Finance Management Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £30k - £35k FTE depending on experience
Contract: Permanent
Hours: Full-time in term time (part-time considered). Reduced hours in school holidays (exact hours are negotiable)
Location/Travel: Hybrid. Predominately home based with up to 8 days travel per month. This will include one office day per week in the Bristol area. Additional travel to member schools will be UK-wide and may include occasional overnight stays.
IDPE operates a home-working business model and does not use a permanent office. The team meets regularly across the Bristol area.
IDPE is a membership organisation, supporting fundraising and engagement professionals in schools. We pride ourselves on having a thriving and engaged community and, as membership manager, you will play a pivotal role in supporting and expanding our community. This is a relationship management role which requires an engaging, enthusiastic and passionate communicator able to build relationships at all levels, listen to the needs of members and work across the business to ensure these needs are being met.
Key Responsibilities:
Member engagement
- Together with the membership administrator, you will be a primary point of contact for members across the UK and internationally
- Member satisfaction is our highest priority, and you will be speaking to members daily, monitoring forum discussions, identifying key discussion themes at meetings and working with internal staff to ensure IDPE continues to meet the needs of its members
- You’ll get to know members personally and will be able to understand their challenges and areas of interest, signposting them to relevant services and resources. You will also identify potential gaps in our services and will work across the business to ensure we meet the needs of all members
- An analytical approach to member engagement is required as you will be responsible for the analysis and interpretation of engagement data, using this to develop an engagement strategy and encourage member participation
Member acquisition
- You will work with the CEO on developing and managing the member acquisition strategy and pipeline, researching prospective members, and managing the relationship through to membership
- You may be asked to represent IDPE at external events or conferences, identifying and connecting with prospective members
- You will work with marketing to communicate member benefits to prospective schools
- Together with the membership administrator you will manage the new member onboarding process, conducting welcome calls and initiating regular follow-ups to ensure new members are engaged and knowledgeable about our services
IDPE’s member acquisition strategy is based on relationships. We do not cold call or hard sell but build on introductions and approaches from schools interested in joining.
Volunteer stewardship
- You will be responsible for building and managing a nationwide network of volunteers, encouraging their involvement in the member engagement and acquisition process
- IDPE hosts 12 regional meetings and specialist forums, across the UK each term. You will be responsible for ensuring these happen, working with volunteers to create relevant and engaging agendas and chairing meetings when required
- You will manage the volunteer recruitment, onboarding and engagement process
Membership strategy
- Membership strategy is led by the CEO but, as membership engagement manager, you will be instrumental in influencing this and will lead its delivery. You will also support the CEO in a wide range of membership activities and projects
- You will be an ambassador for IDPE, representing the charity at internal and external events, chairing webinars and over time will become a subject matter expert on IDPE’s membership
- Your analytical approach will enable you to report on trends, behaviours and challenges, providing data to support your narrative. You will also work closely with the Finance Director to set and monitor membership targets
- You will be responsible for writing membership communications and for ensuring the membership content on the website remains current
- You will be responsible for leading key membership projects
These tasks are not intended to be exhaustive, but they highlight the major tasks that the post-holder may be reasonably expected to undertake.
Are you IDPE’s next membership engagement manager?
This role would suit someone who loves talking to people and building relationships. IDPE's strength lies in the relationships it has with members and the successful candidate will be a natural people person who loves listening to member stories and facilitating the sharing of expertise and knowledge across the IDPE community. It would suit an individual from a sales/account management, alumni relations, fundraising or member services background.
Essential skills
- Experience in membership, relationship management, fundraising, alumni relations or customer service management with a proven track record of leading the delivery of a high-quality service
- Naturally inquisitive with a keeness to listen to members and find out more about their challenges. You will be someone who loves people and is able to listen, question and empathise with individuals at all levels
- Strong administrative skills, able to set up and manage supporting processes
- Professional at all times, even when under pressure
- Able to present information succinctly in oral and written form
- IT literate with experience of MS Office and using a database/CRM to record, review and extract data
- Excellent copywriting and proofreading skills
- Working within a small team will require a flexible approach to duties and a willingness to support others with a variety of tasks
Please note: all IDPE staff are expected to attend the IDPE Annual Conference. This will involve a three day/two night stay each May/June. The next conference will be on 11-13 May 2025 at Celtic Manor Resort in Newport.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Up to £45,000 per annum + benefits (inc 25 days holiday days annual leave and pension)
Leatherhead, Surrey (some flexible working options available)
About the role:
We are looking to appoint an experienced Philanthropy Manager to proactively lead the cultivation and stewardship of potential and existing major donors, trusts and statutory bodies, with a particular focus on driving significant income growth.
