External Development Manager Jobs
We are looking for a Corporate Memberships Manager to join the National Theatre Development Team.
Purpose of the role:
We are looking for a candidate with a strong grounding in relationship management who also has an interest in and enthusiasm for new business. The ideal candidate will understand membership schemes and stakeholder management with an ambitious approach to bringing in new business, alongside exemplary relationship building and customer service skills.
The successful candidate will have the following:
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Proven success in account management and new business in a target driven environment
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Demonstrable knowledge and understanding of customer service values
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An understanding of marketing/fundraising/business with good networking skills
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An aptitude for working with finance with thorough attention to detail
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Excellent administrative and multi-tasking skills with experience of balancing a high volume of requests and a confident, tenacious outlook and can-do attitude
Working with us will give you...
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Complimentary staff tickets for shows and backstage tours, subject to availability and policy
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25 days annual leave increasing up to 32 with length of service (plus bank holidays)
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role
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Hybrid and flexible working, subject to agreement and policy
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Access to interest-free season ticket loan and cycle scheme partnership
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Generous sick pay
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Family-friendly employer – we are a member of Parents and Carers in the Performing Arts (PiPA)
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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On-site staff canteen and social facilities
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On-site Occupational Health support
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In-House Mental Health and Wellbeing Advisors providing workplace counselling and support
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Wellbeing programme of events including mental health awareness, financial wellbeing, skills sharing and opportunities to get active
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Exclusive staff talks to hear more about NT productions, past and present, from some of the world’s leading practitioners
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Discounted access to NT at Home
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Volunteer Leave – paid day a year to volunteer for your chosen charity
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to gyms, on and around the South Bank)
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Access to retailer discounted gift cards and a cash-back-on-spending card.
The client requests no contact from agencies or media sales.
This is a new and strategically important position in a small but mighty team. Our advocacy - the use of information and evidence to drive change in policy, practices and attitudes - and the effective engagement of target audiences to stimulate action, are at the core of our success in forging a fairer water future. To scale our positive impact, Water Witness is therefore strengthening its capabilities through the creation of this key position. The post holder will be responsible for high impact advocacy and engagement to deliver our 2030 Strategy and will work with the team and partners to ensure: rigorous stakeholder, landscape and political economy analyses; collation, synthesis and packaging of evidence; and development of clear strategic priorities, change objectives, advocacy messages, targets, and tactics. They will be responsible for coordinating, overseeing and leading the delivery of our advocacy, including through creating and presenting content and authoritative reports, organisation of events and cultivation and management of relationships and partnerships. They will ensure that we learn and adapt, and can attribute the impact of our advocacy.
As a senior member of the Public and Political Engagement team, the Advocacy and Engagement Manager will work closely with our Research and Operations teams, and partners across Africa, Asia and South America. They will engage with decision makers in government, business, financial institutions, multi-lateral and network organisations, local and international NGOs, and the media to advance evidence-based solutions to the conjoined global crises of water, climate, nature and inequality. In particular, they will play a key role in our Fair Water Footprints Campaign and the wider delivery of the Glasgow COP 26 Declaration. With new funding from the UK Government’s Just Transitions for Water Security Programme, these game changing initiatives seek to end the abuse of water in our supply chains, and to establish responsible water stewardship as the global business norm by 2030 so that trade and business accelerate, rather than undermine, shared water security. This will be achieved through mobilising the power of scientific evidence and citizen voices to trigger change in government policies, corporate practices, financial disclosure, and political and public expectations. The choreography and delivery of this change will be a core focus of the successful candidate’s work.
We are keen for the post holder to be based at Water Witness’s Edinburgh offices where they will help to mentor and nurture the next generation of water leaders, though some flexibility may be considered. This role will involve travel within the UK and internationally. It would suit an exceptional communicator who is fluent in the technical and policy aspects of water and climate justice, and who has several years of demonstrable experience in using advocacy, communications, and stakeholder engagement to drive change. If you’re a team player that shares our passion for our mission, with proven political nous, and the ability to translate complex evidence into the right asks to the right people at the right time to secure systemic change, then please don’t hesitate to get in touch.
This is a new and strategically important position in a small but mighty team. Our advocacy - the use of information and evidence to drive change in policy, practices and attitudes - and the effective engagement of target audiences to stimulate action, are at the core of our success in forging a fairer water future. To scale our positive impact, Water Witness is therefore strengthening its capabilities through the creation of this key position. The post holder will be responsible for high impact advocacy and engagement to deliver our 2030 Strategy and will work with the team and partners to ensure: rigorous stakeholder, landscape and political economy analyses; collation, synthesis and packaging of evidence; and development of clear strategic priorities, change objectives, advocacy messages, targets, and tactics. They will be responsible for coordinating, overseeing and leading the delivery of our advocacy, including through creating and presenting content and authoritative reports, organisation of events and cultivation and management of relationships and partnerships. They will ensure that we learn and adapt, and can attribute the impact of our advocacy.
