Head of Policy and Communications

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Head of Policy and Communications 

Location England

£58,212 per annum (pro rata for part time) 

Ref: 114REC 

Part Time - 21 hours per week – we are happy to talk flexible working 

Base: Home based/hybrid, in or commutable to London 

Contract: Maternity Cover 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Strategy and Engagement/ Policy and Communications 

As the Head of Policy and Communications you will lead our policy, communications and influencing work in England, helping to increase support for walking, wheeling and cycling. As a key member of the Policy and Communications leadership team, you will raise the profile of Walk Wheel Cycle Trust, strengthen engagement with supporters and influence decision-makers to create positive change. 

Working closely with senior leaders, you will shape political strategy, develop clear and compelling messages, and build strong relationships with policymakers, partners and stakeholders. You will use evidence, insight and collaboration to influence national policy and help deliver our UK-wide goals. 

This is an exciting opportunity to drive real change by championing healthier, greener and more accessible journeys for everyone. 

What You’ll Be Doing 

• Lead our influencing work with the UK Government and coordinating that with our influencing work with the other three nations, government agencies, mayors and regional policymakers.

• Build trusted relationships with UK Government policymakers and partners who share our goals. 

• Provide strategic advice to the charity’s senior leaders on communications and political risks and opportunities. 

• Lead our UK-wide and England focused media and communications team, building and protecting the charity’s reputation. 

• Working with the Head of Brand and Marketing to plan and implement our supporter engagement campaigns. 

This role is ideal for someone who enjoys leading both communications and public affairs for a cause, working with others internally and externally to achieve positive change. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• Extensive experience influencing the UK Government, and the ability to provide strategic advice to senior leaders on political and communications risks and opportunities. This is the most important experience to be successful in this role. 

• Experience working in coalition with other external partners to achieve policy and communications goals. 

• Ability to build positive profile in the media and protect reputation in a crisis. 

• Excellent communication and influencing skills. 

• Successful leader of a multi-disciplinary policy and communications team. 

• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

WellbeingSupport 

• 28 days’ leave per annum plus bank holidays for full-time employees 

• Option to buy an extra week of annual leave (pro-rata for part-time employees) 

• Paid volunteer days to support causes you care about 

• Free, confidential support service available 24/7 

• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

FinancialBenefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays. 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 

• Bike, computer and season ticket loans 

• Discount benefits 

• London Weighting Allowance of £4,530 per annum, pro rata for all those living within a London Borough (32 local authority districts plus the City of London). 

• Death in Service benefit – 3 x annual Salary 

Family FriendlyPolicies 

• Enhanced maternity and paternity pay 

• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 13 September 2026 

• Interviews will be held via Microsoft Teams during the week of 05 October 2026. To apply, please complete our online application form. 

• We actively welcome applications from people of all backgrounds, particularly those underrepresented in our workforce, including people of colour and candidates with disabilities. Adjustments are available throughout the recruitment process. 

• Adjustments are available throughout the application process. 

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our teams across Lansworth House and Gareth Stacey House, working flexibly between both sites to ensure young people are safe.

You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate assistance.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Assist with resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental assistance overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively. 

CLOSING DATE: Sunday 20 September 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.

We're looking for two ambitious Philanthropy Leads to join Marie Curie at an exciting time of growth.

As we invest significantly in philanthropy, you'll help secure transformational gifts, build relationships with high-net-worth supporters, and play a key role in shaping the future of one of the UK's most recognised charities.

This is a rare opportunity to join a team on an exciting growth journey and help build something truly transformational. The organisation is investing heavily in philanthropy, creating momentum, opportunity and the support needed to succeed

What you'll be doing

• Developing and delivering a strategy to secure significant philanthropic income from high-net-worth individuals
• Building and growing a pipeline of new prospects through research, networking and proactive relationship building
• Creating bespoke engagement plans that inspire supporters and deepen long-term commitment
• Leading five and six-figure funding conversations with confidence and credibility
• Partnering with senior leaders, trustees, patrons and volunteers to unlock networks and opportunities
• Representing Marie Curie externally and building relationships with influential audiences across the UK
• Helping shape the future of philanthropy at Marie Curie through innovation, insight and strategic thinking

What we're looking for

• A proven track record of securing major gifts or high-value partnerships
• Experience managing complex stakeholder relationships and influencing senior decision-makers
• Strong commercial awareness and the ability to identify and convert opportunities
• Excellent communication and relationship-building skills
• Confidence making significant funding asks and managing long-term donor relationships
• Resilience, curiosity and a proactive approach to new business development
• A collaborative mindset and desire to contribute to a growing, ambitious team

You don't need to come from a charity major gifts background. We welcome applications from individuals with transferable experience in relationship-led, high-value environments, including fundraising, wealth management, private banking, business development, partnerships or other client-facing sectors.

