Facilities Jobs
Are you passionate about volunteer engagement and making a real difference in the world of healthcare? The Royal College of Radiologists (RCR) is looking for an experienced Volunteer Officer to lead the way we attract, manage and recognise the invaluable work of our volunteer community.
We have over 2,000 volunteers that engage with us and refer to these individuals as ‘Contributors’. The Contributor Officer will be our Volunteer Lead and will work alongside the Head of HR on the engagement, management and retention of volunteers across the organisation. As this is a new role, there is huge scope to think innovatively and apply your expertise to ensure our processes and ways of working deliver real value to the members giving up their time to work with us.
This is a unique opportunity to work closely with our contributors, ensuring they feel valued and empowered to contribute their expertise. If you’re keen to take a leading role in ensuring that we can engage and grow the group of doctors helping us to make a difference to patients’ lives, then we would love to hear from you!
What you’ll do:
- Develop and update an appropriate and consistent recruitment and selection process for Contributor positions, ensuring it provides flexibility to cater to the differing level of roles across the organisation.
- Work with the Marketing and Digital team to build and maintain a dedicated Contributor section of the website, designed to engage our key audiences and provide easy access to engaging information and content.
- Monitor application rates for key Contributor positions, developing our approach to ensure that the opportunities reach a wide range of members.
- Actively lead the RCR’s approach to engaging with Contributors.
- Conduct regular business partnering meetings with RCR staff who have management responsibility for key Contributors, advising on how to manage, support and engage the group.
- Actively input into the development of the RCR’s Customer Relationship Management (CRM) system and other relevant systems to ensure there is a single point of truth for all Contributor related data and that important information is recorded in an easy to access way.
What you’ll need:
- Proven experience of volunteer attraction, management and engagement.
- Experience of effectively managing a wide range of stakeholders.
- Experience of developing processes and policies from scratch to meet complex needs.
- Ability to work with data and identify issues and analyse the impact of solutions implemented.
- Effective problem-solving skills.
- Excellent communication skills.
If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The Head of Public Affairs & Stakeholder Relations is a strategic and dynamic leadership position within the Policy and External Affairs directorate. You will lead and manage our influencing and engagement work with key policy, government, political and wider sector stakeholders. Your role will be essential in fostering and maintaining our corporate narrative and in building relationships that support our organizational objectives.
This role requires a deep understanding of Youth Futures’ policy work, our strategic corporate objectives together with the outside policy, political and sector landscape. The individual needs to have strong organizational and project management skills, excellent communication skills, and the ability to build credibility with senior internal and external stakeholders.
The role will be a permanent job share 24.45 hours a week. Working days will be Monday to Wednesday.
This role can be based at any of our hubs located in London, Birmingham or Leeds and we currently operate a hybrid working model.
For more information and to apply, please download the job recruitment pack.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.
We currently have an opportunity for a Volunteering Team Leader vacancy and we are looking for an organised, proactive, engaging volunteering leader to support the Area Operations Manager. You will provide guidance to a growing number of active volunteers and our in-house team that helps maintain, conserve and improve the environment and heritage of the waterway network for local communities and visitors to enjoy. The work will focus on the canals and rivers in the North West region.
The regularity & flexibility of travel will be discussed further at interview stage. A Full Valid UK Driving License is essential for this vacancy.
Knowledge, Skills/Qualifications & Experience
As Volunteering Leader you will report directly to the Area Operations Manager, and work closely with not only volunteers, but operational team colleagues across the North West team as you plan, assist, deliver and manage successful volunteer activities and events in 2024 and beyond.
Key accountabilities:
Leadership:
- Management of volunteers in the delivery of works safely and to a high standard, whilst maintaining volunteer satisfaction. Engaging/leading volunteers to deliver offside vegetation (OSV) project.
- Liaison with volunteers and volunteer groups to understand their current capabilities and aspirations, using this to plan appropriate works in conjunction with the programmes of work with the customer operations team.
