Engagement Officer Jobs

Community Drug and Alcohol Recovery Services (CDARS) is a charity organisation that provides psychological and social support to drug users and their family members.

As part of this work, it has built a track record of working with service user representatives, service user Councils and networks and service user involvement teams. This includes creating a strong Volunteer, Peer Mentor and Recovery Champion network and supporting them through training, supervision and access to additional personal and professional development areas.

The WCDAS and RCDAS Treatment services, led by South London and Maudsley (SLAM), are a community substance misuse ‘partnership’ service that offers a broad and inclusive range of support and treatment options for those seeking recovery from Substance use. This includes access to medical, psychological, and sustained recovery sessions within the Boroughs of Wandsworth and Richmond.

The Community Involvement Worker (CIW) will assist in delivering positive and improved outcomes for service users across both Boroughs and will work closely with the Community Involvement Co-Ordinator (CIC) to manage recruit, train and nurture peer mentors and service user representatives. This support will aim to build capacity and visible recovery across the boroughs. Both post-holders will help develop, train and nurture meaningful service user involvement through the Service User Council network and its representatives throughout the treatment system.

The post holder will need to work under the directives of the CDARS Wandsworth Management Team, with the objective of facilitating engagement in all aspects of service user involvement. The post holder will be expected to foster and develop good working relationships with staff at all levels within the partnership and establish good working relationships with other agencies, both voluntary and state, within the two Boroughs.

Community Connector

Location: Bromley by Bow Centre
Salary: £29,830 per annum
Hours: 35 hours per week, open to applications for part time hours
Job Type: Full time
Contract Type: Fixed Term Contract

Our Community Connector’s serve as the first point of contact for those visiting our sites, providing support for people to engage with services and activities.

The role aims to build relationships, identify peoples’ interests and goals and find appropriate opportunities for support. This role will be largely based in our main location, in Bromley by Bow, and Welcome Hub in East India Dock Rd, which we are developing in partnership with Poplar HARCA, an award-winning housing association in East London.

The role may also be deployed to other sites to support with gaps in capacity e.g. due to annual leave, sickness or other absences of staff. Wherever based, our Community Connectors work to ensure that members of the community are aware of support available to them locally.

The role will also involve co-designing, developing, delivering, and reviewing a programme of activities and resident-led initiatives. The role is very much integrated with other services provided in our locations, mainly our advice services (e.g. social welfare, energy and financial capability) and our open access services.

We expect all our staff to be able to work with some flexibility across Centre’s and offer support to the community. This role will support teams if a sudden need arises due to lack of capacity.

You may have experience in the following roles: Community Engagement Officer, Community Support Worker, Outreach Worker, Housing Support Officer, Social Prescriber, Community Navigator, Service Coordinator, Resident Engagement Officer, etc.

REF-218137

This role will deliver tailored, one to one support and case work to support and resolve both immediate, crisis situations experienced by people and on a longer-term basis in the community. In the main people we support are Irish or of Irish descent including the Traveller Community. However, our services are open to all.

Additionally, part of the role will include working across the project team and wider role of ICCM in early intervention and prevention.  Informing and supporting community-based advocacy, awareness, and public campaigns to inform and increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop. Thus, increasing the wider public and social value of ICCM and brining more service users in to receive one to one support when needed. 

This will attract and support our community by making our services local, appropriate, and accessible to those who mainly do not access mainstream services. This will include advocacy and representative services in order for people to secure welfare benefits, enabling people to access the financial benefits they are entitled to.

This will support people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement. This will be done mainly on an outreach basis across Manchester, supporting people in their own homes, in care homes, hospital and where they are resettled to their home environment.

The overall aim of the service is to improve quality of life, access to appropriate support services and improved health and wellbeing outcomes by acting as an advocate and to negotiate with other agencies, where necessary, on our client’s behalf.

