General Manager Jobs

Do you have a passion to make a difference to the lives of young people and local communities in the Essex, Kent and London areas? YMCA Thames Gateway Group is seeking a Director of Finance and IT to join our outstanding executive team, and to take a lead in ensuring that our work continues to create supportive and energising communities that are open to all, where people can truly belong, contribute and thrive.

Joining our team is an opportunity to be part of a global movement that is inclusive, diverse and forward-thinking. YMCA is the largest and oldest charity working with young people in the world. We are one of the 97 YMCAs in England and Wales, and we are one of the 10 largest.

We are dedicated to helping people reach their full potential in mind, body and spirit. We provide support to around 10,000 people in our local communities through a diverse range of services including supported and move-on housing; health and wellbeing activities; and childcare, youth and family work.

This is an exciting time to join YMCA Thames Gateway Group. Our turnover has increased from £3.5 million to £10 million over the last few years, and we are two years into a new five-year strategy focused on strengthening our YMCA branches and business streams, whilst continuing to achieve our impact ambitions.

We seek a Director of Finance and IT who shares our values and ethos and brings:

• Strategic financial leadership experience in a similarly complex environment, ideally with relevant experience in charity or housing association contexts
• strong commercial acumen;
• accountancy qualifications and experience of treasury and cash management;
• excellent interpersonal and communication skills, with a collegial, engaging approach.

This is a hybrid role which will include some home working and a regular presence at YMCA Thames Gateway Group sites in Essex, London and Kent (in particular the Romford site where many of the Finance and IT team are located).

About SHARe KNOWSLEY:
We are a vibrant and impactful charity dedicated to supporting people seeking asylum and refugees in Knowsley, Merseyside. Our mission is: ‘to help refugees thrive not just survive’ by empowering those who have faced unimaginable hardship in providing them with the tools, resources, and opportunities to rebuild their lives with dignity and hope. Through a range of vital services, we work tirelessly to ensure that the rights of refugees and people seeking asylum are protected, they get the necessary support, their voices are heard, and that their contributions are valued in society.

We are seeking a dynamic, compassionate, and visionary CEO who possesses a strong blend of strategic leadership and operational expertise to guide SHARe Knowsley into its next phase of growth. The ideal candidate will not only inspire and motivate teams but also bring proven managerial skills to effectively oversee day-to-day operations, ensure efficiency, and drive sustainable development.

If you:

• Believe everyone has the right to live their best life.
• Are passionate about supporting refugees and people seeking asylum to rebuild their lives.
• Have the commitment, the passion, and the management and leadership skills to lead an organisation that is making a real and lasting impact to the lives of some of the most vulnerable people in society.

Then we have an exciting opportunity for you to lead SHARe Knowsley through the next phase of our development and be at the heart of an organisation that truly makes a difference to the lives of some of the most vulnerable people in our community.

As Chief Executive Officer, you will have the chance to shape the future of SHARe Knowsley, expanding our reach and enhancing the support we provide to some of the most marginalised members of society. If you are a strategic leader with good managerial skills and a commitment to social change, we would love to hear from you.

Role Overview:
Reporting directly to the Trustee Board, as CEO, you will be responsible for providing strategic leadership, managing operations, and overseeing the overall development of SHARe Knowsley’s services. You will lead fundraising efforts and oversee the charity’s budget to ensure the long-term financial sustainability of SHARe Knowsley. You will lead a passionate and dedicated team of staff and volunteers, ensuring that our programmes are effective, sustainable, and aligned with our mission. You will also play a key role in building relationships with local partners, stakeholders, and funders, as well as advocating for the rights and needs of asylum seekers and refugees, promoting a positive and inclusive organisational culture.

Person Specification:
The ideal candidate will be an experienced leader with a passion for social justice and human rights. You will have a proven track record in a management and leadership role, preferably within the charitable or not-for-profit sector. Ideally, you will have experience of working within the refugee, asylum, or social care sectors. You should be a strategic thinker with strong financial acumen, excellent communication skills, and the ability to build partnerships and influence at all levels. A compassionate and values-driven approach to leadership, with a commitment to social justice and equality.

Job Details:

• Position: Chief Executive officer
• Location: Based in Huyton, and at times, at the drop-ins located in other parts of Knowsley; with an opportunity for hybrid working
• Hours: Full-time (37.5 hours weekly)
• Annual Leave: 25 days plus Bank Holidays and gratuity days over Christmas period

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

The Opportunity   

The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   

The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Contract Type: Permanent, Full Time (Monday - Friday, 9:00-17:30)

1. Achieving Results 

• Organising, supporting and delivering skills sessions, partner events, university trips, both in person and virtually across SMF cities and other parts of the UK. 
• Coordinating logistics for virtual and in-person events, including content creation, securing venues and speakers, producing webinars and video calls, advertising events, collating attendee lists and compiling feedback/evaluation 
• Coordinating logistics of 6F/S5-6 and undergraduate internships, including but not limited to, internship advertising and student selection, liaising with students and employers throughout internship delivery, and compiling student feedback/evaluation 
• Collaborating with SMF STAR Support partners to support the young people on our programme in their applications for internships and graduate roles 
• Assisting with the organisation and delivery of in-person residential programmes for students from across the country 
• Creating digital resources and supporting services that help APP students with university applications and internship and career opportunities 
• Staying on site (day and overnight visits) for residential programmes and/or university visits when the need arises 
• Support the running of the Social Mobility Foundation’s Mentoring Programme, including but not limited to, mentor recruitment, student and mentor matching and monitoring the relationship of participants and their mentors in assigned sectors 
• Building relationships with schools and employers to promote and gain support for SMF’s programmes, including visiting and presenting in schools in the coordinator’s region and engaging virtually with schools and employers across the UK 
• Marking student applications to the Aspiring Professionals Programme and onboarding students across the UK 

