Fashion Jobs

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 63% of clients secure a job within a month.

The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past eleven years, Smart Works has helped over 40,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.

About this role

Smart Works is looking for an experienced and motivated fundraising professional to join our dynamic team on a maternity cover for one year. We work with high profile and prestigious global businesses and this role sits at the heart of the Partnerships Team, reporting into the Director of Partnerships.

We are coming to the end of our 3 Year Plan, which saw us double the number of women reached from 5,000 per year to 10,000 per year and raising income from £3M to £5M. This is a pivotal time in the charity’s journey, with the opportunity to develop the future strategy, to work with the new Chief Executive joining in January 2025 and to meet ambitious partnership targets.

This role will lead Smart Work’s corporate partnerships strategy, significantly growing our partnership portfolio across sectors including finance, tech, insurance and more. Demonstrating excellent strategic and creative thinking, the successful candidate will be instrumental in establishing five and six figure transformational corporate partnerships, with multi-year scope and potential to deliver considerable strategic value against the Charity’s new Plan. The post-holder will also employ their outstanding communication skills to develop first-class relationships (at C-Suite) and oversee the management of these significant partnerships including Bobbi Brown, Google, Bank of America, and AJ Bell

Smart Works has a collaborative environment, with dynamic teams and ambitious plans. It is also a rewarding place to work and a lot of fun, with valuable opportunities to attend nationwide fundraising activities, expert leadership panel discussions, fashion sales and exclusive events.

The Partnerships team is based in London. This is a full-time hybrid role, with time split across all 3 of our London sites in Islington, Ladbroke Grove and Croydon. Some evening and weekend work is required. 

We promote equality, diversity and inclusion in the workplace and encourage a diverse range of perspectives, skills, experience and knowledge within Smart Works. We welcome applications from outside the charity sector although fundraising and/or business acquisition experience is essential.

How to Apply

Please read through the full job description and then please submit a CV and a cover letter which answers the following questions by 5pm on Sunday 5th January. Your application should be addressed to Helen Nelson, Head of Corporate Partnerships. 

1. How is Smart Works an effective cause with which to raise money from corporates?
2. What experiences and skills do you have that make you well suited for this role? 
3. What steps would you take to grow the value of the corporate partnerships pipeline?

First round interviews will take place online on 13th January and second round interviews will take place in person in London on 20th January. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

Salary: £24,570 per annum

Location: Shelter shop, Nantwich

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Wednesday 1st of January at 11:30pm

Please note we reserve the right to withdraw this vacancy early it we successfully appoint someone into the position.

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Nantwich shop.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent.

We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Head of Retail

£46,839 per annum

37.5 hours per week

Permanent Contract

Travel throughout North Yorkshire

Closing Date:  Noon – Tuesday 3rd January 2025

Please note, we reserve the right to interview and close the vacancy prior to this date, therefore early applications are encouraged.

Interviews will take place in Harrogate on Tuesday 14th January 2025.

We are seeking a dynamic, forward-thinking and pivotal leader who will spearhead our retail business for our family of services; Herriot Hospice Homecare, Just ’B’ and Saint Michael’s. 

This key leadership role will oversee the delivery of £2.8m in retail income in FY 2025/26 and lead our efforts in generating meaningful relationships with our valued customers, donors, partners and those who use our services. 

With a current retail portfolio of 15 local charity stores, a furniture enterprise, a new ecommerce Hub, and growing online sales presence, this is your chance to significantly influence our retail function’s direction at an exciting time in our growth.

Our well-known hospice brands and shops mean so much to our local communities, and this is a rare opportunity to truly make your mark, shaping an impactful strategy to power vital care for people who need it most.

You’ll be managing an amazingly passionate team of staff and volunteers, each bringing something unique to their local communities through their stores. Working across the Harrogate, Hambleton and Richmondshire districts, you’ll help drive a fast-paced and responsive retail function with plenty to keep you busy.

With environmental impact key on our charity’s agenda, we’ll looking for a leader who can help us tap into new trends and demands for sustainable fashion. We want to grow our customer base in more audiences while protecting our planet.

