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Head of Fundraising and Communications
Location: London, United Kingdom (Some hybrid working available)
About the Charity
Based in Notting Hill and operating satellite clubs, the Harrow Club works across Kensington, Chelsea, Hammersmith and Fulham, helping young people to recognise their full potential.
With a focus on educational exclusion, street work and safe spaces and pathways to opportunity, we are pioneering new ways of engaging young people and addressing the challenges and opportunities of modern London.
We are seeking an experienced Head of Fundraising and Communication to join our passionate team and help drive our mission forward.
Purpose of the Role
Lead the charity’s fundraising and communications strategy to grow sustainable income, build strong relationships, and raise the organisation’s profile. This role will drive innovation, strengthen donor engagement, and ensure our story connects with supporters and funders.
Key Responsibilities
Fundraising Strategy & Innovation
Develop and implement comprehensive fundraising strategies to meet and exceed income targets.
Identify, research, and cultivate relationships with prospective donors, trusts, foundations, and corporate partners.
Lead on preparing and submitting compelling funding applications and proposals.
Stay up to date with fundraising trends, legislation, and best practice, ensuring all activities are compliant and ethical.
Relationship Management
Manage and grow a portfolio of major donors, ensuring excellent stewardship and donor retention.
Build strong networks and partnerships across sectors to support organisational growth.
Campaigns & Events
Plan and deliver successful fundraising events and campaigns that engage supporters and attract new audiences.
Communications
Lead our communications efforts to raise the charity’s profile and engage supporters.
Strengthen the organisation’s communications capability, ensuring messaging is clear, compelling, and aligned with our mission.
Monitoring & Reporting
Monitor fundraising performance and report regularly to the Board, senior management team, and trustees.
Provide insight on progress, challenges, and opportunities for improvement.
Line-manage the fundraising team of two members, ensuring effective collaboration and performance.
Person Specification
We, are looking for someone who:
Has substantial experience in a fundraising role, ideally within the charity sector.
Demonstrates success in securing income from high-net-worth individuals, trusts, foundations, and major donors.
Has strong networking, relationship-building, and communication skills.
Possesses excellent written skills for bids, proposals, and reports.
Can work independently and as part of a team in a fast-paced environment.
Has strong organisational and project management skills with attention to detail.
Has proven line management experience and is a strong team player, supporting colleagues, conducting performance reviews, and fostering a positive team culture.
Shares a passion for our mission and values.
Terms and Benefits
Full-time, permanent position
Salary: Competitive, commensurate with experience
Hybrid working policy – details to be discussed dependent on the candidate
Holiday allowance – 25 days
How to Apply
Please apply by sending your CV and covering letter by 18 January 2026. In your covering letter, please outline how your skills, experience, and achievements meet the selection criteria listed in the job description.
We encourage early applications, as we reserve the right to close the vacancy before the stated deadline if we identify a suitable candidate.
Shortlisting will take place immediately after the closing date:
First-round interviews: Week commencing 26 January 2026
Second-round interviews (if shortlisted): Week commencing 5 February 2026
For further details about the charity please visit our website. If you would like an informal discussion about the position, please select YES in the questionnaire in the application.
We are committed to being an equal opportunities employer and welcome applications from all sections of the community, regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We particularly encourage applications from underrepresented groups.
If you require any reasonable adjustments during the recruitment process, please let us know when applying.
The client requests no contact from agencies or media sales.
About the role:
This is a hands-on role for someone who loves opening doors, building momentum and turning interest into long-term support. As Corporate Partnerships Officer, you’ll be right at the heart of our growing Fundraising team, actively identifying new corporate partners, starting meaningful conversations and shaping partnerships that genuinely add value. From first approach to signed agreement, you’ll play a key role in bringing businesses on board and inspiring them to stand alongside our work.
You’ll split your time between winning new partnerships and deepening existing ones. That means researching and targeting the right organisations, crafting and delivering engaging pitches, and managing a live pipeline of opportunities. Alongside this, you’ll steward a portfolio of corporate partners, building strong relationships with key contacts, coordinating activity, spotting opportunities to grow support and ensuring partnerships deliver real impact for both the business and Single Homeless Project.
