Events Manager Jobs

Salary: £25,643 - £30,161 pro rata

(Based on the full-time salary of £42,480 - £49,965 per annum)

Part Time: 24.75 hours / 3 days per week

We are looking for a Complaints Manager to join the BFI. You will be responsible for overseeing and resolving any issues or complaints from customers and other stakeholders about our products or services ensuring these are handled efficiently, fairly, professionally and on a timely basis.

The BFI has a public and industry remit and therefore has responsibilities to a wide range of audiences, partners and stakeholders including Government and industry.

The complaints process covers all such BFI activities including complaints from both customers and applicants for funding, so all reference to customers and applicants here includes the full range of those who interact with the BFI.

We recognise that we won’t always get it right first time and therefore view complaints as invaluable learning opportunities. We are committed to understanding and addressing customer and applicant concerns, using feedback to drive continuous improvement and foster a culture of openness. By embracing this mindset, we aim to enhance our services and create a more positive experience for our customers and applicants. Promoting this appropriately to colleagues across the BFI is a key aspect of the role.

Key responsibilities include:

• Developing strategies to address customer issues, ensuring customer satisfaction, and ensuring our processes and systems for management of customer complaints and issues are appropriate, reflecting best practice and kept under review on the principle of continuous improvement. 

• Provide advice, guidance and support to staff, enabling them to take necessary actions and where necessary directly intervene to resolve complaints and complex issues, as well as supporting staff in their understanding of complaints as a learning opportunity.

• Proactively de-escalate and avoid challenges arising from complaints and complex issues by promoting knowledge, skills, and confidence among colleagues. 

• Continuously seek ways to improve the complaints handling process and customer satisfaction and develop and implement policies and procedures to improve the complaints handling process. 

• Manage complex cases that require a higher level of attention and expertise. 

We are looking for candidates who have: 

• Proven experience in a complaint handling or customer service role, with a focus on complex case management. 

• Experience reviewing complaints processes and seeking areas of improvement within a best practice framework. 

• Understanding of relevant regulations and industry standards related to complaints handling. 

• Strong influencing and negotiating skills, problem-solving skills, excellent communication abilities, and a high level of empathy.

• Ability to develop learning and development opportunities focused on customer service and complaint resolution. 

A full list of responsibilities and minimum requirements can be found in the job description.

About the BFI

We are a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow.

At the BFI you’ll enjoy benefits such as excellent support for working parents, 25 days annual leave (plus bank holidays and additional paid time off at Christmas), tickets to BFI festivals and events plus many others.

We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups, who identify as D/deaf and disabled and/or are Black and Global Majority. We guarantee a first interview to our under-represented groups who meet our minimum requirements.

Further details about the role, the BFI and our benefits can be obtained by visiting our website.

The closing date for applications is 23:59 on 10 April 2025 

First interviews will be held on w/c 21 or 28 April 2025

Policy & Consultancy Manager

Responsible to: Head of Policy, Research and Consultancy
Team: Policy, Research and Consultancy

Benefits: 

• Salary: £36,000 per annum 
• 35 hours per week, Monday to Friday 
• Home-based (with occasional UK travel) 
• 26 days annual leave plus all Bank Holidays
• Bupa cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

Role purpose

In this new role, you will support the Head of Policy, Research and Consultancy in driving forward our policy and consultancy initiatives, contributing to both the existing strategy and the evolving one. Your key responsibilities will include line management of the Policy and Impact Officer, the implementation of policy strategies, advocating for key issues through campaigns and reports. Additionally, you will support the launch of the new consultancy service and deliver consultancy activities, all while staying informed on trends related to older people, loneliness and social isolation. 

Re-engage is committed to learning and development and will provide all necessary training for the right candidate. 

Key responsibilities

• Assist the Head of Policy, Research and Consultancy to develop and implement the policy and consultancy strategy in collaboration with the wider research, policy and consultancy team. 

Policy and Influencing

• Work with the Head of Policy, Research and Consultancy and the Impact and Policy Officer to develop and implement the organisation’s policy and influencing strategy 
• Plan and implement policy campaigns, advocating for key issues and driving Re-engage’s objectives through targeted messaging and engagement
• Work closely with the Head of Policy, Research and Consultancy to influence and shape external policy agendas, representing the organisation at consultations, forums and other relevant events 
• Analyse current and emerging policy trends and propose actionable recommendations to senior leaders 
• Write policy briefs, position papers, and reports to communicate complex policy issues and recommendations to internal and external stakeholders, including older people, volunteers, professional referrers, the general public, sector experts and policy and decision-makers
• Ensure the routine and accurate capture of policy and consultancy impact data using our systems and database, ensuring accurate recording of data in line with GDPR guidelines and best practice 

Consultancy

• Support the development and launch of a new pilot consultancy service, including defining service offers and identifying target markets 
• Conduct market research and competitor analysis to identify opportunities for growth, differentiation, and innovation in the consultancy space 
• Lead the development of proposal documents, presentations, and reports, tailoring them to client requirements and effectively communicating the value of the Re-engage consultancy service 
• Support the Head of Policy, Research and Consultancy to build and maintain relationships with external stakeholders, potential clients and industry partners to support the consultancy service’s growth and reputation
• Actively deliver consultancy activities, working directly with clients to provide tailored solutions and expertise on a range of organisational challenges, ensuring they are delivered on time, within budget and to the client’s satisfaction, ensuring the delivery of high-quality services
• Conduct post-project evaluations to assess outcomes, gather testimonials, learn lessons and shape continuous improvement

Leadership

• Provide direct line management to the Policy and Impact Officer, offering coaching, mentoring and performance management 
• Keep abreast of developments, news, policy and issues surrounding older people, loneliness and social isolation 
• Show a clear commitment to Re-engage’s induction processes, training, meetings, and actively contribute to supervisions, team meetings, and the appraisal process; identify areas of self-development / further training that will help you to do your job well
• Play an active role in all staff activities, including regional face-to-face meetings and managers’ meetings

You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required.

