Environment jobs

Job title: Senior Integrated Marketing Manager – Learn & Talent

Location: London (Shoreditch)

Reports to: Head of Marketing Campaigns

Salary: £42 - £52k (depending on experience) plus benefits

Hours: 9:30 am - 5:30 pm Monday to Friday, with hybrid working

About D&AD

D&AD is a not-for-profit creative organisation that stimulates, enables and celebrates creative excellence through world-class awards, masterclasses, inspirational content, events and new talent programs.

Great creative work drives better outcomes, and creative excellence is achieved through a diverse, inclusive, sustainable industry, doing relevant work and being representative of the communities it serves. Therefore, everything we do is designed to support these values and help the commercial creative industries to be fairer, more inclusive, and more robust to make excellent, impactful work.

You’ll participate in a company culture that fosters creativity, collaboration, equity and innovation, with an active social calendar, wellness program, DEI initiatives and professional development support.

About the role

We're looking for an experienced Senior Marketing Manager to lead integrated marketing campaigns across D&AD's Learn & Talent portfolio.

This role is responsible for developing and delivering strategic marketing campaigns that drive awareness, learner acquisition and revenue across a diverse range of professional development products - from accessible online courses and workshops through to premium bespoke learning programmes, executive education and enterprise learning solutions.

This is a strategic and hands-on marketing role requiring strong commercial acumen, excellent digital marketing expertise and experience marketing products with varying price points and customer journeys across both B2C and B2B audiences.

Working closely with Product, Partnerships, Sales and Digital teams, you'll develop integrated campaigns that attract new learners, nurture prospects and build long-term engagement with D&AD's learning offer.

You'll also support partner marketing activity to help grow the reach and impact of collaborative learning programmes and commercial partnerships.

Key Responsibilities

Campaign Development, Management & Delivery

• Develop integrated marketing campaign strategies and plans aligned to commercial, acquisition and audience growth objectives.

• Lead end-to-end campaign development and delivery across D&AD's learning portfolio, including online and in-person courses, bespoke training and enterprise learning solutions.

• Create audience-led campaign strategies, messaging frameworks, channel plans and customer journeys that reflect different products, audiences and purchase cycles - from free/lower-cost open courses to high-value bespoke learning programmes.

• Manage multiple concurrent campaigns across a diverse product portfolio, ensuring activity is delivered on time, within budget and to a consistently high standard.

• Coordinate cross-functional teams and external agencies to successfully deliver integrated campaigns across owned, earned and paid channels.

• Work closely with the Head of Marketing Campaigns to implement campaign strategies and recommend optimisations based on customer insight, testing and performance data.

Digital Marketing

• Deliver integrated digital marketing campaigns across email, paid media, social media, website, CRM and content marketing channels

• Manage campaign execution across marketing automation, CRM and paid media platforms, ensuring activity is delivered effectively and on schedule.

• Work closely with CRM and digital teams and agency partners to deliver and optimise digital campaigns, improve customer journeys, segmentation and campaign effectiveness.

• Create website content and pages to support campaigns.

• Support audience segmentation, customer journey optimisation and marketing automation to improve campaign effectiveness.

• Monitor campaign performance and use data and customer insights to recommend and implement ongoing improvements that maximise engagement, conversion and ROI.

Creative, Content & Communications

• Lead the development of compelling messaging and content that communicate the value of D&AD learning experiences.

• Work closely with Content, Design and Creative teams to create engaging campaign assets.

• Ensure consistency of brand and messaging across all customer touchpoints.

Performance, Measurement & Commercial Impact

• Define campaign objectives, KPIs and measurement frameworks aligned to commercial and audience growth goals.

• Monitor and evaluate campaign performance across digital and offline channels, using data, customer insight and testing to optimise activity throughout the campaign lifecycle.

• Deliver against agreed KPIs, including enrolments, lead generation, revenue, conversion, customer acquisition, retention and engagement.

• Produce regular campaign reporting and post-campaign evaluations, providing clear insights and recommendations to improve future performance.

Partner Marketing

• Plan and deliver co-marketing campaigns with industry partners, clients, sponsors and collaborators.

• Develop marketing toolkits and promotional assets that enable partners to support programme recruitment.

• Work with Partnership and Business Development teams to maximise commercial opportunities through joint campaigns.

Event Marketing

• Plan and deliver integrated marketing campaigns that drive registrations for Learn events, working closely with Programme, Partnerships and Production teams to align activity with content, speakers and key milestones.

• Coordinate campaign activity across digital, content, PR, social and email channels, including launches, speaker reveals and post-event follow-up, to maximise visibility, attendance and audience retention.

• Monitor sales, registrations and engagement throughout, making recommendations to optimise performance against commercial targets.

Stakeholder & Project Management

• Build strong relationships across internal teams including Product, Partnerships, Sales, Content and Creative, Digital and Operations.

• Manage external agencies and suppliers where required.

• Present campaign plans, results and recommendations to senior stakeholders.

• Support other areas of the business as needed, taking on ad hoc tasks and projects that fall outside core responsibilities.

Skills & Experience

We're looking for someone who brings:

• Significant experience in a senior marketing role delivering integrated marketing campaigns for a complex multi-product, B2B organisation

• Proven experience marketing education, training, professional development, membership, learning or service-based products.

• Experience marketing both online and in-person programmes, ideally across a range of price points - from self-service consumer products through to premium, consultative or enterprise offerings.

• Strong digital marketing expertise across email, paid media, social media, content marketing and campaign optimisation.

• Strong understanding of lead generation, CRM, marketing automation and customer lifecycle marketing.

• Commercial mindset with experience delivering revenue and growth targets.

• Strong analytical skills with experience using campaign data to optimise performance.

• Strong copywriting skills, crafting clear, persuasive copy that engages the target audience and stays true to brand voice across channels.

• Experience managing marketing budgets and agency relationships.

• Excellent stakeholder management and project management skills.

• Outstanding communication and briefing skills.

Personal Attributes

• Strategic and commercially minded.

• Customer-focused with a strong understanding of different audience needs.

• Collaborative and relationship-driven.

• Organised, proactive and able to manage multiple priorities.

• Curious about learning, creativity and innovation.

• Comfortable working in a fast-paced, deadline-driven environment.

• A passion for the creative industries.

Benefits

D&AD offers a competitive salary, flexible working arrangements, and a comprehensive benefits package. We're committed to supporting the well-being and professional development of all our employees.

Other

D&AD is committed to diversity, equality, equity, inclusion and respect for all. Providing a work environment in which all employees are treated with fairness, respect and dignity and which is free of discrimination, victimisation, bullying and harassment. At D&AD we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Please contact us to let us know if you need any reasonable adjustments to be made for any part of the recruitment process.

