Financial Manager Jobs

The Girls’ Network aims to inspire and empower girls from the least advantaged communities by connecting them with a mentor and a network of professional role models who are women. We have a large and growing network of supporters, mentors, schools and partners across eight regions of England.

We are now looking for a Senior Fundraising Manager to join our team.

THE ROLE

• We are going through an exciting period of development, with significant opportunity for growth within our corporate partnerships and high levels of interest to build-on and develop. The role would suit someone who is looking to work with a high degree of autonomy and who welcomes the chance to be innovative and strategic, whilst being supported to achieve their goals, working with our Fundraising & Communications team (currently four staff) and collaborating with our regional Network Managers.

About you:

• You will have at least five years relevant experience, ideally with at least three years working in corporate partnerships/fundraising and be able to demonstrate previous success in generating income and achieving targets. You will be an exceptional communicator with the confidence to work on your own initiative and to build relationships with internal and external stakeholders.
• You will be well organised with excellent attention to detail, work well under pressure and have the ability to think both strategically and operationally. Experience of working with CRM systems is preferred.
• You have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.
• You understand the time and resource limitations of a small charity, and you thrive on the potential to make a real difference with your work.

Income Generation

• Account manage a portfolio of corporate partners and public sector organisations, to meet operational priorities and annual income targets, providing an excellent supporter experience
• Develop funding propositions and case for support to meet priorities, working closely with Head of Fundraising and Head of Programmes
• Collaborate with Network Managers on regional corporate partnerships, to ensure consistent supporter experience and identify opportunities for development, as appropriate.
• Manage prospect pipeline with a focus on priority sectors, working within wider capacity for new business
• Promote payroll giving and other employee fundraising activities and campaigns.
• Oversee calendar of third party events, liaising with external partners
• Provide internal management information and reporting to colleagues, as required.

Engagement

• Develop a suite of engagement materials working with Communications Manager and external suppliers.
• Collaborate with Communications Manager on annual communications plans, including fundraising campaigns in support of International Women’s Day and The Big Give.
• Work with Communications Manager to ensure regular updates to website and other digital channels (social, e-newsletters), identifying opportunities for partnership activities.

Stewardship

• Develop account management processes, ensuring timely impact reporting or other agreed deliverables.
• Ensure all donations and supporters are thanked in a timely and appropriate mode to their giving channel.
• Keep all relevant donor contact history and financial information up-to-date on Salesforce, ensuring adherence to GDPR and other relevant good practice.
• Work with Head of Fundraising & Communications and CEO to deliver appropriate partner recognition including events and other engagement activities.

WHAT YOU WILL BRING TO THE ROLE

Essential skills, knowledge and attributes

• Proven experience in the charity sector fundraising across income streams
• A skilled and confident relationship builder who enjoys maintaining and sustaining contacts
• Extremely well organised and self-motivated
• Business acumen – the ability to recognise opportunities to help achieve income targets
• Strong written and verbal communication skills
• Commitment to gender equality and social mobility
• Confidence managing stakeholders
• Resilience and optimism

Desirable skills, knowledge and attributes

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations
• You have safeguarding knowledge
• You have experience of Salesforce or another CRM system

OUR BENEFITS

We want to help everyone achieve more at work as well as in their personal lives and in their wider career, so that they feel proud of the part they play at The Girls' Network. We are committed to providing equality of opportunity in employment and to developing working practices and policies that support work-life balance.

Benefits

• Pension scheme; employer contribution of 3% and employee of 5%
• 27 holiday days per year, plus public holidays (pro-rata)
• Extended and comprehensive sick pay policy
• Enhanced Family Leave pay policy

Learning & Development

• Annual training budget upon completion of your probation period (pro rata)
• Professional development support and allocated time off for training
• Continual learning and development through team days and whole staff training

The Way We Work

• Flexible working policy: we respect that people have commitments and provide flexible working hours through discussion
• A positive and supportive team culture, regular check-ins and optional social events
• Working from home allowance to support you with essential tech needs
• We support you with a Girls’ Network buddy who you can reach out to beyond the induction period

HOW TO APPLY

• Visit our website for the candidate pack and details on how to apply.
• Closing date is 9am Friday 3rd January 2025. Interviews will be held online on during the week commencing 13 January 2025.

Good luck with your application.

Donor Acquisition & Innovation Manager

Help to empower communities and create lasting change. We are looking for a dynamic and innovative Donor Acquisition & Innovation Manager to join a growing fundraising team.

Position: Donor Acquisition & Innovation Manager

Salary: £30,000 - £35,000 (depending on experience)

Location: Hybrid: Home-based with at least 2 days per week in the office (Oxford)

Hours: Full-time, permanent

Closing Date: 9:00am, 20 January 2025 - We encourage early applications as the vacancy may close before the advertised deadline if the right candidate is found. 

About the Role

This exciting new role will focus on acquiring new donors, reactivating lapsed supporters, and creating innovative donor experiences to delight donors, maximise engagement, and generate income.

This role is vital in driving forward the charity’s mission to support communities in developing countries by fostering meaningful donor relationships and expanding their reach.

Key responsibilities include:

• Developing and delivering innovative donor acquisition strategies, embracing digital approaches.

• Leading creative fundraising campaigns across various channels.

• Managing individual giving programmes and regular giving initiatives.

• Supporting high-profile events, including those with HRH The Princess Royal (Patron).

• Collaborating with internal teams to create engaging marketing materials.

• Reactivating and increasing the donor base to build reach and income

About You

We are looking for a motivated and compassionate individual with:

• Proven expertise in lead generation, donor acquisition, and relationship-building, ideally in a not-for-profit or social enterprise.

• Experience managing campaigns and budgets to meet financial targets.

