Environment jobs

Delivery Manager

£40,000 - £46,000 per annum dependant on relevant skills and experience.

Location – Home-based with regular travel across a designated region (North of England and the South/South East of England) and to our office as required.  We are currently recruiting Delivery Managers to cover designated geographical regions across the North of England and the South/South East of England. Successful candidates must be able to travel across their designated region as required and maintain a regular presence within it.

We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. 

As a Delivery Manager, you'll lead the development of a diverse portfolio of community sports facility projects from initial concept through to funding approval. Working closely with local authorities, County FAs, football clubs, schools, community organisations and funding partners, you'll identify opportunities, shape high-quality projects and ensure they deliver lasting community impact.

You'll oversee community engagement, assess project feasibility, prepare funding recommendations and work alongside our Technical Project Managers to ensure projects are strategically aligned, financially viable and ready for successful delivery. This is a varied role that combines project development, stakeholder engagement and strategic relationship management, offering the opportunity to make a real difference to communities across England.

About the Football Foundation

Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves.

As the biggest sport charity in the country, we’re a unique partnership between key football partners with a shared goal – ensuring every community in England has a great place to play. 

We’re incredibly proud of the difference we’ve made to grassroots sport up and down the country since we started our journey, but we’re not slowing down any time soon.

What are we looking for?

We're looking for someone with experience in grant assessment, programme or project management, sports development - or a related field - who enjoys building strong partnerships and delivering projects that create lasting community impact.

You'll have experience managing multiple projects, assessing project viability and preparing high-quality reports to support investment decisions. You'll possess excellent communication, organisational and stakeholder management skills, together with a genuine passion for improving communities through sport. An understanding of sports facility development, local government or the community sports sector would be beneficial, but is not essential.

For full details of the role and requirements, please download our recruitment pack below.

What can we offer you?

The salary band for this role is £40,000 - £46,000 per annum, dependant on relevant skills and experience. 

You will be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit, access to selected match tickets and events at Wembley

We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.

Equality and Diversity Commitment

The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.

Should you require any adjustments during the recruitment process, whether at the application or interview stage, please contact us. We will discuss your needs and give consideration to any reasonable adjustments requested.

The closing date for applications is: 23 August 2026 at midnight.  

Virtual interviews will be 1/2/3 September, with in-person interviews held week commencing 7 September 2026.

We appreciate the time and effort that every applicant invests in applying to join us. Due to the high volume of applications we receive, we are only able to contact candidates who are shortlisted for interview. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful on this occasion.

Please note that you must be eligible to work in the UK to apply.

At Life Charity, our volunteers are at the heart of everything we do. They give their time, skills and compassion to support women, families and communities across the UK. We’re looking for a passionate and organised Volunteer Experience and Engagement Officer to help us recruit, engage, support and celebrate our volunteers, ensuring they have a positive and rewarding experience from their first enquiry through to long-term involvement.

Accountable to: HR Advisor, Retail and Volunteer Operations Manager

Location: Home Based with travel to sites around the UK and to the Leamington Spa Office

Contract Information: 21 hours per week across a minimum of 3 days/Permanent

Salary: £15,288 actual (£25,480 FTE)

Benefits:

• 25 days holiday plus bank holidays (pro-rota for part time contracts)
• Pension Scheme
• Flexible working arrangements
• Birthday leave after 1 years’ service. 
• Paid mileage for travel to locations other than base location.

Internal Relationships: Directors and Heads of departments/HR Team/All staff within Services and Income Generation Teams

External Relationships: Volunteer Centres/Local Communities/Local Councils/Associations that support volunteer management/Training providers

The Volunteer Experience & Engagement Officer plays a key role in ensuring that volunteers have a positive, meaningful, and impactful experience with the charity. This role is responsible for recruiting, supporting, engaging, and retaining volunteers, while fostering a strong sense of community and alignment with the organisation’s mission.

Key Responsibilities

Volunteer Recruitment and Onboarding

• Develop and deliver effective volunteer recruitment strategies
• Manage volunteer applications, interviews, and selection processes
• Coordinate onboarding, inductions, and training sessions
• Ensure all volunteers are safely and appropriately onboarded (including checks where required)

Volunteer Experience and Engagement

• Act as the main point of contact for volunteers, providing ongoing support
• Design and implement initiatives to enhance volunteer satisfaction and engagement
• Organise events, recognition programmes, and feedback sessions
• Build a strong, inclusive, and motivated volunteer community

Retention and Development

• Monitor volunteer engagement and identify opportunities to improve retention
• Provide opportunities for skills development and progression
• Address concerns and resolve issues in a timely and supportive manner