In order to comply with the Prevention of Illegal Working, Immigration, Asylum and Nationality Act, you will need to provide appropriate documentation that proves that you are eligible to work in the UK.

Due to the number of applications we receive, we regret that you will not be contacted unless you are shortlisted for an interview. If you have not heard from us within three weeks of the closing date of your application you should assume that you have not been successful on this occasion.

About Cynthia Spencer

Cynthia Spencer Hospice provides specialist palliative and end-of-life care for people living with life-limiting illnesses across West Northamptonshire, as well as vital support for their families. Cynthia Spencer Hospice Charity works alongside the Hospice to raise the additional funds needed to help sustain and develop these essential services. We are on an ambitious journey to grow our income, strengthen our relationships across the community and ensure specialist hospice care is available for everyone who needs it, now and in the future.

About the Role

We have an exciting opportunity for an Events Fundraiser to join our growing Income Generation & Communications team and support the delivery of fundraising events that make a real difference to local people and their families.

Reporting to the Community & Events Fundraiser Lead, you will play a key role in organising and delivering a range of fundraising and challenge events, helping to maximise income, recruit participants and provide excellent supporter experiences. You will combine strong event organisation and project management with a clear focus on fundraising, ensuring our events are delivered safely, professionally and cost-effectively while encouraging participants to develop a longer-term relationship with Cynthia Spencer Hospice.

You will work with volunteers, participants, suppliers and colleagues to ensure events are delivered successfully while building strong relationships with supporters and acting as an ambassador for Cynthia Spencer Hospice.

Duties and Key responsibilities

• Support the Community & Events Fundraiser Lead in delivering the Events Fundraising Strategy and contribute to annual income and activity planning.
• Coordinate and deliver an agreed portfolio within the annual fundraising events programme, working towards agreed income, participation and activity targets.
• Identify, research and recommend opportunities to develop and diversify the Hospice’s fundraising and challenge event portfolio.
• Create and manage detailed project plans, event schedules, timelines and critical delivery milestones.
• Work with the Community & Events Fundraiser Lead to plan and deliver flagship fundraising events such as the Twilight Walk and Colour Run, taking operational responsibility for agreed events within the programme.
• Coordinate event logistics including venues, suppliers, contractors, equipment and other operational requirements, ensuring events are delivered on time and within agreed budgets.
• Develop and grow the Hospice challenge events programme, researching new opportunities and managing relationships with relevant third-party event providers.
• Recruit, engage and support event and challenge participants, providing fundraising advice, resources and encouragement to help maximise their fundraising.
• Develop strong participant stewardship and communications, ensuring supporters receive timely recognition and thanks and encouraging repeat participation and longer-term engagement.
• Identify opportunities to maximise event income and return on investment through participant fundraising, additional income opportunities and effective cost management.
• Recruit and coordinate volunteers required to support fundraising events, including rotas, briefings and appropriate event-day support.
• Work closely with the Marketing Team to promote events, support participant recruitment campaigns and develop effective event communications and content.
• Monitor event budgets, income and expenditure and regularly report performance against agreed income and participation targets.
• Complete post-event evaluations, using participant feedback, financial results and performance information to make recommendations for future events.
• Complete appropriate risk assessments and ensure licences, permissions, insurance and event documentation are in place.
• Ensure events comply with relevant legislation, health and safety requirements, the Code of Fundraising Practice and Hospice policies.
• Maintain accurate participant and supporter records on the fundraising CRM and ensure information is recorded in accordance with GDPR requirements.
• Work collaboratively across the Income Generation & Communications team and support wider fundraising activity where required.

About You

• Experience & Knowledge
• Experience of successfully organising and delivering events or complex projects from initial planning through to delivery and evaluation.
• Experience of managing budgets and working towards financial or other measurable targets.
• Experience of coordinating suppliers, contractors, stakeholders or volunteers.
• Experience of managing multiple projects or events simultaneously.
• Fundraising event or challenge event experience would be advantageous.
• Experience of working within the charity or not-for-profit sector would be desirable.
• Knowledge of event health and safety, risk assessment and compliance requirements would be advantageous.
• Experience of using CRM/database systems would be desirable.

Skills & Attributes

• Strong project-management, organisational and planning skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities, deadlines and changing demands.
• Proactive, practical and solutions-focused, with the ability to remain calm under pressure.
• Commercially aware, with an understanding of the importance of income generation, cost control and return on investment.
• Able to build positive relationships with participants, volunteers, suppliers and colleagues.
• Strong attention to detail and a commitment to delivering high-quality supporter experiences.
• Good IT skills, including Microsoft Office and CRM/database systems.
• Willing and able to work flexibly, including evenings and weekends as required.
• Full UK driving licence and access to a vehicle.

General Responsibilities

The postholder will:

• Work within and promote the Charity’s values, policies and procedures.
• Maintain confidentiality and comply with data protection requirements.
• Take responsibility for their own professional development.
• Attend relevant meetings, training and Charity activities.
• Work collaboratively with colleagues and contribute positively to the wider organisation.
• Undertake any other reasonable duties appropriate to the level and responsibilities of the post.

We are an equal opportunity employer and welcome applications from all backgrounds who meet the requirements of the role. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.

Turn bold ideas into real‑world impact

At Community Integrated Care, we believe everyone deserves the opportunity to live the best life possible. Our Partnerships & Communities team delivers ambitious, multi‑partner programmes that tackle inequality, open doors, and create lasting change for disabled people and the communities we serve.

We’re now looking for an experienced Project Manager - Brand Partnerships, Innovation & Social Impact to lead the delivery of complex, high‑impact programmes across England and Scotland – working with partners, funders, colleagues and people with lived experience to turn strategy into action.

If you thrive in complexity, care deeply about social impact, and love bringing people together to deliver meaningful outcomes, this could be the role for you.

This is a full time permanent role with travel to our head office in Widnes at least once a week with regional and national travel as and when required so our ideal candidate will be based within an hours commute of Widnes.

What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

You’ll lead projects end‑to‑end – from early concept and funding through to mobilisation, delivery, evaluation and legacy – ensuring programmes are well governed, well delivered and genuinely impactful.