2. Self-management 

• Taking a problem-solving approach to the role, escalating issues as needed 
• Managing work across a range of areas simultaneously 
• Developing a strong understanding of the SMF’s work and social mobility across the UK, demonstrating SMF values in all work 
• Using initiative to ensure effective liaison between the SMF and its student participants and target schools and colleges 
• Using initiative to ensure effective liaison between the SMF and its employer partners 

3. Delivering Excellence 

• Maintaining excellent monitoring, evaluation and tracking procedures for student progress and the effectiveness of activities and events; compiling reports as required   
• Undertaking all relevant activities to ensure all stakeholder relationships are well maintained, including meetings and email/letter correspondence, general admin tasks, and the resolution of any complaints 

4. Collaboration 

• Primary point of contact with students across the UK 
• Maintaining shared inboxes across teams within the SMF 
• Supporting the Impact and Strategy Team with programme pilots, as and when necessary 
• Other duties, as required by the management team, to assist the operation of the SMF’s activities

Person Specification

• Excellent interpersonal and communication skills   
• Strong administration skills and confidence with using IT 
• Confidence in preparing and delivering presentations in face-to-face and virtual settings 
• Experience of relationship management and/or customer service 
• Excellent attention to detail when undertaking tasks 
• Ability to work as part of a small team 
• Hard-working and efficient 
• Self-starter with ability to prioritise tasks, take initiative and work independently 
• Ability to adapt to new situations as they arise, and problem solve effectively 
• Committed to the aims of the charity 

We value ability and potential more than specific experience, and we are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage applications from people from low socio-economic backgrounds, from people who are care-experienced, and from people who are Black, Asian or of minoritised ethnicity.   

Benefits

• 25 days annual leave pro rata’d, plus bank holidays
• Time off in lieu for work outside contractual hours
• 5% employer pension contribution after a satisfactory completion of a three-month probation period 
• Flexible working hours.   

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59, Wednesday 11th December 2024.
 

• A letter outlining your suitability for the post along with specific examples from past experience. Please ensure a contact number is included.  
• A short statement answering the question: What do you think are the main concerns the young people that SMF target face regarding access to universities and professions? (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

Interviews: First round interviews will take place from 16th December 2024. Interview candidates may be asked to complete online tests; this will be arranged after interview. 

About Us:

Conwy Mind is a dedicated mental health charity committed to providing life-changing support to individuals facing mental health challenges. We are passionate about raising awareness, breaking down stigma, and making mental health care accessible to all in our community.

To support and expand our work, we’re establishing an exciting new Income Generation Team dedicated to increasing our income, developing innovative fundraising ideas, and engaging our community in meaningful ways.

About the Roles:
As we build on the fundraising success, we've achieved over the past two years with events such as Mental Elf and Seal splash, we're excited to establish a new Income Generation Team to take our efforts to the next level. We are seeking an inspiring Income Generation Lead and two enthusiastic Fundraisers who bring fresh ideas, energy, and a passion for our cause. This team will be pivotal in driving our fundraising initiatives forward, generating new income streams, and creating engaging events and campaigns to expand our reach and impact. Working across Conwy, Gwynedd and Ynys Mon we have big plans. The work will also involve supporting and developing joint opportunities with our neighbouring local minds in North Wales.

Income Generation Lead

Salary Grade/ Rate: £32,000 Actual Hours: Full Time – 35 Hrs per week

Annual Leave: 35 days pro rata (including bank holidays) Responsible to: CEO

Aim of the post:

Join our dynamic team to spearhead income generation initiatives that will diversify and boost our funding streams. Your efforts will directly support our mission to provide enhanced services for individuals experiencing mental health challenges. This is a new post in the charity created in response to emerging demands and the implementation of Conwy Mind’s strategy.

We are seeking to appoint an experienced individual to lead the development of Conwy Mind’s Fundraising and Engagement Strategy, promote our corporate training courses, collaborate with stakeholders, with an aim to deliver significant income growth.

Leading a team to maximise income which includes a Fundraising Officer, Social Media Officer and Trainer who delivers Mental Health First Aid Courses to organisations across North Wales.

Key Responsibilities:

• Collaborative Research: Partner the CEO and key team members to explore and secure new funding opportunities.
• Team Leadership: Oversee the Income Generation Team, which includes marketing our services, arranging delivery of external training to organisations and, fundraising.
• Strategic Bid Writing: Lead the creation and submission of innovate fundraising proposals, ensuring alignment with donor and organisational requirements.
• Strategic Development: Propose an Income Generation Strategy which aligns with our overarching organisational goals.
• Plan Implementation: Drive the execution of the Income Generation Plan, including marketing, publicity, fundraising and corporate and training initiatives.
• Relationship Building: Forge strong connections with local organisations to promote our corporate training programmes.