• Strong understanding of donor motivation and effective communication strategies.

• Excellent organisational skills and the ability to manage multiple priorities.

• Commitment to the charity’s values and mission to empower communities.

• You will thrive in a small, collaborative team, working independently to innovate and inspire.

Please submit your CV and cover letter demonstrating how you meet the above key responsibilities and what you bring to the role in terms of your skills and experience. 

About the Organisation

You will be working for a global organisation dedicated to empowering people to work their way out of poverty through access to financial solutions, training, and resources. With an annual income target of £300k for this role, you will directly support transformative programmes that create sustainable futures for individuals and communities.

The charity are committed to building a diverse and inclusive team and encourage applications from underrepresented groups.

Other roles you may have experience of could include Individual Giving Manager, Donor Engagement Manager, Fundraising Manager, Development Manager, Supporter Relations Manager, Sales Manager, Lead Generation Executive.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Warehouse Manager

Nechells, Birmingham, B7 5QT

Salary: £27000 per annum

Location: Birmingham, B7 5QT

Hours: Full Time 37.5 per week

Benefits: 25 days holiday, pro-rata, 5.5% Employer Pension Contribution including Life Cover, Occupational Sick Pay Benefits & Enhanced Maternity, Adoption and Paternity Leave and Pay, plus more

Reporting to: Senior Operations Manager

FareShare Midlands is the region’s largest food redistribution charity. We take good-to-eat surplus food from the food industry and get it to our Members - frontline charities and community groups all over the Midlands. We turn an environmental problem into a social solution.

Last year we redistributed almost 5,794 tonnes of food from our warehouses in Birmingham, Leicester and Nottingham. It is sorted and stored by our dedicated teams of staff and volunteers, and then redistributed to around 800 Members including food pantries and cafes, homeless shelters and drop-in centres.

These local organisations turn the food into food parcels, affordable shopping and delicious meals for people of all ages. As well as food, our Members provide vital support to families and the elderly, many of whom are facing challenging circumstances and living in poverty.

Last year our food reached more than 83,000 vulnerable people every week, providing 13 million meals. At the same time, we are growing our Employability Programmes to help people gain work experience, skills and jobs.

The Role

FareShare Midlands is a high-profile charity with stakeholders from varying sectors not least over 500 companies in the food industry and FareShare UK.  You will work towards, and achieve, a best-in-class in operation not accepting standards or a service that falls short of this.

As the senior person on site, you will be the key point of contact for operations, logistics and stock allocation for your region. You will be responsible for all compliance issues including food hygiene, health & safety and security of the depot and the safety and wellbeing of all visitors, contractors, depot staff and volunteers.

The main role will be to lead the successful day to day operations and ensure the ongoing success of the FareShare Midlands Regional Centres. This will involve working closely with staff and volunteers to ensure that all activities, including operational and order processing are completed to the agreed standard & daily timetable.

With colleagues in the Supply chain & Development functions, you will help develop new operational/logistic activity and lead on the implementation of growth of your RCs activity, capacity and output.

You will report to the Senior Operations Manager and will be a key member of the Operations team across the Midlands region. You will identify and share good practise within and outside the Midlands, working closely with colleagues in the other regional centres.

In agreement with the Senior Operations Manager, you will set out relevant Ops KPIs and targets and will join daily calls and weekly meetings to discuss and help resolve issues across the Midlands region, working as ‘one team’ with colleagues from other functions and regions.

Opening times:

Over the week the depot will be open for the hours required, with staff working 37.5 hours per week which may include working in evenings and weekends on a rota basis if the performance and growth of the region requires it. You will work with the Senior Operations Manager to implement the shift patterns required to provide the service to our members and communities.

Main responsibilities

Job responsibilities will prioritise but not be limited to:

1. Operations:

· Co-ordinate the work schedule and daily activities of the depot, within the guidelines of FareShare Midlands policies and procedures on food safety and Health & Safety

· Be responsible for the supervision, development, and training of all staff & volunteers

· Ensure that all shifts are efficiently planned, controlled, and resourced at least a week in advance.

· Maintain and use the in-house stock management system, with responsibility for the training of depot staff and volunteers on the database and accuracy of stock.  Maintain good relations and communications with food suppliers and community member recipient projects, responding to any complaints or service issues with pace and courtesy as set out in our Service Charter

· Ensure that the vans are maintained as roadworthy and legal (taxed and insured)

· Ensure that community food members in your region receive a service, supply and variety of food that is expected / agreed, working closely with the Member Services Manager to flag potential issues with supply and/or service

2. Health & Safety, Food Hygiene & Equal Opportunities:

· Be responsible for the Health & Safety and security of the operation, including warehouse, vehicles, staff, visitors, and volunteers

·  To support health and safety advisor in carrying out risk assessments

· Ensure compliance with all FareShare policies and procedures and industry standards as required by food donors and regulators, and maintain gold standard at audit level

· Ensure the service is delivered in accordance with FareShare Equal Opportunities Policy and maintain the values and culture of the FS Midlands operation.

3. Human Resources

· Lead & develop your direct reports on a day-to-day basis, ensuring that all are aware of their responsibilities and have the resources, capacity and capability to carry them out

· Be responsible for warehouse staff personal development reviews, regular 1-2-1 meetings and support as required

· Work with the Volunteer co-ordinator to recruit and train the right volunteers and other work placement trainees within the project

· Work alongside the volunteer team to ensure a complete and Up To Date rota is available at all times

· Supervise volunteers

4. Key Performance Indicators and financial responsibilities

o Cost control

o H&S – accidents and near misses

o Service level & complaints

o Food safety standards and audit scores

o Waste and conversion rate

General

Person Specification - Skills, Qualities & Experience

Essential

· Established (minimum 3 years) warehousing knowledge including managing Staff and Rotas.

