Environment jobs

Research Manager

Location: Flexible, London Head Office (minimum 2 days per week in the office) or Home Based
Contract: Permanent
Hours: Full-time, 35 hours per week
Salary: £44,598 (London, Hybrid) or £40,320 (home-based)
Closing Date: 9.00am, Monday 17 August 2026
Interview Dates: Thursday 3 September and Friday 4 September 2026 (expected)

Join Homeless Link

Homeless Link is the national membership charity for frontline homeless agencies in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.  

As part of the Social Change directorate the Policy and Research team lead Homeless Link’s evidence, policy influencing and thought leadership activities. The research team generates robust evidence and practical insight to improve outcomes for people experiencing homelessness. We exist to contribute to the national evidence base needed to shape policy, challenge narratives, and advocate for system-level change. We deliver applied mixed-methods social research that helps organisations, commissioners, and communities understand needs, experiences, and what works to strengthen responses to homelessness.

About the Role

We’re looking to recruit a Research Manager to support the delivery of our strategic research portfolio. This role will involve managing and delivering research design, data collection, analysis and reporting, while working collaboratively with colleagues across Homeless Link, member organisations, academics, government officials, partners and people with lived experience.

The successful candidate will be an excellent project manager with strong quantitative research skills. They will have communication and relationship building skills, understanding of interpreting research findings in wider policy contexts, and of making strategic recommendations for national and local policy and decision makers.  For full details of the role please download our Recruitment Pack.

About You

We're looking for an experienced researcher with strong project management skills and expertise in both quantitative and qualitative research methods. You'll be comfortable working with data, producing high-quality analysis and communicating findings to a wide range of audiences.

You will bring:

• Experience managing research or evaluation projects from inception to completion.
• Strong quantitative and analytical skills.
• Experience analysing and interpreting data from multiple sources.
• Excellent written and verbal communication skills.
• The ability to manage competing priorities and work collaboratively with stakeholders.
• Experience using research and data analysis software such as SPSS, R, NVivo or Power BI.

Location and Working Arrangements

This role can be based at our London Head Office or b can be home-based, with flexibility to work remotely. The successful candidate must be willing to travel across the UK when required, including occasional overnight stays.

Employee Benefits

Homeless Link is proud to offers a wide range of generous benefits including:

• 30 days annual leave plus bank holidays (pro rata for part-time employees)
• Enhanced Maternity, Parental, Adoption and Sick Pay schemes
• Enhanced employer pension contributions and Salary Exchange Scheme
• Employee Assistance Programme (EAP)
• Cycle to Work scheme
• Season Ticket Loan scheme
• Access to the Blue Light Card scheme
• Group Life Assurance scheme (4x Scheme Salary benefit)
• Flexible working arrangements
• Commitment to continuous learning and professional development

Equity, Diversity and Inclusion

Homeless Link is committed to building a diverse and inclusive workforce and actively welcomes applications from people with lived experience of homelessness, people from Black and minority ethnic communities, disabled people and other underrepresented groups. We are committed to providing reasonable adjustments throughout the recruitment process and creating an environment where everyone can thrive.

How to Apply

Please submit your CV and a covering letter explaining how you meet the requirements of the role to recruitment email. Applicants that do not submit a covering letter, will not be considered. If you have any questions regarding this vacancy, please contact the recruitment team on the above email address.

Please note: All successful applicants will be required to provide proof of your eligibility to work in the UK and complete or provide a basic DBS certificate.  

The Service Desk Analyst is a key role within the Technology function, acting as the first and second line of support for end users across the organisation. The role is focused on delivering a high quality, customer centric support service aligned to ITIL best practice, ensuring incidents and service requests are resolved efficiently, within agreed Service Level Agreements (SLAs), and with minimal disruption to business services.

The post holder will play an active part in incident, request, problem and change enablement processes, working collaboratively with internal teams and third party suppliers to restore service quickly, prevent recurrence of issues, and continually improve the end user experience.