Please see the full job description

Application & Interview Process

• As part of your online application, you will be asked for a CV and a set of questions. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.

Salary: £50,000 - £55,000 (plus London Weighting up to £3,500 where applicable)

Contract:Full time, perm

Based:Hybrid position, with 1–2 days per week based in Marie Curie offices or hospices, including some travel as required.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.

Individual giving manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns with a focus on new product development and supporter journeys, driving supporter growth, income and lifetime value. 

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme and the growth of digital fundraising activity, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in multi channel individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Team Leader

Rough Sleeping Support Service, Portsmouth

37 Hours per week (Mon – Fri 8 am-4 pm)

Permanent

Salary Scale: 28 – 32 (£32,606 - £37,204 per annum)

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and/or poor mental ill health. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

Come join SSJ and lead the way in making a lasting impact as a Team Leader in the Rough Sleeping Support Service.

The Impact You'll Make:

As the Team Leader for the Rough Sleeping Support Service, you won't just manage a team—you will be the driving force behind creating a safe, empowering, and recovery-focused environment for vulnerable people.

You will be crucial in supporting people to build confidence, access opportunities for positive change, and sustain their journey toward recovery. This is a role for a dynamic, creative, and enthusiastic leader ready to translate vision into action on the front line.

Key Responsibilities:

• Team Development: Provide direct line management, regular supervision, and comprehensive coaching and mentoring to Senior and Project Workers. Identify and coordinate team training needs.
• Operational Excellence: Support the Service Manager in ensuring all staff duties are executed safely, correctly, and according to best practice.
• Client & Staff Support: Act as a reliable point of escalation for complex service user and staff issues, ensuring smooth, professional resolution.
• Service Quality: Promote and embody a person-centred and trauma-informed approach in all service delivery.

Essential Qualities and Skills

We are looking for a candidate who is highly motivated, professionally astute, and brings both compassion and structure to the role.

• Exceptional Communication: Really strong verbal and written skills, enabling professional, approachable communication across the entire organisation, from front-line staff to senior management.
• Leadership & Support: Previous experience in a supervisory or line management role (highly beneficial) with a demonstrable ability to mentor and coach staff effectively.
• Person-Centred Practice: A proven ability to work using a person-centred and trauma-informed approach, supporting individuals to meet their unique needs.
• Professional Standards: Excellent understanding of professional boundaries, safeguarding procedures, GDPR, confidentiality, and general IT systems.
• Initiative & Teamwork: The ability to work seamlessly as part of a team while also using high levels of initiative when necessary.

Who We're Looking For:

The ideal candidate possesses deep, practical knowledge of the complexities facing those who experience homelessness.

• Sector Experience: Substantial knowledge and hands-on experience working directly with people who are, or have been, homeless, including rough sleepers, those with complex social needs, and people at risk of homelessness.
• Complex Needs Awareness: Good knowledge of the issues surrounding problematic substance use, poor mental ill health, and the relationship between these factors and homelessness. (Training will be provided, but prior knowledge is a distinct advantage.)

What we can offer you

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme

SSJ are an equal opportunities employer and we encourage applicants from all backgrounds and walks of life

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: 09:00am on Monday 21^st September 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier. Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.

Job Types: Full-time, Permanent

Pay: £32,606 – £37,204 per year

Benefits:

• Cycle to work scheme
• Employee discount
• Health & wellbeing programme

The National Lottery Community Fund is recruiting for a Stakeholder Engagement Manager, a key role in our External Affairs Team within our Communications, Impact and Influence Team.  

This role offers an exceptional opportunity to shape our stakeholder engagement during an exciting time. You will position the Fund as a convening force in civil society, advancing community priorities through evidence-based advocacy that demonstrates how our funding strengthens communities.

Using your insight into the sector, you will work with colleagues to map and manage priority stakeholder relationships relevant to our missions and the impact of our funding. You will develop targeted engagement strategies to strengthen and diversify our stakeholders, delivering key activities including communications, events, briefings and meetings to support the development of these relationships.

You will identify and act upon opportunities to demonstrate the impact of our funding on communities and how it aligns with relevant and influential stakeholders and organisations. You will have strong project management experience, with a robust approach to tracking relationships and managing stakeholder data, ideally through the use of Stakeholder Relationship Management (SRM) systems.

The ideal candidate will bring a strong communications and engagement background, as well as experience in working with senior level stakeholders. Ideally you will have had exposure to the voluntary, community and social enterprise sectors. You should excel at building relationships with diverse stakeholders and be adept at navigating complex external environments.

Key responsibilities:

• Map and prioritise the Fund's stakeholder framework, identifying key influencers and decision-makers across sectors, ensuring an effective cadence of engagement (making it clear who are we talking to, when and why)
• Design strategic engagement plans that align stakeholder relationships with our missions and corporate plan, as part of the Fund’s integrated communications strategy
• Coordinate high-profile events and engagement opportunities that strengthen the Fund's position in civil society
• Lead a range of stakeholder communications, including newsletters, bespoke emails, meetings and briefings.
• Lead the creation of stakeholder toolkits and narrative materials that enable senior leaders and colleagues to engage effectively
• Build measurement frameworks to evaluate the impact of stakeholder engagement activities
• Provide expert counsel to colleagues on relationship management and influencer engagement
• Maintain the SRM system and support colleagues across the Fund to use appropriately.

Interview Details:

Date: W/C 28th September

Format: Virtual

Location: UK Wide

We have a hybrid approach to working. Work pattern will be agreed with the successful candidate. Our offices are in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle.

If you would like an informal conversation about the role specifically, please contact us.

Any questions about the recruitment process, please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential criteria

• Strong experience in stakeholder engagement and partnership development, with a track record of advising at senior levels.
• Proven ability to design and deliver engagement programmes that meet organisational objectives.
• Experience in delivering high-level communications and events.
• Experience building stakeholder mapping tools and evaluation frameworks.
• Strong project management, coordinating complex engagement activities.
• Experience drafting and delivering high-quality presentation materials, often under tight timeframes.

Desirable criteria

• Understanding of, or background in VCSE, public sector or civil society partnership development.
• People management experience.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters and an independent charitable organisation dedicated to advancing free, fair and informed societies worldwide. Through the combined power of journalism, legal expertise and data intelligence, the Foundation works to strengthen independent media, improve access to justice, and promote responsible business practices to address some of the world's most pressing challenges.

We are seeking an experienced and proactive Executive Support Team Lead to lead the evolution of our newly centralised Business Support function. This is a unique opportunity to play a key role in shaping a centre of excellence that provides high-quality administrative, financial and operational support across the Foundation.

Leading a small but impactful team, you will drive service excellence, strengthen governance and controls, and deliver efficient, customer-focused support to colleagues across the organisation. You will oversee complex invoicing and billing processes, manage key systems and vendor relationships, and identify opportunities to streamline and improve the way we work.

As we transition from a decentralised administrative model to a more strategic and centralised approach, you will have the opportunity to design and embed best practices, build organisational capability, and help create a scalable support function that enables our teams to maximise their impact around the world. This role is ideal for someone who enjoys combining operational leadership with hands-on problem solving and is excited by the opportunity to build and shape a function for the future.

About the Role

As a Executive Support Team Lead at the Thomson Reuters Foundation, you will:

• Lead, coach and develop the Business Support Coordinator and Invoicing & Billing Analyst, overseeing workload planning, performance management, recruitment, onboarding and ensuring effective service coverage across the organisation.

• Act as a senior subject matter expert for the Foundation's core business systems (including SAP, Ariba and Convera), overseeing training, licensing, user support and escalation management while maintaining appropriate team resilience and back-up coverage.

• Oversee invoicing, billing, payment processing, sales order administration, vendor onboarding and procurement compliance, ensuring accuracy, strong financial controls and adherence to organisational policies.

• Manage organisational subscriptions, approved travel provider relationships, purchasing support and the resolution of financial administration queries, including expense investigations and budget coding issues.

• Lead the continuous improvement of business support processes, systems and documentation, driving greater efficiency, consistency, automation and service excellence across the Foundation.

• Develop and deliver guidance, training and performance reporting for business support services, identifying opportunities for further centralisation and supporting wider Operations objectives.

• Oversee delivery of core administrative services, including executive diary management, travel and event coordination, onboarding and offboarding administration, facilities support, shared inbox management, organisational records and contingent worker administration.

• Provide hands-on support for complex travel arrangements, staff induction activities, organisational website updates and logistics for Foundation-wide events, ensuring a seamless experience for colleagues and stakeholders.

