Fundraising Manager Jobs in Basingstoke

About Smile Train

Smile Train is changing the world one smile at a time. Our goal is to transform every person's life impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide our beneficiaries with free, lifechanging comprehensive cleft treatment. Our sustainable model has allowed us to reach 1.5 million children in 90+ countries and we’re just starting. We are truly changing the world one smile at a time.

Smile Train is looking for exceptional people to join a worldwide team of dedicated, passionate professionals. Our team is creative and highly motivated individuals working to make a positive impact. Join us!

Reports To

UK Fundraising Director

Summary

We are looking for a highly skilled Legacy Manager with demonstrated experience, preferably within the charity sector or comparable commercial environment. The role will involve primarily working from home and must be situated in or near London to attend regular in person meetings with key staff.

Key responsibilities

Take responsibility for a portfolio of around 300 legacy pledgers in order to deepen relationships and offer excellent stewardship to ensure that legacy pledgers feel valued by STUK and their pledge is retained.
Act as the first point of contact for legacy enquiries, both internal and external, responding with authority, sensitivity and diplomacy, so that legacy enquirers and intenders choose to leave STUK a gift in their Will.
Plan and deliver a programme of marketing and advertising to promote legacy giving and grow our pipeline of legacy supporters. This will include contributing to campaign strategy development; producing marketing materials including newsletters; and consulting with the Head of Individual Giving re legacy mailings.
Undertake general legacy communications including developing a tangible legacy vision, make phone calls, arrange one to one meetings and write personal notes/letters.
Organise at least 2 – 3 legacy events per year including post-event follow-up.
Organise legacy stewardship activities such as recognition mechanisms.
Liaise with and oversee the administrative work of Legacy Link, our legacy administrators.
Keep accurate and up-to-date records of all legacy activity on Salesforce and in shared files.
Provide useful data insight and analysis producing regular statistical, qualitative and financial reports of legacy activity.
Manage in memoriam marketing.

Travel

There is limited but regular travel into London for regular team meetings as well as periodic travel as needed around the UK for meetings with legacy pledgers and to organise legacy events.

Required Education and Experience

5+ years of relevant experience with exposure to legacy marketing and liaison with legacy enquirers, considerers and pledgers preferred.
A proven history of generating significant growth in key legacy metrics such as numbers of legacy enquirers and pledgers.
Demonstrated success in developing substantive donor relationships and in supporting senior management and programme staff, to execute donor and engagement strategies.
Excellent verbal and written communications skills and strong interpersonal skills with the ability to interact with both management and donors.
Extremely detail-oriented with strong organisational and time management skills.
Able to take ownership of a process and to use problem solving skills to resolve issues.
Able to make sound decisions based on analysis, experience and judgment.
Able to function both independently and as part of a global team.
Familiar with the MS Office and donor management systems. Knowledge of Salesforce and First Class preferred.
Bachelor’s degree or equivalent, although an equivalent combination of education and experience may be accepted as a satisfactory substitute for this required level of education.

Application Information

Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply. To apply, please complete the application online. Include your CV, [a writing sample-an existing example of your writing; no need to create something new], and a cover letter that describes why you believe you would be a good fit for Smile Train and this role. We encourage interested applicants to apply as soon as possible

Would you like to be at the forefront of providing essential funds to cash-strapped human rights organisations both in the UK and abroad?Do you have the necessary skills to make a real difference?To identify, develop relationships with and monitor organisations which do important and sometimes unsung work?

The Human Rights Fund gives grants to progressive groups and organisations which actively promote and defend human rights and seek transformational change.We don’t fund the fashionable and well-endowed, but rather seek to identify where there is real need and where we can make a genuine difference.We typically fund organisations which may be doing unique or unusual work, often in challenging circumstances.We are sympathetic to new and recently-founded organisations and those which have difficulty in raising funds.We are pro-active and do not accept unsolicited applications for funds (which explains why we do not have a website).

