Fundraising Trustee Jobs in Westminster, Greater London

Duchenne UK is an ambitious, dynamic and impactful charity. Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012. 

DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this. 

Since 2012, we have raised more than £27 million to end the devastating impact of DMD.  We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of life but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.

Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.

New opportunity to join our team

We have a new opportunity to join our team and build on these achievements. We are recruiting for a Director of Income Generation, who will be a key part of our senior leadership team and play a vital role in helping us achieve our mission.

The Director of Income Generation will work collaboratively across the organisation to oversee and grow all of Duchenne UK’s income streams including fundraising, commercial engagement, and new business opportunities.

The Director of Income Generation will report to the CEO and sit on the Senior Leadership team, working closely alongside the Director of Research and Development and Director of Finance.  

Working for Duchenne UK

We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission.  Over recent years, our Co-Founders have added high end skills and expertise to the team which has elevated Duchenne UK to be a high profile charity, delivering impact across not only DMD but rare disease.

We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.

We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, staff benefit from ‘Summer Fridays’, allowing them half days on Fridays (pro rata’d for part time staff) to enjoy the long summer weekends.

About the role

At a strategic level this role is responsible for leading on all aspects of income, including fundraising, commercial engagement, and new business opportunities, leading the development and delivery of a bold and effective income strategy to support our organisational ambitions and future sustainability.

The Director of Income Generation will inspire and develop the charity’s income team, taking overall responsibility for setting and achieving income targets for the organisation. They will ensure a collaborative and integrated approach to income generation across the organisation.

The Director of Income Generation will report to the CEO and be part of the Senior Leadership team, working closely alongside the Managing Director, Finance Director and Director of Research and Development.  They will line manage a team to support the delivery of the income strategy.

Job Description

Income Generation

• Aligned to the organisational strategy, designing and delivering Duchenne UK’s income generation strategy, establishing a delivery plan to hit targets across a diverse range of income streams, including community fundraising, events, trusts and foundations, major donors, research and development grants and commercial income.
• Oversee the process and systems of managing funders and new business opportunities, including overseeing the charity’s CRM system (Salesforce) to support a high end and holistic approach to the account management of funders and stakeholders.
• Set, monitor and deliver annual income and expenditure targets.
• Attend meetings with funders and prospects, and networking events to uncover new opportunities, including management of Duchenne UK’s Development Board.
• Developing and growing the income pipeline, working closely with the Research and Development team to identify funding for existing and pipeline projects.
• Support the team to develop professional and engaging materials including fundraising proposition, applications, proposals, appeals, pitches and reports.
• Proactively seek-out and identify new trends and developments and make recommendations to Duchenne UK.
• Oversee reporting to ensure the preparation and timely submission of reports on progress on objectives, budgets and targets.

Strategy

• Provide strategic insight and vision both externally and internally as part of the Senior Leadership Team.
• Provide strategic insight and foresight to proactively identify and secure new opportunities.
• Work alongside Board members to maximise income generation opportunities, provide reports and updates where required and support the work of the Finance Committee.
• Develop and nurture an ongoing interest and deep understanding of Duchenne UK’s work so that they can confidently and passionately convey the value and impact externally.

Leadership

• Be an inspiring ambassador for the vision of Duchenne UK and ensure it is reflected in the strategies, outputs and behaviour of the income team.
• Create an income team which is ambitious and passionate about Duchenne UK, providing leadership, coaching and setting priorities and targets.
• Lead the team in their approach to sourcing new business/funding opportunities through bids and pitches.
• Build strong working relationships with our founders, members of the Board, strategic partners and colleagues at all levels, adopting and encouraging a collaborative working approach.
• Provide line management to direct reports, setting and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
• Ensure all staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.
• Keep up to date market information and competitive intelligence in target sectors/markets.
• Carrying out any other duties as required; which are consistent with the duties and responsibilities of the post.

