Fundraising Assistant Jobs in Cardiff
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a UK-based capable Fundraising Administration & Operations Officer to provide critical support to the Partnerships & Philanthropy and Programme Funding teams.
· Enable smooth operation of systems and processes
· Implement standard operating procedures
· Support high-value fundraising and programme teams to work efficiently and effectively.
· Coordinate diaries, travel, meetings (internal and external)
· Accurate and efficient data collection and reporting
· Oversee Salesforce CRM and manage programme pipelines
· Liaise with colleagues across SOS Children’s Villages UK, the global Federation and external partners
If you are a proactive, detail-oriented professional with experience in operations, systems or administrative roles – and a passion for support teams working to improve children’s lives – we want to hear from you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.
The deadline for applications is Tuesday 11 February 2025 at 23:59 UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
Registered Charity 
11 - 20
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for Community Moderator Shift Team Leaders who will oversee a team responsible for the day to day delivery of exceptional supporter experiences as the voice of our charity partners, working predominately in Facebook challenge groups.
As well as moderating fundraising groups yourself, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.
Please ensure that you read the attached full role description before applying.
Evening and weekend work will be required.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.
We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking each supporter’s potential with meaningful insights.
The Role
As a Community Moderator Shift Lead, you will oversee the day-to-day delivery of exceptional supporter experiences as the voice of our charity partners, primarily within Facebook challenge groups.
In addition to the responsibilities of a Community Moderator, you will serve as the go-to leader during shifts, ensuring smooth operations, addressing immediate concerns, and fostering a positive and supportive environment for both supporters and the moderation team.
You will triage out-of-hours emergency support requests, determine appropriate escalation to management, and work closely with the in-house team to manage rotas ensuring consistent shift coverage, including evenings and weekends.
Regular quality assurance checks of Moderator work will be integral to your role, ensuring high standards are met across all supporter interactions.
Key Responsibilities
Shift Leadership
- Act as the primary point of contact for Community Moderators during shifts, offering guidance and resolving challenges as they arise.
- Triage and manage out-of-hours emergency support requests, escalating to management when necessary.
- Provide timely updates and feedback on shift activity and performance.
Team Support and Coordination
- Attend client briefings and support training for the community moderation team on specific campaigns to ensure that we expertly represent our clients tone of voice and brand.
- Work with in-house team to ensure adequate shift rota coverage across core hours, evenings, and weekends.
- Foster a collaborative and supportive team environment, promoting open communication and teamwork.
Quality Assurance
- Conduct regular quality assurance checks on Moderator responses and interactions, ensuring adherence to tone of voice, accuracy, and brand guidelines.
- Provide constructive feedback to Moderators to maintain and elevate service standards.
Supporter Experience
- Work with wider team to implement optimisations for campaign performance.
- Moderate challenge campaign Facebook Groups, posting engaging content to inspire and motivate the community.
- Respond to high volumes of supporter enquiries across multiple channels within agreed SLAs.
- Engage with supporter posts to create a supportive and safe community environment while answering questions accurately and in a timely manner.
Fundraising Support
- Advise event participants on fundraising best practices, helping them achieve their goals and maximise fundraising opportunities.
Skills and Knowledge
Leadership and Coordination
- Proven experience in leading or coordinating teams, preferably in a social media moderation or customer service environment.
- Ability to effectively manage time, prioritise tasks, and ensure smooth shift transitions
Social Media and Communication
- Strong experience in social media moderation, with excellent written communication skills.
- Familiarity with creating and managing social media content and interactions.
Technical and Organisational Skills
- Proficiency in using social media and other relevant technology platforms.
- Exceptional organisational skills, including managing rotas and tracking team performance
Quality Assurance and Feedback
- Experience in conducting quality assurance checks and providing constructive feedback.
- A commitment to maintaining high standards and continuous improvement.
Requirements
- Access to a PC or laptop (Mac or Windows) and a secure broadband service.
- Ability to work independently.
The client requests no contact from agencies or media sales.
Thank you!
Location: Home-Based (with occasional travel across the UK)
Contract: Full-time, Permanent (flexible hours considered)
Salary: £90,000 per annum (Band E – Senior Leadership Team)
Hours: 35 hours per week (part-time / flexible hours considered)
About Magic Breakfast
Magic Breakfast is a dynamic and purpose-driven charity with a bold mission: to ensure no child in the UK starts their school day hungry. The charity provides over 300,000 children with healthy breakfasts every morning, enabling them to focus on their learning. Working with schools in disadvantaged areas, Magic Breakfast is committed to removing hunger as a barrier to education, while also leading research and campaigns for long-term solutions to end child morning hunger. As Magic Breakfast looks to expand its impact, it has ambitious plans for growth in the coming years, making this an exciting time to join the organisation and help scale its operations.