We are looking for someone who is a self-starter, well organised and numerate.You should be well-informed about, and have an understanding of, one or more of the issues which our grant-funding programme addresses, namely:

• Palestinian rights
• Alternative media
• Violence against women and girls 
• Social justice 

You are likely to have experience in either grant giving, working for an NGO or campaigning.  You will research potential grantees, conduct due diligence, monitor grantees (which includes developing good relationships) and review grants.

You will help administer our current programme and identify organisations that would benefit from our support.Do you have the experience, drive and necessary skills to make a real difference and help us progress to the next level? If so, then we’d like to hear from you.

Key Tasks

• Within agreed parameters, identify and research potential grantees including due diligence and meeting with leadership of potential grantees 
• Considering core versus restricted or project funding 
• Monitoring grantees and ensuring compliance with grant requirements 
• Annual reviews of grantees including reviewing annual reports etc. 
• Keeping an account of grants using Excel

• Assist in reviewing our portfolio of existing grants 
• Help develop our grant making strategy
• Help review process for awarding grants and identifying impact 

• Keeping our template agreement and other documents under review 
• Arranging verification of charitable status of organisations not registered as UK charities 

• Analysing whether we make a difference 
• Liaising with other funders, fiscal sponsors or charities

Experience and Skills

       Essential

• Understanding of and commitment to human rights 
• Experience with an NGO, charity or campaign, preferably in areas relevant to the Fund’s work
• Well-informed about, and have an understanding of, one or more of our funding tracks – Palestinian rights, alternative media, violence against women and girls, and social justice

• Good communication skills – both written and verbal
• Good level of numeracy and the ability to understand a basic budget
• Good IT skills including good working knowledge of MS Office, Excel and other relevant software

• Well organised self-starter, methodical and accurate with good attention to detail
• Ability to work independently and on own initiative

       Desirable

• Experience in the human rights sector
• Experience of grant-making, fundraising and/or campaigning 
• Experience of undertaking research and writing reports
• Ability to understand accounts
• Familiarity with social media 

Terms

• The position is 2 to 3 days (up to 21 hours) per week, working from home.We are flexible on working hours and will discuss exact hours and working patterns with candidates at interview. 
• You will meet regularly with and be responsible to our Founder and Executive Committee who are based in London.You will therefore need to be in London or within easy travelling distance. 
• Salary: circa £32,000 to £37,000 (FTE) depending on experience
• Other terms:pension option, 25 days annual leave (pro rata), probation period.  

The Human Trafficking Foundation (HTF) is looking for an experienced fundraiser to play a pivotal role in securing funding from trusts, foundations, and other philanthropic sources. This role is essential in ensuring the long-term sustainability of HTF’s vital work in responding to human trafficking and modern slavery. The ideal candidate will have a proven track record in successful bid-writing, a strong interest in HTF’s mission, and the drive and organisational skills to thrive in a small, dynamic, and highly effective team.

Employment Type: Part-Time (2 days per week), up to one-year fixed term contract. Option for Consultant or Staff Position

Key responsibilities:

Research and Identify Funding Opportunities:

• · Proactively identify relevant trusts, foundations, and grant-making bodies aligned with HTF’s mission
• · Cultivate connections with prospective trusts and donors
• · Develop a strong pipeline of funding prospects

Bid-Writing and Grant Applications:

• · Craft compelling, high-quality tailored funding proposals and grant applications
• · Ensure applications align with funders' priorities and HTF’s strategic objectives
• · Maintain accurate records of fundraising efforts and communications

Relationship Management:

• · Build and maintain relationships with key funders and donors
• · Work with the Director of Operations to provide timely updates and reports to funders, demonstrating the impact of their support

Financial Planning and Forecasting:

• · Work with the Director of Operations to develop financial forecasts and funding strategies
• · Track income targets and report on fundraising progress

Person Specification

We are seeking a proactive fundraising professional who will understand HTF’s unique work in order to develop targeted funding applications and ensure HTF’s long-term financial sustainability. The ideal candidate will have:

Essential:

• · Proven experience in trust and foundation fundraising with a successful track record in securing grants
• · Strong bid-writing skills with the ability to craft compelling and persuasive proposals tailored to the interests of the specific funder and the needs of HTF
• · Experience in developing and managing a funding pipeline
• · Ability to build and maintain relationships with funders and stakeholders
• · Excellent communication and organisational skills
• · Ability to work independently, manage multiple deadlines, and demonstrate initiative

Desirable:

• · Strong financial acumen, with experience in budgeting, forecasting, and financial reporting
• · Knowledge of the anti-trafficking and modern slavery sector
• · Experience in fundraising for policy-focused or non-frontline charities

Application deadline: Friday 21st February. Early applications may lead to early consultation. Unfortunately, we are unable to provide feedback on application forms. No Agencies Please

Location: Field Based in Newport/Monmouthshire/Torfaen

Salary: £33,485 - £36,395 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: Monday to Friday

We have an opportunity for an experienced Regional Senior Fundraiser to join our Income Generation team to help us ensure that when a child’s life will be short, Tŷ Hafan will walk alongside their family every step of the way – through life, death and beyond.

This is an exciting time to play a key role in a highly ambitious and driven team. You’ll be an expert in your own geographical covering Newport/Monmouthshire/Torfaen, building key relationships with truly dedicated supporters.

About you:

We are looking for an enthusiastic, motivated and experienced Community Fundraiser working in Newport/Monmouthshire/Torfaen. As the ideal candidate you must have 3 or more years experience in a Community Fundraising team, with the ability to work on your own autonomously. You’ll have new ideas and a positive attitude.

You will be comfortable meeting with diverse groups of people and developing relationships as well as looking for opportunities to engage. You will have excellent relationship management experience and the ability to work on various project at the same time. You will have experience working with and recruiting supporters and volunteers.

This role is home based but involves occasional travel to our Head Office based in Sully, as well as regular travel throughout the geographical region. Therefore a driving licence and access to a vehicle is needed. 

The ability to work flexibly to include evenings and weekends and to align working hours with the needs of our supporters is essential.

The benefits of working for Tŷ Hafan include: 

• Group Personal Pension Scheme with an employer contribution of 5%
• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Life assurance (death in service benefit)
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts (including 25% off all purchases from any Ty Hafan Retail shop)
• When onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Ty Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

About the role: 

Reporting to the Community Fundraising Manager, the successful candidate will be responsible for leading on all Community Fundraising within their geographical area.

You will be responsible for developing and growing income and engagement within a defined region whilst also delivering first class account management to existing and new fundraisers. 

Working within the Income Generation Team, you will work closely with the Corporate and Major Giving Teams as well as Events and Philanthropy to ensure that all opportunities are maximised. 

This role is varied – no two days are the same and will require someone who is able to work autonomously whilst being an integral part of a team. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. 

Closing Date: Sunday 16th February 2025 

Interview Date: Tuesday 25th February 2025

We are looking for a Research Manager to develop our work investigating and reporting on the UK nuclear weapons programme, nuclear disarmament and related issues.

This is an exciting and challenging time to join Nuclear Information Service (NIS) as the UK continues its controversial work on Trident replacement and the building of the Dreadnought submarines. You will have opportunities to make headlines as you inform press, parliamentarians, the public and campaigners of developments, incidents, costs and risks of the UK’s nuclear weapons.

You will be responsible for delivering our strategic plan alongside a committed and active board of directors, the Operations Manager and volunteers.

If you can demonstrate current research and analysis skills, an interest in and understanding of the technological and political context in which the UK’s nuclear weapons programme operates, ideally with experience in press and parliamentary work, and the ability to co-manage a small organisation then we would like to hear from you.

The Trusts and Grants Manager will develop and implement a strategy to grow income from trusts, foundations, and institutional funders. This role requires a highly organised, results-driven individual with excellent written communication skills and the ability to build strong relationships with funders.

