Family Worker Jobs in Nw9

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our RBKC Mental Health Service in Kensington & Chelsea.

£28,538.40 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

To apply for this role, please complete the online application form and email a supporting statement

Your supporting statement should explain why you are applying for this role, and outline how your skills, knowledge and experience relate to the role, giving specific examples where possible.

The shift pattern for this role includes 5x 8hr shifts per week on a rolling rota of Monday to Sunday. This post involves some weekend and bank holiday working.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Understand the concept of Recovery and apply those principles to develop an environment and service that enhances recovery
Put the service-user at the centre of their support and promote optimism and hope for their increased independence
Act as a positive influence on service-users encouraging responsible behaviour and self reliance to people residing in the Service
Support people in a way that maximises their self-sufficiency and enables them to live independently upon discharge from the service
Support customers to maintain their tenancy
Carry out holistic assessments and devise appropriate recovery focused support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies
Ensure recovery focused support plans are created, reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences in order to promote recovery
Undertake key working responsibilities for a caseload assigned by the Team Leader/Service Manager
Be flexible and responsive to the needs of service-users as directed by their personal support plan
Provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one to one basis to achieve positive outcomes within the given service timeframe
Ensure ongoing assessment and management of risks within an attitude of 'positive risk taking'

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

At least an NVQ Level 3 in Health & Social care, or equivalent
Minimum of 3 years experience in working in mental health or other specialist social care services
Bring expertise in specialist areas such as dual diagnosis, substance misuse, hoarding or therapeutic interventions.

Desirable:

An understanding of care-planning processes and Models of Care within mental health
Knowledge of group and individual therapy

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

*2 year fixed term contract*

An exciting opportunity has arisen in our Children and Family Service for a Social Worker to join a growing Advocacy and Advice Service which we will be developing over the course of the next three years.

We are looking for a dynamic and practised Social Worker who is passionate about achieving excellence, coupled with the ability to drive change for neurodivergent children, young people and their families. If this sounds like you, you could be the person we are looking for!

This role is grounded on improving the quality and care for these children and young people, through providing specialist social care assessment and intervention supporting to the family as a unit. Experience of working with neurodivergent children, those with disabilities, or an understanding of specialist health settings is preferred but training will be made available to the right candidate. 

Benefits at Norwood:

• Workplace Pension Scheme: Plan for your future with confidence
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• Employee Assistance Programme: We care about your well-being
• £300 When You Introduce a Friend: Spread the word and reap the rewards
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Duties and Responsibilities:

• Working collaboratively as part of an integral, multi-disciplinary team addressing the physical, emotional and social needs of children and young people who may be neurodivergent, as well as their families using the service
• Maintaining relevant knowledge and understanding of safeguarding standards, ensuring compliance with Norwood’s policies and procedures for promoting the welfare of children and young people as well as vulnerable young adults
• Meeting with children, young people and their families at the centre (or other community settings) or in a remote working environment (adhering to Norwood guidelines) with a view to undertaking comprehensive assessments of individual needs using a strengths-based approach, understanding the impact of neurodiversity, planning appropriate responses in partnership with children and young people and their families
• Working with statutory and other authorities and community organisations to the benefit of the families we work with
• Advising families we work with and support, on relevant legal frameworks, which may affect them
• Monitoring, reviewing and evaluating interventions in collaboration with families and recognising the changing needs/ revising interventions as appropriate
• Enabling those who we are working with and supporting to develop personal skills and strategies to improve outcomes in the identified areas in their life
• Writing reports, maintaining accurate and up to date records on the organisation’s case management system and attending any meetings or case conferences in relation to the children/young people, parents and carers to whom they are providing or have provided a service
• Liaising on behalf of those we are supporting with the Local Authority, the NHS, and other agencies in the public and independent sectors to improve outcomes for the family
• Supporting the child/ young person and their families with financial assistance applications when appropriate

Essential Skills and Experience:

• Social Worker Degree or equivalent
• Registered Social Worker with Social Work England
• Previous experience as a Social Worker either in statutory or voluntary sector Children’s Services
• Understanding of the multitude of needs faced by neurodivergent children and their families
• Sound knowledge of all relevant legislation, statutory guidance and regulations, specifically in relation to safeguarding children/young people and vulnerable adults
• Full clean driving licence, access to a car and be able to use for business purposes

Desirable Skills and Experience:

• Practice Teacher Award 
• Other post qualification professional training
• Experience of working in the voluntary sector
• Experience of working in a Local Authority
• Experience of working with the wider Jewish community, including the Charedi/Orthodox communities
• Experience working with neurodiversity and disability

If you are interested in this role, please apply at your earliest convenience and our Recruitment Team will be in touch. 

Whilst the closing date states 6th December, we intend to hold interviews for this role on 4th and 5th December, and reserve the right to close this advertisement earlier should we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

Facilities Coordinator

Are you passionate about creating welcoming, safe, and supportive spaces? Family Futures is seeking a proactive and detail-oriented Facilities Coordinator to help maintain our nurturing, therapeutic environment. As a key part of our team, you'll bring a friendly, can-do attitude, excellent organisational skills, and the flexibility to manage a diverse and busy workload. You will report to the Office Manager and together you'll play an essential role in ensuring our centre runs smoothly. If you’re a people-person with a love for helping others and keeping things running seamlessly, we’d love to hear from you!

At Family Futures our staff are all different as each staff member brings different lived experiences, unique ways of thinking and ideas to the team to provide an excellent service. This is one of our greatest strengths and enhances our agency’s culture. Family Futures actively encourages applications from qualified Black, Asian and minority ethnic groups as they are currently under-represented at our organisation.

We offer excellent staff development opportunities and a highly nurturing environment. We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Family Futures is a menopause friendly employer.

Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm, and will require the successful applicant to undertake a standard DBS disclosure.

Approach Social Work (formerly known as the Frontline programme)

Designed and delivered by social work charity Frontline, we teach social work differently. By blending learning and practice, what you discover in theory is eased into real-life settings, supervised by a social worker. Gaining your postgraduate diploma within 12 months, will be the first step in your life-changing career.

You’ll learn how to connect with children, young people, parents and carers. How to gain all important trust, so a family opens their door to you again. You’ll gain the technical knowledge and build on your relational skills. We’ll give you the time and support to develop your approach, with confidence. 

You earn while you learn, and once you gain your qualification you’ll step right into a job. And through our Frontline Fellowship, you’ll join a network of peers intent on transforming social work practice in England.

Be part of something bigger. Join the next generation of social workers.

What’s in it for you?

• Earn as you learn with a salary of up to £34,000 from year two.  
• Qualify as a social worker and complete a fully funded master's degree. 
• Get high-quality training and supervision from experienced social workers, academics and coaches in a rich, supportive environment. 
• Become part of the Frontline Fellowship and receive ongoing support and training throughout your career.

What to expect as a trainee social worker

Year 1:

• Start with five weeks of intense online study, including five in-person sessions, led by experts in social work theory.
• Begin your 12-month placement in a local council social work team, where you'll work closely with fellow trainees and an experienced social worker. You'll gradually take on more responsibility in supporting children and families.
• Qualify as a social worker by the end of your first year.

Year 2:

• Manage your own caseload, building on your skills and confidence.
• Engage in ongoing study to further develop your professional abilities.
• Receive continued support from Frontline tutors, your employer and fellow trainees.

Year 3:

• Conduct a research project and complete the academic credits needed for your fully-funded social work master's degree.
• Receive leadership coaching to enhance your professional capabilities.

Who we’re looking for 

We are looking for your potential to become an outstanding children’s social worker and leader, empowering families to achieve positive change. No specific experience is required to apply. We value diverse perspectives and experiences and a commitment to advocating for the communities’ social workers serve. We're dedicated to fostering diversity in our programme and supporting applicants from underrepresented backgrounds.

