Fundraising Relationship Officer Jobs
Having launched our new organisation-wide CRM, Salesforce, we now enter a phase of embedding and optimisation. This is a hugely significant and transformative time that provides the opportunity to grow the way we engage with our supporters.
As Database Assistant you will play a crucial role in helping us reach our fundraising targets and delivered excellent supporter experience through your support of the charity’s CRM system, Salesforce. You will have experience or a theoretical understanding of working with data and a CRM system. We are looking for someone who is keen to learn, has an excellent eye for detail, enjoys balancing multiple priorities, and most importantly, loves working with colleagues to deliver exceptional supporter experience and continuous improvements. You will have the ability to shape vital processes within a rapidly growing organisation that is putting data at the centre of its operations.
This role will be known internally as *Database Executive.
Main duties and responsibilities of the role:
· Provide 1st Line support for requests received into the team’s ticketing system, triaging all incoming tickets and either resolving, providing self-help guides, or escalating as appropriate.
· Analyse support tickets to identify recurring themes which may suggest changes to Salesforce are required, additional training is necessary, or changes to processes are required.
· Act as our document custodian, ensuring our documentation is always up-to-date and relevant for its purpose and checking in with document owners when a review is needed.
· Create new documents such as ‘How To’ guides to a high standard which are straightforward using non-technical language.
· Establish relationships with stakeholders across the organisation and help them resolve data issues and requests.
· Assist the Database Manager, and Database Officers in improving business processes for the successful and efficient management of supporter data.
· Work with the Database Officers to perform simple ad-hoc imports of data into Salesforce that cannot be processed by automated means.
· Import data using our tool Clarity Data Transform (CDT) and to see errors through to completion by either resolving the problem or escalating where appropriate.
· Support the Database Officers in delivering an ongoing training programme to all employees.
· Other data management tasks from time to time as identified by the Database Manager
What we are looking for:
· Experience of working with data sets, either in a CRM system or Excel-based system.
· Proven ability to work to a high standard and with an excellent eye for detail.
· Experience of providing customer service to customers or users of a system
· Excellent verbal and written communication skills.
· The ability to communicate technical information to non-technical people in a supportive and easy to understand way.
· Intermediate Excel skills (VLOOKUP’s).
· A creative, positive, and proactive approach to problem-solving
· Good self-awareness with a willingness to learn new skills.
· Ability to manage multiple tasks simultaneously.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £24,500 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 10th November 2024, with interviews likely to be held week commencing the 18th November 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Head of Brain Injury Service
Lead a passionate team dedicated to transforming the lives of children and families affected by acquired brain injury. Join us as our Head of Brain Injury Service and make a lasting impact through our inclusive, compassionate and innovative support programme.
The Child Brain Injury Trust was originally set up by a group of medical professionals. The organisation has evolved over the years and is now the leading UK organisation supporting families and professionals affected by childhood acquired brain injury. Working in consultation and collaboration with families and professionals, the charity aims to ensure families can access the support they need, when they need it and to ensure they have the best possible chance of reaching their potential.
As Head of our Brain Injury Service, you will be joining the charity at an exciting time, as we have just launched our new five-year strategy – Elevating families, enriching futures. The strategy is our most exciting yet as we look to increase our reach and embed 4 key areas of support: early intervention (currently we work in major trauma centres and specialist hospitals across the UK), community inclusion, educational services and virtual support. Although our programme delivery model is not completely defined and embedded, we have a strong framework and a dedicated team who are eager and committed to our strategic goals. We are developing our service in line with the future needs of families and as such we are looking to appoint an individual who is passionate about childhood acquired brain injury, team development and leadership. By joining an inclusive, compassionate and forward-thinking team, you will be part of developing and growing our highly regarded charity.
The purpose of this role is to provide overall strategic input, direction, development and operational management for the national brain Injury support service. To lead our whole brain injury service team to achieve the five-year strategy.
As well as exceptional leadership and management skills, you will need to enjoy developing and maintaining relationships with a large range of key stakeholders from the clinical, legal and corporate sectors.