Communication and Coordination

• Maintain regular communication with volunteers through newsletters, updates, and meetings
• Work closely with internal teams to match volunteers to suitable roles
• Ensure clear role descriptions and expectations for all volunteer positions

Monitoring and Reporting

• Track volunteer data, hours, and impact
• Collect feedback and evaluate volunteer programmes
• Produce reports on volunteer engagement and outcomes

Safeguarding and Compliance

• Ensure all volunteering activities comply with organisational policies and safeguarding standards
• Promote a safe, respectful, and inclusive environment for all volunteers

Key Outcomes

Growth in Volunteer Base

• Increase in the number of active volunteers
• Strong pipeline of new applicants from diverse backgrounds
• Reduced time to recruit and onboard new volunteers

High-Quality Volunteer Experience

• Positive volunteer satisfaction scores (e.g. via surveys/feedback)
• Volunteers report feeling valued, supported, and connected to the mission
• Consistent delivery of a structured and welcoming onboarding experience

Volunteer Retention & Commitment

• Improved volunteer retention rates over time
• Increased average length of volunteer engagement
• Higher levels of repeat participation and commitment

Engagement and Community Building

• Regular and well-attended volunteer events, communications, and initiatives
• Strong sense of community and belonging among volunteers
• Increased participation in engagement activities (meetings, training, events)

Effective Volunteer Deployment

• Volunteers are well-matched to roles aligned with their skills and interests
• Positive feedback from internal teams on volunteer contributions
• Reduced gaps in volunteer coverage across departments

Measurable Impact of Volunteering

• Clear tracking of volunteer hours and contributions
• Demonstrable impact of volunteers on service delivery and beneficiaries
• Ability to evidence volunteer value for reporting and funding purposes

Strong Communication and Relationships

• Consistent, clear, and engaging communication with volunteers
• Positive relationships between volunteers and staff teams
• Timely response to volunteer queries and concerns

Compliance and Safeguarding

• All volunteers appropriately trained and compliant with policies
• Safeguarding standards consistently upheld
• Minimal incidents due to clear processes and proactive management

Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Being born with/acquiring  an ULD in childhood is rare. Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support. 

Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.

Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.

Reporting to: Operations Lead

Core purpose of the role:
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team.
The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support.
The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.

Key responsibilities
1. Governance, compliance and safeguarding
Policy and procedure coordination
Coordinate and maintain a rolling programme of policy and procedure review, liaising with the Operations Lead, trustees and relevant staff or volunteers as required.
Support the updating, formatting, circulation and storage of policies and procedures, ensuring records are accurate and accessible.

Safeguarding support
Subject to appropriate training, support Reach’s safeguarding arrangements and participate in the safeguarding on-call rota.
Provide cover during colleagues planned or unplanned absence, acting in accordance with Reach’s safeguarding policy and escalation procedures.
This may include occasional weekend on-call duties when the Operations Lead is unavailable.

DBS, safeguarding training and appointment requirements
Appointment will be subject to satisfactory references and the appropriate level of DBS check for the role.
Safeguarding training must be completed before the postholder undertakes safeguarding duties.

Data protection and confidentiality
Handle personal, sensitive and confidential information in accordance with UK GDPR, Reach policies and confidentiality requirements.
This includes information held in CRM systems, Mailchimp, donor records, membership records and sensitive conversations with families, professionals, volunteers and supporters.

2. Donor relations and fundraising administration
Donor stewardship
Provide supportive cover for donor stewardship during colleague absence or holiday, including drafting thank-you communications, updating records and helping maintain positive supporter relationships.
Ensure donor communications are timely, accurate and aligned with Reach’s tone, values and messaging.

Fundraising administration
Support the Operations Lead and wider team with fundraising administration, including funding applications, milestone tracking, data collection and information required for funder reports.
Maintain accurate records of funding activity, deadlines and reporting requirements.

3. Event support and promotion
Event delivery
Support the planning, coordination, delivery and evaluation of Reach events.
This may include support from initial concept through to on-the-day coordination and post-event follow-up.
Where required, lead agreed elements of event delivery, with appropriate support and oversight.

Event communications and promotion
Promote events and campaigns through digital channels, newsletters, local networks and other appropriate platforms to maximise visibility, attendance, engagement and donations.
Work closely with the Operations Lead and Reach team to ensure consistent messaging, effective coordination and successful delivery.

Evening and weekend work
Some evening or weekend work may be required for events or safeguarding cover. This will be agreed in advance wherever possible and managed through time off in lieu or other arrangements in line with Reach policy.