What we’re looking for:

• Strong people management skills, motivated by a superb team
• Excellent financial management skills, taking care of a significant retail portfolio
• Experience in lease management and property maintenance to keep our shops performing at their peak
• Skilled in opening successful new charity retail enterprises, as we develop our retail function in exciting new directions
• Commonsense and logical approach with strong organisational skills, responding effectively where every day is different

Please see a copy of the full Job Description and Person Specification when clicking "Apply"

For more information on the role, please contact us and we can arrange for you to have an informal discussion with a member of the panel.

PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK.

PLEASE ENSURE: that you answer all supplementary questions as part of your application. Failure to do so will result in an automatic rejection and your application will not be considered.

Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Benefits include (subject to eligibility): -

• 35 days holiday per year (including Bank Holidays, pro-rata)
• Comprehensive Induction Programme
• Refer a friend bonus scheme
• Pension Scheme with an employer contribution of 8%
• Lifestyle discounts and savings
• Cycle to work scheme
• Employee Assistance Programme
• Access to staff support
• Free group life assurance
• Free DBS check
• Free car parking at Crimple House location

Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice make up registered charity North Yorkshire Hospice Care. You’ll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes, and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

Our Values at Work

North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.

We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.

This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.

NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.

St Luke's Hospice is an outstanding provider of expert palliative and end of life care and a prominent and respected charity at the heart of the local community. We offer a wide range of specialist services to support patients, their families and friends.

SLH Trading Ltd is the trading arm of St. Luke’s Hospice and operates a number of Charity Retail Stores which provide valuable income for the Hospice.

We have a vacancy at our Grays Store (Furniture & General) for a Store Manager with demonstrable Retail Management experience. You will be highly motivated with strong leadership skills and be adaptable to a fast changing environment.

Job Title: Store Manager
Salary: £24,223 per year
Contract: Permanent
Working Hours: Full time, 37.5 hours a week, Monday to Saturday
Location: High Street, Grays (Essex)

The successful candidate must have; excellent communication, people management, IT/EPOS skills and a passion for great customer service. Flexibility and mobility (being a car driver) is also necessary, for operational reasons (to keep our valuable stores open).

The duties are varied and interesting and this post offers a wonderful opportunity for a commercially minded, self-motivated person able to work as part of a team and also on their own initiative.

We offer a great working environment, with competitive pay and benefits package (27 days Holiday plus 8 Bank Holidays) and a strong team that supports each other.
 

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

Right to Work

St. Luke's Hospice is unable to sponsor work permits or visas. All candidates must have the right to work in the UK.

Belonging, Equity, Diversity and Inclusion

At St Luke's Hospice, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes for the people who access our services. We particularly welcome applications from disabled, LGBT+ and Black, Asian and Minority Ethnic candidates as these groups are currently under-represented in our teams. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of access requirements for people who have a disability.

A fantastic opportunity has arisen to play a vital role at Cure Parkinson’s, as our Office Manager. This role will be responsible for supporting a small but growing team, working together with a singular goal to fund Parkinson’s research to slow, stop and reverse Parkinson’s.

You will report direct to our CEO, as part of our dedicated, ambitious, and dynamic team, united by our common purpose. You will be a crucial support to the organisation, form warm and collaborative relationships with our management team and beyond. You will support our team, our office environment, governance, and our Trustee board, creating a working environment that empowers individuals and teams and helps us to accelerate our progress.

Harris Hill are delighted to be partnering with a fantastic charity that provides emotional, financial and practical support to their community. They are searching for a Fundraiser (Trusts and Foundations) to join their team.

As Fundraiser (Trusts and Foundations), you will research and identify charitable trusts which may provide future financial support to the charity whilst maximising the potential for giving from trusts with which the Charity already has a relationship. You will prepare, submit and monitor applications to charitable trusts including the maintenance of records of applications, grant receipts and successful/failed submissions. You will also ensure Trusts are thanked for donations in timely fashion.

To be considered for this role, you will need:

• Experience of successful trust fundraising.
• Understanding of fundraising disciplines.
• Excellent communication skills, whether face to face, by telephone, virtual calls or in writing.
• Ability to convey complex information accurately, succinctly and engagingly.

