Events coordinator jobs

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

Volunteering Coordinator  

Reporting to: Volunteer Recruitment Manager 

Salary: £24,570 - £25,340 pro rata  

Hours: Flexible between 30-37.5 hours per week  

Terms: Permanent, 25 days Holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution  

Location: Bristol with occasional travel 

Closing Date:  9:00am 14th April with interviews being held on 21st, 23rd and 24th April, however applications will be reviewed as they are received and FSSW may close the role at an earlier date.

About FareShare South West 

FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. 

By joining us, you’ll be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet. 

FSSW is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people and many others. 

Purpose of the role:  

Volunteers are the backbone of our operation at FSSW, we recruit over 350 volunteers from a myriad of backgrounds, who make up around 90% of our team. The volunteers help with every aspect of the operation from driving our vans, picking orders to administrative duties.  They gift their time to FSSW for many reasons including wanting to be part of the solution to food waste, ensuring perfectly good in-date surplus reaches people in need, giving back to their local community or some are looking for professional and/or personal development.

We have built a volunteer programme which supports a wide demographic of people. This role will primarily lead on: 

Rota and Data Management 

• Work with the Warehouse Managers and the wider FSSW team to ensure the roles advertised reflect the needs of the operation 

• Work with the Volunteer Recruitment Manager to ensure the rota is filled and monitor patterns, themes or fluctuations.

• Attend any required meetings with the operations team around volunteer roles, rota, and retention.

• Ensure the CRM system (Salesforce) is kept up to date

• Maintain volunteer information and confidentiality, ensuring compliance with GDPR and safeguarding policies 

Recruitment and Retention Support 

• Support the Volunteer recruitment manager in aspects of the recruitment process including responding to enquiries, inductions and developing the volunteer retention and recruitment plan.

• Work with the wider FSSW team to support and develop volunteering opportunities for corporate supporters and food partners 

• Work with the Head of Department, volunteering team & employability teams to feed into volunteer and employability programmes 

• Analyse and monitor volunteer retention, noting positive reasons for moving on and be part of developing strategies to improve retention  

Communications

• Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems 

• Respond to volunteer no shows or gaps in the rota to solve any connected issues 

• Be part of delivering an ongoing internal communications plan to ensure staff and volunteers are up to date with plans, developments and activities involving volunteers

• Work with the communications and volunteering teams to actively engage and promote the volunteer programme across Bristol   

Volunteer experience and pastoral care

• Maintain a positive and supportive volunteer programme and experience 

• Lead on volunteer wellbeing throughout the shift and provide appropriate support where needed 

• Host corporate volunteering days across Bristol 

• Support and progress the volunteers FSSW journey and experience to create positive community impact and support volunteer retention 

• Work with the volunteer team to develop opportunities within the volunteer shift or events that enhance the volunteer experience, wellbeing, and retention.

• Ensure volunteer policies, procedures, and risk assessments are adhered to, including safeguarding with vulnerable adults 

Person specification – knowledge, skills, experience, and values:  

It is not expected that the successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential 

• A working knowledge of the voluntary sector and/or experience of carrying out voluntary work 

• An understanding of what drives volunteers 

• Experience managing and supporting volunteers and/or teams 

• Ability to establish and develop positive relationships with volunteers as well as a range of external partnerships and beneficiaries 

• Excellent organisational and time management skills to prioritise work, handle conflicting demands and meet tight deadlines 

• Working knowledge of software packages and databases and good IT skills   

• Ability to contribute data to and write reports for internal management purposes 

• Ability to inspire and motivate volunteers across the organisation 

• Willingness of occasional travel and work outside of standard working hours for specific events/requirements.

• An interest in and commitment to FareShare South West’s mission and core values 

• Integrity and sensitivity to vulnerability issues and different support needs 

• Excellent communication, presentation, and interpersonal skills with volunteers 

Desirable 

• Ability to remain calm and solution-focused under pressure 

• Ability to follow processes with an attention to detail  

• Ability to analyse workforce requirements and targets 

• Administration experience, including database and record-keeping 

• Experience of supporting the pastoral care and professional development of others   

• Driving Licence 

Why work for FareShare South West? 