Reporting to the Director of Fundraising and Engagement, the Philanthropy Manager will drive the growth of a portfolio of existing supporters and new prospects giving at the five and six figure gift level, with a particular focus on generating major gifts from new donors. The postholder will think strategically to develop inspiring fundraising cases of support, and impact reporting working closely with Care service colleagues, the finance team and the wider fundraising and engagement team.
This role has line management responsibility for three experienced fundraisers who manage their own portfolios of Major Donors, Trusts, and Foundations.
What we’re looking for:
· An experienced and enthusiastic Philanthropy Manager – with a track record of achieving challenging income targets and effective prospect management. Applications will be particularly welcome from those with a background in a children’s charity or SME with ownership of strategic planning.
· A poised, confident and convincing communicator – you have strong negotiation, presentation and networking skills and the ability to quickly connect with and motivate others
· A helpful and supportive team member – you work collaboratively and stimulate others into action
· A goal-orientated and analytical problem solver – you respond quickly to varied activities and are able to adapt quickly to change, whilst focusing on the bigger picture.
· A high level of attention to detail and accuracy – you work at a fast pace handling details whilst maintaining accuracy.
· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Time off in lieu
· Bike to work, season ticket loan and payroll giving schemes
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
· A recommend a friend recruitment referral bonus
If you’d like to find out more about these benefits and working with us please visit our website.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please send your CV and a covering letter to us via the link.
Closing date: 20 July 2024
Interview dates: Interview dates to be confirmed
Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Interviews will take place at our Head Office in Leatherhead or virtually via Microsoft Teams. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Would you like to be at the centre of a major fundraising appeal improving lives for thousands of people across the UK?
We are looking for an organised and creative Project Manager to coordinate our ongoing multi-million pound appeal. The campaign is funding specialist nurses and therapists for Parkinson’s, making a huge difference to the lives of people living with the condition. Parkinson’s is the fastest growing neurological condition, and this work is one of the charity’s top strategic priorities for 2024 and 2025 and a crucial fundraising and communications priority.
The successful candidate will work collaboratively with fundraising and communications teams across the charity, including Philanthropy, Trusts, Commercial Partnerships and Special Events, with a growing focus on Individual Giving, Events, Community and Supporter Experience as the appeal builds momentum.
We’re looking for someone who has successfully managed diverse projects, and also has experience of working in one or more of these fundraising disciplines to ensure they can hit the ground running. We’re keen to hear from people who have a proactive and problem-solving approach, and who enjoy working with lots of different people and on varied topics.
The role will join an ambitious and supportive team coordinating projects across fundraising, and will benefit from flexible working conditions and the can-do attitude that runs through Parkinson’s UK’s Fundraising and Experience directorate. The post-holder will have the opportunity to learn from colleagues in several fundraising teams, growing their own skills and knowledge.
What you’ll do:
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Operationally plan and project manage the charity’s multi-year fundraising appeal, building systems and processes to ensure its success.
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Prepare project and campaign materials to support fundraising colleagues and volunteers with promotion and marketing, specific proposals, pitches and events.
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Work collaboratively with colleagues across the Fundraising Directorate to identify existing and new supporters to share appeal plans and materials with
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Set and update specific targets for the appeal and track financial performance from pipeline through to banked income.
What you’ll bring:
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Experience of planning and project managing fundraising appeals and campaigns (or similar complex projects), leading to achievement of goals and targets.
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Highly organised and able to manage a range of activities across different teams, encouraging and motivating colleagues to support the project goals and creating compelling project updates and reports.
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Excellent interpersonal skills and confident working with key stakeholders at many levels within the charity.
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Knowledge of key fundraising disciplines, including having worked with high value audiences or experience of digital marketing and engagement.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the ‘’What you’ll bring’’ section of the job description.
Interviews to take place w/c 22 July 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We’re a people-powered movement on the verge of major breakthroughs in Parkinson’s. Together, we will find a cure.