Person specification

Essential

• Strong understanding of policy processes, governance, and legislative frameworks in the UK 
• Experience in managing or mentoring staff, with a track record of leading teams and fostering professional development 
• Experience in a policy consultancy environment or working with external stakeholders 
• Demonstrable success in delivering consultancy activities 
• Excellent communication and interpersonal skills, with the ability to influence and engage with stakeholders at all levels 
• Strong analytical skills and ability to interpret complex policy issues and provide clear, actionable recommendations 
• Proven project management experience, with the ability to manage competing priorities and work under pressure 
• Strong presentation and public speaking skills, including experience in representing an organisation at external events 
• Excellent organisational skills, attention to detail, and a proactive approach to problem-solving 
• Proficient in Microsoft Office Suite and policy research tools 
• Determination to harness technology to find solutions in all areas of our work
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems

Desirable

• Proven experience (3+ years) in policy development and / or consultancy
• A degree in a relevant field 
• Expertise in policy evaluation and impact assessment techniques
• Experience of working in a charity and / or with grant-funded projects

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.

Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do. 

How we recruit 

Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

The closing date is midnight on Sunday 6 April and interviews will be held week commencing 5 May 2025. 

REF-220421

Science Leadership Program - Manager

Schmidt Science Fellows
UK Team Hub, Oxford

About Schmidt Science Fellows

At Schmidt Science Fellows, we believe in a vision of a world where interdisciplinary science flourishes without limit, accelerating discoveries to benefit the world, and driving innovation that improves quality of life for all.

We help scientists solve bigger problems faster by identifying, developing, and amplifying the next generation of science leaders, building a community of scientists and supporters of interdisciplinary science, and leveraging this network to drive sector-wide change.

Our Science Leadership Program (SLP) is how Schmidt Science Fellows, working across the world, come together in fellowship to build the skills, experience, and networks required to become interdisciplinary science leaders.

The Science Leadership Program consists of three ~7-day convenings each year held in locations around the globe, including but not limited to Northern California, Boston, and Oxford, UK.

Each SLP convening includes workshops and interactive sessions on topics such as managing diverse teams, effective communication and storytelling, resilience and risk-taking, and strategic problem-solving. Fellows also engage in scenario-based learning, peer collaboration exercises, and expert-led panels designed to enhance their abilities as science leaders to tackle the world’s most pressing problems.

Schmidt Science Fellows is an initiative of Schmidt Sciences, delivered in partnership with the Rhodes Trust. The Program was launched in 2017 by Eric and Wendy Schmidt.

To learn more about Schmidt Science Fellows and our mission, please watch our film, ‘Science Needs to Change.’

The Position

We are seeking a dedicated and proactive Manager to help drive the success of our flagship Science Leadership Program through meticulous planning, coordination, and execution. Reporting to the SLP Director - who leads the overall vision, design, and delivery of the Program - you will play a key role in ensuring its operational and programmatic excellence, collaborating to create an outstanding experience for participants.  

This is an exciting opportunity for a highly organized professional with a passion for developing the next generation of science leaders.

The Science Leadership Program consists of three ~7-day convenings each year held in locations around the globe, including but not limited to Northern California, Boston, and Oxford, UK.

Each convening is unique, but our commitment to delivering the highest quality and ensuring the best experience for our Fellows and partners is constant.

Key Responsibilities

• Program Design & Implementation:

o Act as a key liaison point for speakers, partners, and stakeholders, coordinating communication, scheduling, and pre-event logistics; contribute to preparatory meetings to ensure alignment on session objectives and program expectations.

o Lead the design and distribution of key SLP content—including session briefing documents, welcome packs, seating charts, and feedback surveys to enhance the convening experience.

o Work with the Events and Operations Teams to help in the coordination of event logistics, including detailing AV and room setting needs, developing staffing plans, and contributing to event-related project trackers.

o Develop and implement inclusive and engaging activities to support community building among the active cohort.

o Manage the operational planning and logistics of virtual community sessions across the year.

o Working in partnership with the SLP Director, contribute to shaping the curriculum and session design for convenings, incorporating new approaches to meet the program’s goals.

o Own and deliver distinct parts of the SLP journey as agreed in collaboration with the SLP Director. This may include the facilitation of training, directly supporting Fellow-led initiatives, or delivering team-building activities.

• Participant Engagement & Support:

o Manage communications with Schmidt Science Fellows, invited speakers, vendors, and participants regarding program details, schedules, and expectations.

o Work with the Events Team and Operations Team to help coordinate logistics related to participant involvement, such as travel arrangements, accommodations, and on-site support.

o Collaborate with Fellowship Affairs colleagues to create a seamless experience for Fellows, working closely in areas where SLPs intersect with Fellowship policies and support services.

• Feedback, Impact Assessment, & Data Management:

o Develop an enhanced feedback approach to evaluate program effectiveness and participant engagement, including the creation of targeted survey questions and evaluation metrics.

o Maintain accurate records of Fellow attendance and feedback and analyze quantitative and qualitative data to assess program outcomes. Prepare post-event reports and presentations highlighting key insights and recommendations for improvement.

o Foster a collaborative and inclusive environment by engaging Fellows and partners in discussions to co-create program experiences based on feedback, ensuring continuous improvement and participant satisfaction.

• Communications:

o Collaborate with the Communications Manager to support the effective delivery of the SLPs, including drafting engaging event content, curation and posting of content for our website and internal Hub site, and contributing to relevant communications channels.

• Budget tracking and Administration:

o Assist the SLP Director in managing the program budget, ensuring resources are allocated efficiently and responsibly.

o Help to track expenses and monitor financial performance in line with the program’s budget. Work closely with the Director of Operations to ensure all invoices are processed and paid.

• Science Leadership Program Support on the Ground:

o Attend all SLPs for the full duration, arriving up to two days ahead of time to ensure logistics are in place.

o Provide on-the-ground coordination support to the Fellows, SLP Director, and Events Team to ensure successful delivery of the convenings, including greeting speakers, helping with room set up, and responding to Fellow and other needs as they arise.

• Support and contribute to other Schmidt Science Fellows convenings, including for our Senior Fellows community, as required.

• Collaborate, co-create, and support team-wide activities as a means of contributing to and strengthening the culture of SSF.

• Other duties as assigned.

Knowledge, Skills, and Attributes

Candidates for the position should be able to demonstrate the following knowledge, skills, and attributes:

• Demonstrated experience managing or coordinating leadership or training program design, planning, and delivery.

• An affinity with the Schmidt Science Fellows mission and vision alongside a passion for fostering the growth of others and creating a supportive and impactful learning environment.

• Strong organizational and project management skills, with the ability to handle multiple tasks simultaneously and meet deadlines.

• Excellent attention to detail and problem-solving abilities and a willingness to engage in detailed administrative tasks.

• Strong interpersonal and communication skills, both written and verbal, with an ability to interact professionally with a wide range of stakeholders.

• Have a positive, inclusive, and collaborative working style with a growth mindset and a clear commitment to the highest standards of delivery, ethics, and confidentiality.

• Flexibility to adapt to changing circumstances and priorities and a willingness to manage flexible working to accommodate our international operations, management, and Fellows across multiple time zones.

• Be a reliable self-starter with the ability to manage your own work area while recognizing when to engage leaders and colleagues.

• Value diversity and take pride in building a Fellowship community and working with a program team that brings together a diversity of thought, perspectives, and backgrounds.

• Interest in and willingness to learn about scientific careers and training pathways, with some prior experience or familiarity preferred.

• Experience with modern office procedures, MS Office Suite, GSuite, and Zoom. Salesforce CRM experience is an advantage.

Requirements

• Bachelor's degree or equivalent qualification from an accredited institution.

• 3+ years of program coordination or management experience in leadership development, Scholarship or Fellowship programs, or other sustained training programs.

• Be able to co-work at our offices in central Oxford two days a week and to travel internationally. The post holder will be required to travel for up to 10 days at a time – with notice – to engage with the Schmidt Science Fellows community and support major events and convenings.

• Attend all Science Leadership Programs for the entire duration, arriving 2 to 3 days ahead to ensure logistics are in place and remaining ½ to one day after to support post-SLP logistics.

• We operate across two core hub offices, with teams based in both Oxford, UK, and Washington, D.C. and we work with Science Leadership Program delivery partners in California and various cities in North America.  Some flexibility with working hours is expected to accommodate collaboration across time zones.

Terms of Appointment

This is a full-time role, and we are looking for the successful candidate to start as soon as possible. Terms and salary will be discussed with candidates.

Schmidt Science Fellows staff are employed by the Rhodes Trust. UK-based staff benefits include:

● 30 days annual leave plus 8 bank holidays

● Competitive pension scheme

● Generous family leave schemes

● Private health insurance

● Employee Assistance Programme

● Professional development opportunities

Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.

To Apply

Schmidt Science Fellows is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, color, ethnic or national origin, nationality, religion, or belief.

The final closing date for applications is Tuesday 15 April, 12 noon BST. First-round interviews are scheduled to take place by video call for suitably qualified candidates on the afternoon of 22/23/24 April. Shortlisted candidates will be invited to an in-person panel interview expected to take place on 7/8 May.

Please see the link on how to apply. 

Department: Insight, Policy, and Communications

Reports to: Senior Head of Policy & Insight

Location: Home-based, with extensive travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires frequent travel with overnight stays across England, Scotland, and Wales to manage community-based projects.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to lead the delivery of a new nationwide energy-debt support programme, providing crucial assistance to those in or at risk of fuel poverty.

We are seeking a dynamic, proactive manager with at least five years of experience in outreach programme management and people management, who can drive engagement, oversee complex projects, and ensure impactful delivery across diverse communities.