· Depot management experience, managing stock control, payment reconciliation and putting all required warehouse processes in place.

· Relevant experience of working in the food industry, probably in a retail operations management or production management resulting in a strong understanding of all the core areas around operations, food safety, health and safety and good business practice.

· Stock management of perishable goods, putting processes and checks in place from goods in to goods out, creating stock count processes, managing stock rotation.

· Line management experience, including projects and associated budgets to time, to cost and to quality.

· Commercial experience; managing budgets, identifying cost savings, revenue generation and meeting KPI targets.

· Familiarity with and experience of working in CI or Lean culture including leading on review and improvement processes.

· Experience of developing and implementation of performance management systems for service delivery including monitoring and evaluation.

· Understanding of the voluntary and community sector and volunteering.

· Strong communication and interpersonal skills, with the ability to deal with people at all levels building successful and productive relationships, both internally and externally.

· Facilitation, networking and group work skills and the ability to work successfully with groups of different sizes and backgrounds.

· Working within diverse communities such as urban, suburban, small towns and / or rural and with a wide variety of voluntary and community sector organisations.

·  Enthusiastic and self-motivated with excellent team-working and team building skills.

·  Ability to use own initiative, working independently when required.

·  Good time management with ability to manage workloads, set priorities and meet deadlines.

·  Demonstrable IT literacy, in particular of using Microsoft applications (Outlook, Word, Excel and PowerPoint).

·  Encouraging and promoting equality, diversity and inclusion in the delivery of services and experience of working effectively with people from a range of backgrounds.

·  Evidence of continual self-development of knowledge and skills.

Qualifications

·  Up-to-date driving license

·  Forklift License

·  Food Safety Level 3

Desirable

·   Some experience of financial management, including control over budget setting and performance management

·   Relationship management and partnership working with senior stakeholders across multiple sectors.

·   Transferable experience that demonstrates a high likelihood to fit into the management culture of a medium sized voluntary sector organisation that is underpinned by the organisation’s values.

·  Volunteering Experience & Experience of Managing Volunteers

Values and behaviours 

· A commitment to Equal Opportunities

·  An appreciation of FareShare Midlands’ mission and vision

· Flexibility of approach and ability to work in a team

·  Proven ability to develop and maintain good working relations, with both internal and external audiences

How to Apply:

If you would like to apply for this role, please create a supporting statement to demonstrate your suitability and to explain your interest in both the job and FareShare Midlands. Please send your supporting statement with a copy of your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

Immediate Interview and Start available for the right candidate. Please submit your application as soon as possible.

The purpose of your role

We are looking for a personal assistant with some previous experience, who is keen to support Police Now’s mission of community transformation and culture change in policing, and to undertake a meaningful role supporting the executive leadership team in a busy, agile and ambitious organisation. 

Police Now’s executive leadership team currently includes the Chief Executive Officer, Chief Operating Officer, Chief Marketing Officer and Programmes Director. Together, the Executive is responsible for the organisation’s overall health and success and is accountable to the board of trustees. 

This role will work both independently and collaboratively to ensure that the executive team works efficiently and effectively. This will primarily be achieved via swift and thoughtful diary management, meeting support (for example, taking minutes of formal meetings and actions from informal ones), management of email inboxes, drafting and responding to correspondence, and similar administrative and support duties. Over time, there are opportunities to develop and add additional activities and responsibilities to the role. 

Absolute discretion and trust is critical, as is strong and confident communication with a diverse range of people. You will need to be intrinsically motivated, trustworthy and prepared to take on exciting and varied challenges within Police Now.

Key responsibilities

• Board and board committee governance: be a point of contact for trustees, partners and other external stakeholders and plan and coordinate board meetings, sub-committees, and the senior leadership team meetings. This includes ensuring papers are circulated in advance, meeting room bookings, attending meetings and producing timely, concise and accurate minutes and actions. You will work with the Company Secretary to update our records on Companies House and the Charities Commission to ensure that Police Now is always compliant as well as manage and maintain databases and systems relating to governance.
• Executive team diary management: support the executive team with day-to-day diary management to help ensure that they are effectively utilising their time in the most impactful ways. This includes arranging and coordinating meetings, booking rooms in our London office, arranging travel and accommodation when required and in some cases, sourcing an external venue while being cost effective, all while ensuring that digital infrastructure is available to support hybrid working. 
• Financial processing: you will process invoices relating to the executive through our financial system and reconcile the executive teams monthly credit card statements and personal expenses in a timely manner as well as occasionally process expenses for trustees and committee members.
• Project support: assist and support the Executive team and Strategy, Stakeholders and Governance Manager as needed with strategic projects and other ad hoc tasks as required.
• Inbox management: manage the general enquiries inbox and some individual executive inboxes to effectively direct queries and escalate risks as appropriate.

Key Requirements 

• We are looking for someone with a good grounding as a personal assistant or with significant relevant experience within an administrative role. 
• An ability to handle confidential information with absolute discretion; a track record of integrity and good judgement. 
• Strong organisational skills with the ability to work at real pace, manage a varied workload, work to short deadlines and prioritise effectively.
• Excellent interpersonal skills, strong emotional intelligence and the ability to build positive relationships and trust with stakeholders, including staff and external partners.
• Excellent attention to detail, as well as the ability to select the most important information to note or share during meetings.
• Excellent written communication skills, particularly minute writing, report writing and correspondence.
• Good initiative, able to proactively suggest ways to streamline or improve processes to enhance efficiency.
• Ability to work independently with limited supervision; can proactively anticipate, respond and adapt to situations.
• Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint), particularly report writing and slide packs; experience in Salesforce or CRM systems is an advantage but not essential. 
• A real passion for our mission and values. 
• Ability to attend the office for a minimum of three days per week (this may change depending on business needs) as well as national travel as and when required. 
   