4. Executive, board and operational support
Executive assistance
Provide executive and administrative support to the Operations Lead, including diary management, coordination of priorities, management of incoming enquiries and preparation of briefing materials or documentation for meetings.
Work with other members of staff to identify priorities, support workflow and ensure timely follow-up on agreed actions.

Board and trustee support
Provide proactive support for Trustee meetings, including coordinating meeting logistics, preparing and circulating papers, supporting agenda planning and taking clear, accurate minutes.
Help ensure trustees have the information they need to support effective governance and decision-making.

General operations
Support the smooth running of Reach’s day-to-day operations, including responding to enquiries, maintaining records, supporting internal communications and helping ensure tasks are completed efficiently.

5. Finance, merchandise and systems administration
Finance administration
Support finance administration by maintaining accurate transaction records, processing documentation, supporting reconciliations and working within Reach’s financial controls and delegated authority arrangements.
Liaise with the Operations Lead, Treasurer and relevant colleagues to ensure financial information is accurate, timely and appropriately recorded.

Merchandise and fulfilment
Manage the Reach online shop and coordinate fulfilment of merchandise and other items.
Prepare and post welcome packs, running vests and other materials for new members, supporters and event participants.
Maintain accurate records of stock, orders and fulfilment activity

Systems and records
Use Reach’s systems accurately and consistently, including CRM, email marketing, finance, document storage and communication platforms.
Support the maintenance of accurate records and contribute to efficient internal processes.

6. Flexibility
This job description sets out the main responsibilities of the role but is not exhaustive.
Duties may reasonably change over time following consultation, provided they remain appropriate to the nature, purpose and level of the role.

Person specification
Essential attributes
The postholder will be expected to demonstrate:

• Reliability
  Consistency, dependability and the ability to follow through on agreed work are essential in a small team.
• Strong listening skills
  The ability to listen carefully, respond sensitively and support, enable or signpost people effectively.
• Organisation and prioritisation
  The ability to manage competing priorities, multitask effectively and complete work accurately and on time.
• Efficiency and attention to detail
  The ability to work carefully, meet deadlines and maintain accurate records.
• Team working
  The ability to collaborate, support, facilitate and contribute positively within a small charity team.
• Adaptablity
  The ability to learn new systems, processes and areas of work efficiently.
• Reflective approach
  A commitment to learning through experience and developing knowledge in a busy small charity environment

Essential skills and experience

The postholder should have:

• Excellent interpersonal skills, including the ability to handle calls and enquiries from parents, carers, professionals, members, volunteers, partners, donors and funders.

• Good written and verbal communication skills.

• The ability to keep colleagues, Branch Coordinators, Trustees, RAW Mentors, volunteers and Reach team members informed, briefed and supported across in-person, online and email channels.

• Experience of administration, coordination or operational support.

• Practical experience in a safeguarding role.

• The ability to handle confidential and sensitive information appropriately.

• Strong organisational skills and the ability to manage competing priorities.

• Experience supporting meetings, including preparing papers, coordinating logistics, taking notes or minutes and following up actions.

• Good Microsoft 365 skills, including SharePoint, Teams, Excel and Word.

• Experience using CRM systems, particularly Salesforce.

• Experience using Mailchimp or similar communication software.

• Experience using Xero or similar finance software.

• A willingness to undertake safeguarding, data protection and other relevant training.

Desirable skills and experience

The following would be useful but are not essential:

• Experience working in the charity sector.

• Experience working with a Board of Trustees or Directors.

• Experience working with or supporting volunteers.

• Experience supporting local, regional or partnership projects.

• Experience of event coordination, ranging from small meetings and face-to-face meetups to larger events.

• Project coordination or project management experience.

• Risk assessment and risk management skills.

• Bookkeeping, budget monitoring or reconciliation experience.

• Fundraising administration or donor stewardship experience.

• Experience creating content using Canva.

• Experience updating website content using WordPress.

• Experience using social media platforms, including Facebook.

• Experience using WhatsApp or similar messaging services for community or project coordination.

• Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties in a charity or community setting.

Working relationships

The postholder will work closely with:

• The Operations Lead
• The Reach team
• Trustees
• Branch Coordinators
• RAW Mentors
• Volunteers
• Members and families
• Donors, funders, partners and external stakeholders

Safeguarding, equality and inclusion

Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures.

Reach is also committed to equality, inclusion and accessibility. The postholder will be expected to contribute to an inclusive, respectful and supportive environment for members, families, volunteers, staff, trustees and partners.

To apply please respond to every item detailed on the JD & PS (required and desired) 
Applications will be scored against every item, and shortlisting will be decided by the closest match. NB: CVs will not be considered – please do not attach. 

