First Line Support Officer Jobs
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Working for The Royal Marsden Cancer Charity offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer.
In the role of Individual Giving Assistant – Supporter Retention & Development at The Royal Marsden Cancer Charity, you will play a key role in supporting the Individual Giving team. Your work will focus on retaining and developing relationships with supporters, ensuring they have the best possible experience with the charity. This includes managing supporter queries, processing donations, and providing sensitive and empathetic communication, particularly with those donating in memory of loved ones.
You will also help execute fundraising campaigns, contributing to the planning, proofreading of materials, and adhering to timelines and budgets.
Additionally, you’ll provide administrative support to the team, maintaining accurate records and occasionally covering reception duties, to ensure smooth day-to-day operations. This role is crucial in helping the charity achieve its ambitious fundraising goals while making a meaningful impact on the lives of cancer patients.
Please send your CV and a cover letter highlighting how you meet the skills and experience in the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: ASAP
Key Responsibilities:
1. Assessing learner skills and needs to establish starting points/baseline, with other TAP staff
2. Setting up and supporting learners in work placements to develop their skills and gain meaningful experience
3. Observing and evidencing the learner journey (keeping detailed records), monitoring learner progress (including target progress)
4. Liaising with families and team around the learner as required and to contribute to reviews- ensuring learners are working towards their outcomes and aspirations
5. Supporting employers and learners to work together effectively- suggesting and implementing reasonable adjustments
6. To work with Curriculum Manager/Team Leaders to support learners during class days, helping to create learning materials as needed.
7. To work with Curriculum Manager/Team Leaders to support learners with travel training, wellbeing support and signposting to extracurricular/socials and community events
8. Working alongside the Engagement Officer to find, source and maintain employer relationships
9. To support learners during social events, insight days and trips
Please see job description for further information
Supporting autistic and neurodiverse adults into employment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for nearly one hundred years.
We are seeking an experienced and enthusiastic supported housing professional to join our unique Support Team to:
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Collaborate with the Rehousing Support Manager and external agencies to ensure a tailored rehousing service that meets residents' needs, while providing guidance and support through events and consultations.
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Maintain effective communication by responding to correspondence, conducting interviews and home visits, ensuring accurate record-keeping, and addressing inquiries or complaints to deliver excellent customer service.
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Work towards individual and team targets, contribute to the Fulham Decant Project, and handle general office duties while ensuring smooth communication and efficient operations within the team and across departments.
The successful candidate will:
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Have strong communication and interpersonal skills, able to provide clear guidance, handle inquiries or complaints, and build effective relationships with residents, external partners, and teams.
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Be highly organized and detail-oriented, capable of managing multiple tasks, maintaining accurate records, and ensuring timely completion of paperwork while meeting legal and procedural requirements.
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Demonstrate empathy and a customer service mindset, committed to supporting residents' needs, resolving issues, and contributing to team and organizational goals.
If you would like to work for us and have a passion for providing excellent support along with the experience needed for this role then we would like to hear from you. Please see our JD attached for more information.
Stoll appointments are subject to an enhanced DBS check.
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
The client requests no contact from agencies or media sales.
To support the Programme Finance Manager in running efficient and effective programme financial accounting, programme financial management and programme financial reporting processes in relation to AKF (UK)’s programmes and grants. To provide support to the full life cycle of grants: from donor concept notes/proposals to final reports. To maintain a close working relationship with AKF (UK) finance and programme teams and relevant staff from across the Aga Khan Development Network (AKDN) agencies and external donors as required.
Programme financial planning, management and reporting
In close consultation with the programmes/partnerships team:
• Support the design and implementation of effective quality controls to ensure compliance with donor requirements and to maintain appropriate donor stewardship, including through manuals, checklists, templates, and other tools
• Monitor spending and activity implementation and ensure regular scheduling of grants management meetings, alerting the Programme Finance Manager and Programmes/Partnerships team about significant under or overspend on a timely basis
• Maintain internal tools that track active grants, cost recoveries and cash balances and ensure they are kept up-to date
• Maintain internal tools tracking pipeline and secured funding (Awards Information Management System -AIMS) and ensure they are kept up-to-date
• Prepare financial information for internal reporting purposes, including (but not limited to) the quarterly CEO report, monthly dashboard and quarterly cash balances (co-finance) report.