- To understand the needs of the waterways, both operationally and strategically, giving a broad understanding of the types and volumes of work available, thus providing the background information needed to develop a programme of volunteer works.
- Co-ordination of staff, vehicles and equipment for the efficient delivery of volunteer works.
- Co-ordination of training for volunteers to maintain and improve skills levels necessary to carry out works on the waterway.
- Promotion of a strong safety culture to ensure all works are completed with safety as a priority thereby ensuring the wellbeing of staff, volunteers and customers.
Maintenance/Repair:
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Working outside, carry out maintenance and repair works to the waterway infrastructure, to maximise network availability.
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Provide customer service through operation of the Trust’s assets (e.g. locks and bridges) in a safe and timely manner.
- Undertake key duties associated with the maintenance of the waterway and waterside eg towpath improvement work from repairs to litter removal.
- To protect the natural and historic environment associated with the waterways by ensuring their consideration during all works.
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Provide a first level of response for reactive works to ensure the safety of customers and the availability of the network, participating in an on-call rota as required.
Safeguarding:
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Knowledge, Experience & Skills
It is essential that our new team members can settle in and enjoy the varied work we perform, so you really must love physical outdoor work all year around, and have a genuine appreciation for respecting the needs of nature, environment and our millions of waterway visitors. Our waterways are not just for short visits by day users or holidaymakers, thousands of community members live on our boats all year and you will be playing a role in caring for their home, their space.
It is also essential that you are comfortable dealing with the public, and can respond to the unexpected with thought, care, respect and a positive practical approach.
You might have practical skills and many years of working experience to offer, or you may just be starting out in your career and looking for a role which calls on your practical nature. You don't need to be an expert in any field, but you will be able to demonstrate that you hold the values and behaviours that ensure our customers and visitors know we care.
Technical:
- Basic literacy and numeracy skills
- Proven experience of working with and leading volunteers.
- Proven experience of delivering works to time, specification and budget.
- Some experience in customer service.
- Some experience of manual/construction/outdoor work. Experience using of plant/tools and equipment would be beneficial.
- Countryside practice and vegetation skills may be an advantage.
- Some experience of working with plant and or equipment, desirable.
- Basic IT skills - comfortable with modern handheld mobile devices for making calls, inputting information, and use of mobile applications etc.
- Valid UK driving licence is essential
General:
- Good communicator and have excellent customer service awareness.
- You will demonstrate great care in the quality and standard of your work.
- You will be a good communicator and have excellent customer service awareness - you will be the face of the Canal & River Trust on our waterways and will handle all communication with respect.
- Experience working in a relevant environment - paid work or as a volunteer (outdoors related, environmental related, customer service etc).
- Can work alone on occasions, however thrives as part of a team to deliver a common goal.
It is important that you really love to work with others and get things done through others to succeed in this role. Building and maintaining strong professional relationships is also important and an ability to adapt to diverse approaches and needs of those we work - colleagues and volunteers alike.
What We Offer
In addition to your salary £27,220, we also offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits we are also open to flexible working arrangements. These include:
- Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
- 25 days paid holiday (plus paid Bank Holidays), increasing to 30 days after 5 years.
- Annual £200 personal learning & growth award to spend on any learning related activity.
- Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
- Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
- 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
- Free fishing facilities across our canal network.
Are you an experienced administrator with a passion for using your skills to help improve the lives of older people? Join our team!
You would be at the heart of Care Rights UK’s work, supporting our small team to deliver our ambitious aims. You would manage the office to ensure smooth running of our processes and help us improve our efficiency. You would provide administrative support across our services, campaigns, research and policy work, helping us to raise our profile. You would support our members and Lived Experience Group, helping us to grow and diversify our reach.
You would be welcomed into our small, dedicated, friendly team. Working alongside colleagues who are experts in their field, there would be dedicated time for co-learning and sharing knowledge and skills.