Deadline for applications: 01 September 2026
Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm 
Interviews Round 2 (in person): Wednesday 16 September   

Appointment is subject to enhanced DBS & 2 professional reference. 

Good luck! Reach is an inspiring community to work with. 
We look forward to reading your application.

Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional Team and make a difference to Children living in residential Care.

Salary: £ 34,919 per annum full time 

Shifts: 40 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins

Sleep-ins: £50 / overtime and bank holidays paid time and half

Location: London, Balham (SW12)

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

Visit our website to watch our short video to gain an insight into our working life here at St Christopher’s 

About the Role

As Team Leader, you will be directly involved in managing the home and providing positive support for challenging young people aged 12-17. Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism. 

St Christopher’s Academy

At St Christopher`s we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.

When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

Visit our website to check out our staff stories to see how you can develop your career with us

We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions. 

The successful candidate will have:

• Desirable professional qualification (CQSW, DipSW, NVQ3), or willingness to undertake Diploma Level 3 for Residential Childcare.
• One years’ experience working at a level of responsibility with children and young people in a residential setting.
• An understanding of the regulatory framework relating to the provision of residential services for children and young people.
• Good understanding of the needs and risks regarding children in care.
• Experience of taking on leadership responsibilities in a teamwork setting.
• Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
• Excellent communication and team working skills.

In return we offer:

• Competitive salary.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
• Contributory pension scheme, enhanced maternity and company sick scheme.
• UK Life Assurance (Death in service) to the value of 3 times your annual salary.
• BUPA employee assistance programme, offering counselling, financial advice and legal support.
• Cycle to work scheme.
• Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programs.
• Employee awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

For the full Job Description and Person Specification plese visit our website.

For more information or assistance during the application process, please contact us via our website.

In order for your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV’s will not be accepted.

We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.

It is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent Homes.

JOB TITLE: Customer Services and Purchasing Coordinator

REPORTING TO: Head of Personal and Organisational Development

Waverley Abbey is a place of prayer, learning, welcome and generous hospitality. Every person who contacts us, visits us, gives to us, attends an event, receives a publication, or simply needs help should experience something of the warmth, care and excellence that we value as an organisation. This role is often one of the first points of contact for supporters, customers, guests, colleagues and suppliers. It is therefore a key part of how we live out Waverley Abbey’s culture of hospitality, excellent customer service and careful stewardship in the everyday details.

Job Purpose The Customer Services and Purchasing Coordinator will provide friendly, efficient and accurate support across customer service, post, donations, purchasing, deliveries, office supplies and practical administration. The postholder will help ensure that people are responded to well, systems are kept up to date, purchases are processed appropriately and the practical flow of day-to-day operations is handled with care. The role requires someone who is organised, calm, helpful and detail-focused, with a genuine desire to serve colleagues and customers well.

KEY RESPONSIBILITIES Customer service and supporter care

> Provide a warm, professional and helpful response to incoming calls and enquiries, particularly in relation to donations, Every Day with Jesus and general fundraising.

> Listen carefully and respond well to customers and supporters, resolving queries where possible and ensuring they are passed to the right colleague or department when needed.

> Represent Waverley Abbey with warmth and care so that every caller, supporter and customer feels valued and treated with respect.

> Maintain accurate customer and supporter records in Sage CRM, HubSpot and Beacon as appropriate. Donations and financial administration

> Process donations accurately in Beacon and Stripe as appropriate.

> Manage Direct Debits in Access, ensuring records are handled carefully and confidentially.

> Follow agreed processes for handling financial information, donor details and customer records. Post, deliveries and practical coordination

> Open, process and organise incoming post on a daily basis.

> Prepare, pack, record and send outgoing post daily, ensuring items are handled appropriately and on time.

> Receive and coordinate deliveries for Waverley Abbey Trust, ensuring items reach the correct team or location promptly. Purchasing and office support

> Raise and manage purchase orders for the House and the East Wing, including Events and Retreats.

> Support good stewardship by ensuring purchasing is accurate, timely and in line with agreed processes.

> Maintain order in stationery areas so that colleagues have access to the supplies they need.

> Manage the East Wing staff signing in and signing out sheet.

> Assist the Head of People and Organisational Development with East Wing office moves and practical office arrangements as required. Health and safety

 > Check and maintain First Aid supplies in the House and East Wing.

> Undertake any other reasonable duties requested by the line manager in keeping with the nature of the role.

Essential

> A warm, helpful and customer-focused approach, with a commitment to excellent service.

> Strong organisational skills and the ability to manage a range of practical and administrative tasks.