We are excited to share news of an opening for a new Senior Philanthropy Manager within our Partnerships and Philanthropy Team, aligned to Major Gifts and High Profile Events.
The Philanthropy team are moving through a period of change and growth which will set this team up to strategically focus their resources and skill where it is most needed, in order to attract, cultivate and retain strategic philanthropic income.
Reporting to the Head of Partnerships & Philanthropy, the Senior Philanthropy Manager will lead a team to raise philanthropic income at the five, six and seven figure level and deliver a portfolio of successful High Profile Events. This is a unique opportunity to join CHAS at a key moment in our future developments.
About you
To be successful in this role, you will have skill and experience in the following areas:
- Substantial experience of, and a strong track record in, major gift fundraising, including personally soliciting and stewarding 5, 6 and 7 figure gifts from major donors.
- Good leadership skills with experience of leading a small team, nurturing development and managing performance.
- Excellent verbal, interpersonal and written skills with great attention to detail, and an ability to flex your style according to the audience.
- Experience in income generating and stewardship event development, project management and delivery.
- Managing a diverse workload with multiple deadlines, deliverables and stakeholders, thinking creatively to leverage opportunities and develop relationships.
Why CHAS?
At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Fundraising Teams makes this possible.
We offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you!
- Development Opportunities: exposure to a variety of fundraising activities
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
Further information and how to apply
If this sounds like you, we would love you to apply!
Follow the link below to find more information including:
· Recruitment Pack including full Job Description
· Full list of benefits
· Contact details to arrange an informal chat with the hiring manager.
· Contact details for support with the recruitment process.
To apply you will be asked to answer a couple of questions and submit your CV or complete our full application form.
The client requests no contact from agencies or media sales.
Causeway supports marginalised and vulnerable people to recover from trauma and develop safe and fulfilling futures. Our modern slavery and crime reduction services include safe houses, outreach, community programmes, holistic crisis interventions and signposting into counselling, training and employment. We drive change nationally through research, campaigning and strategic partnerships. Causeway’s four crime reduction services provide crime and violence reduction programmes for those committed to breaking their cycle of criminality. Our trauma-informed approach to supporting those who commit crime has proved successful in reducing rates of reoffending, which not only benefits the individuals involved, but reduces the number of victims and creates a safer society for all.
How this role fits into the vision and objectives of Causeway
We currently have an exciting opportunity for a Service Manager focusing on our Outreach support across the Northwest. This purpose of this role is to manage and maintain high levels of service delivery. You will directly oversee four Coordinators. You will work with those Coordinators to ensure that; contractual KPI's are met, clients are supported effectively, staff are developed, and internal process and procedures are followed, to a high standard. Where required, you will also play a role in implementing service and system improvements
Responsibilities
- Oversight, line management, and support of Coordinators, incl. effective supervisions and yearly appraisals.
- Ensure all KPIs and service standards are met by staff incl. referrals, exits, paperwork submission.
- Use baseline, checklists, quality control and other systems to monitor and support effective service delivery.
- Ensure staff effectively carry out their roles, as per their job description.
- Manage service user or external complaints with the support of Senior Service Manager.
- Work with the other Service Managers, and all stakeholders to use, support and develop appropriate systems and processes, to ensure that services function effectively.
- Ensure all service users are being supported effectively, and assist Coordinators with problem-solving and managing incidents/safeguarding issues, where necessary
- Work in partnership with Safeguarding lead
- Ensure all staff are supported and managed effectively, incl. ensuring annual-leave/sickness/TOIL procedure is followed by Coordinators.
- Ensure appropriate lone-working safety procedures are implemented and developed ere required.
- Ensure all month-end procedure is followed by staff, and information submitted effectively.
- Oversight and regular monitoring of CMS (client-management-system).
- Maintain and develop local services and agency links, attending suitable networking meetings as requested.
- Attend relevant team meetings – incl. management meetings, and local team meetings.
- Communicate with the Salvation Army team where necessary.
- Work alongside P&C team to support Coordinators in managing or problem-solving any HR-related issues.
- Assist in developing and delivering training for staff.
- Communicating with the finance team appropriately with regards to month-end, financial requirements for the local services, and problem-solving.