The ideal candidate will be a positive, can-do person, with a passion for using their organisational and interpersonal skills to champion the rights of people needing care.
This is an exciting period of change for the charity, as we invest in growing our services and seek to diversify and increase our reach across the UK.
We value equality and diversity. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, disability, or carer status.
To apply, please send:
• A cover letter that explains how you meet the criteria in the person specification
• Your CV
The cover letter is central to our selection process. We use the information you provide in the letter about your skills and experience to decide whether or not to invite you for an interview. It is important that you explain in your cover letter how you meet the essential criteria outlined in the person specification, giving specific examples from your past experience. Your letter should be no longer than 3 pages.
Care Rights UK is your care champion, the charity focused on promoting the rights of people in care.
The client requests no contact from agencies or media sales.
Wimbledon and Putney Commons Conservators are looking for an experienced part qualified accountant/bookkeeper to support the CFO in all financial aspects for the Charity. This role will be a key member of the busy office team based at the Ranger's Office on Wimbledon Common.
While it is primarily focused on the Common’s bookkeeping, the role is also required to support the running of the main office and dealing with the general public as well as customers and suppliers. This is a new role and the successful applicant will be required to:
• Administer the day to day finances of the Charity.
• Maintain the General Ledger (Sage 50)
• Manage the Sales Ledger including raising invoices and Credit Control.
• Manage the Purchase Ledger, processing bank payments for approval.
• Submit monthly Payroll and Pension information.
• Ensure HMRC VAT and PAYE payments are made accurately on time.
• Take minutes for monthly Finance meetings.
• Support the general running of the office.
Applicants should have at least five years’ experience in a similar role. A recognised accountancy qualification would be of benefit as would experience of charity accounting. Good IT literacy (including experience of Sage and spreadsheets) and good communication skills are essential.
The client requests no contact from agencies or media sales.
Do you enjoy working with people and have excellent administrative skills? Do you have experience of coordinating volunteers? Do you want to work for a charity that supports people to improve their health and well-being through gardening?
We’re looking for a Client Services Coordinator to support the running of the Thrive London Centre and the Social and Therapeutic Horticulture (STH) programmes that we provide in our gardens in Battersea Park. This role will have responsibility for recruitment and induction of volunteers who provide vital support to the running of our programmes.
Key Responsibilities
- Volunteer Co Ordination
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Corporate Volunteer Day Co-ordination
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General office, financial and other Client Services functions
Based at Thrive London in Battersea Park.
Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
For more information, please download the Information Pack.
To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.
Closing date for applications: Monday 2 December 9am. Interviews are anticipated to take place on Monday 9 December 2024.
Please download the information pack for more details. Please send your CV and a covering letter/supporting statement that clearly explains how your skills and experience meet the job description and what you can bring to Thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mission Care provides distinctively Christian care for the ageing and elderly. Over the last 120 years our work has expanded, and today we care for nearly 300 residents in five homes spread across South East London. Our quality of care is consistently high and we are ambitious to grow our provision in the near future.
A high-calibre Chief Operating Officer will be critical to successfully achieving this hope. He or she will have an array of gifts in team leadership and oversight, collaboration, strategic thinking and implementation as well as other areas, all of which can be brought to bear in a highly varied role on our SMT at the heart of our planning for the future. All of this must be underpinned by a clear Christian faith.
Carnelian are handling initial discussions and interviews for the post. Please get in touch with your CV.
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we are beating cancer.
Associate Director of Philanthropy - The Francis Crick Institute
Salary: In the region of £100,000 pa
Reports to: Director of Philanthropy
Department: Strategy & Philanthropy
Contract: Permanent
Hours: Full time 35 hours per week (other flexible-working requests will also be considered if it meets business needs)
Location: The Francis Crick Institute, London with flexibility (we would expect you to be in the office 3 days per week)
Closing date: Sunday 8th December 2024 at 23.55.