> Good attention to detail, especially when handling donations, customer records, post and purchase orders.

> Confidence in speaking with customers, supporters, suppliers and colleagues in a clear and professional way.

> Good working knowledge of Microsoft Office and confidence using databases or CRM systems.

> Ability to work calmly and flexibly in a busy environment where priorities may change.

>Discretion and care when handling confidential or sensitive information.

>A positive, team-minded approach and willingness to help where needed.

Desirable

> Experience of working in customer service, supporter care, administration, purchasing or a similar coordination role.

> Experience using systems such as Sage CRM, HubSpot, Beacon, Stripe or Access. >Understanding of charitable giving, donations processing or supporter communications. Our culture and expectations

>At Waverley Abbey, how we do things matters. We are looking for someone who will bring warmth, accuracy, initiative and a servant hearted approach to the role.

Hospitality is not simply the work of one team; it is part of who we are. This role helps set that tone through excellent customer care, thoughtful administration and a willingness to make things work well for others.

> The postholder will be expected to work in a way that reflects Waverley Abbey’s values, contributes positively to team life and supports the wider mission of the organisation. Safeguarding, confidentiality and compliance

> The postholder must follow Waverley Abbey Trust policies and procedures, including those relating to safeguarding, confidentiality, data protection, finance, health and safety and equality. Training will be provided where required.

Caseworker Team Leader

We are seeking a pro-active, organised and detail-focused Team Leader to lead and manage the multi-crime service which supports anyone aged over 18 affected by crime and anti-social behaviour in Avon & Somerset.

We are looking for someone who brings strong people management experience, exceptional communication skills, and a commitment to building a supportive and high performing team.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? If yes, then we’d love to hear from you…

Position: 6829 Team Leader Casework

Location: Avon and Somerset/Hybrid

Hours: Full time, 37.5. Monday to Friday 9.30am - 5.30pm

Contract: Permanent

Salary: £30,825

Closing Date: 05/08/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

You’ll lead a staff team, oversee daily case allocations, manage service delivery, strengthen partnerships, and ensure our service meets contractual and quality standards.

As the Team Leader you will:

• Be responsible for case management system audits and reports.
• Be responsible capturing data and information to ensure the work of team is outcome based and evidenced.
• Be responsible for allocating of work levels within and across the wider team and analysing statistics.
• Be responsible for safeguarding quality assurance and compliance with policies and procedures.
• Work with relevant managers to provide input to and ensure excellent delivery of the service.
• Support the team to manage caseloads completing comprehensive impact assessments.
• Be responsible for the line management of team members.
• Promote effective communication channels.

This role is full-time, and is hybrid working both from home and 3 days a week in our office in Bristol (a suitable and confidential workspace at home is required).

About You

You will need:

• An understanding of the Criminal Justice System and the impact of crime on victims and witnesses.
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
• A practical understanding of the requirement for confidentiality and safe working practice.
• Experience of working in a challenging and changing environment.
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
• Extensive experience of effectively leading and managing a team, monitoring performance and service delivery to meet contractual requirements.
• Strong communication, negotiation and advisory skills.
• The ability to work without direct supervision.
• Substantial IT expertise with the ability to use a range of software.

You can view the full Job Description and Person Specification once you click to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave and an extra day off for your birthday.
• Pension Plan: 5% employer contribution and enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Casework, Caseworker, Family Caseworker, Childrens Caseworker, Criminal Justice, Rehabilitation, Offender, Ex Offender, Victim Support Caseworker.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Homelessness is rising fast across Britain, and we are seeing unprecedented demand for our services. At this critical time, we are looking for two talented, experienced Senior Media Officers to join the Crisis media team, to help raise the public and political profile of homelessness, to shine a light on the human impact, and to show how Crisis is working to help people rebuild their lives and leave homelessness behind.

Location: Crisis is hiring two Senior Media Officers. One of those will be London (Aldgate) office based and the other role will be based in either our Birmingham, Liverpool or Newcastle office. Working from home is an option in line with Crisis’ Hybrid working policy; you will be required to work from the office twice a week.

About the role

As a Senior Media Officer, you will design, deliver and evaluate impactful media strategies to bring to life Crisis’ work, using print, digital and broadcast journalism to advocate for the solutions needed to tackle homelessness and inspire the public, businesses and politicians to join our mission to end homelessness for good.

You will work as part of a motivated, expert team to develop high-profile media and communications campaigns, including our annual Christmas appeal, and help to build our brand.

With homelessness at record levels there has never been a more critical time to join Crisis and ensure tackling homelessness is firmly on the news agenda.