The ideal candidate will have a proven track record of securing five- and six-figure grants, be confident in designing persuasive proposals, and can analyse financial and project data to ensure accurate reporting.

This is an exciting opportunity for someone who is passionate about making a tangible difference to the lives of people living with migraine.

Founded in 2007, Help for Heroes is a charity dedicated to supporting veterans and their families as they transition from military to civilian life. Our mission is to enable the Armed Forces Community to live well after service not matter when or where they served, offering tailored life changing support for their physical, psychological, financial and welfare needs. We strive for veterans and their families to manage the impacts of their condition, injury or illness, and to feel valued, understood and recognised.

We are proud to make a difference. We’re bold in our actions and are driven by an innovative spirit with a focus on positive impact and shaping futures for those we support. Together, we foster an inclusive environment where everyone belongs and thrives, and we have the highest standards of respect, compassion and integrity in all we do to build trust and relationships across the charity. Levels of collaboration are high as we take ownership in delivering our strategy.

We have an incredible opportunity for the role of In Memory Officer to join our team. Could this be the role for you?

About You

Do you have a passion for in memory giving? Do you love stewarding supporters and providing them with the best experience? Do you have experience of implementing a range of in memory campaigns, products and activities? If so, this may be the job for you.

About the Role

Reporting to the Legacy & In Memory Campaign Manager, this role is responsible for supporting the delivery of the in memory giving programme and be the first point of contact for all in memory supporters. You’ll be developing and delivering engaging fundraising campaigns across different channels as part of our strategy to inspire people to give in memory of a loved one and to increase the income we’re able to raise so that we can reach and help more veterans. Developing relationships with supporters will be one of your strengths and you’re passionate about providing the best supporter experience for supporters across the charity. There’s lots of scope and potential for you to make a real difference and achieve considerable success in this role.

About the Team

The post holder will be working as part of the Individual Giving team in the Commercial Directorate which includes Legacy & In Memory, Supporter Care and Individual Giving. Across all our relationships, we build trust and engagement with our supporters and with each other. The quality of how we deliver our objectives is just as important as the end results. We are known for our expertise, supporter focus and collaboration. We’re friendly, supportive and like to get things done!

We are looking for Community Moderator Shift Team Leaders who will oversee a team responsible for the day to day delivery of exceptional supporter experiences as the voice of our charity partners, working predominately in Facebook challenge groups.

As well as moderating fundraising groups yourself, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.

Please ensure that you read the attached full role description before applying.

Evening and weekend work will be required.
 

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.

We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking each supporter’s potential with meaningful insights.

The Role

As a Community Moderator Shift Lead, you will oversee the day-to-day delivery of exceptional supporter experiences as the voice of our charity partners, primarily within Facebook challenge groups.

In addition to the responsibilities of a Community Moderator, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.

You will triage out-of-hours emergency support requests, determine appropriate escalation to management, and work closely with the in-house team to manage rotas ensuring consistent shift coverage, including evenings and weekends.

Regular quality assurance checks of Moderator work will be integral to your role, ensuring high standards are met across all supporter interactions.

Key Responsibilities

Shift Leadership

• Act as the primary point of contact for Community Moderators during shifts, offering guidance and resolving challenges as they arise.
• Triage and manage out-of-hours emergency support requests, escalating to management when necessary.
• Provide timely updates and feedback on shift activity and performance.

Team Support and Coordination

• Attend client briefings and support training for the community moderation team on specific campaigns to ensure that we expertly represent our clients tone of voice and brand.
• Work with in-house team to ensure adequate shift rota coverage across core hours, evenings, and weekends.
• Foster a collaborative and supportive team environment, promoting open communication and teamwork.

Quality Assurance

• Conduct regular quality assurance checks on Moderator responses and interactions, ensuring adherence to tone of voice, accuracy, and brand guidelines.
• Provide constructive feedback to Moderators to maintain and elevate service standards.