Income Generation

• Expert Guidance: Provide specialized knowledge on income generation and growth to senior management.
• Diverse Income Streams: Develop sustainable income sources through contracts, grants, and innovative opportunities such as workplace wellbeing packages, staff training in managing mental health, community, and corporate fundraising.
• Business Growth Strategy: Lead the team in creating robust business growth strategy for income generation in Conwy Mind and subsidiaries.
• High Profile Promotion: Promote our services to high profile organisations and identify innovative income generation opportunities.

Organisational

•  Active participation: Attend and contribute to meetings, ensuring alignment with organizational goals.
• Compliance: Adhere to Health and Safety guidelines, company policies, and GDPR regulations.
• Policy Development: Contribute to the development and maintenance of financial policies, ensuring compliance with legislation.
• Promotion and Fundraising: Actively promote the charity’s work and participate in fundraising activities.
• Quality Assurance: Ensure compliance with internal quality standards.
• Service User Focus: Prioritise the needs of our service users in all activities.
• Mission and Values: Uphold and promote the mission and values of the charity.

Key contacts and relationships

Internal: CEO, Senior Leadership Team, Income Generation Team

External: Funding organisations, high level donors and corporates

Join us in this exciting role where your contributions will make a significant impact on our ability to support those in need. Be a part of an enthusiastic team dedicated to making a difference!

Person Specification

The specific skills, knowledge and abilities required of an individual to be able to effectively perform the role.

Essential:

• Experience of diversifying Income streams for a sustainable future
• Experience of attaining unrestricted income streams  
• Experience of working directly with funders
• Experience of marketing on social media
• Report writing for funders and the CEO
• Experience to managing a team
• Experienced IT user with excellent knowledge of office 365  
• Experience of working at a senior level
• Ability to think creatively and make sound decisions  
• Ability to contribute and collaborate as part of a team  
• Highly initiative-taking and motivated
• Demonstrable experience of exceeding targets and income budgets  
• Organisational and time management skills
• Influencing and negotiating skills
• Excellent attention to detail with a high level of accuracy
•  

Desirable:

•  Liaising directly with the CEO
•  Educated to a minimum standard of ‘A’ Levels or equivalent
•  Welsh Language

Scope of job description

This job description reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but gives a general indication of work undertaken which may vary in detail in the light of changing demands and priorities. Substantial changes will be carried out in consultation with the post holder.

Our Application Process

We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

Book a phone conversation with us before you apply, and we will talk you through the role, how your skills and experience might fit our job description and person specification and talk you through how to complete the application form.

Once you have submitted your application form, we will compare your application to what we are looking for with our person specification, and if they’re a good fit we’ll contact you for an interview.

Closing date for Applications:

5pm, 13th December 2024

Interview Dates:

15th & 16th January 2025 – Interviews will be carried out face-to-face at Unit 5325, North Wales Business Park, Abergele, Conwy, LL22 8LJ

AMDANOM NI:

Mae Mind Conwy yn elusen benodedig ar gyfer iechyd meddwl. Mae wedi ymroi i ddarparu cymorth trawsnewidiol i unigolion sy’n wynebu heriau iechyd meddwl. Rydym ni’n angerddol dros godi ymwybyddiaeth, cael gwared â stigma, a sicrhau bod gofal iechyd meddwl yn hygyrch i bawb yn ein cymuned. 

Arweinydd Cynhyrchu Incwm

Gradd/Cyfradd Cyflog: £32,000 Gwirioneddol Oriau: Amser llawn - 35 awr yr wythnos

Gwyliau Blynyddol: 35 diwrnod pro rata (gan gynnwys gwyliau banc) Yn gyfrifol i: Prif Weithredwr

Nod y swydd:

Ymunwch â'n tîm deinamig i arwain mentrau cynhyrchu incwm a fydd yn arallgyfeirio ac yn hybu ein ffrydiau ariannu. Bydd eich ymdrechion yn cefnogi ein cenhadaeth yn uniongyrchol i ddarparu gwasanaethau gwell i unigolion sy'n profi heriau iechyd meddwl. Mae hon yn swydd newydd yn yr elusen a grëwyd mewn ymateb i ofynion sy'n dod i'r amlwg a gweithrediad strategaeth Mind Conwy.

Rydym am benodi unigolyn profiadol i arwain datblygiad Strategaeth Codi Arian ac Ymgysylltu Mind Conwy, hyrwyddo ein cyrsiau hyfforddi corfforaethol a chydweithio â rhanddeiliaid, gyda'r nod o sicrhau twf incwm sylweddol.

Arwain tîm i fwayafu incwm sy'n cynnwys Swyddog Codi Arian, Swyddog Cyfryngau Cymdeithasol a Hyfforddwr sy'n darparu Cyrsiau Cymorth Cyntaf Iechyd Meddwl i sefydliadau ar draws Gogledd Cymru.

