Finance And Support Services Manager Jobs in Islington, Greater London
REIMAGINING GOVERNMENT FOR A CHANGING WORLD
Governments today face unprecedented challenges. From responding to climate change and tackling
inequality to managing public health crises, they are under immense pressure to meet the growing
demands of their citizens while maintaining trust and staying relevant. Yet, many of the systems and
structures that underpin government operations are no longer fit for purpose in our rapidly changing world.
At CPI, we believe it’s time to reimagine government so that it works for everyone. We envision a future
where governments are not just responsive but also resilient, inclusive, and adaptive to the complexities
of modern society. To make this vision a reality, governments must evolve—and CPI is here to help them
on that journey.
We act as a learning partner, empowering changemakers within and around government to think
differently, embrace new approaches, and create lasting, positive change. Our work is built on two core
practices: sensemaking and action-learning.
THE WORK WE DO
At CPI, we help governments transform in order to best meet the challenges of the 21st century. To do this, we focus on three core objectives:
1. Inspiring leaders to act: We cultivate visionary, empathetic leaders who are driven by a commitment to the public good. By mobilizing leaders around shared goals, we empower them to drive meaningful change, particularly in communities that have historically been underserved.
2. Innovating systems and services: We help governments and partners rethink how public services are designed and delivered. By embracing innovation, we create systems that are not only capable of solving today’s challenges but
are resilient enough to adapt to future societal, technological, and environmental shifts.
3. Integrating across boundaries: Collaboration is key to creating long-lasting impact. We help our partners break down silos and foster cross-sector partnerships, connecting ideas and people across diverse ecosystems. By doing so, we enable government leaders to continuously learn from others, improve their services, and deliver better outcomes for citizens.
At CPI, we don’t just advocate for change—we model it. Our core values—Curiosity, Courage, Collaboration, Empathy, and Equity—are at the heart of everything we do. These values shape our work culture, our partnerships, and how we engage with the world. By living these values, we create an environment where everyone can thrive and contribute to the positive
changes we want to see in government. Together, we believe that by reimagining government, we can build a future where public systems are not only more capable but also more equitable, responsive, and aligned with the needs of everyone they serve. Through partnership, learning, and experimentation, CPI is uniquely positioned to lead this charge and help shape
the future of government.
KEY RESPONSIBILITIES FOR THE CEO
1. Values – Shaping culture and people leadership
At CPI, we strive to “walk the talk.” Our ability to serve our partners effectively starts with living our values internally—creating a culture that encourages creativity, reimagining, and bold, generative work. To unlock truly innovative ideas and approaches with our partners, we must first embody the change we seek to bring about. This requires a values-based approach that not only challenges us but also inspires those we work with to think and act differently.
Our values are at the heart of everything we do:
Curiosity - We champion exploration and creativity.
Courage - We remain authentic and brave in our decisions and actions.
Collaboration - We share power and work together.
Empathy - We seek to understand others’ perspectives and experiences.
Equity - We challenge systemic barriers to foster inclusivity and opportunity.
Therefore, the CEO of CPI must:
• Model and steward our values: Lead with integrity, transparency, accountability, and humility. Ensure that every decision and action reflects CPI’s core values.
• Inspire a relational culture: Lead through authentic, people-centred leadership. Foster an environment of honest conversations, active listening, mutual support, and resilience. Show up with presence and patience, offering support when needed.
• Champion a culture of inclusivity: Foster an environment where everyone feels they belong by embedding inclusivity and equitable practices. Ensure power is shared, and all team members are valued and empowered to contribute their unique strengths.
• Nurture a learning culture: Promote continuous learning and reflection. Encourage experimentation, embrace failure as a learning opportunity, and challenge assumptions to strengthen the organization.
2. Vision– Re-imagining government through thought-leadership
The CEO will represent CPI’s vision for reimagining government, grounded in systems thinking and complexity theory. They will be an active thought leader driving the intellectual frontier forward. Through thought leadership—whether via podcasts, reports, conferences, or advocacy—the CEO will position CPI to attract partners, collaborators, and projects that align with our unique approach and capabilities. Beyond our project portfolio, the CEO will inspire and grow a broader movement of changemakers, expanding CPI’s influence and impact across sectors and geographies.
Therefore, we seek a CEO who will:
• Inspire big conversations and tell powerful stories: The CEO will reflect, imagine, and communicate boundary-pushing thought leadership that challenges teams and engages public and social sector leaders. By sharing the ideas, insights, and inspirations that emerge from CPI’s work through blogs, podcasts, conferences, and public speaking, the CEO will inspire external audiences and catalyze bold conversations. Through storytelling, the CEO will amplify CPI’s vision, challenging others to achieve greater impact and contributing to a global movement reimagining government across sectors and geographies.