• Real Living Wage employer 

• Benchmarked pay scales 

• Employee Assistance Programme – free advice and counselling 

• Access to a free professional coach 

• Annual budget for personal development training for every staff member 

• Staff wellbeing group 

• Inclusive, welcoming culture 

• Rewarding roles with genuine positive impact on the environment and local people through food, volunteering and employability skills 

We actively encourage applications from people of all lived experiences, including but not limited to people from the global majority, LGBTQIA+ people, disabled people, a working-class background, not from a University-attending family. We value the positive impact that wide representation has on FareShare South West. 

We want to work with you to make sure that the recruitment process is accessible for you. If you have any questions about the post, please contact Samantha Robinson and Kate Meyler at 0117 954 2220 to let us know how we can support your access needs. 

To apply please send your CV and a cover letter explaining why you would be a good fit for the role.

This is a new role in our Participation Team to help us deliver work that amplifies the voices of people with lived experience to find solutions to homelessness and health inequalities. The post holder will lead a few projects and partnerships, with responsibility for planning and delivering activities and monitoring their progress.

Some examples of current projects are:

• Coordinating and supporting a group of six people with lived experience to co-design an immersive audio story and campaign to improve the health of people living in temporary accommodation in London. 

• Working with the City of London Corporation to embed meaningful co-production practices in their homelessness services; bringing people with experience of homelessness, frontline staff, and commissioners together to improve service design and delivery. 

Your main task will be to coordinate groups of people with lived experience of homelessness and health inequalities, alongside Groundswell peers and colleagues, services, local authorities, funders and policymakers.

We are looking for someone with great interpersonal skills who can comfortably engage with different stakeholders. You will be well-organised, self-motivated, and confident facilitating groups to co-create positive change.

We encourage a culture of learning and knowledge sharing. We are looking for someone who thrives on a flexible and varied workload and embodies participatory approaches. Above all, you will be enthusiastic to represent an organisation that puts people with lived experience at the heart of everything they do.

The post holder will play a key role in delivering Groundswell’s new strategy and our Stronger Voices goal (see our Strategy on our website for more details). 

As a Procurement Coordinator, you will play a critical role in supporting the Procurement Manager in developing and optimising procurement processes across the charity.

The Procurement Team at Alzheimer’s Research UK ensures value and efficiency across key procurement activities. The team is responsible for developing procurement strategies, leading key sourcing projects, and ensuring cost-effective purchasing of goods and services, all while maintaining compliance with ethical and regulatory standards.

In this role, you will take on key responsibility in procurement operations, overseeing supplier management, compliance monitoring, and procurement data analysis. You will act as a key liaison between stakeholders, departments, and external suppliers, ensuring that procurement practices align with the charity’s objectives. You will also lead procurement initiatives, identifying risks, improving controls, and supporting strategic decision-making.

Main duties and responsibilities of the role:

Supplier and Contract Management

· Maintain and reviewing the Approved Supplier List, ensuring regular updates and compliance.

· Manage Supplier Approval processes, addressing supplier queries and ensuring timely assessments.

· Lead on procurement compliance monitoring, ensuring adherence to contractual obligations and procurement policies.

· Review and maintain the Contract Management System, ensuring up-to-date records of agreements and renewals.

Procurement Strategy & Value-for-Money Initiatives

· Collaborate with the Procurement Manager to drive value-for-money projects and cost-saving initiatives.

· Support the evaluation and selection of suppliers, ensuring alignment with procurement best practices.

· Conduct procurement data analysis to identify cost-saving opportunities, risks, and inefficiencies.

Process & Compliance Improvement

· Support the development and implementation of procurement policies and procedures.

· Monitor procurement activities, identifying risks, irregularities, and ineffective controls.