Responsibilities

• Be the first point of contact for staff needing IT help, responding via phone, email, self-service portal and occasional desk-side support.
• Record and manage support requests using the IT system, making sure they are logged correctly and handled in a timely way.
• Resolve common IT issues at first and second level, passing more complex problems to senior teams when needed.
• Take responsibility for seeing issues through to completion and keeping users updated on progress.
• Set up accounts, equipment and system access for new starters, role changes and leavers, making sure access is added or removed when required.
• Help staff with their laptops, desktops, mobile devices, and everyday software.
• Support users with Microsoft 365 tools such as email, Teams, OneDrive and SharePoint.
• Assist with setting up and maintaining user devices and applications.
• Spot repeat issues and flag them to senior team members so longer-term fixes can be considered.
• Add helpful notes and simple guides to the team knowledge base to make it easier to resolve issues in future.
• Suggest practical improvements to the service based on day-to-day experience and user feedback.
• Work with other IT teams and external support providers when extra help is needed to resolve issues.
• Help follow up on supplier support calls and keep track of progress.
• Aim to resolve requests within agreed timeframes and provide a good level of customer service.
• Keep support records clear and up to date, including notes on what was done to fix issues.
• Assist with basic reporting by keeping tickets accurate and properly updated.
• Follow company policies on security, data protection and acceptable use.
• Support common Microsoft technologies, printers, mobile phones etc.
• Prepare equipment and accounts for new starters and ensure everything is ready for their first day.
• Occasionally travel to other organisation sites around the country to provide on-site support when required.

Essential

Knowledge/Experience

Education:

ITIL Foundation (or equivalent working knowledge)

Relevant IT support certification or demonstrable equivalent experience

Skills/Aptitudes:

• Excellent customer service and communication skills
• Strong troubleshooting and analytical ability
• Ability to work collaboratively across teams and suppliers
• Proactive mindset with a focus on continuous improvement
• Well organised, able to manage workload and meet deadlines

Knowledge/Experience:

• Strong and demonstrable experience providing 2nd line support across end-user and workplace technologies in a Microsoft-centric environment.
• Solid experience supporting Windows 10/11 desktops and laptops, including build, configuration, troubleshooting and user profile issues.
• Experience working day-to-day within a service desk / ITSM environment, managing incidents and requests beyond 1st line triage.
• High level of technical troubleshooting capability, able to diagnose and resolve complex or non-standard incidents and act as an escalation point for 1st line analysts.
• Experience working to SLAs and priorities, managing competing workloads and deadlines effectively.
• Experience supporting user lifecycle activities (Joiners, Movers, Leavers), including account setup, access changes and deprovisioning in line with security policies.
• Experience liaising confidently with both technical and non-technical users, including senior stakeholders.
• Experience supporting mobile devices (iOS / Android), Teams telephony and peripherals.
• Good working knowledge of Active Directory / Azure AD (Entra ID), including group management, permissions and basic identity troubleshooting.

Personal Attributes:

• Strong commitment to delivering a high-quality, customer-focused service.
• Takes ownership of issues end-to-end, ensuring users are kept informed until resolution.
• Calm and methodical under pressure, with a clear sense of urgency when restoring service.
• Strong attention to detail, particularly in ticket documentation and knowledge sharing.
• Proactive mindset, always looking for ways to improve service quality and reduce repeat incidents.
• Committed to continuous professional development and keeping technical knowledge current.
• Collaborative team player who supports colleagues and contributes positively to team culture.

Desirable

Education:

• Experience contributing to problem records, known errors or service improvement initiatives.
• Microsoft certifications (e.g. Modern Workplace, Endpoint, Azure Fundamentals).
• Experience working in a hybrid or multi-site organisation.

Closing date for applications is 19 August at 23:55.

Looking for a varied, hands-on role where you can shape both IT and operations?

Want to work for a charity consistenly recognised as one of the best charities to work for in the UK?