In this varied and high-profile role, you will be:

• Managing a diverse portfolio of projects, campaigns and partnerships, delivered to agreed scope, budget, timelines and quality
• Working closely with external partners, funders and suppliers to coordinate delivery and maximise impact
• Applying consistent, high‑quality project management standards, documentation and governance throughout the project lifecycle
• Leading risk, safeguarding, health & safety and compliance management across community‑focused programmes
• Producing board, partner and audit‑ready reporting, giving clear visibility of progress, risks, outcomes and learning
• Leading impact reporting and evaluation – turning data and insight into evidence, learning and future opportunity
• Managing project budgets, resources and supplier relationships to ensure value for money and compliance
• Supporting and developing colleagues, building strong project discipline, capability and collaboration across the team
• Representing our work confidently in presentations, reviews, events and partner forums

This is a highly collaborative role, working closely with colleagues across Partnerships & Communities, Group Projects, Operations, Support Services and external organisations.

 Our ideal candidate:

You’ll be a confident and values‑driven project professional who combines strong delivery discipline with empathy, creativity and influence.

• Proven experience leading complex projects end‑to‑end in multi‑stakeholder environments
• A strong understanding of project governance, assurance, risk management and portfolio delivery
• Experience working with partners, community organisations or suppliers, building trusted, productive relationships
• Confidence managing budgets, financial planning and value‑for‑money decisions within projects
• Excellent communication skills – able to translate complex information into clear, engaging messages for varied audiences
• Experience using project management tools and digital reporting platforms (e.g. MS Project, Smartsheet, Jira, Visio or similar)
• A recognised project management qualification (PRINCE2 Practitioner or equivalent) or equivalent experience
• A genuine commitment to inclusion, co‑production and social impact, with an understanding of safeguarding and ethical delivery
• Above all, you’ll be motivated by purpose, comfortable with ambiguity, and excited by the opportunity to turn ideas into mobilised, high‑impact programmes.

Why join Community Integrated Care?

• Be part of one of the UK’s leading social care charities, delivering nationally recognised, high‑profile programmes
• Work on ambitious partnerships and campaigns that genuinely change lives
• Enjoy flexible and hybrid working arrangements
• Access learning, development and progression opportunities in a supportive, values‑led culture
• Be trusted to lead, influence and shape work that has a lasting legacy 

Ready to make a difference?

If you’re an experienced Project Manager who wants your work to mean something, we’d love to hear from you.

Apply now and help us turn partnerships into progress, and ambition into impact.

Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

PIN is an international non-governmental organisation providing humanitarian assistance, supporting human rights, and driving sustainable development in more than 30 countries worldwide.  

In the UK, we are planning to launch the One World Film Festival as well as our flagship education programme, One World in Schools. Through this programme, young people develop greater awareness of global issues, build empathy and understanding of different lived experiences, and strengthen their ability to question information, bias, and narratives.Through innovative educational resources, school partnerships, and film-based learning, One World connects students with real-world challenges and solutions from around the globe. 

About the Role 

We are seeking an ambitious, entrepreneurial and relationship-focused Partnerships & Engagement Manager to lead the development of new income streams from philanthropists and the wider public. 

This is an exciting opportunity to build and grow a fundraising portfolio that will support One World in Schools in the UK, while also generating funding for PIN’s broader humanitarian and development programmes internationally. 

The successful candidate will cultivate and steward major donors, develop compelling fundraising propositions, and identify innovative ways to engage supporters with the impact of our work. They will also play a leading role in establishing and delivering the organisation’s One World engagement strategy, leveraging film screenings, festivals, partnerships, and events to strengthen stakeholder engagement and create new fundraising opportunities. 

We welcome applications from candidates both within and outside the charity sector. If you have experience in sales, business development, marketing, client relationship management, partnerships, or other commercial roles and believe you have transferable skills relevant to fundraising and stakeholder engagement, we encourage you to apply. We are particularly interested in candidates who can demonstrate a track record of building relationships, influencing decision-makers, and generating income or support for a cause, product, or service. 

Key Responsibilities 

Fundraising Strategy & Income Generation 

• Develop and implement a fundraising strategy focused on securing support from philanthropists, trusts, and members of the public. 

• Build and manage a pipeline of prospective major donors and philanthropic partners. 

• Create meaningful supporter journeys that deepen engagement and encourage long-term giving. 

• Develop compelling cases for support and fundraising materials that communicate the impact of One World in Schools and PIN’s global programmes. 

• Work closely with programme colleagues to translate programme outcomes into engaging donor propositions. 

Stakeholder Engagement & Partnerships 

• Build and maintain relationships with influential stakeholders, ambassadors, supporters, and partners who can advance fundraising objectives. 

• Represent PIN at networking events, donor meetings, conferences, and public engagements. 

• Develop opportunities for strategic partnerships with organisations, institutions, and individuals aligned with One World’s mission. 

One World Engagement Strategy 

• Lead the development and implementation of the fundraising stakeholder engagement strategy for One World engagement strategy in the UK. 

• Identify opportunities to use documentary film and storytelling as tools for audience engagement, awareness raising, donor cultivation, and fundraising. 

• Support OWIS UK Coordinator to build relationships with filmmakers, cultural institutions, schools, venues, and festival partners. 

• Plan and deliver film screenings, events, and related engagement activities that support fundraising and stakeholder development goals. 

Communications & Collaboration 

• Work closely with staff from PIN UK staff as well as PIN’s international offices to develop engaging fundraising campaigns and donor communications. 

• Build partnerships with marketing and media channels. 

• Monitor fundraising performance, analyse results, and identify opportunities for improvement. 

• Maintain accurate donor records and ensure compliance with fundraising regulations and GDPR requirements. 

Person Specification 

Essential 

• Excellent communication, presentation, and networking skills. 

• Demonstrated success in cultivating and managing stakeholder relationships. 

• Ability to develop compelling fundraising or sales propositions and cases for support. 

• Experience managing multiple projects and priorities in a dynamic environment. 

• Strong organisational skills and attention to detail. 

• Commitment to humanitarian, development, education, and social justice values. 

Desirable 

• Experience working with philanthropic and corporate networks in the UK. 

• Experience of fundraising for international development, humanitarian, education, or cultural organisations. 

• Understanding of fundraising principles and good practice in the UK. 

• Experience using storytelling, events, cultural engagement, or creative content to build relationships with supporters and drive fundraising outcomes. 

• Knowledge of documentary film, film festivals, cultural engagement, or arts-based fundraising. 

• Familiarity with CRM systems and fundraising data management. 

• Based in London. 

What We Offer 

• The opportunity to help shape and grow an innovative fundraising function with significant potential for impact. 

• A chance to support transformative educational programmes in the UK and life-changing humanitarian and development work globally. 

• A collaborative and mission-driven international organisation. 

• Professional development opportunities and engagement with global programmes and partners. 

• Work from home and flexible working hours. 

Hybrid - London WC1H - we operate hybrid, flexible working practices with 20% of your time per month being office based

Join the ACU as Head of Communications and Engagement and use your expertise and experience to help us in our mission to be the voice of Commonwealth universities, supporting them to collaborate and to advance their contribution to sustainable development.

Working at the intersection of higher education and international development, The ACU offers a unique opportunity to make a real difference. We are one of the largest, most diverse international university networks, bringing together over 400 members in more than 40 countries, and our official role within the Commonwealth and United Nations affords an impactful platform for advocacy and strategic partnerships.

The role
The Head of Communications and Engagement leads ACU's external voice and its member engagement function, ensuring that our member universities experience ACU as a present, credible and valuable partner. This role is the primary custodian of how ACU communicates with the world and how relationships with members, stakeholders and partners are built, maintained and deepened.

You will develop and lead an integrated communications and engagement strategy, ensuring all activity is strategically aligned, well-coordinated and delivered with maximum impact.

Working closely with the Director, you will provide leadership in shaping the external affairs of the ACU, finding new and creative ways to communicate ACU's work and impact, strengthen our position with key audiences and platform our advocacy messages within the sector and with key decisions makers including at major multilateral forums. You will oversee marketing efforts to drive participation with our member opportunities and for our managed programmes and will be responsible for contract fulfilment for a range of external clients. You will also lead on internal communications in support of our people and culture agenda. 

Working with the Head of Membership and Events and Head of Policy and Research, you will be jointly responsible for the membership strategy, leading an international engagement team to ensure that our offer is visible to members, and our diverse and geographically dispersed network feel engaged and see the value of membership.

Who are we looking for?
We are looking for an experienced senior leader who can bring a strategic and an integrated approach to communications and engagement, enjoys working in a collaborative international environment and who will foster creativity and innovation to deliver maximum impact.

You will:

• Bring a track record of leading integrated communications strategies in complex contexts, alongside experience of membership engagement or institutional relationship management at a senior level.
• Have worked at senior level in marketing or communications, be skilled in devising and implementing successful communication strategies and plans, audience segmentation, content creation, delivery and the use of the various channels for effectiveness
• Be comfortable holding the strategic and the relational in equal measure, and understand that in a membership organisation, communications and engagement are two sides of the same endeavour.
• Be a strategic thinker, know how to use data and insight to direct a team's activity, and understand how to design an engagement model that utilises personalised account management and varied communications channels to reach diverse audience segments with targeted messages 
• Be comfortable leading a small, dispersed team- including a network of regional engagement leads across ACU's core geographies - setting strategic direction and supporting consistent standards and autonomous delivery 
• Be energised rather than daunted by breadth: moving between brand strategy and member retention, hands-on delivery and team leadership

What to expect
We see equity, diversity and inclusion as fundamental to our mission and we value the many different perspectives that people from all backgrounds bring to our collective performance (you can find more about our commitment to equity, diversity and inclusion and safeguarding on our website by clicking here). We believe in investing in all our people and creating cultures in which everyone can thrive.

We offer a fantastic package of benefits including:

• 27 days annual leave, 8 bank holidays (pro rata - part-time employees) and 4 Christmas closure days
• Generous pension scheme – 5% employee contribution, 10% employer contribution 
• Enhanced maternity, paternity, and shared parental leave
• Significant investment into your personal and professional development
• Regular social activities
• Health and wellbeing programmes
• Give as you earn charitable donations scheme
• Cycle to work scheme
• Interest-free travel season ticket loan

How to apply
Apply via the apply button which will redirect you to our recruitment portal.

Closing date: 27th August 2026 at 23.45 pm.

Interviews will take place on 7th September 2026.

First stage interviews will take place virtually. A second stage will be conducted in-person at our London office in the week commencing 14/09/2026.

The Head of Vocations and Discernment will offer national leadership of the ongoing renewal of lay and ordained ministerial vocations in the Church of England. This will include a broad span from encouraging initial enquires through to the smooth operation of national discernment processes.

Leadership

• Lead the renewal of ministerial vocations across the Church of England at a national level to ensure the church has the lay and ordained leaders we need to fulfil our vocation to proclaim afresh the Gospel in every generation including this one.

• Lead the development and operational excellence of the Shared Discernment and Candidates Panel processes, ensuring that the processes meet the evolving needs of the whole church. This will include personally leading panels on occasion and ensuring that high-quality training for people involved in discernment continues to develop and evolve over time.

• Ensure that strong foundations of Christian prayer and discipleship are developed and maintained as key foundations for the renewal and discernment of ministerial vocations in the church.

• Build trust and confidence with key stakeholders, especially Bishops and diocesan officers working in vocations and discernment.

• Lead the national Vocations & Discernment team, developing and shaping the team as necessary, with a clear focus on delivering the renewal of ministerial vocations that the church needs.

• Ensure good safeguarding practice is embedded into the work of renewing ministerial vocations and discernment across the Church of England.

• Play an active role in the wider work of the Ministry Development Team, especially as a member of the Ministry Leadership Team.

• Represent the Church at a national level on matters of vocations and discernment within the Church of England, with ecumenical colleagues and with wider society.

Management

• Line manage the national Vocations and Discernment Team directly or indirectly as appropriate.
• Manage the Vocations and Discernment budgets with a clear focus on supporting the key objective of renewing ministerial vocations across the church.

Governance

• Synthesise complex information into clear reports, proposals and recommendations for senior governance bodies
• Work in collaboration with the Lead Bishops for Vocations and Discernment and the relevant advisory group(s)
• Ensure that the advisory group(s) actively support the renewal of ministerial vocations, including by ensuring it has the membership it needs and by facilitating regular productive meetings of the group(s).
• Support the work of the Ministry Development Board (who oversee the work of the Ministry Development Team) plus the Archbishops' Council and College/House of Bishops as necessary.

Essential

Skills & Abilities:

• A passionate and convincing advocate of Christian ministerial vocation and prayerful discernment with a capacity to personally prayerfully discern.
• An accomplished inherently collaborative leader who can offer strategic, creative and entrepreneurial leadership which draws on data analysis and is rooted in Christian prayer.
• A proven ability to work fluently across the breadth of Church of England traditions.
• A strong networker who can inspire confidence from a wide range of stakeholders across the church.
• A track record of successfully initiating and implementing change.
• Excellent written and verbal communication skills, with an ability to adapt to a wide range of audiences including formal reports for senior leaders.
• Strong administrative skills, including good familiarity with Microsoft 365/Office and CoPilot.
• An ability to hold a portfolio of high profile work and to progress it at pace, prioritising and delegating well, and adapting and adjusting in response to feedback and experience.