· Provide recommendations to improve procurement operations and mitigate risks.

· Assist in conducting audits and compliance checks to maintain high procurement standards.

Stakeholder Engagement & Training

· Act as a point of contact for procurement-related queries across the organisation.

· Promote procurement awareness initiatives

· Prepare reports, insights, and presentations to support decision-making.

What we are looking for:

· CIPS Qualification or equivalent (or willingness to work towards achieving it).

· Strong understanding of procurement principles, policies, and best practices.

· Significant experience in a procurement support or project coordination role.

· Experience managing procurement-related projects, ensuring effective planning, execution, and reporting.

· Proficiency in Microsoft Office, including advanced Excel skills (Pivot Tables, Formulas, and Data Analysis).

· Excellent attention to detail, accuracy, and numerical aptitude.

· Strong organisational and time management skills, with the ability to manage multiple projects and deadlines.

· Strong analytical skills with the ability to interpret procurement data and generate insights.

· Ability to work autonomously and take initiative in procurement-related activities.

· Strong written and verbal communication skills, with the ability to engage and influence stakeholders at all levels.

· Ability to adapt to changing priorities and work proactively in a fast-paced environment.

· Passionate about continuous improvement and delivering value through procurement.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £32,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 21st April 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Successful candidates will be based either in London or Greater Manchester and support a range of client-facing innovation projects as well as internal projects such as team learning events and business development, primarily playing a role of coordination. Successful candidates will be offered a range of development opportunities including attendance at the Innovation Unit Academy, one-to-one coaching and chances to learn from and share ideas with team members across a range of sectors.

You will be working on a range of different projects, tasks may include but are not limited to:

Project Coordination and Delivery

• Support Project Leads to plan and coordinate projects including tasks such as: drafting delivery updates for clients; recording minutes; scheduling meetings; and understanding/raising any risks.

• Support the delivery of client-facing projects through tasks such as: leading on event logistics (online and in person) and at times co-designing and co-facilitating workshops; analysing complex information; drafting and designing event documents; and, developing communication materials such as slides and web content.

• Collaborate with your project team to share learning with the wider organisation.

Research and Service Design

• Make sense of complex information, analyse data and generate learning.

• Undertake or coordinate specific pieces of primary and secondary research and writing 

• Support data collection, including but not limited to: interviews with service-users and professionals, surveys, and structured workshop interaction.

• Look at and learn from work happening beyond the organisation, including new innovations and policy developments. 

Communications and Business Development

• Develop a wide range of communication materials, including but not limited to newsletters, flyers, blogs, social media content, and web content.

• Support staff across the IU team to pursue business development opportunities and develop proposals

The successful candidate will be based in Manchester and you must be genuinely interested and committed to working across the City /Region. The role will support the delivery of communications across the organisation, as well as on flagship projects. They should have a passion for comms, and with support from the current comms team they will learn to lead on organisational comms across Innovation Unit. While primary focus of this role is Comms, the successful candidate will also support a range of client facing innovation projects as well as internal projects such as team learning events and business development, playing a role of project coordination. 

The successful candidate will be offered a range of development opportunities including attendance at the Innovation Unit Academy, mentorship, one-to-one coaching and chances to learn from colleagues across the organisation and a range of different sectors.

You will be working on a range of different projects. Tasks may include but are not limited to:

Communications Coordination

• Planning, coordinating and delivering an organisation-wide Communications Strategy.

• Maintaining and growing our website using our Content Management System, with support and training as needed. 

• Draft, proofread and share social media and newsletter copy promoting work across Innovation Unit’s portfolio - with support and training as needed.

• Working with the Innovation Unit Team, to support and empower others to engage in communications. 

• Spot and develop communications opportunities, regularly meeting with project teams. 

• Support the tracking of Key Performance Indicators (through analytics) and reporting of insights.

• Support senior colleagues through event planning and coordinating external event attendance.

• Develop ideas for boosting Innovation Unit’s public profile based on live projects and priorities.