Each Senior Media Officer will line manage one Media Officer.

About you

You will have significant experience of working in a challenging, fast-paced news and media environment to secure high-profile coverage. The ability to navigate competing priorities and influence senior internal and external stakeholders is essential.
To be successful in this role, you will be able to demonstrate excellent knowledge and experience of working with the media to help secure policy change, demonstrate the ability to secure high-profile consumer media to support income generation and have exceptional news sense, with the ability to take a creative approach when seeking out new media opportunities.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2nd August at 23:59

Interviews will be held in person, W/C 17th August 2026

Interview process: The interview will consist of a competency-based interview + written task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

We're looking for a passionate, compassionate and resilient Support Worker to join our Learning Disabilities Social Care Service in Kent

£26,228.00 per annum, working 37.5 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The working pattern for this role is: - 7.30am-3pm, 2.30pm-10pm, 7.30am-10pm

What you'll do:
* Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
* Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
* Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
* Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
* Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
* Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
* Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
* Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments

What you'll bring:
Essential
? NVQ Level 2 or equivalent
? Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities and supporting them in line with a PBS framework

Desirable
? Has some experience in Trauma Informed care
? Has some experience in working with people with Mental health
? Driving licence and a willingness to drive as part of support duties

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team Background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. 

Key Responsibilities 

Management of local sites to ensure all services are available.

• Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
• Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.

Line management of a team to ensure objectives are set and met.

• Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
• Conduct regular one-to-one supervision, team meetings and performance reviews, providing constructive feedback and clear expectations.

Ensure compliance and the quality of advice required are achieved.

• Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
• Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.

Contribute to the team

• Be an active member of the Advice Services management team, contributing to service planning, operational improvements and organisational change.
• Work collaboratively with funders, partner organisations and colleagues across Toynbee Hall to support strategic priorities, projects and service development.

Other

• Provide visible leadership across multiple Toynbee Hall locations, ensuring consistency of culture, service delivery and operational standards.
• Travel across London as required, and occasionally elsewhere in the UK.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

Experience and Skills

• Significant experience of managing frontline advice services and leading high-performing teams.
• Proven ability to provide technical supervision and support on complex debt advice cases.
• Up-to-date knowledge of debt advice legislation, FCA requirements, funding compliance and sector best practice.
• Strong IT skills, including Microsoft Office and case management systems.
• Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering and supervising FCA-regulated debt advice services.

Communication and Interpersonal Skills

• Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate others.
• Ability to build positive relationships with colleagues, partners, funders and external stakeholders.
• Excellent written and verbal communication skills.

Personal Attributes

• Inclusive, collaborative and approachable leadership style.
• Highly organised, proactive and solutions focused.
• Calm and resilient under pressure, with the ability to make informed decisions.

Commitment

• Demonstrates a strong commitment to Toynbee Hall’s mission, values and strategic objectives.
• Willingness to work across multiple Toynbee Hall and community locations.
• Willingness to undertake relevant training, including safeguarding and regulatory requirements.

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

The Head of Commercial Partnerships is a pivotal leadership role responsible for developing and delivering Jericho's corporate engagement and partnership strategy.

The postholder will build and maintain relationships with employers, businesses, funders and strategic partners to create employment pathways for participants, generate income for Jericho's social enterprises and unlock wider support through corporate fundraising, social value partnerships, volunteering and advocacy.

Working across multiple areas of the organisation, the role will act as a bridge between Jericho's employability, enterprise and income generation functions, ensuring partnerships deliver meaningful social impact while strengthening the organisation's long-term sustainability.

This role offers a unique opportunity to shape the future of Jericho's corporate engagement strategy and become a key external ambassador for one of Birmingham's leading employment-focused charities.

We would consider 0.8 FTE for the right candidate. The successful applicant must have the Right to Work in the UK as we are unable to offer sponsorship.

What you’ll be doing:

Strategic Leadership

• With support from the Director of Income Generation, develop and deliver Jericho's Commercial Partnerships Strategy.
• Identify opportunities to increase income, employment outcomes and social impact through external partnerships.
• Contribute to organisational strategy, business planning and growth objectives.
• Monitor partnership performance and provide regular reporting on outcomes, income generation and impact.
• Act as a senior ambassador for Jericho across Birmingham and the wider region.

Employer Engagement and Employment Pathways

• Build and maintain relationships with employers across a range of sectors.
• Create opportunities for work placements, work experience, internships and employment pathways for participants.
• Develop employer partnerships that support individuals facing significant barriers to employment.
• Work closely with People Support and Employability teams to understand participant needs and identify suitable opportunities.
• Promote inclusive employment practices and encourage employers to recruit from underrepresented groups.