As a senior member of the Public and Political Engagement team, the Advocacy and Engagement Manager will work closely with our Research and Operations teams, and partners across Africa, Asia and South America. They will engage with decision makers in government, business, financial institutions, multi-lateral and network organisations, local and international NGOs, and the media to advance evidence-based solutions to the conjoined global crises of water, climate, nature and inequality. In particular, they will play a key role in our Fair Water Footprints Campaign and the wider delivery of the Glasgow COP 26 Declaration. With new funding from the UK Government’s Just Transitions for Water Security Programme, these game chaThis is a new and strategically important position in a small but mighty team. Our advocacy - the use of information and evidence to drive change in policy, practices and attitudes - and the effective engagement of target audiences to stimulate action, are at the core of our success in forging a fairer water future. To scale our positive impact, Water Witness is therefore strengthening its capabilities through the creation of this key position. The post holder will be responsible for high impact advocacy and engagement to deliver our 2030 Strategy and will work with the team and partners to ensure: rigorous stakeholder, landscape and political economy analyses; collation, synthesis and packaging of evidence; and development of clear strategic priorities, change objectives, advocacy messages, targets, and tactics. They will be responsible for coordinating, overseeing and leading the delivery of our advocacy, including through creating and presenting content and authoritative reports, organisation of events and cultivation and management of relationships and partnerships. They will ensure that we learn and adapt, and can attribute the impact of our advocacy.
As a senior member of the Public and Political Engagement team, the Advocacy and Engagement Manager will work closely with our Research and Operations teams, and partners across Africa, Asia and South America. They will engage with decision makers in government, business, financial institutions, multi-lateral and network organisations, local and international NGOs, and the media to advance evidence-based solutions to the conjoined global crises of water, climate, nature and inequality. In particular, they will play a key role in our Fair Water Footprints Campaign and the wider delivery of the Glasgow COP 26 Declaration. With new funding from the UK Government’s Just Transitions for Water Security Programme, these game changing initiatives seek to end the abuse of water in our supply chains, and to establish responsible water stewardship as the global business norm by 2030 so that trade and business accelerate, rather than undermine, shared water security. This will be achieved through mobilising the power of scientific evidence and citizen voices to trigger change in government policies, corporate practices, financial disclosure, and political and public expectations. The choreography and delivery of this change will be a core focus of the successful candidate’s work.
The client requests no contact from agencies or media sales.
Derby County Community Trust
We care about our community; we care about our people. We have an exciting opportunity for an experienced Head of Projects & Development to join our Senior Leadership Team in this newly created position.
About Us
Derby County Community Trust has a clear mission. We harness the power of Derby County Football Club to improve lives and communities through sport, physical activity, health and education. We help more than 25,000 people per year and our work is recognised and respected at regional and national levels. Since 2008 we have been dedicated to fostering participation in sports, enhancing health and wellbeing, providing quality education and promoting equality and diversity.
About You
With a caring & compassionate nature, you will be an experienced programme leader with the ability to work closely with stakeholders to build relationships and ensure that our projects and programmes are innovative, impactful and sustainable. You will have a deep understanding of the sector and alignment with our mission and purpose, together with the ability to strategically lead at pace on the proactive response to community need.
Our values underpin everything we deliver as a charity you will be responsible for modelling these values through yourself and your work.
About the Role
The Head of Projects & Development is responsible for leading the strategic design, development, and implementation of programmes that advance DCCT's mission. This role involves working closely with internal and external stakeholders to ensure that programmes are innovative, impactful, and sustainable. The Head of Projects & Development oversees the entire programme lifecycle, from initial concept to evaluation, ensuring that all programmes meet the highest standards of quality and effectiveness.
The Head of Projects and Development role will line manage the Health, Inclusion, Education and Schools & Coaching departments to drive growth across existing programmes and seek new opportunities and range of activities for Derby County Community Trust.
The client requests no contact from agencies or media sales.
£51,500 per annum
Fixed term (until end 2025)
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Project Manager (Equity Diversity and Inclusion).
The Senior Project Manager (EDI) will work cross-organisationally to manage the many workstreams which span UNICEF UK’s new EDI Strategy and programme of work, ensuring intended benefits are delivered as agreed. This will include our already underway anti-racism programme.
We are looking for someone who is experienced in successfully managing complex and large scale cultural and behavioural change programmes in a complex environment. To be successful in this role, you will have: knowledge and practical experience in project, programme and change management methodologies, as well as a thorough understanding of emergent change; strong communication skills; ability to lead collaborative change, and role model anti-racist behaviours.