Project Coordination and Delivery

• Support Project Leads to plan and coordinate projects including tasks such as: drafting delivery updates for clients; recording minutes; scheduling meetings; and understanding/raising any risks.

• Support the delivery of client-facing projects through tasks such as: leading on event logistics (online and in person) and at times co-designing and co-facilitating workshops; analysing complex information; drafting and designing event documents; and, developing communication materials such as slides and web content.

• Collaborate with your project team to share learning with the wider organisation.

Business Development

• Support staff across the IU team to pursue business development opportunities and develop proposals.

Could you be our new Volunteer Support Coordinator?

Who we’re looking for

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Service Manager, you will support them with managing our Remote services. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly. 

Fundraising Coordinator (Individual Giving)

We are RABI – the farmers charity. 
 
We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
 
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we’ve delivered around £¼ billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits. 
 
Together, we’re on a journey to help shape a future our farmers deserve. 
 
ROLE OVERVIEW
 
The Fundraising Coordinator (Individual Giving) will be responsible for stewarding our supporters and donors, helping coordinate the Fundraising department activities and associated administrative duties.
 
KEY RESPONSIBILITIES:
 

• Work with the Individual Giving Manager, Fundraiser (Individual Giving) and wider fundraising team to administer our donor support communication. 
• Administering the individual giving fundraising programme with support from the wider team. 
• Develop and maintain relationships with key RABI stakeholders, partners and associated organisation as agreed by your line manager. 
• Plan, execute and assistant in delivering national and large-scale fundraising activities. 
• Thank all donors in a timely manner via e-mail and letters and keep accurate records.
• Ensure that the database CRM records for our supporters and donors are maintained and up to date. 
• Develop and refine systems and processes to enhance donor experience and support. 
• Responding to general enquiries from the RABI fundraising email address and the fundraising phoneline. 
• Support the Individual Giving Manager and Fundraiser (Individual Giving) on the development and implementation of fundraising campaigns.
• Help plan and coordinate fundraising campaigns and initiatives, ensuring they are executed effectively and efficiently. 
• Liaise across the charity fundraising collateral and support the wider teams in developing materials for community fundraising. 
• Assist the Individual Giving Manager and Fundraiser (Individual Giving) in the oversight of the online RABI shop. 
• Help create and develop a digital income strategy as part of the Fundraising Strategic Framework.
• Provide a first point of contact for individuals who are fundraising for RABI including sending out fundraising packs and providing fundraising guidance and advice. 
• Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.

 
GENERAL:

• Develop and maintain good working relationships and liaison with other members of RABI staff. 
• Be a constructive member of the fundraising team and work cooperatively with other staff members. 
• Take part and contribute to fundraising team meetings. 
• Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks. 
• Actively participate in the staff appraisal scheme and be committed to training and development in line with the Charity’s aims and objectives. 
• Liaise with volunteers, clients, contractors and other stakeholders as necessary. 
• Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate. 
• Perform any other reasonable task as required by the Charity.

 
PERSON SPECIFICATION

Essential:

• A positive and creative approach to work. 
• Good telephone manner, including showing empathy towards in-memory and legacy donors. 
• Ability to record data accurately.
• Self-motivated and confident in working both independently and in teams.
• Good communicator, including face-to-face, phone, in writing and via remote communications. 
• Good numeracy skills. 
• Ability to manage time effectively, prioritise workload and plan-ahead. 
• Good IT skills (MS Office including Outlook, Excel and Word).
• Problem solving skills.
• Creative ability and use of software (e.g. Canva, CRM).

 
Desirable:

• A full UK driving license.
• Understanding of Data Protection and fundraising regulations, compliance and best practice. 
• Experience of database systems.
• Experience of working in the Charity sector.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
 
Benefits 

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. 
• Life assurance from day one. 
• Access to our Employee Assistance Programme.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based.

REF-220

Could you make a difference for Carers in Wandsworth?