Knowledge/Experience

• A strong fruitful track record of creative nurturing and discerning of ministerial vocations in the Church of England.
• A working knowledge of the Shared Discernment Process
• A proven commitment to serving the breadth of the church and enabling a diverse range of people to pursue their vocations.
• Substantial experience of ministry in the Church of England (lay or ordained).
• An established manager with line management and budget management experience.
• A strong understanding of safeguarding within the Church of England (further training will be provided).

Personal Attributes

• High levels of emotional maturity and self-awareness. Sophisticated handling of conflict and difference.
• Resilience in complex relational environments.
• This post is subject to a genuine occupational requirement (GoR) that the post holder be a committed, communicant member of the Church of England under Part 1, Schedule 9 of The Equality Act (2010), as the post holder will lead on renewing ministerial vocations in the Church of England, including personal engagement in discernment processes, through prayer and appeals to theological and spiritual understandings of the Church and God's way of calling people to lay and ordained ministry.
• Further the post-holder will be engaged in consulting and giving advice to dioceses on vocations based on those same understandings and in the context of prayer, preaching and spiritual/theological advice.
• In light of the GoR above, the post holder will need to have a disciplined pattern of prayer and personal discipleship to sustain them in their ministry and to enable that ministry to be fruitful in the life of the church.
• This role will involve regular travel (including some which require the post holder to be away from home overnight) in England and occasional weekend work.

Applications close 07 September 2026 23:55, please ignore the Charity Jobs closing date.

This is far more than a traditional Finance Manager position.

As Finance Manager, you'll lead the day-to-day finance function while helping shape the future of financial management at British Universities and Colleges Sport (BUCS). Reporting to the Director of Business Operations and leading our Finance Assistant, you'll be responsible for delivering high-quality management accounting, budgeting, forecasting and financial reporting that enables informed decision-making across the organisation.

Alongside ensuring excellent financial governance and control, you'll have the opportunity to modernise and transform the finance function. From improving management information and financial processes to leading the redesign of our purchase-to-pay process and supporting wider digital transformation, you'll play a key role in ensuring finance helps deliver our ambitious Strategy 2030.

We're looking for a fully qualified CIMA/CGMA accountant who combines strong management accounting expertise with a passion for continuous improvement. You'll enjoy working collaboratively with colleagues across the organisation, translating financial information into meaningful insight, challenging assumptions, and identifying opportunities to improve efficiency, strengthen financial sustainability and maximise the value of BUCS' financial resources.

If you're excited by the opportunity to build, influence and make a lasting impact within a values-led organisation that supports student sport across the UK, we'd love to hear from you.

Working at BUCS

BUCS prides itself on being an ambitious and challenging place to work, where staff enjoy work, embrace development opportunities, and have fun.

Benefits include:

• Generous Pension Scheme
• Paid Health Care Plan
• Tax-free - Cycle to work scheme
• Christmas Closure 
• Volunteering Day leave
• Flexible - hybrid working
• Wellbeing and Social activities
• Company-supported Learning and Development opportunities

How to Apply

Please apply via our recruitment platform Applied.

This will take you to the BeApplied platform which we use for our recruitment. 

Should you have any questions about the role, please contact Jude Edwards, Director of Business Operations.

Application deadline: 

13th August 2026, 22:00

Interview Information:

If successful candidate will be called to interview on the provisional date of 26th or 27th August 2026.

Candidates who successfully advance to the interview stage will receive further information about logistics and tasks via email. Some candidates may process to a second interview, which will be communicated accordingly. If any reasonable adjustments are required, please communicate them when accepting the interview offer.

Due to the expected high number of applications, it is likely we will only be able to provide feedback to those who reach the interview stage. If you don’t hear from us within two weeks of the closing date, please assume that, unfortunately, your application has not been successful. 

Applicants should have the right to work in the UK and will be asked to provide proof of their eligibility to work in the UK before employment is confirmed. 

Data Protection Statement

Any personal data submitted to BUCS in the course of this recruitment process will be held securely and processed solely for the purposes of recruitment. It will be held for the duration of the recruitment process, and if employed by BUCS, for the duration of the contract of employment and to fulfil the statutory, or recommended, retention periods when no longer an employee of British Universities and Colleges Sport. BUCS will comply with data protection legislation at all times and in line with BUCS Privacy Policy.

As Senior People Officer, you'll play a key role in delivering a high-quality People service across SSAFA. This is a blended role, combining employee relations advice and case support with hands-on responsibility for wellbeing, employee engagement and inclusion. Working closely with managers and colleagues across the organisation, you will help to resolve people matters fairly across the full employee lifecycle, while also developing initiatives that strengthen employee experience and organisational culture.

This is not a specialist employee relations role, nor is it solely an employee engagement role.

We are looking for someone who is motivated by both aspects and is keen to broaden their experience across:

• Employee engagement, wellbeing and inclusion initiatives, from shaping ideas through to delivery and evaluation
• Employee relations advice and case management, with support to continue developing your knowledge and confidence
• Building relationships, influencing stakeholders and coaching managers
• Organisational change, culture activity and cross-organisational people projects
• Policy development, internal communications and continuous improvement

Based at SSAFA's Central Office in London, the role offers flexibility to work remotely in line with organisational needs. However, you must be willing and able to travel to the office at short notice when required.

About the team

You'll join a collaborative and supportive People & Organisational Development team that is passionate about delivering an excellent service and continuously improving the employee experience. We value partnership, professionalism, compassion and inclusion, working together to help colleagues and managers thrive. In this role, you'll work closely with:

• Learning & Organisational Development
• People Systems & Operations
• Leaders and managers
• Project and change teams
• Internal Communications and other corporate functions

This cross-organisational exposure will give you valuable insight into how different teams work together to support SSAFA's mission.

About you

You are someone who enjoys building relationships, listening to colleagues and turning feedback or ideas into practical improvements. You are comfortable working collaboratively across teams, communicating with different audiences and helping to create an inclusive and engaging employee experience. You will bring sound judgement, empathy and curiosity, and be able to manage changing priorities in a fast-paced environment.

We're looking for someone who:

• Has experience in a generalist HR, employee engagement, wellbeing, inclusion, or related people-focused role and is ready for the next step in their career.
• Can demonstrate experience of contributing to or delivering engagement, wellbeing, inclusion, culture or employee experience initiatives.
• Has a sound understanding of HR practice and employment law, with the willingness and ability to develop further practical experience in employee relations and case management.
• Can build trusted relationships, adapt their communication style and work collaboratively with colleagues, managers and stakeholders at different levels.
• Can organise and deliver activity, manage multiple priorities and follow through from idea to implementation.
• Is curious, proactive and committed to improving the employee experience, and is comfortable suggesting new approaches and encouraging participation.