Key Responsibilities:

• To make contact with members of the Irish and Traveller communities across Manchester.
• To provide Advocacy and Support via outreach, accompanying to appointments, advocacy to other agencies to address presenting needs who are vulnerable and ‘at risk’ through age, poor physical or mental health, homelessness, risk of homelessness, drug and alcohol use, offending, abuse, and social and cultural isolation.
• Undertake an initial assessment of service users’ needs, presenting issues and risks and to develop a care plan working alongside other statutory and voluntary agencies.
• To offer comprehensive information, advocacy, advice and support services to our community to meet individual needs and achieve positive outcomes.
• Make referrals to statutory and community and voluntary organisations working in partnership to achieve the best level of care and support.
• Develop care plans in order to improve the health of our communities, working with service users and relevant agencies
• To attend and participate in meetings and forums highlighting community issues, cultural needs and experiences.
• To support volunteers and students at ICCM. Volunteers will also support service users to meet presenting needs as highlighted in the assessment and care plan.
• To maintain accurate and up to date records of all areas of work.
• To closely monitor progress of work and report this to your line manager.
• To present accurate and clear reports on all cases as requested by the Advocacy & Advice Manager.
• Attend appropriate networking and training opportunities for personal and professional development.
• To attend and participate in team meetings.
• To participate and engage in supervision and appraisal provided by your line manager.
• To attend conferences and seminars locally, regionally and nationally as directed by line manager.
• To promote the work of ICCM as requested by your line manager.
• To work as an accountable member of the staff team, working within the Charity's policies and procedures
• It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.
• To ensure you fully embrace ICCM’s values in all your work:

£28,000 - £32,900 per annum

Fixed term (13 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re seeking a Digital Channels Officer to join our Web Operations Team covering maternity leave on a fixed term basis.

In this role, you’ll play a key part in managing content for our website, ensuring that all information is up-to-date and impactful. You’ll be responsible for publishing digital updates via the content management system (CMS) to ensure timely, high-quality, and consistent content across the website. Working closely with colleagues across Prostate Cancer UK, you’ll provide guidance on our online presence and help deliver engaging digital experiences for all our audiences.

Your day-to-day will include editing, proofreading, and publishing content that resonates with our audience. You’ll also help train internal teams on our content management system.

Collaborating with our Web Operations Team, you’ll spot opportunities for improvement and contribute to larger projects, helping us continually improve our site and deliver results more efficiently.

What we want from you

We’re looking for someone with solid experience in writing, editing, and proofreading web content who is comfortable authoring basic HTML and preparing web images with accessibility requirements in mind. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.

You’ll need the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A solid working knowledge of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, skilled at explaining complex analytics and technical details in a clear, approachable way for non-technical colleagues.

In this role, you’ll also need the ability to prioritise tasks and handle tight deadlines, negotiate effectively, and manage challenging conversations when needed. Experience with online community moderation and staying informed on current web tools and trends will be advantageous as we continuously improve our site.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 1st December 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 9th December 2024.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

We are looking for a Community Fundraiser Officer who will be responsible for developing relationships with local supporters and volunteers to drive fundraising activities and increase donations.

Community Fundraising Officer
Job type: Part time, permanent
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA
Salary: £25,000 – £27,000 full time equivalent (pro rata), dependent on experience (£15,000 - £16,200 actual)
Hours per week: 21 hours/week to be worked during our office hours (Monday-Friday 8am-4pm or 9am-5pm). Due to the nature of this role, applicants must have availability to be flexible with their work schedule which will include occasional weekend and evening work, for which TOIL will be agreed with line manager.

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

About the role:

You will be responsible for developing relationships with local supporters and volunteers to drive fundraising activities and increase donations. You will be responsible for our existing portfolio of events and activities while also developing new initiatives that will allow us to meet our fundraising goals and engage with our local community within our Bristol and District branch area.

The role includes stewarding supporters; offering them resources, recognition and guidance to maximise the impact of their fundraising efforts while fostering long-term engagement with the charity.

You will play a key role in ensuring that we provide our supporters with the best supporter experience possible, where they feel valued and informed about the impact they are making to the lives of Bristol’s most vulnerable animals.

Full details of this great opportunity are available on our website.

Application deadline: Midnight on Sunday 8 December 2024 – please note that applications will be considered on a rolling basis and we reserve the right to close the vacancy before this date if a suitable candidate secures the role.

Interview dates: Wednesday 11th and Thursday 12th December

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

As a charity we try to minimise recruitment costs; if you have not heard from us within three weeks from the closing date of applications please assume that, on this occasion, your application has not been successful.

Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1)

No agencies please.

Cornwall Wildlife Trust is looking for a driven and talented communicator with a passion for nature to join our fight against the ecological and climate crisis in Cornwall. The successful candidate will play a vital role in Cornwall Wildlife Trust, working with friendly and passionate colleagues across our conservation and community teams to develop funding partnerships and secure grants to protect and enhance Cornwall’s wildlife and wild places.