Grants management and compliance
• Maintain the grants management tracker so that grants are properly recorded and monitored, ensuring that input from the Programmes/Partnerships team and the Programme Finance Manager are incorporated on a timely basis
• Undertake administrative tasks related to grants, including setting up of grant codes (pipeline and secured), collecting and forwarding information to different units and executing follow up tasks as required
• Review budgets for concepts/proposals, ensuring the inclusion of AKF(UK) costs, make recommendations for improvements and liaise with the programme/partnerships team and field units to ensure these are complete, accurate, consistent with the narrative, compliant with donor requirements, and correctly formatted for presentation to donors
• Support the preparation, review and submission process for donor financial (and narrative as relevant, e.g. ECHO) reports to ensure compliance with donor requirements; ensure reports are produced on time to a high standard and are consistent with the narrative
• Ensure timely submission of cash requests as required by donor contracts and internal sub-grant agreements
• Prepare donor and internal sub-grant agreements with AKDN agencies, field units, and implementing partners, including (but not limited to) those with co-financing
• Ensure that donor and AKDN rules are being adhered to regarding procurement, accounting, project expenditure, and implementation of activities through regular reporting, engagement with the field, and remote spot checks
• Carry out monitoring visits and audits on specific projects as necessary
• Assist in the preparation, support, and follow up of internal or external grant audits and expenditure verifications of AKDN field units, including direct liaison with auditors as required, and ensure that management (programmes and finance) is apprised, including through maintaining and updating the audit and disallowance summary
• Develop and deliver relevant training and reference material on grants management, including procurement, donor regulations, IATI, finance and reporting for Programme, Finance, and other field-based staff; act as a resource for agencies/field units on donor regulations and compliance
• Ensure all AKF (UK) direct grants are reflected on the IATI system, and update the required information on a quarterly basis
Audit, internal controls and risk
• Contribute on programme finance to all audits and statutory compliance in line with UK and AKF/AKDN regulations and compliance requirements
• In collaboration with field units, prepare due diligence assessments for potential new partners or donors and ensure these are refreshed periodically
• Troubleshoot financial, donor compliance and procurement-related queries identified through monitoring grants or as raised by management or field units
Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations. The role will involve travel to countries in which we operate grants. Normally this could be 2 – 3 trips per year.
Qualifications
• CCAB qualified accountant (desirable).
Experience
• 3 years relevant experience in financial accounting and financial reporting
• Experience of designing and managing effective administrative systems and procedures
• Experience of budgeting, forecasting and cash-flow management
• Experience working in international organisations or donor agencies including field-level implementation highly desirable
• Experience working with EC, ECHO, DFID or equivalent and familiarity with the various compliance rules and regulations highly desirable
Skills
• Good interpersonal, customer care and liaison skills with a wide range of stakeholders
• First rate oral and written communication skills
• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines
• Ability to problem solve, working with both internal and external stakeholders to deliver results
• Ability to work in a multi-institution network within a multi-cultural environment
• Fluent in oral and written English
• Proficient in all Microsoft Office applications, especially Excel
• Excellent numeracy, financial analysis, and financial presentation skills
• Ability to synthesise complex operational and financial details for reporting and presentation
Knowledge
• Broad understanding and experience of development issues and organisations
• Understanding of and appreciation for ADKN’s goals, values and ethics
• Knowledge of charity accounting
Application Details:
• Must have right to work in the UK
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
• Closing Date: 30th September 2024
The client requests no contact from agencies or media sales.
We’re looking for two creative individuals to join us as Marketing Officers and play a vital role at the heart of our marketing operations. We encourage you to apply if you have good verbal and written communication skills and are looking for an entry-level role, preferably with some background knowledge in communications or marketing. Above all, showing a passion to make a difference to one of the biggest social issues of our day – ending the housing emergency.
About the role
The Marketing Officer role reports to the Senior Marketing Manager. The focus of this role will be to support on creative and paid media plans for integrated national and local marketing campaigns, across a variety of Shelter functions. The role will receive on the job training for key marketing skills like writing creative briefs and running paid social campaigns.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Marketing team works together to communicate the housing emergency and its solutions in relevant and engaging ways. This helps key audiences understand what we are fighting for, why and how. We work closely with our Services, Campaigns, Fundraising and Retail divisions to help achieve strategic objectives.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Improving the mental wellbeing of Londoners by supporting them to gain and sustain good employment
We are a dynamic mental health charity on a mission to support Londoners facing mental health challenges to harness good employment as part of their mental health recovery journey. We have been successfully changing lives for over 30 years by applying innovative evidence-based approaches to employment support. Our approach is guided by our core values, and we are dedicated to fostering an equitable, diverse, and inclusive organisation.
