Estates Programme Coordinator Jobs in SW16 5PX

Job Title: Production and Facilities Manager
Location: The Poppy Factory, 20 Petersham Road, Richmond, Surrey TW10 6UR
Full Time: 37.5 hours per week (08:00-16:30, Monday to Friday)
Contract: Permanent
Salary: £48,175 per annum

At The Poppy Factory, we take immense pride in our mission to support veterans and their families, helping them to lead fulfilling lives after service. We are a close-knit team united by our shared values of Adaptability, Collaboration, Empowerment and Sense of Purpose. We are looking for a Production and Facilities Manager who embodies these values, someone who is committed to excellence, teamwork, and making a meaningful difference.

The Role:

As the Production and Facilities Manager, you will be at the heart of our operations, ensuring that our annual order for the Royal British Legion's Poppy Appeal is fulfilled to the highest standards. You will also oversee Health & Safety and Facilities management for the organisation, our premises, and office tenants.

Responsibilities will include:

• Overseeing all aspects of the production process, ensuring products are delivered on time and to quality standards.

• Leading and developing a production team of 17 staff, managing staff performance, and offering support, coaching, and mentoring to help everyone reach their full potential.

• Taking the lead on health and safety for the factory, visitor centre, and commercial properties.
• Overseeing facilities maintenance, ensuring that all buildings and systems (fire safety, ventilation, heating) are regularly tested and compliant.

• Coordinating work experience schemes, corporate volunteering, and other initiatives that engage the wider community in supporting veterans.

Who We’re Looking For:

We are looking for someone who has a deep sense of responsibility and pride in their work, someone who thrives in a fast-paced environment and values the opportunity to make a real impact. You’ll be a natural leader who can inspire a team, and you will have experience in managing production operations, facilities, and health and safety.

Key Skills and Experience:

• Experience: Proven experience in a management role in a manufacturing or operations environment. Experience of staff management, production scheduling, and liaising with external contractors is key.
• Leadership: Strong leadership skills with a hands-on approach to staff development and performance management.
• Health & Safety: Knowledge of health and safety regulations and practical experience implementing safe working practices.
• Facilities Management: Experience in overseeing building maintenance and managing service contracts.
• Values: A strong commitment to diversity, equality, and inclusion, with an understanding of the challenges faced by veterans and people with disabilities.
• Communication: Clear, concise communication skills, with the ability to work collaboratively with internal teams, external contractors, and stakeholders.

Desirable:

• A qualification in Health & Safety (e.g., NEBOSH) or equivalent.
• Experience in project management or operations/logistics management.
• Knowledge of mental health issues, safeguarding, and first aid training.

Why Work at The Poppy Factory?

Joining The Poppy Factory is more than just a job. You will be part of an inspiring and passionate team that provides meaningful work that directly supports veterans and their families. We are committed to creating an inclusive and supportive workplace that values each individual’s contribution and well-being.

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jeff Short, Director of Production & Estate.

The closing date for applications will be 19 January 2025. Please note, we are unable to accept late or incomplete applications.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION:  To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES:  We value team work and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Overview

About SEO London

SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors. 

Who we support

SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups:  As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.

About the role
 
SEO London Law is a lean and close-knit team in which an exciting opportunity for a Programme Coordinator has opened up. We are seeking someone who is interested in the legal sector, keen to learn and develop. SEO London fosters a friendly and supportive environment characterised by a positive can-do attitude. If all of this resonates with you, we’d love to hear from you!

Role Description

The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.  

Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students.
 
 Information about SEO London Law Programmes: 

• Corporate Law
• City Solicitors Horizons

Accountabilities
 
DAY TO DAY DELIVERY OF EVENTS 
   

• Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.  

 
 STUDENT MANAGEMENT & QUERY HANDLING  
   

• Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London 
• Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events 
• Responsible for managing the programme inbox (where applicable) 
• Responsible for identifying creative and innovative ways to connect, educate and train students
• Provide oversight of cv support, screening, and recruitment preparation  
• Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm 
• Organise mentoring and buddying allocations  

 
 QUALITY ASSURANCE 
   

• Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.  Responsible for running reports to track and monitor events from the CRM.

Required qualifications

• University degree (any discipline)  

Candidates without qualifications will be considered if they have at least 2 years relevant and relatable work experience in a similar role. 