You will also meet the following criteria: 

• Have at least a 2.2 (predicted or obtained) in an undergraduate honours degree (or international equivalent) 
• Have obtained GCSE English Language at Grade C/4 or above (or approved equivalent qualification) 
• Possess the right to work and study in the UK (including access to public funds) for the duration of the programme (until September 2028) 
• Be resident in England by the time the programme commences 
• Not be a qualified social worker

Be part of something bigger. Join the next generation of social workers.

New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. As an Assessment and Resettlement Worker for the Youth Hub you will be joining our new Rough Sleeping Team and be responsible for delivering high-quality move on and advice services to young people staying at the Hub. This includes conducting needs assessments, providing guidance on housing, welfare benefits, tenancy rights, and employment, and connecting young people to relevant resources and support services. The role involves managing a case list of clients with diverse and often complex needs and collaborating with both internal teams and external partners to ensure successful client move on options within the 56 days emergency stay.
 

• Full-time fixed term contract for one year in the Rough Sleeping Team
• Salary £31,200-£34,736
• Deadline: 9am Thursday 28 November

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Flourish Outreach Worker (Refugee & Asylum Seeker Mental Health Outreach)
Reference: 247
Hours: 37.5 hours per week
Salary: £25,000 - £26,000 per annum
Based: Flexible across our 7 Hertfordshire wellbeing centres

We have a vacancy for a Flourish (Refugee and Asylum Seekers) Community Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.

About the Service

This is an exciting and reasonably new project, ‘Flourish’ – Mental Health for Refugees in Hertfordshire, which is a highly flexible and responsive outreach service developed to meet the needs of refugees fleeing the war in Ukraine & other refugees in Hertfordshire. The aim of the service will be to support refugees in the community with multiple needs who have mental health support as a primary need.

The countywide holistic service also provides emotional wellbeing support for families who are hosting refugees.

Purpose of Post

• To provide advice, information, onward referral and holistic support to clients with mental ill health.
• Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• To work in a trauma informed way including awareness of the 6 principles of trauma informed practice, putting the clients emotional and practical needs at the forefront of this work.

Key Responsibilities:

• Working closely with all key delivery partners across the system to ensure the service is responsive, inclusive and easy to access.
• To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, Herts Welcomes Refugees, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.
• Hold a caseload of clients, supporting for approx. 10 weeks
• To create a safe space for the individual to be able to explore their feelings and improve their understanding around their mental health.
• To complete a holistic needs assessment.
• Ensure all person centred risk assessments and support plans are completed.
• Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
• Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.
• To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.
• To work alongside translators when required to provide a robust package of support for clients.
• To accompany clients to initial visits and appointments as necessary in order to ensure the sustained use of existing support services in the Borough.
• To provide advocacy services to clients experiencing mental ill health.
• To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.
• To establish effective pathways across a variety of agencies to maximise and provide effective partnership working, working with other third sector and VCSE organisations to provide signposting and continuity of care.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of application: Reviewed on an ongoing basis.

Interviews: TBC
Please note: we reserve the right to close the post once we have reached maximum applications or filled the role.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

New Horizon Youth Centre (NHYC) runs London's only youth-specific emergency accommodation project in partnership with Depaul UK. The London Youth Hub, based in Islington, provides emergency accommodation and support to help young people facing rough sleeping to transition into safe, long-term housing and achieve independence. As an Assessment and Resettlement Worker for the Youth Hub you will be joining our new Rough Sleeping Team and be responsible for delivering high-quality move on and advice services to young people staying at the Hub. This includes conducting needs assessments, providing guidance on housing, welfare benefits, tenancy rights, and employment, and connecting young people to relevant resources and support services. The role involves managing a case list of clients with diverse and often complex needs and collaborating with both internal teams and external partners to ensure successful client move on options within the 56 days emergency stay.

Senior Director of Development & Strategic Partnerships

The Worker Rights Consortium (WRC) is seeking a Senior Director of Development and Strategic Partnerships. This person will lead the WRC’s fundraising and partnerships operations to maintain and grow our financial resources, including working with foundations, other institutional grantors, and large individual donors. The Senior Director will also spearhead external communication about the organization’s accomplishments and strategic vision to audiences relevant to our fundraising and partnership building efforts.

We seek committed, creative, and energetic candidates who have a strong record of achievement as a senior fundraiser.