As an Employment Specialist at Twining Enterprise, you will play a crucial role in our IPS Workwise Employment Services programme. The service provides employment support to people across Northeast London, with serious mental health challenges, to gain and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. Your contributions will directly influence the lives of our clients, changing their lives by guiding them towards a path of empowerment and independence. A day in the role might include client meetings in person or online, reviewing client documents and providing feedback, following up on new client referrals, completing client records using Twining and partner databases, completing performance/progress reports, liaising with employers about potential job vacancies, going to jobs fairs, and liaising with referral partners.
Why Twining Enterprise?
Joining Twining Enterprise means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
- A commitment to Twining's mission, vision, values;
- A dedication to promoting mental health and meaningful employment;
- A positivity to champion equality, diversity and inclusion;
- Deliver a high performance, quality-driven service. You will be required to lead by example in line with our values, motivate the team and demonstrate best practice principles of delivering an IPS employment service. This will include working alongside managers and frontline staff and members of partner/commissioner organisations.
- Deliver a role with a dual responsibility to clinical partners and Twining, while complying with Twining's internal procedures and all relationships, both internally and externally.
- Manage a caseload of up to 25 people, advising and supporting clients to overcome barriers, to help them find new employment and remain in work.
- Ensure Twining's CRM and the Trusts Rio system are updated with all plans and actions relating to your clients. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Create a culture of continuous improvement, taking ownership for problems, adopting forward thinking strategies for improvement in everything we do and take the lead on making change happen.
- To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
- To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
- To promote the benefits of supporting participants to access employment, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
- To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
- To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
- To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
- To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
- To deliver employment workshops with other members of staff as required.
- To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
- To maintain a professional relationship with the clients and with staff, with particular attention to confidentiality and maintenance of professional boundaries.
- Update and maintain NHS patient record (Rio).
The role holder must also:
- Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
- Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
- Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
- Receive regular supervision and training to meet individual, team and organization's needs.
- Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
- IPS delivery experience (D)
- Demonstrable evidence of Continuing Professional Development (E)
- Experience of internal (and external) partnership working (E)
- Demonstrable experience of successfully working to targets (E)
- Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E)
- Experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
- Experience of joint working and working in multi-agency partnerships (D)
- Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
- Excellent verbal and written skills and ability to communicate concisely and effectively (E)
- Demonstrable experience of providing excellent customer service skills (E)
- Understanding of our participant group and the barriers they may face (E)
- Skilled in coaching and guiding people to maximise potential (E)
- Knowledge and understanding of the relationship between employment and mental health (D)
- Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
- Able to present confidently to external stakeholders and partners at various levels (D)
- Experience of opening job opportunities with a range of employers (D)
- Understanding of data protection and information security (E)
- Excellent interpersonal and communication skills (E)
- Dynamic personality, confident engaging with a range of stakeholders to promote the service (E).
- Good at building relationships with both internal and external stakeholders (E).
- Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
- Ability to work well as part of a team and independently when required (E)
- Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
- Strong belief in the value of employment in supporting good mental health (E).
- Empathetic and person centred (E).
- Open to feedback and proactive in addressing self-development (E).
- Proactive in managing one's own health and wellbeing (E).
- Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E).
- This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E).
- Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974 (E).
- Trained in the IPS approach (D).
- Willingness to travel in designated Borough of Redbridge (E).
- Able to work flexible hours as the needs of the job dictate (E).
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Twining Enterprise is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We therefore encourage interested candidates to apply as soon as possible to ensure their application is considered.
Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential. We work with NHS, academia and community organisations.
An exciting support role has become available in Maudsley Charity’s Grant Programmes team.
Are you looking for a new challenge, a place you’ll be valued, and a team you can make an impact on to achieve common goals? Can you communicate effectively and work with a senior team and senior external stakeholders?
We’re looking for a Team Support Officer and PA to provide PA support to our Director of Programmes and provide administrative support to the Programmes team’s delivery of work. The ideal candidate will share our values, have excellent attention to detail, a strong sense of initiative and an approachable manner.
Maudsley Charity – Team Support Officer and PA
Location: Denmark Hill, London (and home working)
Salary: £33,000 per annum, plus excellent benefits
Contract: Permanent
Our small, ambitious team works in a collaborative and supportive way. A big focus of the role is prioritisation and planning, so you’ll support the Director of Programmes, Head of Impact & Effectiveness and wider team to prioritise, forward plan, manage diaries and prepare for meetings. This is a great role for someone wanting to develop their administrative experience and exposure to board and executive level working. You will have responsibility for supporting a Trustee level grant making committee. You’ll get exposure to the strategic overview of the Charity and insight into managing teams, grant-making and charity operations. You’ll quickly see the impact you can make within the team to improve our effectiveness and ways of working; and what we’re working to achieve as a charity.