Act now and visit the website via the apply button to apply online.
Closing date: 8am, Monday 7 October 2024.
Interview date: Friday 18 October and Monday 21 October 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Peer Support Group Development Officer - Midlands Area
Must live in the Midlands area (Birmingham, Nottingham, Coventry, Worcester etc)
Job Type:
Full-Time- 37 hours per week, remote working with travel across region and occasional national travel, flexible working negotiable by prior arrangement.
Overview:
Following the successful application of a National Lottery award, we are seeking two dedicated and compassionate Peer Support Group Development Officers to set up and sustain local peer support groups for people living with and affected by prostate cancer. These roles focus on building on our established networks to expand peer support in defined areas, facilitating group formation, and enhancing service delivery through strategic outreach and resource development.
This role offers a unique opportunity to make a significant impact on the lives of individuals living with and affected by prostate cancer, providing crucial support through community-based initiatives. If you are enthusiastic about volunteer management and community service and have the skills and experience, we are looking for, we encourage you to apply.
Key Responsibilities:
- Group formation and support: Oversee the setup and operation of 10-12 self-sustaining and independent peer support groups within your assigned region across the lifetime of the three-year project. Ensure smooth delivery, monitoring, and evaluation of group activities. Support existing group leaders and organisers to reach more people living with and affected by prostate cancer with tools and resources.
- Volunteer Coordination: Recruit, train, and support volunteer Support Group Leaders. Assist in the co-production of training materials and resources, aimed at creating self-sustainable groups.
- Community Engagement: Conduct outreach to map existing support services and facilitate the integration of these services with the peer support groups. Host local engagement events to boost volunteer recruitment.
- Data and Case Management: Use a Customer Relationship Management (CRM) system to support high-quality volunteer and case management, ensuring accurate data collection to support service outcomes.
- Training and Development: Develop and deliver tailored training programmes for volunteers based on the specific needs of Group Leaders and Organisers. Set up regional forums for sharing best practices and peer networking. Encourage use of Members Portal to share good practice.
- Documentation and Compliance: Ensure compliance with Best Practice Guidance document. Ensure adherence to safeguarding policies to maintain safe governance of peer support groups.
Skills and Qualities Required:
- Strong Facilitation and Communication Skills: Ability to engage effectively with diverse groups. Excellent written and verbal communication skills are essential.
- Project Management: Proven skills in managing complex projects with multiple stakeholders. Ability to meet deadlines and manage a varied workload.
- Volunteer Management: Experience in recruiting, training, and supporting volunteers in community settings. Knowledge of best practices in volunteer management.
- Influencing: Experience of influencing a wide range of partners and stakeholders, and in particular clinicians and voluntary and community providers within the health and wellbeing community.
- Community Development: Experience of developing and delivering community services with a range of stakeholders, including health and social care workers, commissioners, local authority and community and voluntary partners.
- Data-Driven Approach: Experience with data collection and CRM systems and a commitment to data-driven service evaluation.
- Community Sensitivity: Experience collaborating with people with a lived experience of cancer or other long-term conditions. Ability to understand and empathise with community needs.
- Administrative: Strong administration and IT skills to maintain accurate records and documentation.
- Safeguarding Knowledge: A good understanding of safeguarding practices, particularly concerning vulnerable populations.
Educational Qualifications:
- Relevant qualification or experience in Community Development, Psychology, Public Health, or a related field is preferred.
Essential Requirements:
- A genuine commitment to promoting equality, diversity, and inclusion in all aspects of the role.
- Right to work in the UK.
- Willingness to travel within the designated region and, on occasion, nationally when required.
- Live in the area/region - Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
Please provide a CV and a supporting statement that addresses the included questions
We are hiring for two positions. Please indicate which area you are applying for.
You MUST live in the area/region of the Midlands (Birmingham, Nottingham, Coventry, Worcester etc)
The client requests no contact from agencies or media sales.
This role will play a key role in delivering our ambitious policy influencing programme, helping to develop and advocate for the policy changes needed to reduce, prevent and eventually end the need for food banks in the UK. It will focus on developing Trussell policy positions in either employment support (especially for people with barriers to work) or disability and sickness benefits. The role will also lead the development and implementation of influencing plans in that policy area.
Role responsibilities
·Lead the development of policy solutions and positions
Leading the development of credible policy positions and implementable recommendations in the specified policy area - either in relation to employment support and conditionality, particularly for groups facing significant barriers to work including disabled people and single parents; or in relation to the disability benefit system, particularly Personal Independence Payments and the Work Capability Assessment.
Working with the Policy and Public Affairs, Network Operations and Participation teams to ensure our policy influencing has a robust evidence base.
