Engagement officer jobs

Reports to: Fundraising and Engagement Manager

Direct reports: none

Location: Unit 7, FBC, 40 Bowling Green Lane, London, EC1R 0NE

Status, hours: Permanent, full time

Salary: Grade D, salary in the range of £32,254 - £35,560 (includes 11% London Weighting), plus benefits.

Role Summary

This role will support the expanding team with all engagement activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters, beneficiaries and volunteers. The Engagement Officer will undertake administration related to volunteer recruitment and recording of volunteer activities as well as being the first point of contact for the team ensuring ACUK delivers high levels of support to our volunteers. The role will also be responsible for creating content and delivering elements of our engagement communication programme.

Key Tasks and Responsibilities 

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing AI generated answers. 

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission. 

Do you live in the south of England? (Please note that this role is remote but you should be based in the south of England and will be required to travel within that region).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in the South of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

We are seeking a passionate, connected and well-organised leader, to manage and develop our Church Engagement team and mission with UK churches, networks, community groups and volunteers. The role requires someone who is motivated by their Christian faith and has a passion to inspire and influence the UK Church to show love, strengthen faith and bring joy to millions of people across the Middle East and North Africa.

As we look towards our 30th anniversary, we want to inspire a new generation of churches and individuals to engage with global and local mission; to raise awareness and understanding of the Church in the MENA and to increase engagement, giving and prayer.

The Church Engagement team sits within the External Engagement Department, which covers areas including communications, publications and resources, press and media, digital content and marketing, fundraising appeals, church engagement, events and volunteers. Teams work closely together on shared activities to ensure that the strategy is connected and delivers a coherent public message, maximising every potential opportunity to increase income and deepen understanding and engagement. Other office staff include those focused on operations and finance, as well as a small Development Team engaging with major donors.

KEY RESPONSIBILITIES

This role will allow you to make a real difference to the lives of millions of people in the Middle East and North Africa.  You will help to manage, maintain and increase income and engagement through the following key responsibilities:

·Work with the team to implement strategies for growing key areas of income and engagement with churches and individuals, maintaining prospect lists, communicating with churches to resource and increase engagement.

·To manage, motivate and support a diverse team in different geographical locations and working patterns.

·To assist with delivering the church partnership and media projects programme, inviting church leaders and churches to join, helping research, prepare and send project proposals, reports and associated resources.

·To analyse current church giving patterns and identify pathways to increase engagement, levels and forms of giving (including individual giving in conjunction with other team members).

·Support with high-level giving church relationships and work with the Engagement Officer to mobilise ambassadors and volunteers within churches to encourage prayer for the MENA and church giving.

·Oversee SAT-7’s presence at events and conferences to maximise opportunities for engagement and increased reach with existing and new supporters.

·To assist with identifying current and future engagement resources to inspire and mobilise supporter churches and wider opportunities with denominations and Christian networks.

·Lead regular one to ones and promote the process of SAT-7 UK’s personal development plans for team members throughout the year e.g. conducting appraisals and mid-year reviews.

WHAT NEXT?

If this sounds like the right role for you and you would like to find out more, please see the Application Pack and apply via the SAT-7 UK website.

Salary: £24,000-£25,500 per annum, depending on experience 

Hours: 35 hrs FTE

Place of work: Hybrid - minimum of 2 days per week in our office in Hatfield 

Join Our Team! 

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview 

You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged. 

The role involves providing excellent customer care and engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The post-holder will be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the wider team. 

About You 

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations. 

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.  

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

Our Location 

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events. 

Benefits 

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 

• Salary Sacrifice Pension scheme 

• Flexible working options 

• Enhanced maternity, adoption and paternity pay 

• 24/7 Employee Assistance Programme 

• Wellbeing programme 

• Interest free loan for season tickets 

• Cycle to work scheme 

• Free parking and secure bike locks 

• Training and development financial support and/or study leave 

• Performance review and development scheme 

Are you passionate about engaging families and young people with physics? The IOP is looking for an energetic, enthusiastic and creative individual to join the busy Public Engagement team as a maternity leave cover for a period of 15 months (June 2025 - September 2026).

