Family Worker Jobs in Nw9

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms. 

About Outward

This year, Outward proudly celebrates 50 years of delivering high-quality support and care services to vulnerable people across London. For half a century, we have been dedicated to empowering individuals to live fulfilling lives, make positive choices, and embrace opportunities that matter to them.

Our journey has been defined by our commitment to engaging, enabling, and empowering the people we support. From supported living to activity centres and community outreach, we continue to evolve, innovate, and deliver services that reflect the unique needs and aspirations of those we serve.

As we mark this milestone, we remain as passionate as ever about creating inclusive environments where everyone has the opportunity to thrive.

About the Role

We are looking for Support Workers for our Autism Supported Living Services located in Waltham Forest. The service is aimed at supporting the skills building needed to increase the independence of people with autism and behaviours of concern.

We are looking for enthusiastic, creative and committed individuals to join the teams. If you feel you can bring a fresh approach, some new ideas and a commitment to supporting vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals then we want to hear from you. 

As a Support Worker your duties will include:

• Provide support to individuals in line with agreed support plans
• Coordinating packages of care and support for individuals and supporting individuals with reviews of support and any needs for long term care or support.
• Demonstrate good IT skills, and be able to record information clearly and professionally
• Good verbal communication skills; be able to liaise professionally with a range of external stakeholders, care managers, health professionals, other services and providers of support, and family members of customers.
• Delivering a service that promotes and supports choice, empowers individuals, helps people take control of their own support and care, and increases their independence and self-determination.
• Putting the person we support at the heart of your work, promoting each individual’s needs for independence, well-being and dignity
• Flexible approach to working shift patterns, which will include evening and weekend hours, and bank holidays.

Positive Behaviour Support

Outward Housing supports people who are known to present behaviours of concern by using the Positive Behaviour support model because PBS puts the person first.

PBS is pro-active and the main focus is getting the environment right for the individual, rather than responses/reactions following challenging behaviour and on better supporting the person through improving their quality of life.

PBS approaches are based on a set of values of enabling inclusion, choice, participation and equality of opportunity. PBS is about working in partnership with the person, their family, staff and professionals.

Existing knowledge/experience in following the PBS approach would be beneficial but not essential as we do provide extensive training. A shared value of understanding and supporting a person’s behaviour and finding ways to work with them to improve this is essential.

Employee Benefits

We value everything our support workers do for the people we support, so we provide a great benefits package:

· 25 days Annual Leave excluding Bank Holidays (Pro-rata for part-time)

· Computing scheme

· Credit Union scheme

· Cycle-to-Work scheme

· Death in Service Benefit

· Health Assured – Employee Assistance Programme

· Eye Care Vouchers

· Flu Jab Reimbursement

· Long Service Awards

· Pension Scheme

· Purchase Additional Annual Leave

· Refer-a-Friend Scheme

· Retirements

· Loans (Including season tickets and parking permit loans

· Blue Light Card 

Outward is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment.  This post involves working with or having access to adults at risk and/or their records, therefore we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised by Outward.

How to Apply

If you think you have the necessary skills and the right attitude please complete an Application form by following the link below. Please details how you feel you meet the requirements of the post by referring to the job description.

To Apply

The closing date for all applications is on 5th February 2025 

Interviews will be held week commencing on 5th February 2025

We are committed to equal opportunities and welcome applications from all sections of the community.

Job Description

Balance is looking for a Support Worker/Driver to join our Day Centre in Wandsworth.

Who you are

• You are someone who shares and is able to mobilise the charities values of Independence, Empowerment, Partnership, Professionalism, Staff Recognition and Sustainability. If you have knowledge, application and commitment to these values we want to hear from you.
• You have a Clean Current D1 Driving License.

Who we are

At Balance we are committed to empowering those we support to build independence, fulfilled and self-confident lives.  We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. 