You’ll quickly build a strong understanding of our services, values and priorities, using this insight to develop creative ways for businesses to get involved, from fundraising and campaigns to volunteering and events. You’ll track activity and performance through our CRM, using data and insight to strengthen relationships and retention. While your focus is corporate partnerships, you’ll work closely with colleagues across the organisation to support a joined-up, ambitious approach to income generation. If you’re proactive, curious and ready to make your mark, this role offers the chance to grow fast and make a visible difference at Single Homeless Project (SHP).
About you:
- You’re genuinely interested in why businesses choose to support charities and enjoy turning that curiosity into strong, meaningful partnerships.
- You’re confident building relationships, opening conversations and keeping partners engaged, whether you’re developing something new or growing what’s already there.
- You’re comfortable working towards targets and enjoy the sense of progress that comes from moving ideas into action.
- You can bring a story to life, creating and delivering pitches or presentations that connect with people and inspire them to get involved.
- You’re organised and proactive, happy using (or quickly learning) a CRM to keep things running smoothly and spot opportunities to do even better.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Sunday 25th January at midnight
Interview date: Tuesday 3rd February Online via Microsoft Teams
Shortlisted candidates will be asked to prepare a presentation (instructions will be given) for interview.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are looking for a receptionist to work within the Harris Federation Head Office, undertaking Reception and other administrative duties within the CEO's team.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Greeting and receiving all visitors to Head Office in a professional manner, ensuring compliance with safeguarding and Health & Safety protocols
- Operating the telephone switchboard, directing calls to appropriate departments or staff members, taking messages, and responding promptly to enquiries from parents/carers and the public
- Maintaining the reception area and meeting rooms to a high standard, ensuring they are tidy, presentable and reset after use, and reporting any maintenance issues to the Office Manager
- Supporting the Office Manager with office maintenance tasks, including coordinating fire drills, liaising with engineers and managing heating/air con servicing
- Organising and preparing refreshments for meetings and events
- Updating employee records to reflect staff changes for switchboard/Inventry accuracy
- Managing incoming and outgoing mail and parcels, including maintaining the franking machine account and ordering supplies
- Coordinating courier services and managing related accounts
- Maintaining the academy contact sheet, ensuring Principal and PA details are current
- Building positive relationships with staff, contractors and external agencies to support the Federation’s objectives
A full list of responsibilities can be found in the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Flexibility and ability to respond to multiple demands and to prioritise
- The ability to work well with colleagues and visitors
- A high level of adaptability to changing demands
- The ability to work collaboratively as part of a team
- The ability to plan and organise work to meet varying deadlines
- The ability to work on own and take initiative
- Strong written and verbal communication skills
- Experience of delivering a high-quality service
- Experience of a range of general administrative duties.
- Good ICT skills and experience, including Word, Excel and management information systems (MIS)
Please download the Job Pack for a full person specification.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
This is a unique chance to combine clinical expertise, leadership, and compassion in a role that can make a genuine impact on people’s lives.
Together, we improve the lives of local people affected by cancer. We provide wraparound holistic support, information, education and wellbeing services to people affected by cancer across Norfolk and beyond. As demand for our services continues to grow, we are seeking an exceptional Director of Charitable Operations to join our Executive Leadership Team. In this pivotal role, you’ll help shape the future of our work and ensure we continue improving the lives of local people affected by cancer.
About the Role
As a key member of Big C’s Executive leadership team, you will bring a specialist knowledge of cancer and act as an ambassador for the charity in this area of expertise.
You will serve as the clinical lead for the charity with leadership and management responsibilities of our Cancer Support Centres and Hubs, our Health Academy programmes, and of the teams that deliver them. This includes collaborating with internal colleagues and external partners to ensure the delivery of high-quality, sustainable services for anyone affected by cancer. An example we are proud of is the practical help with social and financial concerns through our Citizens Advice welfare advisors.
You will also support the Chief Executive with the strategic development and direction of Big C’s cancer support services and health academy programmes. This role requires clinical expertise and demonstrable experience to successfully lead the delivery of Big C’s charitable operations to meet rising demand.