The Role
Magic Breakfast is seeking a visionary Director of Finance and Technology to join its Senior Leadership Team at a pivotal time. With plans for substantial growth, the charity is looking for a leader to help drive both its financial strategy and technological transformation. This role will oversee the charity’s financial operations, ensuring long-term sustainability while driving operational efficiency through innovative technology solutions. The Director will also play a key role in shaping the strategic direction of Magic Outcomes, the charity’s trading subsidiary. Working closely with the CEO and Trustees, this is an opportunity to contribute to Magic Breakfast’s mission on a significant scale.
Key Responsibilities
- Lead the development and delivery of financial and technology strategies to ensure sustainability and support the charity’s growth.
- Oversee financial operations, including budgeting, forecasting, and compliance.
- Provide strategic insights to the Senior Leadership Team and Trustees to inform key decisions.
- Lead and inspire a multidisciplinary team focused on innovation and operational excellence.
- Implement technology solutions to enhance operational efficiency and user experience.
- Ensure robust risk management processes and compliance with financial and regulatory standards.
- Guide the financial and strategic planning of Magic Outcomes, ensuring alignment with the charity’s mission.
About the Ideal Candidate
The successful candidate will bring:
- Proven senior finance leadership experience, ideally within the charity sector.
- A strong background in financial planning, forecasting, and compliance.
- Experience managing complex transformation projects and organisational change.
- Expertise in technology implementation and data governance.
- A professional accountancy qualification (e.g., ICAEW, ACCA, CIMA, CIPFA).
- A passion for Magic Breakfast’s mission to end hunger as a barrier to learning.
Why Join Magic Breakfast?
This is an exciting opportunity to join a charity at a moment of growth and transformation. With plans to scale its operations and reach even more children, the Director of Finance and Technology will play a central role in shaping the future of Magic Breakfast. The role offers a competitive salary, flexible working options, and the chance to contribute to meaningful, long-lasting change in the fight against child hunger.
To Apply
Candidates are invited to submit their CV and a covering letter outlining their qualifications and suitability for the role or reach out toRosemary Pini at Allen Lane who are supporting Magic Breakfast with the recruitment process.
Magic Breakfast is excited to hear from individuals who are committed to creating lasting social impact.
Timeline
Closing Date: 16th February
First Stage Interview: 5th and 6th March
Second stage Interviews: 17th March
Thank you!
Head of Growth, Development and Outreach (Maternity Cover)
Location: Home based, with regular travel across the UK for work.
Contract: Full time, 35hrs per week, 12 months maternity cover
Salary: £47,000
Closing Date: 14th February 2025
Interview: A selection day will be held 6th March 2025 at our National Support Centre in London (travel expenses to the selection day will be paid subject to prior approval)
Are you a first-class leader, manager coach and mentor with experience of leading growth in a volunteer involving community organisation?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Head of Growth, Development & Outreach to cover 12 months maternity leave.
About the role
Reporting to the Director of Young People, Volunteer & Business Support the postholder will provide our disbursed team of Growth & Development Workers with clear management, guidance, support and advice on growth, development, volunteer recruitment and retention. The role will coordinate and drive forward our work in these area, helping the Sea Cadets to make a difference to the lives of even more young people across the UK.
The postholder will have excellent management, interpersonal and communication skills with the ability to manage a diverse workload and operate in a collaborative way with others. They will have an understanding of issues facing volunteering, recruitment, retention and growth in voluntary organisations and the effective management and support of remote workers is essential.
Responsibilities
The following is a list of the principal tasks of the Head of Growth, Development & Outreach and is not intended to be an exhaustive list:
- Provide line management for the Project Coordinators, Growth & Development Team Leaders and through them the Growth & Development Workers.
- Providing both management support and technical advice on growth, development and volunteer recruitment, retention and support functions.
- Contribute to the strategic development and sustainable growth of The Sea Cadets nationally.
- Lead and manage the effective implementation of new and ongoing projects that support outreach, growth, development, volunteer and/or cadet recruitment and retention, including but not limited to externally funded projects, liaising with and reporting to funders as required
- Support and advise employees, volunteers and others on the growth and development of the Sea Cadets.
Requirements
- Experience of managing and supporting a disbursed staff team
- Experience of successful growth & development in a community organisation context
- Experience of working with volunteers and a good understanding of how to ensure they are effectively recruited, managed and supported
- Experience of working and/or volunteering in a voluntary youth organisation
- Experience of delivering externally funded projects through the effective support and management of both staff and volunteers
- Experience of liaising with and reporting to external funders
For further information, please download the Recruitment Pack attached.
Benefits
- Flexible Working hours
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays, increasing after 2 years
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
If you are interested in this Head of Growth, Development and Outreach vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
The client requests no contact from agencies or media sales.