- Sign off expenses and spend in-line with expenses policy.
- Oversight of staff and on-call rotas.
- Following all Causeway policies and procedures, and bringing insight into policy and procedural development.
- Take a role in supporting volunteers in the region, when required.
- To be ‘on-call’, out of hours approximately one week in four - managing and accepting referrals, and dealing with out-of-hours incidents.
- Oversee other services or a team in the absence of Coordinator (ie. Holiday or sickness).
- To maintain and build the Causeway culture and values across the staff team in the region.
- To promote the work of Causeway this may include; attending fundraising events, conferences, speaking.
The client requests no contact from agencies or media sales.
We are looking for a friendly, enthusiastic, and self-motivated individual to join our team.
The Business & Projects Support Officer will play a key role in helping Healthwatch North Yorkshire to effectively manage its work (administration & finance, and research projects).
This is an exciting and varied role, which requires strong organisational skills, good time management, and effective communication skills.
The successful candidate will work closely with other team members and with volunteers. Have the confidence to work independently and enjoy working collaboratively with members of the public and other organisations.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Leading international development grant assurance specialists seek experienced French speaking audit professional for exciting management opportunities.
Responsibilities
• Travelling internationally to a wide range of locations, on a regular basis, conducting audits or special assignments; working with, and supporting NGOs, public sector organisations & institutional donors such as the UN.
• Demonstrate a detailed knowledge of public sector audit issues and techniques and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of public sector structures and the legal and contractual frameworks in which the assignments are performed and provide guidance to other team members based on previous experience;
• Demonstrate a detailed understanding of International Standards on Auditing (ISAs) and provide guidance to other team members based on previous experience;
• Be involved in the assignment process from planning to finalisation;
Prepare a tailored plan for large or complex assignments based on an understanding of the terms of reference;
• Lead assignment fieldwork teams including locally based staff for large or complex assignments;
• Demonstrate the ability to identify the findings on an assignment and write them up in a detailed, precise and clear way in the assignment report;
• Lead opening meetings and present the audit findings at closing meetings;
• Conduct assignments in a sceptical but constructive manner;
• Draft a report for each assignment on a timely basis;
• Be responsible for completing the audit programme and audit file;
• Be aware of assignment deadlines and work with the team to ensure deadlines are met;
• Monitor the time spent on assignments against budget and discuss with the Manager if budget overruns are anticipated;
• Prepare proposals for specific assignments within a framework contract
• Contribute to drafting tenders;
• Identify potential opportunities for obtaining new work. Take action to follow up such
opportunities with a manager/partner;
• Develop internal contacts and demonstrate an awareness of the services offered by other
departments in the firm;
Internal development
• Provide on the job training and guidance to more junior team members throughout the
assignment process;
• Contribute to office-based training sessions including development of training material;
• Conduct induction training for new staff members;
• Do job appraisals for more junior team members;
• Check that the staff planner is kept up to date for each assignment;
Please note, if you are not a fluent French speaker similar opportunities may be availabe - so please apply.
Bristol SU is seeking an outstanding candidate who has an eye for service design, an aptitude for finances, and who can build great relationships with potential stakeholders and funders.
This manager will lead a small team of talented specialists to deliver and grow a suite of services and provisions:
· Intramural Sport Leagues
· Civic Volunteering Opportunities
· Music Practice Facilities
In this role you can expect to develop data-led business plans, engage stakeholders and partners, secure funding and develop revenue streams – taking our services to the next level, and delivering great experiences to a wide range of students.
This is a varied and interesting role, with a high degree of collaboration required. The successful candidate will be someone who not only displays personal effectiveness, but is able to build relationships, and gather support for our work – enabling the SU to deliver on our mission, vision, and values.
What’s the job?
Role: Student Opportunities and Services Manager
Hours: 35 hours per week (to be worked flexibly)
Salary: £34,521 - £38,742 (starting at beginning of the scale)
Contract: Permanent
Closing date: Thursday 11 July, 9am
Who are we?
Part business, part charity, part membership body – Bristol SU is a seriously fun place to work. Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education, help people get the most out of their student experience and help people make the change they want in the world. We have over 26,000 members, 400 clubs and societies, a diverse range of professional services, and an innovative strategy that will help to create an inclusive and supportive University community.
What will you bring?