Are you looking for an exciting new fundraising challenge? Perhaps you are a senior fundraiser ready for a new leadership role?
We are recruiting the new Associate Director of Philanthropy to lead the fundraising for the Crick, one of the world's leading scientific research institutes. Working closely with the current Director, Sir Paul Nurse, the new Director (Professor Edith Heard who joins in summer 2025), and the CRUK and Crick leadership and Boards, you will be responsible for developing and implementing a comprehensive fundraising strategy for the Institute including the launch of a new campaign to mark the Crick's 10th anniversary in 2027.
Directly leading a team of five with matrix management across the wider CRUK philanthropy team, the post will be a member of CRUK's Philanthropy Leadership Group. You will work with the Cancer Research UK frontline fundraising team to engage prospects, managing a personal portfolio of principal gifts donors and prospects to secure gifts at the 7 and 8 figure level.
Positioned at the frontier of scientific discovery, the Crick is deliberately different from other institutes-open, collaborative, and interdisciplinary. As Europe's largest biomedical research facility under one roof, our design and approach enable us to fuel scientific progress like few others. Here, experts from various fields unite in pursuit of life-changing discoveries.
This is an opportunity to lead a fundraising programme for one of the foremost scientific research institutes in the world. Working at the most senior levels to secure transformational gifts, your work will help ensure that we help change lives for the better, delivering the research that means we will overcome cancer and many other diseases.
It is a unique time to join the Crick. With a new Director, campaign and the profile of the institute, you will have every opportunity to have real impact.
You will be a values-driven leader with the ability to engage with senior scientists and academics as well as managing senior volunteers and a volunteer board. We're looking for someone who wants to work in a fast-paced environment, managing multiple and complex projects. With a significant track record in major gifts and campaign fundraising you will have a demonstrable record of building relationships and engaging with philanthropists and high net-worth individuals.
If you are attracted by the scale of the ambition here, please get in touch. We hope to hear from you!
Cancer Research UK is partnering with Joanna Logan and Erin Hall-Westfall of Constellate Global Talent on this search.
Please visit to download the candidate pack or contact them on for a confidential discussion about the role.
To apply, please send your CV and cover letter no later than midnight on 8 December to .
We’re a community hub in south Islington providing services, activities and events for local residents of all ages. We run after-school clubs, employment support, gardening for older people and much more. Our large, modern community centre on Central Street is a great backdrop for our varied activities, and we have several outdoor spaces for visitors to enjoy.
We're looking for someone to provide effective and confident administrative support to the Business Engagement team, and ensure the smooth running of the Business Engagement Programmes. In particular the work of the PC Pals Digital Inclusion Programme and other ongoing corporate-led programmes. The Administrator will support the Business Engagement team to develop sustainable relationships with local businesses to establish long-term projects and ad hoc events utilising corporate volunteers that meet the local community's needs.
The client requests no contact from agencies or media sales.
Executive Director of Friends of the Earth (England, Wales & Northern Ireland)
Salary: £97,905 per annum
Contract: Permanent
Hours: Full time (30 hours over 4 days)
Location: London-based or commutable to London (minimum weekly), with some other UK travel as required.
Plus benefits.
Can you lead Friends of the Earth in our mission to achieve climate justice?
We are seeking to appoint an Executive Director to lead Friends of the Earth (England, Wales & Northern Ireland) at a crucial domestic and international moment for climate, environmental and social justice.
You will motivate, inspire and build the capacity of a growing and diverse network of people coming together to transform our environment into one which is flourishing, sustainable, and socially just.
You will do this as a passionate and effective advocate for an environment that’s getting better, a safer climate, abundant nature, healthy air, water and food. We work from the grassroots to the global in communities throughout England, Wales and Northern Ireland to playing our part in the international network of our sister organisations around the world.
