Frontline services advisor jobs in brentwood, essex
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for a female Employment Advisor with fluency in Dari/Farsi to work with predominantly women clients providing remote employment support to STEP clients across the UK.
You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
• Experience in successfully supporting refugees into sustainable employment
• Understanding of the issues and challenges faced by unemployed people to finding work, including those whose first language is not English
• Fluent first-language skills in speaking Dari/Farsi
• Experience of providing advice and guidance and supervising a caseload of clients
• Excellent communication skills
• Good IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence
• Good business-level English, cross-cultural sensitivity and the ability to work with clients with varying levels of English
Benefits
We offer a range of benefits including:
• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification and details of your language skills.
Interviews will be held on 14th and 15th May
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We seek an Advice Coordinator and IAA supervisor IAA L2 (IAA L3 desirable), or solicitor with equivalent qualifications for an exciting position leading partnership projects with Shelter, London Youth Gateway, and the East London Foundation Trust Mental Health Services. The post holder will manage and supervise a team of IAA level 1 and 2 immigration advisors providing specialist immigration advice and casework to migrants at risk in London. You will play a key role in coordinating service delivery, including advice drop-ins and outreach visits in mental health settings.
Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at-risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We work to build community, challenge exclusion and discrimination, influence policy and improve services. We advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
We are a progressive organisation, committed to an inclusive workplace which reflects our values and the society we want to live in.
We recognise that how you feel about your work is impacted by what is happening in your life outside of work. As a result, we offer generous family leave policies, with equal parental leave, flexible and hybrid working, and enhanced annual leave through our Life Happens and Religious and Reflective Leave policies. We take care of our staff by thinking about their health and wellbeing and offer reflective practice, a Menstrual Champion and a range of policies to support people at work.
We welcome applications from all backgrounds and particularly encourage applications from candidates with lived experience of the migration system or who have experienced homelessness.
Having a criminal conviction will not automatically disqualify you from this role. We believe in second chances and assess each application on individual merit. We encourage all qualified candidates to apply, regardless of background.
Our Attractive Benefits Package Includes
· Culture of flexible and hybrid working (where appropriate)
· 25 days annual leave increasing to 30 with service (plus paid Bank Holidays)
· Equal parental leave (incl. 26 weeks on full pay, eligible after 1 year in post)
· Religious/reflective leave, life happens leave and menstrual leave
· Reflective practice for all frontline roles
· Employee Assistance Programme offers counselling and support 24/7
· Workplace Pension Scheme and Life Assurance (1x annual salary)
· Financial wellbeing support, including payroll savings, signposted advice and hardship loans
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For more information you can contact Daniel Ashwell
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.





Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for dedicated Immigration Advisers (IAA Level 2) to join our growing team to provide immigration advice and casework to destitute migrants. We will be recruiting on a rolling basis for a number of upcoming roles, one of which is a woman only role, so we welcome applications from women. Please do get in touch if you would like to discuss this further.
Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.
The ideal candidates will have an in-depth knowledge of immigration and asylum law, as well as have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness. They will be able to step immediately into a busy advice environment that includes independent outreach.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
Praxis is an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
Our Attractive Benefits Package Includes
· A 35 hour working week including flexible working hours
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· You can buy up to 5 days annual leave each year
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Maria Iglesias Head of Operations and Business Development
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
Interviews: Offered on a rolling basis
Start date: Ranging from immediate to TBD.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.





The client requests no contact from agencies or media sales.
Prospectus is passionate about supporting organisations close to the frontline, and few organisations have greater impact on lives than this one.
Personal debt and its consequences have an enormous effect on individuals and families alike. Our client works with partners to provide budgeting advice and support to try and alleviate these difficulties, working with service users to prepare detailed financial statements and explore ways of maximising income and reducing outgoings. Advisers in this organisation negotiate with creditors directly on behalf of clients; set up manageable and sustainable repayment arrangements and provide full casework services.