Maudsley Charity works primarily with South London and Maudsley NHS Foundation Trust and the Institute of Psychiatry, Psychology and Neuroscience, King’s College London, as well as a range of voluntary and community organisations to fund ideas, big and small, that drive service improvement and support people who experience mental illness.
The Charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham and Southwark), but the work we fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community. The Charity is committed to ongoing development and learning about how to make an impact. Find out more about our change model that underpins our way of working.
We are based in our vibrant offices in the Ortus Centre, Denmark Hill; a great place to work and hold events. We offer a friendly working culture, with the following benefits for our staff (just to name a few):
- Hybrid working, 2-3 days spent with the team at Ortus/onsite each week and 2-3 days at home/offsite.
- 25 days annual leave, with a further one day after 3 years’ service and a further one day after 5 years’ service. Plus, additional non-working office closure days over the Christmas period.
- Pension scheme with up to 6% employer contribution, subject to a minimum 3% employee contribution.
Maudsley Charity is an equal opportunities employer and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
Speak to Harris Hill about joining our ‘Ask Us Anything’ webinar to really “ask us anything” about the role and understand our values.
How to apply
Maudsley Charity removes bias from the recruitment process to ensure fairness. This is done by initially asking interested applicants to answer four competency-based questions – these will be anonymously scored by the panel. You’ll still need a CV to have productive conversations with the Harris Hill Consultant, but CVs will only be reviewed by the Charity if you are invited to interview.
Ask Us Anything webinar: Friday 27th September 12-1pm
Closing date for applications: Friday 4th October 5pm
Recruitment exercise (carried out online): Thursday 17th or Friday 18th October (c.40 minutes)
Interview (face-to-face in Ortus): Friday 25th October (c.45 minutes)
If you would like to receive further information and discuss this role, please contact Emma Stone at Harris Hill via the apply button.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Do you want your job to feel exciting again? If you’re a highly motivated, experienced fundraiser looking for a new challenge in an ambitious and friendly team then look no further.
The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. Could you be the newest member of our team? We are seeking an experienced Fundraising Marketing Officer to join us as we approach our centenary. The ideal candidate will have a proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.
The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance. We work with leading fundraising specialists throughout the UK to refine our approach and deliver outstanding results for one of the UK’s leading animal welfare charities.
Location
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
Why become part of World Horse Welfare’s team?
Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.
We care about our people because they are the ones who enable us do achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
The client requests no contact from agencies or media sales.
Salary: £30,000 - £35,000, non negotiable and dependent on experience.
Location: This is a remote role, with a requirement to attend the UK Covid 19 Inquiry as frequently as possible when it is sitting, and on key days such as the opening of Modules or when high profile witnesses are called.
Hours: Full time, but flexible, with a requirement to work outside of office hours to attend key meetings and manage the press inbox when there is high demand.
Covid-19 Bereaved Families for Justice are looking for a press officer to oversee our press and communications as we fight to ensure the mistakes from the pandemic are never repeated again.
This is an exciting opportunity to manage the press office for an organisation which in recent years has been at the forefront of some of the biggest news stories in the country, including the Covid Inquiry, ‘Partygate’ and many more.
We are looking for someone who supports our cause of ensuring that the mistakes made in the pandemic are never repeated and has good people skills to work sensitively with those who have been bereaved by Covid-19.
You will be one of a four person staff team working alongside our Directors and over 7,000 members who are all personally bereaved. You will be line managed by our campaign manager.
To apply, please provide us with your CV, and a cover letter outlining how you meet our essential criteria and why you would like to take on this role.
Press Officer Responsibilities:
• Manage our press officer so that we are able to respond to press inquiries in a timely and effective manner. We are lucky enough to manage a very busy press office, so strong organisational skills are required.
• Create press plans and proactively pitch stories which help achieve our wider campaign goals. This will involve creating press strategies with creative flare and the Press Officer will need to be comfortable thinking of new angles and stunts to raise our profile.