What you'll get from us

• A bright, airy and modern office in Zone 1
• Competitive salary of £36,000 - £43,000, per annum (dependent on experience and inclusive of London weighting)
• Flexible working
• 27 days holiday each year, plus bank holidays 
• A range of hospitality discounts
• Sanctus coaching (private mental health coaching for the workplace)
• Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts
• Training opportunities for personal development
• Participation in a pension scheme (with 6% employer contributions and 2% employee contributions)

Please note the closing date for this role is Thursday 2nd January at 9am.

Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged.

The Visitor Experience Manager (VEM) is an integral part of the management team responsible for the oversight of a seamless House visit and visitor engagement programme during varied opening hours throughout the year to ensure that every aspect of the experience is taken into account. With extensive management experience in a visitor facing environment, the VEM will act as an ambassador for our visitors across the property, embedding their needs and expectations at the heart of the visitor experience.

With oversight of the house-based visitor operation and shouldering direct responsibility for the seamless visitor engagement programme throughout the year, they will enable a broad range of audiences to have an outstanding and inspirational visit through the consistent quality of our welcome and the stories we tell.

The VEM will play an important role in the growth and development of the Visitor Experience department, championing excellence in operational delivery, recruitment, training, customer best practice, and engagement initiatives. Using their knowledge and understanding of best practice within the sector, they will play an integral part in developing the Visitor Experience strategy and helping to future proof department objectives and delivery of KPIs.

Working Wednesday to Sunday throughout the year, they will be experienced in supporting and delivering a large daily visitor operation and ensuring the best use of staffing and resource across the property.

Primary Responsibilities:

Operational Management

House Based Operation

• Have oversight of the House based visitor operation, supporting the AVEM to ensure;
  • the consistency of visit for all guests
  • presentation standards are exemplary throughout and meet brand guidelines
  • compliance throughout the operation
  • engagement of staff and volunteers with the purpose of their roles and environment
  • visitor feedback is recorded and reviewed, escalating where appropriate
• Create operational House planning document, updating regularly following operational changes
• Look strategically to future proof the house-based visitor operation, regularly benchmarking against other sector leading properties, and implementing change management where necessary 
• Actively support AVEM in operational delivery of house opening and tours programme
• Act as a Fire Warden for the property during opening hours
• Act as a point of escalation for the AVEM and team, confidently responding to any in-person visitor feedback or complaints, resolving any issues raised and escalating with suggestions for improvement to the HVE for review where necessary

Tours and Walks Operation

• Responsible for the oversight and daily operational delivery of the public tours and walks programme non-House based, ensuring it is consistently delivered to a high standard and sufficiently resourced with staff and volunteers
• Act as a central point of contact and liaising between teams and departments to ensure spaces and resources are efficiently managed in a timely manner, in particular: Group Bookings Coordinator, Collections Administrator, and Head of Private Events
• Operational responsibility for the visitor journey and experience, staffing resources and programming at the Wedding Cake/Dairy site, as well as any satellite exhibition spaces
• Conduct informative briefings for staff and volunteer teams ahead of tours and walks
• In collaboration with the AVEM provide motivational and supportive line management and provide resources to guide and volunteer teams, encouraging them to embed the needs and expectations of visitors at the heart of the operation
• In collaboration with relevant colleagues & departments, create agreed scripts and guidance for delivery of walks and tours programme by guiding teams
• Create risk assessments and method statements, pertinent to the operational delivery of the engagement programme
• Prepare ticketing set-up for house-based activity and paid for tours in a timely manner
• Regularly attend scheduled tours and walks to monitor the consistency and quality of the visitor offer, implementing any necessary improvements
• Train to be a guide, covering staff/volunteer shortfalls to ensure consistency in the visitor offer
• Where necessary, support out of hours exclusive access tours, sharing this responsibility amongst the VE management team
• Grow and develop the public programme, with particular reference to accessible and income generating programming
• Work closely with the HVE and VEM, as well as colleagues from the Box Office, Volunteering, Collections, Gardens, Marketing and Events departments to ensure the holistic delivery of excellent visitor care and engagement
• Contribute to the planning and delivery of programming and exhibitions, ensuring all operational aspects are considered and advocating for the needs of visitors
• Work closely with the Collections department to update interpretation materials to ensure that they remain current, relevant and engaging
• Work collaboratively with the AVEM in relations to all house-based tours, supporting them to ensure the smooth running of the operation and efficient management of staff and volunteer resources, whilst ensuring scope for the AVEM to be involved in the planning and delivery of the wider tours programme