Job role: IT & Operations Manager
Location: Surrey, South East England (onsite)
Hours: 35 hours, Monday–Friday
Salary: Up to £43,000 + excellent benefits
Contract: Permanent

This is a great opportunity to join a purpose-driven organisation where your work will have real impact. You will play a key role in improving systems, supporting day-to-day operations, and driving efficiency across the organisation.

We’re partnering with a well-established, purpose-led charity recognised as a Top 10 Charity and Best Companies Top 50 employer. They’re looking for an Operations Manager with a strong IT focus to take ownership of a broad, business-critical remit.

The role:
 
This is a broad and varied role with a strong IT focus (c.70%), alongside responsibility for facilities, contracts, suppliers and fleet. It would suit someone who enjoys a practical, fast-paced role with real ownership and variety.


Key responsibilities

• Lead IT operations alongside the external MSP, including service levels, escalations and performance management
• Provide hands-on support across a Microsoft environment, including user access, onboarding/offboarding and device management
• Oversee contracts, suppliers, renewals and cost control across operational services
• Support the running of 8 offices and properties, including leases, maintenance, security and office moves, working closely with external third parties
• Manage a fleet of 80 vehicles, including compliance, renewals and line management of the Fleet Administrator  
• Support key business projects including systems replacement, office moves and fleet renewal

About you

• IT Management experience in a similar roles within charity, education or the public sector
• Strong hands-on IT experience, ideally within a Microsoft 365 environment
• Experience managing or working with an MSP and holding them to account on service delivery
• Confident managing suppliers, contracts and budgets
• Strong Excel and numerical skills
• Organised, proactive and comfortable juggling a varied workload
• Able to balance technical IT work with broader operational responsibilities

 
This role is ideal for someone who enjoys variety, autonomy, and being hands-on while working in an organisation where your contribution has real purpose.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are seeking a warm, creative leader for our vibrant creative wellbeing hub in Templars Square. In this hands-on, community-facing role, you will co-design inclusive arts activities that boost mental health, support our wonderful volunteers, and foster deep community connection. No two days are the same! Experience in community arts coordination and safeguarding essential. We warmly welcome applications from underrepresented communities. 

Research Assistant

Lloyd’s Register

Location: London, UK

 

What we’re looking for

The Research Assistant will assist the development and maintenance of high-quality primary evidence and analysis projects, working across a pipeline from design to evaluation. The role will have a particular focus on safety interventions, and quasi-experimental and trial methods. The Research Assistant will work within the Global Safety Evidence Centre to ensure that the Centre can provide clear, robust, relevant and timely evidence to inform policy and practice decision-making across sectors. The Global Safety Evidence Centre is Lloyd’s Register Foundation’s hub for anyone who needs to know 'what works' to make people safer, collating the best safety evidence from partners and other sources and communicating it in an understandable and actionable form, and hosting the Foundation's own evidence outputs such as the flagship World Risk Poll.

 

What we offer you

The chance to join an organization with a clear sense of purpose, a values-based culture, and programs that support colleagues’ professional and personal growth

Part-time, 0.5 FTE

 

The role

• Assist in the design, conduct and evaluation of internal and external research projects.
• Maintain full and accurate documentation and be responsible for the security and accuracy of data related to projects you are involved in.
• Contribute to the quality assurance of all research and trial projects.
• Support and assist the Research and Trial Manager and other colleagues in different aspects of research and trial work with flexibility.
• Support the development and delivery of capacity building for research methodology and knowledge translation.
• Contribute to the development and implementation of the Global Safety Evidence Centre’s research methods and standards, and support regular review of the standards to incorporate learning and development in the field.