We are looking for someone with established credibility and standing within the environmental and/or social justice sectors, someone able to inspire our activists, staff and allies, and to attract funding and resources to enable our vital work; someone with outstanding strategic vision and organisational leadership as well as a collaborative approach to build and deliver transformative work internally and externally.
With exceptional communication and relationship skills and an empathetic approach, you will inspire and lead our engagement across the political landscape and engage with a widening range of communities. Fostering equity, diversity and inclusion, including our commitment to becoming an anti-racist organization, you will be key to our work in pursuit of a just and sustainable world for all.
CLOSING DATE: THURSDAY 2nd JANUARY 2025 (AT 23.59)
For more information please read the information pack.
HOW TO APPLY AND KEY DATES
Please apply by sending a curriculum vitae, supporting statement and Equality & Diversity form to the recruitment team, see how to apply.
Your supporting statement should be no more than 2 pages of A4 and address the key requirements of the person specification with relevant examples of your experience and outline why you are interested in the post. Please state if you wish to be considered under Disability Confident.
To ease administration, please combine into a single Word document. Please do not use PDF format.
We are undertaking direct recruitment via this process. Additionally, Oxford HR are assisting us via an executive search process. If you are engaged with that, please continue to route your application via them. All applications will be reviewed jointly.
Key dates:
Closing date: Thursday 2nd January 2025 (at 23:59)
First stage
1st Interviews: Wednesday 15th/ Thursday 16th January 2025 (online via Teams meeting)
Second stage
Meetings with key stakeholders: Wednesday 22nd/ Thursday 23rd January 2025 (online via Teams meetings) This will include meetings with representatives of our Boards, management, staff, Nations and the recognised union (Unite).
2nd Interviews: Wednesday 29th/ Thursday 30th January 2025 (in person at our London office)
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.
The client requests no contact from agencies or media sales.
Are you a visionary leader with a passion for social impact and educational enrichment? The Birkbeck and William Ellis Schools Trust is seeking its first Director - a dynamic and strategic individual dedicated to advancing opportunities and support for students at William Ellis School in Camden, North London.
As Director, you’ll be at the helm of a small but impactful charity, supporting initiatives that foster confidence, wellbeing, and a sense of belonging among students, particularly those from under-resourced backgrounds. This role offers a unique opportunity to shape and drive our mission to make William Ellis School a leader in comprehensive education and to cultivate positive social capital, personal growth, and educational opportunities for all.
Your key responsibilities will include:
- Fundraising: Securing and managing funds through grant writing, donor cultivation, and strategic partnerships.
- Strategic Leadership: Developing and implementing a vision to support educational and personal development programs.
- Community Engagement: Building and strengthening relationships with businesses, educational organisations, and community stakeholders.
- Storytelling & Advocacy: Raising the Trust’s profile by effectively communicating its impact through various media channels.
Working closely with the school’s leadership and Board of Trustees, you’ll also oversee compliance and financial stewardship to ensure transparency and sustainability, aligning all activities with the Trust’s values. While this is a sole leadership position, you’ll be supported by a vibrant school community, including dedicated trustees, parents, and alumni.
We’re looking for someone with a proven record in fundraising and strategic planning, who is motivated by social impact and driven to make a difference. If you are a self-starter with a ‘can-do’ attitude, ambition, and the ability to inspire others, we invite you to apply.
The Birkbeck and William Ellis Schools Trust is an equal opportunities employer. We welcome applications from all qualified candidates.
This role involves work within a school environment and supporting activities that benefit young people. The Birkbeck and William Ellis Schools Trust is committed to safeguarding and promoting the welfare of children and young people. All appointments are made subject to a completed application form, satisfactory references, and an Enhanced Disclosure from the Disclosure and Barring Service.
Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level.
This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal.
With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.
You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.