On occasion, like other members of the Executive team, you will be required to deputise for the Chief Executive in their absence.
Location: You will be based in Big C’s office in Centrum, a bright and modern building on Norwich Research Park. Informally, some home working is possible, but you will need to work from the office and other Big C sites regularly.
Hours: 35 hours per week
Salary: £60,000 to £65,000 per annum (subject to skills and experience)
Contract: Permanent
About You
You will be an experienced clinical leader with a strong track record of operating at a senior level, ideally within healthcare or the charity sector. Above all, you will share Big C’s commitment to ensuring that people affected by cancer receive outstanding care, support and education when they need it most.
You will bring:
- Recognised clinical expertise and professional registration, with demonstrable experience in cancer care or related services.
- Strategic leadership experience, with the ability to translate vision into practical, high-quality service delivery.
- Strong people leadership skills, with a compassionate, inclusive and values-driven approach.
- Experience of governance, safeguarding and working effectively with Boards or Trustees.
- Financial and commercial awareness, including budget management and income generation.
- Credibility and confidence to represent Big C with partners, funders and stakeholders.
About Big C
Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.
We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.
Why Big C?
Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation for the third time running in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.
Our benefits include:
- 33 days holiday (FTE, including bank holidays)
- 5% employer pension contribution
- Company sick pay and life assurance
- Health Cash Plan and Employee Assistance Programme
- Cycle to Work Scheme
- Some hybrid working with some flexibility in hours
- Opportunities for professional development
Apply Now
Closing date for applications: Monday 26 January 2026
Please take a look at the vacancy pack for further information and the job description.
When applying, please complete the online application fully. Information to support your application can be in your attached covering letter or as indicated in the application.
If you prefer to apply in a different way or require information in an accessible format, please contact Caroline Roberts, People Manager.
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.
This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
Together, we improve the lives of local people affected by cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will be responsible for delivering support to individuals experiencing complex ill mental health and substance misuse issues, targeting achievable outcomes that promote and deliver positive outcomes for tenants in our services.The post holder will be responsible for delivering evidence-based interventions with a holistic assessment to support personalised recovery and promotion of independent living skills. Multi-disciplinary team working will be a part of the role, utilising and offering additional support and advice from partners and wider network services.
Key Responsibilities
Support Assessment & Delivery
- Implement and deliver dual-diagnosis support through 1.1 and group sessions to tenants experiencing issues with poor mental health and substance misuse.
- Undertake joint holistic assessments and risk assessments with tenants participating in the service to determine service and support needs and identity where these can be met.
- Provide outcome-based support measured against goals, personal aspirations of the tenant, and their achievements.
- Working with tenants, encourage them to identify their own goals and work towards independence and resilience. The key aims are to reduce the need for acute clinical interventions and hospitalisations.
- Put in place with the tenant, agreed SMART targets with a range of evidence-based interventions that addresses areas of need, such as harm minimisation, prevention of relapse for those in addiction recovery, and improved self-awareness and motivation.
- Through collaborative working with other teams in the organisation, enhance the personalised and choice-led support plan of tenants to integrate with their tenancy support needs and reducing the risk of tenancy loss due to dual-diagnosis issues.
- Help reduce episodes of crisis though support initiatives such as peer-led support groups.
- Be proactive in observing and responding to changing characteristics of tenants receiving support, recognising deterioration in mental wellbeing and putting in place interventions that reduce the likelihood of more acute support needs.
- Be a point of contact for tenants who are on the verge of experiencing a crisis episode, providing appropriate support and interventions to help avoid the need to access acute services.
- Foster positive working relationships with external stakeholders, breaking down barriers and improving access to appropriate support services such as specialised mental healthcare and addiction recovery programmes.
- Develop effective community links that expands support resources that to be offered to tenants.
- Develop all support plans and coaching sessions to embrace the key elements and principles of Trauma Informed Practice and Psychologically Informed Environments.
- Keep up to date with strategies and methodologies used in the support sector to ensure dual-diagnosis support in the organisation remains at a high level for all tenants accessing it.
- Promote the achievements of tenants receiving support through KPI reporting and case studies.