Corporate Partnerships and Business Development

• Identify and secure new business opportunities for Jericho's social enterprises.
• Develop relationships with procurement teams, HR leaders, CSR teams and senior decision-makers.
• Promote the commercial services offered by Jericho's enterprises and identify opportunities for growth.
• Create strategic partnerships that deliver both commercial value and social impact.
• Support the development of new enterprise opportunities and routes to market.
• Identify opportunities arising from corporate social responsibility and social value commitments.

External Representation

• Represent Jericho at networking events, conferences, business forums and partnership meetings.
• Build Jericho's profile within Birmingham's business community.
• Deliver presentations and pitches to senior stakeholders.
• Develop relationships with key influencers, business leaders and strategic partners.

Who are we looking for?

Essential

• Significant experience in corporate partnerships, business development, employer engagement, relationship management.
• Proven ability to build and maintain high-value strategic relationships.
• Experience developing partnerships that deliver measurable outcomes.
• Strong commercial awareness and understanding of how businesses operate.
• Excellent communication, networking and presentation skills.
• Experience influencing and engaging senior stakeholders.
• Ability to identify opportunities and convert them into tangible results.
• Strong planning, organisational and project management skills.
• An appreciation of and sympathy with The Jericho Foundation's Christian roots and values, and a commitment to its mission of supporting people facing barriers to employment into sustainable work.

Desirable

• Experience within the charity, social enterprise, employability or recruitment sectors.
• Knowledge of Birmingham's business landscape and key employers.
• Experience securing corporate funding, sponsorship or social value partnerships.
• Understanding of supported employment and employability programmes.
• Experience managing budgets, income targets or commercial contracts.

About JERICHO 

JERICHO is an award-winning Birmingham-based charity and family of six social enterprises. We provide supported work opportunities for people facing extreme challenges in getting a job and have been helping people across Birmingham into employment for over 30 years. We primarily support marginalised young people and survivors of modern slavery. What makes our model so effective is the way we combine work placements with individualised wrap-around support, training and a range of targeted activities. Our approach is focused on helping people address the issues that are affecting their life chances, build skills and confidence and ultimately become more employable.

INTERVIEWS ARE PLANNED IN PERSON ON TUESDAY 11th AUGUST 2026. 

Saferworld is seeking to recruit a Project Coordinator. The Project Coordinator will support effective and efficient project and grant coordination with Saferworld staff and partners, supporting the achievement of programmatic and organisational goals, with a strong focus on Afghanistan within the Asia and MENA region. The role will focus on day-to-day relationship building and support to civil society partner organisations in difficult contexts, and is expected to require high levels of adaptability, flexibility and support to locally led approaches in the programme. The role will also have a strong focus on managing timelines, ensuring compliance with rules and regulations, and ensuring management and tracking of all supporting documentation.

The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function’s processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. 

Key Responsibilities

Communication and networking 

• Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. 
• Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. 
• Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. 
• Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. 
• Build good professional relationships with key stakeholders across the Foundation. 
• Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries.
• Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. 
• Maintain sector knowledge, keeping up to date with developments in best practice. 

Team management  

• Line management responsibility of the Supporter Care Coordinator. 
• Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. 
• Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. 
• Continually review and evaluate the remit of the function to identify any efficiencies that could be made. 
• Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. 
• Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures.  

Decision making, planning and problem solving 

• Act as an ‘early warning system’ to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. 
• Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter’s request, and escalate where required. 
• Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. 
• Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. 
• Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. 

Service delivery 

• Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. 
• Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. 
• Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. 
• Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. 
• Manage complex and non-routine requests from supporters and colleagues. 
• Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. 

Analysis and research 

• Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future.
• Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.

Skills, Knowledge and Expertise

Skills, abilities, and attributes:

• Excellent project management skills. 
• Able to set objectives, measure performance and achieve ambitious KPIs. 
• Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. 
• Ability to gather, analyse and report on key metrics. 
• Excellent communication skills both written and verbal. 
• Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). 
• Ability to work systematically and accurately under pressure. 
• Conveys enthusiasm and positive attitude, and able to inspire others. 
• Passionate about the fundraising causes supported by Fundraising. 
• Able to work on own initiative, make decisions independently, and think creatively and laterally. 
• Excellent team player willing to be flexible to support colleagues in a busy environment. 

Knowledge, experience, and qualifications: 

• Previous customer service experience. 
• Experience of Raiser’s Edge, or a relationship database. 
• Experience of managing and motivating the Supporter Care function. 
• Knowledge of fundraising operations.