Budgeting, reporting and compliance

• Manage the income budget, providing regular reports as required to the Senior Leadership Team, Finance Committee and the Board of Trustees.
• Set, deliver and monitor the income generation delivery plan, ensuring all objectives and KPIs are met and are managed as appropriate.
• Work proactively to identify and monitor risk, working alongside the Compliance and Risk Committee to mitigate risks as part of the wider risk management process.
• Ensure income generation complies with legal and regulatory standards.
• Keep up to date with Charity Commission regulations and guidelines.

Person Specification

Knowledge and experience, a proven track record of:

• Strong track record of meeting income targets in a leadership role.
• Developing and implementing a strategy to generate income.
• Leading, managing and inspiring high performing teams.
• Strategic planning, budgeting and monitoring.
• Fostering successful relationships and partnerships with key external stakeholders.

Skills and Competencies:

• Collaborative working style and excellent relationship building skills.
• Good organisational skills with the ability to prioritise work effectively to meet deadlines and to work autonomously.
•  Applying passion and creativity to develop successful funding activities.
• A strategic thinker with the ability to see the bigger picture and make decisions in line with the charity’s needs as part of a team.
• Team management – leading, line management, and developing the income team.
• Target focused and results driven with an ambition to drive activity forward.
• Excellent written and verbal communication skills, including the ability to speak engagingly to a wide range of audiences and to represent Duchenne UK.
• Ability to resolve complex situations and deal sensitively with difference of opinion.
• Enthusiastic, proactive, can-do attitude.
• Discrete, confident and diplomatic.
• An approach which is flexible, innovative and responsive.
• Discrete, confident and diplomatic.
• Ability to consistently demonstrate Duchenne UK’s values.

Desirable

• Charity experience.
• Knowledge of the research and healthcare sectors.

Sound like the job for you? We’d love to hear from you:

Benefits

• 25 days of annual leave + 8 days of public holidays (both pro rata)
• Summer Fridays – half days on Fridays in July and August (pro rata)
• Flexible working policy
• Hybrid working
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

Terms and conditions

The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.

Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the Foundation’s work and working with colleagues on new initiatives.

The organisation’s hybrid working policy is at the discretion of the line manager during the first three months of employment, to support the induction process.

Applying for this job

Please send us a copy of your CV. In addition, please answer the following questions, with a maximum of 300 words per question. You can send us a short film with your answers if you prefer or let us know if you would like to give us this information in a different way.

1. Please tell us why you would like to work for DUK.

2. In the job description, we have highlighted a range of experiences and skills we think we need. Please describe how you have demonstrated three of these. Please give us practical examples. It’s ok to use experiences from outside of paid work, including experiences you may have had in your personal life.

3. If you think you have other qualities, we have not mentioned but which you think suit this role, please let us know. We want to know some of the things you have done and the experiences you’ve had, and what you think they have taught you.

4. Tell us one thing that really excites you about this role.

£34,300 - £37,300 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for an ambitious fundraiser to join our Philanthropy team, capitalising on recent growth and with the chance to really make your mark. Your role is to engage influential and high-profile individuals and Trusts in the UK, connecting them to the difference they can make to thousands of men facing prostate cancer.

Providing the highest level of stewardship, you’ll ensure existing and new supporters feel valued, inspiring them to make five and six figure gifts, which will significantly improve the lives of men facing prostate cancer and their families. You’ll also harness the support of our enthusiastic and influential Trustees, Senior Volunteers and Leadership Team, involving them in ‘making the ask’, thanking, as well as attending events.

As a Philanthropy team, we work hard to support and motivate each other. We’re inclusive, enthusiastic, open, helpful and driven. We’re looking for someone who shares our passion to achieve success and work collaboratively.

What we want from you

You’ll have a strong team ethic, along with the enthusiasm and willingness to be flexible in achieving targets and outcomes. With experience of Major Donor and/or Trust fundraising and a proven track record of achieving five and six figure gifts, you’ll have outstanding persuasion, negotiation and communication skills, along with the ability to develop strong relationships with high-net-worth individuals, Trusts, Trustees and Directors.

You’ll be highly organised and adept at juggling multiple tasks and have the ability to balance management of existing donors while cultivating potential new supporters. You’ll be able to dive into the detail of individual engagement plans whilst keeping an eye on the big picture of the overall programme and how to achieve it so we can save more men’s lives. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 29th September 2024.  Applications must be submitted by 23:45 UK time. 