· You’ll have experience in developing a service and overseeing quality service delivery
· You’ll understand User Experience and how to use feedback to shape continuous improvement
· You’re a safe pair of hands with financial matters, and will have initiative and knowhow to enhance revenue and secure funding
· You’re a skilled communicator, and a motivational team leader
Why apply?
Because you’re excited to make a difference!
We offer lots of great benefits including enhanced pay for parents taking maternity, adoption or shared parental leave, a competitive salary for the non-profit sector, a generous pension scheme and at least 40 days’ holiday. We’re committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working. We provide professional training so that whatever your chosen field of work, with the right mix of challenge and support, you’ll gain fantastic experience, and room to develop and advance your career.
We are proud to have been recognised through numerous accreditations and awards that demonstrate our commitment to creating a positive and supportive culture. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity, including best Students' Union. We also won a Third Sector Excellence Award at the 2018 Investors in People Awards. No wonder 93% of our employees would recommend Bristol SU as a great place to work!
Equality, Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age, disability, gender, identity, race, religion, sexual orientation and experience.
Be yourself, be proud of the work you do and build a career in a place that knows different is good.
Key dates
· Closing Date: Thursday 11 July, 9am
· Shortlisting: Thursday 11 July and Friday 12 July
· Interviews: Friday 19 July
The client requests no contact from agencies or media sales.
- An exciting opportunity to work in a hybrid Accounts team
- Excellent benefits
About Our Client
The Honourable Society of Gray's Inn, commonly known as Gray's Inn, is one of the four Inns of Court (professional associations for barristers and judges) in London. To be called to the bar in order to practise as a barrister in England and Wales, an individual must belong to one of these inns.
Job Description
- Provide advice and support to the Director of Finance.
- Control of the property management software and responsibility for issuing accurate billing of rents, service charges and insurance to tenants.
- Working closely with Estates team in the management of debtors and tenant service charges.
- Have responsibility for the annual reconciliation of service charges and liaising with the Auditors in the production of Service Charge Certificates.
- Liaising with Finance teams for outsourced provision of Estates services.
- Liaising with the catering team in the maintenance of private function deposits, billing of their clients and debtors.
- Responsibility for the billing of the quarterly Bench Commons (members) accounts.
- Daily Bank reconciliations and the collation and posting of all daily income from Hall Lunch, Bar and parking.
- Management of Direct Debit collections.
- Completion of month and year end procedures on a timely basis including reconciliation of Paypal income; monthly and annual recharges, invoicing for parking permits.
- Payment of annual scholarship awards.
- Assist in the year end audit programme for the Inn, Scholarships Trust and Charitable Trust.
- Provide income analysis to support in the preparation of annual budgets.
- Understanding of the VAT coding and reporting requirements (partial recovery) to ensure accurate coding of invoices.
- Working closely with the other finance team members (Management Accountant and Accounts Assistant) providing cover where necessary.
The Successful Applicant
The successful candidate will have the following...
- High levels of literacy and numeracy.
- Excellent communications skills.
- Ability to contribute positively to the work of the team and work supportively, co-operatively and collaboratively with colleagues.
- Ability to work on own initiative within the parameters of the role.
- Ability and willingness to learn new skills.
- Experience or knowledge of a similar working environment, landed estate including service charge accounting.
What's on Offer
The Inn offers 33 days annual leave and an 8% pension contribution among other benefits.
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Personnel.
Mass Participation Events Fundraising Manager
Be There When it matters!
Sue Ryder's Fundraising directorate have had an exciting opportunity arise for an Mass Participation Events Fundraising Manager.
About You
We are looking for someone with a growth mindset, who is open to learning new skills, and embraces collaborative working. Attitude and approach are key, so if you have transferable skills but don’t necessarily have direct experience in a role like this, we would love to hear from you.
Key Skills:
• A proven track record of working within a fundraising events environment and an excellent knowledge of the running and challenge events market
• Experience of working with and through a large supporter or customer facing team to achieve results
• Experience of managing people and volunteers and using a variety of communication methods to an audience of all levels both internally and externally
• Experience of delivering income and expenditure budgets and developing and working to event plans
• Experience of developing compelling marketing materials for print, web and social
About the role:
Reporting to the Head of Public Fundraising you will line manage two Senior Mass Participation Events Fundraisers in the Mass Participation Fundraising Events Team. The role is responsible for delivery of the Mass Participation Events portfolio, providing strategic input and support to grow and develop the portfolio through a range of channels as well as playing a key part in the delivery of key community events throughout the year and liaising with integral and external stakeholders.