If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.

Salary: £34,000
Permanent, Full-time (35 hours per week)
Location: Oxford, with hybrid working.

Applications are being reviewed on a rolling basis, so please send your CV to Dominic ASAP.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title: 

Children and Young People Support Worker for Connected and Adoption Alliance 

(North Wales)

Responsible to: 

Adoption Alliance Manager

Hours of work: 

25-30 hours a week (Flexible with some evening and weekend work required)

Location: 

Hybrid working. Home based and community working, with one day a week in Prestatyn office (or similar milage) as required 

Contract Type: 

Permanent 

Grade / Salary: 

£23,310 FTE, Pro Rata for Part time 

Key Relationships: 

• Lead Youth Workers 

• Adoption Alliance Lead

• Adopted children and young people and their families 

• Education specialist

• Children and Young People's Services Manager 

• Director for Wales 

PURPOSE OF THE ROLE

To support the delivery of ‘Connected’ and monthly meetings for children and young people and the National Lottery Community Fund supported Adoption Alliance Project.

To work closely the lead youth worker and the adoption alliance youth worker to support and enable young, adopted people in north Wales to participate fully and lead the development and delivery of both projects and to participate using either Welsh or English as they choose.   

To support the lead youth worker to run Connected and help facilitate young people’s involvement in making change in the way adopted young people are treated in education settings through the Adoption Alliance project.  

Partners will include the North Wales Adoption Service, National Adoption Service, the Education Departments of each of the 6 local authorities across North Wales, and ESTYN.  

Main Duties 

• To work with the Lead Youth Worker/Adoption Alliance Lead to deliver Connected and Adoption Alliance services across North Wales, and in particular to assist with the groups and support young people to achieve their goals. 

• To provide support to the development, delivery, and promotion of the service.   

• To support the Lead Youth Worker/Adoption Alliance Lead in undertaking the processing of referrals and initial engagement with young people.  

• To support the Lead Youth Worker/Adoption Alliance Lead to maintain agreed levels of contact with young people and their adoptive family as long as they remain registered with the service. 

• To support the planning of a program of group sessions and activities for delivery this may include some evenings and weekend and a possibility of up to two residentials (overnight stays) a year. 

• To work closely with the Lead Youth Worker/Adoption Alliance Lead to book venues, take bookings for sessions/training and gather output and outcome data from the project.

• To attend initial visits with adopted children and young people and their families using technology or attending home visits. Create support plans and upload them in a timely fashion agreed with the manager. 

• To support young people who wish to have their voices heard in national and regional forums. 

Grade: Grade 3

Position type: Full time, permanent, 37.5 hours per week

Responsible to: Impact & Accountability Lead

Direct reports: None

Location: Truro, Cornwall (hybrid – mixture of office and home working). Remote working (UK only) will be considered (with regular travel to Truro approx. 4x per year).

Travel: Work away from home, this may be UK or overseas training or an in-country deployment. You may be required to deploy for up to 50% of your time in any calendar year.

Role purpose

The MEAL Coordinator will travel with the emergency response team to deliver emergency shelter responses, to enhance programme quality and embed a culture of organisational learning and accountability. Sitting within the Programme Quality team, the MEAL Coordinator will play a significant role to strengthen participant voice and accountability, enable data driven decision making and help to identify best practice and innovative shelter solutions allowing people to recover and rebuild their lives.

The MEAL Coordinator will lead/support key processes that enhance programme/project delivery. They will liaise with programme managers/emergency coordinators and partner organisations to provide technical support and ensure that programmes/projects adhere to agreed processes, namely needs assessments, log frame development (with clear outcomes/outputs and SMART indicators), robust and transparent community feedback mechanisms and the development of the MEAL plan. They will also be expected to provide technical input on data collection exercises (both quantitative and qualitative) data analysis for routine monitoring exercises as well as designing/coordinating review /evaluation processes. 