If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Please see the attached job desription and person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy manager
· Full time: 37.5 hours per week (we welcome flexible working requests)
· Hybrid working for the foreseeable future, with regular attendance, including Thursdays, at our central office:
- Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
- Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
- Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
HOW TO APPLY
To apply for this post send your:
➢ CV (please include your last employer and dates of employment)
➢ Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role).
Closing date for application: Monday 2nd December
Interview date: Friday 13th December
You must be eligible to work in the UK
Job Purpose
We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites.
Specifically, this role will lead the team’s efforts in working with our mid-level donors, developing our first ever patrons’ programme and providing them with a gold-standard experience that ensures continued support of the Royal Free Charity.
You will play an important role within our philanthropy & campaigns team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team.
The role reports to the senior philanthropy manager.
Responsibilities
Leading the Royal Free Charity’s patrons’ programme
· Lead all aspects of the Royal Free Charity’s patrons’ programme, from recruitment through to stewardship and renewal efforts.
· Work with senior stakeholders to develop and launch a new strategy for the programme, illustrating the potential overlap between patronage and other areas of support for the charity, as well as opportunities to uplift levels of support or additional gifts.
· Manage the day-to-day delivery of the patrons’ programme including coordinating the renewals process and responding to enquiries.
· Effectively promote the programme across a range of audiences, working with colleagues to identify and recruit prospects and deliver retention activity to uplift individuals to patronage and beyond.
· Develop and deliver the engagement programme for patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and touchpoints, including events.
· Draft engaging materials, such as letters, invitations, and thank you communications, to ensure patrons feel valued and have a positive donor experience.
· Support colleagues who manage relationships with patrons by ensuring key materials are shared, and monitoring when annual renewals are due.
· Manage updates to patron recognition across our hospital sites, ensuring names are listed in accordance with donor wishes, and are added or removed at the appropriate time.
Leading the Royal Free Charity’s mid-level programme
· Alongside the patrons’ programme, lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between £1,000 and £10,000 to the charity each year, working with colleagues to understand potential opportunities for uplift in giving.
· Support the development and delivery of engaging events, and bespoke communications for mid-level donors.
· Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters to grow the programme.
· Contribute to analysis and commentary on the performance of the programme.
· Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.
· Work closely with charity colleagues and external suppliers to ensure fundraising activities are delivered to agreed plans, budgets, and timelines.
· Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.
Cross-team working and individual development
· Lead the team’s work in stewarding existing legacy pledgers.
· Build relationships across the charity and with Royal Free London staff to enhance own work, raise the visibility of fundraising, and identify opportunities for collaboration.
· Represent the philanthropy & campaigns team, where appropriate, on cross-charity projects.
· Take time for personal development, contributing learning and ideas to the wider team.
· Keep up to date with fundraising sector trends and how they can be applied to our work.
· Undertake any other tasks commensurate with the role.
This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
PERSON SPECIFICATION
Qualifications
No specific qualifications are required for this role.
Experience
Essential
· Experience in fundraising and donor development in the charity or cultural sector, or a similar setting.
· Experience of working with supporters, customers, clients, or the general public, delivering an excellent service on the phone, in person, and in written communications.
· Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.
· Experience of planning, delivering, and evaluating a project from start to finish.
Desirable
· Experience of developing longer term relationships with supporters, clients, or equivalent audiences.
· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.
· Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.
Skills and knowledge
· A keen interest in the fundraising sector, with a desire to learn and grow in the role.
· A passion for relationship-building, and working with a diverse range of audiences.
· Exceptional customer service skills.
· A positive can-do attitude and approach towards problem solving.
· Outstanding organisation skills, with the ability to juggle workload whilst maintaining an excellent service level to donors, charity colleagues, and external suppliers.
· A collaborative approach to working with other members of the team and senior stakeholders.
· Excellent written communication skills, with a strong eye for detail.
· Ability to deal with sensitive information in a confidential and professional manner.
· Comfortable with, and interested in, working in a healthcare related setting.