Drop-in Sessions – Zoom details in attached job pack
Friday 5th July – 12noon
Wednesday 10th July – 6.30pm
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- Staff discount with thousands of retailers
- Refer a friend scheme - £250
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 25th July
Interview date: 6th August and 13th August
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CW+ - Philanthropy Manager
Location: Hybrid working – 2/3 days a week in office in London, SW10 9HS.
Salary: £45,000-50,000 per annum
Contract: Permanent. Full-time hours
CW+, the official charity of Chelsea and Westminster Hospital NHS Foundation Trust, is seeking an experienced and ambitious individual to shape and develop a portfolio of circa 80 donors and prospects and seek new potential donors to support their work.
Chelsea and Westminster Hospital NHS Foundation Trust is one of the top ranked and top performing healthcare Trusts in the UK, providing care to a community of over one million people across two hospital sites and twelve community clinics. The Trust is the fourth largest A&E provider in the UK, treating over 300,000 patients each year.
Over the last six years CW+ has grown its fundraising programme extensively and is now seeking a Philanthropy Manager to join their team at a crucial stage in their Thirty at Thirty major appeal – its ambitious programme to raise £30m to celebrate the Trust’s 30th birthday. This will be the largest fundraising drive in the charity’s history and a successful, effective team will be central to its success.
The role will be responsible for cultivating and securing gifts from existing and new high-value donors, with a focus on securing five and six figure donations. The post-holder will initiate, foster and develop rich, long-term relationships with donors capable of giving transformational support to CW+ and develop and grow the current major giving pipeline and portfolio of major gifts from high net worth individuals.
As the portfolio is mixed in its development, it is important that this post holder can work with tenacity and resilience in an ever evolving landscape of relationships and opportunities, in close collaboration with the Chief Executive and the Director of Fundraising. The successful candidate must have a positive, pro-active, donor-centric approach to relationship fundraising and demonstrate proven success at securing major gift support from individuals and family trusts/foundations. Alongside excellent relationship and communication skills, candidates must be confident, resourceful and proactive, with initiative and a problem-solving disposition.
Please note there is no closing date for this position – applications will be assessed as they come in and the role closed once the suitable candidate has been identified.
About us
Room to Heal is an established therapeutic community in London. We support refugees and people seeking asylum, many of whom are torture survivors, through an integrated programme of therapeutic and casework assistance, in the context of a community of survivors. Our approach recognises the political context of our community members’ multiple and ongoing experiences of trauma and marginalisation including in their home country, on their journey to, and within, the UK. We offer long term and holistic support.
We are a small team of committed and hard working individuals who work collaboratively in a supportive and friendly environment.
We are looking for a Director (maternity cover) who:
- Understands the experiences of our members in order to sustain Room to Heal’s therapeutic community and ensure the safety and appropriateness of all of our services
- Has awareness and interest in psychotherapy and group work
- Makes strategic decisions that centre the experience of refugees and people seeking asylum alongside maintaining the sustainability of the organisation
- Has the drive, care and vision to create new opportunities to support refugees and people seeking asylum and to learn and share experiences through external networks and partnerships in the UK and internationally
- Is able to speak with authenticity and challenge injustices knowing directly what the impact is due to own lived experience
- Can lead by consensus and collaboration and has a strong belief in the therapeutic benefits of community.
Hours: 7.5 hours per day (typically 9.30am – 5.30 pm with a half hour for lunch) 5 days a week. We will also consider 4 days per week, salary pro-rata’d
Salary: £45,000 - 50,000 per annum (full time salary)
Start-date: Autumn 2024 with 8-10 weeks handover with the current Director
Pension and benefits: automatic enrolment pension scheme, 4% employer contributions and 4% employee contributions
Holidays: 25 days plus bank holidays
We strongly encourage applications from those with some lived experience of the issues that our community members are experiencing.