The Fundraising Partnership Officer will develop relationships with grant-making organisations to secure significant income for Cornwall Wildlife Trust’s work to create a Cornwall where nature thrives, attending meetings, writing reports and proposals, and inputting into the development of projects.

It’s a fascinating role with the potential to be part of real change for nature in Cornwall.

We’re open to applications from a range of candidates. You may have direct experience of grant fundraising, be looking for a career change, or be a recent graduate searching for your first role in fundraising and / or conservation. 

So, if you have outstanding written communication skills, can build relationships, have a strategic mindset, are a strong planner, can coordinate others, and believe in our work to create a Cornwall where nature thrives, then we’d love to hear from you.

This is a full time, 37.5 hours per week, permanent position. 

Are you a confident communicator with excellent writing skills? Are you passionate about improving living standards?

Then you might be just the right person to support our communications function at abrdn Financial Fairness Trust.

You’ll play a big part in helping to achieve the Trust’s goals by:

· Supporting the Head of Communications to administer the external relations functions of the Trust;

· Focussing on digital communications;

· Raising awareness and improving understanding of our work with a wide range of stakeholders.

We are looking for a communications professional with experience of social policy or campaign projects, you will report to the Head of Communications and work closely with our Policy and Public Affairs function.

Digital comms will be your thing as you will be creating and producing digital content, and managing the Trust’s website and social media accounts. You’ll have a strong interest in all things media as you’ll support the press office function such as managing press lists, taking media enquiries and writing press statements and other copywriting.

You’ll work alongside a small team of seven who are based between London and Edinburgh and work in a hybrid manner. You should be someone who is highly motivated with a can-do attitude, and the ability to occasionally travel within the UK.

The role would particularly benefit an individual with communications/media relations and/or public relations particularly in the third sector or government.

Please review the detailed job description attached for more information.

What you’ll get

It’s crucial that everyone in the team is passionate about our mission, but not at the expense of our lives outside of work. We strive to ensure everyone in the team has a good work-life balance, valuing flexible working and being open to conversations about what you need. You’ll work with a friendly and knowledgeable team of staff and Trustees, and a supportive and experienced manager.

You can choose how you work your 21 hours from the start of employment, you need to live close enough to commute to Edinburgh or London on occasion, and you’ll receive a salary of £38,702 FTE (£23,221 pro-rata) with a transparent pay scale in place. We know there’s more to life than just work, so you will have 40 days annual leave (24 pro rata including bank holidays), private medical care, income protection, life assurance and save for your future with 16% unmatched employer contribution to pension (plus an additional 2% match if you contribute). We have family-friendly policies and extra optional benefits to choose from too, such as discounted gym membership and good value travel insurance.

Interested in applying?

We’re committed to offering flexibility, so if you’re not sure if the role will work for your circumstances why not just ask us? And if there are reasonable changes we can make to our recruitment process to help you put your best self forward, we are happy to consider adjustments, as we know this can make a huge difference, especially for disabled people or people who are neurodiverse. 

We are a proud Disability Confident Committed – Level One employer. If you have a disability and would like to submit your application under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire and one of the team will reach out to support you through the application process.

If you’re keen but still have a question or unsure if you meet the criteria, please don’t be afraid to ask – we would love to have a chat with you. Please email us and we will arrange a call with the line manager if needed.

Ready to apply?

Please complete the process by midnight on Sunday 1st December 2024 (extended from original closing date of Thursday 28th November 2024). Interviews will take place on Tuesday 10th December 2024 in person in Edinburgh or online based on your preference; and there may be a second interview.

We’re conscious it might look a little different – it’s part of the complexities of being under a larger organisation umbrella. If you have any problems navigating the system, please reach out to us by email. The most important thing is to upload your CV and supporting letter which should demonstrate how you meet the role requirements and why you’re a good fit. Please note the supporting letter should be uploaded in the same space as your CV – there is the possibility to include multiple attachments there or you could combine them into one document before uploading.

About the Trust

We’re a small team with a big goal. We’re a funder who wants to tackle financial problems and improve living standards for people on low-to-middle incomes in the UK. We fund up to £3m a year of policy, campaigning and research projects through our strategic programme, aiming to create real and lasting change. Our grants are awarded to organisations such as think-tanks, charities and universities who want to boost the personal and household finances of people on low-to-middle incomes, addressing issues such as pensions, savings, social security, taxation, debt, the cost of living and so much more. We aim to be an open and engaged funder that offers more than money, using our team’s expertise to work in collaboration with those we fund.

Our relationship with abrdn plc

We are an independent charitable funder. Our funding comes from the unclaimed assets from Standard Life’s demutualisation in 2006, which we received in 2017. The company has since merged and rebranded as abrdn. In December 2021 we changed our name from Standard Life Foundation to abrdn Financial Fairness Trust. The company supports us through in-kind donations such as office space. Decisions about our strategy and what we fund are made by our independent board of trustees.

Safeguarding Officer

Location: Oxfordshire
Salary: £33,000 (plus £2,500 per year car allowance)
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Permanent

Do you have an excellent understanding of safeguarding practices and legislation? Are you passionate about safeguarding and promoting a safe environment for everyone? 

We're looking for a Safeguarding Officer to join the team at the Royal Agricultural Benevolent Institution. This is an exciting time to join a growing team, you will play a key part in safeguarding transformation across the organisation.

Championing safeguarding practices and procedures, you will ensure compliance with policies and procedures, drive engagement and awareness around safeguarding, and embed a strong culture of safeguarding across all teams.

Your responsibilities will include engaging with staff, volunteers, and external stakeholders to foster a culture of safeguarding awareness. 

In this role, you'll support the Designated Safeguarding Lead and maintain effective internal reporting systems. As the point of contact for our safeguarding recording system, CPOMS you will provide guidance and develop training materials for staff and volunteers. Monthly reporting will be a key aspect, feeding into longer-term safeguarding planning.

Collaboration is key, as you'll work alongside the Designated Safeguarding Lead to deliver comprehensive safeguarding training sessions. Your role will also involve liaising with external stakeholders to understand safeguarding challenges within the farming community.

You'll take the lead in providing safeguarding support to regional teams, ensuring consistency and an increase in confidence towards safeguarding practice across the organisation. Building relationships with key stakeholders internally and externally will be essential to stay informed about best practices and policy changes.

What are we looking for?
 
Within this role you will be the point of contact for safeguarding and at the forefront of embedding change. Knowledge of safeguarding practices and legislation is essential. You will also need to be able to demonstrate knowledge of statutory agency practices and multi-agency working.

We're seeking someone who can effectively distinguish between observation, facts, and information gained from others to confidently assess risk promptly and sensitively.
 
Strong communication is key in this role. We're looking for someone with excellent report-writing and recording skills, capable of articulating findings clearly and concisely. Experience in providing safeguarding support to staff and volunteers working with both adults and children, along with their families and carers, is essential.
 
Proficiency in using data recording systems and conducting data analysis is highly valued. We need someone who is organised and who can work autonomously. Your ability to communicate and present to a diverse audience of staff and volunteers will be crucial.

REF-218241

Are you a passionate, commercially astute and visitor focused operational leader? Do you possess an entrepreneurial spirit with a forward-thinking and growth orientated vision, keen to deliver quality within all areas of the visitor experience? Come and join our leadership team to help shape the future direction of our Charity and visitor attraction.

Job title: Chief Operating Officer (COO)

Hours: 37.5 per week. Flexibility will be considered working a minimum of 30 hours per week / 0.9 full time equivalent. Salary and pay will be adjusted accordingly.

Work pattern: 5 days per week. The majority of hours will be worked during office hours Monday to Friday, however Winchester Science Centre offers a 7 day a week experience with events on several evenings per week. To best support the team there will be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu.

Salary: £60,000-£70,000 per annum depending on experience (pro rata if working fewer than 37.5 hours per week)

Contract: Permanent

Line manager: CEO

Responsible for: Head of Visitor Experiences, Head of Events, Head of Marketing and Head of Curiosity

Holiday: 27 days per annum plus bank holidays based on working 37.5 hours per week. Option to buy/sell some leave and gain additional days for continuous service after four years.

Location: Winchester and Eastleigh. Occasional travel within the UK will be required.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, free parking, pension contribution, inflationary pay rise and more.

Application deadline: 6th January 2025 09:00

About us

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

The Role

Are you a passionate, commercially astute and visitor focused operational leader? Do you possess an entrepreneurial spirit with a forward-thinking and growth orientated vision, keen to deliver quality within all areas of the visitor experience? Come and join our leadership team to help shape the future direction of our Charity and visitor attraction.