We are looking for a confident and experienced individual who has evidenced previous compassionate leadership experience which will be essential and your values will lead your success.
This is a varied and exciting leadership role for the right individual, where no two days are the same. If you are adaptable, solution focused and have excellent management and leadership skills then we are keen to hear from you. Thank you for your interest in this position.
We have a rare opportunity for a Social Media and Content Manager to join The Royal Marsden Cancer Charity in a full-time permanent role.
The Royal Marsden is a world-leading cancer centre which pioneers ground-breaking research and life-saving treatments. The Royal Marsden Cancer Charity is dedicated to raising money for The Royal Marsden and funds nurses, doctors, research teams and state-of-the-art equipment. They are a very prestigious and successful charity and have recently launched their most ambitious fundraising strategy to date, with the aim of raising at least £215 million over a 5-year period.
The Social Media and Content Manager reports into the Senior Digital Manager and is part of the Public Fundraising and Engagement team. You will be responsible for planning and delivering the charity’s social media strategy as well as a busy content calendar, with the purpose of raising awareness, increasing engagement and driving income generation. You will line manage two Social Officers and will collaborate with a range of internal and external stakeholders, including marketing, digital, PR and clinical teams at The Royal Marsden as well as corporate partners.
This is a busy, challenging and highly rewarding role, which would suit an experienced Social Media marketer who wants to make their mark. We are looking for someone who combines technical knowledge of social media with creativity and knowledge of best practice and upcoming trends. You need to be confident collaborating with senior stakeholders, reporting on results, working on different projects and having the freedom to trial and test new ideas.
To succeed in the Social Media and Content Manager role you will need:
- Experience planning and delivering successful organic social media strategies
- Experience producing and managing compelling and engaging content across multiple channels
- Some line management experience would be useful, but is not essential
- Experience in the charity or healthcare sector would be a bonus
Salary: £39,500 - £42,600
Contract: Full-time, permanent
Location: London (Chelsea), 2 days per week in the office (plus 1 day per month at the Sutton hospital)
Deadline for applications: Thursday 10th October
If you would like to have an informal discussion, please email your CV to Olivia at [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Strategic Reputation Manager
Full Time/Fixed term contract for up to 6 months
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,500 employees and over 33,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
St John Ambulance is recruiting an experienced communications professional who has a specialism in reputation management, for a six-month, full-time contract.
As Senior Reputation Manager you will play a key role in protecting and enhancing St John’s reputation, proactively identifying, managing and mitigating organisational reputational risk. Being a top-class stakeholder manager and a highly effective influencer, you'll be able to quickly build relationships across a large, complex organisation. You will manage and participate in on-call communications rota, write reactive statements and brief senior leaders on an appropriate course of action.
About You
You will be a senior PR specialist, with demonstrable experience of reputation management in a complex organisation or business. You’ll be happy to hit the ground running and confident working closely with senior internal stakeholders including the CEO.
About the Role
- Responsible for enhancing and protecting the charity’s reputation, advising on the best course of action, assessing risks and briefing senior leaders as appropriate.
- Manage and be part of the out of ours on-call rota, which manages any potential negative media coverage
- Creating proactive statements for any incidents that are arising.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with amazing partners, including M&G plc, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we support 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
Our values
Everyone on our team is:
- Passionate about the charity's vision to improve social mobility
- Motivated by team success
- Proactive in getting things done
The values of ambition, inquisitiveness, and inclusivity and equity guide us in everything we do.
The Programme Manager role
You will account manage skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.
What you will be doing
- Management of multiple projects and events
- Team management (experience of line managing direct reports)
- Building exceptional relationships with our corporate partners, teachers and volunteers
- Use systems and administrative processes
- Evaluation and reporting
To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised and not be fazed when your plans need to change to meet schools’ needs (you will always have a Plan B).
