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49

Fundraising Executive Jobs in Scotland

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Cleft Lip and Palate Association, Remote
£28,000 per annum FTE (pro rata)
Posted 1 week ago
Railway Children, Remote
£30,000 - £31,000 per year
This is an exciting, varied role for someone with Individual Giving or DM experience to grow our Supporter Engagement at Railway Children
Posted 5 days ago
The Dash Charity, Remote
£28,000 - £35,000 per year (pro-rata)
Posted 2 weeks ago
Closing in 3 days
National Ugly Mugs (charity), London (Hybrid)
Actual salary is £36,000 per year. (FTE £45,000)
Posted 3 weeks ago Quick Apply
Human Rights Fund, Remote
circa £32,000 - £37,000 per year (FTE) dependent on experience.
Would you like to be at the forefront of providing vital funds to cash-strapped human rights organisations seeking transformational change?
Posted 3 days ago
Finance Innovation Lab, Remote
£39,980 for 21 hours per week (£60,576 FTE)
An exciting role for a caring and collaborative people and ops professional, in a progressive environmental and social justice charity.
Posted 6 days ago
Closing in 4 days
Glasgow Life, Glasgow (On-site)
£154,258.84 - £170,472.40
Posted 3 weeks ago
Closing in 7 days
Action Against Medical Accidents, Remote
£52,521 rising to £55,625
Head of Finance for a national charity, leading our financial functions with strategic management and overseeing daily financial duties
Posted 6 days ago
Prospectus, Remote
£70,000 to £75,000 per annum plus benefits
Posted 4 days ago
Hampshire & Isle of Wight Community Foundation, Remote
up to £40,000 per year
Posted 5 days ago Quick Apply
Page 2 of 4
Remote
£28,000 per annum FTE (pro rata)
Part-time (Flexible up to 21 hours per week)
Permanent
Job description

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

Application resources
Posted by
Cleft Lip and Palate Association View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 03 February 2025
Closing date: 28 February 2025 at 12:00
Tags: Administration, Fundraising, Database Management, Community Fundraising, Corporate Fundraising, Direct / Supporters

The client requests no contact from agencies or media sales.