About You

To be a Executive Support Team Lead at the Thomson Reuters Foundation, you will likely have:

• Proven experience in business operations, office management, business support or financial administration, including responsibility for leading and developing teams.

• Strong understanding of invoicing, procurement and financial administration processes, with a track record of ensuring accuracy, compliance and effective controls.

• Experience using ERP and financial management systems, such as SAP, alongside invoicing and payment platforms (e.g. Convera); familiarity with system administration and user support is advantageous.

• Previous experience within a charity, NGO or purpose-led organisation would be beneficial.

• Demonstrated people leadership skills, with the ability to coach, motivate and develop high-performing teams while fostering a collaborative and customer-focused culture.

• Excellent organisational and prioritisation skills, with the ability to manage multiple activities, balance competing demands and deliver results in a fast-paced environment.

• Strong analytical and problem-solving skills, coupled with sound judgement and a continuous improvement mindset focused on enhancing processes, efficiency and service delivery.

• Confident communicator and relationship builder, capable of working effectively with senior stakeholders, programme teams and external suppliers, while handling sensitive and confidential information with discretion and professionalism.

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

TheThomson Reuters Foundationisthe corporatefoundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and USA, we leverage our media, legal and data driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. Through news, media development, free legal assistance and data intelligence, we aim to build free, fair and informed societies.

The Purple Elephant Project is looking for a passionate and energetic Community & Events Fundraiser to grow our fundraising and strengthen our local connections,particularly across the London Boroughs of Richmond and Hounslow.

We are expanding our team with this new role. As Community & Events Fundraiser you would be building on and developing already established relationships with local schools, community groups, supporters and organisations, inspire community fundraising, and plan and deliver exciting events, including our annual Purple Party.

We’re looking for a confident, creative and organised fundraiser who enjoys bringing people together, building lasting relationships and making things happen. Previous experience of community or events fundraising is essential, along with strong communication skills and a genuine commitment to the charity’s child-centred ethos.

This is a fantastic opportunity to join a small, friendly team and play a key role in growing our local community and making a real difference to children and families.

If you help us bring our community together and raise vital funds for the Purple Elephant Project, we’d love to hear from you.

Night Specialist Behavioural Support Workers

We're looking for a kind, compassionate and resilient Night Specialist Behavioural Support Workers to join our Learning disabilities Social Care Service in Hertfordshire.

£29,672.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behavioural Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

The working pattern for this role consist of: 21:30-07:30 overnight shifts

Note: This is a fixed term contract for 1 year

What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments

What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job description on our website

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Worker to play a pivotal role in our Domestic Abuse Service in Ealing

Sounds great, what will I be doing?

The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.

Additionally, the position emphasises the importance of children's development and wellbeing by providing educational, recreational, and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work.

It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.

In addition, the post holder must be skilled in partnership working with statutory, voluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We're looking for a kind, compassionate and resilient Support Workers to join our Homelessness and complex needs Social Care Service in Kensington & Chelsea.

£30,784.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The working pattern for this role consist of:

Two positions in the Heaney Hub S609. Rolling over a 8 week period.
Three positions at 132 Lancaster Road S625. Rolling over a 4 week period.

Morning shift 7.30am to 3.30pm
Afternoon shift 2.00pm to 10.00pm

40 hour positions.

One role is already advertised.

What you'll do:
- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
- The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
- Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Empower customers to be part of the local community and active participants in the local community as part of a Recovery Capital model.
- Liaise with partner agencies regarding making referrals where an unmet need has been identified via the multi-agency assessment.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments.

What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience

Desirable:
- Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Salary: £12,987 (FTE £32,469)
Location: Causton Street, hybrid working
Contract type: Part-time, six months fix term contract, 14 hours per week
Requirements: No DBS required
Closing date: 20 September 2026
Interview date: 25 September 2026 (in-person)

Are you an organised administrator with excellent attention to detail and the ability to manage a varied workload? We are seeking a Ministry Team Area Administrator to provide essential administrative support to the Ministry Team within the Edmonton Area.

This role plays an important part in supporting ministerial development across the Area, coordinating key processes and events, and ensuring the smooth administration of programmes that support clergy, Licensed Lay Ministers, ordinands and candidates for ministry. Working closely with the Area Director of Ministry and other ministry colleagues, you will help deliver a high-quality administrative service that supports the wider mission of the Diocese of London.

Job Summary

The Ministry Team Area Administrator provides administrative support to the Edmonton Area Ministry Team and is responsible for the efficient and effective administration of ministry-related activities across the Area. The role supports Ministerial Development Reviews, the Shared Discernment Process, curate development, training events and conferences, while maintaining strong working relationships with clergy, ordinands, candidates for ministry, training providers and diocesan colleagues.