• Support public service innovation and impact: Ensure CPI is designing creative programs with our partners that help civil servants excel as stewards of public resources
• Advocate for better governance: Promote policy and governance reforms that prioritise empathy, inclusivity, and trust, positioning CPI as a global thought leader in reimagining the role of government in society.
• Convene thought leaders: Recognising government reform is hard work and hugely complex, the CEO can leverage CPI networks to create meaningful spaces for shared learning and co- produced thought leadership.
3. Strategy- Positioning CPI, prioritising our focus areas, sequencing our organizational development
CPI’s approach starts with a shift in values and thinking before driving system change and service design. Our work spans thematic areas like democratic governance, climate change, AI, gender equity, public health, and more. We use diverse tools—from service design and challenge prizes to partnership- building and fund management. As CPI grows across regions like North America, Europe, and Asia, we need a leader who can balance visionary positioning with operational priorities.
Therefore, we need a CEO who can:
• Cultivate our strategy: Building on existing strengths, develop a long-term strategy for the organization that delivers on its mission and for its partners, while harnessing the full range of capabilities within the team. CPI has a regionally federated structure, with authority appropriately devolved to trusted leaders across the organization. The CEO will play a critical role in uniting these efforts by identifying CPI’s core strengths and focus areas and clearly articulating strategic priorities for both the short and long term. At the same time, the CEO must ensure that CPI remains agile and responsive to emerging opportunities for growth and impact.
• Communicate CPI’s identity: Clarify and strengthen CPI’s identity. Ensure that our work, though complex, is communicated boldly and clearly to raise our profile. Our recent re-brand is part of this, but our next CEO will help craft a bolder, sharper presentation of who we are and how we serve.
• Global perspective and leadership: Continue to build a truly global organization, with a presence across multiple regions. While much of our team, work, and revenue are currently concentrated in the United States, we are committed to maintaining and expanding our international presence. The next CEO must have a global outlook, be comfortable working across different cultures, and actively support CPI’s vision of remaining a diverse and internationally balanced organization. It will be crucial for the CEO to lead efforts to rebalance our organizational focus, ensuring that we continue to strengthen CPI’s work across the world.
• Strengthen our operational core: Build a cohesive and high-functioning foundation across Finance, People & Culture, and Communications. The next CEO will ensure that CPI remains adaptive and entrepreneurial while developing the robust infrastructure needed for sustainable growth. This includes strengthening key operational systems to support CPI’s long-term success without compromising its innovative spirit. The CEO will maintain a strong overview of the financial health and funding forecast for CPI.
• Partner with the Board: Maintain a strong, collaborative relationship with CPI’s Board of Directors, including regular updates on progress and co-creating strategies for future growth. Support the identification and onboarding of new Board members who bring diverse perspectives and are committed to CPI’s mission and values.
4. Partnerships – expanding and deepening our collaborations Collaboration is at the heart of CPI’s work. The CEO will be a bridge-builder across sectors, geographies, and themes, growing the community of those re-imagining government.
Therefore, we expect our next CEO to:
• Steward our partnership with BCG: With our branding recently shifting from “a BCG Foundation” to “founded by BCG,” we have a unique opportunity to further maximize the benefits of our heritage and deepen our partnership with BCG. As valued learning partners and collaborators, BCG has been a steadfast supporter and proud champion of CPI. While CPI operates independently, this exceptional partnership allows us to both benefit from and contribute to BCG’s expertise, creating mutual value and enhancing our collective impact.
• Foster our strategic relationships: Strengthen and deepen relationships with governments, foundations, corporates, and changemakers. Use these collaborations to extend CPI’s impact and mutual learning.
• Network and build partnerships: Act as an ambassador for CPI, catalyzing new partnerships and co-designing innovative solutions.
• Fundraise: Although we primarily operate under a contract-based business model, our recent rebranding presents a unique opportunity to expand our ambitions and elevate our funding strategy. The next CEO will have the chance to attract larger and more innovative funding partners who share our vision and ambition, enabling us to secure core funding that strengthens CPI’s long-term impact and reach.
EXPERIENCE WE SEEK IN OUR NEXT CEO
CPI is deeply rooted in our values. Our next CEO must not only embody Curiosity, Courage, Collaboration, Empathy, and Equity but also share their personal journey of growth and continuous learning as they strive to live these values. Leading by example, they will inspire others to embrace the same principles.
As a vision-led organization, CPI requires a leader who is already thinking expansively about the future of public institutions. The ideal candidate will be a thought leader—speaking, writing, and advocating for bold, creative solutions that deliver maximum impact from public services.