Prif Gyfrifoldebau:

• Ymchwil ar y Cyd: Bod yn bartner i’r Prif Weithredwr ac aelodau allweddol o’r tîm i archwilio a sicrhau cyfleoedd ariannu newydd.
• Arweinyddiaeth Tîm: Goruchwylio’r Tîm Cynhyrchu Incwm, sy’n cynnwys marchnata ein gwasanaethau, trefnu hyfforddiant allanol i sefydliadau a chodi arian.
• Ysgrifennu Cynigion Strategol: Arwain y gwaith o greu a chyflwyno cynigion codi arian arloesol, gan sicrhau aliniad â gofynion y rhoddwr a’r sefydliad.
• Datblygiad Strategol: Cynnig Strategaeth Cynhyrchu Incwm sy'n cyd-fynd â'n nodau sefydliadol trosfwaol.
• Gweithredu'r Cynllun: Ysgogi gweithrediad y Cynllun Cynhyrchu Incwm, gan gynnwys marchnata, cyhoeddusrwydd, codi arian a mentrau corfforaethol a hyfforddi.
• Meithrin Perthynas: Creu cysylltiadau cryf gyda sefydliadau lleol i hyrwyddo ein rhaglenni hyfforddi corfforaethol.

Cynhyrchu Incwm

• Arweiniad Arbenigol: Darparu gwybodaeth arbenigol ar gynhyrchu incwm a thwf i uwch reolwyr.
• Amrywio Ffrydiau Incwm: Datblygu ffynonellau incwm cynaliadwy trwy gontractau, grantiau, a chyfleoedd arloesol fel pecynnau llesiant yn y gweithle, hyfforddiant staff mewn rheoli iechyd meddwl, codi arian yn y gymuned a chodi arian corfforaethol.
• Strategaeth Twf Busnes: Arwain y tîm wrth greu strategaeth twf busnes cadarn ar gyfer cynhyrchu incwm yn Mind Conwy a'i is-gwmnïau.
• Hyrwyddo Proffil Uchel: Hyrwyddo ein gwasanaethau i sefydliadau proffil uchel a nodi cyfleoedd cynhyrchu incwm arloesol.

Sefydliadol

• Cyfranogiad gweithredol: Mynychu a chyfrannu at gyfarfodydd, gan sicrhau aliniad â nodau sefydliadol.
• Cydymffurfiaeth: Cadw at ganllawiau Iechyd a Diogelwch, polisïau'r cwmni, a rheoliadau GDPR.
• Datblygu Polisi: Cyfrannu at ddatblygu a chynnal polisïau ariannol, gan sicrhau cydymffurfiaeth â deddfwriaeth.
• Hyrwyddo a Chodi Arian: Mynd ati i hyrwyddo gwaith yr elusen a chymryd rhan mewn gweithgareddau codi arian.
• Sicrhau Ansawdd: Sicrhau cydymffurfiaeth â safonau ansawdd mewnol.
• Canolbwyntio ar Ddefnyddwyr Gwasanaeth: Blaenoriaethu anghenion ein defnyddwyr gwasanaeth ym mhob gweithgaredd.
• Cenhadaeth a Gwerthoedd: Cynnal a hyrwyddo cenhadaeth a gwerthoedd yr elusen.

Cysylltiadau a pherthnasoedd allweddol

Mewnol: Prif Weithredwr, Uwch Dîm Arwain, Tîm Cynhyrchu Incwm

Allanol: Sefydliadau ariannu, rhoddwyr lefel uchel a chorfforaethau

Ymunwch â ni yn y rôl gyffrous hon lle bydd eich cyfraniadau yn cael effaith sylweddol ar ein gallu i gefnogi'r rhai mewn angen. Byddwch yn rhan o dîm brwdfrydig sy'n ymroddedig i wneud gwahaniaeth!

Cwmpas y swydd-ddisgrifiad

Mae'r swydd-ddisgrifiad hwn yn adlewyrchu gofynion a chyfrifoldebau uniongyrchol y swydd. Nid yw'n rhestr hollgynhwysfawr o'r dyletswyddau ond mae'n rhoi syniad cyffredinol o'r gwaith a wneir a all amrywio o ran manylder yng ngoleuni gofynion a blaenoriaethau newidiol. Caiff unrhyw newidiadau mawr eu gwneud yn dilyn ymgynghori â deiliad y swydd.

Manyleb y Person

Y sgiliau, y wybodaeth a'r galluoedd penodol sydd eu hangen ar unigolyn i allu cyflawni'r rôl yn effeithiol.

Hanfodol:

• Profiad  arallgyfeirio ffrydiau incwm ar gyfer dyfodol cynaliadwy  
• Profiad sicrhau ffrydiau incwm anghyfyngedig
• Profiad weithio'n uniongyrchol ag arianwyr  
• Profiad farchnata ar gyfryngau cymdeithasol
• Ysgrifennu adroddiadau ar gyfer arianwyr a'r Prif Weithredwr  
• Profiad reoli tîm
• Defnyddiwr TG profiadol gyda gwybodaeth ardderchog Office 365  
• Profiad weithio ar lefel uwch
• Y gallu i feddwl yn greadigol a gwneud penderfyniadau cadarn  
• Y gallu i gyfrannu a chydweithio fel rhan dîm
• Yn barod iawn i fentro ac yn llawn cymhelliant
• Profiad amlwg ragori ar dargedau a chyllidebau incwm  
• Sgiliau trefnu a rheoli amser
• Sgiliau dylanwadu a thrafod
• Sylw rhagorol i fanylion gyda lefel uchel gywirdeb

Dymunol:

• Cydgysylltu'n uniongyrchol â'r Prif Weithredwr
• Wedi'ch addysgu o leiaf i Safon Uwch neu gyfwerth  
• Yr Iaith Gymraeg

Y Broses Gwneud Cais

Rydyn ni eisiau gwneud ein rolau mor hygyrch ag y gallwn i’r ystod ehangaf bosibl o ymgeiswyr, felly mae’r sgyrsiau hyn yn rhoi cyfle i chi ofyn cwestiynau, i weld a yw eich sgiliau a’ch profiad yn addas, ac i gael gwybod mwy am y broses gwneud cais.

