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Closing in 4 days
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£28,000 - £35,000 per year
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Page 11 of 62
Greater London (Hybrid)
£28,000 - £35,000 per year
Full-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

The Talent Set are delighted to be working with a fantastic health charity to find their next Supporter Engagement Officer.

The charity offers a flexible working environment, with hybrid working 3x per week from their office in North London.

As a Supporter Engagement Officer, you will be able to proactively engage, build relationships and provide high levels of stewardship to a variety of supporters. You will be responsible for day-to-day engagement with a large portfolio of supporters, as well as thanking and engaging with new individual supporters and fundraisers as they are introduced to the charity. You will play a key role in engaging and working collaboratively with internal and external stakeholders and, with support, you will manage and develop the Individual Giving pipeline. You will play an instrumental part in creatively engaging supporters to get involved in our high-value campaigns, events and regular giving programme

Key Responsibilities:

• Play an active role in ensuring we provide first-class supporter care to individual donors and fundraisers – in person, on the phone, via email and social media.

• Ensure that supporters receive timely and relevant thank you messaging, correspondence and updates about the work of the charity.

• Supply supporters with fundraising materials and promotional collateral as and when required.

• Use the database effectively to ensure that supporters are correctly engaged with and thanked for their support.

• Work with the Senior Head of Community and Supporter Engagement & Partnerships to develop a rigorous approach to insights that support the development of the fundraising programme.

• Develop and implement rich supporter journeys that help build lifelong engaged relationships with supporters.

• Develop data systems that are fully integrated and allow us to robustly develop stand out supporter led journeys and engagement programmes.

Person Specification: 

• Experience of Supporter Care or Individual giving fundraising, or else transferable skills from another sector.

• Experience of day-to-day management of a supporter/customer database.

• Experience and understanding of social media.

• Experience of establishing and managing effective external relationships.

• Dedicated to maintaining regular communication with supporters/customers to facilitate the development of long-term relationships.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Posted by
The Talent Set View profile Organisation type Recruitment Agency Company size 1 - 5
Posted on: 24 March 2025
Closing date: 23 April 2025 at 23:59
Job ref: LW3321
Tags: Individual Giving