Key Responsibilities

Programme Management & Delivery

• Develop and implement a comprehensive nationwide outreach strategy to deliver energy debt support to vulnerable communities.
• Oversee a rolling year-long calendar of weekly community-based money and energy advice events, ensuring smooth execution and maximum impact.
• Manage funded organisations and partners, ensuring they meet their obligations under grant agreements and deliver high-quality services.
• Monitor and evaluate programme performance, using data analysis and impact reporting to refine strategies and enhance future outreach efforts.
• Provide monthly, quarterly, and annual performance reports to senior leadership, highlighting key outcomes and insights
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.

Stakeholder & Community Engagement

• Build and maintain strong relationships with local communities, organisations, and leaders, fostering collaboration and expanding outreach efforts.
• Advocate for BGET’s mission in public forums, policy discussions, and stakeholder meetings, influencing positive change.
• Foster strong working relationships with British Gas senior leaders, teams and volunteers, aligning outreach efforts with corporate social responsibility initiatives.

Team Leadership & Budget Management

• Lead and manage the Outreach Team, providing guidance, training, and support to ensure high performance and alignment with BGET’s values.
• Oversee the budget for outreach activities, ensuring efficient resource allocation and financial accountability.

Communications & Marketing Support

• Support the development of marketing materials and communication campaigns to engage diverse audiences effectively.
• Contribute to the design of promotional content, ensuring messaging aligns with BGET’s strategic goals and outreach objectives.

Person Specification

Essential Skills & Experience:

• Proven experience in grant and project management, including grant programme design and the use of project management software.
• Strong data analysis and reporting skills, with the ability to interpret trends and translate complex data into actionable insights.
• Excellent written and verbal communication skills, with the ability to engage a wide range of stakeholders confidently.
• Highly experienced in stakeholder engagement and relationship management, with an empathetic approach to diverse perspectives.
• Strong proficiency in Office 365 (Excel, PowerPoint, Teams), grant management systems, data management, and project management tools.
• Exceptional time management, attention to detail, and organisational skills, ensuring deadlines are met in a fast-paced environment.
• Self-motivated and proactive, with the ability to work independently while contributing to a small, dynamic team.
• Adaptable and flexible in response to changing circumstances, able to reprioritise as required.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.

Desirable:

• Experience managing outreach programmes within the energy or charitable sectors.

This role is an opportunity to make a real difference in communities across the UK, leading a programme that delivers tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact outreach initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship for this role.

We may close the advert early if we feel we have the right selection of candidates, so please dont delay in submitting your application.

Legacy Marketing and In Memory Manager

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

The Legacy Marketing and In Memory Manager is an exciting new role at MDUK, that will sit within the Individual Giving and Legacy Marketing team. You will be responsible for delivering the legacy marketing programme as well as excellent stewardship of Legacy and In Memory supporters. This role will help raise vital income to fund MDUK’s care, support and advocacy services and fund ground-breaking research into treatments for muscle wasting conditions.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

Want to make a difference to Local Lives?

We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.

The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In-Patient Unit and Community teams.

All our vital services are provided free of charge, thanks to the generous support of fundraisers and donors. As Individual Giving and Gifts In Wills Manager, you will know that the work you do has a real impact on the local community.

“The fundraising team are all about having FUN! We work both individually and together on projects and are always on hand to help each other. The Hospice is a very special place and you can feel that as soon as you enter the building. Absolutely everyone loves being part of the Hospice family and there is just such a lovely atmosphere all the time.”

Victoria Chomka, Community and Corporate Fundraise

Being Individual Giving and Gifts in Wills Manager at St Wilfrid’s

We are delighted to offer the opportunity to join us as Individual Giving and Gifts in Wills Manager on a full time 37.5 hours basis.

This is a wonderful chance to support us by leading a small, close-knit team responsible for developing and delivering our individual giving fundraising strategy. You will also be focusing on donor development and acquisition, as well as retention and database management.

You will have proven experience in marketing and developing fundraising strategies within a charity setting. You will need to be confident in giving, setting and managing campaigns and annual budgets, and working towards income targets.

Qualifications and Experience

• • Fundraising experience at a senior level (Essential)
  • Experience of developing funding propositions, campaigns and securing significant funds (Essential)
  • Experience of working with CRM system or database to maximise income generation performance (Essential)
  • Full driving licence with access to a car with business insurance cover (Essential)
  • Experience of Gifts in Wills giving and stewardship (Desirable)
  • Right to work in the UK (Essential)

What we offer you

We offer all Hospice employees the following benefits:

• Annual Leave – Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service

• Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
• Flexible Working – Talk to us about your flexibility needs and we can explore what’s possible for you and for the role

• Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support

• Continuation of existing NHS Pension Scheme Membership  – And recognition of reckonable service for certain benefits

• Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme

• Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)

• Free on site parking – At our beautiful, purpose built Hospice in Bosham

• Subsidised food – Our catering staff provide a range of high quality meals at low prices on site at the Hospice

• Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme

How to Apply

Please visit the careers page on our website, where you can add your CV or a completed application form if you prefer.

If you have any queries regarding this vacancy please email or call us. Please note this vacancy may close early if sufficient applications have been received.

Please visit the careers page on our website to view job description for a full person specification.

Equality, Diversity and Inclusion at St Wilfrid’s

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. To do this you can contact us, or pop in and ask at Reception for HR.

We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.

Interview information

Interviews will be held in two stages.

First stage interviews will be held during the week of the 14th April.

Second stage interviews will be held during the week of the 21st April.