This is a key period of growth for our Charity, with the delivery of our new strategy and exciting capital and activity Masterplan in the pipeline. This will be the single largest development in our 38 year history, whereby we are investing over £6m in further expanding our base of operations in driving further financial resilience and reducing risks to the charity. The growth will enable our Charity to maximise its social impact: empowering thousands of children to develop the science skills and nature agency to act on the climate and biodiversity crises.

This newly-created role will play a vital part in enabling and shaping the very exciting future of Wonderseekers.

The post-holder will lead all of our of Charity operations at Winchester Science Centre including;

• Visitor experiences (including customer services, exhibition, retail and catering)
• Events (for families and adult audiences)
• Curiosity (education, planetarium, and live science engagement)
• Marketing

Working alongside the Chief Financial Officer, the post-holder will deputise for our CEO from time to time representing the charity to external stakeholders and partners.

The Chief Operations Officer (COO) will be a commercially astute and visitor focused operational leader who possesses an entrepreneurial spirit. Through their inspirational, values-based, and collaborative approach, they will always look for new opportunities to innovate and drive growth.

The post holder will bring their wealth of experience as an operational leader with a proven track record within a large visitor attraction to provide expert knowledge to lead a large and diverse team to success.

The COO will be an integral part of the SLT to support business planning by translating the vision, goals, and strategy for the Charity into operational and business plans. They will demonstrate strong financial leadership helping to provide best value and deliver on agreed targets.

Key accountabilities

• Delivery of Commercial Objectives – Drive the commercial performance of our visitor centre, growing revenue whilst managing costs.
• Strategic development - As a member of the leadership team, the COO will play a key role in supporting the CEO with the strategic development of the Charity, bringing a commercial and operational mindset. The COO will attend Board meetings and other Trustee committees.

Main responsibilities

• Drive continuous improvement initiatives within the commercial operations team to enhance business performance and standards whilst driving efficiency
• Deliver effective, empowering and engaging operational leadership across a large and diverse team of over 80 people
• Lead on the commercial operational strategy and translate strategy into actionable steps for growth and increased impact
• With the CFO manage all aspects of commercial operational risk including reporting and monitoring
• Manage and deliver transformational change through a period of significant growth
• Closely manage income and expenditure targets for a turnover of over £3.5m ensuring best value is delivered for the Charity.
• Represent the Charity at various offsite meetings including public speaking
• Collaborate with the senior leadership team to set and drive organisational vision and support the strategic direction of the Charity
• Ensure that the commercial operations teams activities are aligned to the Charity’s sustainability strategy and plans

Interview process:

Provisional interview dates are 14th or 23rd January (stage one), 27th, 28th or 29th Jan (stage two)

We look forward to getting to know you through our friendly and welcoming two-stage interview process. This will include panel interviews with Ben (CEO), Lizi (CFO) and some Trustees. There will also be a pre-interview task / presentation and the opportunity to informally meet the wider senior leadership team (SLT).

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying.

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal https://www.wonderseekers.charity/vacancies.

You will be asked to submit your contact details and answer a few questions so we can get to know you.

Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

If you have any other questions or wish to arrange an informal phone call prior to applying, please do not hesitate to get in touch.

Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above, or call our office and book a call with HR.

No recruitment agencies, thank you.

Supporter Care Officer 

(England South)

£25,859 per annum (pro rata for part time hours)

 (Ref: SUS4343)

Full Time 37.5 hours per week – happy to talk flexible working

Contract: Fixed term until 30 June 2025

Base: Flexibility of hybrid working, with two days a week working from the Bristol hub.

About the role

It is an exciting time to join the charity as we make significant investments in the fundraising team to focus on promoting Liveable Towns and Cities and develop Paths for Everyone. Supporters and donors are at the heart of Sustrans work, helping us to achieve our overall mission of making walking and wheeling accessible for everyone.  In this role you will act as the primary contact point for donors and the general public, playing a key part in helping us to deliver a great customer experience.

You will be responsible for interactions and enquiries using a variety of methods (phone, email, letter, and digital channels) along with providing excellent customer service including taking and approving orders over the phone. 

We offer true hybrid working, with a mix of home working and the opportunity to work from our hub in Bristol, with flexible hours offered to suit individual circumstances.