At the start of a new strategy, this is a very exciting time to join the team and a fantastic opportunity to gain experience in a wide range of public engagement projects working with under-represented audiences.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation, framed by our commitment to Inclusion and diversity.  We have a hybrid policy to make working at the IOP as flexible as possible, with competitive salaries, professional s and generous benefits. 

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution) 

• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme

• Floating bank holidays (choose where to take your bank holidays throughout the year) 

• Generous annual leave (25 days starting as a standard) 

• Flexible working    

The Public Engagement Officer position is a public-facing role, based in the IOP’s London building at 37 Caledonian Road, and therefore the role holder will be on-site in London when needed to deliver the role’s requirements, particularly. We welcome applicants from across the UK providing this in-person commitment can met, with the role holder being responsible for their commute costs.

The Role

What will I be doing? What is the purpose of this role?

• Ensuring that the IOP meets its strategic ambitions by engaging with diverse audiences around the UK and Ireland with a particular focus on communities around the IOP’s London building in Islington 

• Supporting IOP Members and other volunteers to be relatable physics role models for young people

• Evaluating the IOP’s public engagement activities to ensure that our work reaches our priority audiences, are of high quality and achieve our desired strategic goals relating to Science, Skills and Society 

Projects you work on will include: 

• Supporting the design, development, delivery and evaluation of our annual public engagement programme, particularly the exhibition and events taking place in and around the IOP’s London building

• Managing the IOP’s Public Engagement Scheme, with responsibility for ensuring processing of grants, reporting on the scheme and supporting the review panel including analysing data.

• Engaging with primary schools in Islington and delivering a programme of events for young people, teachers and families 

• Logistical support for the rest of the Public Engagement team and colleagues supporting our Members with resources and guidance to deliver public engagement activities on our behalf 

Who will I work with? 

• Public Engagement Managers (Line Managed by Toby Shannon-Smith) 

• Head of Public Engagement & Dialogue, Louise Swan 

• IOP Membership team 

• IOP EDI team 

• IOP Workplace team 

Person specification:

Essential Criteria 

• An undergraduate degree in the physical sciences or equivalent knowledge and confidence in physics to underpin the successful delivery of this role 

• Professional experience in engaging families and young people with STEM and an understanding of how to tailor messages to different audiences 

• A passion for inclusive public engagement practice and working with audiences currently under-represented in physics 

• Excellent presentation skills, particularly for audiences of young people 

• Excellent analytical and data handling skills for grant assessment, processing and evaluation of projects. Able to manage a variety of competing priorities and flexibly respond to new challenges and opportunities 

• Competent user of MS Office (particularly Word, Excel, PowerPoint and Teams) 

• Knowledge of inclusive best practise in grant giving

Desirable Criteria

• Postgraduate degree in science communication 

• Experience of managing grant giving and convening assessment panels 

• Confidence in using a CRM to keep up-to-date records and manage relationships 

• Experience of training volunteers to engage young people 

• Marketing public engagement activities and knowledge of most effective channels to reach priority audiences 

• Creativity to develop new, innovative methods of engaging with young people 

How will I be working? 

The ’base’ location for this role is the IOP’s building at 37 Caledonian Road, near King’s Cross in London and regular attendance is needed to deliver the public engagement programme, especially during the summer period (June-September) when the peak of our activity takes place. At other times, depending on other commitments and the requirements of the role, the role holder has the flexibility to choose how they work under the IOP’s How We Work initiative. 

Why should I want to work for the IOP? 

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.  

There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.  

How to Apply

Alongside your CV, please include a cover letter stating how you meet the person specification, drawing on examples from your professional experience and any other relevant experience, including voluntary roles. 

To apply for this role please click the link below, we look forward to hearing from you. 

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Would you like to provide support, advice and guidance to the Royal British Legion members in Cheshire? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!

Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.

You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments.  This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.

You will be contracted to your home address. You will be expected to work both there, using our collaboration tools to work with colleagues and members and on a mobile basis at other locations in the Cheshire area, with occasional travel (incl. for monthly team meetings) beyond this area.

Some evening and weekend work will be required, including an occasional requirement for some overnight stays.