Skills & Experience
 
We are looking for applicants who have at least 1-2 years demonstrable experience in some of the following areas and will be willing to learn and develop others: 
 

• Excellent (business) writing skills 
• Having a keen interest and knowledge about the legal industry with a working knowledge of the student lifecycle (both school and University) 
• Project Management 
• Recruitment 
• Stakeholder management  
• Organisation skills  
• Diversity and inclusion knowledge 
• Database experience and analysing data 
• Strong understanding of employability skills required by students to be job market ready 
• Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in word, creating spreadsheets, tables & running and analysing pivot tables in excel; along with the ability to manage outlook and create PowerPoint slideshows.  Ability to use Teams and Zoom to communicate and collaborate. 
• Demonstrable communication and listening skills 
• Ability to collaborate and work as part of a team 
• Empathic approach to working with others

What we offer?

• Salary: £26k to £28k
• Generous Annual Leave: 28 days + Bank Holidays 
• Enhanced Family Friendly Policy
• Flexible working - 2 days in the office 
• Flexible working requests: We are committed to considering all flexible working requests  and our dedication to supporting a healthy work-life balance.
• Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care, Enhanced annual leave, Cycle to work scheme and many more.. 

Closing date for applications

Interviews will start on the week of Wed 13 Jan 2025
Closing date 31st January 2025
If you are interested in this opportunity, please apply as soon as possible.  
We are reviewing applications on a rolling basis.

 At SEO London, a Training and Education charity, we firmly believe in providing candidates with the necessary support and guidance for applying for a position with us. Therefore, we recommend including a cover letter when submitting your application.

 Candidates submitting a cover letter are one step further from the applicants who still need to submit one.
 
 Crafting a strong cover letter involves demonstrating how your qualifications align with the job or company you're seeking. It's crucial to review the job description and consider the following questions carefully:
 

• What are the keywords?
• What are the key responsibilities?
• What are the significant skills and experiences you need?

The structure and formatting of the Cover Letter should
 

• Stay within 1-page
• Answer the questions: 'Why the firm?' 'Why the role?' and 'Why you?'

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable. 

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
 

Riht to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

About us

Sponsors for Educational Opportunity, Ltd. (SEO London) is a UK-registered charity delivering superior educational, training, and mentoring support to young people from underrepresented and underserved backgrounds. SEO London programmes focus on pre-professional development (Schools programmes), career access (Careers programmes) and long-term success within elite global industries (Alumni programmes). Launched in 2000, SEO London has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Thousands of SEO London alumni now work in the UK and global corporates and firms, many holding senior leadership positions.
 

Chiswick House & Gardens Trust is looking for an entrepreneurial, strategic and commercially focused person to fill a key position within a small dynamic team.  The Commercial Development & Events Manager role combines strategic planning, partnership cultivation, and event management to support our social and  charitable mission while driving income growth and community impact.

In this role you will contribute to our mission by refining and developing our commercial strategy to align with our social, charitable and audience development goals.  You will be responsible for growing our commercial income through securing corporate partnerships, events and filming opportunities, engaging our existing and new audiences.

This post requires commercial acumen, partnership development and a creative mindset with the proven ability to develop unique income generating experiences that celebrate and are sensitive to our Grade 1 listed gardens, buildings and are anchored by our mission.

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Neighbourhood Watch Network supports and represents the successful grass roots, volunteer led group of organisations under the Neighbourhood Watch brand. We are funded by the Home Office and sponsor organisations in the private sector. The turnover is in the order of £1M per annum.

The interviews for the post will be in person at our London office on Friday 10th January.

Neighbourhood Watch was founded on the premise of bringing people together as neighbours and communities to help prevent crime and all the evidence suggests that the need for this today is as great as it has ever been. Neighbourhood Watch is a powerful organisation with approximately 2.3 million members and a brand that is recognised by 93% of people in England and Wales. The overarching aim of our 5 Year Strategy is to build on the history, strength and size of Neighbourhood Watch and to re-invigorate the charity into an even more relevant and more diverse organisation.

As a key member of the senior management team you will work closely with the Chief Executive and colleagues to ensure NWN communicates effectively with its members, stakeholders and the public. Responsibilities include ensuring the communications and PR of NWN are both influential and informative. To research and write appropriate press releases and any other form of communication and circulate them to their intended audience. Managing, updating and maintaining content on the NWN website, and support of volunteers on the NWN learning hub.

We have a wonderful opportunity for a dynamic and experienced Head of Finance and Operations to join our team. As a Head of Finance and Operations, you will play a crucial role in leading and driving excellence in Finance processes and procedures, HR, Governance, Operations, Property and IT.

You will have a strong eye for detail and an ability to interrogate data.

You will have a proven experience in leading teams, optimising processes and driving growth.

You will be an aspirational leader who can guide Harington’s strategic and enduring business plans into the future.