, processed, and stored securely and efficiently, and in accordance with our responsibilities under UK GDPR and data protection legislation.

As Information Governance Officer, you will have responsibility for a range of assurance activities in relation to the information governance frameworks of both companies (approx. 20% RST, 80% UKROEd), including how we meet the requirements of the General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

You will be a first line point of contact for individual information rights requests (such as subject access requests), freedom of information requests, and other information governance and data protection-related matters.

You will understand the importance of privacy by design and information governance best practice to ensure compliance with statutory and regulatory obligations. You will work with colleagues to conduct Data Protection Impact Assessments on new, and amended, systems and processes.

You will take a leading role in supporting the application and maintenance of effective document and record management arrangements. 

You will provide guidance and training on best practice and legislative compliance changes.

Principal Duties

• Be the first point of contact in the DSIM Business Area for expert advice on individual information rights requests (such as subject access requests) and freedom of information (FOI) requests, effectively escalating to the Head of DSIM when required.
• Help the Head of DSIM and the Data Protection Officer (DPO) to ensure we meet our statutory obligations and procedural requirements, produce clear responses in plain-English, and continuously improve our processes in this area.
• Support and assist people to clarify and refine their requests for information.
• Work with colleagues across the organisation to secure the necessary information and ensure comprehensive understanding of the scope and scale of any request.
• Maintain and monitor information governance logs, identifying and reporting on trends in information rights and freedom of information requests and circulating key data to the team and the wider organisation as necessary. Note: whilst the administration of information rights requests forms a critical part of the role, this is less than 15% of day-to-day activity.
• Provide data protection and information governance training, working with the Head of DSIM and DPO in developing training and delivery.
• Support the reporting and analysis of data incidents.
• Working with the UKROEd Data Analyst & Head of DSIM, help investigate by collating information to support the organisation to learn and improve practice and governance, analysing statistics and providing advice accordingly on how to reduce risk. Escalate issues as necessary.
• Help with preparing submissions in relation to any matters referred to the Information Commissioner’s Office.
• Challenge practices, processes, and procedures as required, using negotiation and specialist knowledge to achieve continual improvement and compliance.
• Working with the Head of DSIM maintain, and keep up to date, the Records of Processing Activities (RoPA, on One Trust) and Applications Portfolio.
• Work with colleagues to conduct Data Protection Impact Assessments (DPIA) as part of the Digital Board Gateway authorisation processes.
• Assist the team and organisation with internal & external reviews and audits – reviewing information governance documentation of key stakeholders as part of the Annual Provider Review (APR) process.
• With the Head of DSIM, advise colleagues, including up to senior management level, on information governance and records management issues.
• Keep up to date with developments in information governance and data protection legislation, case law and guidance.

                                                               INFORMATION GOVERNANCE OFFICER

                                                                         PERSON SPECIFICATION

 

Qualifications

Essential

• You will either have a recognised data protection qualification or have significant experience in this area and be willing to work towards qualification. 

Experience

Essential

•  Experience of working in a data protection and/or information governance role, including responding to complaints and delivering excellent service.
•  Experience of involvement in organisational data governance projects for example the introduction of document/ records management disciplines.
•  Experience managing and maintaining a ROPA. Experience of using the One Trust system an advantage, but training will be provided.

Job Related Knowledge

Essential

•  Excellent knowledge and understanding of the General Data Protection Regulation & data protection and information governance best practice.
• ·Ability to identify, understand and clearly explain principles of data protection and information governance legislation.

Skills and Aptitudes

Essential

•  Excellent communication skills including written and verbal skills - able to communicate clearly and effectively with others and influence positive change.
• Excellent IT skills with the ability to adapt quickly to new technology and better ways of working
• Excellent organisation and time management skills with the ability to work under pressure and meet tight deadlines when required.
• Ability to work positively and consistently across the organisation to support colleagues and maintain high standards whilst managing multiple tasks, maintaining a high degree of accuracy and attention to detail.
• A strong team player, able to develop effective relationships across the organisation with a track record of respectful, open, and honest behaviour including a demonstrable commitment to inclusion and diversity.
• The ability to use your own initiative to foster improvements across the organisation, and to deliver work to an excellent standard.