The successful individual is not permitted to hold a membership officer role in their designated area of work, and must hold a full UK driving licence.

Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

At Lancaster & District Homeless Action Service (LDHAS) our primary aim is to support homeless and vulnerably housed people into secure accommodation and provide assistance to maintain said accommodation, in addition to providing mental health, substance abuse, and advocacy support to ensure long-term quality of life and inclusion for our clients.

Providing a competitive starting salary of £18556.20 per annum for 22.5 hours per week, we are looking for an Engagement Officer (EO) to work alongside our two other Engagement Officers, who will triage and support clients and build a support package in liason with visiting professionals, volunteers, and staff of LDHAS in line with its aims and objectives. As a member of the LDHAS team you will be enrolled into the NEST pension scheme and will be entitled to 5.6 weeks annual leave (pro rata).

You  will ensure that good relations are maintained with the neighbours of LDHAS and with the local community, and that LDHAS clients in the immediate vicinity of the building are conducting themselves in an acceptable way. You will motivate and enable clients as they engage with LDHAS and liaise with a variety of homeless hub organisations as required.

You will manage footfall in the building ensuring that health and safety protocols and procedures are maintained throughout the building during the hours of opening and assist the other Engagement Officers with clothing, shower, and laundry facility management.

The successful applicant will have a communication style that motivates and enables people and will be able to maintain relationships and gain the cooperation of others. This requires the skills to motivate, negotiate, persuade and empathise. You will be working as part of a team of 6 staff, 2 to 3 volunteers per day, and regular visiting agency staff. The job will be based at our day centre at LDHAS, 2 Aalborg Place, Lancaster LA1 1BJ.

The closing date for applications is 17th April 2025 at 14.30 and we will be holding interviews on Monday 28th April 2025.

The Landscape Institute are looking to recruit a Branch & Membership Engagement Officer.

Reporting directly to the Membership Services Manager the key focus of this exciting new role will be to support and deliver the LI’s engagement with our members.  The role’s main objective is to maintain our members’ positive experience they get form the LI and make sure they are getting all that they can out of the LI’s products and services, whichever their grade of membership.

You will support and develop our regional Branches and help maintain mutually supportive links between their engagement activities and the Institute. The postholder will be the key point of contact for our volunteers, as well as help with the membership operations delivery. 

This is a truly diverse role that requires strong communications and relationship skills. If you have the skills, energy, and passion to join us on this exciting journey we would love to hear from you.

Engagement Officer

We’re looking for two enthusiastic and motivated individuals to join the North West Locality Impact team. 

Engagement Officers support the North West work with colleagues across the locality, with stroke communities and health care systems and in supporting people affected by stroke to provide the voice of lived experience. 

Position: S11264 Engagement Officer (two posts)

Location: Home-based, North West England. Frequent travel will be required as part of this role (includes team meetings and other external work related meetings)

Hours: 2 x 24.5 hours per week positions available

Salary: £20,202 per annum (FTE circa £28,800 per annum)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 8 or 9 May 2025 (to be confirmed)

Interviews will be held in person at a North West location or will be held via video conferencing.

Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Engagement Lead, the Engagement Officers will work with colleagues to deliver against planned activities, and continue building and maintaining relationships with key stakeholders. You will be engaging with service providers, clinical partners, community groups for stroke survivors and carers in the locality; including managing relationships with voluntary led support groups, developing the North West groups network.

Key responsibilities will include:

• Enabling sustainable and supportive stroke communities to flourish in the locality

• Supporting stroke survivors to be able to take part in a range of different opportunities to provide the voice of lived experience.

• Building and maintaining key relationships with key stakeholders. 

• Identifying and developing opportunities to connect and facilitate stakeholders to influence and support change to improve the lives of those affected by stroke

• Supporting and developing volunteer led support groups

About You

You will have experience/understanding of:

• Working in partnership with other organisations, including in health and voluntary sector

• Working with and supporting a wide range of stakeholders

• Developing support using co-production with service users

• Supporting groups and developing networks

• Addressing health inequalities and championing diversity, accessibility and inclusion. 

