Environment Jobs

An exciting opportunity has arisen for a Alumni Networks Executive to join us on a permanent basis in The Development & Alumni Engagement Office.

About the Role
The Alumni Networks Team manage the Regional and Special Interest Groups - the Alumni Networks programme which is run through alumni volunteers throughout the world. The role of Alumni Networks Executive will deliver some aspects of the alumni engagement strategy and takes direct responsibility for managing the existing groups and also enhancing the Alumni Networks programme with strategic groups, including Special Interest Groups. The team act as the primary contact between the University and its alumni networks around the world and is responsible for managing relationships with these groups to further mutually beneficial aims that actively contribute to the University’s strategic goals. The role is a mix of proactive engagement and project delivery across a range of stakeholders, and while also supporting the alumni groups including funding applications, general volunteer management and advising committee members on how best to support the University. The role also line manages the Alumni Networks Coordinator.

We also have another similar role listed for an Alumni Engagement Executive on our application portal, ID 178159.

About You
· You will have proven experience in stakeholder management, especially volunteers.

· You will be confident in meeting a range of people at all levels and have excellent diplomacy and communication skills.

· You will be able to develop close working relationships with a range of audiences and can balance a variety of stakeholder needs while delivering on strategic priorities.

· You will be happy in a team environment and proactive in working towards the goals of the wider team, as well as working independently.

· You will the ability to develop and improve existing projects.

What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:

· 38 days of annual leave to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.

· One of the most generous maternity and adoption leave schemes in UK higher education, offering up to 26 weeks of full-pay leave, followed by additional statutory and unpaid leave options.

· A commitment to hybrid and flexible working to suit your lifestyle.

· An excellent contributory pension scheme.

· Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.

· Access to a vibrant community through our social, cultural, and sports clubs.

· Opportunities for growth and development, including membership to CASE.

Application Process
Click the link to ‘Apply’ and follow the on-screen instructions on our Application portal.

Please add a covering letter/supporting statement, Your CV & The details of two referees

The closing date for applications is 12 noon on 3rd March.

Interviews will take place on 17th March, and will be held face-to-face.

Development and Alumni Engagement is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.

Spanning the historic streets of the "city of dreaming spires," the University of Oxford has been ranked the world’s leading university for nine consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you’ll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy.

Development and Alumni Engagement’s (DAE) mission is to help secure philanthropic support for the University, and build an engaged, informed and active alumni community involved with the life of the institution long after they have completed their studies. The ongoing relationship with us is fostered through strong connections with Oxford’s constituent colleges, faculties and the central team in DAE.

Do you have the ability to build strong professional relationships with key supporters? Are you able to process data accurately and efficiently? Do you thrive on providing the best customer service experience? If so, this role could be for you!

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

Rainbows Hospice depends on the incredible generosity of our donors, supporters, and fundraisers to operate. Without their support, we would only be able to open for seven weeks a year. To strengthen and nurture these vital relationships, we are expanding our Supporter Experience team. This role is pivotal in enhancing and personalizing the supporter journey to ensure long-term engagement and inspiration.

As a Supporter Experience Officer, you will play a vital role in ensuring that supporters engaging with fundraising activities receive outstanding support and communication. You will also implement personalized supporter journeys designed to engage, inspire, and maximize income, enabling us to continue providing critical care and support.

Location: Onsite at Rainbows Hospice, Loughborough
Hours of Work: 37.5 Monday to Friday, 9:00 am – 5:00 pm

About the role

Some of the key responsibilities include (but not limited to):

• Delivering exceptional supporter care, managing inbound enquiries, requests, and donations (via phone, email, online, or in person) promptly and efficiently, while signposting to colleagues when necessary.
• Acting as a primary point of contact for fundraising correspondence and enquiries, liaising directly with supporters and escalating as appropriate.
• Accurate and timely data entry of donations, supporter information, and thank-you letters.
• Implementing and supporting the development of tailored supporter journeys.
• Utilizing appropriate software to automate supporter engagement processes for public fundraising audiences.
• Further responsibilities in the role of a Supporter Experience Officer at Rainbows, can be found by downloading the Job Description.

Essential Requirements:

• Proven experience working with donors or customers.
• Experience handling confidential and sensitive information.
• Demonstrated ability to work with supporters, clients, or customers to encourage greater engagement, investment, or contributions.
• Strong skills in accurate data entry and reporting, in line with current Data Protection regulations.
• Ability to analyse data and create management reports to review income and identify trends.

Desirable Requirements:

• Experience designing and implementing supporter journeys using email software tools.
• A solid understanding of charity fundraising principles.
• Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.
• Eligibility to join blue light card discount scheme and Company Shop.
• Healthcare Cashback plan.
• Life Assurance.
• 27 days holiday plus bank holidays.
• Contributory pension scheme or Salary Sacrifice Pension Scheme
• Affordable meals at the Hospice, Lark Rise, Loughborough.
• Free Tea, Coffee and Fruit whilst at the Hospice
• Free access to Health Assured employee assistance programme
• Wellbeing support and access to Mental Health First Aiders
• Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

To apply for the role please click ‘apply now’ to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the Recruitment Team at Rainbows. 

This role is subject to an standard DBS (Disclosure and barring Service Check) and pre-employment checks.

Please note: We reserve the right to close this advert early if we receive a high volume of suitable applications. We encourage candidates to apply as soon as possible to avoid disappointment.

Job Title: Digital and Website Officer 

Team:Supporter Engagement & Experience

Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)

*This role sits within a pay grade with a pay range of £26,887 to £42,371. The salary on appointment will be set at the lower end of the pay range, to a maximum of £29,576 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

Context and purpose of role

We are looking for a Digital and Website Officer to join our Campaigns and Communications Team. The role holder will take a leading role in digital marketing, optimising our website using a data-led approach, and maintaining our digital asset management system.

Working with colleagues across the Supporter Engagement & Experience division and the wider business, they will also contribute to the development and delivery of marketing activities that deliver against brand and income targets.

They will work to upskill people across the organisation – including volunteers - to achieve greater impact with digital communications.

Key responsibilities

• Website – act as the GB web admin, working in partnership with the Digital Technical team to manage user journeys and ensure content is high quality and search engine optimised in line with the website strategy.

• Digital marketing – Create and implement digital marketing activity in line with the agreed digital strategy and against agreed return on investment targets. Create and implement digital marketing plans to support advocacy and marketing initiatives for our programmes using relevant digital channels for the target audience

• Content development – source / develop content and assets such as case studies, videos, blogs and images to drive engagement across digital channels including the Ramblers app. Ensure all content is of high quality, permissioned and easy for colleagues to find within the digital asset management system.

• Insight– undertake regular reporting and apply data insights to shape content, campaign and creative outputs, applying a test and learn approach.
   
• Campaigning - Support policy and public affairs, to influence and deliver messaging to local or national agencies to maintain and improve access to the outdoors for all.

• Fundraising - Support fundraising with business development and income generation through developing and responding to opportunities that meet the aims of the Ramblers and achieve income targets. 

• Volunteering - Foster a positive and inclusive volunteer experience, promoting alignment with our values and ensuring volunteers have the necessary resources, training, and ongoing support to effectively contribute to our work

Other

• Undertake such other duties as may be reasonably required of the post
• Engage and proactively develop excellent working relationships across the organisation

The Person

Knowledge and Experience

Marketing - multi-channel marketing experience incl website,digital advertising (Meta, Google (PPC, Display), Google grant) & social media

Digital – experience of managing a range of digital channels including developing and managing a complex website set up, working with a CMS, SEO copy development and Google Analytics set up and management. Knowledge of improving user experience and engagement on owned channels

Branding –understanding of the importance of branding to ensure that everything we do across our comms and our activities helps build the brand

Insights – a curious mind that allows you to develop and apply data and audience insights to strengthen performance

Legal - a broad understanding of copyright and data protection laws.

Skills and Leadership

People – able to build good relationships with others and them develop their digital skills.

Systems - experience of using Drupal, Photoshop, Premiere Pro, Salesforce, DAM (desirable but not essential)

Personal Attributes

Creativity – in all senses – visually, technically, problem solving etc

Drive – to do a great job – and to keep delivering stronger results

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Are you experienced in mental health first aid and risk management, and safeguarding management?

Are you passionate about mental health recovery through activity and a strengths-based approach?

We are seeking a calm and resilient practitioner with excellent interpersonal skills to be a core member of our multidisciplinary team. Outstanding observational, analytical and organisational skills are a must.

Growing Well is a farm-based mental health charity originating near Kendal in South Cumbria, and with sites in Tebay and now Egremont (opened April 2024).

The horticultural context is key to our charity as it provides a safe, supportive working environment to nurture mental health recovery for those people experiencing moderate to severe mental illness. Growing Well works with people on a weekly basis to help rebuild a sense of purpose, to engage in meaningful and fulfilling activity and to build hope for the future.

The role of the Mental Health Support Coordinator (West Cumbria) is to:

• Lead the beneficiary support service within Growing Well (West Cumbria).
• Participate, from time to time and for a specific purpose, in field work (no practical experience necessary), providing additional 'in activity' monitoring and support of individual volunteers and ensuring the smooth integration of our transferable life skills programme.
• Share external networks, mentoring and training for the benefit of volunteers, colleagues and commercial customers.

All staff are expected to:

• Be involved in all aspects of the Growing Well community
• Uphold the values of Growing Well, including those of honesty, inclusion, equality, participation, empowering individual agency
• Be an effective communicator and encourage openness
• Contribute to providing an environment that is physically and emotionally safe

To apply, please view the full Job Description and Person Specification on our website, and submit a letter of application and a current CV to Hannah Wright at hannah [at] growingwell [dot] co [dot] uk

Application deadline: 5pm, Wednesday 5th March.

Interviews will take place on Friday 7th March.

Job Title: Retail Operations & Development Manager

Location: Refurbs Flint

Responsible to: Head of Commercial Services

Responsible for: Sales Team, Warehouse Assistant and Volunteers

Number of hours per week: 37.5 including regular Saturdays

Salary: £32,000

Purpose of the Job: 

This role will provide strategic leadership for our retail income streams, ensuring excellent customer service and the meeting of key performance targets. Leading on and driving the continued success of the retail operations, increasing sales and profits from existing shops, online operations, and new commercial opportunities. The role will lead on all aspects of business development to ensure the continued growth and development of our retail offer and will ensure compliance with all health and safety regulations associated with the sale of preowned goods.

For further information about this role, please visit our website.

Closing Date: Friday 7th March 2025 @ 12 noon

Interviews: Expected to be held on Friday 14th March 2025

For an informal discussion about this role, please contact Karen Balmer at Groundwork North Wales or Stewart Platt at Refurbs.

To apply for this role, please send a CV and a covering letter explaining why you feel you would be suitable and how you meet the requirements of the person specification.

Please note, we reserve the right to close this vacancy earlier than the specified closing date, when we are in receipt of sufficient applications. We, therefore, encourage applicants to apply early if they wish to be considered for this post.

Note: Applicants must be UK based within a reasonable commute of London.  Application without a cover letter will not be considered.

Location                      Home based (Home working with regular meetings in London)

Hours Full Time, permanent (flexibility may be offered for an excellent candidate.)

Reports to Director of Policy and Research

Main purpose and scope of the role:

Parentkind is a national charity working with more than 23,500 Parent Teacher Associations (PTAs), Parent Councils and Schools. We are the voice of parents in policy making. 

We are an ambitious organisation and we are looking for an ambitious and highly motivated individual to support our work in Westminster and Whitehall. The successful candidate will have demonstrable experience of public affairs, advocacy and/or working in a policy environment. 

We are looking for an ambitious and motivated individual able to take on responsibility and lead. 

The role will involve:

• Managing the work of the All Party Parliamentary Group (APPG) for Parents to make this one of the most high profile APPGs in Parliament.
• Organising events to communicate our research, including roundtables, lunches/dinners and launch events in Westminster. 
• Leading our political and policy stakeholder engagement activity to ensure we have strong relationships where they matter. 
• Dissemination of our research to political and policy audiences to ensure our research is seen by the right people. 
• Support our parent research, including polling of parents and making policy recommendations based on this research. 

As a UK wide charity, you will be expected to support our work in other parts of the UK and the devolved administrations. 

We would particularly welcome candidates with media experience, including writing press releases and placing stories with national media outlets.

Duties and key responsibilities

Managing the work of the All Party Parliamentary Group (APPG) for Parents. 

• Developing a plan for the APPG to achieve our ambition of making this one of the most high profile APPGs in Parliament.
• Raising the profile of the APPG for Parents and increasing the number of MPs and peers engaged with its work. 
• Organising well attended APPG meetings and events. 
• Providing the secretariat to the APPG and working with the Officers to deliver the work of the Group.

Organising events to communicate our research, including roundtables, lunches/dinners and launch events in Westminster. 

• Manage and organise research/policy led events with political/policy audiences, including roundtables, lunches/dinners and launch events.
• Increase attendance at these events to make sure we are successfully engaging with political/policy audiences.

Leading our political and policy stakeholder engagement activity to ensure we have strong relationships where they matter. 

• Developing our stakeholder database of priority contacts.
• Actively arranging high value meetings to promote Parentkind.
• Maintaining a consistent level of communication with political/policy audiences on behalf of Parentkind.

Dissemination of our research to political and policy audiences to ensure our research is seen by the right people. 

• Taking responsibility for high quality dissemination of our research and evidence to political/policy audiences. 

Support our parent research, including polling of parents and making policy recommendations based on this research.

• Working across the organisation to support our parent polling activity with engaging and topical questions.
• Support the development of policy recommendations based on our research.
• Writing concise and compelling briefing documents.

Delight is looking for an enthusiastic and experienced senior operations professional, who has the energy, drive and sound judgement to lead Delight’s operations through a period of growth. This is a new position within the Delight team and provides an excellent opportunity for someone to play a pivotal role in Delight’s development. As the COO, you will support and partner with Delight’s founder and CEO in executing strategic plans and directives, overseeing day-to-day operations and implementing changes needed for the organisation’s growth.

The role requires someone with a strong track record in senior operational positions, and experience in both charitable and commercial environments. Your leadership will ensure the smooth running of core operational functions, revenue, finance, human resources, quality control and IT.

Position Summary

BGCI is seeking to appoint an experienced, committed, passionate, and self-driven Director of Operations to ensure an effective and resilient BGCI by providing strategic oversight and hands-on delivery of BGCI’s operations including communications, IT, membership, and the services we provide to members.

Job Purpose:

To provide strategic direction to the organisation’s operations to ensure an effective and resilient BGCI including project co-ordination, finance, IT, communications, membership services, and other operational areas.

Location:

BGCI Offices, Kew, London (flexible working arrangements possible)

Remuneration:

£50,000 - £55,000 dependent on level of expertise (experience, education, training), and performance related to budget management, people management and other measures.

About BGCI

Botanic Gardens Conservation International (BGCI) is a membership organisation and a global network for plant conservation located in Kew, London with regional bureaux in China, Kenya, Singapore, and the USA. Our membership comprises over 900 botanical institutions working in plant conservation - botanic gardens, arboreta, NGOs, restoration organisations, government, and universities - in over 120 countries all around the world. We work with this extensive network of members, and the wider conservation community, to use our collective knowledge and hands on expertise to reverse the threat of extinction facing plants and to secure plant diversity for the well-being of people and the planet.

BGCI coordinates efforts to enhance regional networking and scale up technical networks by facilitating, coordinating, and supporting the consolidation and functioning of botanic garden networks.  BGCI’s mission is to mobilise botanic gardens and engage partners in securing plant diversity for the well-being of people and the planet.

BGCI’s goal is that botanical organisations in our network will play a critical role in preventing plant species extinctions and create a more sustainable planet. BGCI’s work towards achievement of the goal can be broken down into the following work streams: Saving Plants, Inspiring and Leading People, Sharing Knowledge and Resources, Addressing Global Challenges through Public Engagement and Education, and Ensuring an Effective and Resilient BGCI.

Person Specification

Candidates for this post will have a proven record of accomplishment working for a charity or environmental organisation, preferably in conservation or science. The post holder will demonstrate sensitivity to complex, multicultural and multinational institutions and structures.

Application Process

Interested applicants should submit a CV and a cover letter of two pages maximum, explaining the candidate’s motivation and providing concrete evidence of why they are suitable for the position. Click the How to Apply button for further directions.

Closing date for applications is 24th February 2025

Interviews will be held online/in person the week commencing 3rd March 2025

BGCI is committed to putting equality, diversity and inclusion at the heart of our organisation. We are committed to ensuring a working environment in which all individuals are free from discrimination and in which opportunities are equal to all. We encourage applications from all sections of the community, particularly those underrepresented within our sector.

Nature Recovery Officer - Fixed-Term
Reference: JAN20254944
Location: Home-based, Dundee
Salary: £26,379.00 - £28,319.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)

This is a Fixed-Term role, funded by NHS Tayside Charitable Foundation, for 37.5 hours per week until April 2027. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

RSPB Scotland are collaborating with Recovery Services in Dundee on exploring how supporting nature can help us meet daily challenges. 

This is a homebased role with the primary project site located at The Friary in Lochee, Dundee. The position requires frequent travel within Dundee to visit partner sites and engage with local communities. 

This is a dynamic and exciting role, requiring a passionate, driven, and experienced individual who is committed to promoting nature-based recovery and supporting community involvement in and support for nature. 

What's the role about? 

The Nature Recovery Officer is crucial in supporting the development and growth of our exciting Nature Recovery Project in Dundee. This position focuses on building relationships with recovery services and partners to facilitate nature-based activities and the establishment of a Nature Recovery garden at The Friary. You will work closely with stakeholders to design and deliver a programme of events, workshops, and training opportunities that engage recovery services, service users, and the wider public with the positive impact nature has on recovery journeys. Main responsibilities include: 

Garden development: Supporting the establishment of a Nature Recovery garden at The Friary, including co-designing spaces with local recovery services and managing activities related to the garden's creation, such as coordinating the sourcing of materials and bringing specialists in to support. 

Community engagement: Building strong relationships with local communities, particularly recovery services, to engage them in nature-based activities at The Friary. This includes creating and delivering workshops and events that promote the health and well-being benefits of nature. 

Volunteer programme: Developing and managing a volunteer programme to involve local residents in the ongoing development of the garden, gardening activities, and community events. This will include recruitment, training, and coordination of volunteers.

Stakeholder communications: Maintaining regular communications with key stakeholders, including recovery services, community organisations, and local partners, to ensure the success of the Nature Recovery project. You will also be responsible for reporting to the Project Manager on project progress, challenges, and successes.

Essential skills, knowledge and experience:

You will lead on all agreed project outcomes and drive the Nature Recovery project forward in a professional and enthusiastic manner. Therefore, you will have: 

• Experience of working with the public and partners to deliver events/activities that engage a wide range of people. 

• Ability to motivate diverse groups face to face. 

• Proven time management and organisational skills to manage multiple tasks effectively.

• Strong interpersonal skills, with the ability to communicate clearly and effectively in both written and verbal forms.

• Ability to work creatively and under own initiative. 

• Experience in developing partnerships and working collaboratively with others.

• Experience with recruiting, supporting and managing volunteers.

• Competent IT skills (e.g. Microsoft Office). 

• Knowledge of basic Health and Safety procedures including risk assessment for workshops and events.

Desirable skills, knowledge, and experience:

• Knowledge of and/or experience with Dundee and the recovery landscape, or ability to prove transferable knowledge and skills.

Closing date: 23:59, Tue, 25th Feb 2025

We will conduct interviews for this position from week commencing 10 March 2025, with a view to the successful candidate starting from week commencing 14 April 2025. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We will deliver a 30 minute online presentation about the Nature Recovery project on Thursday 13 February at 10am. This will give you the opportunity to ask questions and find out more about the wider work in Dundee. This session will be recorded, and available on request after 13 February. 

As part of this application process you will be asked to provide a CV and complete a short application. Please explain in your cover letter how you meet the criteria set above.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974 and will require completion of a PVG in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Join Focus Birmingham as 'Head of Services and Quality', and Make a Difference!

Are you passionate about delivering high-quality, person-centred care and support services? Focus Birmingham is looking for a dynamic, strategic Head of Service to lead and oversee our front-line care, ensuring compliance with regulatory standards and best practices. You will be responsible for overseeing Focus’s CQC-registered services, focusing on governance, quality, and making a lasting impact in empowering individuals to lead fulfilling lives.

Key Responsibilities:

• Leadership and Management:
• Provide strategic leadership and operational oversight of Focus Birmingham’s front-line care and support services.
• Manage resources effectively, including staffing, budgets, and facilities, to deliver high-quality, cost-effective services.
• Foster a culture of collaboration, accountability, and continuous improvement across all services.
   

Quality and Governance:

• Develop robust governance frameworks ensuring safe, effective, person-centred services.
• Use data and feedback to monitor and evaluate service quality, driving continuous improvement.
• Ensure compliance with statutory and regulatory requirements, including safeguarding, health and safety, and data protection.
• Lead incident management, audits, and action plans to enhance service quality.

Service Development:

• Collaborate with the executive team to innovate and enhance services aligned with the charity’s values.
• Champion co-production and ensure services reflect the voices of those we support.

People Management:

• Inspire and lead service managers and teams, fostering professional development and well-being.
• Oversee recruitment, training, and workforce planning to ensure motivated, skilled teams.
• Apply a strengths-based approach to support individuals with complex needs.

Stakeholder Engagement:

• Build and maintain strong relationships with key stakeholders, including service users, families, commissioners, and community partners.
• Represent Focus Birmingham at external forums, advocating for individuals with care and support needs.
• Collaborate with fundraising and business development teams to secure funding and resources.
   

Qualifications and Experience:

• Level 5 Diploma in Leadership for Health and Social Care (or equivalent).
• Proven senior leadership experience in health and social care, with deep knowledge of CQC regulations.
• Expertise in managing diverse services and delivering high-quality, person-centred care.
• A track record of driving measurable impact and continuous service improvement.

Skills and Attributes:

• Strong leadership, people management, and communication skills.
• Excellent problem-solving abilities with a focus on continuous improvement.
• Resilient and adaptable in a dynamic environment.
• Collaborative, supportive, and focused on team success.

Person-centred approach, empathetic, and respectful.Optimistic with a can-do attitude and an effective communicator.

​Benefits we offer:

• Additional leave
• Company pension
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Referral programme

Ready to lead, inspire, and make an impact?

Be part of a team that 'Makes lives better!'—join us as the Head of Services and Quality at Focus Birmingham and be part of our mission to empower individuals with care and support needs to live fulfilling lives.

To apply, please see the attached recruitment pack for more information about the role, and return a Focus Birmingham application before the closing date on 09/03/25.

Pay: £44,331.39 per year,

Closing date: 09/03/25

Focus Birmingham is an equal opportunities employer. We value diversity and are committed to creating an inclusive and equitable workplace. We encourage applications from individuals of all backgrounds, regardless of race, gender, age, sexual orientation, disability, or religion. We are committed to ensuring everyone can access our website and this application process.

This role is being advertised as a Customer Service Advisor however the successful applicant will be employed as a Client Care Coordinator.

What's in it for You?

In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

 Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition

• Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders
• Work-Life Balance: An additional day for your Birthday, long service recognition, enjoy a set schedule and competitive family-friendly benefits
• Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression

 Make a real difference in people’s lives as a Customer Service Advisor in our award-winning contact centre.

This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters.

We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions.

Your journey begins on 7th April 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM). Following a further 5 months employment onsite, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 8AM and 6.30PM, with an alternative Saturday shift (no Sunday working), offering a schedule that fits your lifestyle. We understand the importance of work-life balance and may consider 30 hours per week.

Apply now to join a contact centre with a difference and start making a positive impact today!

Fundraising Officer

We have an excellent opportunity for a Fundraising Officer to work with an international animal welfare organisation. 

Position: Fundraising Officer

Location: Hybrid, homebased / Sidmouth Devon

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £30,515 per annum

Contract: Permanent

Closing date: Tuesday 4 March 2025

About the Role

As Fundraising Officer, you will deliver campaigns and activities for the donor acquisition side of the Individual Giving team, successfully managing the donor acquisition activity in line with agreed annual targets and fundraising strategy. You will work with the Senior Acquisition Officer and Acquisition Manager in the planning, delivery and evaluation of the acquisition of donors across all channels and propositions. There will be an integrated approach across the department to deliver the acquisition roadmap, continuously monitoring performance and making improvement recommendations.

Principle duties include: 

• Responsible for the day-to-day management of fundraising campaigns where you will specialise in channels such as Direct Response Television Advertising, lead generation and fundraising on the visitor site.

• Manage the ongoing delivery of donor volume and income targets for a number of fundraising acquisition products.

• Input into and deliver the fundraising strategy within the Acquisition Team. 

• Assist the Senior Acquisition Officer and Acquisition Manager to develop testing timelines, strategic plans and quarterly reforecasts, flagging any issues or successes in a timely manner. Liaise closely with internal teams to project manage the effective delivery of fundraising targets.

• Effectively manage campaign expenditure, ensuring that all campaign spending remains within budget.

• Utilise the insight delivered by the Insight Manager to enhance your fundraising acquisition programmes.

• Liaise effectively with key external agencies managing operational activity ensuring production timelines are met and targets hit, tests are in place and learnings utilised.

About You

You will need to bring with you the following skills and experience:

• Experience of working with supporter or customer data in the context of planning and evaluating direct marketing activities.

• Experience of working in a fundraising acquisition environment across channels including DRTV, direct mail, digital and lead generation.

• Excellent organisational skills with the ability to plan and manage a variety of simultaneous projects and people to tight deadlines.

• Able to demonstrate excellent customer service skills; which includes successful experience of dealing with enquiries and complaints from supporters/members of the public.

• Competent in the use of Office and all associated apps.

• Experience of using Customer Relationship Management databases.

• Driven and motivated with an excellent attention to detail.

What you get in return…

• Competitive pension.

• Life assurance.

• 31 days holiday (including Bank holidays), rising to 34 with each full year of service.

• Wellbeing team.

• Recorded Pilates classes.

• Long service awards.

• Healthshield plan

• Free parking.

• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Fundraising, Fundraiser, Individual Giving Officer, Donor Acquisition Officer, Partnerships Officer, Development Fundraiser, Fundraising Officer, Community Fundraising, Supporter Development, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Here for You is Breast Cancer Now’s personalised referral route to all our services.

This new role is responsible for the management and development of the Here for You’s geographical expansion. This includes managing a small team which works to integrate our referral route into NHS Trusts and may include managing additional support officers in future.

We’re currently working with over 60 NHS Trusts in England but have ambitious plans to become UK-wide. Supporting the senior manager, personalised referrals, the post is responsible for targeting areas of high deprivation and high breast cancer incident rates. There’s significant internal and external collaboration and networking to ensure our services are offered to people diagnosed with breast cancer. This will involve contributing to cross-departmental meetings, working with NHS Trusts and cancer alliances and guiding the team to deliver excellent information and support.

About you

We’re looking for an enthusiastic person with strong team leadership skills, who has experience of working in a fast-paced, people-facing environment. The right candidate will be passionate about reaching more people with breast cancer by working closely with the NHS and healthcare providers. We’re looking for someone who can develop and manage a growing team, has excellent presentation skills and is willing to adapt and innovate. You’ll be a team player who understands the importance of co-production and thrives on motivating others through excellent interpersonal skills.

You’ll bring excellent verbal and written communication skills. You’ll be ambitious, organised and thrive on creating an inclusive work environment and working across multiple teams.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role can be based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9.00am on Tuesday 11 March 2025

Interview date Thursday 20 and Friday 21 March 2025, online via Teams

Drive Impact and Help Protect Our Planet

Seeking a passionate Fundraising Executive looking to make a real difference. We’re an innovative environmental charity working to protect the world’s wildlife and wild places. Join our team and help drive transformational change through innovative fundraising.

As our Fundraising Executive, you won’t just be raising funds – you’ll be powering groundbreaking conservation projects, protecting endangered species, and fighting climate change. You’ll build strong relationships with donors, create compelling grant applications, and develop creative fundraising campaigns that inspire action.

We need a dynamic and driven individual who:

• Has at least two years’ experience in fundraising, bid writing, or new business development.
• Possess strong story-telling and communication skills, confident in writing funding proposals and making financial asks.
• Thrives in a start-up culture, bringing fresh ideas and innovative fundraising solutions.
• Is proactive and data-savvy, using insights to shape and enhance fundraising strategies.
• Shares our passion for the natural world and wants to be part of something groundbreaking.

What We Offer

• Flexible Working: Hybrid role with at least one day a week in our London office.
• Career development opportunities and training.
• Great benefits: 25 days leave (pro rata), pension scheme, birthday leave, conservation day, and free perks at our co-working space.

Apply Today!

If you’re ready to take your fundraising career to the next level and make a lasting impact on our planet, we’d love to hear from you.

Let’s change the future, together