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our dynamic team.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

The Role:

This role involves one to one support for Carers of people with dementia, providing information, guidance, and advocacy, developing and delivering dementia training for Carers and facilitating support groups. This role also includes coordinating and delivering monthly Dementia Cafes for people with dementia and their Carers, including supervising cafe volunteers.

Your skills and Experience:

The successful applicant will have outstanding organisational and communication skills, be confident delivering training and outreach. They will be able to manage conflicting demands with tight deadlines, be a key team player and committed to working with Carers and volunteers.

They will have excellent IT skills and be able to adapt to providing services both face to face and via virtual platforms, whilst maintaining a consistent service for Carers. 

Does this sound like you?

Benefits of the role and working for Wandsworth Carers’ Centre:

- Friendly team and working environment

- Some weekend and evening work with time off during the week

- Annual leave from 26 days increasing to 31 days plus bank and public holidays

- Contributory company pension

- Ongoing training and development opportunities

- Employee assistance program.

- Cycle to work scheme

To apply:

Please submit a cv and a comprehensive cover letter detailing how your experience, skills, and qualifications align with the requirements of the role as set out in the person specification. Unfortunately, we are unable to sponsor candidates. 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

Please note: we will be interviewing candidates as suitable applications come in and therefore reserve the right to close this vacancy before the stated closing date. We encourage applications as soon as possible.

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form)
OR
Application form (please open in word):
BookmarkEmploymentApplicationFormUpdated-1.docx

If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark, our vision is simple yet powerful: we want every child to read. We believe in the transformative power of reading and the impact it has on children’s futures. Our flagship service is our One-to-one Reading Programme; volunteers will read with students for two thirty-minute sessions weekly. We currently support over 150 schools with a volunteer network delivering over 40,000 reading sessions every year. Volunteers are the heart of our mission, helping us deliver our One-to-One Reading Programme 

Key Responsibilities

• Volunteer Engagement Strategy: Develop and execute strategies to increase volunteer engagement, motivation, and overall satisfaction.
•  Team Leadership: Lead, mentor, and support a team of volunteer coordinators and support executives to manage volunteer relationships and retention efforts.
• Communication & Recognition: Design and implement regular communications and recognition programs to show appreciation and foster a sense of community among volunteers.
• Feedback & Support: Develop systems for collecting volunteer feedback to identify opportunities for improvement and ensure volunteer needs are met.
• Training & Development: Create and facilitate training sessions and development opportunities to empower volunteers and enhance their experience.
• Data Management: Track and analyse engagement and retention metrics, using insights to continuously improve strategies and initiatives.
• Event Coordination: Plan and execute volunteer appreciation events, gatherings, and recognition ceremonies.
• Conflict Resolution: Address any volunteer issues or concerns with empathy and professionalism, working toward positive resolutions.

Experience:

• 2+ years of experience in volunteer management, engagement, or community outreach role.
• Experience working in a role where the focus is delivering one-to-many engagement strategies
• Experience working in an internal communications role is required as a key component of this role is communicating with our volunteers. 
• Previous experience leading a team is preferred.

Key Competencies:

• Excellent communication and interpersonal skills with the ability to foster relationships and build trust.
• Strong leadership and motivational abilities.
• Data-driven approach with attention to detail and problem-solving skills.
• Adaptability in a dynamic and diverse environment.

Title: Engagement and Retention Team Lead
Department: Volunteering
Reports to: Volunteer Services Manager
Role type: permanent, Full-Time
Salary: £31,500
 

Job Title: Perinatal Support & Assessment Coordinator

Salary: £28,000

Hours per week: 35 hours

Contract: Fixed Term until 31 March 2026 (extension subject to funding)

Location: Newham office based (with some hybrid working)

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.

About us

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. 

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

 NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.

About the role

This post will work as part of a community partnership programme, a small team providing accessible and bespoke perinatal care including, antenatal education, postnatal sessions, peer support, counselling and practical support to women from low-income migrant marginalised backgrounds. The role will provide non-judgmental, compassionate and trauma-informed care to women accessing the service and provide an initial assessment of needs and regular reviews. This role will coordinate inclusive and sensitive evaluation and data collection methods to evidence service impact and work collaboratively with stakeholders and researchers to enable women to participate in opportunities to share their maternity experience.