Supporter Experience

• Work with wider team to implement optimisations for campaign performance.
• Moderate challenge campaign Facebook Groups, posting engaging content to inspire and motivate the community.
• Respond to high volumes of supporter enquiries across multiple channels within agreed SLAs.
• Engage with supporter posts to create a supportive and safe community environment while answering questions accurately and in a timely manner.

Fundraising Support

• Advise event participants on fundraising best practices, helping them achieve their goals and maximise fundraising opportunities.

Skills and Knowledge

Leadership and Coordination

• Proven experience in leading or coordinating teams, preferably in a social media moderation or customer service environment.
• Ability to effectively manage time, prioritise tasks, and ensure smooth shift transitions

Social Media and Communication

• Strong experience in social media moderation, with excellent written communication skills.
• Familiarity with creating and managing social media content and interactions.

Technical and Organisational Skills

• Proficiency in using social media and other relevant technology platforms.
• Exceptional organisational skills, including managing rotas and tracking team performance

Quality Assurance and Feedback

• Experience in conducting quality assurance checks and providing constructive feedback.
• A commitment to maintaining high standards and continuous improvement.

Requirements

• Access to a PC or laptop (Mac or Windows) and a secure broadband service.
• Ability to work independently.

CANDIDATES MUST HAVE THE RIGHT TO WORK IN UK LEGALLY

The Cambridge Centre for Animal Rights Law is an educational charity (not an activist group) working in the field of animal rights law.

We have a budget of some £120k pa, currently supported by a few large donors, and we want to broaden out our donor base and reduce our dependence on a handful of donors. We are looking for 8-12 donors - probably HNW individuals - each able to give £10-25k pa renewable. We have experience pitching the work of the Centre, but need help in meeting potential donors. We are looking for an experienced fundraiser who can identify potential donors, make initial contact, and set up calls or meetings for us to meet with them and present the work of the Centre.

Founded in 2019 by two Cambridge academics, the Cambridge Centre for Animal Rights Law has become one of the world's leading centres of competence in animal rights law. Our mission is to study fundamental rights for animals, advancing research, teaching, and raising public awareness of the topic with a view to making change possible.

To find out more about our Centre, head to our social media channels via Instagram (@animalrightslaw), X (@CCARL_charity) and Facebook/LinkedIn (Cambridge Centre for Animal Rights Law).

Fundraising – Senior Corporate Partnerships Manager – Strategic Partnerships – International

Make-A-Wish International is looking for a Senior Corporate Partnerships Manager to join our team, based remotely. The Corporate Partnerships Manager will focus on the management and delivery of key corporate partnerships, encouraging long-term strategic growth and establishing strong working relationships with all stakeholders. We would like to hear from candidates with fundraising / account management and a proven track record in growing collaborations and partnerships. We’re looking for candidates who have experience in uplifting opportunities with existing accounts and managing complex projects.

• Location – Hybrid position. Preference to be at our Make-A-Wish International Office, Hilversum, Netherlands. Other locations in Europe will be considered.

• Fixed Term Contract – 1 year as per policy with likely extension based on performance.

• Unfortunately, we are unable to offer sponsorship for this role. We encourage applications from individuals with the right to work in their country of residence.

POSITION SUMMARY:

The Senior Corporate Partnerships Manager will manage major partner accounts, focusing on raising $1.5M+ through fundraising activation, grant proposals and managing established long term relationships with global stakeholders. They will be responsible for the overall account management, financial targets, as well as designing and delivering targeted fundraising campaigns in multiple regions. The role includes negotiating contract renewals, putting together funding proposals, preparing detailed reports, and managing the operational delivery. They will represent Make-A-Wish at key stakeholder meetings and events, establishing strong relationships with a vast network of stakeholders to ensure successful partnership activities. The ideal candidate will have extensive experience in managing high-value partnerships, strong relationship-building skills, and a results-driven mindset, as well as experience managing multi-layered and complex projects involving a large array of stakeholders.