 

 

 

 

 

 

 

MAIN PURPOSES OF THE JOB

The Stella Maris (SM) Regional Port Chaplain will promote the vision, mission and values of SM in caring for all seafarers and fishers by helping to meet their pastoral and spiritual needs. They will recruit, train and support SM staff and volunteers for the port and will maintain good relations with local parishes and the local diocese. They will work ecumenically with members of other Christian maritime societies with whom SM works.

1. To meet the welfare and pastoral needs of all seafarers and fishers equally according to their needs and wishes. To be an advocate on their behalf, upholding the dignity of each. Through regular and frequent ship visiting, to understand the working and living conditions of the seafarer and fishers and be able to work for justice and for the well-being of all crew members without distinction.

2. To address the communication needs of seafarers, providing transport, news, and access to telephone and internet facilities.

3. To address the welfare needs of seafarers and fishers, including support with money transfers, hospitality, and crisis support, e.g. abandonment, injury and death, detainment, bereavement, advice and access to medical care.

4. To meet the ecclesial, spiritual, and sacramental needs of Catholic seafarers and fishers; to facilitate the religious and spiritual needs of others and to be a pastor to all, sharing one’s faith as appropriate.

5. To participate in SM conferences, ongoing formation and other professional courses as required.

6. To supporting seafarer centre functioning.

7. To recruit, train, develop and retain a SM ship visiting volunteering team.

8.  To represent SM on the local Port Welfare Committee(s), to include attending such meetings and submitting reports.

9. To liaise and maintain good working relationships with all port stakeholders, including the Maritime and Coastguard Agency, the International Transport Workers’ Federation, port health, harbour masters, dockers, security, and shipping agents.

10.  To work in an ecumenical and multi-faith context by respecting the differing religious and spiritual needs of seafarers drawn from diverse regions throughout the world.

11.  To encourage and support the development of an ecumenical service to seafarers through engagement with our ecumenical colleagues, including the Mission to Seafarers, The Fishermen’s Mission, The Sailors’ Society (to name a few).

12.  To engage with local maritime colleges.

13.  To engage with the local press, in particular the local Catholic diocesan press.

14.  To represent and be a proactive advocate for SM at Deanery meetings, in local parishes, in schools, with diocesan Justice and Peace networks, with migrant communities, in the local Catholic community and in the local community as a whole.

15.  To support the Fundraising and Communications team with the development of local fundraising initiatives.

16.  To promote SM internally and externally so as to ensure a highly motivated workforce and a positive external image.

No job profile can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time.

Person Specification

Regional Port Chaplain for Southern Ports

General Info

Stella Maris UK is a well-known and respected charity within the maritime industry We are the largest ship visiting network in the world. As a Regional Port Chaplain, you will be responsible for being the face of the charity when visiting ships, seafarers, fishers and their families. You will also be representing the charity at meetings, conferences, events and any other required functions. You will need to be effective, efficient, well organised, confident and comfortable in working with all other stakeholders, organisations and charities whilst undertaking various tasks in and out of the port environment.

The role will also require interactions and communication with various staff members at head office, the Senior Area Port Chaplain and other members of the team, as well as communicating and building relationships with local Catholic parishes. You may also be asked to attend various meetings or gatherings where you would be asked to give a presentation on the work of Stella Maris.

It will be vitally important to be flexible whilst working within this role and environment using as much effective time management as possible, but remaining creative and using initiative, when necessary, in certain situations and circumstances.

The role of chaplain can often be a lonely and sometimes isolated role that may require some out of hours working. Things do not always go according to plan and sometimes you may not be welcomed onboard. The role can be challenging mentally, emotionally and sometimes physically (long, steep gangways to board ships). You will be part of a team that has chaplains spread out through the South of England and Wales, as well as being part of a larger team of chaplains in the North of England, Scotland and Northern Ireland. Chaplains in the South of England and Wales gather together for a retreat and social time once a year, and the whole organisation will also meet annually for a retreat and staff conference.

Supporting seafarers is a varied, demanding, rewarding, fulfilling and vital ministry.

Required Elements:

· Roman Catholic.

· Full UK Driving Licence.

· Able to work independently and without supervision.

· Be able to use own initiative.

· Happy to manage and be responsible for a small team of volunteers.

· Good interpersonal/social skills.

· Able to interact and be comfortable around a diverse range of people.

· Willing to work ecumenically (with other of other faiths and those of no faith).

· Be competent in basic IT and using Word, Excel, Teams and databases.

· Knowledge of the geographical area.

· Flexible.

· Good time management.

· Resilient.