To be successful in this role you will have:

· Experience of supporting or working with marginalised or vulnerable groups and understanding the barriers they face to accessing support and an awareness of ways in overcoming them 

· Knowledge and experience working or volunteering with women and birthing people during pregnancy and early years 

· Experience working within a relevant sector e.g., maternity, children’s services, homelessness, women’s services, mental health, supporting asylum and refugee families 

· Strong commitment to improve equity and equality in maternity care

· Ability to handle challenging situations and behavior with a calm, flexible and confident approach to reach a positive resolution 

· Experience in evidencing impact, using inclusive approaches of evaluation and data collection

· Able to work reflectively, developing an awareness of your own and others’ relational styles and responses, and any judgements, biases or assumptions that may impact upon your work. 

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date for applications: Wednesday 16th April 23:59

Interviews:  Friday 25th April 2025

Salary: 

£ 13.72 per hour

£ 25,862.5 full time equivalent

Hours:

36.25

Location:

Cheshire based (WFH) + travel across Cheshire/Castle Community Centre

Accountable to:

HR Manager

Role summary

Age UK Cheshire works with older people to support them in living their best life…

· relieving loneliness, so that older people feel connected,

· combatting poverty, so that older people have enough to live on, and

· increasing independence, so that older people can live the lives they want to lead.

The Volunteer Coordinator’s primary focus will be to grow our volunteer programme and act as the first point of contact for all stakeholders for volunteering enquiries. You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer programme’s reach and impact.

This role will work collaboratively with colleagues in ensuring volunteers feel valued, supported and equipped to contribute meaningfully at every stage of their engagement with us. The role requires successful coordination of volunteer onboarding, training, databases, and supporting the leadership team by providing accurate and timely reports.

The post holder will be responsible for taking ownership of our volunteer programme, build on our existing strategies, ensure helpful resources, plan engaging training sessions and bring a people-focussed mindset to everything you do.

The role will also include administrative support to client facing services teams and finance (2 days a week, 1 day based at Castle Community Centre, Northwich). This includes managing receipt of postal donations, issuing thank you letters, issue of key information documents to service users, managing finance audit trail.

JOB DESCRIPTION

First point of contact

1. Serve as the first point of contact for volunteering enquiries across the organisation and build strong relationships with volunteers and other stakeholders.

2. Proactive ownership of recruitment, onboarding, training and support of volunteers.

3. Matching volunteers to opportunities that suit their skills.

4. Be the identified lead for the organisations volunteer programme, developing strong links with partner organisations, and keeping up to date on national volunteering best practice and legislation.

Service Delivery

5. Leading, planning and delivering recruitment drives alongside line managers across multiple platforms, including attendance at identified community events across Cheshire.

6. To build strong relationships and use a variety of communication methods to engage and retain volunteers, including updates to our Volunteer Central SharePoint site so that volunteers feel well supported, included and informed.

7. Ensuring best practice in volunteer management by upskilling and supporting line managers in volunteering priorities.

8. To strengthen the volunteer recognition process across the organisation.

9. Carry out pre-volunteering checks, including references and Disclosure and Barring Service (DBS) checks where appropriate

10. Ensure there is appropriate support and training for volunteers through regular informal contact and more structured reviews.

11. Site visits across locations to support volunteers

Services support

12. Review volunteering processes and procedures and implement systems, providing appropriate support to other coordinators to ensure a consistent approach to volunteering across the organisation.

13. Updating and maintaining volunteer support and inclusion systems to ensure accuracy, accessibility, and regular updates.

Performance

14. Maintain accurate records of enquiries, referrals, and outcomes, ensuring data is comprehensive and can be used for monitoring, evaluation, and future service development.