This role requires frequent travel across the North West geographical region. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV and an additional supporting statement of no more than two pages, that explains how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Please state any preferences for flexible working options in your statement. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Join us as a Tenant Engagement Officer where you will drive a range of tenant engagement opportunities, identify trends and negotiate realistic improvements to services – a brilliant opportunity to have a real impact on services, policies and decision marking!

Tenant Engagement Officer
Office base: Birmingham, B15 + Travel
Salary: £35,330 per annum
Hours: 35 per week
Contract: Permanent

In this impactful role, you'll support a range of projects that positively impact tenants. Being naturally curious and confident analysing data, you'll adopt an inquisitive approach that enables you to thoroughly explore, and critically interpret performance data to our improve services. You'll also engage with a diverse range of tenants through consultation activities, including our My Voice programme, focus groups, surveys and home-to-home visits, to scrutinise the performance of the services we provide. Using your excellent communication skills, you'll appropriately challenge existing practices through business stakeholders and write reports for wider business consideration.

In return, we offer you a supportive and collaborative environment where you're empowered to enhance tenant experience!

Our ideal candidate? We're looking for a self-led person with a genuine enthusiasm and commitment to delivering tenant led service improvements.

Your application will also demonstrate:

• Experience of improving services from a customer / tenant perspective.
• Experience of analysing data, writing reports and presenting information to different audiences.
• You're able to work in a dynamic environment and manage a large and varied workload with competing priorities and deadlines.

As an organisation we value collaboration with our tenants, so you can expect a balance of working from the office and meeting tenants in the community (3 days per week), and working from home (2 days per week).

Please be aware, you must be willing and able to travel across the Midland Heart portfolio (West & East Midlands) to meet with tenants in locations that are inaccessible via public transport.

Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Our tenants rely on us and our services. Their voice, experience and concerns must sit at the heart of the work we do to design, deliver and evaluate our services. Our Tenant Scrutiny team proudly lead the way in supporting this critical work by understanding tenant demographics, driving the involvement of our tenants and collecting tenant feedback to scrutinise the performance of the services we provide.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

Closing Date: 13 April 2025

Assessment Process: 
1st stage – Initial Teams call – Thursday 24th April 25
2nd stage – Interview/Assessment on site – Wednesday 30th April 25

Interested?
Applying is easy - simply click the apply button. You will be directed to our candidate portal. There you can upload a CV and Covering Letter, which show us that you have what it takes to make a success of the role.​.

We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

No agencies please.

WHAT IS START NETWORK?

Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.

Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.

OUR SOLUTIONS

DECENTRAISLING & LOCALLY-LED ACTION: Shifting power and resources and decentralising decision-making to locally led networks and organisations.

EARLY & RAPID FINANCING: Building a global financing system that reduces risk, anticipates, and acts ahead of predictable crises.

COMMUNITY-LED INNOVATION: Incentivising innovative, locally led, and contextual solutions and learning from them together with people affected by crises.

 For more information about Start Network and what we do, please visit our website. 

OUR VALUES

WE PUT PEOPLE FIRST: Communities come first in our decision-making and programming.

WE ARE BRAVE: We have great ambition and are willing to explore new things and take risks to achieve it

WE OPERATE COLLECTIVELY: We leverage the value of working as a network, sharing risk and resources, and learning together.

WE ARE INCLUSIVE: We see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.

WE ARE OPEN: We work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.

WE ARE ETHICAL: We behave and operate based on key principles of anti-racism, non-discrimination, and anti-colonialism. This is a work in progress.

JOB PURPOSE

The Partnerships Engagement Officer will support donor engagement activities across Start Network’s. Start Network is working with a growing number of committed trusts and foundations, corporates, and institutional funders. The role will provide a unique donor engagement experience for these existing donors, through impact reports, case studies and a series of engaging events, as well as scaling-up our efforts to secure funding from new sources. By providing support across the Resource Mobilisation team, as well as support for our external communications and events, this role will gain insight into the full breadth of Start Network’s programme and funding portfolio.

Working with colleagues across the organisation, this role will identify donor prospects, produce compelling presentations, draft concept notes and funding proposals aligned to donor priorities, support engagement of existing donors, plan and coordinate events and develop key communications geared towards donors.