People Management

• Line manage the Assistant Visitor Experience Manager (AVEM), providing operational guidance, supporting their growth in post and prioritizing personal development opportunities
• Support & coach the AVEM in managing House based staff (Experience, Operations and Welcome Assistants) and volunteer (House Host) teams
• Consistently provide authoritative and motivational line management for guides and volunteers (Specialist Guides, Garden Guides, Wedding Cake Guides, Visitor Insights volunteers and Hosts & Eythrope Guides and Hosts) teams acting as a friendly and approachable point of contact & where appropriate sharing this responsibility with the AVEM
• Provide motivational and supporting line management for Visitor Insights volunteers and supporting HVE to analyse audiences and the visitor journey
• Create homogenous House team of staff and volunteers, striving to deliver a culture of excellence, whilst adopting a ‘one team’ approach
• Develop a culture of “exceptional service, every time, for everyone” throughout the team and be a role model of best practice
• Motivate teams to be inspired by, engage with, and safely manage historic surroundings  - demonstrating a particular interest in the house, its history and collections
• Alongside the AVEM oversee the implementation of staffing plans to ensure all aspects of the visitor operation are sufficiently resourced and align with agreed budgets
• Working with the AVEM, lead on recruiting talented and enthusiastic people, develop and coach them, driving strong performance through setting clear objectives and giving regular feedback and reviews
• Work closely with the Head of Visitor Experience, Head of Volunteering and AVEM to expand and develop a year-round integrated Visitor Experience volunteering programme – developing a strategy to grow the volunteer offer and adopt sector best practice
• Support the VE management team in performance managing shared permanent staffing teams
• In collaboration with the AVEM deliver inspiring induction and training programmes for Visitor Experience House based teams, enabling proactive staff development and ensuring that a culture of continuous improvement is in place
• In collaboration with the AVEM, develop role specific induction and training materials, continuously assessing their impact as the season progresses and updating where necessary
• Act as VE lead on planning annual best practice visitor care training for staff and volunteer teams
• Provide regular role specific training for staff and volunteer teams, including; collection and exhibition updates, security, access awareness, fire evacuation, collection care, inspecting and using ladders, and disaster management

Developing Best Practice

• Working closely with the HVE, contribute to the Visitor Experience departmental strategy
• Use experience to look holistically at house-based operation, providing a strategy for implementing best practice:
  • Efficient use of staffing resources to ensure compliance obligations are consistently met whilst maximising budgets
  • Professional development of staff team members, providing opportunities to maximise skills and experience, train further in role specific areas and opportunities to progress within the department
  • Build on the development of house-based volunteer roles, expanding the visitor engagement focus and attracting and retaining diverse volunteer
  • Ensure scope for AVEM to be involved in all of the above strategic planning
• Work collaboratively with the HVE, Group Bookings Coordinator and Marketing team to understand our audiences and to develop tours and walks aligning with visitor and group preferences
• Use experience to further develop visitor engagement programming, providing a strategy for implementing industry leading tours and experiences:
  • Research and identify audience preferences
  • Looking broadly, research and identify sector leading experiences
  • Working with the Collections and Private Events departments, take an holistic approach to developing a guide recruitment and training programme
  • Further develop existing tours programming, recruiting, training and monitoring the performance of guides/volunteers
  • Support the delivery of grounds based accessible tours and programming i.e. garden and buggy led tours
• Working closely with the HVE and Volunteering department, recruit, train and support talented and enthusiastic staff and volunteers who will deliver our public tours and walks programme and expand and develop a year-round integrated Visitor Experience volunteering offer
• Work collaboratively with the HVE, Group Bookings Coordinator and Marketing team to understand our audiences and to develop tours and walks aligning with visitor and group preferences

Budgetary & Risk Management

• Working with the Head of Visitor Experience, you will manage relevant departmental staffing and operational budgets and contribute to the financial planning process
• Management of the house-based staffing budgets as agreed with HVE
• Champion access for all, ensuring that all visitor offers meet best practice guidance for accessibility and supporting the AVEM in developing and delivering visitor facing access initiatives
• Working closely with the Health and Safety Manager to proactively ensure that all health and safety procedures are consistently adhered to across the site and sufficient training is delivered to FOH teams
• Create departmental risk assessments and method statements, ensuring they are regularly reviewed
• Support in the delivery of emergency and evacuation training for Visitor Experience and other teams where appropriate

Providing Operational Cover for the Visitor Experience Management Team

• Deputising for the HVE in their absence
• Attend key operational meetings providing feedback to the wider Visitor Experience team on upcoming events, and chair the appropriate meetings in the Head of Visitor Experience’s absence
• To provide operational coverage for the VE management team, deputising for the Visitor Operations Manager during periods where the House is closed, to provide adequate supervisory cover for all aspects of the visitor operation
• To act as a second duty manager at large events, responsible for an agreed area of the site and making necessary operational decisions
• Provide operational duty management cover in the absence of the Assistant Visitor Experience Manager

Other Duties & Responsibilities

• Act as a First Aider for Waddesdon staff, volunteers and visitors, (refresher and renewal training will be provided)
• Act as a Fire Marshall (training provided)
• To train as a “White Hat” as part of the Waddesdon Disaster Response Team, and potentially take a leadership role in the event of a major incident
• Work “front line” at busy times such as major events (Easter, Chili Fest, Christmas), or to help cover unexpected or unforeseeable staff or volunteer shortages if required
• To support some out of hours events by acting as a Duty Manager responsible for the operation of the event on the day or night as required
• Co-ordinate and participate in regular Visitor Experience staff and volunteer feedback sessions
• Develop collaborative working relationships and co-ordinate activity with colleagues in other departments to ensure the holistic delivery of excellent visitor care
• Record any accidents or near-misses, working closely with the Health & Safety Manager
• Record and process hours for seasonal payroll
• Record volunteering hours and actively participate in the My Volunteering database
• Keep abreast of latest developments in the heritage/museum sector
• Carry out any other reasonable task as requested by the Head of Visitor Experience