 

What you bring

• Bachelor's or higher degree in a relevant field (e.g., engineering, public health, psychology, science) with a research methods element.
• Practical research experience.
• Advanced research methods knowledge, including both qualitative and quantitative study designs.
• Solid data manipulation skills, including understanding of data structure, data characteristics and relevant software.
• Highly developed analytical and critical reasoning skills, along with close attention to detail and experience examining technical and scientific documents.
• Effective verbal and written communication skills, including the ability to communicate clearly and professionally with stakeholders when necessary.
• Ability to identify risks or issues early in a project life-cycle and communicate them effectively.
• Ability to work on one's own initiative and as part of a team, seeking input from research leads and colleagues where required.
• Experience working on intervention studies and evaluations.
• Experience working on intervention studies or evaluations.
• Experience working in an evidence generation team, Evidence Centre, or similar evidence-based policy environment.
• Familiarity with occupational safety and health, and/or engineering and its decision-making contexts and processes across sectors, is desirable.
• Candidates must be able to provide work authorisation for the respective country.

 

You are someone who

• Is keen to take accountability and ownership for delivering customer needs
• Is able to self-manage and prioritize tasks towards reaching goals
• Is effective at solving problems, trouble-shooting and making timely decisions
• Is ready and willing to take initiatives
• Communicates in a structured way and has ability to present technical ideas in user-friendly language
• Displays a team spirit, particularly in a multicultural environment
• Responds positively to learning opportunities and is comfortable stepping out of own comfort zone

 

#LI-KC1 #LI-Hybrid

We are seeking an exceptional advocate with a policy, legal or related digital rights campaigning background to work with us furthering privacy and civil liberties in the UK at one of the UK’s leading rights NGOs. Initially, this role will be principally challenging facial recognition surveillance and scrutinising police surveillance/AI powers.

The right Senior Advocacy Officer will help us to lobby UK Parliament to further privacy and wider rights at a critical time – when a legal framework on police use of facial recognition is very soon to be introduced, and police are expanding their use of AI and new surveillance technologies. You’ll build on your strong experience to be a credible and proactive lobbyist in Parliament, write expert briefings and be confident meeting parliamentarians, take a leading role liaising with policy stakeholders, advise on strategic litigation, be a leading advocate in the press and the public forum, develop policy positions on key issues, and help drive our public campaigns for change.

About you

You’ll have 3+ years experience in a legal or policy capacity, or in a comparable advocacy environment that relied on your expertise on technology and rights issues – ideally involving facial recognition. You’ll have a strong track record of advocacy success.

You’ll be familiar with key litigation and policy issues in the area. You’ll also have excellent knowledge of British politics and UK parliamentary procedures and strong political contacts to match.

You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding policy analysis in human rights and liberal principles.

You’ll be proactive in pitching policy, litigation and campaign ideas for the organisation to pursue within our work streams.

You’ll be an experienced spokesperson, confident undertaking live and recorded TV and radio interviews, talking to a variety of audiences and representing the organisation and our campaigns.

If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.

Senior Advocacy Officer job description

Policy

• Produce policy analysis, research, briefings and reports for dissemination

• Develop strategic policy recommendations informed by expertise

• Identify and explore new and emerging policy issues in our key work areas

• Communicate complex policy issues to varied audiences, whether Parliament, the press or the public

• Build strong relationships with parliamentarians and advisors across all parties

• Identify opportunities to further our strategic aims in Parliament, through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government

• Work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations, and NGOs

• Draft formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s policy positions

Advocacy

• Identify campaigns and advocacy opportunities, and feed into campaign plans and materials

• Write articles and give quotes to press

• Give pre-recorded and live interviews for TV and radio

• Uphold Big Brother Watch’s reputational excellence in public fora

• Help manage media enquiries (our 24/7 media phone is handled on a staff rota system)

Legal

• Help co-ordinate Big Brother Watch’s strategic litigation where appropriate, liaising with external lawyers

• Manage relationships with external counsel & build strong relationships with partners

• Produce legal and policy analysis and identify strategic litigation opportunities

Person specification

Essential

• Min. 3+ years experience in a similar role

• Familiarity/expertise with domestic policy matters relating to privacy, surveillance and/or free expression

• Strong legal and/or policy research skills

• Excellent and persuasive communications skills

• Demonstrable experience in privacy, freedom of expression, and other rights and technology areas

• Aptitude for managing and building relationships with partner organisations, parliamentarians and other stakeholders

• Proven ability to produce high quality work under pressure

• Creativity and energy in approaching a workload consisting of large long-term projects

• Willingness to work in non-partisan environment, and ability to recruit support of MPs across all parties

Desirable

• A track record of successful advocacy experience

• Experience of involvement in litigation, either in a legal or campaigns capacity

• Experience working with parliamentarians and/or producing policy briefings

• Project management experience

• Familiarity with relevant UK surveillance laws, human rights frameworks, and relevant case law

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in Parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of 8 staff and 7 volunteers.