15. To collaborate with line managers on developing our volunteer database to ensure all key information is recorded to provide accurate and timely reports.

16. Identify emerging issues and trends based on enquiries and report these to senior staff for further action or policy development.

17. To monitor and evaluate activities including volunteer surveys, conversion and leaver data and contribute to reports for evaluation and monitoring as required.

Administrative Duties

18. Support front line services, printing and posting information packs to clients and potential clients

19. Organise and scan donations and other client communications received in the post and to admin' email. 

20. Issue thank you letters to donors and respond to general enquires received by email to central email addresses.

21. Support the Governance Support Manager and Exec Assistant in ensuring head office based compliance for Fire and H&S. 

General responsibilities

22. Collaborate with colleagues across the organisation to ensure enquiries are handled efficiently, and volunteers are directed to the appropriate services.

23. Adhere to Age UK Cheshire’s policies on confidentiality, data protection, and safeguarding.

24. Undertake any other relevant duties as required by the Chief Financial Officer or senior staff.

General

25. Uphold the organisation’s core values and act as an ambassador for Age UK Cheshire, demonstrating respect, empathy, and professionalism in all interactions.

26. Take personal responsibility for health, safety, and wellbeing, ensuring compliance with organisational policies and health and safety regulations.

27. Promote diversity and inclusion, fostering an environment where individual differences are valued and equality of opportunity is upheld.

28. Foster collaboration, communicate openly with colleagues, and contribute to continuous improvement initiatives to enhance service delivery and organisational effectiveness.

29. Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.

PERSON SPECIFICATION 

Essential

 a. Experience in project management and successfully recruiting, engaging, and supporting volunteers.

 b. Ability to motivate, inspire and retain volunteers.

 c. Strong organisational skills and leadership skills.

 d. Excellent verbal, written and ITC communication skills, including telephone and email communication.

 e. Good understanding of issues facing older people, carers, and disadvantaged groups.

 f. Ability to work independently and prioritise tasks in a fast-paced environment.

 g. IT skills, including experience with databases and Microsoft Office applications.

 h. Knowledge of data protection, confidentiality, and safeguarding policies.

 i. Ability to work effectively as part of a team and with external partners.

Desirable

 a. Experience of using a CRM or case management system (e.g. Charity Log).

 b. Knowledge of the voluntary sector and inter-agency working.

GENERAL:

 a. Have use of a car, full driving licence, and ability to travel across Cheshire in the course of the role.

ADDITIONAL INFORMATION

HOURS:

The contracted hours for this role are 36.25 hours per week, typically worked Monday to Friday. However, both the specific working days and the daily hours within this timeframe can be discussed and agreed upon, based on operational needs

Out-of-office hours activities may be an aspect of this role.

CONTRACT:

All new staff are subject to a six-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e. the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

HOLIDAY ENTITLEMENT:

From the 1st January to 31st December the basic annual entitlement for full time employees is 25 days, plus an entitlement to Public Bank Holidays and a discretionary entitlement to 1 extra day awarded by the Trustees. Part time staff will have their entitlement pro-rated according to the number of hours they are contracted to work.

CRIMINAL DISCLOSURE:

The post holder will be subject to police checking by the Disclosure and Barring Service (was CRB) Enhanced Disclosure.

PENSION:

Age UK Cheshire has an automatic enrolment workplace pension scheme pension scheme in place for eligible employees.

HEALTH CARE:

Age UK Cheshire offers a Health Care Cash Plan and staff are entitled to receive healthcare benefits.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for the organisation because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

 Charity No 1091608.

Shannon Trust Reading Strategy Coordinator HMP Stoke Heath

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons.  We now have the opportunity to provide a service at HMP Stoke Heath. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP Stoke Heath, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role is subject to contract award and will be prison-based.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews are planned for the week commencing the 28th April 2025.