The MEAL Coordinator will play an important role in promoting organisational learning and embedding a culture of reflection, analysis, and learning. Working together with Programme Managers & Emergency field coordinators, they will ensure learning frameworks are in place so that lessons are learned (both positive and negative) are captured, responded to, and shared with peers. They will work closely with the Programme Delivery Team and Technical Specialists to identify and/or support the establishment of Action Research projects that will contribute to improvements and innovations within the shelter sector. 

There is significant travel with this role (up to 50% FTE), and the post holder must be prepared to travel at short notice for up to two months at a time. The MEAL Coordinators may also be asked to contribute to the development of organisational policy papers on mainstreaming or technical areas such as cash programming.

This role will be joining a fast-paced organisation realigning itself for further growth in the face of mounting humanitarian needs. We look forward to welcoming candidates who share our passion and teamwork to achieve this.

Duties will include but not be limited to:

The MEAL coordinator is a core member of the project team and will work closely with the project lead to ensure project quality and accountability. They will lead processes or liaise with partners (depending on implementation model) to ensure ShelterBox standards are adhered to.  Specifically, they will:

Project Support  70% FTE

· Advise/Carry out needs assessments to inform project design

· Facilitate technical MEAL component of Organizational Capacity Assessments and support with the development of capacity strengthening plans for potential partners

· As relevant, support the delivery of Capacity Building Action Plans, through the development of appropriate resources/ providing in-person and remote training /mentoring on MEAL concepts and practice.  This will also involve reviewing training courses/modules, developing resources, and providing training.

· Collaborate with partners and implementing teams to, support project/log frame development with clear outcomes/outputs and SMART indicators, in line with organizational reporting requirements

· Ensure robust MEAL plans are in place, and that SADD distribution data is robust

· Ensure robust and transparent community feedback mechanisms are functioning and support safeguarding processes

· Provide technical input/Lead data collection exercises (both quantitative and qualitative)

· Liaise with partners and implementing teams to ensure the MEAL Plans are operationalized and that the data/reports provided by partners are robust, verifiable and with the appropriate degree of objectivity.

· Ensure project documentation is up to date

· Support data analysis and the facilitation of learning and reflection based on findings that result in data-led decision making

· Coordinate/Facilitate/carry out end of project evaluation processes in line with DAC criteria.

· Ensure all projects/programmes are contributing to organisational KPI reporting. Develop and populate Information Management systems as appropriate.

· Liaise with the Grant Management team to ensure that all projects MEAL systems and processes are in line with donor requirements, and support programme managers to submit quality narrative reports in a timely fashion.

Knowledge Creation and Sharing 20% FTE

· Ensure that each Project log frame, MEAL plan and Learning and Accountability Framework are up-to-date and facilitate continuous and conscious reflection and learning. 

· Utilising M&E data, evaluation findings and wider sector understanding, develop thematic discussions to strengthen understanding within ShelterBox and in relevant Communities of Practice. 

Infrastructure Development 10% FTE

· Contribute to the development of policies, SOPs and processes that strengthen project delivery and accountability.

· Ensure ShelterBox is abreast of new technological developments supporting information gathering and analysis, particularly methodologies that empower affected populations to communicate with ShelterBox and to share their insights enhancing participation.

Working Requirements

· This role will support the design and implementation of rapid response emergency project that will demand prolonged travel (up to two months) at very short notice.

· For remote workers: travel to Truro HQ for collaboration weeks 3 times a year, and additional meetings as requested.

· Comply with ShelterBox training and adhere to policies and standards and demonstrating organizational values as and where possible.

Interviews will be conducted remotely on Teams week beginning 13th January 2025. 

Job title Training and Events Coordinator 

Job purpose: To ensure efficient and effective professional administration of the bpf North’s training and events activities. 

Accountable to: Office manager 

Key colleagues: Director of bpf North’s trainings

All bpf staff 

Teaching staff 

Trainees 

Major responsibilities 

• Establish appropriate professional relationships with a wide variety of people, recognizing their roles and needs, including members of the public, chairs and members of committees, clinicians, teachers and trainees. 

• Develop and provide efficient administrative procedures that are accurate, confidential where necessary, and fit for purpose. 

• Maintain accurate and up to date records and files securely. 

• Maintain the annual rhythm of training events and activities throughout the year in a timely fashion, and refining procedures as necessary. 

• Be responsible for processing all payments from trainees and to teachers and tutors. 

• Attend and minute core staff meetings, sending out agendas in liaison with the training director. 

• Be actively involved, in relationship with the marketing team, in the marketing and promotion of the training at regular events, advertising campaigns, or by individually responding to members of the public. 

• Working closely with the training director, provide detailed administrative support to all aspects of dealing with enquiries from the public to processing formal applications for training. 

• Working closely with the director to provide detailed administrative support to all aspects of finding teachers, issuing contracts, providing termly schedules to trainees, distributing reading lists, requesting/receiving/distributing reports, and setting up online seminars. 

• Work closely with the course director in all aspects of the training work, including but not limited to managing training resources, updating training policies, collating documentation and information for re-accreditation of trainings. 

• Liaise with the clinical services department and placement tutor to collect information about trainees’ clinical work. 

• Organise several annual events including publicity or invitations, refreshments, speakers etc. 

Qualifications 

• Good level of general education. 

• A standard pass or above in both Mathematics and English at GCSE level; 

• Two A levels or a vocational qualification at level three; or 

• Have gained an equivalent level of learning through work experience.

Experience 

• Significant experience in an administration role, preferably in a client/customer-facing role, and ideally in a training, education or membership environment.  Knowledge of higher education or professional healthcare training, in particular in relation to psychotherapy or counselling, desirable. 

Knowledge, Skills & Abilities 

• Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes. 

• Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting. 

• Able to understand the complexities of working in a membership organisation. 

• Excellent organizational and time management skills. 

• Able to work independently and be proactive as well as able to exercise judgement about when to draw on colleagues’ expertise and ask for assistance. 

• Methodical with good attention to detail. 

• Able to use initiative and continue to think under pressure when faced with sensitive interactions. 

• Ability and commitment to maintain strict confidentiality. 

General 

• Any other activities deemed appropriate by the CEO, training director, and office manager. 

• Adhere to bpf policies and procedures. 

This job description is intended as a guide and is not an exhaustive list of the duties and responsibilities of this role.  Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. 

This job description and person specification may be subject to review from time to time in conjunction with the postholder.

Contract duration: Permanent contract 

Hours of work: 21 hours a week, including some evenings and weekends (time off in lieu given). 

Location: Mostly home-working with some travel to sites in Newcastle or surrounding areas where events and training are taking place. 

Salary: £18,270 (£30,450 per annum fte) 

Annual leave: 30 days plus Bank Holidays (pro-rated 18 days) 

Pension: Employer 3%, employee 5% 

Notice period: One month during 6-month probationary period; 1 months thereafter 

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

Fixed term until 30 June 2025
28 hours per week 

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

This role is part of the Wiltshire Project which provides individual and family support to domestic abuse victims and their children. It is a fixed term role until November 2025.

The Resettlement Team focuses on delivering timely and high quality, trauma informed support to victims of domestic abuse and their families.

The post holder will support victims experiencing domestic abuse to access safe accommodation and those resettling in Wiltshire following fleeing domestic abuse, make long term positive and sustainable changes in their lives and to recover from the harm of domestic abuse. To do this you will work sensitively with service users to support them in making the changes to live free from harm, ensuring they feel safe, secure and supported.

We are looking for individuals who are passionate about preventing domestic abuse and supporting survivors to live free from abuse.

This role will be based in Trowbridge, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.

Main Duties and Responsibilities

• To provide a high quality support service to victims experiencing domestic abuse, giving practical and emotional support.
• Provide support to service users and their families when living in safe accommodation and resettlement support when moving on from refuge accommodation and in the wider community.
• Manage a caseload of assessed service users through telephone and face to face support, to enable them to increase their safety and make positive choices for the future.
• Prepare and deliver educational, time bound sessions on a one-to-one basis with service users around domestic abuse including, but not exclusive to, safety, power and control, barriers to leaving, boundaries, impact on children, moving on and red flags.
• Complete an initial assessment of individuals’ and families’ needs to identify and plan the support needed to address issues and prevent any problems from escalating.
• Referring service users to the various groups within Wiltshire, such as Empowering You, Rediscovering You and Connecting You.
• Supporting service users who are moving on from refuge, providing advice information and support to victims, including around further safe accommodation and independent living, as required.
• Improve parents’ understanding of the impact of domestic abuse on their child and work with the parent to provide continued support to their child.
• Empower service users to make informed decisions about various aspects of their lives through discussions about options available to them as survivors of domestic abuse.
• Plan and implement activities to promote self-awareness, confidence and participation for service users.
• Ensure support provided is accessible to service users in terms of local and times.
• Give priority to service users who have had to move due to domestic abuse.
• Undertake regular caseload review meetings with individuals and families during home and community visits to ensure they are fully supporting to progress and achieve desired outcomes.
• Undertake risk assessments and implementing robust safety management plans, with due regard to the dynamic nature of risk.
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises, including access to places of safety.
• Work closely with multi-agency partners and the wider Phoenix team to ensure that we maintain a focus on risk management and safeguarding.
• Develop and establish positive partnerships with Wiltshire’s housing organisations and services to ensure holistic and joined up service delivery.
• Assist service users in attending housing, legal and other appointments where necessary.
• Enable service users to participate in the design, delivery and evaluation of services.
• Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved.

Groups and Activities

• Focus on assisting clients and their families to reduce social isolation by connecting them to local community facilities, activities and groups.
• Assist with recruiting clients to be involved in the development of groups or activities or groups, providing them with on-going support.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9.00am to 5.00pm in the Trowbridge office.

Responsibilities

• Manage highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Be mindful of responsibilities in respect of health and safety.  In particular:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the risk assessment programme.
• Any other duties that may be reasonably required.

Health & Safety

All individual employees are required to promote a health and safety culture within the workplace, observe all health and safety rules and procedures, attend training courses as required and, where appropriate, conduct risk assessments e.g. VDU, maternity, lone working, H&S audits, etc.

Safeguarding / Disclosure and Barring Service

FearFree is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and bring any concerns (whether in respect of service users or members of staff) to the attention of Safeguarding Leads immediately. This role will require an enhanced DBS check.

Confidentiality and Data Protection

All employees must ensure that essential information of a sensitive and/or personal nature is not disclosed to, or discussed with, inappropriate persons and that all information is maintained in accordance with the GDPR and other related legislation/requirements.

Equality and Diversity

FearFree is committed to encouraging equality, diversity and inclusion among our workforce and our service users and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our service users, and for each employee to feel respected and able to give their best. The role has the responsibility to ensure all duties and responsibilities are carried out in a manner which promotes FearFree’s Equality, Diversity and Inclusion policy.

Applying for this Role

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. Please also see our website for FearFree's Privacy Policy for further information about how we process your personal data at FearFree.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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The Funding Management team is looking for a Funding Manager, in Belfast.

This role is responsible for all aspects of funding management across a portfolio of restricted funds, ensuring that we are meeting all the Funders and The Trusts requirements. Working effectively across teams to maximise income, increase performance and ensure compliance, to allow The Trust to maximise its support to young people.

You will use your contract/funding management skills to ensure that we are able to maximise income, increase performance and ensure compliance.  By working across teams and drawing on your time management, leadership, communication, governance, audit and problem solving skills you will ensure that expenditure claims and reports are compiled accurately and in a timely fashion, and that we comply with all reporting and evidencing requirements for output monitoring.

You will to ensure that The Trust has accurate monthly accounts by preparing drawdown, accrual and deferral figures for the monthly finance return and regularly reviewing the Debtors Report to ensure sufficient cash flow and will manage all funder and internal audits and ensure recommendations are acted upon, sharing best practice across the team.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work.  

Hours:  40 hours per week, five days over seven-day rota 

Location:   Ealing Broadway, 5 The Mall, W5 2PJ 

About the role 

Shop from Crisis is opening a new location right in the heart of Ealing Broadway. This is an opportunity to be part of opening and establishing a brand-new shop, which will sell a mix of homeware, donated goods, and vintage pieces. You will make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As Shop Manager, you will be leading a team of staff and volunteers to deliver an outstanding customer experience, creating a vibrant, fun place to shop, work and volunteer. You will have the autonomy to develop your shop and engage with the community and will be expected to attract volunteers and donations locally. You will achieve ambitious sales and training targets, maximising the impact on our mission to end homelessness.  