Prospectus are excited to be working with an emergency relief charity to help them recruit for a Legacy Marketing Manager to join their team. This organisation provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. As an independent medical humanitarian organisation, they deliver care based only on need, regardless of ethnic origin, gender, religion or political affiliation.

This role is offered on a permanent, full-time basis with a salary of £51,577.05 per annum and the postholder will be working in a hybrid model from their offices in London.

The Legacy Marketing Manager will lead the marketing strategy and implementation for new legacy donors, and to retain those who have already pledged. You will be delivering the development and delivery of marketing activity across multiple traditional and digital channels (including digital, radio, DM, Events) from inception to evaluation, as well as testing new channels.

They are looking for someone with demonstrable experience of Marketing to a Legacy / Gift in Wills audience and/or donor base. The ideal candidate will have solid experience managing marketing activity from concept, planning, design, print, production and postage.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Flora Cunningham at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.   

Position: Change Communications Manager
Type: Full-time (35 hours a week) - Fixed term contract (12 months)
Location: Office-based in London with flexibility to work remotely
Salary: £44,339*per annum plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical

*you’ll start at our entry point salary of £44,339*per annum, increasing to £47,110 * after 6 months service and satisfactory performance and to £49,881* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Please note this is a fixed term contract for 12 months.

We are looking a Change Communication Manager to lead in developing, coordinating and delivering strategic communication campaigns to support the MS Society’s internal transformation work. This includes projects strengthening our data and service offers and enhancing our organisational culture.

An expert in change communication and stakeholder engagement, you will work closely with teams across multiple projects, synchronising content delivery and language to ensure clear storytelling and maximising employee engagement. 

Your work will involve understanding the needs of audiences across the charity, ensuring they are connected and engaged with the transformation programme.

As a skilled storyteller, you will craft inspiring narratives that connect staff and volunteers to the charity’s transformation journey and its wider strategic aims. Your work will help staff and volunteers feel informed, engaged and empowered as we evolve our ways of working.

More information about our job opportunities and how to apply can be found on our MS Society website.

Closing date for applications: 9:00 on Tuesday 15th April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We are seeking a compassionate and dynamic leader to bring their experience and skills into the new role of Centre Manager/Charity Leader at St Christopher’s Community Centre, helping us build community, hope and opportunity.

The Centre Manager/Charity Leader will be responsible for the day-to-day leadership of all aspects of St Christopher’s Community Centre. St Christopher’s Community Centre is the new name for the recently combined work of the Family Centre and the Good Neighbours Project at St Christopher’s. Located at the heart of the Holmewood estate, we operate throughout the week with a varied offer of activities and support services for older people, parents with babies and toddlers and youth and children’s work. With an average weekly footfall of over 400 local people and a history stretching back over 30 years, we are a well-respected organisation at the heart of our community. In the midst of a time of change, this new role is an exciting opportunity for someone to take the organisation forward into the future.

The Job Pack including the Job Description and Person Specification is available using the 'Apply now' link below. Application is by CV and Letter of Application - full details are within the Job pack

The closing date for applications is the 12 noon on Thursday 24 April 2025

Interviews will take place on Thursday 8th May

If you would like to have a conversation about the role and/or visit the project before applying, please use the contact details in the Job Pack to arrange this.

We are looking for a Philanthropy & Partnerships Manager to lead and develop a philanthropy and
partnerships donor base, focusing on building and nurturing relationships with major donors, trusts and foundations, corporate partners as well as legacy and in-memory supporters (larger funders).

This is a hybrid role with 2 days a week in the Oxford office.

The Charity
A social welfare charity committed to providing financial, emotional and practical support and services.

You will be joining a long standing well respected organisation with access to there competitive employee benefits which include, Free onsite parking, Options for flexible working, 28 days holiday plus bank holidays, Employee Assistance Programme, Life Assurance (3 x salary) and a Pension scheme that offers 10% employer contribution.

The Role
Cultivate, solicit and steward relationships with larger funders, ensuring strong and sustained engagement.

Manage, identify and build relationships with key corporate funders, negotiate and manage agreements.

Develop compelling, tailored proposals and partnership packages to align with the interests and priorities of potential partners, demonstrating impact.

Plan and execute donor stewardship events and activities to enhance engagement and retention.

The Candidate
Demonstrable experience in a senior fundraising role, with a proven track record in securing major funds from larger funders.

Exceptional major donor management skills, with experience in donor stewardship, partnership development and engagement strategies that build long-term relationships.

Persuasive written and verbal communication skills, including the ability to develop compelling applications, proposals and donor communications.

Experience of managing a fundraising team.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to: Deputy Head of Marketing 

Based: Battersea

Salary: £37,000 - £40,000

Contract: Permanent, Full Tim

Work Arrangement: 40 hours per week, Hybrid/Office

Role Overview: 

Reporting to the Deputy Head of Marketing, the PR and Comms Manager will be the storyteller for all things Enable! 

They will execute a yearly PR plan for Enable’s charitable missions, as well as provide PR support for Enable’s varied service areas, including Events, Leisure, Putney School of Art and Design, Bereavement and many more. They will be responsible for Enable’s image externally as well as internally and responsible for holding the relationship with our key stakeholders. The role also involves supporting the preparation and writing of bids for new contracts to secure funding and expand our services. 

This is the perfect role for a confident, outgoing and motivated person – and has a love for crafting stories using different media platforms, supporting and strategising charitable missions and communicating Enable’s mission, values and achievements internally and externally. 