Main Responsibilities of the Job

• To provide driving support options for pick up and drop of duties at the commencement and end of sessions at our day centres.
• To demonstrate Balance values of partnership, independence, professionalism, empowerment, staff recognition and sustainability in your conduct and approach to your work
• Through partnership, support and develop peoples skills, confidence and interests as part of a multi-disciplinary day service offer.
• To support your colleagues, service managers and other key professionals to put those using our service at the centre of your daily work. .
• To maintain and update client and related operational records with an accurate and professional commitment.
• To ensure compliance with and the delivery of the charity policies and procedures particularly those related to safeguarding, inclusion and disability discrimination.

Working Expectations

• The working day is  8.30am - 5.30pm Monday to Friday - extra time is paid as overtime.
• Drive a passenger service vehicle.
• Attendance at training. 
• Use of information technology to support your work.

Benefits of Working for us

The charity ensures the following benefits for all its operational staff:

• A baseline commitment to pay London living wage for all its front line staff.
• A commitment to training and professional development to support internal progression as part of our performance support.
• Inclusion in and contribution to the charity's pension scheme.
• Generous annual leave allowance of 25 days a year plus an additional day off for your birthday.
• Access to a range of discount schemes.
• Access to the charity's employee assistance programme.
• Access to travel card loan and bike to work scheme.

Benefits

• Scope to take real ownership in a fast-growing charity
• Flexible working arrangements
• Strong commitment to professional development with a dedicated training budget
• Annual performance and pay progression reviews
• Up to 5% pension contribution
• 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between
• Christmas and New Year and 4 wellbeing days
• Cycle to work scheme
• Employee Assistance Programme offering free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social event

Responsibilities

Supporting young people
You'll deliver our programmes and work one-to-one with care-experienced young people across London. You'll manage a caseload of young people and be a positive role model to those you're supporting.

Working with delivery partners
You’ll be working closely with our delivery partners to ensure the young people are getting the best support out there. Whether that’s liaising with social landlords or local debt advice charities.

Collecting crucial impact data and evidencing impact
You’ll be meticulous in ensuring you collect and report high quality data, understanding that this information is crucial to demonstrating our impact to funders and clients. You’ll ensure your notes and our databases are up to date with accurate information.

Working collaboratively
You'll work closely with other Settle Coaches and the wider team to ensure you are learning from them and they are learning from your experiences. You’ll collaborate with others in order to make decisions. You will contribute to an inclusive working environment for everyone.

Getting stuck in
We are a small but growing team and you'll be ready and excited to get stuck into new projects and opportunities as they arise - stretching yourself and developing your expertise.

What we're looking for

We are looking for a driven individual, with the relevant skills to provide high quality support to a small caseload of young people to ensure we give the very best we can to the young people we work with. We are interested in someone who is passionate about developing their frontline skills and supporting care experienced young people to achieve their goals.

You’ll feel comfortable working with people from a range of backgrounds including other professionals. You will seek opportunities for the young people you support and advocate for them during tricky moments. You will utilise creative thinking to broaden awareness of Settle within our referral partners when opportunity arises.

We are looking for a compassionate individual, with an understanding of the value in collecting high quality data. You are someone who is keen to learn about best practice and incorporate your work into our external communications.

Having recently started delivering support to young people living in the private rented sector, we are particularly interested in applicants with an understanding of this work, and/or experience delivering support to individuals living in the private rented sector as well as the social housing sector.

Care-experienced applicants

Settle is committed to increasing the representation of lived experience of the care system in our team. Therefore, care-experienced applicants who meet the essential criteria in the job description will be guaranteed an interview.

‘Care-experienced’ means you have been “looked after” by your local authority at any point, for any length of time before turning 18. This includes living with foster carers, in a residential children's home, being looked after at home with a supervision order, living with relatives or friends in kinship care, being adopted and previously looked after. This also covers asylum seekers who arrived in the UK without an adult with parental responsibility also known as Unaccompanied Asylum Seeking Children.

If this applies to you, please mention this in your application and we will follow up to request some evidence (such as a letter from a social worker or PA).

ID: 1383 - Social Prescribing Children, Young People and Families Lead

Service: Hackney Social Prescribing Service

Location: Hackney, London

Hours: 37 hours per week (full-time) 

Salary: £36,138 - £39,627 FTE per annum (Inclusive of the Inner London Weighting)

Contract type:  Temporary (Until 31st March 2026) 

Are you a self-motivated, innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? If so, we want to hear from you. 