Interviews: By arrangement. Currently scheduled for Friday 4th October 2024.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The Talent Set are excited to be partnering with a well established medical charity who are looking for an experienced Philanthropy Manager. This role focuses on building relationships with charitable Trusts and Foundations to secure five and six-figure donations that will drive life-changing projects.

As part of the Philanthropy Team, you will manage a diverse portfolio of warm and cold prospects, cultivating new opportunities and playing a critical role in the overall fundraising strategy. You will work alongside senior stakeholders, academics, and clinicians to develop compelling cases for support, ensuring the charity meet ambitious income targets.

Key Responsibilities:

• Write persuasive, high-quality fundraising proposals for Trusts and Foundations.
• Build and maintain strong relationships with trustees, influencers, and grant-making bodies.
• Lead complex fundraising projects and collaborate with internal teams to deliver impactful campaigns.
• Identify new opportunities and manage a dynamic portfolio, ensuring donor engagement and successful stewardship.
• Contribute to long-term planning and decision-making, aligning activities with strategic goals.

About You:

• Proven experience in fundraising or a similar income-generating role, with expertise in proposal writing.
• Strong organisational and project management skills, with the ability to juggle multiple priorities.
• Excellent communication skills, both written and verbal, with the confidence to present and negotiate at all levels.
• Creative and proactive, with a drive to implement new initiatives and deliver successful outcomes.
• Familiarity with fundraising databases, such as Raiser’s Edge, would be an advantage.

If you're passionate about making a difference and have the experience to lead high-value fundraising efforts, we'd love to hear from you. This is a fantastic opportunity to play a key role in supporting vital healthcare services and working within a collaborative, supportive team.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Director of Programmes & Funding

Job Title: Director of Programmes & Funding

Salary: Circa £75,000 per annum (depending on experience)

Hours: Full-time with hybrid working arrangement; flexible working options available (minimum 4 days per week with at least 40% spent in the office).

Location: Hybrid working blending home working with our locations in Chelsea or Harefield Hospital, with a minimum of 40% time spent in the office.

Are you a strategic leader passionate about healthcare innovation and programme funding? Do you thrive on creating impactful funding programmes that drive change for patients with heart and lung diseases? If so, you could be the perfect fit for our Director of Programmes & Funding role.

This pivotal role within our charity ensures the effective management of our grant programmes, designs new programmes and initiatives, and determines funding needs to maximise our impact. Reporting directly to our CEO, the Director of Programmes & Funding works closely with internal and external stakeholders, including trustees, hospital partners, and other health funders. You will play a crucial role in developing and aligning our funding strategies with our mission to advance care for those affected by heart and lung diseases.

Key Responsibilities:

• Strategic Funding & Programme development: Lead the design and development of funding programmes, working with hospital partners and external funders to identify and create new funding opportunities that align with our strategic goals and meet the needs of heart and lung patients.

• Senior Leadership Contribution: Provide leadership across the charity, contributing to organisational development, decision-making, and supporting the CEO in leading the charity’s strategic direction.

• Team Management: Lead the Grants team, overseeing the planning and management of workloads, and ensuring high standards of support and development within the team.

• Stakeholder Engagement: Work closely with trustees and hospital leadership, representing the charity in external meetings, and supporting the CEO in organisational leadership.

• Programme Oversight: Manage the charity’s grant processes, including strategic planning, budgeting, monitoring, and evaluation, to ensure impactful and efficient funding.

• Governance & Compliance: Oversee risk management in relation to funding, and ensure our grant schemes are compliant with charity law, governance standards, public sector financial guidance, and our aim to achieve membership of the Association of Medical Research Charities

Summary of What We’re Looking For:

• Substantial experience in leading programmes and funding functions, within a relevant not-for-profit setting (eg hospital or healthcare charity).

• Proven ability in managing and reporting the impact of charitable programmes to senior stakeholders and boards / committees.

• Deep understanding of the healthcare context, including political context, research and innovation environments, partnered with an understanding of the charity landscape.