Trefnwch sgwrs dros y ffôn gyda ni cyn i chi wneud cais, a byddwn yn trafod y swydd gyda chi, a sut mae eich sgiliau a’ch profiad yn cyd-fynd â’r disgrifiad swydd a manyleb y person, a gallwn drafod sut mae llenwi’r ffurflen gais.

Ar ôl i chi gyflwyno eich ffurflen gais, byddwn yn cymharu eich cais â’r hyn rydyn ni’n chwilio amdano gan ddefnyddio’r manyleb person. Os byddwch yn addas, byddwn yn cysylltu â chi am gyfweliad.

Y dyddiad cau ar gyfer cyflwyno ceisiadau yw:

5pm, 13 Rhagfyr 2024

Dyddiad y Cyfweliadau:

15 a 16 Ionawr 2025 – Cynhelir y cyfweliadau wyneb yn wyneb yn Uned 5325, Parc Busnes Gogledd Cymru, Abergele, Conwy, LL22 8LJ

About The Role
Closing date: 4th December
Interviews: 10th & 11th December
Do you have a passion for recruitment? Are you motivated by the opportunity to use your skills to make a real difference? Join us as a Talent Partner and help us attract the talent that will power our mission to create lasting, positive change.
This role will initially focus on an ambitious programme to transform our Technology directorate. From enhancing our technology platforms to building tools that serve our communities, technology is at the heart of our work. As a Talent Partner, you’ll play a critical role in ensuring we attract and hire exceptional technology professionals who share our vision and values.
What You’ll Do:

- Lead Technology Recruitment: Manage the full recruitment process for tech roles, ensuring we hire the right people to support our digital and technology transformation goals.
- Collaborate & Advise: Partner with hiring managers and leadership to understand team needs and provide expert advice on attracting top tech talent.
- Innovate Recruitment Strategies: Use creative sourcing techniques and engagement strategies to find talent in a competitive market.
- Build Employer Brand Campaigns: Develop and execute engaging, innovative employer branding and marketing campaigns that showcase our mission, culture, and the impact of working with us.
- Champion Diversity & Inclusion: Ensure all recruitment practices promote equity and diversity, helping us build a tech team that reflects the communities we serve.
- Build Talent Pipelines: Proactively develop pipelines for key technology roles to meet current and future needs.
- Enhance Candidate Experience: Ensure candidates receive a seamless and engaging experience, from initial contact to onboarding.

Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
What We’re Looking For:

- Experience in Tech Recruitment: Proven track record of recruiting for technology roles, with general recruitment experience from an in-house/internal recruitment environment.
- Strong Communicator: Ability to build trust and collaborate with hiring managers, candidates, and stakeholders at all levels.
- Employer Branding Skills: Experience in creating compelling employer branding or recruitment marketing campaigns that resonate with tech professionals.
- Knowledgeable & Resourceful: Familiarity with recruitment tools, platforms, and industry trends.
- Champion for Inclusion: A strong advocate for equity and diversity in hiring, with a commitment to challenging bias.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Location (UK): Office Hybrid* - London / Chesterfield / Glasgow / Belfast / Cardiff
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Travel will be required across the UK, approximately once to twice a month
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Are you passionate about improving the lives of people with arthritis?
Are you experienced in providing high quality administrative support?

The Health Development Team at Versus Arthritis are looking for an experienced administrator to support their new MSK (Muscular Skeletal) SKILLs (Skills, Knowledge, Information and Life Long Learning) programme of work supporting health and care professionals to provide better care for people with arthritis. 

About the role

The Health Development Team works across the UK, delivering education and training courses, attending health and care conferences, supporting service improvement projects and developing resources to help provide health and care professionals with the skills, knowledge and information they need to improve outcomes for people with arthritis.

As the MSK SKILLs Administrator you will support the team with the coordination of training sessions, carry out financial processes, collate service data and compile reports, support the recruitment of trainers and volunteers for the programme and provide general administrative support for team meetings and events. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience of providing administrative support to a varied team.
• Excellent working knowledge and experience of using Microsoft Office Suite, digital working skills including experience of using databases.
• Excellent attention to detail and ability to plan and prioritise workload accordingly.
• Ability to use own initiative and also work proactively and independently as well as collaborate with a team.
• Strong communication skills both verbal and written.
• Ability to record and maintain accurate data, both financial and personal.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interview date to be confirmed.

We're looking for a kind, compassionate and resilient person to help and support our clients in their healthcare needs as they rebuild their lives after substance misuse.

You will be responsible for coordinating healthcare services for our male residents undergoing drug and alcohol treatment, including medication management, accessing GP and specialist services, and promoting overall wellbeing. The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.

Whilst this is not a hands-on nursing role, a background in healthcare would be ideal, along with strong organisational and IT skills, and the ability to work collaboratively with medical professionals, with a commitment to providing high-quality and compassionate care and support.

A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

This is a part-time, permanent position, ideally five mornings a week (8am – 11am and one full day).  For the right candidate, we can be flexible and will consider full-time hours.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.

We look forward to hearing from you!