Skills, Experience and Qualities

• 3-5 years’ operational and line management experience in a fast-paced visitor facing role, preferably within the heritage/museum sector 
• An accomplished and experienced line manager with an empowering style, and motivational skills including coaching, team development and effective communication
• Proven experience and passion for delivering a culture of exceptional visitor experience and engagement activities
• Genuine desire to work in a varied operational role, using experience to contribute to departmental strategy
• Ability to manage time effectively and efficiently, across project management and daily operations, being visible and providing support to the team, whilst progressing and implementing departmental planning
• Extensive knowledge of best practice and trends within the museum/heritage/visitor attraction sector, with experience of analysing current practices and developing and delivering operational change
• Excellent people and communication skills, building relationships with internal and external stakeholders as well as the ability to balance complex stakeholder interests
• Experience of working with and managing volunteers, understanding the different approach needed to reward, recognise and motivate volunteers
• Sound understanding of collection care/conservation strategies and techniques
• Ability to remain calm and confident under pressure, using sound operational judgement to resolve issues, with experience of coaching others to attain similar confidence
• Proven experience of managing staffing levels and rostering to deliver high levels of visitor satisfaction and meet all compliance requirements in line with agreed budgets
• Excellent written and interpersonal skills, including some public presentation or guiding experience
• Organized and efficient approach with excellent attention to detail, and demonstrable experience of coaching others to adopt the same approach
• Experience of devising and delivering in-house training
• Some experience of budgetary management and commercial awareness
• Experience of duty and incident management, leading emergency procedures in a public environment whilst remaining calm and confident under pressure
• Practical working knowledge of Health & Safety and security legislation and it’s implementation in a visitor focused environment
• Excellent IT skills, particularly around Microsoft Office, with some use of POS and ticketing platforms
• A keen interest in heritage, arts management and the outdoors, with a particular reference to decorative arts and historic gardens
• Full driving license

This role will be subject to DBS clearance.

Charisma is working in partnership with Guide Dogs to appoint their new Director of Guide Dog Service. Guide Dogs, the world’s largest assistance dog organisation, offer a wide range of services to support people living with a vision impairment. Their expert staff, dedicated volunteers and life-changing dogs help people with sight loss to live actively, independently, and well.

This senior leadership role helps people with sight loss to live the life they choose through the direction, delivery and development of the guide dog service. The postholder will cultivate a high-performance culture, and will be accountable for strategic oversight of breeding, puppy raising, dog training, creating/supporting partnerships, rehoming, and dog health to ensure the provision of a high-quality service that meets the needs of service users, and brings strategic goals to fruition. 

The successful candidate must be able to demonstrate the following:

• Substantial track record of leadership at senior management level (or equivalent) in an organisation of comparable size and complexity.
• Experience of long-term service or operations planning to meet strategic objectives.
• Evidence of successful financial management.
• Track record in supporting organisational change, influencing, building and sustaining relationships to achieve results.
• Comprehensive knowledge of safeguarding regulations.
• An in-depth understanding of customer relations.

We are seeking a dynamic, inspiring and influential individual, able to serve as a role model for the organisation, displaying integrity and confidence. Experience of, and commitment to, continuous organisational improvement and the ability to act as a change agent will be essential.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Homebased with frequent travel to all Guide Dogs sites

Closing date: 19th January 2025

Charisma vetting interviews must be completed by close of play on the 27th January.

Interviews with Guide Dogs to commence w/c 10th February 2025

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for an experienced and well-connected Press and PR professional, who will thrive in a solo press role, leading the function in the UK and working within an international network of press colleagues. 

Reporting to the Head of Communications, you will be as comfortable working with senior colleagues across our international network, as you are rolling up your sleeves and pitching to journalists and writing press releases. 

Action Against Hunger works in many contexts which will require you to understand and negotiate complex messaging, including Gaza, Lebanon, and Syria. We also work in countries which are not making headlines, like Sudan, and you will be as passionate about bringing these stories into the spotlight. 

The UK office for Action Against Hunger hosts a large Fundraising function, and the Press and PR Manager is key in supporting income generating colleagues across Partnerships, Events and Philanthropy.  For more detailed information on the role, please download the attached pdf Job Description.

Closing Date: Sunday 12-Jan-2025 23:30. Interview Date: 22nd and 23rd Jan 2025

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

For further information on pay and employee benefits please visit our careers page on our website

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications, we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Age UK is recruiting! With over 250 locations across the UK, our stores raise funds for some of the incredible services and support provided by the charity.

We have an exciting opportunity to join our fantastic Royston team as an Assistant Manager.

Our amazing Assistant Managers support our Store Managers in all aspects of the business, helping to guide and support our valued team of Sales Assistants and volunteers while ensuring customers are provided with an exemplary shop experience.
Please note this role includes working every Sunday.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older across the UK, then this may be the role for you!

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• The ability to work collaboratively and consultatively with the Shop Manager
• Ability to lift and carry bags of stock up to 10kg's.
• Be able to lead a team of volunteers and staff
• Ability to delegate and coach staff
• Excellent customer services skills
• The ability to manage time under conflicting priorities
• IT literacy and numeracy skills

Ideally you will also have:

• The ability to understand and establish successful retail processes
• Ability to understand basic financial reports
• Experience in a customer facing role

What we offer in return:

• A 20 hour working week
• 25 days holiday (pro-rata) + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

About Us

akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance.

The Team 

This role sits within London or Manchester as part of the Fundraising team and reports directly to the Director of Fundraising and Marketing.  We have an overall income target of £2.2M across fundraising this financial year (2024/25) and £2.5M next financial year (2025/206).

Job Summary 

We have one role that can be based from either our Manchester or London office. This is a temporary role on a 12-month fixed term contract with the opportunity to be made permanent. 

This is a brand-new role in the Fundraising team with a unique opportunity to develop the charities’ first legacy/in-memory fundraising programme. Akt has received several organic legacy donations over the past few years. As a 35-year-old charity, we are in a prime position to pro-actively promote legacy fundraising with our supporters, who are particularly well suited for legacy giving. Following an independent review of our fundraising approach, we believe this new role will be key to the long-term growth of the charity.