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Job Role: Children’s Independent Domestic Violence Advocate (CIDVA)

Salary: £22,244 per year (£27,805 FTE)

Hours: 30 hours per week

Contract type: Permanent

Location: Banes

Additional information:

• Participate in an out-of-hours on-call rota.
• A full driving licence and access to your own vehicle for work purposes.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

About the Role:

As a Children and Young People’s Domestic Abuse Advocate (CIDVA), you’ll play a vital and inspiring role in helping young survivors find their voice, rebuild their confidence, and feel truly heard. Working with children and young people aged 5–17 who have experienced domestic abuse, you’ll provide compassionate, tailored support within a safe refuge environment alongside their non-abusive parent.

At the heart of this role is empowering young people, helping them understand their experiences, express themselves, and begin to move forward in a positive way. Through high-quality one-to-one support, you’ll offer guidance, advocacy, and reassurance, ensuring each young person feels supported every step of the way.

You’ll also bring creativity and energy to the role by delivering engaging group programmes focused on building healthy relationships, resilience, and emotional wellbeing. Alongside this, you’ll coordinate meaningful activities and work closely with partner agencies to ensure every child and young person receives the joined-up support they need.

This is a truly rewarding opportunity to make a lasting difference - supporting young people at a pivotal time in their lives and helping them build safer, brighter futures.

What you’ll be doing:

Work closely with young survivors to co-produce and deliver personalised support plans that reflect their individual needs, strengths and goals.

Supporting young people as they transition from refuge into independent living, helping to build confidence and stability during resettlement.

Carrying out and regularly reviewing risk assessments to ensure the safety and wellbeing of each young person, in line with safeguarding policies.

Building strong partnerships with external agencies, enabling young people to access wider community resources and receive holistic, wraparound support.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

You can view the full job description by clicking here.

What we’re looking for:

Experience of working with children and young people affected by domestic or sexual abuse, with a passion for supporting them to feel safe, heard, and empowered.

A strong understanding of trauma-informed approaches and the impact domestic abuse can have on young people’s wellbeing and development.

A full driving licence and access to your own vehicle for work purposes.

There are many great reasons to join our team!

Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at our charity shops

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Procurement Manager
£53,592 - £60,535 FTE per annum (dependent on experience)
Full time, 35 hours per week
Fixed term contract for ending 31st December 2027*

*This contract has the potential to become permanent.

About the role

London-based contract with the option of hybrid working between the office and home. Please note, the current expectation is that colleagues will travel to the office in London one day per week throughout the year, on specified days agreed with the line manager in advance.

We’re looking for a Procurement Manager to support the Chartered Society of Physiotherapy's Facilities & Operation team leading a pivotal function. This autonomous role is responsible for coordinating procurement activity across the organisation to help deliver value for money for our members, strengthen contract management and build strong supplier relationships. 

Whether you're an experienced Procurement Manager looking for the opportunity to shape and lead a new standalone procurement function, or an experienced procurement professional ready to take the next step into your first Procurement Manager role and develop strong oversight and governance across the organisation, we'd love to hear from you. This role offers the chance of real impact from day one, with the support and encouragement to continue developing your skills and grow into the full scope of the role.

The CSP is a dynamic organisation with an ambitious corporate strategy to increase our support to members and ensure we are fit for purpose as a sector-leading hybrid working organisation. The Procurement Manager is a key appointment offering the opportunity to shape and professionalise procurement across the organisation. The successful candidate will play a pivotal role in strengthening governance, achieving savings, and building lasting capability in procurement and contract management, ensuring fit for purpose services are achieved across the Society in a value for money led, well-coordinated way for the benefit of our members, now and in the future. This is particularly important to us as we embark on a multiyear programme of Digital Transformation, which involves reprocuring business critical contracts and embedding positive supplier relationships.

The Facilities & Operations team work as part of the Corporate Services and Infrastructure (CSI) directorate. CSI is a centre for excellence; a collection of professionals leading the CSP in its ambition to be a modern, influential and impactful organisation. Our Charter aligns strongly to the CSP’s values and recognises the connection between our work, that of our colleagues and the care our members provide to patients.

Are you:

• A solutions focused and big picture thinker, who is able to challenge and shape efficiencies across the organisation?
• Driven and passionate about building effective relationships and maximising value for money?
• Able to challenge well and support contract managers development at all levels across the organisation?
• A values-led and trusted people leader with strong technical skills?

If so, we want to hear from you!

Working arrangements

Hybrid working

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. 

How to apply

For further information and details of how to apply, please visit our website via the link. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 30th July
Shortlisting outcome: W/C 3rd August
Interview date: W/C 17th August

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please click here. 

NO AGENCIES