Benefits

We value our team’s wellbeing, and in order to support it, we offer a number of benefits, including:

• 25 days annual leave per year plus bank holidays (pro-rated for part time hours)
• A bonus day of leave for your birthday
• 3% matched pension contribution
• Access to Rising Sun’s counselling service
• Clinical supervision
• Employee Assistance Programme
• Health care cash plan for you and your children for a number of health treatments (e.g. dental, optical, physiotherapy etc.) as well as discounts in shops and attractions
• Up to four weeks sick pay in any 12 month period (eligible after probation period)

OVERVIEW

Rising Sun Domestic Violence and Abuse Service (Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.

Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.

As part of our passionate and committed team of approximately 50 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

JOB PURPOSE

Liberty House provides housing and support for up to 5 homeless young women aged 16-24 who are single, pregnant or have a young child and have experienced domestic abuse.

The support worker will be required to take on key-working responsibilities for the residents at Liberty House, as well as delivering other support work within the house and within the wider Liberty team. This could be related to pregnancy and parenting, life skills, psychoeducational support, understanding healthy relationships and building supportive peer relationships within the home, and supporting them to live independently.

The post holder will work to provide a secure, stable and homely environment and to act as a positive role model to residents. They will build professional and supportive relationships with residents and colleagues.

The project works to empower residents, providing them with information relating to their rights and enabling them to make decisions based on their options using a trauma informed approach.

As a member of the Liberty Team (16 – 24 year olds), the successful applicant will work collaboratively with the rest of the Children and Young People’s team, as well as the wider Rising Sun team to support other programmes delivered within the organisation.

MAIN DUTIES AND RESPONSIBILITIES

Service Delivery

• Provide holistic, trauma informed, practical and emotional support to residents of Liberty House through regular 1-2-1 sessions. Develop individual support plans, which address any practical and emotional needs the resident may have, such as accessing benefits, life skills and perform risk assessments where needed.
• Organise and deliver group sessions that focus on life skills and strengthening relationships.
• Encourage the residents in positive parenting.
• Manage relationships within the house, act as a conciliator, arbitrator and reconciler in disputes between residents.
• Ensure residents adhere to house rules.
• Assist with the day to day general running of the house and office, to ensure they are fit for purpose and safe for team members and residents.
• Conduct safety checks around the house. Ensure all faults/repairs are reported and that the Health and Safety Policy is adhered to at all times.
• Comply with organisational policies and procedures and adhere to confidentiality.
• Work effectively in partnership with other agencies.
• Work within our ethos of Equality, Diversity and Inclusion at all times and instil these values in all areas of work, with service users, staff and external stakeholders.
• Encourage residents’ participation in service development, continuous improvement and feedback exercises
• Maintain up to date and accurate records and ensure reports and evaluations are completed as required.
• Be willing and available to work some evenings and weekends as required, as part of a rota for Liberty House team members, and also occasionally to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).
• Represent Rising Sun at multi-agency meetings as required.

General

• Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and  the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
• Lone working as required.
• Participate in clinical supervision, training and meetings as required.
• Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.

This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

PERSON SPECIFICATION 

Knowledge and qualifications

• Good understanding of antenatal and postnatal care.
• Good understanding of effective parenting, particularly for parents of young babies.
• Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities. 
• Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
• Thorough knowledge of safeguarding practice, procedures and legislation.
• Good understanding of the operation of the agencies working together to support survivors and their children such as social services, housing, police etc.

Experience

• Experience of working with young children and/ or babies and their mothers
• Experience of supporting women with life skills/ developing confidence
• Experience of multi-agency partnership work
• Experience of working alongside volunteers (Desirable)
• Experience of working with survivors affected by domestic and/ or sexual abuse (Desirable)
• Experience of facilitating group programmes (Desirable)
• Experience of working for a charity or not for profit organisation. (Desirable)

Skills

• Excellent listening, written and verbal communication skills.
• Ability to form positive relationships with residents from a wide range of backgrounds and life experiences in order to build professional and supportive relationships
• Ability to work closely with young parents and their babies
• Ability to help residents in the creative use of leisure time with a view to building relationships and social skills
• Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
• Ability to manage conflict and to promote resolution.
• Ability to work well with colleagues, statutory and non-statutory agencies and responsibly on own initiative.
• Good task management skills and the ability to work effectively under pressure and to deadlines.
• Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.

General

• Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
• A good understanding and commitment to confidentiality, safe practice and health and safety procedures.
• A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
• Able to travel independently across East Kent where necessary to attend meetings.
• Willingness to carry out the policies and procedures of the Rising Sun and to work within its framework and core values.

Equal Opportunities Statement

Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.

Safeguarding Statement

Rising Sun is committed to safeguarding those we provide a service to. The successful candidate will be required to undergo a DBS (Disclosure and Barring Service) check, a ‘right to work check’ in accordance with UK government Home Office guidelines, and to provide two references.

We request no contact from agencies or media sales please.

Over the last few years, NHYC has grown to a team of over 70 staff.  This role will add capacity to our current Admin Team, supporting the organisation with increased demand around finance, admin and resources. You will work as part of a small, yet critical team to ensure the organisation and our services run smoothly.  This role’s specific focus will be to support the Finance and Resources manager with general bookkeeping, analysis of financial information and ensuring compliance of financial procedures. You should be well organised, a great communicator, and experienced in or willing to learn financial procedures. This role does require prior experience in an administrative role.
The role is based at our day centre in Camden. 