About you

You should be a clear communicator and have experience in handling enquiries and complaints via phone, e-mail, and digital channels.

This is a customer centric role so you should have demonstrable experience in delivering high quality customer/supporter care.

With the ability to work and plan independently, you will also be comfortable working collaboratively and effectively across multiple teams.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 02 December 2024. 
• Interviews will take place in via MS Teams during the 11th or 12th December 2024

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Stories and Content Officer

Location: Hybrid, Old Street, London
Salary: £38,817 per annum
Hours: 34.5 hours per week
Department: Strategic Communications and Content
Job Type: Full-time
Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.   

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal. 

We’re looking for a talented Stories and Content Officer to help tell the story of our life-changing work – and the people at the heart of it.

This is an exciting opportunity for a confident storyteller with experience of working in a global setting to deliver authentic stories. 

In this role you will be our stories expert, building strong relationships to proactively source, commission and produce powerful case studies – travelling where appropriate and interviewing inspiring young people. You will champion ethical storytelling and ensure our communications are in line with our safeguarding principles, antiracism principles, brand guidelines and best practice. You will play an active role as part of the Brand and Content team in planning and shaping the content we produce to support our marketing, fundraising and influencing goals – taking specific responsibility for our UK asset management system. 

This role sits within the Strategic Communications and Content Unit and is part of the Influencing and External Affairs Directorate. The unit is a dynamic and integrated team that drives the organisation's mission through effective communication and compelling content creation. It also works closely with the Fundraising and Supporter Engagement Directorate. 

To be our successful candidate, you will have a good nose for a story and significant experience of delivering powerful case studies to support multiple organisational campaigns or goals – and know how to do so ethically and safely. You will be proactive and creative, with the ability to build excellent collaborative relationships to deliver what’s needed. And you will be able to demonstrate you’re a true team player and willing to contribute to the operation of a small and creative content team. 

For further detail of this role, please see the job profile.

The deadline for applications is 23:59 on 1 December 2024
Interviews will take place on 9 - 11 December 2024

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks and for this role this will include an Enhanced Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-218062

Location: Perry Green, Hertfordshire (with occasional travel to Leeds)
Contract Type: Full-time (35 hours/week) or Part-time (28 hours/week)
Flexible Working: Up to 2 days/week remote working after induction

The Henry Moore Foundation, established by one of the greatest sculptors of the twentieth century and the largest artist-endowed grant-giving foundation in Europe, is seeking a Chief Finance Officer (CFO) to manage its day to day financial activities, lead its financial strategy and help to ensure long-term sustainability. This is a unique opportunity to combine accountancy expertise with the chance to work in an inspiring, creative organisation with an international reach—surrounded by the legacy of Henry Moore in the picturesque Hertfordshire countryside.

As CFO, the successful candidate will manage all day-to-day financial operations, play an active role in the Senior Management Team, provide financial information and advice to the Board of Trustees, and lead the finance team of two direct reports. The role offers the opportunity to help shape the Foundation’s financial future while working in one of the UK's leading art institutions.

About the Role

The CFO will manage the day-to-day financial processes of the Foundation, including preparing budgets, management and annual accounts, drawing up VAT returns, payroll, and managing cash flow, while ensuring compliance with financial regulations.

Key responsibilities include:

•  Leading financial strategy and planning to support the Foundation’s ambitions.
• Ability to combine a broad vision with detailed financial controls and understanding, balancing financial strategy alongside day to day processing
• Provide Trustees with the information and advice required to ensure effective corporate governance and financial viability
• Managing financial risks and ensuring compliance with relevant legislation
• Managing significant cash movements for optimum yield
• Handling the financial aspects of acquisitions and disposals
• Review and sanction all agreements relating to financial duties, such as contracts for services and information technology assets

What you will bring?

The ideal candidate will be a qualified accountant with at least 3 years of senior management experience, ideally within the charity or cultural sector. You will have a strong understanding of charity finance regulations, VAT, Gift Aid, and financial reporting. Adaptability and flexibility are essential qualities in this role.

Key qualifications and experience include:

• Professional accounting qualification (ACA, ACCA, CIMA)
• Minimum 3 years of senior management experience
• Expertise in charity finance regulations and VAT
• Experience in significant cash movements and cash flow forecasting
• Proficiency with accounting software (e.g., QuickBooks, BrightPay)
• Strong leadership, communication, and decision-making skills
• Understanding of investments and endowments is desirable

 

Why Join the Henry Moore Foundation?