POSITION RESPONSIBILITIES:

• Strategically manage existing strategic partners and their growth through opportunities that can include cause related marketing, sponsorship, employee fundraising, in-kind donations, and corporate philanthropy.

• Design, develop, and deliver campaigns and activations to drive fundraising.

• Support all key partnership objectives, including delivering financial targets, budget management, communications planning, and renewal plans to drive partnership retention.

• Develop toolkits to manage partners more effectively and prepare materials, reports, and stewardship support for corporate partnerships, engaging stakeholders at every level.

• Negotiate renewal of partner contracts.

• Represent Make-A-Wish at internal and external partner meetings and events. Feed into the design and execution of a strategy to grow partnership opportunities.

• Establish strong relationships and ways of working with Make-A-Wish affiliates and network to deliver partnership activity and understand funding opportunities for corporate targets.

QUALIFICATIONS AND EXPERIENCE

• Educated to degree level or equivalent work experience.

• At least five years of progressive experience in fundraising, partnership development, project management, and/or marketing and communications.

• Proven track record of managing, delivering, renewing complex partnerships and securing growth ($500,000-$1,000,000+).

• Demonstrated experience in managing a prospect pipeline and implementing strategies to reach and surpass revenue goals.

• Experience managing and developing strong donor/client relationships with a proven ability to prospect, cultivate, engage, and retain corporate partners.

• Detailed understanding of the private sector, Sustainability, CSR, and corporate philanthropy, as well as the not-for-profit sector.

• Ability to work well under pressure, manage a high-volume workload, and handle multiple demands and changing priorities.

• Excellent relationship-building skills, able to successfully engage and influence people at all levels from various disciplines.Strong verbal and written communication skills, including public speaking and presentation abilities.Innovative, open-minded, results-driven mindset and resilient with the ability to work flexible hours as needed.

• English-speaking required; multiple languages a plus.

• Proficiency in operating systems such as Salesforce, Windows, and IOS. Positive attitude and appreciation of the Make-A-Wish mission.

WHAT WE OFFER

★ A 40-hour working week.

★ 25 days of paid leave annually (plus public holidays)

★ Remote work environment (or hybrid if based in the Netherlands)

★ Reimbursement of travel expenses

★ Pension contribution

★ Salary Circa - GBP 41,000 per annum based on full-time employment and knowledge and work experience.

Make-A-Wish International is an Equal Opportunity Employer. There shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential.

We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone. We provide reasonable adjustments to qualified individuals with disabilities, in accordance with applicable laws. 

N.B. Make-A-Wish International will be reviewing applications on a rolling basis and reserves the right to close the vacancy if a successful candidate is identified prior to the closing date.

MAKE-A-WISH INTERNATIONAL Make-A-Wish creates life-changing wishes for children with critical illnesses. Founded in 1980, MakeA-Wish is the world’s leading children’s wish-granting organization, having granted more than 585,000 wishes in 50 countries worldwide. Every 25 seconds, a child is diagnosed with a critical illness and becomes eligible for a wish. Together with generous donors, supporters, staff and more than 27,000 volunteers around the globe, Make-A-Wish delivers joy and renewed strength to children and their families when they need it most. Wish experiences can restore the childhood stolen by a critical illness diagnosis and help improve emotional and physical health. 

Background:

We’re a charity working tirelessly to build a world where no animal suffers for science. We’ve been around for 50 years, contributing significantly to eliminating the use of animals in a range of areas including cosmetics testing. We know that real, lasting change takes time and although it might take another 50 years to achieve our mission – every day, week, month, and year brings us closer to our goal.

About the role:

We’re looking for a thoughtful and proactive individual to join our small but passionate team to help support our vision of a world where no animal suffers for science. You could help us move forward by supporting our individual giving fundraising activities including managing our new London Marathon places for 2026-2029.