As a Trainee Debt Adviser you will be responsible for managing an ongoing debt caseload, whilst maintaining weekly client appointment targets. You will work closely with the other team members to meet funding and contractual targets, maintain quality standards and also maintain training and development targets.
You will provide comprehensive, full range of debt advice in line with Financial Conduct Authority and Debt Advice Quality Framework by using your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly.
The successful candidate will demonstrate a commitment understanding the debt advice model, developing casework skills and build experience of dealing with complex and challenging cases in line with the provision of excellent in house training.
At a personal level you will also need to demonstrate resilience and the ability to, understand and empathise with clients from diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. You will also need to demonstrate a high standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information.
You will also be able to demonstrate at least six months experience of working with the public, and ideally in community/advice giving setting. Experience of gathering, providing and disseminating complex and sensitive information.
Due to the nature of this role, a DBS check would be run on successful candidates. Please note this is a full -time role, Monday-Friday, 35 hours per week based on site 2 days per week.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
Prospectus is passionate about supporting organisations close to the frontline, and few organisations have greater impact on lives than this one.
Personal debt and its consequences have an enormous effect on individuals and families alike. Our client works with partners to provide budgeting advice and support to try and alleviate these difficulties, working with service users to prepare detailed financial statements and explore ways of maximising income and reducing outgoings. Advisers in this organisation negotiate with creditors directly on behalf of clients; set up manageable and sustainable repayment arrangements and provide full casework services.
As a Specialist Debt Adviser you will hold a valid level 3 accredited qualification in Debt Advice (accredited through CMA, IMA, Wiser Adviser or similar) or alternatively Generalist Adviser certificate (Citizens Advice or similar), and Ideally a CertMAP. You'll also have a thorough understanding of debt advice model with proven casework skills and experience of dealing with complex and challenging cases. You will also have supervisory responsibilities which will cover training and development, monitoring from a compliance and quality perspective, and a strong coaching capability.
You will have a minimum of 2 years of experience In providing comprehensive accredited debt advice. Your experience in executing debt solutions such as (and not limited to) DMP, Bankruptcies, DRO, Breathing Space, Write Off, and undertaking income maximisation solutions such as charitable grants, issuing food and fuel vouchers, Uswitch checks and DHP and other benefit entitlement checks/referrals etc.
At a personal level you will also need to demonstrate resilience and the ability to, understand and empathise with clients from diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. You will also need to demonstrate a high standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information.
Due to the nature of this role, a DBS check would be run on successful candidates. Please note this is a full -time role, Monday-Friday, 35 hours per week based on site 2 days per week.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
We’re looking for a highly skilled and experienced public affairs professional to join our small staff team to lead our public affairs activity and to grow the influence of the Children and Young People’s Mental Health Coalition. This is an exciting opportunity to influence positive change at a time of significant policy and political developments.
As Public Affairs Advisor, you will lead on the Coalition’s public affairs and influencing activity. You will be responsible for influencing the Government’s policy and legislative agenda relating to children and young people’s mental health, forging relationships with the new Parliament, and ensuring the Coalition’s views are heard across Westminster and Whitehall.
With over 370 members across the country, our Coalition has a significant potential to extend its influence. Many of our existing members are well placed to influence at a local level through working with their NHS Integrated Care Boards, councils and MPs, but do not always feel confident carrying out public affairs work. As Public Affairs Adviser, you will work with our members to upskill them to carry out their own influencing activity through a series of ‘Learning and Development’ workshops.
You will have Public Affairs experience of developing successful strategies to influence legislation or government policy, have strong knowledge of political systems and processes, have existing networks and contacts, and feel passionate about creating positive change for babies, children and young people.
This is a new role within the Coalition staff team and is generously supported by the Prudence Trust and the Hollick Family Foundation.
Key responsibilities
- Lead the development and delivery of the Coalition’s parliamentary influencing strategy.
- Build and maintain relationships with Parliamentarians and other key stakeholders, such as civil servants and special advisers.
- Lead the Coalition’s engagement with Parliament and Government, ensuring strong systems are in place to capture and track engagement.