- Recognise goals and aspirations achieved by individuals and using the evidence obtained, formulate and develop future support plans and strategies that enhance the service.
- Work with team leaders and managers to develop our lived experience support in a structured and safe way.
- Deliver practical harm reduction, relapse prevention, and coping strategy workshops.
Risk Management
- Ensure accurate and up to date risk assessments are undertaken, putting in place effective risk management plans to mitigate risk of harm, neglect, and any other areas of risk to the tenant, staff, and wider community.
- Ensure all records and support plans are managed in compliance with organisational policies governing confidentiality, privacy, data sharing consent, and keeping to the requirements and principles of the UK GDPR.
General Responsibilities
- Support colleagues through the sharing of support strategies and techniques that will benefit tenants outside of dual-diagnosis sessions.
- Foster positive and effective working relationships with colleagues in the Housing and Support teams.
- Ensure adhere to Stay’s policies & procedures
- Represent the charity at relevant external meetings or forums as required.
- Always maintain professional boundaries and confidentiality, upholding the charity’s values and ethos.
- Participate in team meetings, training, supervision and appraisals as required.
- Undertake any other duties as reasonably required by the Operations & Services Manager.
- Ensure that Equality, Diversity and Inclusion is actively promoted in all areas of work.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Caseworker to join the Anti-Social Behaviour team working 22.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of anti-social behaviour to cope and recover. You will be responsible for establishing contact with the person to assess the impact of the anti-social behaviour and provide them with appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.
You will be working from home, however regular travel will be required to work across Avon & Somerset, for this reason you should live within Avon& Somerset. You may at times be asked to support cases across surrounding areas.
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking a Head of Digital, Data and Technology to lead and shape our digital infrastructure, data governance and analytics capability.
Head of Digital, Data and Technology
Location: Head Office, Regents Park, London NW1 – Hybrid + Some travel required
Salary: C. £90,000
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common, we are all conservationists, and passionate about restoring wildlife.
In this role, you’ll guide and empower ZSL on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact.
You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how we tell our conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening our conservation storytelling, this role will evolve and future-proof ZSL’s digital ecosystem while supporting our mission to protect and restore nature in the UK and around the world.
This post is a blended role for office and home working; some travel to Zoo sites will be required.
Key Responsibilities:
Digital leadership and transformation
- Define and deliver a transformative digital, data, and technology vision aligned with ZSL’s strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement.
- Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth.
- Lead ZSL’s digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation.
- Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience.
- Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities.
Systems and infrastructure
- Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement.
- Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments.
- Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime.
- Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across ZSL systems.
Data, Analytics and Cyber Security
- Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset.
- Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware.
- Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders.
- Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience.
People Leadership
- Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning.
- Build capability across the organisation to enhance digital literacy and adoption of new technologies.
About You
- Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time.
- Proven track record of developing and delivering organisational digital and ICT strategies.
- Broad experience across multiple IT and digital disciplines.
- Experience managing budgets with a focus on cost-effectiveness and value for money.
- Demonstrated success in leading and developing large, high-performing teams.
- Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction.
- Deep understanding of data ecosystems, including platforms, governance, and insight generation.
- Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies.
- Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice.
- Highly skilled at influencing and building relationships at senior organisational levels.
- Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical).
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 8th February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.
We provide practical and emotional support, camaraderie and connection to:
- LGBTQ+ people
- All people living with or affected by HIV
We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.
What It Is Like to Work at Sahir
We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.
We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.
This role offers the opportunity for a qualified counsellor to deliver high quality, ethical and affirming counselling within a specialist charity setting.
You will work with LGBTQ+ community members as well as people living with or affected by HIV, providing short term counselling within a stepped care model and a supportive multidisciplinary team.
Practice is grounded in the BACP Ethical Framework and informed by the realities of stigma, identity, health and social inequality.
What We Are Looking For
We are looking for a counsellor who is:
- A qualified practitioner with a recognised counselling qualification at diploma level or above.
- Registered with BACP or working towards accreditation.
- Committed to ethical, reflective and trauma informed practice.
- Confident working with a range of presenting issues, including complexity.