Main Duties/Responsibilities:  

PR 

• Develop and manage integrated PR campaigns around key company products and moments. 
• Write campaign plans, messaging, and create media-facing materials for Enable as a non-profit company, as long as individual service areas. 
• Create compelling storytelling content to showcase the impact of our work through various platforms (Linkedin, Instagram) 
• Build relationships with key media outlets and secure coverage. 
• Be a point of contact for key media enquiries. 
• Provide counsel to internal executives on PR challenges and opportunities. 

Campaign Strategy 

• Develop and execute a communications strategy to raise awareness of our Health and Wellbeing programs and Community Initiatives. 
• Analyse communication campaign performance and refine strategies as needed. 
• Support the development and writing of persuasive bids and funding proposals for new contracts and grants. 
• Collaborate with program leads to gather data, case studies, and evidence to strengthen funding applications. 

Communications – External and internal  

• Managing the relationship with key stakeholders (for example Wandsworth Council), including chairing meetings, regular feedback and reporting. 
• Lead on monitoring, evaluation, and reporting to key stakeholders and partners. Including Enable’s quarterly activity reports and yearly Impact Report. 
• Supporting junior members of staff and providing strategic PR and communication support. 
• Occasional weekend work at some of our events will be required.   

Skills and Experience:  

• 3 + years experience in a Public Relations, Communications or Marketing role 
• Strong PR campaign management skills to develop and execute integrated campaigns
• Excellent communication and interpersonal skills, confidence to engage with and present to various internal and external stakeholders
• Excellent writing and storytelling abilities for crafting compelling narratives and media-facing materials
• Media relations expertise to build connections with journalists and secure coverage
• Strategic thinking to develop and refine communication campaigns that align with company goals
• Report writing and impact assessment skills to create detailed evaluations for funders and partners
• Project management and multitasking ability to handle multiple initiatives at once
• Passion for health, wellbeing, and community development to align with Enable's mission

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

We are delighted to be working in partnership with London Seminary to secure their new Partnership and Development Manager.

Are you passionate about individuals being equipped with a deep understanding of Scripture? 

Do you thrive in a dynamic and forward-thinking environment?

Would you feel excited about making a meaningful impact that helps equip future generations of pastors and Christian workers?

For nearly 50 years, London Seminary has been at the forefront of theological education, equipping individuals with deep insights into Scripture, fostering practical ministry skills, and igniting transformative growth in godliness. As a dynamic and forward-thinking institution, they are passionately committed to fostering a vibrant and exhilarating community where personal development flourishes, theological exploration thrives, and an enriched understanding of Christ sparks excitement. This is an exciting opportunity to become part of London Seminary, joining a passionate team that inspires and empowers the future generation of pastors and Christian workers.

London Seminary are seeking a dynamic Partnership & Development Manager. This is an exciting role offering an incredible opportunity to contribute to their expansion efforts in partnership building, fundraising, and income generation. They're in search of an ambitious and enthusiastic team player with outstanding interpersonal and fundraising abilities, poised to excel alongside their dedicated staff team.

The Partnership and Development Manager will partner closely with the COO to influence the trajectory of London Seminary's future. Your role will extend to providing vital support to the COO during outreach engagements within Christian churches and partnership events. Furthermore, you'll work alongside the Principal to spearhead the implementation of innovative initiatives aimed at raising awareness of our mission and outreach efforts.

The successful candidate must be able to demonstrate:

• Being an excellent networker that can build strong long lasting relationships
• Experience in researching and identifying fundraising opportunities with trusts, foundations and supporters
• Excellent verbal and written communication skills

This is an exciting time to join London Seminary, where you'll be welcomed into a nurturing and encouraging team environment. Plus, you'll enjoy the added benefit of a tasty lunch on-site, courtesy of their skilled Italian chef.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement, explaining how you believe you match the requirements of the role, including the genuine occupational requirement to be a practicing Christian.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with the London Seminary Statement of Theological Position and Doctrinal Basis.

Location: Hybrid (min 2 days on-site), London + travel

Closing date: 21st April 2025

Charisma vetting interviews must be completed by 23 April 2025

First stage interviews with London Seminary will be conducted on a rolling basis: Before and After the closing date (online)

Second stage interviews with London Seminary: w/c 28 April 2025 (in-person)

Are you a passionate and strategic fundraiser with a proven track record in securing major gifts? Do you have the leadership skills to drive income growth from major donors and trusts? If so, we want to hear from you!

About the Role

We are working with a leading and ambitious charity punching far above their weight. They are seeking a Major Donor and Trusts Manager to lead and grow a portfolio of high-value donors, trusts, and foundations. In this key role, you will develop and implement a philanthropy strategy that strengthens relationships, delivers significant income, and supports vital services.

Key Responsibilities:

· Develop and implement a strategic philanthropy plan to drive income growth.

· Cultivate and steward relationships with major donors, trusts, and statutory bodies.

· Lead and inspire a team of three experienced fundraisers.

· Create compelling cases for support and impact reports in collaboration with other teams

· Organise and engage donors through exclusive events.

· Ensure best practices in donor stewardship and fundraising compliance.

About You:

· Proven track record in securing five- and six-figure gifts from major donors and trusts.

· Strong relationship management, negotiation, and networking skills.

· Experience in managing and coaching a team to achieve ambitious targets.