Partnerships Engagement Officer

We are seeking a dynamic and motivated Partnership Engagement Officer. In this role, you will support the organisation's fundraising efforts with a particular focus on supporting and delivering first-class engagement and stewardship strategies across for one of our key corporate partners.

Position: Partnerships Engagement Officer

Location: Hybrid with occasional travel to Warwick, London, Birmingham 

Salary: £25-£30K per annum

Hours: Full Time 35 hours per week

Contract: Fixed term contract 1 year

Closing Date: Monday 21st April

Interview: W/C 28th April

The Role

As part of the national partnerships team, you will play a key role in driving income, supporting engagement strategies, and maintaining relationships across the partnerships and philanthropy portfolio. Working closely with the membership team and network of 200+ members, you will help develop and deliver effective fundraising initiatives.

Key Responsibilities

• Drive income generation through partnerships and member engagement.

• Support fundraising strategy development and delivery.

• Manage communications and engagement between partners and members.

• Facilitate corporate volunteering opportunities.

• Coordinate key partnership activities and fundraising campaigns.

• Develop engagement strategies for major corporate donors.

• Create reports, newsletters, and updates.

• Maintain accurate CRM records and stewardship plans.

• Collaborate with internal teams and external stakeholders.

• Ensure compliance with fundraising standards and policies.

About You

As Partnerships Engagement Officer you will be a passionate and driven individual. An excellent communicator, both in person and in writing, you will thrive in a team environment and be able to effectively manage multiple projects and deadlines. Highly organised with a keen eye for detail and committed to delivering results and eager to develop your career in fundraising.

Essential Skills & Experience

• Excellent communication skills, both verbal and written.

• Exceptional project management and ability to manage multiple priorities.

• Team player with the ability to work to commissioned briefs.

• Highly organised, detail-oriented, and structured in approach.

• Passionate about fundraising and committed to delivering results.

Benefits Include:

• 10% Employers Pension Contribution

• 28 days annual leave plus Bank Holidays as a minimum

• Flexible Working

• 2 hours per week Wellbeing time out for full time staff

• Apprenticeships, training and development opportunities

• Health Cash Plan

• Company Rewards

• Plus many more great staff benefits!

Please upload your CV and a covering letter outlining your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could include Partnerships Coordinator, Fundraising Partnerships Officer, Corporate Partnerships Officer, Philanthropy & Partnerships Officer, Engagement & Partnerships Coordinator, Strategic Partnerships Officer, Partnerships & Fundraising Executive, Corporate Giving Officer, Relationship & Partnerships Officer, Fundraising Engagement Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Us:

The Air Cadet Charity is dedicated to supporting the Royal Air Force Air Cadets, empowering young people to develop vital life skills, leadership qualities, and a spirit of adventure. We provide essential funding and resources to enhance the cadet experience, ensuring that every young person has the opportunity to reach their full potential.

 

The Role:

We are seeking a dynamic and creative Marketing and Engagement Officer to join our team. This pivotal role will see you shaping our messaging, inspiring supporters, and driving awareness of our mission through engaging marketing strategies. You'll be instrumental in expanding our reach and highlighting the impact of our vital work by developing compelling content, managing social media, and enhancing our engagement with stakeholders, all while leveraging your storytelling skills, graphic design flair, and strong understanding of digital marketing tools. You will be a key player in communicating our mission and impact to a diverse audience, ensuring our vital work continues to thrive.

The role is primarily working from home with occasional travel to events around the UK as well as to our office in Sleaford, Lincolnshire.

Key Responsibilities:

• Marketing Strategy: Develop and implement comprehensive marketing and communications plans to increase brand awareness, drive fundraising, and enhance engagement.
• Digital Marketing: Manage and optimise our digital presence, including website content, social media channels, and email marketing campaigns.
• Content Creation: Create compelling content, including stories, videos, and graphics, to showcase the impact of our work.
• Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including cadets, volunteers, donors, and corporate partners.
• Event Management: Support and promote fundraising and engagement events across the UK, including travel as required.
• Media Relations: Develop and maintain relationships with media outlets to secure positive coverage.
• Data Analysis: Monitor and analyse marketing and engagement metrics to evaluate effectiveness and inform future strategies.
• Brand Management: Ensure consistent brand messaging and adherence to brand guidelines across all platforms.
• Social Media Management: Develop and manage social media strategy.