Make a Difference to City & Hackney residents’ health and wellbeing.

This is a very exciting time to be involved with Social Prescribing.  It has been identified as a key component of NHS England’s Universal Personalised Care objective contained within their Long Term Plan, as well as London’s Health Inequalities Strategy for healthy communities published by The Mayor’s Office in 2018.  Both strategies recognise the influence of social, emotional, economic and cultural factors on health and well-being and the importance of community connections to improving health and wellbeing, self-care and self-management of long term conditions.

Family Action is proud to be the provider of the existing local Social Prescribing Service commissioned by City & Hackney CCG delivering since 2014, which recently won “Best Larger Project” at the inaugural Social Prescribing Awards 2019.   We are now delighted to be expanding the provision through additional funding provided by City & Hackney Primary Care Networks/Neighbourhoods. 

Family Action are forward looking and ambitious, with a commitment to continuous improvement.  We are a people focused, can-do organisation that strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you. 

We are particularly keen to recruit candidates who reflect the diverse communities within City & Hackney. We welcome applications from candidates who are bilingual.

You will work as part of a Primary Care Network Multi-Disciplinary Healthcare Team, providing 1:1 personalised support to Children and young people,ndividuals, and  families utilising a holistic and strength-based approach, to help identify the wider issues that impact on their health and wellbeing and work together to co-produce a wellbeing plan to address these needs. You will have excellent holistic assessment skills, as well as interpersonal and communication skills that enable you to build trusting relationships which support individuals feel empowered with their wellbeing. 

You will forge strong links with local VCSE organisations, community and neighbourhood networks, building on what is already available, to create a menu of community groups and assets to connect individuals to as part of their wellbeing plan.

You must be a good listener and have experience of working positively with individuals facing complex, social and emotional challenges that impacts on their wellbeing.  Being creative as well as having a solution focussed attitude to removing barriers to health and wellbeing is essential. 

You will also have strong leadership qualities , experience of supervising staff and  report writing to support strategic and organisational requirements .

If you can relate to these and have the necessary skills and attitude, we can offer you: 

• A competitive salary, leave entitlement and pension scheme

• Career development opportunities

• A full induction and ongoing quality training 

• The opportunity to become part of Family Action initiatives

• Flexible working hours

• Managed work-loads with regular supportive and reflective supervision

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. 

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

Closing date: Monday 27th January 2025 at 11.59pm 

Interview date: TBC

Appointments are subject to Family Action receiving an enhanced disclosure from the Disclosure and Barring Service, which we consider acceptable. 

ID: 1383

Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

Central & South London

Rainbow Trust Children’s Charity is going through an exciting time where we are growing!

About the role:

We are is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our London and South East Care Team.

Reporting to the Family Support Manager out of our London and South East team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

The vacancy

Mental Health Support Worker

Are you passionate about making a difference in the lives of people facing mental health challenges? At Peabody, we are looking for a compassionate and dedicated Mental Health Support Worker to join our team. In this role, you’ll provide housing-related support to vulnerable adults, including those with a dual diagnosis of mental health conditions and substance misuse, helping them build confidence, resilience, and independence. Our approach is person-centred, recovery-focused, and trauma-informed, ensuring we meet our customers where they are with kindness and care.

Your Role

Your typical day will begin with a handover from a colleague, ensuring continuity of care. You’ll start with a welfare "check-in" with a customer you’re assisting, followed by updates to their support plans and safety assessments to reflect their evolving needs. You'll also carry out flat or room inspections to identify repairs, health and safety concerns, or fire risks. Later, you might plan a group activity to help customers enhance their independent life skills.

As the face of Peabody, no two days will be alike. You’ll play a vital role in supporting the practical needs and well-being of residents while promoting their recovery and independent living skills. This includes assisting residents in maximising their income, accessing benefits, and budgeting for domestic bills and living expenses. Your work will directly contribute to helping customers thrive and live more fulfilling lives.