About the Worker Rights Consortium

The WRC is one of the world’s leading corporate accountability organizations. We support garment workers and their unions around the world who are fighting to end labor rights abuses and win better wages and conditions in the supply chains of major global brands. The WRC conducts investigations in factories in more than two dozen countries, documents and exposes labor rights violations, and pressures corporations to deliver concrete remedies to workers. And we pursue strategies to achieve systemic change: pressing global corporations to sign binding agreements with unions and end the pricing practices that compel their suppliers to pay poverty wages, subject workers to long hours of forced overtime, and ignore worker safety in order to slash costs.

The WRC works in partnership with unions and civil society organizations across the Global South and North. The priorities of workers, conveyed by their representatives, guide our work. We measure success by documented real-world impact: helping workers win victories that improve their lives and vindicate their rights.

The WRC is based in Washington, DC. We have 27 staff members located in the US, UK, Latin America, Asia, and Africa.

Senior Director of Development and Strategic Partnerships

The Senior Director of Development and Strategic Partnerships will lead fundraising, outreach, and engagement for the WRC at the level of both strategy and implementation. The WRC’s current annual budget is US$3.3 million, and we seek to grow this in line with our program strategy to roughly $5–6 million over the next two to three years.

Areas of responsibility include:

• Designing and implementing a comprehensive fundraising strategy to progressively increase annual revenue, including identifying, building relationships with, and securing new funding from foundations, other institutional funders, and individuals, as well as pursuing opportunities to expand relationships with current funders;
• Creating and implementing a framework for strategic external partnership communications, including working with the WRC’s global field team to convey the real-world impact of the WRC’s work and overseeing relevant enhancements to the WRC’s website and other communications pathways;
• Leading on grant writing and framing of external communications;
• Supporting the Executive Director and other colleagues to engage with, and ensure coherent messaging to, donors and other partners—including ensuring that the WRC participates in relevant conferences, convenings, and other discussions related to our organizational mission and objectives;
• Supervising the work of a second development professional who has day-to-day responsibility for grant management, grant reporting, implementation of sub-grantee/grantor arrangements, management of the organization’s small individual donor program, and who also assists with preparation of grant proposals;
• Monitoring progress on grant-funded projects through regular communication with program staff;
• Participating in the development of overall organizational strategy and aligning fundraising strategies accordingly; and
• Contributing to financial reporting and oversight.

This is a full-time position, available immediately. The position is hybrid for a successful candidate who resides in the Washington, DC-area or remote in the case of a candidate who resides elsewhere.

The WRC will consider candidates located within six hours of the US Eastern time zone. For international candidates and US candidates based outside of Washington, DC, the position requires periodic travel to Washington, DC, and possibly other countries in which the WRC works. The Senior Director of Development and Strategic Partnerships will report to the WRC’s Executive Director.

Qualifications

Candidates must have:

• A minimum of seven years’ experience in fundraising for nonprofit organizations and/or seven years’ combined experience with fundraising and strategic communications;
• A substantial track record of successfully cultivating institutional donors and proven experience in establishing new fundraising partnerships;
• Significant experience in communications and storytelling, with an ability to distill complex analysis and program work into communications that inspire and motivate our audiences;
• Exceptional written and oral communications skills;
• Excellent interpersonal skills, including the ability to initiate, build, and maintain working relationships with existing and potential grantors and a global team across numerous time zones;
• Strong budget management skills and experience delivering against financial targets;
• Excellent organizational and project management skills and rigorous attention to detail;
• Energy, enthusiasm, a strong work ethic, and a sense of humor; and
• A commitment to workers’ rights and corporate accountability.

The following are desirable but not required:

• Experience with labor rights work; and
• Experience working in an international context.

 

Compensation

Compensation for this position is $115,000–$135,000 per year, depending on relevant experience (adjusted to the local currency, where applicable). The WRC provides its US staff, who are covered by a union contract, with an excellent benefits package, including 100% employer-paid family health insurance, including dental and vision care, with an additional flexible spending plan with employer contribution; 401(k) retirement plan with employer contribution; and five weeks paid vacation.