- Empathic, thoughtful and able to work both autonomously and collaboratively.
We particularly welcome applications from counsellors with lived experience of the issues affecting LGBTQ+ communities and/or people living with HIV, while recognising that strong allies and practitioners from a wide range of backgrounds are equally valued.
Equality, Inclusion and Accessibility
Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.
Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.
You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.
We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
Are you an experienced fundraising professional who thrives on understanding the vision for a project, preparing funding bids and leading fundraising initiatives? Are you excited by the idea of working with faith communities to figure out how to fund the projects that matter to them? The Finance Department of the Diocese of Leeds is recruiting a Senior Grants and Fundraising Officer. Based at Hinsley Hall, Leeds. More details at the Diocese of Leeds website. First interview to be held on Wednesday, 4 February 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Finance Manager is responsible for overseeing and managing complex, high-risk financial operations related to our partner's international grantmaking and emergency relief support. This role combines financial leadership with flexibility and responsiveness to needs in volatile contexts, particularly for grassroots movements and activist groups globally - managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks.
Key Responsibilities
Grant Finance Oversight
- Lead all financial processes for international grants: budgeting, transfers, reconciliations, reporting.
- Manage multi-currency payments into high-risk regions; ensure compliance, mitigate fraud/diversion risk.
- Strengthen internal controls and financial systems for expanding global operations.
- Be agile to respond quickly to humanitarian needs.
Risk & Compliance
- Ensure due diligence (KYC, AML) and enhanced vetting particularly for overseas partners and informal/unincorporated networks.
- Comply with HMRC and UK banking rules, counter-terrorism finance regulations. Work with the Compliance, Risk & Innovation team to improve policies/procedures.
Client & Stakeholder Management
- Act as finance lead for philanthropic clients working in relief and grassroots activism.
- Provide advice on financial risk, best practices.
- Foster relationships with grassroots partners; ensure transparent, accessible reporting.
- Apply trauma-informed approaches in working with clients in conflict or activist settings.
Humanitarian & Global Finance Expertise
- Use knowledge of international finance especially in difficult contexts (e.g. unincorporated groups, sanctions, restricted jurisdictions) to design processes that satisfy both donors and grassroots partners.
- Monitor emerging risks globally and help shape responses.
Essential Experience & Knowledge
- Significant experience in finance, grantmaking or compliance in international/ humanitarian/ philanthropic settings.
- Experience in managing overseas financial transactions, handling multi-currency payments, managing exchange rate risks etc.
- Experience dealing with high-risk jurisdictions and partners, including unincorporated or grassroots networks.
- Familiarity with due diligence, risk frameworks, KYC/AML, UK charity and banking regulations.
Desirable
- Arabic (spoken/written) skills preferred
- Past work in NGOs, fiscal hosts, or international grant making.
- Experience with cryptocurrencies.
Skills & Ways of Working
- Strong interpersonal / stakeholder management skills. Cultural sensitivity.
- Ability to balance rigorous compliance with flexibility / urgency.
- Capacity to work in fast-paced, evolving environment; adapt priorities quickly.
- Alignment with our values: collaboration, curiosity, courage, creativity.
Terms & Benefits
- Salary: c.£45,000 per year.
- UK-based; London office with hybrid working (if you’re local, some office days; remote if elsewhere in UK)
- Occasional UK/European travel.
- Annual leave: 22 days + bank holidays, plus 3 extra days between Christmas & New Year.
- Pension: 3% employer contribution after 3 months.
- Additional paid time off for voluntary work / trusteeship etc.
- Wellbeing support (counselling, online resources), financial wellbeing benefits & discounts etc.
About Social Investment Business:
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
Our values are: People First, Curious, Bold, Collaborative, Accountable
For further information on what it is like to work with us and our generous benefits please visit our website.
About this role: Reporting to the Deputy CEO, the Head of Business and Market Development will build on SIB’s existing research and findings on market scope and scale, organisational financial resilience, the cost of capital and fund financial modelling to support the delivery of SIB’s ambitious new strategy, and hit our business development targets as part of an ambitious growth plan. This new post will develop SIB’s work and the rigour and robustness of our market and financial analytics in order to grow the organisation, the amount of investment under management and the annual disbursement of grant funds.