Essential Skills and Experience:

• Proven experience in a marketing and engagement role, preferably within the charity sector.
• Strong understanding of digital marketing principles and best practices.
• Excellent written and verbal communication skills, with the ability to create compelling content.
• Experience in managing social media platforms and creating engaging social media campaigns.
• Ability to build and maintain strong relationships with stakeholders.
• Experience in event management and coordination.
• Strong organisational and project management skills.
• Ability to work independently and as part of a team.
• Ability to travel throughout the UK as required.
• Passion for supporting young people and the values of the Air Cadet movement.

Desirable Skills and Experience:

• Experience with CRM systems and data analysis.
• Experience in using design software (e.g., Adobe Creative Suite).
• Knowledge of the Air Cadet organisation.

 

We are committed to equality and diversity and welcome applications from all sections of the community. We are a small, collaborative team that works flexibly, primarily remotely, but with a strong emphasis on mutual support and shared goals. While this role encompasses a wide range of responsibilities, you will be part of a team that values collaboration and is committed to providing the resources and support needed to succeed. We work together to achieve our goals, ensuring everyone can contribute their strengths and expertise.

Contact and additional information

· This position is a hybrid role with some working from home, some community-based work and some office based work at Surrey County Council in Guildford, split to be agreed.  Applicants need to be resident in the Surrey area.

· A full driving licence and access to a car is essential for the role

· The role will involve evening and occasional weekend work

Job description

The project officer will help communities to work in partnership with flood risk management agencies to better manage flooding and its impacts in their area.  This will involve working with communities at flood risk and agencies using methodologies developed by the National Flood Forum and used successfully around the country.

We are seeking someone warm and approachable, who will be required to work in and potentially other areas in England & Wales.  You will need to be able to engage appropriately and effectively with grass root communities at risk of flooding, as well as professional organisations and have proven project management skills.

Day to day you will work directly with members of the public in communities and liaise closely with external organisations and partners.

Co-workers

The National Flood Forum team is extremely supportive of one another.  Officers work in projects across the country but speak and meet on a regular basis. Training and experience are gained alongside these officers in their areas.

Experience and skills required

You will need to:

· Have excellent written and verbal communication skills.

· Be highly organised, flexible, able to self-manage and prioritise workloads. 

· Have experience of managing projects and writing formal reports

· Have patience, understanding and exceptional listening skills

· Be confident at engaging with all kinds of people over the phone, through virtual meetings and in person and be able to adapt your behaviour to different situations and people

Competencies required

Competence 1 - Communication

Communicates Effectively – Communicates clearly and effectively with a wide range of people, including communities and professional partners, taking account of the audience and their needs

Description - Listens and questions to understand. Works to facilitate and support the community’s perspective.

Competence - Shows commitment to putting the public & client first and takes pride in delivering a consistently high-quality service. Demonstrates active listening skills and tact in working with the public and professional partners.

Competence 2 - Delivery

Delivering projects - Focuses on results, organises and prioritises for effectiveness, develops and delivers on plans.

Description – Manages projects effectively and writes reports efficiently and to a professional standard

Competence - Organises and delivers tasks effectively. Produces comprehensive and well written reports, evaluations and statistics

Competence - Results focused; delivers on the targets for the project, continually monitors performance and takes corrective action where necessary

Competence 3 – Team working

Managing self - Works co-operatively and flexibly with other members of the team towards common goals.

Description - Has full awareness of own strengths, weaknesses. Effectively organises self and takes personal responsibility for own role in the National Flood Forum

Competence - Understands and recognises own role within the team. Works effectively with team members to deliver results

Competence - Understands the charitable objectives of the National Flood Forum

For further details about the role or informal discussion please contact Amanda Davies 

To apply - 

· Please send a CV (maximum 2 sides)

· A supporting statement (maximum 1 sides) demonstrating how you meet the requirements. 

· Please tell us how you heard about this position on your application.

· Please complete the equal opportunities form via this link https://forms.gle/azbqv3yT54JwcsW59