Job details
- £35,000 salary
- Full time (37.5 hrs per week)
- Hybrid working*
- 28 days holiday + bank holidays (inclusive of Christmas closure)
- Training budget
If you join our team, you can expect to receive feedback like this from our students:
"I see the world of work from a much more different angle now. I was confused before the programme, and I now feel more confident to approach professional people and to engage in conversation with them."
[Student, M&G plc programmes]
*Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you should consider what you feel is a reasonable commuting distance for the team days in London and visiting partner offices (of which the majority are in London).
To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for including:
- Account management - working with corporate funders and balancing priorities, objectives and deadlines
- Project delivery - operational, event and logistics management
- Staff management
For your CV: please include a note if you have any employment gaps and include the month + year on previous work experience.
We know applicants will not have 100% of the skills and experiences outlined in the person specification, but there are some key experiences we are looking for including:
- Account management - working with funders balancing priorities, objectives and deadlines
- Project delivery - operational, event and logistics management
- Staff management
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A great opportunity to join a sight loss charity, as their new part-time Communications Assistant, supporting the Head of Communications, Marketing and Income on a range of tasks. If you are pro-active, confident building relationships, speaking on the phone, and writing for different digital channels, I would love to hear from you. The role is mostly remote, with 1 day a week in the office in Maidstone, Kent, with flexible working styles available.
Joining at an exciting time, with a new CEO, the charity is embarking on a new transformation strategy, including a charity re-brand and new website. This could be a great place to develop, and gain skills in the accessibility sector.
Communications Assistant key responsibilities:
- Managing and scheduling content for the charity’s social media channels
- Case studies- talk to and capture stories from beneficiaries
- Input, update and maintain accurate data records
- Assist with writing and distribution of fundraising communications
- Provide an excellent service to their donors and supports, through phone calls, emails and by post.
- Produce reports and manage campaign data
Joining a small charity, the team are supportive, passionate, engaging and excited to grow their team.
- Part-time, 21 hours, ideally over 3 days (with flexible working styles)
- Permanent
- Remote, with 1 day a week in Maidstone, Kent, sometimes London if easier for you.
- Salary £25,000 pro-rata’d. Actual salary £14,583 for 21 hours per week.
To find out more, or ask any questions, please apply now. Applications will be reviewed on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within.
To find out more about what we do, our values and our generous benefits please visit our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About the Role
Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors.
We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation.
Key responsibilities
1. To work closely with the Grants, Investments, and Development, Insight and Advocacy teams to ensure that SIB is well-placed to respond proactively and also reactively to business development opportunities.
2. To support the coordination and project management of existing business development projects in community energy, heating and cooling, social investment fundraising and capacity building.
3. To ensure that information is managed effectively, calls logged and tasks delegated, progressed and completed, feedback collected and meetings scheduled and facilitated across the wider business development team, particularly in relation to the CEO, Deputy CEO and Director of Investments, ensuring their input is sought in a timely way to progress key decisions.
4. To manage a calendar of events, calls and contacts across key areas of business development.
5. To take a lead (where appropriate) and/or work alongside others to create and/or deliver presentations in new and existing business development.
6. To manage (where appropriate) and/or work alongside others maintain long-term relationships with both current and new clients and partners.
7. To monitor tendering opportunities and manage and update the new business development pipeline.
8. To implement new systems to improve the efficiency of the business development processes, alongside business systems.
9. To work with the financial team to build costing models for new proposals and programmes.
10. To coordinate high quality bid responses for invitations to tender from funders, investors and other key client groups, to ensure that these are well-written and professionally presented.
11. To coordinate and contribute to a clear strategy and objectives for the business development function at SIB.
12. To attend relevant events or conferences and to keep up to date with the sector.
13. To adopt our continuous improvement and learning ethos.
14. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.
15. To support and contribute to the implementation and delivery of SIB’s strategy.
16. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.
17. To work within the organisation's values, principles, and processes to achieve operational excellence.
Core competencies
- Excellent relationship management skills both with internal and external stakeholders.
- Effective time management.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- Exellent customer service skills.
- Strong negotiation and influencing skills.
- Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
- Flexible and adaptable as a team player.