· Excellent IT skills, including a thorough knowledge of MS application (Word, Excel, PowerPoint and Teams), and a willingness to learn new skills, such as how to use the relationship management database, Raisers Edge NXT.
· Engagement with equal opportunities, diversity and inclusion, and a commitment to act in accordance with best practice in these areas.
BENEFITS
Core benefits
· 25 days of paid holiday, plus three day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
· Expert financial advice from our financial partner, the London Credit Union
· Salary Sacrifice Scheme
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential
advice and support on work and personal issues.
Fundraising department
Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the Royal Free Hospital site.
We pride ourselves on being supporter focused and agile, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
· Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations, and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on the acquisition of a new surgical robot, our forthcoming cancer campaign, our essential volunteering, complementary therapy and support services, the charity’s first patron programme, and special events to support these activities.
· Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within public fundraising, with their work underpinning and supporting the entire department.
Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising team to develop a sustainable infrastructure that will support our growth ambitions.
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role).
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday 2nd December 2024 at 12 noon.
Interview date: Friday 13th December 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Aylesbury, Buckinghamshire
You have a good understanding of the harm caused by alcohol and drug use to adults, young people, children, families and society and a sympathetic approach to people who misuse them.
All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Support Worker (Community Connector – Assessment and Engagement Team).
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.
We are looking for three Support Workers (Community Connectors – Assessment and Engagement Team) to join our team. We have three positions available in Aylesbury.
Your challenge? To provide advice, support, advocacy and key work for recovery plans and undertake elements of assessment and case management as directed. And, all the while, we’ll expect you to operate in a way that recognises and values diversity and understands the functional model of substance use, the Recovery Agenda and the problems caused by alcohol and drug misuse.
Preferably with a NVQ 2/3 in Social Care, or willing to attain this, you are used to working to policy and procedural requirements that include child protection, vulnerable adults, confidentiality and health & safety. We’ll also be looking for good written and verbal communication skills and the ability to maintain accurate records and fulfil data requirements. A flexible approach is important too, as is a commitment to taking a client centred approach to providing services and working in a way that recognises and values diversity.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply please submit a CV and supporting statement which should clearly outline your skills and experience.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Relate Mid & East Surrey, the leading provider of relationship support services across the region, is seeking an Operations and Services Manager who can run operations for an organisation that supports the local community with their relationships.
Healthy relationships between family members, partners, friends and colleagues are paramount to our wellbeing. Relate is here to develop and support relationships particularly by helping families, couples, individuals and young people make their relationships work better through counselling or mediation.
We are a thriving and successful charity with two centres, a charity shop and we operate within three local schools.
As part of the national federation of Relate, we are an independent local charity with a turnover of around £325k and deliver around 5000 hours of high-quality counselling per year. We offer face-to-face services as well as online webcam counselling services. Over the years we have established an exemplary team of supportive and conscientious individuals, made up of 2 clinical supervisors, 20 counsellors, 1 mediator, 9 Receptionists, 3 office staff and management and 4 volunteers.
We’re looking for an Operations and Services Manager who is passionate about supporting effective, high-quality service delivery within a charitable organisation. This is a senior role within our organisation so you will have a strong background in administrative and operational management, with experience in a client-focused environment. Your approach will be hands-on, and you’ll bring a positive attitude to overseeing day-to-day operations and managing a dedicated team of support staff and a small pool of reception volunteers.
We expect candidates to demonstrate an understanding of the kind of services Relate provides and a passion and commitment to our social purpose.
This is a part-time role for 25 hours per week, working across both our Epsom and Reigate centres, and some home working.
Salary £22,857 - £25,000 per annum, depending on skills on experience (based on a full-time salary of £32,000 - £35,000)
This post is subject to a Standard DBS (Disclosure & Barring Service) Check.
Interviews will be conducted on a rolling basis and the role will be closed when we have successfully recruited.
The client requests no contact from agencies or media sales.