- Monitor and respond to political and legislative developments affecting our work, making recommendations for responses, and proactively seeking opportunities to further the Coalition’s objectives.
- Provide political intelligence to the staff team, Chair and our members, and help to prepare staff for parliamentary activity as appropriate.
- Produce high quality written briefings, reports and other materials that communicate our messages clearly and effectively to a parliamentary audience. This will also include contributing to other Coalition communications such as media responses, newsletters, blogs, and social media posts.
- Plan and deliver events aimed at political stakeholders, for example, parliamentary events and roundtables.
- Participate in collaborations with other charities for shared influencing activities, for example the Fund the Hubs campaign and the Future Minds campaign.
- Support work on legislation as appropriate, including drafting amendments.
Working with members
- Regularly engage with members to understand their influencing priorities and to gather insight to help inform the Coalition’s wider influencing priorities.
- Connect Coalition members to decision makers and help spotlight their work, for example, helping to organise visits to services.
- Provide advice to members on engaging with their local decision-makers such as their local MP, Integrated Care Boards and Councillors.
- Deliver workshops with members to share information and skills related to influencing and public affairs activity. For example, this could include delivery of sessions on influencing local systems, working with the government, and legislative processes.
General
- Work closely with the Coalition Lead, the Policy and Public Affairs Assistant, and Chair of the Coalition to develop and review priorities for the Coalition and support to drive these forwards. You will also be required to work closely with the staff at Centre for Mental Health.
- Support with the development and implementation of the Coalition’s work plan and projects.
- To undertake any other duties as reasonably required by the Coalition Lead or Chair of the Coalition
The deadline for applications is Sunday 27th April 23:59
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a dynamic Support Worker to provide holistic support to Praxis clients. You will be part of a holistic support service beyond traditional client assistance, focused on enabling people to navigate the immigration and asylum system independently, and empowering people with lived experience to champion their own cause. Your responsibilities will encompass delivering support in areas such as housing, benefits advice, access to education and employment with the assistance of volunteers.
Praxis Community Projects is a dynamic, award-winning human rights charity that supports migrants in crisis or at risk, ensuring their essential human needs are met and that they can overcome the barriers they face. We provide legal advice and a range of welfare support, including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.
The ideal candidate will have a good understanding of the challenges faced by migrants with NRPF and those at risk of homelessness navigating systems, and what they need to overcome these. They will be able to step immediately into a busy advice environment and work independently.
At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
We are a progressive organisation, committed to an inclusive workplace which reflects our values and the society we want to live in.
We recognise that how you feel about your work is impacted by what is happening in your life outside of work. As a result, we offer generous family leave policies, with equal parental leave, flexible and hybrid working, and enhanced annual leave through our Life Happens and Religious and Reflective Leave policies. We take care of our staff by thinking about their health and wellbeing and offer reflective practice, a Menstrual Champion and a range of policies to support people at work.
We welcome applications from all backgrounds and particularly encourage applications from candidates with lived experience of the migration system or who have experienced homelessness.
Having a criminal conviction will not automatically disqualify you from this role. We believe in second chances and assess each application on individual merit. We encourage all qualified candidates to apply, regardless of background.
Our Attractive Benefits Package Includes
· Culture of flexible and hybrid working (where appropriate)
· 25 days annual leave increasing to 30 with service (plus paid Bank Holidays)
· Equal parental leave (incl. 26 weeks on full pay, eligible after 1 year in post)
· Religious/reflective leave, life happens leave and menstrual leave
· Reflective practice for all frontline roles
· Employee Assistance Programme offers counselling and support 24/7
· Workplace Pension Scheme and Life Assurance (1x annual salary)
· Financial wellbeing support, including payroll savings, signposted advice and hardship loans
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Teya Cooper - Support Coordinator.
To apply, send us your CV and cover letter demonstrating how you meet the requirements in the Person Specification. Where relevant, use examples to illustrate how you meet these requirements. Applications will only be accepted with a cover letter.