Job responsibilities

· Coordinate and administer Ministerial Development Reviews (MDRs) for clergy and Licensed Lay Ministers.

· Support the administration of the Shared Discernment Process for candidates exploring ordained ministry.

· Provide administrative support for curates undertaking IME2 training and development.

· Organise conferences, study days, training events and residential programmes.

· Prepare agendas, meeting papers, minutes, correspondence and supporting documentation.

· Maintain accurate and confidential records in line with GDPR requirements.

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

· Educated to A-Level standard or equivalent.

· Experience working in an administrative role.

· Strong organisational and administrative skills with excellent attention to detail.

· Good IT skills, including proficiency in Microsoft Office.

· High standard of literacy and numeracy.

· Ability to work effectively with confidential information.

· Right to work in the UK.

· This role does not require a DBS check.

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

Our Mission and Values

At the London Diocesan Fund, our mission is:

“To support, serve and resource all parts of the Diocese of London in enabling every Londoner to encounter the love of God in Christ.”

Our values shape how we work, make decisions, and support one another. We are looking for someone who reflects these in their approach:

· Confident- We work with clarity, competence and discipline to make timely, transparent decisions that benefit those we serve.

· Compassionate- We act with empathy, dignity and fairness, placing people at the heart of our work and responding with care.

· Creative- We approach challenges with openness and curiosity, creating space for new ideas and better ways of working.

· Connected- We communicate openly so everyone experiences one joined-up LDF, where relationships and collaboration shape how we work.

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Senior Philanthropy Manager
Prostate Cancer UK
Location: Hybrid – a combination of remote and in-person working at our London Bridge office at least 4 days a month
Permanent and full-time role
Salary: Band 5 range of £51,250 - £60,250 pa

Prostate cancer is the most common cancer in the UK - stealing over 12,000 of our dads, grandads, brothers and friends every year.

As the largest men’s health charity in the UK, our ambition is clear: to create a world where no man dies from prostate cancer. And this is how we’re making that happen. We are the biggest public funder of prostate cancer research, investing millions to revolutionise testing, treatment, and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

This is an exciting and pivotal moment for high value fundraising at Prostate Cancer UK.  Through our £100 million Raise the Game appeal, we are accelerating our progress over the next 5 years, to transform how men and their families navigate prostate cancer. We are now seeking a Senior Philanthropy Manager to be at the heart of this mission – securing and stewarding major gifts that will directly fund life-saving research, drive innovation, and ensure more men receive the right treatment at the right time.  You will develop and lead on major donor fundraising, working with some of our most influential supporters to unlock gifts that drive real change.  You will also motivate and support a small team of fundraisers, and help them to successfully cultivate their portfolios.

About you
You will be a highly collaborative major gifts fundraiser with a strong track record of developing and securing high-five-figure and six figure gifts. You’ll thrive in fast-paced, ambitious environments, bringing both strategic thinking and the ability to turn plans into action. A confident communicator, people manager and natural relationship builder, you’ll be adaptable, curious and skilled at building trust and credibility with a wide range of internal and external stakeholders.

Experience in health or medical fundraising would be valuable, but not essential.  What is essential is your ability to interpret complex, specialist information into compelling funding propositions.  Underpinning all of this is your passion for driving positive change and your belief in the power of philanthropy to make a meaningful difference.

What we offer
Join our team and be part of an award-winning charity. We’ll support you to develop your skills and expertise.
We offer a competitive benefits package, including:

• Generous leave entitlements that increase with service
• One ‘development day’ a month to use for training or personal development
• Enhanced contributory pension scheme
• Life insurance and group income protection
• Health Cash Plan
• Life and wellbeing advice and support via our Employee Assistance Programme
• Discounted gym membership and high street shopping discounts
• Loans for season tickets or cycles

Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Community’s Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Our people networks
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team:

• Pride – A safe space where LGBTQ+ colleagues – and our allies – can share their diverse lived experiences, celebrate LGBTQ+ culture and history, and create new ideas about how our organisation can be more inclusive and representative of LGBTQ+ people
• Mind and Body – Here to increase awareness, promote wellbeing and support colleagues affected by neurodiversity, mental health problems, disability and long-term illness
• Culture Club – Here to increase awareness and celebrate the different cultures and beliefs that we have in the organisation, so that we all have our cultures felt and feel welcomed

This is a career defining opportunity to work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.  We are partnering with Richmond Associates for this search.  To request a copy of the candidate information pack or to apply, please visit their website by following the Application button or contact Nicola Reames, Senior Consultant or Laura Sears, Consultant.