• Strong strategic thinking with excellent leadership skills and experience in managing and developing others.

• Educated to at least degree level in a relevant field (such as biomedical science) or equivalent relevant work experience.

• Excellent communication skills with the ability to build relationships with a wide range of stakeholders and synthesise technical medical information to specialists and non-specialists.

The ideal candidate will hold an advanced degree (Masters or PhD) in biomedical sciences or a related field, complemented by proven experience in enhancing Programme and Funding operations within a relevant organisation. They would also demonstrate a track record of contributing to organisational strategy.

About the Organisation:

Royal Brompton & Harefield Hospitals Charity is dedicated to improving the lives of people with serious heart and lung disease. We fund innovative research, upgrade equipment, and enhance the hospital environment to improve patient care. Our committed team is passionate about driving change and making a real difference.

Application Process:

Interested candidates should click through to the application page to download the full job description and person specification. We are committed to inclusive recruitment and will be using anonymised CV’ technology to support this process. Full details are provided on the job description.

Closing Date: 9am Monday, 14th October 2024.

Interview Dates: First round interviews are scheduled for the week commencing 28th October, with final interviews taking place during the week commencing 11th November. 

We are committed to building a diverse and inclusive team. We believe that a wide range of experiences, perspectives, and backgrounds strengthens our work and helps us better serve our patients, families, and communities. We actively welcome applications from individuals of all backgrounds, including those who bring unique insights through lived experiences of disability, neurodiversity, diverse cultural or socio-economic backgrounds, or a deep understanding of the communities we serve. We strive to create a supportive and accessible environment where all staff can thrive and make a meaningful impact. You can read more about our approach to inclusive recruitment in the full job description.

If you are ready to take on this exciting challenge, we would love to hear from you!

(Click the document in the box on the right-hand side of the screen for the full details of the role and application process.)

REF-216 997

Back Up inspire people affected with spinal cord injury to get the most out of life. For over 30 years they have helped people and their families to rebuild their independence after a devastating spinal cord injury. Their award-winning practical services and the support provided by people who have been there, help to challenge perceptions of what’s possible. Prospectus is excited to be supporting with their search for a Corporate Partnerships Manager.

The Corporate Partnerships Manager will be responsible, for driving and developing the Corporate Fundraising Strategy. With support from trustees, the fundraising board and committees, the focus will be on identifying and securing long-term, strategic partnerships with a variety of organisations as well as building on and maintaining those already in place. 

The successful candidate will have a demonstrable track record of securing funding from corporate supporters and a flair for producing and presenting competitive pitches. Dynamic and results-focussed you will enjoy proactively spotting opportunities and converting them into something concrete via new business and excellent account management.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
     
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Charity People are honoured to be working in partnership with the wonderful National Literacy Trust who are searching for an inspirational and passionate fundraising leader to join as their new Director of Development.

"National Literacy Trust are on a mission to give children and young people from disadvantaged communities the literacy skills to succeed in life. This is a fantastic opportunity to join their senior management team and lead the fundraising and development strategy into an exciting new phase."

• Director of Development
• £85,000 - £90,000 Per Annum
• Permanent, 35 hours per week
• Reports to CEO
• 6 Direct Reports, leading a full department of 20
• As part of our flexible working policy, you will be free to work remotely for the majority of your time if you prefer. However, you will need to be able to be in London when required for events and in person meetings with partners and trustees, team planning days and other duties as part of our senior management team. This will be approximately two or three days per month on average and you will need to cover the cost of your travel.
• Excellent benefits including 28 days annual leave, plus bank holidays and Christmas closure, and generous pension contribution of up to 8%

The role

This key leadership role is at the core of a very successful and ambitious directorate, one that has seen some wonderful achievements across all income streams. This includes award-winning partnerships from the corporate sector, with partners including McDonalds, KPMG and The Premier League, in addition to a fantastic array of trusts and foundations, and strategic relationships with national bodies such as Arts Council of England and the Department of Education.

The Director of Development will continue our impressive growth trajectory and inspire a team of talented and ambitious fundraisers to success. You will work closely with the CEO and fellow members of the Senior Leadership Team, as well as being a key contact for delivery colleagues and programme leads.