Where appropriate, developing policy in collaboration with food banks in Trussell’s network and lived experience partners. Building on success of existing participatory work to ensure it is rooted in the lived experience of individuals affected by poverty. This includes ensuring an ethical approach to policy development in line with our values.
Working effectively with other expert partners to strengthen policy development and build alliances to support influencing, including project management and oversight of joint policy development and positions.
·Planning and delivering impactful policy activity
Leading the development of an influencing strategy for the policy area aligned to a theory of change. Ensuring policy outputs are timely, high-quality and support engagement with key audiences, including national and local governments across the UK. Co-ordinating responses to reactive work in areas, including policy consultations, activity in Parliament, in the media or in response to network requests.
·Developing policy narratives and key messages
Co-ordinating the development of the narrative and key messaging in the areas, maintaining a key message bank, with tailored lines for target audiences as needed.
·Representing Trussell and promoting the organisation’s policy positions to external stakeholders
Working proactively with Research, Public Engagement and Network Operations teams to identify opportunities to promote the organisation’s policy positions and recommendations to key audiences. This could include presenting at policy and campaign events, workshops with food banks and media interviews.
·Building and managing strong relationships with key external stakeholders
Developing relationships, partnerships and networks to help raise the profile, credibility and influence of the Trussell Trust and our policy positions in the specified policy area, including with relevant policy makers, politicians, civil servants, sector partners and church-related organisations working in key policy areas.
Person Specification
Technical skills and minimum knowledge:
· Track record of successfully developing policy solutions, including credible and implementable proposals in either the area of either employment support or disability and sickness benefits.
· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.
· Track record of delivering strategic policy influencing activity based on robust evidence, from development to evaluation.
· Demonstrates a detailed understanding of policies in relation to either employment support or disability benefits and the impact on UK poverty and hunger. Can explain policy motivations of main political parties and can advise on how to influence them most effectively on either area.
· Demonstrates an understanding of effective policy development and influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.
· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.
Behaviours and competencies:
· Works collaboratively, managing challenges in a constructive manner
· Balances competing priorities and work to tight deadlines
· Demonstrates a dedication to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds
· Role models inclusive behaviour, values and leadership
Key Stakeholders
· Wider Policy and Research department, including Senior Research Manager and Senior Policy Partnerships and Campaigns Manager
· Network Operations directorate, in particular, policy and public affairs and network leads for Scotland, Wales, and Northern Ireland
· Organising and Local Mobilisation department
· Participation team
· Public Engagement and Strategic Communications directorates
· Key UK Government departments and local authorities in England
· Policy partners e.g. policy colleagues working in key sector organisations
· Food bank network
Our Values
Trussell is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
The National Youth Brass Band of Great Britain (Youth and Children’s Bands) is the UK’s leading brass band for children and teenagers.
The Band exists to give exceptionally gifted young brass and percussion instrumentalists the opportunity to perform advanced music and receive the highest quality teaching, care and help to provide the brass band movement and the music profession with the next generation of brass players. At all times the Band's priority is the safety and well-being of the brass musicians of the future. You will be subject to sn enhanced DBS check.
Not only does the Band provide talented youngsters with opportunities to play brass music to the highest standard, but also to improve their musicianship and musical horizons.
The primary purpose of this role is to develop and deliver the Band’s audience development and stakeholder engagement strategy so that we can meet the goals of our strategic plan.
The role will involve developing strategic communications, in order to raise public awareness of the Band’s work to support and market its courses and concerts as well as supporting fund raising for the organisation.
This role will suit someone wishing to make a real difference whilst enjoying flexibility in working arrangements.
We exist to give the brightest young brass and percussion musicians the opportunity to develop their musicianship, play together and inspire others.
The client requests no contact from agencies or media sales.
We are looking for an experienced strategically minded, dynamic and proactive project management professional to join us here at the Royal College of Radiologists (RCR) as our Initiatives Manager.
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients,; this may be the opportunity for you.
In this pivotal role as Initiatives Manager you will be responsible for the successful development and delivery of initiatives to support us in fulfilling our overarching goal of growing the UK workforce in our specialties of Clinical Radiology and Clinical Oncology, ensuring that quality and impact are at the heart of our plans.
With a focus on the strategic development side of the team you will cultivate information into initiatives such as the development of curricula or standards but also ongoing initiatives which will serve to increase routes into the workforce for both existing and emerging groups of doctors and allied health professionals. Leading and motivating a high-performing and dedicated team to do so.
What you’ll do:
- Lead, mentor, and develop a team of project officers, fostering a collaborative and high-performance culture.
- Build and maintain the team’s programme of activities, ensuring resources are appropriately planned to deliver individual projects as needed.
- Work with the Head of Workforce Development and Training and Workforce Project Officers to plan and agree deliverable programmes of work over the college year.
- Oversee the successful planning, execution, and delivery of workforce development initiatives, ensuring alignment with RCR objectives.