• Full-time permanent contract
• Salary £31,200-£34,736
• Deadline: 9am Friday 6th December
  *Please note that we may close earlier if there are a high number of applications

Head of Fundraising and Marketing

About us:

Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and at end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our Fundraising team plays a huge part in raising these vital funds.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.

Role: Head of Fundraising and Marketing

Location: Head Office – Dalston, Cumbria.

Salary: £35,000 per annum

Hours: 37.5 Hours per week

Closing Date: 2300 Sunday 08 December 2024

Type: Permanent

The Role of Head of Fundraising and Marketing:

Responsible for the leadership and success of fundraising and marketing for Hospice at Home Carlisle and North Lakeland, our Head of Fundraising and Marketing is a pivotal role, key to leading and inspiring the Fundraising and Marketing team in sustaining, developing and growing our income and income opportunities.

Utilising your exceptional leadership, events and project management skills, you will guide, support and motivate the team; implementing and managing an engaging and exciting fundraising and marketing strategy that maximises income from events, appeals, grants, corporates, legacies and any other income opportunities that align with organisational goals and vision.

You thrive on challenge and seek opportunities for continuous improvement, to network, to raise the profile of the organisation and have a positive attitude to change with a focus on creating an encouraging, collaborative environment where new ideas thrive.

Are you a highly organised, proactive, motivational, inspiring leader and influencer with skills based in fundraising, marketing, events and project management?

Are you positive and enthusiastic about championing our organisational vision to create a future in which everyone within our community who is facing life limiting illness, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?

Yes? Then this could be the role for you!

Essential Criteria:

· Experience of leading and people management, interacting with people from diverse backgrounds with exceptional communication and networking skills

· Experience of event and project management in fundraising/marketing in the voluntary/charity sector

· Educated, as a minimum, to A Level standard or equivalent in relevant subjects

· Experience of managing budgets and regular reporting

· Current knowledge of Health & Safety regulations

· Excellent IT skills covering Microsoft packages, website and CRM software

· Self-motivated with the ability to delegate and negotiate

· Excellent working knowledge of the charity sector with a good knowledge of Institute of Fundraising guidelines

· Flexible and resilient to support events outside of usual office hours.

· Full clean UK driving licence and own transport

Desirable Criteria:

· Leadership qualification (ILM, CMI, CIPD or similar)

· Member of the Institute of Fundraising with a certificate in fundraising management or willing to achieve accreditation

· Project management qualification – Prince II, Agile, PMP / other

· Knowledge of healthcare and / or end of life care and the Hospice movement

· Knowledge of the geographical area covered by the service

· Experience of culture change / change management

· Experience of HR / People processes

· Experience of public speaking

Our offer to you:

· Salary £35,000 per annum

· Contributory pension scheme

· 25 days annual leave plus Bank Holidays

· Annual leave purchase scheme

· Free onsite parking at Head Office

· EAP - Employee assistance programme

· Development opportunities

· Local gym discounts

· Volunteer ‘Give a Day’

· Mileage allowance

· Cycle to work scheme

· Flexible working

· Staff complementary therapy days

· Onsite (head office) employee counselling

· Wellbeing focus including dedicated wellbeing room

· REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter

How to apply:

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 08 December 2024.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.

There when it matters

Sue Ryder has an exciting opportunity within our Finance Directorate for a full or part time Payroll Coordinator. Acting as the main contact with our external payroll manager for the organisation this role plays an integral part in the finance team, ensuring the Sue Ryder payroll is processed accurately and on time within legislative, statutory and company policies and procedures. The Payroll Coordinator will also support in the review and development of current processes and policies.

About the role:
• Be the main contact for the charity to the external payroll manager
• Provide all data required to process the payroll not available on the system to the external payroll manager in line with stated deadlines
• Monitor and manage the payroll inbox, triage payroll queries from the business and raise cases with the external payroll manager where required
• Check the Business Support and Fundraising payroll reports ensuring accuracy for colleagues monthly pay
• Carry out checking of reports and raising any errors with the external payroll manager or local administrators/managers
• Be the main contact for payroll for the payroll administrators across the business
• Prepare information for approval by the Head of Finance for ad-hoc payments including but not limited to cash advances and pension payments
• Inform the Treasury team of net pay and tax expected to be paid from the bank account each month
• Carry out a review of all current payroll policies and documentation suggesting new policies and information to be requested.
• Undertake ad-hoc duties and other responsibilities that may be required by the Head of Finance
• Undertake all tasks in accordance with Data Protection Legislation

About you:
• Familiar with payroll processes and terminology
• Basic knowledge of payroll legislation regarding statutory payments, PAYE and National Insurance
• Basic knowledge of pension legislation regarding statutory rules and payment deadlines
• Ability to work to strict deadlines
• High degree of accuracy and attention to detail
• Knowledge of Microsoft Excel and good all around IT skills
• Planning and organisation skills
• Good verbal and written communication skills

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process

If you want more than just a job, we want you.

Join the team and be there when it matters.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. In order to ensure we do this we have developed three multi-disciplinary teams within Lambeth (North, South and Central). Each Neighbourhood Team will work together to support local residents, directly receive referrals from their neighbourhood and respond to the needs of their local community.