About you

You will be an experienced and compelling leader, someone who can demonstrate a successful track record building and delivering fundraising strategies. You will need to show success in achieving income growth, and be experienced across several income streams, including managing strategic partnerships from the corporate world, working strategically with national bodies (e.g. Arts Council) and a deep understanding of fundraising campaigns. You will have exceptional communication skills across all audiences, including working at board level, and have an excellent understanding of financial planning and reporting. You will be a natural leader, who can engage, motivate and inspire the development department, and play a key part in building a strong and inclusive organisational culture, as part of our ED&I commitments.

"The National Literacy Trust empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. We work directly with young people and their families, with the 5,000 schools in these communities, with nurseries, prisons, YOIs and through our teams leading community literacy programmes in 17 places in the UK facing the biggest literacy and poverty challenges. Our research makes us the leading authority on literacy and drives all our work. We are committed to becoming a more diverse and inclusive charity, better at listening to and working in partnership with the communities we exist to serve. Literacy is a vital element of action against poverty and our work changes people's life stories."

To apply

To find out more information and to register your interest, please send your updated CV to Kevin Croasdale () from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up meeting.

Key Dates

Closing date: 12pm Monday 30th September
First round interviews online: Thursday 10th October
Second round in-person interviews: Afternoon of Wednesday 23rd October, in-person

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustment so that we can help ensure the application process works for you.

For over thirty years, we've recruited extraordinarily talented people into rewarding and vital positions on behalf of some of the biggest and smallest non-profit organisations in the UK and internationally. We also work in partnership with organisations that support diversity in the workplace, recognising the need for continual diverse partnerships in our work. We're proud to be the chosen recruitment partner for many Charities, Universities, Membership bodies and Institutes

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.

More about Battersea:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments. 

Closing date: 30th September 2024
Interview date(s): w/c 7th October 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have three clinics, King’s Cross, Brockley and High Wycombe. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023. 

Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:

• Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
• Community - We are accepting of all and want everyone to know they are seen, heard and belong.
• Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
• Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
• Generosity - We look out for others and share our time, encouragement, finances and skills.

Job Purpose 
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include: 

IT administration

• Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
• Ordering and setting up IT hardware and software for individuals joining the team.
• Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise. 
• Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.

HR administration

• Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
• Management of the ‘internal news’ list in order to track individuals working closely with the charity. 
• Writing, drafting and sending out HR letters, contracts and contract variations. 
• Organising internal events on behalf of the team including away days, training days and ad hoc events. 
• Organising online training as required for members of the Growing Hope team.

Office Support

• Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
• Liaising with the Director of Operations around the use of the office.
• Ordering office supplies as required, ensuring office space and storage is kept organised. 
• Supporting with external events planning including finding venues, sponsorship and items needed.
• Ordering equipment as required across the team.
• Ad hoc tasks as required across the team. 

Volunteer admin support

• Processing volunteer applications and induction as required. 
• Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required. 
• Managing volunteer IT access. 

General 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies.
• Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.

ESSENTIAL

• This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.  Excellent copywriting and proof-reading skills and attention to detail.
• Excellent organisation and time management skills.
• Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
• Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
• Ability to take initiative and have a flexible approach to tasks. 
• Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills. 
• Ability to work both independently and as part of a team, as the task requires

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience of working in the charity/NGO sector. 
• Experience of other IT systems such as quickbooks, mailchimp and ticket tailor. 

Job title: Head of Corporate Partnerships

Manager: Director of Income & Engagement

Direct reports: 4

Location: Hybrid work with 40% from Breaking Barriers’ office in London (71-91 Aldwych, WC2B 4HN)

Salary: £50,000 - £54,000

Hours: 5 days per week (37.5 hours) but open to part-time (26 hours minimum), and flexible working arrangements.

Contract: FTC for 1 year (maternity cover)

Overall purpose

The Head of Corporate Partnerships is a key leadership role within the Income and Engagement Directorate. Breaking Barriers’ relationship with corporate partners is the USP upon which our growth and success as an organisation has been built. The Head of Corporate Partnerships has accountability for generating income, impact and influence from the private sector, and for leading a high-performing team to achieve ambitious growth and scale for refugees around the UK.