Key responsibilities
1. Working closely with the CEO and Deputy CEO support the delivery of ambitious growth targets under the new strategy.
2. Oversee the regulatory transition to FCA regulation for a defined number of SIB subsidiaries, drawing together the relevant internal documentation, working with the FCA – and any specialist retained consultants – to ensure that SIB is quickly and effectively accredited.
3. Work with the CEO and Deputy CEO to advance SIB’s applications for capital from Public Finance Institutions including the National Wealth Fund.
4. Working with the wider BD team, draw on market and financial modelling that incorporates existing data on SIB’s customers across its funds (using e.g. IMD, turnover, assets, age, business model) to develop excellent bids and tenders for new grant funds and to structure successful investment raises.
5. Oversee the reporting of all funds managed through the SIB group subsidiaries to their investors. This should include quality control of regular analytics, KPIs and case studies, regular catch up calls with investors and occasional presentations remote and in person.
6. Oversee the regularity and quality of analytics of SIB’s enterprise level impact to provide a consistent snapshot across all funds, including for SIB’s internal subsidiary board meetings.
7. Work with the Market and Financial Analyst to develop a strategic approach to financial modelling of funds. This should include an approach to cost base calculations (taking into account variability in disbursement rates, portfolios under management, loan vs. grant, capital vs. revenue, pace and automation), consistent treatment of interest payments, management and administrative fees and internal investment. The base model should be able to inform forward planning and business development, as well as serve to stack up the financial viability of BD opportunities as they arise.
8. Work with the Systems and Data teams to ensure that the base model is embedded within SIB’s operations and informs fund and programme management.
9. Lead a horizon scanning function that effectively drives comparative benchmarking against competitor / peer organisations.
10. Oversee the team’s work with the Finance and Governance teams to ensure that market analytics include effective customer feedback, collected regularly and embedded in key performance indicators.
11. Alongside the Deputy CEO and the wider Data, Insights and Advocacy team, oversee the delivery of the annual impact report, bringing colleagues together to identify key findings and deliver each report. Ensure that the impact report reflects market analytics, providing context that identifies SIB’s leadership and place within the wider sector.
12. Oversee the management – as needed – of any external consultants working on more complex financial models / additional research and learning that contributes to market or business development.
13. Alongside the Deputy CEO and the wider BD team, design and facilitate general learning sessions and programme specific learning sessions with small and large groups, this may include partners, customers and the SIB Board as well as colleagues. Elicit learning from these sessions, share findings and support your colleagues to integrate action points into our systems. This learning approach should particularly reflect how customer need / satisfaction is met by different fund and programme structures.
14. Line manage the Market and Financial Analyst, Marketing Manager and BD Manager.
15. To work in line with the organisation's values, principles and processes to achieve operational excellence.
16. To adopt our continuous improvement and learning ethos
17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
18. To support and contribute to the implementation and delivery of SIB’s strategy
19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Familiarity with raising investment
- Experience of managing a high functioning business development team achieving strategic objectives
- Knowledge of financial analytics
- Excellent excel skills
- Excellent writing skills
- Excellent project management to tight deadlines
- An understanding of how to share research and data analysis with audiences of mixed experience
- Strong leadership and people management skills, with the ability to inspire teams across functions to work in an integrated way
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Understanding of FCA regulation
- Prior experience of working in a regulatory environment
- Understanding of the UK charity and social enterprise sectors
Education / Professional experience
Team leadership experience
We believe in the power of the social economy to build a more equal society.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, children's homes and a range of innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher's we can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
Watch our short video to gain an insight into our working life here at St Christopher’s
About the Role
As Team Leader, you will assist the Manager in the running of a 16+ semi-independent supported accommodation service, supporting the delivery of high quality transition services for young people that promote their independence and increase their life skills.
We have an enthusiastic team including Support Workers, Waking Night Staff and Management who all have different interests which they bring to the service. If you’re ready for a challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you!