 

Equal Opportunity

The WRC is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including multilingual and multicultural individuals, and members of the LGBTQIA+ community. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender identity, color, marital status, veteran status, or medical condition. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. See our Diversity, Equity, and Inclusion statement here. The WRC does not tolerate gender-based violence or harassment by or against job applicants as defined by the WRC’s policy, which you can read more about here.

To Apply

Please upload the following in our application portal:

• A cover letter;
• A résumé or CV; and
• Two writing samples, including one grant proposal, concept note, or individual donor cultivation letter and one piece written for a broader audience, such as an op-ed, blogpost, speech, etc. (samples should have been written by the applicant with little or no editing by other parties).

We will not be able to review applications that do not include all the required materials. Please email recruitment[@]workersrights[dot]org if you experience any challenges with the application portal or are in need of any accommodation.

The position will be open until filled. Applications will be reviewed on a rolling basis, as they are received.

1 year Fixed Term/Secondment Opportunity.

The role:

Hackney has a longstanding reputation of being open and welcoming to migrants, refugees and asylum seekers - both as a Council and a community. The London Borough of Hackney is committed to ensuring people arriving in Hackney feel welcome and safe, and can access the support that is available.

Currently 800 people are seeking asylum in Hackney, and Welcome Hackney provides access to timely and effective support while they await the outcome of their claim. Hackney has also welcomed over 400 Ukrainians to the borough since 2022, as well as a number of Afghan families through the UK’s resettlement schemes.

This role sits within the Welcome Hackney (Refugee, Migrant and Asylum Seeker) Service. They provide direct support and casework to refugees, migrants and/or asylum seekers in Hackney, using a trauma-informed and strengths-based approach. 

Support is focused on creating a welcoming environment for refugees, migrants and asylum seekers in Hackney, by offering support through: 

• Information advice and guidance
• Casework and advocacy 
• Integration support
• Partnership working

Specialisms in a particular area, such as housing, domestic abuse, mental health etc, are welcomed. 

Skills & experience:

• Experience working with refugees, migrants and/or asylum seekers, and an understanding of the challenges faced
• Working with safeguarding systems and processes, and recognising risk
• Use advocacy skills to speak on behalf of refugees, migrants or asylum seekers, ensuring an understanding of their goals and speaking only to those goals, without adding personal interpretation
• Ability to deliver in a person-centred manner, using trauma-informed practice, and ensuring an anti-racist approach
• Keep clear and detailed records, work with a number of partners, and build strong relationships with both internal and external stakeholders, managers, commissioners and staff.

About us: 

Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

We are passionate about diversity and want our workforce to reflect our community and encourage all those who possess the essential criteria to apply to work for Hackney.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience

Key Accountabilities:

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience. 

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 24 November 2024 (22:59).

Interview date: 11,12,13 December  2024.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.

For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. We are looking for a high-calibre candidate to join our team as Community Development Worker (Information, Advice and Guidance).

We have come a long way since our founding – from a straight-forward homework club to a well-established community support charity, transforming the lives of close to 3,000 people each year. Our dedicated staff team is essential to the success of everything we do. Together, we work towards a fairer society where everyone is empowered to release their potential and live fulfilled lives.

Our Information, Advice and Guidance (IAG) strand is a significant part of our provision, helping adults to achieve their ambitions. ClementJames operates in an area of considerable inequality, and as such is seen as a vital service for hundreds of undeserved adults and their families facing day-to-day challenges. Through this role you will play a vital role in helping people to receive vital information and support in areas including housing, obtaining grants and benefits. You will also get the unique opportunity to work with and learn from other specialist providers who partner with ClementJames, expanding your knowledge base and capacity to provide holistic support to our clients. It is important that you have a passion for working with people facing significant barriers ideally on a 1-2-1 basis. 

ClementJames recently introduced a 9 day fortnight policy through which staff members will work 9 days over a fortnight and have a Friday off. We have introduced this as a way of prioritising staff wellbeing, and ensuring individuals have a strong work-life balance. This policy will apply to you. 

To read the full job pack and apply for this position, please visit the ClementJames Centre website. 

JOB DESCRIPTION

Job Title: Bank Retail Assistant

Team:  Retail

Salary range/pay band: £14.74 per hour

Reports to: Head of Volunteer Development and Retail

Direct reports: n/a

Hours: Ad hoc as required

Location:  Allocated shop

Introduction to Shooting Star Children’s Hospices

Shooting Star Children’s Hospices

Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families. 

It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.

Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally.  We have a reputation for delivering high quality care.  We have a CQC rating of ‘Outstanding’

 

Introduction

Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.

Part 1: Job Profile

a) Main purpose of  job

In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures. 

Decision Making Authority

The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)

The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.

The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.

Essential and desirable skills and experience

 

Essential

• Experience in either retail or charity retail.

• Administrative/cash handling experience

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

Desirable

• Experience of managing a team of volunteers or staff.

b)Scope of job

The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.

1. Customer service

2. Processing and pricing of donations

3. Merchandising, display and promotion of stock and housekeeping

4. Sales and financial reporting

5. Coordination of volunteer team

Part 2: Main duties and key responsibilities

 

a) Customer Service – 25%

• Dealing with customer queries and complaints courteously and effectively

• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints

• Ensure that any refunds are processed in line with SSCH refunds policy

• Ensure that the advertised trading hours of the shop are adhered to

• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly

b) Processing donations – 25%

• Process all donations as soon as possible, prioritising Gift Aid and high value items

• Prepare and clean items appropriately for display

• Oversee the recycling and arranging of collections

• Promote Gift Aid is at all available opportunities

• Ensure that the ongoing need for donations is publicised

• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation

• Ensure that stock is properly managed and rotated in accordance with latest guidance

• Identify high value or specialist items that may need to be sold in another capacity

c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%

• Ensure that all merchandise is displayed attractively and that the window display is eye-catching

• Ensure that there are high standards of cleanliness and tidiness in all areas of the  shop

• Publicise promotions and special events

• Support and promote Corporate events as required

• Purchase consumables and stock items in a timely manner

d) Sales and financial reporting – 10%

• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated

• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this

• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance

• Ensure that the till procedures are always followed by volunteers

• Ensure that issues affecting trade are monitored and communicated

• Ensure trading standards regulations are complied with

• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues

• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept

• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide

e) Coordination of volunteer team – 20%

• Ensure that volunteers are fully briefed on shop priorities and performance

• When required roster the volunteer team to ensure maximum productivity

• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best

• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate

f) Other duties

• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.

• The post holder will be required to apply for a Disclosure and Barring Service check

• The post holder must live within the area of work

g) Mandatory Criteria

1. Other duties

The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.

 

2. Professional Codes of Conduct

The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.

3. Health and Safety

Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.

4. Mandatory Training

The post holder will attend all mandatory training relevant to their role

5. Our values and behaviours

Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals. 

Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.

Respect – We will treat each other with the utmost respect.

Integrity – We will be open, honest and transparent in all that we do.

Diversity – We will respect individuality and ensure inclusion and fairness to all.

Excellence – We will strive for excellence in all that we do.

Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.

Part 3: Person specification: Qualifications, experience and skill levels

 

a) Qualifications

Essential

• 5 GSCE’s A-C or equivalent including Maths and English

• Car driver/owner with full clean license

Desirable

• Retail or customer service qualification

b) Experience

Essential

• Experience in retail or charity retail either as a volunteer or employee.

• Administrative/cash handling experience

Desirable

• Experience of managing a team of volunteers or staff.

c) Knowledge and Skills

Essential

• Experience of dealing with customers and maintaining a high level of customer service

• Car owner/driver

• Verbal and written communication skills

• IT skills

• Ability to motivate self and others

• Ability to work under pressure and deal with changing priorities

• Organisational and prioritising skills

d) General attributes

Essential

• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team

• Is organised and methodical and able to multi-task

• Works well in a team and on own initiative

• Is able to build good relationships with others

• Is flexible and willing to undertake varied responsibilities as part of a team

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.