As Breaking Barriers has grown from a start-up organisation to a now 60-strong team raising c. £4m and supporting more than 1,200 refugees annually, our corporate partnerships have expanded beyond our original London base to be nationwide partnerships with a wide range of businesses and employers. Our corporate partners have been crucial in enabling our growth and will be crucial to delivering upon the ambition of our 2030 goals. The Head of Corporate Partnerships is an essential role that will make this ambition a reality.

You will lead a team to deliver outstanding partnerships management of a range of strategic and multi-faceted relationships with a portfolio of c.50 businesses alongside leading strategy for business development. Leading by example you will own a number of our key relationships to drive growth, whilst bringing your experience to bear to coach your team and ensure structures and processes are in place to enable high performance.

You will be:

• a creative and strategic thinker who doesn’t feel bound by traditional approaches to charity / corporate relationships,
• a keen collaborator, working closely with colleagues in our Services directorate to deliver high impact employability programmes for our refugee clients, and with the Head of Philanthropy and Head of Public Engagement to identify and drive cross-fundraising opportunities,
• an outstanding communicator, comfortable and confident in your ability to engage a wide range of stakeholders across the worlds of CSR, DEI and employability, and across the private, public, and third sectors representing Breaking Barriers at a senior level.

The Head of Corporate Partnerships will be part of Breaking Barriers’ Joint Leadership Team and will have overall strategic and budget responsibility for Corporate Partnerships. They will be a visible leader within the Income and Engagement Directorate and across the organisation, and will contribute to a culture of creativity, growth, innovation and entrepreneurialism that will drive us to achieve our 2030 goals.

This is a hugely exciting opportunity to join an entrepreneurial organisation with an enviable track record of growth, and a leadership team and Board prepared to back investment in fundraising. The Head of Corporate Partnerships will be someone driven and excited by the opportunity to develop further a function operating to the highest standards and generating impactful and innovative partnerships with a diverse group of businesses. They will be motivated to ensure that all people of refugee background in the UK have a fair chance to gain meaningful employment and will be ambitious to play a central role in helping Breaking Barriers to achieve it's 2030 goals.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 29th September. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Refugee Council – Stewardship and Events Manager
Location: Stratford, London (hybrid of home working and 1-2 days per week in Stratford Office)
Salary: £43,824-£48,063 (depending on experience)
Contract: Permanent, full-time hours

Refugee Council is seeking a Stewardship and Event Manager to lead on excellent stewardship and events at the charity.

Refugee Council is a leading charity supporting refugees and people seeking asylum to rebuild their lives in safety here in the UK.  Providing practical, hands on support, their award winning services include welcoming refugees into local communities across the country, providing specialist children’s services – with a particular focus on refugee children who arrive here alone, helping people to navigate the asylum system, and supporting people to access housing and employment.  Evidence from services is then used to also inform the charity’s leading policy and influencing work, including campaigning for a fairer and kinder refugee protection system.  The charity works with more than 14,000 men, women and children every year.

As a result of growing need and increasing interest in Refugee Council’s work, the charity has ambitious plans to make a leap in impact, with investment in their Philanthropy Team to raise increased funds from key high value audiences.

This role will be a critical part of the Philanthropy & Partnerships management team and represents a brilliant opportunity to support the growth and development of our major donor, trust and statutory and corporate partnerships portfolios.

Working with key stakeholders from across the organisation, the postholder will play a lead role in the development and delivery of an ambitious stewardship and events programme, offering a range of activities to engage and inspire supporters, and ensure that they are connected to, and inspired by, the work of Refugee Council.

The successful candidate will have experience in developing a special events programme to support cultivation and income generation, as well as of developing engaging and relevant donor and prospect communications. They will also have experience of leading on the conceptualisation, planning and delivery of a range of event types, from small, intimate dinners to large receptions and be adept at creating and managing a monitoring and evaluation framework to track activity and apply lessons learned to future activities.  They will also be comfortable working with senior leaders within Refugee Council, as well as corporate leaders, parliamentarians and other influential people, alongside having a sound understanding of the principles and impact of exemplary stewardship and cultivation of supporters and prospects.