Applicants should have
· At least two year’s relevant experience providing housing and/or support services to vulnerable individuals
· A good understanding of the regulatory framework relevant to the provision of housing services for young people
· Knowledge of the welfare benefits system in relation to young people.
· Ability to lead, motivate, supervise and support staff and be a positive role model.
· Ability to prioritise own workload and to work flexibly to meet deadlines or service requirements.
· Ability to use own initiative as well as be an active team member.
· Flexibility to occasionally work evening and weekend shifts and participating in the On-Call system.
In return we offer:
· Salary of £30,784 per annum.
· Competitive pay and reward structure offering salary progression based on performance.
· A friendly working environment, a fun, open and honest culture.
· 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
· Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
· Contributory pension scheme, enhanced maternity and company sick scheme.
· UK Life Assurance (Death in service) to the value of 3 times your annual salary.
· BUPA employee assistance programme, offering counselling, financial advice and legal support.
· Cycle to work scheme.
· Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
· Discretionary funded training programs.
· Employee awards based on performance and length of service.
· Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification visit our website. CV’s will not be accepted.
For more information or assistance during the application process, please contact us via our website.
Closing date: 30th January 2026
We advise to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.
All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
Please note this post has a minimum age restriction of 21 for roles working directly with children and young people in our residential and semi-independent Homes in line with the Equality Act ‘occupational requirement’.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.
We provide practical and emotional support, camaraderie and connection to:
- LGBTQ+ people
- All people living with or affected by HIV
We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.
What It Is Like to Work at Sahir
We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.
We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.
About the Role
This is a community facing role focused primarily on delivering facilitated LGBTQ+ peer support groups and wider community engagement activity. You will create and sustain safe, inclusive spaces where LGBTQ+ people can connect, build resilience and feel heard.
Alongside regular peer support delivery, you will support outreach, workshops and project specific activity in response to community need and strategic priorities. The role includes active promotion of groups and proactive engagement with under-represented and marginalised LGBTQ+ communities.
What We Are Looking For
We are looking for someone who brings:
- A genuine commitment to LGBTQ+ wellbeing and community empowerment.
- Experience of facilitating groups, engagement or community activity, or transferable experience that demonstrates these skills.
- Strong communication and relationship building skills.
- A willingness to work some evenings and occasional weekends.
- A relevant qualification at NVQ Level 3 or above in social work, health, education or similar is desirable, but equivalent experience and a commitment to learning are equally valued.
We are particularly keen to receive applications from people with lived experience of the issues affecting LGBTQ+ communities, and from those whose voices are under-represented within the sector.
Equality, Inclusion and Accessibility
Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.
Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.
You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.
We are happy to discuss reasonable adjustments at any stage of the recruitment process.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for two Support Workers to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Personal Development team, this role is responsible for the service delivery of an effective, high-quality, person centred support service to residents with a range of multiple needs.
They will be the principal providers of support to residents in the Core service to build
hope, enable lasting change; supporting residents to instil independence and longterm sustainability, to ensure we mitigate as much as possible, a return to
homelessness.
The role will require shift work, including evenings and weekends
Salary: £28,712 - £32,240 annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London
Other responsibilities include
- To be responsible to the Team Manager and Deputy Team Manager for the day-to-day delivery of the Core service.
- Take a positive, trauma-informed approach to working with residents with complex needs and challenging behaviour.
- Use motivational and asset based interviewing techniques to interview, assess and create support plans and risk assessments that address the needs of residents.
- Supporting residents from point of entry into the service, working with them to support social (re-integration), enabling them to lead meaningful and purposeful lives.
- Conduct regular reviews of support plans and risk assessments as required.
- Take a pro-active approach in multi-disciplinary support required for residents.
- Work within a Psychologically Informed Environment approach and strive to meet targets and deliver results.
- Ensure a high standard of customer service is upheld
- To attend team meetings and take part in service policy and planning.
- To participate in team meetings, team review days and other meetings as agreed with the Team Manager.
- To keep abreast of current housing legislation, welfare benefit legislations and other matters relevant to successful support and move on of residents.
- To respond and process all referrals made to the Core service and ensure those accessing the service meet the service eligibility criteria.