Please apply for the role using the Charity Job portal. Your completed application should contain:
1. A current and detailed Curriculum Vitae (CV);
2. A statement of why you are interested in the role. Please write about the qualities detailed in the person specification (see below) and explain how your experience, abilities, skills and motivations will enable you to meet these requirements. It is important that you write about how you meet the ‘Essential’ criteria detailed in the first part of the person specification in your statement. Please limit the statement to 2 pages. We recognise there is a lot in the person specification. Please don’t be put off if you don’t meet all of the person specifications.
The client requests no contact from agencies or media sales.
Financial Controller
Location: Hybrid working with an expectation of working in the Bath office at least two days per week
Salary: £40,000 - £45,000 per annum
BWCE is working to put people at the heart of the transition to net zero, placing ownership and control of energy in the hands of consumers via clean energy projects that actively involve and benefit local communities.
This is a nonprofit distributing Community Benefit Society (a form of co-operative). Since 2010 when it was set up, it has built 14.5 MW of community owned solar power systems and one small hydro scheme, enough power to meet the equivalent annual electricity demand of around 5,000 homes.
The Role
They are looking for a technically minded management accountant with an interest, or experience, in the renewable energy sector. This new post will take on a range of responsibilities within a successful and growing community business, including financial reporting, financial planning, debt financing and budget management. This is a critical role with the opportunity for progression within the organisation for the right candidate.
Key Responsibilities
- Oversight and checking of outsourced production of quarterly management accounts and monthly cashflow
- Supporting the MD on reporting to full board/Finance Sub-Committee meetings and to external grant funders/finance providers
- Leading budget setting process, monitoring against actual performance, identifying trends and recommending action where necessary
- Maintaining BWCE’s long term asset portfolio financial model, analysing and reporting on trends and recommending action where necessary
- Overseeing asset revaluations and the annual audit process
- Collaborating with and reporting to the Senior Management Team around establishing effective financial controls and processes including grant funding budget management systems
- Supporting/overseeing project managers with implementation of budget and WIP analysis processes
- Supporting the MD and the Senior Management Team with strategic financial decision making linked to:
- business planning
- fundraising including share/bond offers and senior debt
- cashflow management
- asset investment and revaluation
Skills and Qualifications
- Qualified or part qualified ACCA Advanced Diploma, CIMA or equivalent accountancy qualification
- At least 3-5 years proven experience as a finance professional
- Experience of preparing financial reports for senior staff
- Working knowledge of accounting standards and practices, VAT and HMRC regulations in England
- Ability to effectively use data to produce informative reports for use by others
- Excellent attention to detail and a commitment to accuracy
- Excellent written and verbal communication skills.
- Self-motivation and initiative, ability to learn quickly and work with limited supervision.
- Ability to work effectively both individually and as part of a team.
- Good organisational and time management skills, with experience of working to tight deadlines and budgets
To Apply
If you feel you are a suitable candidate and would like to work for BWCE, please proceed through the following link to be redirected to their website to complete your application.
Soul City Arts (SCA) is an arts organisation committed to developing creative programmes with a vision of ‘connecting communities and transforming society through creativity’.
ABOUT US:
The organisation is founded and led by artist and curator Mohammed Ali MBE, who has built a strong team over the past two decades. We create events and programmes that explore commonalities and shared narratives of people across all faiths and those of differing perspectives. We seek to build hope, pride and confidence within communities enabling them to celebrate themselves and their narratives. We like to help tell the stories of everyday people in extraordinary form.
We are currently a small team of three employees and 3 more regular freelancers with ambitions to grow!
We are now looking for our next hire - an experienced Operations Manager - to help us support our ambitious plans.
ABOUT THE ROLE:
This newly created role will be responsible for defining, shaping and implementing key processes and systems related to programme management, and overall business operations including finance. These processes will enable us to streamline our business and support the needs of our companies programmes and funding requirements.
In addition, this role will be responsible for overseeing our facilities management and internal operations to ensure we are compliant and have H&S at the heart of everything we do.
What you will be responsible for:
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Be responsible for all aspects of the management, development and maintenance of SCA Port Hope building, site and its external premises.
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Ensure statutory inspections and routine checks on health and safety and security are scheduled, undertaken, accurately recorded and, where appropriate, and reported in a timely fashion. This includes fire and security alarm systems and equipment, any others that are relevant.