Refugee Council will provide the most moving and diverse case for support. Cases that encompass innovative external affairs campaigns aimed at engaging policy makers and the public.

Refugee Council knows that step change takes time and planning, and they have put together a plan for growth that is ambitious but is also realistic and allows time for development and engagement. This plan also includes recruiting prospecting, stewardship, and communications expertise, so that growth is supported, planned and achievable.

This is an exciting opportunity to join a dynamic and ambitious team recently shortlisted for Fundraising Team of the Year at the 2023 Third Sector Awards, and working with the Third Sector 2023’s Frontline Service Team of the Year, as well as contributing to the transformation of the experiences of refugees seeking protection in the UK.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

CLOSING DATE: Monday 14th October, 9am BST.

There has never been a greater need for Independent Age’s work.  More than two million older people are in poverty, with millions more living with precarious finances. At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people.  Our information and advice, grant-making, partnership activity, policy work, and campaigning increases the financial well-being of older people, enabling them to have greater choice and independence in wider areas of life. 

As Director of Services and Grants, you will be responsible for ensuring that our multi-channel services and grants programme serve and improve the lives of older people, reach those who are most likely to be in poverty, and have the maximum impact.  You will help us grow our capacity, build our network of charity and commercial partnerships, develop our external training offer, and reach more people including those groups most likely to experience financial hardship. 

Having operated at a senior level, ideally as part of a Senior Leadership Team, you will be an inspiring leader with a demonstrable passion for our cause.  Experienced in successfully managing service transformation and development, including in a contact centre environment, you will also have an understanding of grants programmes, and of building strategic partnerships and national networks.  With an understanding of demonstrating and reporting on impact, experience of supporting fundraising for services and bidding for contracts, you will ideally also have knowledge of developing an external training offer.

Please review our candidate pack, linked below, for further information.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days a week or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard. But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age by visiting the careers page on our website. 

Application Process:

To apply, please visit our website to submit a curriculum vitae and a supporting statement, detailing how your skills and experience meet the criteria within the job description and person specification.  Please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format.

To support our commitment to equity, diversity, and inclusion we use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement, and please ensure the title of any uploads does not contain your name.  Please do not omit dates of employment. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.

Closing date for applications: Monday 7 October 2024 at 23:59pm

First interviews: to be held virtually week commencing 21 October 2024.

Final interviews: to be held in person on Wednesday 6 November 2024.

We are seeking a senior leader with experience with 5-6 figure fundraising but that can be within any of trusts & foundations, corporate and/or major donors.

Head of Development
Salary £55,000 - £60,000 + Benefits
Hybrid - London/Home

This role comes at an exciting time with the opportunity to lead the growth of MQ’s Development Team as we expand our capacity across all these areas of income generation. MQ currently has at least one role under each area and there is desire, supported by the board of trustees, for further recruitment to strengthen each as needed.

We are happy to consider people who want to work full-time (35 hours), or four days per week (28 hours).

Here's a summary of your key responsibilities:

• Provide inspirational leadership to the MQ Development Team, managing the current team of five to deliver our £3m 2025 budget
• Develop, oversee and actively lead the implementation of a fundraising strategy which exploits a wide range of fundraising opportunities, maintains diverse and sustainable income streams, and builds the organisation’s unrestricted income capacity to meet its aims and objectives.
• Lead by example, personally building and managing a pool of 6 figure prospects to deliver against targets within your area of speciality (major donor, trusts and/or corporates), with a focus on new business across the team
• Potential to help MQ expand its high value fundraising on an international scale
• Collaborate across MQ’s teams, including Research, Marketing and Finance, to develop MQ’s list of fundraising products and proposals
• Refine and deliver MQ’s high value tracking and reporting on financial and activity KPIs, working closely with the Senior Data and Compliance Manager and using our CRM, Raiser’s Edge NXT
• Build and monitor annual Development Team income and expenditure budgets and work with MQ’s Executive to provide regular updates against progress and reforecasting as needed
• Drive innovation in fundraising activity in order that MQ can stand out – improving current approaches but also developing new behaviours, projects and activities to win new funding through excellent stewardship and cultivation
• Capitalise on the expertise and networks of MQ’s senior volunteers, including working closely with MQ trustees and other Development Team colleagues to maximise existing opportunities for introductions, including the Lord Mayor’s Appeal
• Develop MQ’s ability to carry out targeted and systematic research to establish new high value prospects utilising existing networks, the MQ database, search engines and referrals