What You’ll Bring

You’re a people person who is caring, compassionate, and committed to making a difference. You’ll thrive in a collaborative environment, working closely with colleagues and partner agencies on safeguarding, welfare, and risk concerns. With a proactive approach and a genuine desire to support others, you’ll embody our values:

• Be kind
• Do the right thing
• Love new ideas
• Celebrate diversity
• Keep our promises
• Pull together

You’ll also be prepared to work shifts, including some weekends and bank holidays, to ensure continuous support for our residents.

To be successful in this role, you’ll need to:

• Demonstrate experience and knowledge of best practices for supporting mental health client groups or vulnerable adults, including recovery-focused and trauma-informed approaches.
• Understand how to assist vulnerable adults in managing their tenancy or accommodation.
• Be skilled in promoting recovery and independence through effective recovery/support plans.
• Show empathy and align with Peabody’s values when working with a vulnerable client group.
• Be proficient in written English to document and communicate effectively.

When applying, please state in your personal statement why you meet the criteria for this role and how your skills and experience align with our mission and values.

Benefits of Joining Peabody

We value our employees and offer a range of benefits, including:

• 25 days’ annual holiday, plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal.
• Life assurance of 4x your salary.
• Up to 10% pension contribution.
• Opportunities to enhance your professional development, including a fully supported Level 3 qualification.

Additional Information

This role requires an enhanced DBS check. You must be eligible to work in the UK, as Peabody cannot offer Visa sponsorship for this position.

Ready to Apply?

If this role speaks to you, click the ‘Apply Now’ button to submit your CV and a personal statement detailing why you’re the perfect fit for this role.

Closing date: 03 February 2025

Assessments and interviews will take place throughout the duration of the live advert. The process includes the following stages:

1. Online Assessment

2. Virtual Interview

3. Service Visit

You will be invited to each stage of the process, provided you meet the criteria at the previous stage.

Contract type Permanent

Weekly hours 37.5 hrs, shift pattern can include the following working hours; 8AM-4PM, 10AM-6PM, 12PM-8PM, 2PM-10PM, 5 days per week, including weekends and bank holidays

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

Salary: £26,000 - £32,000

Location: Hammersmith (with some travel to Stratford and Finsbury Park. The service is Pan London and operates within local communities, necessitating travel across all 11 boroughs to deliver outreach support to clients when needed.)

Hours: Full time

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Floating Support Worker will specialise in working with women for whom housing and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multi-agency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

About You:

To be successful as the Housing Floating Support Worker, you will need the below experience and skills:

Solid experience of supporting women who have experienced domestic abuse in all its forms, come from a sector with transferrable skills or possess a feminist/VAWG degree and be keen to learn and to train on the job

A good understanding of violence against women and girls with a particular focus on the dynamics of domestic abuse (physical, emotional, and sexual abuse, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families, and communities

Skills and experience in conducting comprehensive assessments of needs and risk for survivors experiencing domestic abuse, including carrying out short risk management and safety planning

Experience in assessing the needs and safety of any children that women using the service may have

An understanding of the criminal justice system and relevant legislation with regard to legal and civil options, housing, benefits, matrimonial and children

A good knowledge of safeguarding practice, procedures, and legislation

Other skills and experience:

Good data collection, monitoring and IT skills

A relevant qualification or training, for example in domestic abuse, criminal justice, law, social work, substance misuse or related area

Flexibility to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support

We recognise that women often only apply to roles if they meet 100% of the criteria. We encourage you to demonstrate how your skills and experience would make you an asset to the role, and if you don’t have the exact skills/experience, tell us in your cover letter how you think you might grow and develop in the role.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Closing Date for Applications: 

Interviews are taking place on a rolling basis

What we can offer you - Employee Benefits:

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for 2 experienced Crisis Outreach Workers to support Mind in Enfield and Barnet's Family Hubs Service.This role is to support individuals during the perinatal period (expecting and up to 2 years after birth)  presenting at the Family Hubs experiencing mental health crisis and problems gain immediate support

The purpose of the Outreach Worker is to work with adults during the perinatal period (pre birth up to 2 years after birth), including both parents and carers. You will work as part of MiEB perinatal family hub team to identify those at risk of crisis and ensure referral pathways are in place to facilitate rapid engagement

The successful candidates should have a minimum 2 years experience of working with people with mild, moderate and severe mental health issues. Experience of utilising de-escalation techniques, and supporting clients presenting in emotional distress

Please see the attached job descrition which includes all duties and skills required.