Supporting Victims of Sexual Violence has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire or Derby City who has experienced sexual abuse, assault or violence, including friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We're looking for A highly motivated Ch-ISVA to work across Derbyshire. The role will support people aged 13+ and over including adults who have experienced sexual abuse or rape at any point. The successful candidate with join our friendly, professional and passionate team, working across Derbyshire remotely and in person.

You might be the right person for the role if you have:

• At least one year’s experience in managing complex client cases

• Experience of building relationships with partner services and other professionals

• Knowledge of issues affecting victims of sexual violence and abuse

• Experience in delivering services in a confidential environment

• Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children

We're keen to hear from you if you are looking for a new challenge. This post is full time. 

In exchange we offer a competitive salary which increases on qualification, 27 days annual leave plus bank holidays and a comprehensive employee wellbeing service. Our hybrid working policy is based on doing what's best for our clients, our services and our people, so we would expect you to be on site for at least of your working week.

This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us

Applications will be reviewed on a rolling basis, and we reserve the right to close the vacancy once the position has been filled

Interviews will be held in-person at our Ripley Head Office, DE3 5GH

We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.

Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Supporter-Led Fundraising Coordinator to join our Fundraising team.

Title: Supporter-Led Fundraising Coordinator

Salary: £32,249 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications.

You’ll be passionate about delivering an excellent supporter experience to our participants. You’ll have a keen interest in virtual fundraising events and have great communication and administrative skills. You’ll work well as part of a team, be proactive and work efficiently in a fast paced environment.

• Project manage and develop fundraising products to engage existing and new audiences to fundraise for Anthony Nolan.

• Lead on the implementation of marketing for our products, working closely with our digital and creative teams

• Develop and deliver supporter journeys for our participants, driving income and supporter loyalty.

• Evaluating and analysing results to make recommendations for improvements for future work.

• Play a key role in creating and implementing our product planning and strategy for future years

What’s in it for you?

• A competitive salary

• 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

• A stimulating work environment full of opportunities to learn and develop

• Life Assurance of four times annual salary

• Travel season ticket loan, Cycle to work Scheme

• And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description found on our careers page advert hyperlinked here, or attached to this advert as a PDF, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. 

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

Permanent

20 Hours a week

Salary: £13,351.35 pro rata/£24,700 per annum

Location: Sutton In Ashfield

Benefits include but not limited to:

-36 days' annual leave [full time roles only], inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

We run over 100 retail shops covering the whole of the UK - every one of these shops play a vital role in our mission to providing support to children and young adults. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

About the role:This role sits within our Retail Domain, which transforms donated goods into vital income to support young people across the UK. You'll play a key part in our Sutton in Ashfield shop, supporting the manager and team to deliver excellent customer service, community engagement, and income generation. As part of this role, you will be required to follow a shift over 7 days

We're looking for a confident and motivated person with the ability to assist the shop manager and drive shop profits, driving improvements that strengthen the shop's performance and community impact.

Key Skills and Competencies:

The required skills and competencies for this role are:

-Retail or similar supervisory experience,

-Excellent people and customer service skills

-Good IT skills

-Experience of cash handling and basic understanding of performing to income and expenditure budgets

-Confidence, positivity and resilience in managing the shop and making decisions in the absence of the Shop Manager

-Energy and resilience to work in a fast moving environment

-Flexible positive approach working with a diverse team

It would also be an advantage if you have any of the following skills and competencies:

-Able to lead a team of young volunteers

-Visual merchandising and fashion background

-Good a problem solving and working on your own initiative

-Understanding of the charity retail sector

Closing date: Midnight on 23 August 2026

Interviews: If shortlisted you must be available on 1st September 2026 for in person interviews at the Shop

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 2 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN2

Office & Administration Assistant – Key Responsibilities 

Office management and administration 

• Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.

• Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.

• Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff. 

• Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services. 

• Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices. 

• Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support. 

• Recruit, support, supervise and train office volunteers where appropriate. 

Facilities, health and safety 

• Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy. 

• Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities. 

• Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed. 

• Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required. 

• Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance. 

• Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate. 

• Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose. 

• Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.

IT and Systems

• Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements. 

• Complete IT trouble shooting on behalf of staff and volunteers, with external support. 

• Order IT equipment as needed with external support. 

• Complete basic set – up tasks on staff and volunteer devices with external support.

• Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group. 

Organisational administration 

• Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials. 

• Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation. 

• Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs. 

• Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings. 

• Support the recruitment and induction of Trustees as required by the Nominations Working Group.

• Support the People Manager with the onboarding and off-boarding of staff. 

General 

• Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant. 

• Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness. 

• Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.

• Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders. 

• Undertake any other reasonable duties consistent with the nature and level of the role. 

Groundswell responsibilities and the Groundswellian Way 

Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors. 

We want to: 

• create a safe, friendly and respectful working environment 

• encourage transparent communication so everyone knows what is expected of themselves and the organisation 

• ensure everyone feels valued and celebrates individual strengths 

• promote diversity, equity and fairness in everything we do 

• encourage collaboration and working together. 

Person Specification

Essential 

• Experience working in a busy office or administrative role. 

• Excellent organisational skills and attention to detail. 

• Strong IT skills, including Microsoft 365.

• Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.

• Experience coordinating meetings and maintaining administrative systems. 

• Excellent communication and customer service skills. 

• Ability to manage multiple priorities and work independently. 

• Understanding of confidentiality and GDPR. 

• Commitment to Groundswell's values and trauma-informed ways of working. 

Desirable 

• Experience supporting charity governance or trustee meetings. 

• Experience coordinating health and safety administration. 

• Experience supervising volunteers. 

• Knowledge of facilities management. 

• Lived experience of homelessness or social exclusion. 

Why join Groundswell? 

Key Benefits 

• 28 days annual leave plus bank holidays (pro rata for part time roles) 

• 5% employer pension 

• Flexible working options, including hybrid and part-time arrangements 

• Reflective practice or Clinical Supervision with a trained therapist for all team members 

Culture 

• Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager 

• Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team 

• Strategic input - Opportunities to input into Groundswell’s strategic direction 

• Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

Application 

To apply please follow this link: 

Please submit your CV along with a cover letter stating: 

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

You can find a guide to writing your cover letter here, which includes some tips and general guidance. 

The deadline for applications is 10am on Monday 17th August.

Interviews 

Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September. 

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

Pre-employment checks 

The job offer for the successful candidate will be subject to a reference check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

Finance Business Partner
Salary: £35,437 per annum
Contract: Permanent
Work Pattern: Full-Time
Location: WWT Slimbridge, GL2, Hybrid + Occasional Travel

Join WWT at an exciting time of growth and use your financial expertise to help deliver our ambitions.

About The Role

As a Finance Business Partner, you'll work closely with budget holders across the organisation, building trusted relationships and providing timely financial insight. You'll help managers understand financial performance, identify opportunities and risks, and ensure resources are used effectively to maximise our impact.

You'll also contribute to improving financial processes and the reporting cycle, supporting the continuous development of the finance function as WWT evolves.

We're looking for a qualified or part-qualified finance professional with strong technical accounting skills, excellent communication and relationship-building abilities, and a customer-focused approach. You'll be confident explaining financial information to non-financial colleagues, resolving complex accounting issues, and managing competing priorities whilst maintaining attention to detail.

The role also provides the opportunity to assist the annual budget, forecasting and audit processes. You'll have excellent MS Excel skills and an awareness of charity accounting.

About You

We would love to hear from you if you:

• Hold, or are working towards, a recognised accounting qualification (CIMA, ACCA, ACA, CIPFA, MAAT or equivalent), or have significant relevant experience.
• Have experience producing or supporting management accounts, budgets and forecasts, and can translate financial information into meaningful insights.
• Enjoy building strong working relationships and partnering with managers to support decision-making and improve financial understanding.
• Have strong analytical skills and are confident interpreting complex financial data and explaining it to both finance and non-finance audiences.
• Are highly organised, detail-focused and able to manage multiple priorities while maintaining accuracy.
• Have advanced Excel and financial systems skills, with the ability to solve problems and improve reporting processes.
• Can confidently influence and challenge stakeholders at all levels in a professional, collaborative and customer-focused way.
• Are willing to travel occasionally to other WWT sites when required; a full driving licence would be beneficial to support travel across locations

About Us 

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case. 

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar. 

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play? 

Why you’ll love working at WWT 

• Wake up every day knowing your work is helping to restore wetlands, and our world 
• Be surrounded and inspired by our team of passionate, dedicated people 
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want 
• Free entry to all our wetland centres, including your family 
• Free car parking and secure bike storage areas 
• Colleague discount on shopping and memberships 
• Cycle to work scheme 
• Contributory pension scheme 
• Life Assurance of three times your salary, for peace of mind for your loved ones 
• Independent personal, workplace and financial advice from our Employee Assistance Programme 

Additional Information: 

• This role is suitable for hybrid working, with a combination of home and on-site working at a WWT wetland centre, subject to team and business requirements.
• Occasional travel to other WWT locations will be required.

Closing Date: Sunday 16th August 2026
N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

Job Title:  Data Officer

Reporting to: CRM Manager

Salary Range: £32,000 - £36,000

Contract Type: 12  - Month Fixed  Term Contract

Location: Hybrid, London

Hours/Days per week:35 hours per week, 9am – 5pm, Monday – Friday

Requirements We can only employ applicants who currently have the right to work in the UK.  As part of our safer recruitment policy, we do ask questions regarding unspent.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job 

To provide high-quality operational CRM support for Fundraising through the accurate processing, maintenance and validation of supporter data. The role is responsible for ensuring fundraising data is processed efficiently and accurately, supporting fundraising campaigns, CRM administration and data quality, while maintaining compliance with organisational policies and data protection legislation. 

Duties and Responsibilities

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time. 

CRM Administration

• Process, import and maintain supporter, donation, event and fundraising data within the CRM system, ensuring records are accurate, complete and processed within agreed service levels.
• Prepare, cleanse and validate data files prior to import, identifying formatting issues, duplicate records and data anomalies.
• Carry out bulk data updates and routine CRM administration activities to support fundraising operations.
• Perform routine CRM housekeeping activities to maintain accurate and reliable supporter records.

Data Quality

• Proactively monitor and improve data quality through routine validation, cleansing and identification of incomplete, duplicate or inconsistent data.
• Support the ongoing integrity of fundraising data by identifying operational issues and escalating where appropriate.
• Ensure data processing activities comply with GDPR, PECR and organisational policies.

Fundraising Operations

• Support fundraising campaigns through the preparation of data selections, suppression files and operational reporting.
• Assist the CRM Manager with routine CRM activities, fundraising processes and operational support.
• Respond to internal CRM administration requests and routine operational data queries, escalating more complex issues where appropriate.

CRM Development & Improvement

• Assist with user acceptance testing of CRM enhancements, new functionality and process improvements.
• Maintain documentation for CRM administration processes and contribute to the continuous improvement of operational procedures.
• Identify opportunities to improve data quality, CRM processes and operational efficiency.

Collaboration

• Work collaboratively with colleagues across Fundraising, Marketing, Digital, Finance, Database & Reconciliation and Supporter Care teams to support effective fundraising

Essential Criteria 

• Experience working within a CRM, fundraising operations or data administration environment.
• Experience preparing, cleansing and validating data for import into CRM systems.
• Experience processing and maintaining accurate data records.
• Experience working with bulk data imports, exports and data manipulation.
• Strong Microsoft Excel skills, including formulas, lookups, filtering, sorting and working with large datasets.
• Experience identifying and resolving data quality issues.
• Understanding of CRM data management principles and fundraising operations.
• Knowledge of GDPR, PECR and good data handling practice.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong attention to detail and commitment to accuracy.

PURPOSE OF ROLE

As part of Caudwell Youth’s five-year strategy to Go National, this role will lead the development and delivery of the organisation’s first online mentoring service.

The Project Manager for Online Services will oversee the pilot, implementation and ongoing management of the programme, ensuring safe, accessible and high-quality support for young people. Working closely with the Deputy CEO and internal teams, the role will shape the future of Caudwell Youth’s digital support offer.

Key Duties

• Lead the pilot and implementation of Caudwell Youth’s national online mentoring programme.
• Manage the digital platform where the online mentoring will take place, ensuring it operates effectively and provides a user-friendly service.
• Working in conjunction with internal teams to develop evaluation and evidence outcomes of the pilot.
• Oversee the day-to-day delivery of the online mentoring programme, ensuring safe, consistent and effective support for young people.
• Understand and analyse user journeys, using the data and insight to shape current programmes and ensure continuous improvement of online services.
• Identify opportunities to expand reach and accessibility for young people who may face barriers to in-person support.
• Ensure robust safeguarding practices within digital mentoring environments with support from Deputy CEO.
• Ensure the programme provides consistent, safe and effective support for young people.
• Monitor programme performance and contribute to evaluation and reporting for internal learning and funders.

Coordination & Development

• Develop processes, guidance and resources to support safe and effective online mentoring.
• Develop and coordinate collaboration with stakeholders
• Carry out user research and usability testing with young people and mentors to continuously improve the service.
• Support the recruitment, onboarding and training of volunteer mentors delivering online mentoring.
• Provide guidance and support to volunteers to ensure they feel confident delivering mentoring in a digital environment.
• Develop and maintain risk management processes specific to online delivery.

Partnership & Liaison

• Communicate technical requirements and flag any issues to the online mentoring platform provider, to ensure the platform supports safe and effective service delivery.
• Collaborate with the team, and stakeholders in the design phase on the platform

General

• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary.

Experience & Skills (Essential):

• Experience delivering or managing online or digital services, ideally within a support, education or youth-focused environment.
• Experience managing projects from development through to implementation, including coordinating multiple stakeholders.
• Experience supporting, coordinating or supervising volunteers or frontline staff.
• Strong communication and organisational skills, with the ability to coordinate teams and manage competing priorities.
• Ability to work collaboratively with technical teams (developers, designers or platform providers) with an understanding of user experience and accessibility.
• Experience carrying out user research or usability testing, and gathering data, feedback and evaluation to review and improve services.
• Ability to develop and implement processes and systems to support effective programme

Experience & Skills (Desirable):

• Experience working with young people, mentoring programmes, or wellbeing services.
• Knowledge of digital safeguarding and managing risk in online environments.
• Experience developing or launching new services, pilots or programmes.
• Experience working within a charity or non-profit organisation.
• Experience delivering or supporting national or remote services.

Why Work For Us

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Hybrid – working from home and in the community
• Private Healthcare (including Employee Assistance Programme and extended counselling sessions)
• Life Insurance
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme
• 25 days annual leave (FTE) plus bank holidays, plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

As an organisation supporting young people with care experience, with mental health and those at risk of criminal exploitation and offending, we are keen to receive applications from those with lived experience. For those who are care experienced, we will guarantee an interview.

We actively seek to bring diverse perspectives and experience, and especially welcome applications from disabled people and those from Black, Asian, Minority Ethnic backgrounds and LGBTQIA+.