· Ability to create persuasive proposals and fundraising communications.

· Data-driven approach with experience using CRM systems.

· Passionate about making a real impact in the charity sector.

Why Join?

· A chance to make a tangible difference through high-value fundraising.

· Supportive and dynamic team culture.

· Flexible working arrangements.

· Opportunities for professional development and growth.

If you’re ready to take the next step in your career and play a pivotal role in delivering life-changing support, we’d love to hear from you!

About BeyondAutism
We are experts in delivering autism education services from pre-school to 25. BeyondAutism is a nonprofit organisation, driving change in the world of autism education to ensure autistic children and young adults access an education which empowers a life full of choice, independence and opportunity. We do this by creating positive educational experiences, training for the professional team around a child, and information, resources and support for families and carers. Our services: We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to aspirational, informed choices creating a positive and successful step into primary education. Our schools and Post-19 service have a specialist curriculum that ensures sustained success beyond the age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing. By teaching them the academic and life skills they need and through the promotion of a happy, caring environment, we nurture the confidence, independence and self-belief to enable them to make the most of the next stage of their life or education. We also work more widely, activating networks and building local capacity with our solution focused Outreach team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national picture and reduce school placement breakdown.

Our values

At BeyondAutism we are: Dedicated to delivering excellence Developing expertise, outstanding services and positive engagement, always seeking to go above and beyond expectations. Committed to Behaviour Analysis, underpinned by the science of Applied Behaviour Analysis and Verbal Behaviour Contributing to research and ensuring our staff continually develop and share best practice that ensure aspirational outcomes are achieved for autistic individuals. Respectful Embracing diversity, showing integrity, acting with compassion and always treating people with dignity. Proud to challenge Listening, changing thinking, shifting attitudes and educating.

Job overview

The Digital and Content Manager is responsible for the development and execution of BeyondAutism’s digital strategy, ensuring all online content and campaigns support the organisation’s strategic goals. The role owns and manages all digital platforms, including the website, email marketing, paid advertising, and social media (Bluesky, Instagram, LinkedIn, Facebook), ensuring content is engaging, optimised, and aligned with BeyondAutism’s brand identity. This role works closely with the Outreach and Revenue Marketing Manager (ORMM) to ensure digital content and campaigns are effectively aligned with lead generation, outreach, and revenue-driving activities. Together, they will develop, execute, and optimise digital strategies that drive MQL to SQL conversion, audience engagement, and brand awareness.

What we can offer you

You can find a very rewarding career with BeyondAutism. As well as being part of a team delivering lifechanging services, we offer multiple and generous benefits to employees.

Pension scheme *

We offer a competitive pension scheme via salary exchange of 3, 4 or 5% and match your contribution.

Hybrid and flexible working

Charity staff have the option of hybrid and flexible working. To be agreed with HR and the department head.

Season ticket loan *

We can loan you the cost of your season ticket, repaid through monthly salary deductions for the period of the season ticket or less. Maximum period 12 months. Maximum loan £5000.

Bicycle loan *

We can loan you the cost of purchasing a bike for the purpose of cycling to work. Up to a maximum value of £1000, repayable over a period of 12 months or less.

Continuing Professional Development (CPD)

Further education opportunities including Masters, RBTs, diplomas and certificates; and opportunities for membership for relevant professional bodies.

Professional Membership fees

Reimbursement of the cost of annual professional membership fee where continued membership registration is a requirement of your role.

Onsite counsellor

One counsellor working across our sites offering confidential 1:1 counselling sessions.

Perkbox

Access to an online perk scheme which gives you your pick of over 200 great discounts and freebies such as a free monthly hot drink from Cafe Nero, discounts on high street shopping and great price cinema tickets.

Employee Assistance Programme

Free access to a 24/7 confidential counselling support, including opportunity for face-to-face support.

Employee Referral Programme

Generous £400 thank you payment when you refer somebody into one of our open vacancies.

Eye care vouchers

Vouchers to cover the cost of an annual eye examination and single-vision spectacles, if needed.

Benefits marked with (*) are contractual benefits open to staff who have been in post for three months or more.

About the role

Channel ownership and development

• Develop and execute a digital and content strategy that aligns with BeyondAutism’s overall marketing objectives.
• Actively manage and grow the website, social channels (Bluesky, Instagram, LinkedIn, Facebook), and email database, ensuring all content and contact lists are up to date.
• Own the technical maintenance and development of BeyondAutism websites (WordPress), working with external developers when required.
• Ensure all digital activity is integrated and aligned, supporting schools, outreach, fundraising, and admissions.
• Stay up to date with platform algorithms, trends, and best practices to maximise engagement on both paid and organic content.

Website and SEO management

• Manage the BeyondAutism websites, ensuring they remain compliant, up to date, user-friendly, and optimised for conversions.
• Apply SEO best practices (both technical and onsite SEO) to improve website visibility and search rankings.
• Develop and update landing pages to support marketing campaigns and lead generation.
• Liaise with external agencies as needed to enhance website functionality.

Social media and digital engagement

• Develop and implement a content plan for Bluesky, Instagram, LinkedIn, and Facebook.
• Ensure consistency in tone of voice, brand messaging, and content quality across all digital platforms.
• Actively monitor, engage with, and grow BeyondAutism’s online community. Track and analyse engagement metrics to refine social media strategy.