You will work collaboratively with a peer support group of shop managers and will have opportunities to build your own skills through training and development. 

About you 

To be successful in this role you need to be an experienced Shop Manager with proven track records of managing a high performing team and achieving sales results. You will have a genuine interest in charity retail and be seeking a challenge that stands out from other retail management roles. You will know how to manage and build Crisis’s reputation within the local community and be committed to Crisis’s values and mission to end homelessness. 

You may have experience in; retail management, stock management, people management, customer service, recruitment/interviewing. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm

•    Wellbeing Leave to be used flexibly 

• Two-days (pro rata) wellbeing days 

• And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5 January 2025 23:55

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Interview process: Competency-based interview + practical task 

Interview date and location: W/C13 January 2025 location TBC

CRM Assistant 

Would you like to work in a dynamic forward-looking organisation as the CRM Assistant, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: CRM Assistant

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £31,824 per annum (FTE) (pro rata for part time hours)

Closing Date: Monday 20th January 2025

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

We are seeking a CRM Assistant with a passion for mental health service provision in the UK to join our dynamic and thriving team. In this role, you will help maintain the accredited register, a key regulatory tool, supporting the public interest and advancing the charitable objectives. This is a particularly exciting time to join as we have just launched our three-year strategy. You will be pivotal in supporting the ongoing maintenance and development of the Salesforce CRM, members’ area and associated systems and processes.

Key responsibilities include:

• Act as a contact for the Salesforce database and related systems to ensure all users are fully supported. In liaison with the CRM administrator escalate faults and data protection concerns appropriately and in a timely fashion and take appropriate mitigating actions.

• Provide direct day-to-day support for Fonteva’s Salesforce database including, but not limited to, managing user licences, setup, profiles, customisation of objects, fields, record types, page layouts and validation.

• Support the CRM administrator log and investigate issues and faults, and troubleshoot fixes and solutions, collaborating with teams and external vendors, so optimum performance and compliance can be maintained.

• Regularly audit and monitor the quality of data within the CRM and carry out daily and monthly database housekeeping tasks including regular de-duplication, data cleansing, and disposal.

• Undertake monthly reconciliations to match Salesforce records with financial transactions.

• Work with the CRM administrator and external vendors to test and deploy patches, upgrades etc.

• Support the CRM administrator, and working closely with colleagues and subject matter experts, identify, develop, improve and deploy processes and CRM features in line with business need.

• Undertake basic membership administrative duties, especially during the busy renewals period (August – October)

About You

This is a role for an individual who has a keen eye for detail, is methodical and enjoys applying analytical and problem-solving skills. Join us as we seek to address the growing demand for greater choices of high-quality mental health service provision. You’ll work alongside colleagues from diverse backgrounds and collaborate with team members across the organisation. There’ll be scope for professional development and growth whilst working closely within a small team. In short, it is an opportunity to make a real difference.

You will need to have the following skills and experience:

• Working knowledge or experience of supporting, administering or managing CRM databases, preferably Salesforce.

• Understanding of user experience, user journeys and business processes.

• Experience in building and analysing reports and dashboards.

• Troubleshooting and investigative skills, including good analytical and problem solving skills.

• Experience in data management, cleansing and monitoring data.

• Excellent team player with the ability to provide guidance and support to colleagues.

• Strong organisational skills and a meticulous eye for detail.

• Excellent communication skills, both written and verbal, and the ability to produce accurate documents such as training guides.

• Self-driven with a positive attitude and a strong customer focus.

• Organised and methodical, with an aptitude for logic.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 8,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

You may have experience in areas such as: CRM Assistant, CRM Lead, Customer Relationship Management Assistant, CRM Officer, CRM Executive, Customer Relationship Management Executive, Customer Relationship Management Officer, Admin Assistant, Administrator, Administrative Assistant, IT Assistant, IT Lead, Membership Officer, Membership Lead

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.