• To cultivate new and nurture existing media contacts
• Media train and support volunteers from the campaign
• Deputise for the campaign manager when required
• Oversee and generate fresh content for our social media channels, working alongside volunteers from the campaign
• Support with drafting copy to update our members as well as fundraising and reaching other external stakeholders when necessary
• Translate at times complicated policy lines around public health and legal processes into compelling personalised narratives for press statements and comments
Essential Experience:
• Experience of working within a busy press office environment, PR agency or as a journalist
• Proven experience of creating and implementing effective media strategies which help advance wider organisational aims and goals.
• Proven experience of proactive pitching stories in high profile media outlets that help to advance an organisations aims
• Proven experience of managing and maintaining good relationships with a variety of journalists, including national print and broadcast media, as well as political and health correspondents.
• Experience of prioritising effectively in a demanding and fast paced environment
• Excellent writing skills that can be tailored to reach a range of audiences.
• Experience of working with case studies and being sensitive and supportive to their needs
• Experience of successfully media training spokespeople
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK
• An understanding of, and commitment to, the principles of equality, diversity and inclusion
Desirable experience
• Experience of managing, creating and implementing media strategies on contested issues in a fast paced environment.
• Experience of media training volunteers and people with lived experience of a particular issue
• Experience of working in social media to help an organisation reach a wide audience
You may also have experience in the following: Press Office coordinator, Communications Coordinator, Digital Marketing Coordinator, Online Marketing, Email Marketing Assistant, Marketing Assistant, PR Coordinator, Marketing Administrator, Marketing Executive, Marketing Co-ordinator, Marketing Assistant, Marketing Coordinator, Marketing Associate, Digital Marketing Executive, PR Officer etc.
REF-216 971
We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job summary
The Supporter Care Assistant is the first point of contact for supporters. They’re key to making sure everyone fundraising for us feels supported and appreciated through excellent communication. This is a great first job in fundraising for someone looking to build a career.
The right candidate will love building relationships, have excellent attention to detail and enjoy working through processes. You’ll be able to manage a busy workload which depends on meeting deadlines and be a team player with excellent communication and people skills. Above all you’ll have a real desire to make a difference to the lives of people affected by bowel cancer.
Closing date: Monday 30 September, 9am
Interviews: Wednesday 9 October 2024
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria. If you'd like an informal chat about this role please contact Karina Norton-Amor, Events Manager.
Safeguarding
Safeguarding is everyone's responsibility and we're committed to safeguarding children, young people and vulnerable adults, we expect all staff and volunteers to share this commitment. Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon role.
Interviews: Weds 9 Oct
The client requests no contact from agencies or media sales.
The Development team at Pembroke College plays a pivotal role in advancing the College’s mission by securing critical financial resources and fostering a culture of philanthropy and donor stewardship, contributing significantly to the growth and success of the College.
We are looking for maternity cover for eight months for the role of Senior Alumni Relations Officer, responsible for building and strengthening relationships between Pembroke and its alumni and other supporters. This includes engagement activities such as events, supporting the Alumni Ambassador network, contributing to alumni communications and publications, and acting as a point of contact for the College’s alumni.
The main duties to be carried out by the post-holder include:
Alumni Relations
- Manage administration of the alumni volunteers through the Alumni Ambassador network and Alumni Advisory Board (AAB) alongside the Chair of the AAB, providing approved College updates and reports in a collaborative and effective manner.
- Ensure regular alumni communications and marketing for events and engagement opportunities are of the highest calibre and take advantage of the great breadth of content available through Fellow, staff, student, and alumni sources.
- Ensure accurate and thorough records are kept on alumni interactions and engagement with the College so that productivity and relationships can be tracked and enhanced.
- Act as a first point of contact for alumni, dealing with ad hoc queries via email, phone, and in person.
- Coordinate the ‘Pembroke10’ network for recent leavers.
- Educate current students about alumni benefits and develop opportunities for students to interact with alumni and supporters so that students become engaged alumni as well as future donors.
- Provide ad hoc tours of College for groups of visiting alumni.
- Ensure that Alumni Relations supports opportunities for the identification and cultivation of alumni prospects.
Events
- Organise events from initial ideas to final feedback, with a variety of goals and objectives including alumni engagement, stewardship and fundraising.
- Work with colleagues, alumni and Fellows to identify new events to appeal to underserved segments of the alumni, parent, student, and other communities.
- Attend events and ensure they are run smoothly and professionally.
- Coordinate High Table dinner bookings for alumni.
Internal collaboration
- Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
- Undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours, for which time off in lieu will be given.
The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.