Akt also benefits from a small handful of high-value donors. The post holder would be responsible for nurturing these key relationships, making sure that stewardship and cultivation plans have been developed and actioned for each donor giving £1K+.

Duties and responsibilities

• Develop and implement a comprehensive legacy giving strategy to increase long-term funding.
• Manage and cultivate relationships with potential legacy donors, ensuring consistent communication and engagement, and recording known gifts on the CRM.
• Develop and implement akt’s first pro-active legacy fundraising campaign, to promote legacy giving options.
• Develop and promote in memory giving opportunities to support the charity’s mission.
• Support families and friends of donors by offering personalized communication and recognition.
• Develop personalized engagement plans for existing major donors, including tailored proposals and impact reporting.
• Organize events and activities to engage major donors and build lasting relationships.
• Keep up to date with trends impacting the legacy giving/in-mem/major donor sector to build understanding and spot new opportunities to generate income.
• akt may from time to time require you to undertake additional or other duties as necessary as commensurate with the role.

More information about the role can be found in the job information attached to this advert. 

Application deadline: midnight (11.59pm) 30th December 2024

Please note - applications will be reviewed as they're received and interviews conducted on a rolling basis.

Senior Visitor Marketing Manager
Location: Martin Mere or Slimbridge Wetland Centre - Hybrid
Contract: Permanent
Hours: Full Time, 37.5 hours per week Monday to Friday.
Salary: £42,580 per annum

About The Role

Working closely with leaders across the Fundraising, Marketing and Communications and Operation's directorates, this is an exciting role for an experienced marketing manager to lead on the development and delivery of WWT's national visitor marketing strategy.

A visit to a WWT site is often the start of the supporter journey - They showcase the incredible super powers of wetlands and the stunning wildlife they protect, they inspire people to want to come back and to support wetlands into the future. Visitors are a business imperative and a core part of helping WWT achieve its mission, to restore wetlands and unlock their power.

You'll get to collaborate with central and site-based marketing teams to develop the 3-year plan to increase first-time visitors to WWT wetland sites. The role will manage the central visitor marketing budget and guide the development of local marketing plans and budgets, setting clear targets and KPI's to monitor performance and ensure success. 

About You

As a marketing expert who's worked in a visitor attraction or similar organisation, you'll be adept at developing and delivering multi-channel marketing strategy and plans to deliver measurable outputs and outcomes.

With your leadership skills, you'll be used to building effective working relationship with colleagues across a complex organisation. Your approach will be motivating and engaging, and you'll be used to determining team priorities, setting tasks and allocating resources appropriately.

You'll be a lateral thinker and look to the external environment in order to position WWT successfully in the marketplace, effectively managing the commercial and conservation aspects of the charity.

You'll enjoy working in a hybrid way, seeing the benefits of regularly visiting WWT sites, with a least 1 day a week at your base location. 

Ready to dive in?

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from Care first

Closing Date: 13th January 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Role details

This is a maternity cover role with a fixed-term contract of twelve months.  

Given the close connection with women who have faced trauma and experienced violence and the faith-based nature of the charity culture, there are Genuine Occupational Requirements (as set out in the Equality Act 2010) for the postholder to be female and actively supportive of the Christian faith.

Please note that this is one of two maternity cover posts currently advertised by Strength & Stem. We are also looking for an Interim Programme Director (maternity cover post).

Role Title: Interim CEO

Reports to:  Chair of Trustees

Background: Leadership, strategy, governance, fundraising, operations.

Hours: 0.5 FTE. This is the equivalent of 2.5 days a week (18.75 hours) but there is mutual flexibility in the structure of how these hours are agreed.  Some attendance at the programme in Kings Cross, London and at evening or weekend meetings will be required.

Salary: £50,000 pro-rata, equating to £25,000 per year for 2.5 days per week (18.75 hours per week). Reasonable programme-related travel expenses will be covered (this does not include accommodation). 

Location: Hybrid working with some travel into London and other locations as required. 

Start date: March 2025.

To see the full job description and person specification, please visit our website and download the Job Description.

About Strength & Stem

Strength & Stem is a charity and social enterprise that uses floristry to help female modern slavery survivors experience restoration and empowerment.

Our core programme, “Flowers for the Future”, is led by a small staff team and runs annually from May to January in Kings Cross London. Over nine months, participants complete vocational floristry training, prevocational and wellbeing skills training, mentorship, and work experience to increase their agency, strengthen relationships and wellbeing, and become prepared for employment. Working with flowers, participants gain valuable skills, build a brighter future, and engage with a therapeutic tool to support their healing from trauma.  

Ultimately, our vision is to see survivors restored from their trauma, empowered for the future, and able to sustain a good quality of life.

Strength and Stem started with a pilot project in 2019, and we are now in our third year of running a programme based on a well-developed theory of change and monitoring and evaluation approach.

We are a values-led and faith-based organisation which welcomes everyone and works hard to live out its values of

• Empowerment
• Restoration
• Inclusivity
• Connection
• Regular Reflection
• Creativity

Role summary

The Interim CEO will be responsible for providing leadership and effective management to achieve the charity's mission and goals. They will oversee all aspects of the organisation, including impact, fundraising, financial management, and stakeholder relations.

As Interim CEO you will be expected to safeguard the charity’s culture and staff wellbeing, ensure the continued delivery and effectiveness of our high-quality programme, and ensure the organisation remains financially fit for the future.

We are looking for a versatile, forward-thinking, and empathetic leader with excellent communication abilities, fundraising expertise, a commitment to support the organisation through its period of growth and change, and a deep dedication to empowering survivors of modern slavery.

How to apply

Please send an up-to-date CV along with a cover letter of no more than two pages to the email address outlined in the Job Description.

Please ensure your cover letter references how your skills and experience match the job description.