- Excellent attention to detail.
- Excellent written and verbal communication skills
- Commitment to equality, diversity & inclusion
Desirable competencies
- Understanding of the social investment or grant-making market in the UK
- Understanding of community energy schemes
We believe in the power of the social economy to build a more equal society.
The principal objective of Brandon Centre is to provide a professional, accessible, and flexible service which responds to the psychological, medical, sexual and social needs of young people under 25 years and their families. The services we provide are:
- Mental Health Services including individual Counselling & Psychotherapy for young people, Systemic Integrative Treatment for families using a range of evidence-based therapies and therapeutic work and a variety of innovative outreach projects in community settings
- Clinical Training and Consultancy including healthy living, parent programmes and other group work
The Head of Finance will work with the CEO and Treasurer to take responsibility for the overall financial sustainability of the organisation. They will ensure accurate and timely accounting of the Brandon Centre finances, delivery of actual results in line with budget, timely identification of financial risks and proper financial procedures. Moreover, they will work with the CEO and Senior Leadership Team to develop an overall strategy for the organisation with a corresponding financial plan.
Battersea's Global Programmes advances Battersea’s ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. Our department supports the professional development of employees and volunteers in rescues and rehoming organisations, as well as provides strategic funding and support to organisations and researchers within the animal welfare sector.
The Lead of Grants and Programmes plays an integral role within the team to deliver impact to tens of thousands of dogs and cats around the world. The Lead will manage the team of expert grant managers, guiding and empowering them to achieve impact.
The Lead will oversee several portfolios of work within the grants and programmes function at Battersea, as we expand our work to impact more dogs and cats. Over the coming five years, it is planned that the size and complexity of grant making, and other forms of programming will grow, including the establishment of several multi-year programmes in the UK and abroad.
This is a senior role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of people management, impact measurement, good grant making practice and implementing strategic programmes.
The successful postholder should be comfortable empowering others, taking a coaching approach to team management and in supporting the team to shape proposals and portfolios of work to advance the collective interests of a team. They should also be comfortable working with considerable scope, and complexity and nurturing relationships with colleagues as an integral element of the role.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 10th November 2024
Interview date(s): 14th-15th November 2024 (1st round); 20th-21st November 2024 (2nd round)
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Advice and Community Support Services Manager
Contracted Weekly Hours: 37.5 Monday to Friday 9am-5pm
Contract Type: Permanent
Salary: £31,447.50 per annum
Annual Leave: 25 days plus 8 bank holidays
Location: Based at ICN Office, 200 Holdenhurst Road, BH8 8AS, + some hybrid working
International Care Network is a Christian charity whose aim is to help rebuild the lives of asylum seekers and vulnerable migrants. We are looking for an experienced manager to manage 2 of the departments, which each require part time management, making up a full-time role. The first department is the Advice Service, which offers general advice as well as OISC (Office of the Immigration Services Commissioner) regulated immigration advice.
The second department is the Community Support Department, which supports particularly vulnerable and isolated women and children, as well as offering emotional wellbeing support and community activities for male and female asylum seekers and refugees. For more information about each of the pieces of work, please see our website.
ICN provides benefits to staff including:
- Company pension scheme.
- A degree of flexible and hybrid working.
- Staff welfare opportunities including socials and access to external clinical supervision.
- Training opportunities relevant to role.
This position is supported by the National Lottery Community Fund
The client requests no contact from agencies or media sales.
ODAC continues to be on a journey of organisational change and growth, with the financial implications that come with that, having begun to diversify our business model to expand our programmes.
We are therefore recruiting a Finance Manager to lead the implementation and delivery of best-practice financial management and planning, ensuring that ODAC is ready to continue to increase our charitable impact.
This is the first Finance Manager role in the organisation and the role will involve using your knowledge and experience to develop the way that ODAC works. In recent years, financial management has been led by the Chief Executive, with a freelance book-keeping contractor and a 0.5 days/ week Finance Administrator, and we have an experienced Finance Lead on the Board of Trustees.