The Role: Bereavement Support Worker
As a Bereavement Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals affected by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.
This role offers flexibility, allowing you to work remotely or in person, depending on the needs of the service and your own availability. Bereavement Support Workers operate within a flexible rota system to ensure those in need of support receive timely and consistent care.
Responsibilities:
- Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction.
- Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
- Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
- Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
- Maintain accurate and confidential records in line with GDPR and the charity’s policies.
- Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.
Ongoing Support
As a Bereavement Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
The deadline for submitting applications is 4.00pm Friday 11 October 2024.
Interviews will be held Tuesday 15 October 2024.
Please only apply if you meet the person specification and have the required skills, qualifications and experience.
The deadline for submitting applications is 4.00pm Friday 11 October 2024.
Interviews will be held Tuesday 15 October 2024.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.
This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 30th September 2024
Interview date(s): w/c 7th October 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Finance Officer
This is an exciting opportunity to join Depaul as Finance Officer, a charity making a real difference in people’s lives.
Position: Finance Officer
Location: London or Manchester/Hybrid
Contract: 6 Months Fixed Term Contract
Hours: Full time 37.5 hours
Salary: £37,340 (ILW) per annum plus Pension and other benefits
Closing Date: Sunday 13th October 2024
About the Role
This role will lead on the day-to-day operation of the accounts receivable, credit control, accounts payable and cash management functions. You will be required to work closely with the financial controller and other members of the Finance Team to ensure that processing in these areas is complete, accurate and compliant, and supports the timely preparation of management accounts. You will also work with colleagues from across the organisation and key external stakeholders to ensure that income is received, cash is held and monitored following the Charity’s internal financial controls, and all legal and regulatory requirements are complied with.
There will be a need to exercise good leadership and management skills and be able to prioritise and delegate effectively to the Finance Assistants.
Key responsibilities include:
- Lead the day to day operations of the sales ledger function
- Responsible for ensuring invoices are raised on time and in line with agreements with funders
- Responsible for the collection and recording of all non-rental income, in accordance with the charity’s income and internal controls policies
- Main point of contact for queries regarding non-rental income sales invoices
- Monitor all cash transactions and ensure they are recorded on the Finance system on a timely basis
- To lead on the day to day operations of the purchase ledger function
- To manage the preparation of the weekly payment run, ensuring that all due items are included
- Review nominal ledger activity and post journals for on a timely basis to ensure ledger information is accurate and complete in line with month end timetable
- Responsible for the accurate preparation of month end reconciliations for allocated balance sheet codes including Fixed Assets, bank accounts, debtors, accrued and deferred income
About You
You will need to have the following skills and experience:
· Part-qualified accountant or extensive and demonstrable experience in a variety of financial roles
· Experience in the preparation of accounts to trial balance stage
· Credit control experience
· Excellent IT skills, and an ability to identify opportunities for efficiencies through automation.
· Ability to use initiative, make sound decisions and prioritise effectively to ensure that outcomes are met
· A sound knowledge of and commitment to the implementation of financial controls to protect organisational resources
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others
· Personal and professional integrity and a commitment to Depaul values and mission
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialize in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and the South Coast.
You may have experience in areas such as: Finance Officer, AAT, Bookkeeping, Payroll, Finance Assistant, Financial Assistant, Payroll Officer, Payroll Assistant, Bookkeeper, Bookkeeping Assistant, Finance Administration, Finance Admin.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life.
We are recruiting for an experienced HR Officer to support on employee lifecycle administration, and proactively contribute to the review and development of HR processes at CASPA with a strategic focus on accessibility and user experience in a neurodiverse organisation.
The HR Officer plays a key role in supporting the HR and Operations Team to develop and maintain a positive, engaging, and inclusive working environment for our staff and volunteers.
CASPA’s ideal HR Officer is self-aware with a growth mindset, and takes a flexible, agile, a creative problem-solving approach to their work. They have a strong and resilient work ethic and understand the value and importance of maintaining confidentiality in HR matters, and align with CASPA’s mission and values.
We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values.
Ability to travel in and around the Bromley area is essential to the role.
We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.
If you are keen to join us at CASPA and believe you have what it takes to take on this role, please read through the Job Description carefully to learn more about what is required in the role and person specification.
Please apply with your CV and a one page Supporting Statement (cover letter) highlighting your motivation for the role, your motivation for working for the organisation, as well as your key skills/experience in relation to the Person Specification in the Job Description. (Please note that generic cover letters will not be accepted).
The client requests no contact from agencies or media sales.