You do not need to be an employee relations expert to apply. However, you must have a sound understanding of HR practice and employment law and be willing to develop your employee relations experience. Likewise, candidates with a stronger ER background should be able to demonstrate a genuine interest in engagement, wellbeing and inclusion work.

We will assess candidates across both employee relations and engagement to reflect the balanced nature of the role. We are interested in your transferable experience, your understanding of good people practice and employment law, and your willingness to learn.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

About Cynthia Spencer

Cynthia Spencer Hospice provides specialist palliative care for people living with life-limiting illnesses across West Northamptonshire. Cynthia Spencer Hospice Charity works alongside the Hospice to raise the additional funds needed to support this vital care for patients and their families.

We are on an exciting journey to grow our income and reach more people across our community. Gifts in Wills play an incredibly important role in helping to secure the future of hospice care and we are looking for a dedicated Legacy Fundraiser to develop this important area of our fundraising.

About the role

We are looking for an experienced Legacy Fundraiser. You will take ownership of Cynthia Spencer Hospice Charity's legacy fundraising programme, developing activity that increases awareness of gifts in Wills, grows our pipeline of legacy supporters and provides excellent stewardship throughout their journey with us.

The role will oversee legacy activity from initial enquiry and pledge through to notified gifts and estate administration, building sensitive and trusted relationships with supporters, families, executors, solicitors and professional partners.

Working closely with colleagues across Income Generation, Marketing and Finance, the postholder will help build a strong legacy culture and ensure gifts in Wills remain an important and sustainable source of future income for hospice care.

Duties and Key responsibilities

• Develop and deliver an annual legacy fundraising plan to grow awareness, enquiries, pledges and future income.
• Act as the main point of contact for legacy supporters, providing warm, sensitive and personalised stewardship.
• Develop and manage the legacy supporter journey from initial enquiry through to ongoing pledger stewardship.
• Plan and deliver legacy marketing activity across print, digital, email, newsletters and campaigns, working closely with Marketing colleagues.
• Maximise opportunities through national initiatives including Hospice UK legacy campaigns and Remember A Charity Week.
• Build relationships with local solicitors, Will writers and other professional partners across West Northamptonshire.
• Develop talks, events and other opportunities to raise awareness of gifts in Wills with supporters and the wider community.
• Manage notified legacies from notification through to receipt, liaising appropriately with executors, solicitors, families and Finance.
• Maintain accurate records of legacy enquiries, pledgers, notified estates, expected income and payments received.
• Maintain and report on the legacy pipeline, agreed KPIs, campaign performance and income forecasts.
• Use data and insight to identify opportunities and continually improve legacy fundraising activity.
• Develop understanding and confidence around legacy giving across the Charity, supporting colleagues to recognise appropriate opportunities.
• Keep up to date with legacy fundraising best practice, regulation and relevant developments within the sector.
• Represent Cynthia Spencer Hospice Charity professionally and positively at all times.

About You

Experience and Knowledge

Essential

• Experience in fundraising, supporter engagement, relationship management or a relevant customer-facing role.
• Experience of developing and maintaining strong relationships with individuals and external stakeholders.
• Experience of managing projects, campaigns or an area of work from planning through to delivery.
• Experience of using databases/CRM systems and maintaining accurate and confidential records.
• Understanding of excellent supporter stewardship and the importance of developing long-term relationships.

Desirable

• Experience of legacy fundraising, legacy administration or Individual Giving.
• Understanding of Wills, probate and estate administration.
• Experience of working with solicitors, Will writers, executors or other professional advisers.
• Experience within a charity, hospice or healthcare environment.
• Knowledge of fundraising regulation and the Code of Fundraising Practice.

Skills and Personal Qualities

• Excellent relationship-building and communication skills, with the ability to establish trust and rapport.
• A warm, compassionate and sensitive approach, particularly when discussing Wills, illness, death or bereavement.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage a varied workload and competing priorities.
• Proactive and self-motivated, with the confidence to take ownership of an area of fundraising.
• Excellent attention to detail, particularly when dealing with financial, legal and supporter information.
• Confident working with data and using insight to inform activity.
• Comfortable developing relationships with professional partners and speaking to individuals or groups.
• Collaborative and able to work effectively across different teams.
• Diplomatic, discreet and able to maintain confidentiality.
• Creative, enthusiastic and motivated to grow legacy giving.
• Passionate about the work of Cynthia Spencer Hospice and the difference hospice care makes to local people and their families.

General Responsibilities

The postholder will:

• Work within and promote the Charity’s values, policies and procedures.
• Maintain confidentiality and comply with data protection requirements.
• Take responsibility for their own professional development.
• Attend relevant meetings, training and Charity activities.
• Work collaboratively with colleagues and contribute positively to the wider organisation.
• Undertake any other reasonable duties appropriate to the level and responsibilities of the post.

We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Care Service in Newham. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

Building supportive, trusting relationships with customers and creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
Involving customers in the design, development and delivery of the service

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

A good understanding of mental health issues and how it affects people and experience of supporting customers to manage this and lead independent lives.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Deputy Service Manager (FTC)

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £31,000 (Annual Salary)

Shift Pattern: 10 month (Fixed Term Contract) 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.

About the Role

We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.

The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.

Some Key Responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About You

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.

About us:

Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. In 2025 we published a new external strategy with our social impact metrics which will lead to our 150 year anniversary in 2029.  We are now seeking a passionate leader in the Financial Capability field to join our senior management team and work alongside our Chief Executive to continue to drive our transformation forward.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

In this role, you will be instrumental in implementing our strategic financial capability objectives, which align with our charitable objects and goals. Your responsibilities will include developing partnerships, identifying new markets, expanding our reach, measuring social and commercial impact, and strengthening the organisation’s brand and stakeholder relationships. The role also supports policy, communications, risk management, project delivery and long-term strategic planning in financial capability.

This is an exciting opportunity for a senior professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.

Key Responsibilities:

• Implement strategies to promote and broaden the use of the content from existing financial capability educational material to build income streams.
• Develop a business model for the financial capability content which balances the achievement of our charitable object with income streams.
• Identify and develop opportunities to secure widen the reach of our financial capability content.
• Identify new markets, audiences and partnership opportunities and make evidence-based recommendations on where to focus our effort.
• Develop a suite of metrics for Financial Capability to measure success, to include both social and commercial impact
• Lead and support presentations to win commercial commitment from organisations and stakeholders.
• Play a key role in supporting UK policy development and implementation with regard to financial inclusion and capability - acting upon and responding to initiatives proposed by UK and international policy makers, legislative bodies, and regulatory authorities.
• Leverage strong project management skills to drive and sustain financial capability projects.
• Identify and keep under review the risks associated with the financial capability proposition, reporting on any that have emerged and identifying any potential news ones, putting forward strategies to mitigate the impact.