This role will work closely with the Head of Fundraising and Communications, Digital Engagement Manager, and wider Team to support on fundraising activities in particular our regular giving programme, Facebook fundraising and our new London Marathon bond places.

The role will work to embed regular giving, challenge, and community fundraising, as well as communicate with our donors via our twice-yearly mailing. You’ll also be establishing our challenge fundraising starting with the recruitment and support of London Marathon runners. There’s an opportunity to support on Corporate, Trust, Legacy, and Major Giving fundraising if of interest to the successful candidate and their development goals.

We currently have a modest base of current donors who collectively donate around £15,000 annually across several channels including online, social media, and cheques. We were also successful in the recent London Marathon bond application and have guaranteed places for the coming 4 years.

We’re a small, dynamic team and all staff members are required to take on some core administrative tasks needed to keep our flat structure organisation running. We welcome applicants from a range of backgrounds and experience levels with an interest in fundraising for a better future, for animals and humans.

Before you apply:

Please thoroughly read the job description for full details of the role and what we are looking for in an Individual Giving Executive. When answering the questions on the application form, please give as much detail as possible and refer to the person specification for the role.

REF-219575

Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.

The Community Fundraising Team is an integral part of the Charity Fundraising Portfolio, by supporting a diverse range of inspiring supporter led fundraising activities. It is an exciting time to join the Team, as we plan for 25/26.

You will be one our 6 Regional Community Fundraisers, based across the UK. Covering the South & South East region, you will focus on our key audiences of Individuals, Supporter Groups, Community organisations, Regional Corporates & Volunteers. Through the provision of exceptional stewardship & fundraising support, you will engage the community, maximising opportunities to raise funds in the Region. You will make the most of your boundless energy & creativity to inspire our community and will be the regional driving force, ensuring our Supporter Groups continue to thrive, & our annual Community Fundraising Campaigns including, The Big Bake & Twilight Walk Own Walks are a success.

You will be passionate about the Role and in supporting the delivery of our strategic plans and objectives across the Region.

WHO WE'RE LOOKING FOR:

You’ll be a talented and highly motivated individual with a proven track record in community fundraising. With a “can do” approach, passion and enthusiasm, you’ll inspire and motivate our supporters. You will work tirelessly to ensure that they receive the best possible experience and see themselves as an integral part of our community. You will be confident in juggling a myriad of competing priorities and work well under pressure to meet deadlines. With exceptional communication skills & the ability to build relationships with a range of stakeholders, you will be creative & agile in your approach in making the most from a fundraising opportunity.

KEY ACCOUNTABILITIES:

• Developing & implementing a Regional Community Fundraising Strategy 25/26.
• Achieving agreed regional fundraising KPIs & contributing to the overall delivery of annual fundraising budgets and targets.
• Recruiting, building and maintaining relationships with the Community across the Region. Aiming to increase their fundraising and encourage their ongoing participation in events and activities. This may be through community fundraising or using our fundraising products or initiatives.
• Recruiting, training and managing a network of regional volunteers who will support activity in the Region.
• Working collaboratively across the wider Charity Team to identify fundraising opportunities & maximise income in the region.
• Keeping our CRM fully up to date with information about our supporters and their activities. Using that data to understand what motivates our supporters in order to provide excellent stewardship.

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

Railway Children is looking for a Supporter Experience Officer to cover maternity leave and be responsible for implementing our supporter engagement strategy.

About you:

The Supporter Engagement Officer is an integral role in the public fundraising and engagement team, continuing to develop our individual giving income streams and ensuring that our supporters feel valued and understand the amazing impact they have.

This is a great role for someone who is equally as comfortable analysing details in data as they are coming up with creative ways to engage our audiences. You’ll have a proven ability to grow income from individual donors while having the supporter’s needs at the heart of every interaction.

The role entails delivering supporter communication journeys across a range of channels and audiences so that we deliver excellent supporter care to all donors ensuring that their relationship with Railway Children is enhanced, their support retained and lifetime value maximised.