If you don’t meet every single requirement, but you’re excited about the role and think you could do it well, please apply. We’re happy to consider transferable skills and potential.
To apply, send us your CV and cover letter demonstrating how you meet the requirements in the Person Specification. Where relevant, use examples to illustrate how you meet these requirements. Applications will only be accepted with a cover letter.
If you don’t meet every single requirement, but you’re excited about the role and think you could do it well, please apply. We’re happy to consider transferable skills and potential.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.





The client requests no contact from agencies or media sales.
Prospectus is passionate about supporting organisations close to the frontline, and few organisations have greater impact on lives than this one.
Personal debt and its consequences have an enormous effect on individuals and families alike. Our client works with partners to provide budgeting advice and support to try and alleviate these difficulties, working with service users to prepare detailed financial statements and explore ways of maximising income and reducing outgoings. Advisers in this organisation negotiate with creditors directly on behalf of clients; set up manageable and sustainable repayment arrangements and provide full casework services.
You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner for the clients you are supporting by liaising with your clients, advisors and partner organisations. Effectively, you will hold the hand of clients who are finding their journey to debt relief a challenge with a mix of empathy and support, but also with comprehension of the system, and what actions the client needs to take..
You will empower and support financial literacy of clients and will ideally be qualified as a Connect Money Mentor (CMA) or equivalent, and will be able to demonstrate an excellent understanding of the welfare benefit system and have experience of advising customers on benefits.
At a personal level you will also need to demonstrate resilience and the ability to, understand and empathise with clients from diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. You will also need to demonstrate a high standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information.
Due to the nature of this role, a DBS check would be run on successful candidates. Please note this is a full -time role, Monday-Friday, 35 hours per week based on site 2 days per week.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
About the role
The Refugee Council’s services strategy is aimed at delivering high impact, sustainable services that are centred on the needs of people seeking asylum and refugees in the UK, and improving the system of support that they rely on for their safety and future lives in local communities. We seek to significantly improve early access to information, advice and support for people seeking asylum and refugees in crisis and those seeking to integrate into the UK.
In December 2023, with consultancy support, we designed an exciting youth service strategy with a delivery model centred around children’s needs and with the vision for change on how separated children and young people are treated in their asylum journey by creating holistic casework, high quality joined up relationships across the organisation, collaboration with local partners and supporters through learning and sharing best practice to transform their experience and bring systemic change.
The Age Dispute work sits within the Youth Casework team, and we seek to deepen the impact by supporting more children and young people now dispersed across England and who are wrongly age assessed of assumed as over 18 by the Home Office and/or by the local authorities. The age disputes casework adviser will bring expertise to provide specialist casework to challenge incorrect age assessments, use experience to deal and prioritise high risk cases, work with various stakeholders including legal representatives, statutory agencies, and collaborate with others in sector to develop, learn and share best practice resources in casework provision. The postholder will maintain an understanding of the changing practice in relation to age assessments in particular and the wider policy landscape, work with colleagues in the Youth Services and in consultation with the Youth Services Manager, liaise with other relevant Refugee Council teams, including advocacy, practice development, youth involvement, In-Form to use casework evidence to address inequities in policy and practice.
Based within the Youth Services of the Refugee Council, the Age Disputes Casework Adviser will be responsible for:
- Working with children and young people to understand their experiences and needs.
- Working closely with other Age Disputes Casework Advisers and the Youth Services Manager to identify and review high risk and complex cases that need prioritising and create effective internal case triage and allocation systems.
- Liaising with a wide range of stakeholders to ensure that the needs of young people with disputed age are recognised and met.
- Identifying age assessment policy and practice issues impacting on the lives of separated children for possible action via strategic litigation with legal representatives and advocacy colleagues.
- Maintaining expert casework knowledge and understanding of the environment and barriers that separated children seeking asylum face in with regards to the assessment of their age, and issues related to access to high quality information, advice and legal representation on immigration, asylum and welfare, and always learning and sharing the knowledge with others.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 2 May 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.