You will have:

• Worked in a senior executive role in financial capability, preferably at Head of or Director level.
• Knowledge of financial capability issues within the UK
• Excellent business development skills including commercial awareness, negotiation and written and verbal communication skills.
• Project management skills to oversee financial capability plans, and expertise in identifying and maintaining relationships with key stakeholders
• Be collaborative and team orientated

What we offer:

• An opportunity to make a significant impact on the success of the strategy of the charity.
• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and the charity sector.
• Hybrid working – work from home and work from our London office based in the City: we need you to be in the office on at least two fixed days a month but otherwise we’re flexible.
• Flexible working days and times: we’re flexible on how this role is worked — it could be three full days, five shorter days, or another arrangement that works for everyone.
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (30 days plus bank holidays for full time hours, pro rata for part time hours).
  • join our Private Medical insurance scheme.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

We're looking for a brilliant Office Manager who is highly organised, tech savvy, friendly and, above all, someone with very high standards who gets things done. You'll take real pride in making sure our offices and shared spaces are immaculately presented, professional, welcoming and running brilliantly at all times.

This isn't a role where you'll spend your day waiting for tasks to land in your inbox. We need someone proactive who notices what needs attention, finds solutions and makes things happen.

You'll build strong relationships across the organisation and with our external suppliers, making sure things are delivered on time, to a high standard and with good value for money.

About the Role

You'll take responsibility for the smooth day-to-day running of our office operations and help ensure colleagues have the environment, equipment, systems and support they need to do their jobs brilliantly.

You'll oversee office operations across our Milton Keynes and Northampton sites and act as a central point of coordination for facilities, IT support, suppliers, equipment, reception and general office administration. 

This is a busy, hands-on role at the heart of YMCA South Midlands. You'll be the person who keeps things running smoothly behind the scenes: making sure our offices are organised, our systems work, our staff & visitors have what they need and problems are dealt with quickly and effectively.

No two days will be the same. One minute you might be sorting an IT issue or organising equipment for a new starter, the next you'll be coordinating a contractor, improving an office process, supporting a staff event or making sure our reception and shared spaces are running brilliantly.

We're looking for someone who loves being organised, enjoys working at pace and doesn't need to be chased. You'll naturally spot what needs doing, take ownership and follow things through to completion.

Key Responsibilities

You'll play a key role in keeping YMCA South Midlands organised, efficient and running smoothly, including:

• Overseeing the day-to-day running of our offices, ensuring they are organised, professional, welcoming and operating efficiently.
• Making sure colleagues have the equipment, workspace and resources they need to do their jobs effectively.
• Managing office equipment, IT equipment, phones, printers, stationery, furniture and other supplies.
• Maintaining accurate equipment and asset records and ensuring equipment is properly allocated and accounted for.
• Acting as the main point of contact for our external IT support provider, coordinating requests, chasing outstanding issues and escalating problems when necessary.
• Managing relationships with suppliers and contractors and making sure we receive a high-quality service and good value for money.
• Keeping on top of contracts, renewal dates, insurance administration and other important office deadlines.
• Supporting new starters by making sure their equipment, workspace and induction arrangements are ready for their first day.
• Coordinating DSE assessments and arranging appropriate equipment where required.
• Supporting Health & Safety arrangements, including Fire Marshals, First Aiders, testing, training and the Health & Safety Committee.
• Managing and maintaining our Business Continuity Plan and supporting GDPR and information security requirements.

About You

You'll be someone who genuinely loves organisation and takes pride in making things work well.

You're probably the person who notices when something isn't working and fixes it rather than walking past it. You keep track of the detail, remember deadlines, chase things when needed and don't leave jobs half finished.

You'll be comfortable juggling lots of different priorities and switching quickly between tasks without losing sight of what needs to happen.

You'll be tech savvy and confident learning new systems. You don't need to be an IT expert, but you'll be comfortable troubleshooting straightforward problems, working with external IT support and finding better ways to use technology to make our lives easier.

Just as importantly, you'll be friendly, approachable and warm. You'll deal with colleagues, residents, visitors, contractors and partners, so we want someone who enjoys building relationships and providing brilliant service.

We're looking for someone who is:

• Exceptionally organised with excellent attention to detail.
• Proactive and able to anticipate what needs doing rather than waiting to be asked.
• Someone who takes ownership and gets things done.
• Comfortable working at pace and managing competing priorities.
• Tech savvy and confident using Microsoft Office and learning new systems.
• A natural problem-solver who looks for solutions.
• Reliable and great at following things through to completion.
• Friendly, warm and approachable.
• Confident dealing with suppliers and external contractors.
• A clear and confident communicator.
• Able to work independently without needing close supervision
• Always looking for ways to make systems and processes simpler and better.

You'll ideally have previous experience as an Office Manager, Operations Manager, Executive Assistant, PA, senior administrator or in another role where you've been responsible for keeping a busy organisation running effectively. This reflects the experience requirements in the existing JD. 

Experience of managing a reception function, facilities, suppliers, IT support or Health & Safety would be an advantage, but we're particularly interested in how you work: your organisation, pace, initiative, judgement and ability to make things happen.

Why Join Us?

This is a fantastic opportunity to become a central part of a busy, purpose-driven organisation.

You'll have the opportunity to:

• Make a visible difference to how our organisation operates every day.
• Create a brilliant working environment for our colleagues.
• Improve systems and introduce smarter ways of working.
• Work with people across the whole organisation.
• Take genuine ownership of your area rather than simply completing a list of tasks.
• Join a friendly, supportive team where your ideas and initiative will be welcomed.
• Work for an organisation making a meaningful difference to young people and communities.

Everyone is Welcome Here

At YMCA South Midlands, we believe everyone should feel they belong.

We welcome applications from people of all backgrounds, experiences and communities. We are committed to building a diverse and inclusive workforce that reflects the people we serve and where everyone is treated with dignity, respect and fairness.

As a charity with a Christian heritage, our faith inspires our values and our commitment to serving others. We welcome people of all faiths and none. All appointments are made on merit.

Reasonable Adjustments

We want every candidate to have the opportunity to perform at their best throughout our recruitment process.