This is a part-time position, 22 hours per week covering the service between 9-5 Monday to Friday. There may be a need for crossover hours up until 6pm to facilitate joint working with our crisis café 

The role is based at the Family Hubs within Craig Park and Ponders End in Enfield. You will also be based at the  Enfield Mind office at 275 Fore Street, N9 0PD.

At Roald Dahl’s Marvellous Children’s Charity, we’re looking for a dedicated and enthusiastic Online Youth and Family Engagement Coordinator to join our team and help us deliver life-changing support to families navigating complex, lifelong conditions.

About Us

We are a small charity with a big mission: to provide specialist nurses and support services for seriously ill children and their families. From online workshops to emotional support, we ensure every family gets the help they need—completely free of charge.

The Role

In this exciting role, you’ll have the opportunity to:

• Develop and deliver bespoke online programmes for young people and their families.
• Build and maintain meaningful relationships with beneficiaries.
• Safeguard the welfare of children and young people, ensuring all interactions align with best practices and relevant legislation.
• Support the collection of impactful outcomes data to help improve our services and share our success stories.
• Collaborate with the Fundraising Team by providing insights and stories that enhance funding applications.

This is a varied role that requires empathy, adaptability, and excellent organisational skills. If you’re looking to work in a supportive team environment while directly improving lives, this is the job for you!

What We’re Looking For

Skills and Knowledge

• A youth or family work qualification (or equivalent experience).
• Proven ability to engage with children, young people, and families in a sensitive and effective manner.
• Strong IT skills, particularly with video conferencing tools.
• Experience in delivering online workshops or training sessions.

Personal Qualities

• Empathetic, enthusiastic, and self-motivated.
• Excellent time management and teamwork skills.
• Flexibility to adapt to the evolving needs of the role.

What We Offer

• Flexible hybrid working arrangements.
• 25 days of annual leave (pro rata) plus bank holidays.
• A collaborative, inclusive work environment where your contributions make a real impact.

Additional Information

• The role involves some evening and weekend work to accommodate workshops and events.
• Occasional travel within the UK may be required.
• Successful candidates will undergo an enhanced DBS check.

Closing Date: 30th January 2025

Roald Dahl’s Marvellous Children’s Charity is committed to equality and inclusivity. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure you can perform at your best.

Who we are

Do you share our core charity values of Independence, Empowerment, Staff Recognition, Sustainability, Professionalism and Partnership?

Balance is a specialist provider of range of progressive and high-quality services for vulnerable people living in SW and West London.

Our primary purpose is the development of services that support and stregthen the self-confidence, ability and independence of adults living with a learning disability or enduring mental health need. We offer a range of services including supported living as both an outreach and small supported living house service, horticultural therapy and skills training at our Community Garden and Nursery, day opportunities services for people with complex support needs, as wells as employment support services for people with a range of disabilities.

Our staff are experienced, knowledgeable and commitmed to widening the knowledge and experiences of those we support in a positive and inclusive way.

The Role

Our dynamic team supports over 80 adults living within SW London. The role is predominantly lone working in the community, but you will be supported by and part of a large support worker team.

Experience is not required, as full training will be provided. Many of those who work with us have never worked in social care previously.

You will need:

• To be committed to providing high quality support to empower adults with learning disabilities and mental health needs to meet their outcomes, realise their potential and enable their independence.
• To have good communication and engagement skills with all those you meet within your role.
• To engage in monthly supervision and training as required.
• To have competent computer skills and a willingness to develop record keeping skills.
• To be flexible in your working hours - across 7 days a week including evenings.
• To be passionate, resilient, and committed to supporting people.