CPI operates at the intersection of sectors, so our CEO must bring credibility, humility, and learning from a diverse career. Ideally, they will have experience in government, not-for-profit leadership, and commercial sectors, providing a well-rounded perspective that enhances CPI’s unique positioning. CPI has enjoyed a truly remarkable founding decade and is now entering a pivotal phase of growth and maturity. We are beyond the start-up stage but still evolving, and we seek a leader who has successfully guided organizations through similar transitions. The ideal candidate will have a track record of strategic transformation, having helped previous organizations reach their full potential during key stages of development.
We are not a generic consultancy; we are systems-thinkers versed in complexity theory, and in particular, applied to the unique challenges of government and the wider public sector. The CEO will likely have immersed themselves in these disciplines, bringing a nuanced understanding of how to navigate complexity and apply systems thinking to large-scale challenges. Our CEO must be comfortable also sitting with uncertainty and ambiguity, letting solutions be emergent and co-created in a relational context, embracing experimentation’s iterative process.
CPI is an innovative and entrepreneurial organization. We need a leader who has thrived in such
settings, made bold decisions, taken calculated risks, learned from failures, and remains a progressive
thinker in areas such as organizational design, new management practices, creative financing, and
unconventional partnerships. As an increasingly international organization, we seek a leader who is passionate about cross-cultural leadership, managing a dispersed team, and bringing a wealth of experience, networks, and insights
from working across multiple regions.
REMUNERATION
At CPI, we are committed to aligning our compensation framework with the principles of fairness, equity, and transparency. We benchmark salaries using national, country-specific data and aim to offer compensation between the 50th and 75th percentiles for all staff roles. Additionally, we maintain a 5-to-1 ratio between the most senior and junior staff, ensuring that our compensation structure remains equitable across the organization.
For the CEO role, a competitive salary will be offered in line with local benchmarking for the country where the CEO is based. As a reference, in our two largest offices, the salary range for a UK-based CEO is £170,000-200,000, and for a US-based CEO, the range is $275,000-310,000. Beyond base salary, we take a holistic approach to compensation, offering a benefits package designed to support work-life balance. This includes a generous package and leave entitlement, comprehensive health care, and flexible working arrangements. CPI’s CEO would preferably be based in the US (East Coast) or Western Europe, but we are open to discussing other locations in an exceptional circumstance. Travel will be an important part of the role, with consideration given to climate impact and effective use of time and resources. Travel will include visits to team meetings, attending key global forums, client meetings, and events that showcase CPI’s vision and inspire the re-imagination of government.
The client requests no contact from agencies or media sales.
Team: Innovation
Location: Remote
Work pattern: 21 hours working each Wednesday, Thursday & Friday
Salary: Up to £24,817 per annum (pro rata of £41,363)
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Innovation Officer:
- Leading collaborative innovation cycles and sprints using an insight led innovation approach to develop new products and optimise existing activity
- Support the Innovation Manager to deliver overall Marketing and Income Generation targets by working across the directorate to manage innovation and new product development
- Identify, plan and develop new opportunities from end to end; from insight gathering and analysis to conducting pilots and stakeholder management
- Support the development of an innovation culture, building a culture of audience led decision making and supporting all Marketing and Income Generation teams to incorporate the innovation process and techniques into their work
About the Strategy, Knowledge & Innovation team:
- We sit within the Strategy, Knowledge & Innovation team
- Our team is responsible for shaping and building innovation across our directorate to deliver income growth and drive awareness across a diverse audience
- We currently have a team of 4, 5 once vacancy is filled
What we’re looking for in our Senior Innovation Officer:
- Experience of working within Fundraising
- Experience of supporting the delivery of an Innovation Strategy
- Significant experience of project management including stakeholder management & innovation projects
- Ability to manage and prioritise a high workload and multiple complex issues and tasks in a changing environment with tight deadlines
- A good working knowledge of fundraising disciplines
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 12th November 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
You will be attracted to this role because of:
- You have an affinity to the cause - if you understand bipolar, this is a change-driven organisation where you can achieve impact and be close to the work that matters to you.
- There’s a high chance of success - the £3.5 million figure is ambitious but realistic, based on a extensive research.
- There is a momentum of growth - 95% since 2019 and the third highest in the mental health sector.
- You will be personally responsible for this success.
- You will succeed at a broad professional level.
The Director of Fundraising be responsible for developing and implementing a fundraising strategy. This will include the day-to-day management of the existing fundraising team and championing fundraising at senior management level and with the Board.
The ideal candidate will have:
- 5 to 10 years of fundraising experience, including managing a fundraising department.
- Proven track record of achieving a step change in income generation
- Experience of two of the following fundraising methodologies: Grants, Corporate, Community and events, Legacies, High net worth individuals or Commissioning
Evidence of continuous professional development in fundraising together with management experience and/or qualification is essential. As is strong digital skills, with a track record of maximising the use of CRMs and excellent business writing skills.
Must have good internal and external interpersonal skills, be an inspirational leader and capacity to represent Bipolar UK at a senior level.
An affinity to bipolar will be an advantage
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.
Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.
Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.
You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead Organiser.
We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.
This role will require some evening and weekend working, though this will be infrequent.
We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are currently looking for a Bid Manager (Corporate, Trusts and Foundations) to join us at The Duke of Edinburgh's International Award Foundation.
The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.
In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.
Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.
The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions.
The Foundation relies on a combination of operational and voluntary income to fund its work, and we are looking to grow the contribution of Corporate and institutional funders to the current income mix, alongside a strong philanthropic base.
We are therefore seeking an experienced and dynamic Bid Manager (Corporate, Trusts and Foundations) to join our Development team and play a pivotal role in securing funding through successful corporate, trust, and foundation applications. The Bid Manager (Corporate, Trusts and Foundations) will be responsible for researching, writing, and submitting high-quality, compelling funding proposals that bring to life the critical role the Foundation plays in ensuring that all young people have access to the Award, wherever they are or whatever their circumstances.
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.
ERP Implementation Lead – Finance Qualified Accountant
Location: Chelsea, London
Contract Type: Full-time, Fixed Term (24 months)
Hours: 35 hours per week (Monday to Friday)
Salary: £80K
About the Organisation:
This premier cancer research institution is dedicated to making groundbreaking discoveries that defeat cancer. The organization is embarking on an ambitious transformation program aimed at enhancing operational excellence and sustainability. A key initiative will support the implementation of cloud-based Enterprise Resource Planning (ERP) systems across Finance, HR, and Research Management.
Position Overview:
An experienced ERP Implementation Lead - Finance is sought to join the dynamic team. This role is critical for coordinating and driving the development, design, and delivery of Finance workstream activities, ensuring the successful implementation of the new ERP system.
Key Responsibilities:
- Leadership: Provide effective leadership to manage and execute the Finance workstream throughout the project lifecycle.
- Collaboration: Work closely with HR, Research Management, Digital Services, and external partners to align Finance processes with ERP requirements.
- Change Management: Support the transition and coordinate all Finance functions, ensuring compliance with training and communication needs.
- Stakeholder Engagement: Act as the primary contact for the Finance workstream, keeping operational teams informed on progress and planning for cross-functional input.
- Process Design: Collaborate with Subject Matter Experts (SMEs) to design, document, and build efficient financial processes that meet operational and statutory requirements.
- Testing and Validation: Ensure rigorous testing methodologies are applied to validate system functionality and resolve any issues.
Qualifications:
- Educated to degree level in a relevant field or equivalent experience.
- Qualified accountant (e.g., ACA, CIMA, ACCA, CIPFA).
- Project management certification (desirable).
- Leadership/Management qualification (desirable).
Skills and Experience:
- Strong technical accounting skills and experience in managing Finance services within complex organisations.
- Proven ability in process improvement and implementation of internal financial controls.
- Experience in managing new systems roll-outs and transformation/change programs.
- Excellent communication, influencing, and negotiation skills.
Why Join the Organisation?
This position offers a unique opportunity to play a pivotal role in a transformative project that will enhance operational capabilities and support the mission to defeat cancer. The successful candidate will work alongside a dedicated team committed to excellence, making a direct impact on research and organisational success.
How to Apply:
Interested candidates who are passionate about making a difference and meet the qualifications outlined are encouraged to apply. Please submit a CV and a cover letter detailing relevant experience and motivation for this role.
Closing Date: Friday 15th November
The organisation is committed to diversity and inclusion in the workplace and encourages applications from all backgrounds and communities.
This is an opportunity to be part of a mission-driven team focused on making discoveries that defeat cancer!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Grant Operations Officer, you’ll take on a varied role where you’ll be involved with:
• Supporting the logistical and secretariat process for the senior grant advisory and review panels.
• Lead on the preparation of administrative aspects of all funding streams, including setting up funding rounds and applications on the Grant Management System (GMS; Grant Tracker).
• Supporting in the peer review process.
• Managing grant funding operational and administration processes.
If you’re looking for an environment where you can lead on process improvement projects and work in a dynamic environment, then we want to hear from you.
Skills, Knowledge and Expertise
• Previous experience within a grants funding position.
• Exceptional attention to detail.
• Previous administration experience.
• Project Management skills.
• Strong interpersonal skills with the ability to establish good working relationships with stakeholders at all levels.
This role focuses on scientific and healthcare grants, so any experience working or studying within a scientific discipline is highly desirable.
How to apply
Please click on the apply button, where you will be taken to our careers page.
Closing date: 25 November 2024
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Are you ready to take on a dynamic role, using your project management skills to develop, execute and evaluate a project to create and deliver a new volunteer-led peer support service for women affected by ovarian cancer?
If you’re passionate about making a difference, fostering relationships, and championing the voices of those navigating this challenging diagnosis, we want you to join us in transforming lives and creating a supportive network for all!
We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. Join us and together we'll fight for a world where everyone with ovarian cancer lives.
We are looking for a Project Lead (peer support) who will manage all aspects of a new project, from developing detailed plans and timelines to collaborating with our steering committee to define objectives and success criteria. You’ll take charge of volunteer management, ensuring adherence to policies, leading recruitment and training sessions, and providing ongoing support to our dedicated volunteers. By building strong links with the community and engaging with existing support groups and healthcare professionals, you’ll help to create a robust network for those affected by ovarian cancer. Additionally, you’ll oversee communication strategies, produce high-calibre progress reports, and continuously evaluate the project’s impact. This project is supported by the National Lottery Community Fund
The role is a full time, 35 hours per week, 3 year fixed-term contract position.
We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required. Please contact us using the details in the recruitment pack if you would like to find out more about how frequently you would likely be required in the office for this role.
Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.
To apply, please submit a CV and cover letter using the details in the recruitment pack. Please also complete the equalities monitoring form. Please submit your application by 23.59 on 04/11/2024.
If you would like to receive a paper copy of the recruitment pack, please contact us using the details in the recruitment pack.
We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us using the details in the recruitment pack.
The appointment will be subject to a satisfactory DBS check, proof of your right to work and two satisfactory references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
There are talented young people from ethnic minority or low socioeconomic backgrounds with the potential to thrive in top industries. And firms are looking for them.
We identify, inspire, and train our candidates to connect them with our sponsor firms where they can launch successful careers.
At the start of their careers, our candidates join our professional network of alumni both tapping into and contributing to this community of knowledge, experience, and contacts.
SEO London was launched in 2000 and has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Today, over 14,000 diverse students and professionals are registered with SEO London, benefiting from sponsorship and engagement opportunities with over 120 blue chip firms across financial services, corporate law, consulting, technology, engineering, and corporates.
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire an HR and Operations Manager, reporting to the Chief Operating Officer.
Team: Operations
Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office min. 3 days per week, at least at the outset.
Reports to: Chief Operating Officer
Line Management: Senior HR and Operations Officer
Term: Permanent Role
Ideal start date: ASAP
Salary: £38k - £46k depending on experience
This is a full-time role but we are open to flexible arrangements.
Role Description
The HR & Operations function at SEO London has grown significantly in recent years, with a strong foundation now in place. This is an exciting opportunity for a new HR & Operations Manager to build on this progress and shape the next phase of our development. With recent growth and a focus on nurturing a positive culture, this role offers the chance to make a real impact and drive continued success within a dynamic and purpose-driven organisation.
The role is to oversee and continuously improve the delivery of HR Strategy and operations in line with SEO London's mission, values and strategic objectives. In addition, this role will oversee organisation-wide operations.
The post-holder will:
- Further develop and execute a People plan that supports the achievement of the charity’s strategic objectives and an engaging and inclusive work environment
- Ensure that all policies and procedures align to SEO London’s vision and mission and the necessary regulatory and legal standards
- Support a culture that is focused on employee engagement and continuous improvement including giving and receiving feedback
- Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver
- Provide line managers and staff with HR advice in confidence
- Be focussed on efficient and cost effective operational and service delivery across SEO London
- Execute ‘business as usual’ HR administration including monthly payroll and management of appraisal processes
- Lead or support strategic projects such as SEO London’s Learning and Development Plan, internal communications via SEO London’s intranet and continuous improvement of our recruitment and onboarding processes
- Line Management, currently of a full-time Senior HR and Operations Officer
Accountabilities
HR Strategy and People Plan
- Full accountability to design and align the annual People agenda to the strategic needs of SEO London, working closely with the Chief Operating Officer
- Compilation and use of HR data to inform planning and decision making
Regular review of HR policies, procedures, pay and benefits to make sure these are in line with current regulation - Provision of advice and support re. organisational design and development
- Internal reporting to Executive Leadership Team (ELT) and via an organisational dashboard
Employee Engagement and Wellbeing, and Diversity, Equality and Inclusion (DEI)
- Responsibility for developing and overseeing the engagement strategy for SEO London’s staff team
- Planning, execution and analysis of staff surveys, communication of insights and planning and execution of follow-up actions
- Design and delivery of culture building activities to support employee engagement and well-being e.g. team away days, oversight of staff-led wellbeing committee
- Responsibility for designing and embedding DEI policy and initiatives in conjunction with the ELT and other senior leaders
- Responsibility for providing employment advice and counsel and managing the risk of staff team attrition
Learning and Development and Performance Management
- Execution of a robust and future-focused talent development, performance management, and learning strategy that supports staff members’ ongoing learning and performance
- Identification of skills gaps and internal and/or low-cost solutions/training to meet needs
- Continuous improvement of regular performance management, talent management and succession planning and execution
Employee Relations
- Advice and support to Senior Managers regarding employee relations issues
- Lead responsibility for management of employee relations issues, as agreed with the Chief Operating Officer
Recruitment and Onboarding
- Identification of recruitment needs and plans alongside hiring managers with focus on filling skills and experience gaps where necessary, internal progression opportunities and cost-effective hiring processes
- Design and execution of an effective and efficient candidate experience
- Execution of competency-based assessment and selection
- Embedding of DEI and Safeguarding measures into recruitment processes
- Continuous improvement of onboarding plans and processes, working closely with managers to ensure high quality new starter induction
Employee Reward
- Responsibility for sourcing and analysing regular market data to inform renumeration
- Responsibility for delivering a competitive and attractive salary, pension and benefits programme
- Responsibility for managing a fair and transparent salary review process focused on providing incentives for good performance and fair pay
- Responsibility for payroll and associated processes
Operations
- Responsibility for regular review of SEO London’s suppliers, working closely with the Finance team
- Lead responsibility for some supplier relationships, including those connected to SEO London’s offices
- Maintenance, curation and regular review of organisation-wide policy and procedures ensuring adoption across the organisation and alignment with accepted good practice and regulations
- Accurate record keeping in line with SEO London’s data protection policies and procedures
- Governance administration including scheduling and taking minutes at Board and sub-committee meetings and support to the Chief Operating Officer on all matters relating to SEO London’s governance
Line Management
- Line management as required (currently one team member), including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs.
Required qualifications
- University degree (any discipline)
- HR qualification (minimum CIPD Level 5)
Skills and experience of:
- Analysing and using data to inform planning
- Designing and executing a people strategy
- Project management and process improvement (start to finish)
- Creating and curating policies
- Creating and executing Learning & Development plans
- Managing employee reward and benefits
- Recruitment and onboarding including planning, assessment, selection and process management
- Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) including ability to create spreadsheets, run and analyse pivot tables in excel and create quality PowerPoint presentations
- HR technology including HRMS and applicant tracking systems (Personio preferred by not essential) and payroll system/s
- Operations and supplier management
- Internal communications
- Event management
Knowledge of:
- UK Employment Law
- The HR life cycle
- Wellbeing and DEI practices
- Knowledge of Salesforce desirable but not essential
- Understanding of coaching and mentoring practices
Behaviours:
- Influencing and engaging, and excellent relationship management across all levels of an organisation
- Excellent written and verbal communication
- Tact, diplomacy and integrity
- Highly organised
- A deep understanding of equity, diversity and inclusion to foster a positive organisational culture
What we offer?
- Salary: from £38-46k, depending on experience
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family Friendly Policy
- Flexible working - 3 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Timeline:
- Closing date for applications: 18 October at 12 noon
- Shortlisting: 18 October
- First interviews: 21-24 October or sooner as possible
- Second interview, with task/presentation: 25 October or sooner as possible
If you are interested in this opportunity, please apply as soon as possible. We are reviewing applications on a rolling basis.
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against based on race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, other protected characteristic, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
The client requests no contact from agencies or media sales.
We are looking for a Resident Liaison & Occupancy Lead to join our Central Services team. This role will support the Homes with maintaining occupancy levels, managing the moving in process for individuals requiring our services, assessing financial needs, negotiating contracts and ensuring compliance with regulatory standards.
You will be working with highly skilled and motivated teams with a mission to support veterans and their families. This role will be crucial in fostering connections and enhancing the quality of life for both residents and their families. You should have the ability to work autonomously and with our dedicated teams.
We prioritise the growth and education of our team with a comprehensive training and support programme. We also offer excellent benefits.
Job description
- The Resident Liaison and Occupancy (RLO) Lead will be responsible for managing the full enquiry process for individuals requiring our services, providing excellent levels of customer care. They will ensure a warm and receptive experience for veterans and their partners with our Homes, assist them with their individual financial needs assessments, help coordinate the moving in process, negotiate contracts, and ensure compliance with regulatory standards.
- The RLO Lead will work closely with beneficiaries and their families across all our Homes, as well as local authorities and social workers to ensure that veterans and their partners can access the services and environments that best meet their needs.
Assessment and access to services
- Coordinate and manage the enquiry and moving in process to our Homes from first points of contact or referral to admission, ensuring a smooth transition for veterans and their partners.
- Conduct comprehensive assessments of individuals’ needs in collaboration with our Homes, social workers and healthcare professionals.
- Identify suitable services and support according to our criteria that align with assessed needs, preferences, and best interests of the individuals.
Liaison and coordination
- Act as a primary point of contact for our Homes, social workers, families, and other stakeholders.
- Provide guidance and support to veterans and their families throughout the moving in journey, or where they require support from other services.
- Provide a positive customer experience, helping to facilitate communication and collaboration among all parties involved with the moving in process.
- Work in collaboration with the Marcomms teams to input effective data to relevant analysis.
Contract management
- Negotiate and manage resident agreements with Home Managers, local authorities, residents and families, ensuring cost-effective and high-quality service delivery.
- Monitor relationships and communication with local authorities, community teams and hospital discharge teams addressing any issues or discrepancies in a timely manner.
- Monitor the ratio of self-funders to local authority residents and liaise with the Financial Controller to report their occupancy status.
Quality assurance and compliance
- Ensure that all admissions comply with regulatory standards, our policies, and best practices.
- Conduct regular reviews and audits of the assessment and admissions of new residents into our Homes to maintain high standards of satisfaction.
- Address any concerns or complaints regarding admissions and take appropriate action to resolve issues.
Data management and reporting
- Maintain accurate and up-to-date records of all enquiries, admissions, assessments, and contracts using Found (our occupancy database).
- Prepare regular reports on occupancy activity, outcomes, and performance metrics liaising effectively with the Marcomms team
- Utilise data to identify trends, inform decision-making, and improve service delivery.
- Undertake any other duties as required and consistent with the nature of the role as determined by your manager.
The client requests no contact from agencies or media sales.
Are you passionate about the difference that the right advocacy, at the right time, can make to families? Are you an experienced leader in the voluntary sector? Do you have an excellent understanding of how to innovate and scale digital, telephone and community-based services? If so, then we would love to hear from you.
Applications close at: 9 a.m. Friday 22nd November 2024
Location: Hybrid / London office with regular UK travel
About Contact
At Contact, we provide vital information, advice and support to parent carers with disabled children, across all four nations of the UK. Last year, we reached 413,000 families, helping parents to navigate the health, social care, education and welfare systems.
Parents tell us that our support has increased their confidence, helped them feel less alone, and made a huge difference to the support they receive. Our family finance support alone, on average, increases family incomes by £5,918 per year.
About the role
This is an exciting time for Contact. We are embarking on a new strategy, with an aim to end the battle parent carers face when accessing help and support for their family.
As a critical member of the Executive team, you will play a central part in delivering on that aim, and help Contact to grow our reach, profile and impact for families across the UK.
In this role, you will lead a team of 40 and handle a budget of £2 million, including our core contract with the Department for Education to deliver a national helpline.
Who we are looking for
You will have the vision to bring together our digital-first information and advice services and tailored community support into a joined-up offer for families.
You will bring a track record in delivering change and scale, to help us grow our reach and innovate our delivery, so that our services are sustainable for the long-term.
You will have excellent judgment, equally able to seize opportunities for partnership and funding, and to carefully manage risk.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Friday 22nd November 2024.
CEO (Age UK Enfield)
Location Hybrid/Enfield
Contract: Permanent, Full time
Salary: £70,000 based on experience
About Us
Age UK Enfield (AUKE) is the key provider of advice, dementia care and support, day care, information and advice, fitness and frailty support services in the diverse North London borough. Our mission is to improve the lives of older people in Enfield by ensuring they are valued, active, connected and able to live the life they choose.
AUKE has been serving the people of Enfield since 1997. The Charity is part of the national Age UK Charity and its network of local Age UKs.
We are acknowledged as the leading charitable organisation helping older people in the Borough and support around 7000 older people each year.
The Role
We are seeking an experienced, driven, and strategic CEO to lead the 30 staff and 60 volunteers at AUKE with great passion and energy. The period ahead is an exciting one. significant project to bring our services under one roof is in its early stages and this would provide an opportunity for us to increase our offerings with a new bespoke facility. We are seeking a new CEO who will be energised by this work and can guide all stakeholders through our strategic plans.
Supported by a highly professional board and a talented and committed operational team, our CEO will lead the execution of strategic objectives, oversee the financial and operational management of the Charity, and grow our footprint by promoting AUKE’s vision, ambitions, values and objectives in everything they do.
Role Requirements
• Proven track record of leadership and management across a range of responsibilities as CEO or similar senior level – ideally gained in a Charity or relevant sector
• Financial acumen – experience of financial management and control, including budget planning, oversight and cost control
• Experience of strategic planning and implementing organisational change
• Track record in driving and supporting fundraising growth, developing networks and working with funding partners
• Demonstration of influencing and developing relationships with key stakeholders and senior opinion leaders including local authority or similar
• Track record as a leader of people, creating positive affirming environments for successful teams and an inclusive organisation
• Experience working with a Board in setting the vision, mission, strategic objectives and priorities for a Charity or relevant sector
Eastside People is supporting AUKE in the recruitment for this role.