- Undertake market research to evaluate the viability of proposed new workforce initiatives, targeting those with the greatest impact and reach.
- Establish and oversee necessary quality assurance mechanisms for workforce and training programmes.
What you’ll need:
- Experience of Programme/Project Management.
- Previous experience of line managing and developing a high-performing team.
- An analytical thinker, able to evaluate key issues and exercise sound judgment in drawing conclusions.
- Able to build and sustain great working relationships with a diverse range of stakeholders globally.
- Able to prioritise own work and work of team to deliver agreed outcomes.
- A great communicator, both orally and in writing.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Initiatives Manager role and the RCR please have a read of the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Direct Marketing Manager, Retention, is a newly developed role at the DEC, responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
The Direct Marketing Manager, Retention will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
Key responsibilities include:
Strategy and Planning
- Develop and implement the direct marketing retention strategy, ensuring that past learnings are built upon, and new ideas are tested.
- Develop and implement specific audience journeys for segments across both the life cycle of a DEC appeal and between appeals.
- Ensure timely and relevant communications to all direct marketing, community, and legacy audiences on the impact of their donations.
- Build an improved supporter journey strategy for new, repeat, and lapsed donors.
- Lead, design, and monitor the collection of audience insight during appeals.
Fundraising
- Develop the DEC’s donor journeys for individuals and community supporters, monitoring the development of segments and the engagement of repeat donors.
- Provide analysis during and following an appeal of performance to measure and report performance against key indicators and develop recommendations for improving impact in the next appeal.
- Support the stewardship of community fundraisers and groups in conjunction with the Supporter Services team.
Networking and building relationships
- Develop excellent working relationships with the DEC’s suppliers including creative agencies, media agencies, SMS and email suppliers, and the print/mailing house.
- Work with permanent and temporary staff at the DEC during appeals to maximise the success of the appeal.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast is a registered charity that exists to make sure no child or young person is too hungry to learn. We provide nutritious breakfasts and expert support to primary, secondary, ASN/SEND schools and pupil referral units in disadvantaged areas of England and Scotland. Providing a daily school breakfast ensures that every child and young person feels included, equal and set up for success. Magic Breakfast works to be part of the solution to end child morning hunger for good through our campaigning, research and advocacy work with politicians and decision-makers.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
Income generation and donor stewardship and prospect development
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Work with the Head of Philanthropy and Prospect Researcher to build a Philanthropy prospect pipeline
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Write accurate, inspiring and compelling fundraising propositions and reports for potential and existing major donors
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Review and make recommendations for improvement of our existing donor journey, building a calendar of engaging content and touchpoints throughout the year.
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Lead on devising, developing and organising bespoke events for donors and prospects
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Complete timely event reviews to improve and inform future decision making and planning.
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Work in partnership with the wider fundraising teams to provide excellent supporter care to all event attendees and stakeholders.
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support with hosting and supporting events to connect us to, and unlock, their networks.
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Use our CRM database (Salesforce) to log KPIs, project and reconcile finances and manage supporter relationships
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Use KPIs to adapt strategies and drive activity
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Be responsible for ensuring an up-to-date bank of engaging content and materials for existing partners, including but not limited to, commissioning video content, compiling reports and building case studies.
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Scan the external environment for trends, insights, ideas and best practice that could benefit the High Value Giving teams and Magic Breakfast’s work, making recommendations for improvements and leading on opportunities as they arise.
Internal
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Work with wider Fundraising team to help create and deliver cross departmental events, and identify referral opportunities (to Trusts and Corporates)
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Develop strong relationships with Service Delivery and Policy and Engagement colleagues, involving them in meetings with donors where appropriate to strengthen those relationships and engage them further
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Work with Service Delivery to identify, plan and co-ordinate school visits for donors and prospects
Financial processes, reporting and due diligence:
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
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Contribute
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to the philanthropy budget and goal with wider awareness of org and F&D goals
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Work with Prospect Researcher to ensure all due diligence checks on donors are completed, and that they meet our criteria in our ethical fundraising policy, flagging any risks upwards for resolution.