Email marketing and CRM integration

• Plan, create, and send email marketing campaigns via Mailchimp and Raiser’s Edge.
• Develop segmented audience lists to deliver personalised, high-impact content.
• Set up automated email sequences to nurture leads and encourage engagement.
• Track and optimise email performance (open rates, CTR, conversion rates).
• Ensure email and digital activities integrate with Raiser’s Edge for CRM tracking and reporting.

Paid advertising and Google Ad Grants

• Manage Google Ad Grants, ensuring compliance and maximisation of the allocated budget.
• Set up, manage, and optimise PPC campaigns across Google Ads and social media platforms.
• Continuously track performance and adjust campaigns to improve cost-per-click (CPC) and ROI.

Reporting and analytics

• Establish KPIs for each digital channel in agreement with the Head of Marketing & Communications.
• Monitor website, email, social media, and PPC analytics, converting findings into actionable insights.
• Provide monthly performance reports, assessing the return on investment (ROI) for campaigns.

Marketing and outreach campaigns

• In consultation with ORMM, lead on digital marketing campaigns to drive leads, registrations, and awareness.
• Implement digital aspects of the lead generation strategy, including Lunch & Learn webinars.
• Consider the customer journey and experience in all digital marketing activity.
• Support fundraising and outreach teams in promoting campaigns through digital channels.
• Ensure that all digital marketing campaigns align with BeyondAutism’s wider strategic objectives.

Team and stakeholder collaboration

• Work across the organisation to ensure all digital and content needs are met and incorporated into the overall strategy.
• Act as a subject matter expert for digital marketing tools and software, upskilling the wider team.
• Work closely with external agencies, designers, and developers as needed.
• Line manage the Marketing & Communications Officer, ensuring alignment with digital priorities.

General responsibilities

• Adhere to BeyondAutism’s Safeguarding Policies.
• Work within the organisational Diversity Policy to promote equality of opportunity for all learners and staff, both current and prospective.
• Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with learners, parents and colleagues.
• Adhere to policies as set out in the staff handbook.
• Comply with the Data Protection Act/GDPR.
• Undertake other reasonable duties related to the job purpose required from time to time.

What you will bring to the role

We are looking for passionate and dedicated professionals who want to make a truly positive impact on autistic peoples' lives. Working as part of the Marketing and Communications team you will be a crucial part in ensuring key stakeholders are kept up-to-date with the work of BeyondAutism.

Experience

Essential:

• Degree or equivalent experience in Marketing, Communications, Digital Media, or a related field.
• At least three years’ experience in a digital marketing or content management role.
• Strong experience managing websites (WordPress) and social media platforms.
• Proven track record in developing and executing digital campaigns (organic and paid).
• Knowledge of SEO best practices, Google Analytics, and digital performance tracking.
• Experience using CRM and email marketing platforms (e.g., Mailchimp, HubSpot, or Raiser’s Edge).
• Ability to create engaging content, with excellent copywriting and proofreading skills.
• Strong graphic design skills using Canva, Adobe Photoshop, or InDesign.
• Basic video editing skills for social media and web content.
• Experience working with third-party agencies to develop and refine digital strategies.

Desirable:

• Additional qualifications in SEO, Google Analytics, UX/UI, or Digital Strategy.
• Experience working in a charity or non-profit sector.
• Familiarity with fundraising or donor engagement campaigns.
• Experience running A/B testing to improve digital engagement.
• Experience with conversion rate optimisation (CRO) and user experience (UX) design.
• Experience in marketing automation and lead scoring systems.
• Advanced video editing skills using Adobe Premiere Pro or Final Cut Pro.
• Knowledge of accessibility standards for digital content.

Skills

Essential:

• Expertise in social media management, including content planning and platform-specific strategies.
• Strong analytical skills, with the ability to track and report on digital marketing performance.
• Ability to develop SEO-driven content strategies and optimise web pages for search rankings.
• High level of technical proficiency, able to troubleshoot website and digital tool issues.
• Understanding of social media algorithms and trends to maximise engagement

Desirable:

• Ability to analyse and interpret market trends and audience behaviour.
• Knowledge of Google Tag Manager and event tracking.
• Experience in agile project management methodologies.

Abilities

Essential:

• Strong problem-solving skills and innovative thinking.
• Entrepreneurial mindset, with the ability to identify opportunities and drive initiatives forward.
• Always seeking to improve and optimise processes.
• Excellent organisational skills, with the ability to manage multiple projects and deadlines.
• Ability to mentor and upskill colleagues on digital best practices.
• Comfortable presenting insights and recommendations to senior stakeholders.

Desirable:

• Ability to translate complex data into actionable insights.
• Experience working in multi-stakeholder environments.

Personal Qualities

Essential:

• l qualities An approachable, positive, can-do attitude. Passion and enthusiasm for marketing.
• Commitment to high standards of work.
• Energetic, flexible, adaptable, and able to relate well to different types of people.
• A commitment to safeguarding and promoting the welfare of children and young adults.
• Strong communication and interpersonal skills, able to work collaboratively across teams.

Desirable:

• A keen interest in emerging digital marketing trends and technologies.
• Ability to work under pressure and adapt to changing priorities.
• Ability to lead and inspire colleagues with innovative ideas.

Job Types: Full-time, Permanent

Pay: £38,000.00-£39,890.00 per year

Benefits:

• Additional leave
• Company pension
• Referral programme
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in London SW15 5LD