Closing date for applications is 9AM TUESDAY, 22 SEPTEMBER 2026 

Interviews are currently scheduled to take place from early October 2026.

Routes to Roots is looking for an inspiring, compassionate and proactive Centre Manager to lead the day-to-day operation and future development of the Genesis Centre in Poole.

This is not a role where you will spend every day behind a desk.

You will be at the centre of a busy, welcoming homelessness service: leading people, building partnerships, solving problems, developing opportunities and making sure that people experiencing homelessness or housing insecurity receive the very best possible support.

Some days will require strategic thinking. Others will require you to roll up your sleeves and help make things happen. We are looking for someone who can do both!

About the role

As Centre Manager, you will take the lead for the day-to-day running and continued development of the Genesis Centre, working closely with our Trustees, staff, volunteers and local partners. You will have real scope to shape how the service develops and to strengthen the Genesis Centre's role within Poole's response to homelessness.

You will be a visible and approachable presence within the Centre and the wider community, helping to raise the profile and reputation of Routes to Roots and strengthen our network of partners and supporters by:

• Leadership & strategy – working with the Trustees to deliver the charity’s strategic and operational plans, monitor outcomes and identify opportunities to improve and develop services.
• People & volunteers – leading and supporting employees and volunteers, including recruitment, induction, development, performance and wellbeing.
• Centre operations – overseeing the day-to-day running of the Centre, budgets, resources, premises, donations, food supplies, health and safety, safeguarding and compliance.
• Partnerships & community engagement – building strong relationships with BCP Council, homelessness services, health services, community organisations and other local partners, while representing Routes to Roots at networking events and community activities.
• Fundraising & sustainability – supporting the Trustees with fundraising, identifying grant opportunities and contributing to the financial sustainability and future development of the charity.
• Governance & reporting – providing Trustees with clear information on performance, finances, risks, incidents and strategic progress, and ensuring policies and procedures are effective and up to date.

About you

We are looking for someone with experience of managing people and/or volunteers and overseeing a service, programme or project, including budgets and resources.

You will ideally already have experience of working with people experiencing homelessness or vulnerability and be just as confident building effective relationships with someone walking through the doors of the Genesis Centre as with a volunteer, Trustee, commissioner or partner agency.

You will bring:

• Strong leadership, people-management and communication skills;
• Excellent organisation and the ability to manage competing priorities in a challenging environment;
• Strong problem-solving and decision-making skills, with the ability to turn strategy into practical action;
• New ideas, activities and partnerships that can improve outcomes for the people using the service;
• High standards around safeguarding, health and safety, incidents, complaints, records and the safe operation of the building;
• The ability to use data, feedback and what we learn from clients to understand what is working and where we can do better.
• An understanding of the importance of good governance, accurate records, performance information and safe working — but you will never lose sight of the people behind the processes;
• A compassionate, respectful and non-judgemental approach.
• Resilience, emotional maturity and the ability to remain calm under pressure.
• A proactive, flexible and solutions-focused approach.

Experience of grant applications, fundraising or working within the voluntary, housing, health or social care sectors would be advantageous.

Most importantly, you will share our belief that people experiencing homelessness deserve dignity, respect, opportunity and the right support to move forward.

Why join Routes to Roots?

Routes to Roots is a Poole-based homelessness charity with a Christian ethos and more than 20 years' experience of supporting people who are rough sleeping, vulnerably housed or rebuilding their lives following homelessness.

Our Genesis Centre is much more than a traditional day centre.

It is a place where people can eat, shower, wash clothes, receive practical help and simply feel welcome. It is also a place where people can connect with housing, health, substance use and other specialist services, take part in activities and begin to move towards something different.

At its best, Genesis is a place of opportunity, connection and change.

This is a unique opportunity to take a leading role in a charity that is committed to supporting people experiencing homelessness and vulnerability in Poole.

You will have the opportunity to shape the future development of the Genesis Centre, work alongside dedicated Trustees, staff and volunteers, develop meaningful partnerships across the community and see the direct impact of your work.

Interested?

If you are an experienced manager who is passionate about making a difference and would like to play a key role in the future of Routes to Roots and the Genesis Centre, we would love to hear from you.

Routes to Roots is committed to equality, diversity and inclusion and welcomes applications from people from all backgrounds.