• Inspiring Location: Work from Perry Green, a tranquil, creative environment surrounded by Henry Moore’s monumental sculptures, and where he created his iconic works.
• Impact: Contribute to the financial sustainability of a world-renowned cultural institution and be part of a dynamic, globally influential organisation.
• Flexibility: Up to 2 days of remote working per week after induction.
• Competitive Salary & Benefits: Enjoy a competitive salary, generous holiday, pension (12.5%) contributions, and professional development opportunities.

This is a rare opportunity to combine day-to-day financial management with financial leadership and a passion for arts and culture. If you are an experienced finance professional looking to make a meaningful impact, if interested please apply below.

How to Apply

Please submit your CV and cover letter (2 pages) outlining your relevant experience and why you’re the ideal fit for the role.
 

Deadline for applications:

Closing Date: Sunday 8th December

Longlisting: 12th December

Shortlisting: w/c 6th January

1st stage interviews: Thursday 16th January

2nd stage interviews: TBC

Purpose of the job

At UK Youth, we believe every young person should have access to the opportunities they need to thrive and be empowered to contribute at every stage of their lives. This role provides an exciting opportunity to join UK Youth and play a key role in driving forward our new strategy to 2025 ‘Unlocking Youth Work’. As a Trusts & Grants Officer, you will be joining a supportive and highly ambitious Partnerships and Trusts Team sitting within the wider External Relations Department. You will be leading on the relationship management of a portfolio of low to mid value Trusts & Foundations partnerships, building on your knowledge and expertise across relationship management and proactively spotting opportunities to build new relationships with other Trusts & Foundations.

You will split your time between relationship management of existing partnerships and new opportunities, supporting this team to conduct thorough prospect research into our priority sectors, make approaches to prospective partners and supporting with the development of bids.

Key responsibilities

• Leading on the relationship management and stewardship of a portfolio of UK Youth’s low to mid value Trusts & Foundations, maximising income and other mutually beneficial opportunities across in-kind.

• Championing existing partnerships internally to ensure the partnership’s expectations are delivered and exceeded. This includes working to secure engagement from Senior Leadership and relevant colleagues across Communications and Engagement.

• Coordinate with internal groups and senior colleagues across the Impact and Network Delivery teams to write applications and reports.

• Conduct and support colleagues on the Trusts & Foundations team with prospect research, helping to build a strong pipeline of new, well-researched opportunities that have strong alignment with UK Youth’s funding priorities.

• Support the Trusts & Foundations team in making approaches to a list of high value Trust & Foundation prospects, delivering high quality bids to secure new partnerships.

• Support the Partnerships & Trusts Team with ad hoc administrative duties including pipeline reporting, database (CRM) management, and inbox management.

Experience we're after

• Experience of undertaking research/prospecting 

• Experience of leading a funding bid and/or relationship management of a Trust and Foundation 

• Experience of working in a busy team across multiple projects

• Experience of working within a fundraising or similar team 

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even for those working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all.

Closing date: Monday 2nd December 2024 at 8:00am

Provisional Interview Dates: 5th-13th December 2024.

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

The post-holder will be responsible for Dorset County Hospital Charity’s fundraising communications, promoting the work of the Charity, in particular our £2.5M capital appeal, to contribute towards meeting our fundraising goals. The successful candidate will have prior experience of working as part of a communications/fundraising team, ideally in charity or health care sectors.

Main duties of the job

Work closely with the Head of Charity and DCH Charity fundraising team to ensure effective charity fundraising communications, ensuring agreed procedures are followed accordingly.

Take a proactive role to reaching audiences to communicate effectively with the public, fundraisers, staff and stakeholders.

Ensure effective communications, marketing and promotion of capital appeal activities, working with other colleagues as required, to maximise publicity and support for the capital appeal.

Produce fundraising stories for distribution via news releases to the media.

Design fundraising, digital and promotional materials using the Charity’s visual identity, such as leaflets, website, mailings, posters and presentations.

Plan, create and deploy social media content to promote Charity appeals, fundraising campaigns and events including graphics, photos and videos.

Generate new ideas and coordinate the development of digital innovation. Contribute clear, accurate and engaging digital content.

Maintain and update the Charity’s website and internal intranet (StaffNet).