The Finance Manager will lead on bookkeeping, financial management, and providing support and advice to budget holders. They will collaborate with the Director on financial planning and reporting, and will be responsible for reviewing and implementing best practices, ensuring that the charity’s financial functions are fit for its size, purpose, and growth.
DETAILS
TITLE: Finance Manager
WORKING HOURS: 0.4 FTE / 2 days per week (16 hours)
PAY: £35,000-£38,000 FTE depending on experience pro rata (£14,000 – £15,200 real salary) per annum
CONTRACT TYPE: Part time, permanent
REQUIRED QUALIFICATIONS: Qualified AAT qualification, Level 2 or above.
DEADLINE: 9am, Thursday 7th November
INTERVIEWS: Monday 18th November (please hold your availability if applying)
The client requests no contact from agencies or media sales.
Engagement and Development Co-Ordinator
We have an exciting opportunity for an Engagement and Development Co-Ordinator to join the team in this hybrid-working role.
Position: Engagement and Development Co-Ordinator
Salary: £34 - 36k per annum (dependent on skills and experience)
Location: Central London/hybrid (two days a week maximum)
Hours: Full time
Contract: Permanent
Closing Date: Monday 11th November
About the Role
A unique and dynamic role, our Engagement and Development Co-ordinator will:
· Promote ARC’s work to health professionals, retaining and building sustainable relationships
· Develop and deliver training sessions and projects to help raise standards of care and disseminate best practice
· Help generate funds for ARC through such projects
· Offer sensitive and impartial information and support to users of the ARC helpline and bereaved parent members of ARC
· Share in the general administration of ARC e.g. answering enquiries, production of newsletters, Annual information and support day, conferences etc.
About You
We don’t expect you to have knowledge of the subject area or have a medical background as extensive training will be provided on the job. What you will need to bring is:
· Unwavering commitment to the principle of women making their own reproductive decisions
· High level of emotional intelligence with excellent communication, presentation, and interpersonal skills
· Ability to learn quickly and a keenness to be an integral part of a small team
· Voluntary Sector experience would be useful.
About Us
ARC offers a unique and important support service, which provides impartial information, advice and guidance for parents who are making decisions about antenatal tests and results. We provide independent, accurate, unbiased information to help parents the decisions that are right for them. Our organisation is made up of emotionally intelligent, compassionate, and passionate individuals committed to pro-choice principles.
How to apply
Eastside People is supporting ARC in the recruitment for this role. Please ensure you read the candidate information pack which contains important detail about the role before applying. To apply, please submit your CV and cover letter. Please use the cover letter as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
· Why are you interested in the Engagement & Development Co-Ordinator role at ARC?
· How can you contribute to ARC in this role?
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
ARC is committed to diversity and to equality of opportunity for employment, career and personal development. We believe that people from different backgrounds bring perspectives and skills that create fresh ideas, thinking and approaches which make the way work is undertaken more effective and efficient.
We know that the more inclusive we are, the better our work will be. We are committed to continuous improvement in this space.
You may also have experience in other areas such as Engagement, Development, Engagement and Development, Engagement Coordinator, Development Coordinator, Engagement and Development Coordinator, Development Officer, Engagement and Development Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
InCommon is a charity bringing generations together. We create opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community.
We're looking for a Programme Manager to develop our Empower programme. In this role, you'll be supporting grassroots intergenerational projects across the country to start and flourish through an online platform and support offer.
You’ll match up schools and retirement homes, build relationships with key stakeholders and support them to use the platform to coordinate intergenerational projects. Your efficient, thoughtful and professional approach will build trust and lead to close working relationships.
This is a really exciting new stage of the programme’s development and has the potential for you to build the Empower team. You’ll also be joining InCommon at an exciting stage of our evolution, with lots of opportunity to add value and guide the direction of a growing charity.