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Liaise with relevant authorities in the management of the site and buildings eg the Environment Agency, Birmingham City Council etc as required.
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Manage the provision of services eg insurance and utilities, working with the Executive Director to undertake due diligence and secure competitive quotes.
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Oversee the company’s compliance with all legislative and contractual requirements.
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Commission and manage relationships with all contractors working within the buildings and external premises, including maintenance as required.
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Plan the delivery of all capital works to the building with the production manager (funding pending)
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Act as a key-holder and be on call should issues occur out of hours.
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Ensure procedures and processes are followed to protect the security of the buildings and site.
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Work with the freelance staff to ensure they have the appropriate training on Health and Safety, First Aid, Manual handling etc.
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Prepare required reports and recommendations for Team, Board and funders as required.
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Manage operational contracts such as refuse collection, etc.
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Lead on the organisation’s Health and Safety Strategy, including provision of adequate first aid and fire safety.
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Oversee and ensure implementation and communication of site and operational risk assessments.
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Ensure compliance with all legal obligations and licensing requirements including: Public Entertainment, Health and Safety, PAT testing etc.
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Take a lead on SCA environmental responsibility, ensuring SCA seeks to reduce its carbon footprint and we operate as efficiently as possible, including waste disposal, disposal of used areosols, recycling schemes and reporting of such to funders.
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Advance planning of production schedules in conjunction with the Studio Assistant to ensure that events can be set up in good time.
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Ability to support a variety of configurations of our multi-purpose space with some basic technical knowledge. Specialist training will be provided. This will include audio visual display equipment, basic sound systems, setting up multi party Zooms, seating and desk configuration.
ABOUT YOU:
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Experience of managing the maintenance and operation of buildings.
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Knowledge of safety and workplace legislation and experience of managing and delivering a policy and activity eg risk assessment writing and review.
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Experience of setting and managing budgets and financial projections to ensure best use of resources through prioritisation and planning.
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Strong organisational skills, with the ability to prioritise workload.
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Self-motivated, practical and flexible with a positive outlook and can-do attitude.
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IT literate, with experience in using Microsoft Excel, Word and Outlook.
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Interest and/or experience in technical delivery
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Willingness to be part of an on-call rota, and to work flexible hours including some evenings, weekends and Bank Holidays.
DESIRABLE SKILLS / EXPERIENCE:
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Health and Safety qualification (IOSH / NCRQ / NEBOSH).
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Previous experience of managing building management systems.
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Experience of managing small scale capital projects including financial, operational and health and safety requirements.
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An understanding of fire safety.
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An understanding of accident and incident management reporting.
WHAT YOU CAN EXPECT FROM US:
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Opportunity to shape and build our internal processes.
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Opportunity to work for an organisation that is committed to serving our community.
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Multiple opportunities to connect, grow, and develop.
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Enhanced annual leave.
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Opportunity to work flexibly.
We’re All About Equal Opportunities:
We know that a successful team is made up of diverse people, able to be their authentic selves.
Interviews will be guaranteed for all candidates meeting the basic criteria linked to the person specification provided in relevant job description. SCA aims to reflect all of the city of Birmingham’s communities in our workforce and in particular those from a diverse background.
If you believe that you meet the minimum requirements of the role, you are warmly encouraged to apply. In addition, SCA is committed to meeting your access, inclusion, and support needs. Please share with us any access and support needs and reasonable adjustments that will support you during this process and we will work with you to ensure that your support needs are met.
To support us with our monitoring processes, please complete the anonymous equal opportunities form available via our website.
How to apply:
To apply please submit your CV.
We would also love to find out more about you and why you have applied so please also write (up to 1 page) your answers to the following questions (select 3 questions max):
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Tell us what excites you the most about Soul City Arts?
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Tell us more about you and your interest in this specific role?
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Please provide up to three examples of your experience which you believe best demonstrates your ability to deliver the role for which you have applied?
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Tell us about a recent creative experience that you really enjoyed?
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What does community and inclusion mean to you?
If you prefer, you can record your answers to your selected questions on a video of no more than 4 minutes.
Timescales
Deadline: Monday 15th July 2024.
Interviews: We will conduct informal telephone interviews with you first. In person interviews for shortlisted candidates taking place week commencing Monday 15th July.
Role Commencement: As soon as possible after the offer is made.