REF-220

Position: Programme Co-ordinator

Salary: £30,000 – £33,000 FTE

Hours: 18 hours, with flexible working

Responsible to: Programmes Manager (WEN) & senior staff member in each organisation (this is a matrix managed role)

Contract type: Fixed term to December 2027

About Equal Power Equal Voice

The Equal Power Equal Voice (EPEV) programme provides mentoring, training and peer-networking opportunities to ethnic minority people, LGBTQ+ people, disabled people, women and people with any combination of these identities across Wales. This important and unique programme is delivered in a strong and established partnership with Disability Wales, Ethnic Youth Support Team (EYST), Stonewall Cymru and Women’s Equality Network (WEN) Wales.

The EPEV programme aims to ensure more diverse representation in politics and public life by strengthening the knowledge and skills of those who aspire to be there, while learning from and being supported by those who have achieved positions of power, influence and authority in the face of these challenges.

You will build on the success of the previous EPEV programme cycle, which ran between 2021-2024. They will bring enthusiasm and innovation to ensure the next EPEV programme cycle (2025-2028) is efficient and effective and provides the best possible experience to mentees and mentors, paving a direct route to seeing greater diversity in political and public life in Wales.

The EPEV programme is made possible through funding from the Welsh Government and The National Lottery.

This role is part of a collaborative effort, with Programme Co-ordinators being based at each of the partner organisations.

About the Role:

The Programme Co-ordinator will work alongside similar post-holders at Disability Wales, EYST and Stonewall Cymru, and will support WEN’s Programmes Manager to deliver in partnership the Equal Power Equal Voice programme. You will lead on recruiting and supporting the cohort of approximately 25 pairs of mentees and mentors from your organisation. You will support the Programmes Manager in delivering all events within the programme and will attend events online and in person across Wales, and approximately once a year in London.

With a proven track record of delivering projects, you will be dynamic, organised, a good communicator and able to connect people to help them achieve their goals. You will be extremely motivated, able to work on your own initiative and be ready to join a high-performing yet fun and supportive team who are all committed to equality.

We particularly welcome applications from candidates who have lived experience of intersecting discrimination.

Welsh Speaker: Desirable

Key Objectives of the Role are:

• Working with your cohort of mentees to enable them to access the learning programme, benefit from the peer–to–peer support group and from the relationship with their mentor.
• Supporting the Programmes Manager in delivery of a successful mentoring programme according to the project plan.

Main Tasks will include, but not be limited to:

Project Organisation and Delivery

• Supporting the Programmes Manager in setting up all systems and lead the recruitment of mentees and mentors from your organisation’s networks
• Matching the mentees to appropriate mentors
• Supporting the organisation of the training events and training sessions by sourcing appropriate speakers, organising online sessions and / or physical events
• Organising the peer-to-peer support group for your cohort of mentees
• Working with partners and the Programmes Manager to recruit, liaise with, and keep central register of all possible mentors and support those mentor for your organisation’s cohort
• Keeping records of all achievements of mentees as they progress, checking in with them regularly on their learning journey
• Giving support to Mentees, as needed, on a case by case basis
• Contributing to quarterly reporting and evaluation

Partnership Liaison

• Liaising with the three other Project Co-ordinators and the Programmes Manager to ensure the programme is delivered effectively
• Networking widely across the public and third sectors to promote the programme and identify opportunities relevant to it

External communications

• Being an ambassador for the programme, speaking at events where appropriate
• Liaising with the WEN Communications and Engagement Officer to help publicise EPEV

General Responsibilities and Duties

• Conducting the duties of the job description in accordance with the operational policies of WEN Wales and of the EPEV programme, including but not limited to: the safeguarding policy, diversity policy, social media policy, data protection policies, home working and other policies.
• Maintaining good with all stakeholders, including staff, mentors, mentees, volunteers, Directors / Trustees, partner organisations and Members.
• Contributing to the general administration and delivery of all programmes of WEN Wales, as required.
• Undertaking any other reasonable duties as may be required by the role.

Closing date: Tuesday, 22nd April 2025, 9am

Online interview: Week commencing 21st April 2025