The role of the Neighbourhood Engagement Adviser will be to support the Neighbourhood Teams by delivering an advice outreach programme that will achieve extensive reach to seldom heard, non-engaging residents, providing introductory information, advice and guidance, and connecting residents to specialist advice-based support.

What you’ll be doing?

1. Deliver an outreach programme by attending community events, visiting local groups and organisations and meeting and engaging with Lambeth residents.

2. Making contact with local groups, organisations and residents and ensuring regular attendance at local events, either in-person or attending virtual meetings/ conferences.

3. Provide information, advice and support around a variety of issues and needs such as money, housing, employment and statutory support. Be able to identify when a client needs to be signposted or referred to another service for more specialist support.

4. At events support individuals with practical tasks such as completing benefit calculations, reviewing completed forms and completing simple form filling.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Job Title: Assistant Director – Services and Business Development

Salary:  £50,000 pa initially, moving to £52,000 on successful completion of 3 months

probationary period.

Hours: 37.5 hours per week

Benefits: Nest pension & Medicash wellbeing support  

 

Location: Northwest based. Hybrid role, blend of home working & location based when required

POPS is a Charity, set up in 1988 by families who were supporting a loved one through a custodial sentence. Since that time, we have grown to employ over a hundred staff, across 16 geographical locations, predominantly in the Northwest of England and has developed an excellent reputation locally and nationally for the provision of quality services for families who engage with the Justice system. 

POPS’ core business team supports the delivery of services and have been influential in contributing to Justice policy both locally and nationally.  We are now looking to add to the Executive Team to contribute to the future proofing of the organisation to respond to new opportunities in a changing Justice landscape.

MISSION

To provide the support families identify they need and promote the changes required to enable children and families of those in the justice system to cope better and to thrive.

VALUES

· To be supportive and non-judgemental in our approach.

· To listen and act upon the experiences families share with us.

· To encourage active participation amongst the families we

· support.

· To value the benefits of robust partnerships.

· To acknowledge and embrace the principles of diversity and

· inclusion throughout the organisation

POPS values the core principles of diversity and inclusion. We welcome and encourage job applications from people from diverse backgrounds.  We particularly welcome applications from disabled and Black, Asian and Minority Ethnic candidates.

PURPOSE OF THE POST

The purpose of the post is to work closely with POPS’ Director, to ensure the quality and compliant delivery of POPS’ service located currently across Northwest, Yorkshire, Leicester and Bristol. You will drive forward POPS strategic and development plans to ensure the organisations’ future growth both locally and nationally.

The post will have significant responsibilities to ensure successful operational delivery and compliance of all POPS’ Services and commissioned projects and have a key role supporting the development of new business and engaging in newly identified commissioning opportunities.

The role requires strong leadership, resilience and creativity with the capacity to manage performance; develop and motivate staff teams; ensure contractual compliance; innovate and implement service delivery; develop and maintain productive strategic partnerships and to ensure quality and future growth of POPS’ services and the organisation.  

MAIN TASKS

STRATEGY

• Work closely with POPS’ Director to meet organisational objectives and aims within the strategic plan
• Develop national, regional and local partnership to enable POPS to fulfil its mission and strategic plan
• Oversee development of ideas and implementation of required interventions to ensure future organisational growth
• Provide comprehensive reports to ensure that POPS’ Director and Board of Trustees are provided oversight of governance; quality assurance; performance against set KPI’s; future planning, fundraising and new business development.

OPERATIONS

• Directly line manage POPS’ three Operations Managers
• Ensure high performance standards and production of quality outcomes, ensuring contractual KPI’s are met
• Work closely with Assistant Director for Core Business functions to ensure services are delivered within legislative and financial requirements
• Work with Operations managers to ensure contractual compliance: ensure that appropriate targets and monitored and achieved.
• Support the recruitment and development of staff 
• Work effectively with all colleagues to achieve agreed goals and respond to challenges in a timely and constructive way.
• Maintain good financial discipline, manage multiple funding streams; ensure organisational financial probity by implementing and developing appropriate financial controls and systems.
• Maintain and develop measurement and metrics to evaluate service delivery and demonstrate impact
• Produce Business Continuity and Risk Management plans and review on quarterly basis to Identify risks to services delivery, contractual compliance, staff competency, and develop solutions to mitigate against such risk.
• Attend and host internal and external meetings
• Produce reports to meet internal and external deadlines
• Ensure POPS’ Policies and procedures are implemented and fully complied with

BUSINESS DEVELOPMENT 

• Directly line manage POPS’ Bid Manager
• Scan the landscape to maximise opportunities and support sustainable growth.
• Maintain positive and productive working relationships with current and future commissioner agencies.  
• Maintain and develop strong partnerships with a range of national, regional and local agencies and develop collaborative working practices
• Attend Market engagement and stakeholder events
• Support bid writing process to meet commissioning deadlines 
• Ensure the involvement of service user voice in all aspects of POPS service delivery and development.
• Develop a culture of imaginative thinking to generate and listen to ideas from all stakeholders.

GENERAL

• Uphold POPS’ values
• Promote equality, diversity and inclusion across the organisation and service delivery
• Maintain awareness of changes in the external commissioning and political landscapes which may impact and influence the criminal justice and the voluntary sectors
• Attend POPS’ quarterly Trustee Meetings
• Work flexibly: travel, evening working and overnight stay away from home to attend meetings and events may be required
• Carry out additional relevant tasks as assigned by POPS Director