This is the perfect role for you if:
- You’re reliable, trustworthy and authentic
- You take responsibility and deliver results
- You’re a collaborative team player and great communicator
- You’re creative and excited by digital design
- You’re flexible, self-motivated and enjoy working in a fast-paced environment
- You can lead collaboratively and have experience of line management
Opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community
The client requests no contact from agencies or media sales.
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
People & Culture
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Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.
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Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.
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Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers.
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Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.
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Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.
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Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.
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Undertake day-to-day HR administration, including leave booking and sickness absence recording.
Operations
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Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.
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Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security.
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Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.
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Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.
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Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy.
Finance
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Lead People’s Economy’s financial management and control, including:
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Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.
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Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified.
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Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.
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Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.
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Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.
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With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.
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Lead on maintaining robust and up-to-date information about the organisation’s income pipeline.
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Lead on fundraising administration:
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Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.
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Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.
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Governance and Legal
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Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.
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Ensure that People’s Economy has appropriate insurance in place.
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Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.
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Lead on maintaining the organisational risk register and reporting on it to the Trustee Board.
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Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Line Management
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Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Supported Accommodation Worker (Future Roots Project)
Salary Banding: £27,500 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion.
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.
Future Roots Supported accommodation is located in Welwyn Garden City. We are looking fo a Supported Accommodation Worker who will support the 5 Housemates to learn the skills they require to live independently, whilst ensuring the accommodation is a safe and homely environment to live in. The role will require a reasonable degree of flexibility, to respond to the needs of the house. This may include changes to working patterns or additional ‘sleep in’ nights’’ paid at an additional rate.’’support.
How will you make a difference?
You will be creating and establishing a considerate, proactive and empowering environment where those living in the home take responsibility for themselves and their journey towards independent living. You will help co-ordinate and deliver a solution focused training package, that encourages the young person to take responsibility for all areas of their lives and promote healthy, successful outcomes. You will support them to achieve a successful move on in their life and you will be instrumental in ensuring that those living in the house accept and abide by the house rules.
The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- An additional annual leave day on your Birthday
- Holiday Purchase Scheme
- Access to Blue Light discount card
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
What will you be doing?
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Manage a varied caseload with differing timescales and deadlines.
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Be involved in the screening and interview process of potential new Housemates.
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Build a professional and trusting relationship with the young people to enable to them to engage with the support and improve their situation and prospects.
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Provide 1-1 and group support and opportunities to learn identified life skills for independent living, using a range of tools and skills, including hyh’s ASDAN training package.
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To identify any risk factors and ensure appropriate measures are in place.
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Sleep at the accommodation overnight on an adhoc basis and in the case of an emergency or organsiational need. An additional payment will be made to cover for any overnight shifts required,
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Report any safeguarding (child protection) concerns to your line-manager and refer as appropriate
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Be part of a team responsible to ensure the property is meeting all requiredstandards, which will include:
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Regular Health and Safety checks
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Co-ordinating Building maintenance
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Risk Assessments
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To promote and facilitate Youth Engagement across the service
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Engage effectively in multi-agency working, developing collaborative relationships and partnerships with relevant staff in a range of agencies to broker and co-ordinate support for young people.
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Ensure all service administration tasks are completed to a high standard and in a timely manner.
- Immerse hyh’s values into your professional practice at all times.
- Establish and maintain excellent working relationships with external agencies and partners to ensure we are a provider of choice.
- Actively participate and provide valued contributions in supervision, team meetings and other meetings as appropriate.
- Work as part of a team by supporting, communicating, and engaging with your colleagues.
What can you bring to the team?
- Candidates Must have a full clean driving license and use of own vehicle for business purposes
- Able to demonstrate an understanding of the problems facing homeless young people.
- Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive
- Excellent understanding of confidentially with strict professional boundaries and personal integrity
- Excellent planning, organisational & time management skills
- An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable)
- Have a flexible working approach to the needs of the service users.
Full JD available..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
To apply please go to our website and click the link or QR code to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these to our recruitment portal.
Recruitment morning will be held on 11th November 2024 and if successful there will be a personal interview stage held on 13th November 2024. If you need any reasoable adjustments throughout the interview and application process please contact us and we will endeavour to support your needs.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.