General
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Contribute to team meetings, sharing best practice and supporting team members where necessary
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Help to maintain a positive working environment; keeping the vision of Magic Breakfast at the heart of everything we do
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Uphold a culture that keeps children and young people at the heart and encourages openness, collaboration, bravery, compassion and a solutions-focussed approach
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Work collaboratively across the organisation more widely to build good working relations across the organisation and provide ad-hoc support to other teams and members of staff
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Adhere to all Magic Breakfast policies and procedures
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Ensure that all activity is compliant with current legislation, GDPR and child safeguarding requirements (training provided)
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Participate in occasional work-related events at external venues and perform support related activities, as required. Be willing to undertake occasional work outside of regular office hours and UK travel
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Undertake any other duties commensurate with the role
PERSON SPECIFICATION
Knowledge and Experience
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Experience planning and managing meaningful donor cultivation and stewardship events to achieve strategic objectives
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Experience delivering Gala or large special events with proven financial results
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Experience of managing income and expenditure budgets
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Experience of working with external event operations crews and contractors
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Experience of management of event and volunteer staff
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Experience of upward management and working with senior volunteers / Trustees
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Knowledge of high value fundraising techniques covering corporates, trusts and major donors, including a clear understanding of the needs of the supporter journey
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Experience of using a fundraising database (ideally Salesforce)
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Up to date knowledge on Code of Practice and Data Protection Act and commitment to keeping up to date
Skills and Abilities
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Highly organised with attention to detail, and an ability to work autonomously and be a confident decision maker in a fast-paced environment
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Effective and thoughtful verbal and written communication skills
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Experience of managing a varied workload and balancing conflicting priorities to meet deadlines
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Excellent interpersonal skills and the ability to deal sensitively and diplomatically to collaborate with multiple stakeholders, both internal and external
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Ease with using IT packages such as Word, Excel, Outlook, and PowerPoint, and presenting in a format that meets the needs of colleagues
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Ability to keep accurate and up to date records, sharing information as and when appropriate
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Ability to adapt existing processes to meet the needs of the organisation
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Skilful management of risk and opportunities with ability to escalate appropriately
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An understanding of Health and Safety regulations and other regulations as they apply to events
Other
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Passion and commitment to Magic Breakfast’s aim of alleviating morning hunger as a barrier to learning for children in the UK.
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Share Magic Breakfast’s commitment to Diversity, Equality and Inclusion within the workplace.
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Willing to travel within the UK occasionally for meetings and other events (Covid permitting).
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Experience of working for a charity, especially in the area of children and young people, desirable but not essential.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please click below for our job pack
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast .com
Shortlisting - 30th September – 2nd October
Interview 1 - 8th and 9th October
Interview 2 - 15th and 16th October
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Governance Manager
Starting Salary: £43,461 - £46,819 (inc London weighting) – This is the full-time salary, and the salary will be pro rate based on the hours of the post.
Contract: FTC for approximately 6 months
Job Profile
CAFOD, one of the 15 member agencies that make up the Disasters Emergency Committee, is the official aid agency of the Catholic Church in England and Wales and stands alongside vulnerable communities across Africa, Asia, Latin America and the Middle East.
CAFOD is seeking a Governance Manager to temporarily support our Leadership & Governance team. Reporting directly to CAFOD’s Director and managing the Leadership & Governance Officer, you will play a critical role in ensuring effective governance, strategic leadership, and strong Trustee relations during this interim period. This is a part-time position requiring two days of commitment per week for approximately six months.
Key Responsibilities
During the period of cover, some of the key responsibilities include:
Governance & Strategic Leadership
- Providing oversight of CAFOD’s Governance work & assisting in the further development and funding of CAFOD’s governance.
- Identify emerging trends in governance and ensure that learning is reflected in CAFOD’s work and proposals.
- Working with the relative department heads to advise the Leadership Team on the likely impact of new initiatives on CAFOD’s current strategy.
- Ensuring CAFOD’s work is in line with Charity Commission requirements and ethical standards are maintained.
Engagement & Reporting
- With the Leadership and Governance Officer and L&G Assistant, to support the Director of CAFOD in managing the relationship between the Board of Trustees and Leadership Team.
- Ensure that all aspects of the Leadership Team and Board meetings are organised and conducted effectively in line with CAFOD’s governance principles.
- Providing strategic guidance and support to CAFOD’s Trustees and Leadership Team
- Developing a plan for the production of CAFOD’s Annual Trustees Report, and project manage its delivery.
- Assist with the external communication of CAFOD’s governance work with key donors and supporters.
Team Leadership
- Providing management/mentoring to the Leadership & Governance Assistant where applicable.
- Working with the Leadership & Governance Officer in planning a governance work programme for 2025.
- Provide guidance and oversight of all critical projects and support the team to deliver its objectives on time and to budget.
- Overseeing the recruitment and induction of trustees to CAFOD’s Board.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
ideal candidate will have demonstrated experience of leading areas of governance alongside building strong professional relationships with trustees.
In addition, the essential criteria for the role will include:
- Experience of direct governance work in a registered charity
- Experience in being responsible for all governance activity, including liaison with the Charity Commission and servicing a Board of Trustees
- A collaborative and supportive management approach, with experience in managing staff especially in a small team setting.
- Ability and willingness to transfer skills in facilitating the development of staff.
Reward & Benefits
At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees.