- To ensure all case work is properly recorded and all service offers and outcomes are entered clearly onto the case management system and to a high standard.
- To actively collect follow up information with regards to the outcome of reconnections and report
- To deal with the immediate support needs of the residents as appropriate.
- To assess resident safety and develop risk management strategies with the resident and other involved services.
- To ensure all service delivery policies and decisions made by the Team Manager or team are observed and followed through.
- To keep accurate records and statistics on referrals, service outputs and outcomes etc.
- To maintain a high standard of record keeping in the office and keep all financial and administrative systems including resident files in the office in an accurate and up-to-date manner in line with policy.
- To ensure the results of all assessments and all service offers are entered clearly and in a timely fashion onto the case management system.
- To liaise and collaborate effectively on a day-to-day basis with outside agencies including the police, social services and other statutory and voluntary agencies.
- To build and maintain good working relationships with colleagues.
- Ensure that all duties and services provided are in accordance with policies and procedures.
- To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience
- A demonstrable level of experience and understanding of the range of approaches appropriate to working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending and substance misuse
- Experience of working with clients in a trauma-informed way with proven effectiveness
- Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting.
- Demonstrate excellent customer service skills.
- Using motivational interview techniques to produce and approach referrals, needs and risk assessments and support planning in a SMART manner.
- Knowledge of Psychologically Informed Environments (PIE).
- Demonstrable experience within local authority, voluntary, independent, charity or social housing sector
- Successful track record of work with colleagues in order to achieve common goals
- Working across agencies and / or partnership arrangements
- Awareness of issues facing single people that experience homelessness or rough sleeping.
Skills & knowledge
- IT skills and particularly Microsoft Office packages
- Sound knowledge of working in casework management system (Salesforce/Inform/Pyramid).
- Excellent time management and administrative skills
- Sound knowledge in identifying and dealing with substance misuse issues
- Sound knowledge and understanding of the issues affecting supported housing and vulnerable adult groups
- Understanding of health and safety in a supported housing setting
Abilities
- Ability and demonstrable experience of being able to develop good working relationships and rapport with residents and stakeholders.
- Ability to motivate those with support needs to engage with meaningful activities
- Evidence of effective de-escalation techniques.
- Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries
- Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice
- Ability to work co-operatively to achieve goals
- Ability to set up and work according to schedules
Personal qualities
- Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks
- Ability to act on own initiative and effectively under own direction, as well as productively within a team
- Strong sense of responsibility and accountability
- Awareness of own training and support needs
Desirable Criteria
- Experience of using In-Form as a case management system.
- Qualifications relevant to supporting vulnerable adults
- Full current driving license
- Successful track record in developing services in response to changing needs and demands
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Technology Operations
A nationally recognised membership-based charity is seeking a Head of Technology Operations to provide credible, modern leadership across technology operations, delivery, and enterprise architecture during a period of significant transformation. Sitting just below the executive level, this role is central to stabilising core services while shaping a coherent, future-ready technology landscape.
The role will own day-to-day technology operations alongside responsibility for ensuring the organisation’s technology architecture is fit for purpose, joined-up, and aligned to strategic goals. This includes oversight of core platforms, cloud services, and operational IT, as well as providing architectural direction across digital products, data, and integration. The organisation is looking for someone who understands architecture well enough to set direction, challenge suppliers, and guide teams, without operating as a hands-on architect.
This is a highly visible leadership role, requiring strong stakeholder management and influence. You’ll work closely with service design, delivery, and data colleagues, acting as a bridge between strategy and execution. The successful candidate will be comfortable engaging executive leaders and trustees, telling a clear story about technology decisions, and leading people through change with confidence, pragmatism, and authority.
Key skills & experience
- Senior technology leadership experience covering technology operations, service delivery, and enterprise architecture.
- Strong understanding of cloud platforms, integration, service management, and architectural principles in modern environments.
- Proven ability to lead teams and suppliers while setting clear architectural guardrails and standards.
- Excellent stakeholder and communication skills, with credibility at the executive and Board level.
Salary: £80k + London Waiting
Contract: Permanent
Location: London (flexible hybrid working)