The application deadline is midnight on Wednesday the 8th of January 2025.

We are looking for a kind and empathetic woman who believes in equality, diversity, and inclusion, is an expert in her area of knowledge and wants to make a positive difference and improve the lives of the women and children we support.

Working as part of the management team you will manage a team delivering front line services from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

About Us

Aylesbury Women’s Aid has over 30 years’ experience in providing support for women, children and young people who are, or have been, affected by domestic abuse.

We work from a feminist perspective and are committed to the principle of self-help.

We provide free information, emotional support, and access to safe temporary accommodation to enable women and children to determine their own futures free from abuse and violence.

Our Mission is to be available for the benefit of all women and their children who are experiencing physical, mental or sexual abuse in their relationships and to offer support, information, advice, access to temporary accommodation and aftercare.

Job Purpose:

The Head of Skillway Operations will oversee all operational aspects of this arm of the charity, ensuring the successful delivery of educational programmes in metalwork and woodworking. This role requires strong leadership, strategic vision, and day-to-day management, including student development, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people.

Salary: £38k - £43k

Location: Skillway Workshop in Godalming, Surrey and our Woodland location

Contract: Permanent after probationary period

Hours: 40 hours per week, Term time plus 

Key Responsibilities:

1. Management and Delivery

• Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other Arts.

• Ensure the training meets the educational and personal development needs of vulnerable young people.

• Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences.

• Develop new initiatives and adapt the existing training programme to meet the evolving needs of students, schools and the community.

• Develop a long term strategy for Skillway

• Set standards for the staff team and students

• Site housekeeping, management of Skillway outdoors woodland.

• Transport management

2. Leadership and Staff Management

• Lead, motivate, and manage a team of instructors, administrative staff, and volunteers.

• Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported.

• Manage recruitment, training, and performance of staff and volunteers.

• Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments.

• Develop and apply our safeguarding policy

3. Strategic Planning and Development

• Work with the Board of Trustees to develop and execute the charity's strategic goals.

• Develop and manage the charity’s budget and resources to ensure financial sustainability and impact.

• Identify and pursue new opportunities for growth, including partnerships, new funding streams, and collaborations with local schools, businesses, and other community organisations.

• Develop an IT Strategy for the charity for the storage of key data and management reporting

• Support the other arm of our charity “The Camino Cafe” as and when required.

4. Fundraising and Financial Oversight

• Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events.

• Oversee the preparation of funding applications and reports for donors and grant-making bodies.

• Maintain financial oversight, ensuring effective use of resources, monitoring expenses, and reporting financial performance to the Board, using “Quickbooks” as the primary accounting and reporting tool.

• Increase the charity’s social media presence.

• Improve branding and awareness of Skillway’s and it’s aims and purpose.

5. Stakeholder Engagement and Advocacy

• Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners.

• Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people.

• Ensure the charity’s work is widely known and respected in the community.

6. Monitoring, Evaluation, and Reporting

• Implement systems for monitoring and evaluating the success of the training programmes

• Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements.

• Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity’s impact and outcomes.

Qualifications and Experience:

Essential:

• Proven experience in a management role, ideally within the charity or education sector.

• Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people.

• Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff.

• Excellent organisational and project management skills, with the ability to handle multiple priorities effectively.

• Demonstrated ability in fundraising, securing grants, and building donor relationships.

• Knowledge of financial management, budgeting, and reporting.

• Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders.

• A commitment to the mission and values of the charity.

Desirable:

• Experience in working with metalwork or woodworking, or a related technical skill.

• Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment.

• Experience working with Boards of trustees or governance bodies.

Personal Attributes:

• Innovative and proactive, with the ability to think creatively and solve problems.

• Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals.

• Strategic thinker, able to balance day-to-day operations with long-term planning and development.

£41,802 - £50,071 per year.

Permanent, Full-time.

Job description

To collaborate colleagues within the Research and Analysis team, across CSE and external partners with project management of software and modelling projects, helping to schedule work within and across projects. Aid in product development on CSE’s own software tools and on work we do for others, including understanding user needs. Provide analysis of possible directions to take work, in concert with CSE’s Development Team. Work on software-related business development, including supporting the Development Team in the production of bids with a software element.

Pay and conditions

• The role is full-time 37.5 hours per week.

• The salary for the role will be £41,802 - £50,071 per year.

• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more. 

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Support the Modelling and Software Team in the planning and delivery of software products.

• Liaise with customers to understand user and stakeholder needs.

• Support the Modelling and Software Team & Development Team in business development of product roadmaps and strategy for existing and new software products.

• Support the Development Team in the pricing and production of bids involving software resource.

• Oversee a Quality Assurance function within the Modelling and Software Team in collaboration with CSE’s Analysts to ensure quality of outputs.

• Plan and prioritise your workload while contributing to the timely and high quality delivery of work.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Several years of professional experience in software development or a related field.

• Proven track record of successfully managing software projects from planning to delivery, with experience using project management tools and techniques.

• Experience with software development life cycles, Agile methodologies, and project management techniques.

• Experience working on multiple projects simultaneously, with the ability to prioritize tasks effectively

• Experience working on business development projects, creating bids, pricing, and managing customer relationships.

• Excellent communication skills for working with both technical and non-technical stakeholders. 

• Ability to build strong relationships with customers, colleagues, and team members.

• Strong analytical abilities for understanding user needs, analysing data, and making informed decisions about project     direction and resource allocation.

• Excellent problem-solving skills and attention to detail.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description. 

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification. Please complete the application form and provide a 2-page CV. 

The closing date for applications is midday on Monday 20 January 2025.

Interviews are expected to take place week commencing Monday 3 February 2025. This may be subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.