As well as the exciting opportunities this role presents, we also offer great benefits including enhanced sick pay and a dedicated employee assistance programme.
CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds.
There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people in all corners of the world, of all ages and ethnicities. The result? A friendly and open-minded organisation.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behavior as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK Parliament
Working at the UK Parliament offers a unique and rewarding career at the heart of the UK's democratic system.
With a wide range of roles available, our impartial colleagues enable the day to day running of the House of Commons, House of Lords and Joint Departments. Together, we make Parliament happen.
Staff Benefits
In addition to your salary, we offer an attractive range of benefits including:
- 30 days' annual leave (increasing to 35 days after first full leave year).
- Civil Service pension with an average employer contribution of 27%.
- Access to training and development.
- Flexible working.
- Interest free season ticket loan and bicycle loan.
Introduction
The People & Culture team (PACT) is responsible for corporate people strategy and planning. The team develops HR policies and standards and provides efficient, accurate and customer-focused support to internal customers across the Administration and Joint Departments
The Role
This is an exciting and challenging opportunity to work across both Houses of Parliament to ensure that our updated Safeguarding policy is effectively implemented and embedded across our varied teams.
The Parliamentary Estate is a mixed-use site, with many different activities involving a wide range of individuals: from members and staff of both Houses, to visitors on democratic access tours and attending proceedings, school children on educational tours, VIP visitors and parliamentary delegations, and tourists from all over the world.
You will need to work with teams across Parliament to understand these different activities, assess the risks of harm to children and adults at risk, the likelihood of those risks materialising, and how Parliament can effectively mitigate them. You will lead in the roll out of our updated Safeguarding policy alongside the development of a network of trained safeguarding coordinators, developing a community of interest to share best practice and guidance.
Some of the responsibilities for this role include:
- To be the lead source of advice and guidance on safeguarding policy and practice within Parliament.
- Support the work of the Safeguarding board, providing expert briefing, analysis and recommendations as required by the board.
- To act as an additional Designated Safeguarding Officer, supporting the work of the existing Designated Safeguarding Leads as required.
- To lead the implementation and continuous improvement of the new safeguarding policy, using a risk-based approach to embedding it in parliamentary activities, structures and culture.
- To establish a network of local safeguarding co-ordinators across Parliamentary teams
Skills and Experience
To be successful in this role you will demonstrate:
- Experience of successfully implementing safeguarding policy and guidance in an environment which, like Parliament, is a mixed-use site, with a wide range of activities and stakeholders. Evidence of using a risk-based approach to deliver robust and proportionate training, procedures and guidance in support of meeting statutory obligations.
- Specialist knowledge of safeguarding relating to children and adults at risk, with a demonstrable understanding of current legislation, including core principles and current best practice, and the ability to apply this in a pragmatic way relevant to our organisational context.
- Strong interpersonal and relationship-building skills with the ability to work across organisational boundaries and teams. Able to confidently engage with and influence people at all levels within the organisation, including senior leaders.
- Excellent planning and organisation skills with the ability to meet demand and deadlines whilst taking full responsibility for the quality of the work delivered both individually and through others.
- Highly developed written and oral communication skills, with the ability to present information clearly and explain ideas in a way that decision-makers understand and can act on.
- Ability to lead individuals and teams, building and maintaining strong collaborative partnerships to achieve organisational goals, whilst upholding the values of equality, diversity and inclusion.
Next Steps and Additional Information
CV & Supporting Statement - If you would like to apply for this role, please submit your CV and cover letter explaining how you would meet Criteria 1 - Experience and Criteria 2 - Functional Skills in no more than 500 words.
More information on the role and the full criteria can be found in the Job Description.
Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances.
We may close the vacancy prior to the closing date stated due to a high volume of applications.
Full time (flexible working options available)
Permanent
UK (Belfast, Cardiff, Edinburgh, London or Manchester) - Hybrid or Remote
Closing Date: 29 September 2024
Ref 6828
Save the Children UK has an exciting opportunity for an ambitious Senior Partnership Development Manager to join our corporate partnership development team. We are seeking a dynamic, results-driven individual with a strong commercial mindset and a passion for creating meaningful change with the private sector. You will have significant experience in securing and managing high-value, multi-faceted partnerships (£500k and above), and will be confident in your ability to inspire and influence others.
About Us
The Partnerships Team at Save the Children UK is proud of our sector leading partnerships with companies such as GSK, Lego, Prudential and Unilever. Alongside our corporate partners Save the Children UK works to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Senior Partnership Development Manager, you will be responsible to secure strategic, multi-year corporate partnerships that align with Save the Children's organisational goals and our 2030 vision. You will work cross-functionally with Programmes, Advocacy, and Marketing teams to craft innovative propositions that meet corporate interests while maximising the full value of their contributions – both financial and non-financial.
