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The Talent Set, London (On-site)
£29,000 - £35,000 per year
Posted 1 week ago
Helplines Partnership (HLP), Remote
£15,492 p.a. (£25,821 FTE)
We champion helplines and we're looking for a detail oriented and relationship-driven professional to strengthen our membership team.
Posted 3 days ago Apply Now
Welcare, Remote
£41,771 per year
We are seeking a pro-active fundraiser to grow income from charitable trusts and foundations to support our child and family support service
Posted 1 week ago Apply Now

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Get Golfing CIO, Multiple Locations (On-site)
up to £45,000 per annum
Seeking an experienced Charity Delivery Lead with 3+ years of impact-focused expertise to drive the success of our community programs.
Posted 4 days ago Apply Now
Closing in 2 days
The Advocacy Project, Multiple Locations (Hybrid)
£38,950 per annum pro rata
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Beyond The Streets, Greater London (On-site)
£30,600 per year rising to £31,407 subject to successful completion of probation (this includes London weighting)
Have you experience & a passion for working to support women? Do you want to support & empower women who experience multiple disadvantages.
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Transforming Lives for Good (TLG), Multiple Locations (Hybrid)
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The Hepatitis C Trust, Oxford, Oxfordshire (On-site)
£30,000
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area.
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Victim Support, Sheffield (Hybrid)
Up to £30171.60 per annum
Posted 6 days ago
Closing in 2 days
Bringing Unity Back Into the Community (BUBIC), London (On-site)
£40,000 - £42,000 per year
Posted 2 days ago Apply Now
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Solace Womens Aid, London (Hybrid)
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Page 49 of 67
The Talent Set
London, Greater London (On-site)
£29,000 - £35,000 per year
Part-time (3-days per-week)
Contract or temporary (6-months)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Role Overview:
The Talent Set is pleased to partner with a respected charity to recruit a part-time Interim Supporter Care Officer. This role involves delivering exceptional supporter stewardship, maintaining accurate supporter data, and fostering positive relationships with donors to enhance engagement and contribution.

Key Responsibilities:

  • Serve as the front-line contact for supporters, handling calls, emails, and letters with professionalism and care.
  • Maintain accurate supporter records within the donor database, ensuring GDPR compliance and confidentiality.
  • Prepare and send timely thank you communications and process various donation mechanisms, including direct debits, standing orders, and Gift Aid.
  • Generate reports on donation activities and supporter engagement to inform stewardship strategies.
  • Support mailing campaigns, event invitations, and follow-up communications with attention to detail.
  • Process donations securely, reconcile accounts, and support financial administrative tasks in line with organisational procedures.
  • Participate in fundraising events, providing support and ensuring supporter satisfaction.
  • Collaborate with team members to enhance supporter experience and refine database procedures.
  • Perform general administrative duties such as mail processing, stock management, and assisting with audits.


Person Specification:

  • Experience in supporter or customer care within a charity or similar environment.
  • Strong organisational skills with the ability to manage multiple priorities effectively.
  • Excellent written and spoken communication skills.
  • Proficient in IT tools; experience with donor databases like Donorfy is advantageous.
  • Attentive to detail with accuracy in data handling and financial processing.
  • Self-motivated and able to work independently with a professional and compassionate approach.
  • Comfortable working on-site in central London, with flexibility for hybrid working.
  • Ability to juggle a demanding workload and adapt to changing priorities.


What’s on Offer:

  • Salary: £29,000 - £35,000
  • Location: Hybrid – Central London
  • Contract: Part-time (3 days per week) - 6 months


How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Organisation
The Talent Set View profile Organisation type Recruitment Agency Company size 1 - 5
Posted on: 16 March 2026
Closing date: 15 April 2026 at 23:59
Tags: Fundraising, Direct / Supporters, Individual Giving