Our Culture and Values

Our Purpose

The development of services that support the independence of vulnerable people with
learning disabilities and/or enduring mental health needs and the continuing development
of services within South West & West London.

Our Mission

• To support people to live safely and healthily in their own homes
• To provide the tools and opportunities people need to live independently & successfully
• To Ensure people have choice and control over the support they receive

There are six key values underpinning our approach to our work, both for those who use our services, supply them on our behalf or directly as our employees:

• Empowerment – Helping people to have voice
• Partnership – Working effectively with other services
• Sustainability – protecting the future of our work
• Staff Recognition – Valuing each other in our daily work
• Professionalism – Proving a reliable and high-quality service
• Independence – Helping people live the lives they want

Equality, diversity and inclusion policy

As a disabilities charity we take an assertive view on inclusion and diversity. We have worked hard in the last two years to diversify our board, workforce and those accessing our services.

We have increased leadership across the charity that reflects the communities we operate in and that we work with. We have fully revise all operational policy and governance to ensure we are meeting both our legal as well as our own quality standards in terms of inclusion and fairness across our business.

We have been independently audited and quality assured by a number of independent and contracting organisations to ensure we continue to meet those commiemtents. And we review annually through client and staff questionnaires in addition to our values based performance evaluation process how well we are doing against our corporate benchmarks.

Benefits

We offer the following benefits for paid jobs:

Cycle to work scheme

Employee discounts

Staff have access to range of discount schemes including Blue Light Card

Mental wellbeing support

Free access to the charity's employee assitance programme offering a range of talking therapies, mental health support and advice

Season ticket loan

Training opportunities

We provide access and funded support to training both for career development and as part of each specified role

25 days annual leave plus bank holidays and an additional day off for your birthday!

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a mental health charity dedicated to supporting the wellbeing of the local community. Our Peer Support Service in partnership with the NHS South West London and St George’s Trust provides emotional support, guidance, and community connections for unpaid carers supporting loved ones with mental health challenges.

This role is part of the Community Mental Health Transformation Programme (CMHTP), an initiative designed to improve support for those with severe and enduring mental health conditions by integrating care across the NHS, community services, and the voluntary sector.

Role Purpose:

The Carers Senior Peer Support Worker will coordinate and deliver peer support services for unpaid carers across Richmond. This includes leading a small team, providing direct support, facilitating peer groups, and collaborating with local partners to ensure carers receive holistic, high-quality support.

Drawing on their own lived experience as a carer or supporting mental health recovery, the post-holder will offer guidance, share best practices, and ensure carers feel empowered and supported in their wellbeing journey.

Key Responsibilities:

Service Leadership and Coordination:

 •  Lead the Carers Peer Support Service, ensuring effective day-to-day operations.

 •  Manage and supervise Peer Support Workers, providing regular guidance and reflective practice.

 •  Oversee referrals, allocating cases appropriately and taking on complex cases where extended support is required.

 •  Ensure the service meets key performance indicators and reporting requirements.

 •  Develop creative, evidence-based approaches to supporting carers and improving wellbeing.

Carer Support and Delivery:

 •  Provide direct one-to-one and group support for unpaid carers.

 •  Deliver emotional support, information, and guidance, encouraging carer wellbeing and self-advocacy.

 •  Promote access to carer assessments and opportunities for breaks from caring.

 •  Facilitate peer support groups and training sessions co-produced with carers.

 •  Identify risks, safeguarding concerns, and manage them effectively in line with policy.

Collaboration and Partnership Working:

 •  Build partnerships with local NHS, community, and voluntary organisations.

 •  Work closely with South West London & St George’s NHS Trust (SWLSTG) to improve carer inclusion in service delivery.

 •  Support the implementation of the Triangle of Care approach to strengthen collaboration between carers, professionals, and service users.

 •  Represent the service in multi-agency meetings, ensuring appropriate referrals and advocacy for carers’ needs.

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience supporting individuals with mental health challenges.

 •  Experience providing direct emotional support and facilitating groups for vulnerable adults.

 •  Supervisory or team leadership experience.

 •  Knowledge of mental health issues, carer rights, and safeguarding practices.