About you:

This role is for you, if you have fundraising experience with grants and foundations as well as corporate fundraising and/or new business acquisition experience. This means you will have experience in stewarding and securing new gifts from foundations as well as researching new opportunities to apply for funds.

You will also be skilled in understanding and translating complex information and turning it in to compelling written proposals, for grants, corporate partnerships and major donors.

You will be driven to ensure that projects are delivered to the highest possible standards and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

We do require someone who is proactive, hardworking and results-focused.

Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.

Essential Skills & Experience

Proven Leadership Experience

• Strong track record of leading and managing teams effectively.
• Ability to inspire and motivate team members to achieve targets.
• Experience in building and growing teams.

High-Value Fundraising Expertise

• Demonstrated success in securing 5-6 figure donations from trusts, foundations, corporates, and/or major donors.
• Ability to build and manage a pipeline of high-value prospects.

Desirable Skills & Experience

Experience in the Mental Health Sector

• Understanding of mental health research and its importance.
• Existing contacts within the mental health or healthcare sector.

International Fundraising Expertise

• Experience in organising and executing high-value stewardship events.
• Ability to leverage events for donor engagement and fundraising.

What we’re offering you:

In return, we offer a great working experience within a friendly team. We operate a hybrid working scheme (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Closing date: 29/09/2024

Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our careers portal where you can complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

We look forward to hearing from you.

Benefits

Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.

Holidays: Annual holiday entitlement of 28 days plus bank holidays.

Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.

Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.

Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.

Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.

Pension: MQ makes contributions of 5% and employees make contributions of 3%.

Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.

Personal Development: We value employee development and review individual training needs through our performance management system. The Head of HR also runs internal development sessions for all staff through our training programme, MQ Academy.

No agencies please.

Summary

The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.

In more detail

About Us

The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.

The role

Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.

About You

You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.

Summary of Role and Person:

The Volunteer Coordinator supports the development and management of volunteer roles at The Jumbulance Trust. This includes recruiting, training, and retaining volunteers, particularly those in carer and fundraising roles. All administrative duties involved in creating records and storing personal data of volunteers.

This role is suited to a person with integrity and core values which reflect the ambitions of the Jumbulance Trust. We are committed to equality and diversity in our organisation as a leading provider of accessible services.

Driver with own vehicle preferred, adhoc travel will be required in this role. 

Objectives:

- Increase volunteer numbers and placement opportunities.

- Ensure all volunteer activities comply with health, safety, and legal standards.

- Develop new roles to support fundraising and service expansion.

- Enhance the Trust's reputation as a provider of quality respite holidays and DoE Gold residential activities.

Key Responsibilities:

Volunteer management

  - Recruit, onboard, and train volunteers in collaboration with the Senior Administrator and Trustees.

  - Match volunteers' skills with the needs of Assisted Travellers, including home visits for assessments.

  - Maintain volunteer records and ensure compliance with Data Protection regulations.

Training and Support

  - Develop and deliver volunteer training, both face-to-face and online.

  - Arrange regular online meetings to provide feedback and support to volunteers.

  - Ensure high-quality volunteer experiences and address any complaints or concerns.

Development and Recognition

  - Promote Jumbulance Trust as a top choice for volunteers by attending events and building community relationships.

  - Recognise and celebrate volunteer contributions through awards and other acknowledgments.

Strategic Initiatives:

  - Develop new volunteering opportunities and support Corporate Social Responsibility initiatives.

  - Establish training placements with nursing and health professions students.

  - Produce quarterly and annual reports on volunteer activities and outcomes.