If you have a disability, long-term health condition or are neurodivergent and would benefit from any reasonable adjustments during the recruitment process, please let us know when you apply or contact us at any stage. We'll be happy to discuss how we can support you.

Safer Recruitment

YMCA South Midlands is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all colleagues to share this commitment.

As part of our safer recruitment process, the successful candidate will be required to complete pre-employment checks, which will include a DBS check, verification of identity and right to work in the UK, employment references, qualification checks where applicable and other relevant pre-employment screening in line with our Safer Recruitment Policy.

Ready to Apply?

If you're highly organised, love working at pace and get satisfaction from making things happen, we'd love to hear from you.

If you're the sort of person who sees a problem and thinks "I'll sort that", rather than waiting for someone else to do it, you could be exactly who we're looking for.

Click Apply Now to submit your application.

Job title: Programme Assistant, Enquiries 

Line manager: Team Leader, Enquiries (Senior Officer, Enquiries, in Team Leader’s absence) 

Salary: £30,000 

Type of contract: Permanent 

Start date:  Late October 2026 or shortly thereafter 

Benefits: 

• Challenging and rewarding work, always life-changing, sometimes lifesaving 
• Competitive salary 
• Team and individual training opportunities, including dedicated training budget and team lunch and learn activities monthly 
• Commitment to personal development, including opportunities to develop skills and experience to support wider Cara strategy participating in working groups, contribute to office improvement initiatives 
• Hybrid working, home and office (minimum 2 days each week in the London office) 
• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm 
• 25 days annual leave entitlement plus Bank Holidays and two weeks Christmas and New Year office closure
• 8% employer pension contribution 
• Wellbeing support, access to counselling when required, Mental Health First aid and supportive small team environment
• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes 

Role purpose statement:  The Programme Assistant, Enquiries, plays a vital administrative role in the Fellowship Programme working directly with academics facing immediate risk in their home countries. The role exists to provide effective and efficient administration, completing due diligence tasks and onward signposting to prospective applicants. Duties include managing an individual caseload of applicants, assisting prospective applicants and administrative support for general enquiries, the Enquiries team as well as support across the Fellowship Programme when needed. 

Organisational Background 

The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to assist academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. 

Cara has been a lifeline to academics at risk for over 90 years enabling them to continue their teaching and research in safety, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine.

Today, our Fellowship Programme convenes a network of 135 UK universities in the UK to secure research placements for at-risk academics and support for their families, continuing a longstanding commitment of protecting academics and preserving their knowledge and expertise.

Cara Objectives‘To assist academics who have been, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’ 

‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’ 

Role & Responsibilities 

Casework 

• Signposting prospective applicants to the application form. 

• Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation. 

• Escalating complex cases to the Team Leader as required. 

• Maintain accurate and GDPR-Compliant records of casework activity. 

• Researching international affairs to develop understanding about risks applicants face. 

• Attending weekly case review meetings with the team. 

Administration 

• Provide general administrative and logistical support, including answering phone enquiries. 

• Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara. 

• Signpost enquiries to relevant colleagues internally and to other organisations where applicable. 

• Assist with compilation of reports to funders. 

• Present and collect data on general enquiries and applications to the Programme. 

• Ensure safekeeping of confidential information. 

• Maintain excellent detailed records of correspondence, documents, and activities. 

• Provide administrative support to colleagues on projects across the organisation as required. 

Managerial Support 

• Take part and contribute to Cara wide working groups across a range of research and strategy topics, including contributing to efficiency improvements.

• Provide advice and guidance to colleagues where applicable. 

Ad Hoc Responsibilities 

• Show adaptability and willingness to take on additional work when necessary. 

• Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities. 

Responsibilities also include related activities that might arise in relation to the Fellowship Programme and Cara's other programmes as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues. 

Person Specification 

Essential: 

• Bachelor’s degree 

• Fluent English (spoken and written) 

• Proactive with a willingness to learn and contribute to a growing organisation 

• Confident and empathetic with strong interpersonal and communication skills 

• Ability to remain adaptable and work under pressure in a fast-paced environment 

• Keen team player who is ready to support and help colleagues 

• Excellent record keeping and attention to detail 

• Ability to work independently in a hybrid work setting 

• Good time management with ability to manage competing priorities and work to deadlines 

• Understanding of issues of confidentiality 

• Ability to handle difficult conversations with sensitivity and resilience 

• Interest in and commitment to the work of Cara 

• Confident using Microsoft package 

• Awareness of current global issues 

Desirable 

• Master’s or equivalent experience 

• Casework experience 

• Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered 

• Salesforce/CRM software experience 

• Lived experience or experience in supporting people who’ve gone through forced migration or other forms of severe adversity 

Applicants must have the right to work in the UK and be willing to undergo a Disclosure and Barring Service (DBS) check if offered this position. 

Shortlisted candidates will be invited to an initial online interview on the week starting 21st September and if successful, will be required to attend an in-person interview at our office in London on the week starting 28th September. If you require any reasonable adjustments at any stage of the process, please mention this as part of your application. 

Our staff team is a small (approx. 20 staff), committed and dedicated team, who works with our organisational values of Community & Collaboration, Trust & Integrity and Resilience through Knowledge & learning, we welcome applications from those with diverse identities and you will find a warm and welcoming team, committed to the highest standards as we seek to support those at risk around the world.

Application Instructions 

Please send a CV along with a cover letter in response to the screening questions below. Applications that do not follow this guidance will not be considered. 

At Cara, we do not utilise AI tools at any stage during the recruitment process, and all applications we receive are reviewed by at least two members of our team. 

We recognise that whilst artificial intelligence can be a useful tool in preparing a job application, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. 

Applicants may find AI useful for: 

• Refining and clarifying ideas and thoughts in your application 

• Researching publicly available information about Cara 

• Checking spelling, grammar and clarity of your answers 

However, we ask you to refrain from using AI for: 

• Generating responses to application questions and copying these into your application 

• Inventing or exaggerating your skills and experiences 

• Using live AI during interviews to answer questions 

We tend to find that applications that rely too heavily on AI-generated responses are not as competitive, and at Cara we value answers informed by personal experiences. We may also reject applications where AI has been used inappropriately. 

Please respond to the following questions in your cover letter (max. 2 pages).

1. What interests you about Cara and the work of supporting at-risk academics, and how do your experience and skills relate to this role? (max 500 words)
2. Describe a specific situation in which you had to manage competing priorities? How did you approach the situation? (max 250 words)
3. Tell us about a time when you had to deal with a person who was in a vulnerable situation. How did you handle this and what did you learn from this experience? (max 250 words)

We reserve the right to close applications for this role early if we receive a high number of applications.