 •  Strong interpersonal and communication skills, including the ability to engage with diverse communities.

 •  Ability to work independently, manage a caseload, and meet service delivery targets.

 •  Proficiency in IT systems, including email, Microsoft Office, and case management databases.

Desirable:

 •  Experience working with families or carers in complex situations.

 •  Familiarity with the Triangle of Care framework.

 •  Knowledge of public and voluntary sector services in Richmond.

Benefits of Working with RB Mind:

 •  Annual Leave: 25 days plus bank holidays (pro rata), increasing with service

 •  Pension: Contributory pension scheme

 •  Wellbeing Support: Employee Assistance Programme (EAP) including free counselling sessions

 •  Professional Development: Training and career growth opportunities

 •  Additional: Supportive team culture, optional paid on-call shifts, staff away days, and socials

How to Apply:

If you’re passionate about supporting carers and making a difference in your community, we’d love to hear from you. Please submit your CV and a cover letter explaining how your skills and experience align with the role.

We are looking for an experienced administrator with a background in finance and a passion for working within local government family services. In this essential role, you'll be at the heart of financial administration for children in care and foster placements, managing vendor relations, purchase orders, payments, and ensuring smooth financial processes across the board.
Your new role

• Purchase Order Management: Process purchase orders for external suppliers, particularly those related to care providers and child placement services. Ensure timely and accurate payment processing for all invoices.
• Financial Monitoring: Track expenditures against budgets, monitor financial commitments, and ensure the effective and intended use of financial resources. Regularly update financial records and ensure they are accessible for management feedback and decision-making.
• Administrative Support: Provide general administrative support, including maintaining records, managing documents, handling correspondence, and supporting the day-to-day operations of the finance team.
• Bank Payments & Reconciliation: Handle regular bank payments, ensuring accurate coding and recording in both the IBC system and Mosaic.
• Supplier Queries & Disputes: Manage queries and resolve disputes with suppliers, service users, and other external parties in a professional and customer-focused manner.
• Corporate Credit Card Management: Purchase goods using the corporate credit card and reconcile monthly statements, ensuring accurate cost coding.
• Budget Monitoring: Monitor financial resources closely and provide sound financial and administrative advice to staff and service users to ensure optimal use of available funds.
• Supplier Setup & Enquiries: Manage the setup of new suppliers/vendors on the IBC system and handle any supplier enquiries in a timely and effective manner.
• Regular Payments: Ensure that essential payments such as subsistence, travel, and staying-put payments are made weekly to young people in care and their carers.
• Data Collection & Reporting: Collect, collate, and analyse financial data to assist in statutory planning, commissioning, and monitoring purposes.
• HMRC Reporting: Follow procedures to inform HMRC when a child has been looked after by the local authority for eight consecutive weeks or more and ensure all relevant circumstances are updated.

What you'll need to succeed

• Local Government Experience: Experience within family services or the public sector is essential. A background in finance or administration is highly desirable.
• Vendor & Supplier Management: You'll be working with vendors who provide care and child placement services. A softer approach is necessary when liaising with these organisations to ensure smooth communication and timely financial transactions.
• Attention to Detail: Accuracy is crucial, especially when managing payments, purchase orders, and financial records. A keen eye for detail is essential to maintaining data integrity and avoiding discrepancies.
• Financial Acumen: While this role is not purely finance-focused, a solid understanding of finance processes, budgeting, and payment tracking will be needed to perform effectively in this position.
• Communication Skills: You'll need to communicate effectively with social workers, suppliers, and service users, ensuring all requests and approvals are handled professionally and promptly.
• Ability to Handle Disputes: Resolving supplier or service user disputes requires patience, diplomacy, and problem-solving skills.
• Proficiency with Systems: Experience with systems like IBC and Mosaic, or the ability to quickly learn them, will be highly beneficial.

What you'll get in return

• Full-Time Role: 36 hours per week.
• Hybrid working arrangement after initial training and on boarding (2-3 days working from home per week).
• On-site office work is required during training and when managing in-person tasks.

What you need to do now
If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk