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Summary

The role of Personal Assistant to The Bishop of Kikrstall provides effective support to the Bishop of Kirkstall, by dealing proactively with diary matters, correspondence and enquiries. Ensuring that the Bishop is well prepared for services, meetings and events. Working with the Bishop to pastorally care for the clergy and people of the Leeds Episcopal Area.

Background Information

The Bishop of Kikrstall is one of five area bishops working with the Bishop of Leeds as part of the Diocese Of Leeds. Each Bishop has a part-time PA with whom they build a strong working relationship and rely on to provide administrative and PA support for their roles.

The postholder manages the Bishop's Office and ensures that work for the Bishop of Kirkstall is completed to a high standard. The PA is usually the first point of contact with the Bishop's Office and provides PA and administration for the Bishop. This includes prioritising mail and messages, organising the Bishop's diary, drafting replies and/or briefing papers as appropriate, producing communication and paperwork around Bishop's appointments in a timely manner, attending and arranging events and meetings and in general ensuring that the Bishop is properly resourced and supported in his work. There is a high degree of confidentiality in this work.

The PA has key working relationships with other senior staff in the Diocese, particularly the Bishops, Archdeacons, Area Deans and staff at the Episcopal Area Office in Church House in Leeds City Centre.

What you'll be doing

• Respond to telephone enquiries - providing information, using judgement in directing calls and ensuring that appropriate information is brought to the Bishop's attention.
• Arrange confirmations and licensing dates for clergy working with the Archdeaon of Leeds PA and the Bishop of Leeds' office.
• Make arrangements for the Bishop's travel, including providing maps and directions
• Welcome visitors to the Bishop's Office and ensure that they are dealt with in a polite and courteous manner
• Assist where necessary in the making and serving of refreshments to visitors
• Manage the Bishop's working expenses using good judgement

You will need to have/be:

• Educated to A Level standard or with relevant secretarial qualifications and equivalent work experience
• Experience of working in an administrative capacity in an office environment
• Excellent communications skills (verbal and written), including good telephone skills
• Proficient IT skills including strong knowledge of Microsoft Office (particularly Word and Outlook) and ability to use databases to search and record work

The full person specification can be found within the job description attached.

Closing date for applications is 12th May 2025

Interviews are expected to be held on 19th May 2025 at Church House, York Place, Leeds LS1 2EX

What we offer

• A salary of ££17,318.28 per annum (£30,307 FTE)

Your Benefits

• 25 days annual leave plus eight bank holidays (pro-rated if working part-time).
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club.
• Age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of sala

At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.

As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.

Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.

As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."

Key Responsibilities:

• Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
• Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
• Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
• Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
• Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
• Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.

 Experience and Skills:

• Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
• Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
• Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
• Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
• Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
• Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
• Computer Literacy: Proficient in using computer systems and software.

What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

Ivy Rock Partners is delighted to be partnering exclusively with King’s College London to recruit a new Finance Business Partner. This is a fantastic opportunity for a proactive, analytically minded finance professional to join an ambitious and collaborative team supporting Estates & Facilities — an integral function underpinning King’s world-class learning environment.

King’s College London is internationally renowned, ranked among the top universities globally, and recognised for delivering exceptional education, pioneering research, and a vibrant student experience. With over 800 staff dedicated to managing and expanding the university’s physical estate, the Estates & Facilities team plays a vital role in shaping the future of King’s. This role will put you at the heart of that work, supporting a complex portfolio of capital and operational projects that ensure King’s continues to inspire and innovate.

The Role

As Finance Business Partner, you will work closely with senior leaders across King’s to deliver high-quality financial insight, challenge assumptions, and ensure robust financial decision-making. You will play a key role in shaping the financial future of Estates & Facilities, providing strategic analysis and guidance on both operational performance and capital projects.

Your responsibilities will include:

• Business Partnering: Develop trusted relationships with senior stakeholders across Operations and Faculties, becoming their go-to financial advisor
• Financial Planning & Analysis: Lead budgeting, forecasting, and management reporting processes, ensuring accuracy and clarity in financial narratives.
• Decision Support: Deliver insightful financial analysis to support strategic planning, scenario modelling, and risk management.
• Stakeholder Engagement: Confidently communicate complex financial matters to non-finance colleagues, helping them to understand performance and drive accountability.
• Continuous Improvement: Contribute to process improvement initiatives within the Finance Business Partnering team, sharing best practice and helping to build financial capability across the organisation.

You’ll thrive in this role if you enjoy working in a fast-paced, intellectually stimulating environment, are confident balancing multiple priorities, and are motivated by the opportunity to drive real impact in a values-led organisation.

About You

We are looking for someone who brings:

• A professional accountancy qualification (or is part-qualified with strong relevant experience).
• A robust background in management accounting, budgeting, and forecasting.
• Confidence in communicating complex financial information to non-financial audiences.
• Strong Excel and financial systems skills.
• A proactive, solutions-focused mindset with the ability to work independently.
• Experience of working in a complex organisation or with Estates Management teams (desirable).
• You’ll also have the interpersonal skills to build trusted relationships, the curiosity to keep learning, and the passion to play an active role in shaping the future of one of the UK’s most prestigious universities.

Why Join King’s?

Working at King’s means being part of an institution with a proud history of making a positive difference in the world. You’ll be joining a community that values diversity, promotes inclusion, and is committed to delivering excellence in everything it does.

In return, King’s offers:

• A flexible hybrid working model (two- three days a week onsite at Lavington Street).
• A supportive, inclusive workplace culture.
• 30 days of annual leave (not including bank holidays) and a competitive pension scheme as well as other fantastic benefits
• Opportunities for professional growth and development.
• The chance to contribute to high-profile projects that will shape the university’s future.

If you’re ready to play a pivotal role in the continued success of King’s College London, we’d love to hear from you.

For more information, or for a confidential discussion, please get in touch with Megan Hunter at Ivy Rock Partners.

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.

Head of Development & Engagement 

£50,000 per annum

Full-time. Permanent 

Based: Hybrid/Victoria Place, Woking 

Are you an ambitious and creative development/fundraising professional? 

Are you passionate about the performing arts and their power to transform opportunities for individuals? 

Do you see the performing arts as a force for cultural and social progress? 

Would you relish the opportunity to develop and grow a new fundraising programme with a focus on scholarships? 

Founded in 1911, our Client has an outstanding reputation for performing arts training and a roster of illustrious alumnx from Noel Coward to Bonnie Langford, Pixie Lott and Layton Williams.  In September 2022 our Client relocated from its three historic sites to one brand new purpose-built campus in central Woking. Bringing its 650 students, 140 staff and Sessional Tutors and 15 courses together under one roof for the very first time was a hugely exciting step and the institution has gone from strength to strength since then. 

As a lynchpin in its strategic vision, our Client is seeking its first Head of Development & Engagement.  The purpose of the role is to deliver a step-change in provision of scholarships and bursaries in support of its aim to build on its rich heritage to become the most inclusive performing arts institution in the UK. 

To succeed in the role, you'll be an ambitious and creative Development professional with the drive and experience to develop and grow our Client's first ever fundraising programme. Through your vision and influencing skills, you'll bring colleagues with you and engage a wide range of potential supporters, from individuals, artists and influencers, as well as charitable trusts and companies.

Your strong grasp of individual philanthropy/major donor and trust and foundation fundraising and your determination to make a long-lasting difference through the impact of your work will be instrumental to your success in the post.  This will be an exciting and career-enhancing role with the opportunity to shape and deliver the case for support and develop inspiring propositions for fundraising as well as cultivation and stewardship plans for this vibrant and exciting institution. 

Along with your fundraising expertise, you'll have a proactive approach and excellent organisational and administrative skills. Naturally, you'll love the performing arts and be willing to get stuck in as part of a small, friendly team and be an all-round communicator - articulate, open, collaborative and a pleasure to work with. 

We look forward to hearing from you if this sounds like a challenge that would inspire you. 

To apply, please submit a CV in the first instance to Femke Vorstman at Prospect Us. If your experience is suitable you will receive the full job pack and a call or meeting will be arranged to brief you on the role, ensuring you have all of the information needed to formally apply.

The closing date for applications is: Monday 5 May 2025. First-round interviews will take place in w/c 12 May 2025. 

Candidates must have the right to work in the UK. 

Our Client espouse a business culture where decisions and ideas from all people help them innovate, grow, and create the best environment for their students and staff and ensure they stay relevant in a rapidly changing world. 

Equality, diversity and inclusion matters at the organisation. They foster a working environment where they value and respect every individual's unique contribution, enabling all their employees to thrive and achieve their full potential. They try to embed an inclusive mindset in everything they do. 

We positively encourage applications from suitably qualified and eligible candidates regardless of sex, gender, race, disability, age, sexual orientation, or religion or belief. As part of its drive to improve representation within its staff team, our Client would particularly welcome interest from Global Majority and LGBTQI+ applicants. 

Are you a proactive and organised leader with a background in facilities, hospitality, or housekeeping management? Join us as a General Services Manager, where you’ll play a key role in both strategic planning and the day-to-day operations of our care home environment.

You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 to £55,767 per annum.

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.

What we are looking for:

- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Halsey House

We are situated in the popular seaside resort of Cromer on the beautiful north Norfolk coast. We have 87 beds, and provide nursing, residential and personal care, as well as specialist dementia care. We also provide day care, five days per week, within our dedicated day care unit. Our highly trained and skilled staff team put our residents at the core of everything we do. We aim to make a positive difference to your life, in a friendly, caring and warm environment

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post. 

Hours: Part-time time 4 days per week (28 hours per week)

Contract: Permanent

Location:Nottingham Diocese volunteer centre currently in Nottingham 

The successful candidate must be able to travel widely around the area covered 

Job Profile

CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD. 

The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Nottingham Diocese. This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting gatekeepers, networks and other stakeholders within the diocese to build fruitful and positive relationships.

The Community Participation Co-ordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation to volunteer recruitment and retention and parishion and school participation.

The role will be hybrid (40-60% of time at home and 40-60% based from the volunteer centre) or fully based from CAFOD’s Nottingham Diocese volunteer centre currently in Nottingham city centre, although it is expected that the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders as required. The post holder will also be meeting with other regional team members as required both virtually and face to face. At times it will be necessary to transport some equipment and resources and to be flexible to work evenings and weekends. 

The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for while time off in lieu (toil) can be claimed.

CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes participating, the plan is also focused on enabling parish communities to expand the breadth of their participation. Through greater numbers and activity of schools volunteers and volunteer co-ordinators, more schools will be visited by a CAFOD volunteer. It is not expected that the post-holder will routinely visit schools but that the vast majority of visits be completed by volunteers. 

The post reports to the Community Participation Manager. 

Key Responsibilities

Delivering participation plans  

• Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities 

• Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts 

• Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with gatekeepers 

• Be willing and able to share reports and information around community participation and recruitment, activity, development and retention of volunteers

• Closely monitor parish participation activity

Managing volunteers  

• Be the local volunteer manager in a specific diocese or dioceses 

• Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region 

• Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan 

• Contribute to development of volunteering opportunities especially the growth of volunteer leaders 

• Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people 

• Ensure each volunteer is appropriately inducted, briefed, trained and resourced

• Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD 

• Organize and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team 

• Ensure volunteer records are accurate and up to date on the database. 

Managing relationships 

• Build and maintain key relationships including with priests, school staff, academy trusts and others within a diocese as determined in the regional plan. Be point of contact with local Bishop.

• Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible. 

All staff are expected: 

• To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings 

• To participate in training and other activities as requested by the line manager 

• To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required 

• To be accountable for the achievement of objectives set by the line manager 

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered

Person Specification/ Essential Criteria 

Understanding our context  

A Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life 

B Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve. 

C Understanding international development: I have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities 

Working together  

D Managing ourselves:  Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others.  Ability to be self-motivated and able to work in isolation at times.

E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan

F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD 

G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission

Making change happen  

H Managing resources: confident with analysing and using data for planning, monitoring and reporting:  Proven planning, time-management and organisational skills 

I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth 

J Managing our performance:Ability and willingness to work to targets and achieve results

 K Taking the lead: Motivates others to get things done 

Job-specific competencies 

1. A demonstrable commitment to volunteering and understanding of its potential as a force for change
2. Experience of managing multiple relationships eg with clergy, stakeholders and a wide variety of volunteers. 
3. Experience of managing volunteers including recruitment, retention, deployment and celebration.

Please click here for a full list of CAFOD’s Staff Benefits 

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behavior as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults. 

Do you want to work for a caring organisation that believes in people?

Do you want to make a difference to young people and their community?

At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options.

Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.

As a Resilience Worker – Children Looked After (CLA), you’ll be working within an Integrated, Whole Family Recovery Service, working as part of a multi-disciplinary team alongside our partners in Childrens Services. The role involves delivering interventions that empower young people to reduce risk, build resilience, and lead safer, healthier lives.

You'll have an understanding of Childrens Services and experience of supporting young people within the context of substance use and the associated contextual and safeguarding issues that impact on the lives of young people, their families, and communities.

You’ll manage a caseload, offering assessments, care planning, 1:1 and group interventions, outreach, and community events for young people using alcohol or drugs in Hertfordshire. Strong engagement skills, partnership working, and a solid understanding of safeguarding are essential.

Where: County wide across Hertfordshire. The majority of your time will be spent in the community, engaging directly with children and young people and working with partners across Children Services and other local stakeholders including housing, health and education.

Full Time Hours: 37.5 per week

Full Time Salary: £27,861.26 - £32,002.35 (pro rata for part time hours)

Allowance: Outer Fringe Weighting £694.25 (paid pro rata)

Contract: Fixed term until 31st of March 2026

Responsibilities

About the role: 

• Supporting young people from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, psychosocial interventions, integrated care planning, post treatment support, including transfer of care
• Identifying and responding effectively to potential safeguarding issues
• Reducing drug and alcohol related harm to young people and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience
• Working flexibly across sites where required  

About you: 

• Experience of working with young people and knowledge of the issues they face
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework
• Have an excellent understanding of drug and alcohol issues and experience of working
• within a related field
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance
• An accomplished communicator, both verbal and written with a high degree of personal IT competency
• Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports
• Have excellent team working and interpersonal skills, maintaining a highly cooperative
• approach to supporting colleagues in delivering service objectives 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a friend scheme.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here 

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Outer Fringe (£694.25)

Interview Date

30/4/2025

Closing Date

24/4/2025

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

SENIOR COMMUNICATIONS OFFICER 

Reports To:     Communications Manager
Hours: Full Time (9am to 5pm, Monday to Friday, 35 hours per week)
Location: The Frances Hay Centre, Banbury (Hybrid Options Available)
Salary:  £32,000 per annum 

We’re Dogs for Good. We bring people and dogs together to help make everyday life possible. As part of our ambitious five-year strategy to support over 4,000 people a year by 2028, we’re expanding our Marketing and Communications Team and looking for a Senior Communications Officer to help share our impact.

This role will ensure our stories and impact are understood, celebrated and championed by all our stakeholders across multiple channels. You’ll be an excellent communicator with strong organisational skills, understanding of all aspects of internal and external comms, a passion for storytelling, and the ability to engage diverse audiences.

If you’d like to join our small but ambitious marketing and communications team, we’d love to hear from you.

If you are interested in applying for the role, please visit the 'Current Vacancies' page on the Dogs for Good website, where full application instructions can be found.  Please note we can only accept applications when accompanied by a completed Dogs for Good Equal Opportunities Monitoring Form.

The closing date for applications is 9am on Tuesday 22 April 2025. 

First interviews will be held on Thursday 8 May 2025.

" Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

We believe that everyone deserves a chance to learn and space to thrive and that the right education can change lives. You’ll help break down barriers to education for young people, helping them learn and grow at their own pace. 

The Role

As a SEN Teacher (Autism), you will teach within our secondary provision, working with the Adventurers and Pioneers cohort.

Inscape House School is a non-maintained ASC specialist day school for children and young people aged 5 to 19 years. It is part of Together Trust, a charity that has been providing care, education, and support across the Northwest of England since 1870.

Hours: 37.5 Hours

Salary;

Grade 3 starting salary £34, 653.00 with biennial increments

Grade 4 starting salary £41,490.00 with biennial increments

Location: Inscape House School, Cheadle, Stockport 

Interview: 6th May 2025

Key responsibilities include but are not exhaustive;

• Create a safe and stimulating learning environment for pupils, rooted in mutual respect considering pupils’ sensory needs. 
• Adapt the teaching of the National Curriculum to meet the varying learning needs of pupils with Autistic Spectrum Conditions.
• Understand National Curriculum requirements
• Develop goals that stretch and challenge all pupils throughout the school da
• Work in a multi-disciplinary capacity with the school’s Therapy Team to ensure that good autism practice is embedded within lessons and progress towards EHCP outcomes are being met.

Grade 4;

• Create and maintain a high level of accountability on EAs for the learning and development of academic and social skills throughout the school day.
• Have strong experience of working with students with autism and other associated learning difficulties.
• To address underperformance issues as soon as they arise with EAs completing the necessary paperwork and informing Deputy Head.   Persistent issues to be addressed jointly with Deputy Head
• If secondary trained, have a secure knowledge of the Entry Level, Functional Skills and GCSE subject specific curricula
• Demonstrate an understanding of and take responsibility for promoting high standards of literacy, articulacy, and the correct use of Standard English.
• Create numerous opportunities for pupils to communicate and socially interact with peers and unfamiliar people within a supportive environment.
• Use the Autism Education Trust (AET) framework to measure autism-specific areas of progress.  
• Employ appropriate proactive, active and reactive strategies to manage behaviours of concern.
• Demonstrate skill in communicating with pupils with autism and a range of physical, cognitive, and communication difficulties.  
• Deliver training in your subject area at the request of the Senior Leadership Team.
• Review and reflect on your own practice and performance through formal and informal observation feedback of teaching, learning and assessment; responding to advice and feedback from colleagues; effective use of professional development reviews.   

About you;

• Qualified Teacher Status
• Evidence of recent relevant professional development
• Experience of working with with children who have autism and communication difficulties, ADND, mental health and or sensory processing issues
• The ability to work effectively and co- operatively with colleagues within a staff team 
• Excellent knowledge of the curriculum including where appropriate, Entry level, functional skills and GCSE qualifications
• Knowledge of approaches/methodologies that can support children with autism e.g. TEACCH, attention autism and SPELL 
• Knowledge and understanding of the National curriculum and the demands it places on children with additional needs 
• Ability to cope with children pupils who present with behaviour of concern
• Knowledge of health and safety expectations affecting children and adults across the school 

 Benefits

• Eligible for Teachers’ Pension Scheme and its associate Death In Service benefit
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

This role will involve regulated activity.

 

"

Are you passionate about building meaningful relationships with autistic young people? Do you have the skills to inspire and support learners through challenges? Ambitious College is seeking a dedicated and dynamic Lecturer to join our team and help our learners thrive.

Key Responsibilities:

• Build Strong Relationships: Foster meaningful connections with learners, focusing on their individual needs and challenges. Reflect and adapt your approach to ensure all students feel valued and understood.
• Facilitate Challenging Conversations: Engage with students through tough conversations, maintaining respect and a positive relationship, ensuring their voice is heard.
• Community Building: Advocate for mental health and prioritize building a supportive, inclusive community that encourages growth, emotional well-being, and mutual respect.
• Goal-Oriented Approach: Work closely with learners to identify their personal and educational goals, creating tailored plans and providing the necessary guidance and support.

Staff Leadership:

• Lead by Example: Guide and inspire staff to effectively support learners, especially when addressing mental health challenges, ensuring the team is aligned and motivated.
• Strong Management Skills: Oversee and direct staff to deliver the best outcomes for learners, creating a team environment that fosters growth and development.

Organizational Expertise:

• Highly Organized: Manage individualized schedules for learners with exceptional attention to detail, while ensuring all safeguarding and reporting responsibilities are met with urgency.
• Collaborative Partnerships: Work with stakeholders (including OT, SaLT, and work experience partners) to address the diverse needs of learners, ensuring smooth transitions and full support.

Forward-Thinking and Flexible:

• Adaptability: Demonstrate a flexible approach to lesson planning, individualized targets, and learner schedules. Regularly assess what's working and adjust strategies accordingly.
• Innovative Solutions: Think creatively to motivate and engage learners, ensuring their progress aligns with their long-term goals and aspirations.
• Preparing for Life After College: Focus on preparing learners for the next steps in their journey, whether it be further education, employment, or transitioning back to their homes and communities.

At Ambitious College, we are committed to fostering an inclusive environment where every learner is empowered to reach their full potential. If you are a compassionate, innovative, and organized individual with a passion for working with young people, we want to hear from you.

Apply Now:

Join us in shaping the future of our learners. Help them build strong relationships, overcome challenges, and achieve their dreams.

Apply today to become part of our dedicated team at Ambitious College!

Closing Date: Tuesday 22nd April 2025

Shortlisting date: Thursday 24th April 2025

Interview date: Friday 2nd May 2025

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Firstly, thanks for your interest in this post.  We hope you see a role for you here at Age UK Lambeth. 

This is an exciting time for us and Age UK Lambeth. We have just been awarded a contract to deliver Preventative Services in Lambeth for five years with a possibility for an extension for two years. As well as holding a contract with them for delivery of the Adult Social Care Front Door service.

We are looking for a Finance Manager with experience in contract negotiation to join our  Senior Management Team (SMT) for two days a week.  We have a track record in successful grant applications and are looking to generate income from the delivery of services.

We want to find someone who can use their financial and analytical skills to support our SMT in growing our Charity to support residents in Lambeth. The postholder will be supported by our Finance Officer in delivering our finance operations.

If you would like an informal conversation about the post, please feel free to contact me by m email.

We hope that you find this post an exciting prospect for you and look forward to receiving your application. 

I wish you well in your application 

Paul Coles 

Chief Executive 

The role

We are looking for a dynamic and experienced Senior Programmes Manager to lead the planning, execution, and evaluation of our international programs. This pivotal role requires a strategic thinker with extensive programme management experience and a deep commitment to our mission.

The Senior Programmes Manager will be responsible for ensuring that our programmes are effectively designed and delivered, meet the needs of the communities and animals we serve, and align with our organizational strategy and donor expectations. 

Positioned within the Global Programmes Department the role will involve close collaboration across teams in both the Global Support Office and our implementing partners.

Responsibilities include: programme management, strategic planning & stakeholder engagement, budget management, monitoring & evaluation, cross-team collaboration. 

Contract, location and salary

This is a full-time (34.5 hours per week), permanent role. This is a remote position with regular attendance required at SPANA's London office. Benefits include a generous company pension scheme, health care cash plan and life insurance. The salary is c.£45k per annum subject to skills and experience. 

Further details and how to apply

Please review the job description for full details including a person specification. The deadline for applications is 23:59 BST on Sunday 11 May 2025.

We have an exciting opportunity to join us as a Multi-Crime Team Leader at Victim Support Wiltshire, working 37.5 hours a week.

Do you want to make a difference every day?

Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs. As the Wiltshire Team Leader you will:

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services

You will need:

• An understanding of the Criminal justice system and the impact of crime on victims and witnesses
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.