Before you make an application, please download and read the Candidate Information Pack.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria. Instead, if you have specific questions about the role, please contact us via email, or our recruitment partners Eastside People to arrange a conversation.
The closing date for applications is Monday 4th November. Competency based interviews will take place with Eastside People up until Wednesday 6th November.
Formal interviews with Age UK Enfield will be in three stages. A first informal conversation and interview will be mid-November, and final interview early December.
Benefits
• Hybrid working with the opportunity to work flexibly over 4 days per week
• 25 days annual leave plus statutory holidays
•Comprehensive health benefits through Simply Health
• Support from the Age UK federation to promote the charity and provide exceptional opportunities for networking and shared learning
REF-217 220
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.
They bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And they won’t stop until we are all equal.
This role will be a key member of the major partnerships team, as it will lead on the delivery and development of the AstraZeneca partnership. Together, Plan Intl UK and AstraZeneca deliver the Young Health Programme across 8 countries, including here in the UK.
This is an exciting opportunity as the partnership is at a critical stage of future development.
As Corporate Partnerships Manager (AstraZeneca – Global and UK), you will:
- Seek to renew Plan’s partnership with AstraZeneca post-2025, aligning the company’s ESG Strategy with Plan International UK’s values on (health) equity and gender transformative outcomes
- Lead ways of working with the Programme Management Team and Grants Finance to ensure the partnership is highly impactful in its delivery, is on time and within budget
- Build a strong, multi-faceted relationship with contacts across AstraZeneca and internally at Plan International
- Support the leadership of the Corporate Partnerships Team, role modelling and demonstrating excellence in account management
Ideal skills and experience:
- Experience of managing high value corporate partnerships involving multiple external partners
- Ability to collaborate across and between organisations on complex, fast-paced projects
- Strong interpersonal and communication skills
- A team player with a collaborative approach
- Able to manage projects and budgets successfully
Expert recruitment for fundraisers and charities.
Position: Senior Campaigns Officer
Type: Full time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £32,301* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
With a new UK government, elections upcoming in Scotland and Wales, a new MS Society strategy in the wings for 2025, it’s an exciting time to join our campaigns team as we look to take our campaigning up a gear.
Whether it’s about making sure people access groundbreaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you’ll be working directly on campaigns to empower, inspire and mobilise our community to become change makers.
Do you want to craft digital campaigns that hit the right note, emails that pack a punch and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?
If this sounds of interest we’d like to hear from you.
Closing date for applications: 9:00 on Thursday 21 November 2024
Anticipated interview date: Friday 6 December 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We’re an award-winning national charity, the UK's only employment charity solely for women with convictions.
We’re led by our vision of a society where every woman with a conviction has the support and opportunities she needs to flourish. Our mission is to support these women to create independent, purposeful lives through helping them to build careers. We believe no woman should be held back by her past.
Our Employability Coaches play a vital role in helping women with convictions build the confidence, knowledge and skills needed to become ready for work. Through virtual and in-person one-to-one sessions, you will use coaching and mentoring approaches to support women in setting career goals, developing their interview skills and CVs, and preparing to disclose their criminal record to employers.
The ideal candidate will have a strong background in supporting women facing complex challenges, such as involvement in the criminal justice system, financial hardship, domestic violence, homelessness, substance dependence, or experiences of trauma and mental health issues.
Strong emotional resilience is essential to manage the demands of working with women who have experienced trauma, while consistently maintaining a non-judgmental approach and clear professional boundaries. You will need to be highly empathetic, able to build trust and rapport effortlessly with individuals from diverse backgrounds, and confident in leading group sessions to deliver engaging and impactful support.
This role requires someone who is highly organised and capable of managing a varied workload. Solid written communication skills and proficiency in IT and MS Office are essential. Experience with case management systems is advantageous, though a demonstrated ability to learn new technology quickly is also valuable.
The ideal candidate will bring a passion for the charity’s mission and demonstrate a strong teamwork ethic. You will join a friendly and supportive team who are passionate about what we do. In addition to a competitive salary, we offer benefits including flexibility, generous holiday allowance, time off for your birthday and wellbeing days.
Closing date: 12pm Friday 22nd November 2024.
Interview date: Friday 29th November 2024.
We welcome a broad range of candidates, particularly those who identify as Black, people of colour, people with lived experience and people from a range of ages as they are underrepresented in our organisation.
This role requires an Enhanced DBS check and HMPPS vetting due to our work on contracts commissioned by probation services.
If you believe you would add value to the organisation within this role but don’t meet all the criteria we have laid out in the advert and job description, we would still love to hear from you.
We want you to have every opportunity to demonstrate your skills, ability and potential;
please get in touch if you require any assistance or adjustment so
that we can help with making the application process work for you
The client requests no contact from agencies or media sales.