The team is at an exciting phase of our journey, we are building on our success to grow our amazing work for children. With such breadth to our work and partnerships focusing on anything from health, education and child protection to climate, emergencies, brand building, and innovative finance - an appetite for learning is key.
In this role, you will:
• Contribute to our team's annual target of £4 million by securing high-value corporate partnerships.
• Optimise financial and non-financial support from corporate partners, leveraging their resources for maximum impact.
• Create and implement ambitious sector strategies, delivering bespoke partnership proposals that address corporate challenges and opportunities.
• Proactively identify and engage with potential partners, expanding your network and attending external events to generate new business leads.
• Produce high-quality, tailored proposals that resonate with business interests while advancing Save the Children's mission.
• Support a thriving business development environment by mentoring peers and maintaining high standards within the team.
To be successful, it is important that you have:
• Significant experience of securing ambitious, multi-dimensional corporate partnerships in the private or third sector.
• Demonstrable experience of the approach needed to win partnerships of £500k and above.
• Excellent verbal and written communication skills to include face-to-face and on the phone, effective proposal writing and correspondence to internal and external audiences.
• The ability to think creatively and to develop tailor made proposals to meet corporate and Save the Children objectives.
• The ability to build relationships and influence others internally and externally.
• A team player approach and supportive attitude.
What we offer you:
• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing Date: 29th September 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Prospectus is delighted to be supporting Hand in Hand International to recruit 2 new Programme Development Managers, as the organisation looks to increase their impact and support thousands of women on their way out of poverty. These are permanent, full-time positions based in London (Hybrid).
Hand in Hand International helps women beat the odds and succeed as entrepreneurs. The money they earn and the confidence they gain changes everything. Whole families and communities rise with them. Since 2003, from Afghanistan to Zimbabwe, Hand in Hand have helped more than 5 million women launch small businesses that can stand the test of time.
Reporting to the Head of Programmes, Gender and Humanitarian the post holder will identify, prospect and approach new institutional donors, converting them form prospects to secured funds. You will ensure the effective delivery of a portfolio of institutional and corporate grants, making sure projects are achieving key milestones and that day-to-day activities are on track. The Programme Development Manager will provide high quality project information to both internal and external stakeholders, extracting and quality assuring project data relevant for reporting, and making sure all projects are compliant with donor requirements. You will proactively manage relationships with existing donors, developing engagement strategies, sharing key information, and laying groundwork for follow-on funding. Finally, you will lead proposals for new and existing donors, coordinating inputs from Hand in Hand International and network colleagues, drafting technical inputs, and engaging with funders where required.
The ideal candidate will have an innovative approach and a strong track record in fundraising from large institutional donors; trusts and foundations, corporate foundations and governments. The main objective of the role is to identify, prospect and approach new institutional donors, converting them from prospects to secured funds. The role will be roughly 70% fundraising and 30% grant management.
As well as a demonstrable track-record securing large, multi-year grants from different types of funders, you will have experience with their thematic areas: women’s economic empowerment, value chains, livelihoods or enterprise acceleration. Experience working in development projects in Eastern Africa: Kenya, Tanzania, Uganda, Zimbabwe. Experience in Afghanistan would be a plus.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. Cover letters are not required at this stage.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.
Main Responsibilities:
See attached Job Description
Hours of work:
35 hours a week, Monday to Friday 9.30am to 5.30pm, excluding an hours unpaid break each day, Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).
Location:
YMCA Phoenix Youth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB
Salary:
£33,280.00 to £37,440.00 per annum depending on qualifications and experience
Annual Leave
Five weeks plus bank holidays. Holidays increase after two years service to a maximum of six weeks after six years service. The holdiay year runs from 1st April to 31st March each year. (Pro-Rata for Part Time).
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
There is free parking available at all sites. YMCA East Surrey also operates a Bike to Work Scheme.
There is an YMCA East Surrey pension scheme - details available on request.
Closing date and Interviews:
Close date: Monday 30th September 2024 at 9am
Presentation and Interview date: Friday 4th October 2024
Main Responsibilities:
Service Management & Development • To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services
. • To work with the EWMH Manager to develop and implement a business plan across community services. • To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.
• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.
• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.
• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.
• To manage administration linked to the recruitment and induction of new staff. Service Delivery/Administration (Community Wellbeing Team Manager 03.06.24)
• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.
• To liaise with families and other professionals about referrals and service provision.
• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.
• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately
. • To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.
• To contribute to the development and delivery of training and parent/carer workshops as and when required. Service Monitoring & Evaluation
• To set up and maintain appropriate record keeping systems in line with data protection requirements. • To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.
• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.
• To produce client case studies for internal and external communication purposes.
Other • Any other duties are required to be performed within the grade and renumeration of the role.
• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required