Employment manager jobs

21 hours, with additional hours required to cover holidays.

Part time 21 hours per week [over 7 days to include Sundays]

£24,700 FTE - £14,018.92 pro rata

Location - Great Baddow

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Great Baddow. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Service Manager

Salary: £27,700

Location: Bedford

ABOUT THE DEPUTY SERVICE MANAGER ROLE

We're hiring a Deputy Service Manager to join our service in Bedford. You will be responsible for the running and oversight of a 19-bed residential service close to Bedford Town Centre offering a safe, peaceful and supportive living environment for individuals wishing to engage with support to assist them in increasing their levels of independence.

You will provide overall leadership and management of your service and team who deliver high quality, trauma informed support to residents. You will work to ensure we meet full contract and compliance needs, as well as provide leadership to your team to achieve KPI's and other service requirements.

The role:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service. 

What are we looking for from a Deputy Service Manager?

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Employee Relations (ER) Manager
Birmingham | £50,000 – £55,000 | Permanent | Full Time | 2 days onsite / 3 days WFH

A Birmingham-based housing association is seeking an experienced Employee Relations Manager to join their People team on a permanent, full-time basis.

Reporting to the Head of People Operations, you will lead a small team of two and provide strategic guidance across all areas of employee relations. You will be responsible for managing complex casework, supporting and coaching managers, developing policies, and driving a positive, fair and inclusive workplace culture. Acting as a key escalation point for high-risk cases, you will help safeguard the organisation against legal and reputational risks while promoting proactive employee engagement.

Key Responsibilities:

• Lead the ER Advisory team, managing complex cases including disciplinaries, grievances, performance management and redundancies
• Act as a senior escalation point for high-risk ER issues and tribunal claims
• Provide strategic advice and coaching to managers and senior leaders on employee relations matters
• Develop and implement ER policies and ensure legal compliance and best practice
• Analyse ER data to identify trends, risks and opportunities for proactive interventions
• Design and deliver training for managers on ER topics and early intervention strategies
• Support the organisation’s employee engagement and wellbeing initiatives
• Manage trade union relationships and responses to recognition attempts

About You:

• Strong leadership experience within ER, including managing high-risk cases
• Expert knowledge of UK employment law and best practice employee relations approaches
• Proven ability to advise, coach and influence senior leaders
• Experience in policy development and implementation
• Data-driven with experience analysing ER trends to inform strategy
• Skilled in balancing risk, business needs and employee experience
• Excellent communication, negotiation and organisational skills

Benefits include:

• 25 days annual leave (rising to 30 with service) plus your birthday off
• Enrolment in the Social Housing Pension Scheme (SHPS)
• 3x salary death-in-service cover
• Access to a 24/7 virtual GP service
• Enhanced maternity, paternity, and adoption leave
• Paid sick leave for at least eight weeks
• Access to an Employee Assistance Programme (EAP) with trained counsellors
• Discounts via the Blue Light Card and rewards website
• Money off optical prescriptions and eye tests
• Recognition awards for long service
• Health cash plan, personal accident plan, and other wellness benefits

For more information about the role, please contact Matt Alderson for a confidential conversation.

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

This role is critical in supporting the development of the charity’s learning and development strategy and embedding a knowledge culture at Turn2us by creating and delivering learning programmes and interventions.

This is a fantastic opportunity, as a brand new role, to build a robust training and learning framework to support our staff as by developing equitable and inclusive training to help embed a culture where learning is embedded with equity and inclusion in everything we do.

Reporting to the Head of Human Resources, you will tailor training design and content to meet the specific needs of the business, create engaging content that caters to diverse learning preferences, across groups of varying sizes / seniority levels. You will also aid in the delivery of inductions, support the review of annual appraisal and development planning and conduct regular evaluations to enhance training effectiveness, utilising data to identify areas for improvement where needed.

You will bring experience of training needs analysis and general HR practice, along with experience in developing practical training initiatives which have had a demonstrable effect on both organisational performance and culture. You’ll need strong analytical skills to be able to translate data and trends into strategy and actionable plans.  

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

HR Manager

We are seeking an experienced HR Manager to join the team here at Brixton House to provide expertise in employment related issues, and spearhead best practice and due process. If you are a clear and confident communicator with substantial experience in managing change, we'd love to hear from you.
 
Brixton House is more than just a cultural space; it is a vibrant community hub where creativity thrives, voices are heard, and everyone is welcomed and celebrated. We invite you to join us in our mission to enrich lives through the power of the arts.
 
Our vision is to empower the undervalued, unheard, and excluded communities through our creative and cultural spaces. We believe in creating a haven where every voice matters, where stories from all walks of life can be shared and celebrated. Our mission is rooted in the rich and influential history of Ovalhouse Theatre, from which Brixton House has emerged as a dynamic new cultural hub. We are dedicated to presenting and collaborating with voices and perspectives that are often marginalised in mainstream funded culture.

Our commitment to building a strong connection with our community is reflected in our core values:

• Always be welcoming to our international community
• Be radical and progressive in our thinking and activities
• Be collaborative in our ambitions – nurturing new relationships locally, and beyond Brixton
• Most importantly, always celebrate our unique identity and growing accomplishments

HR Manger Requirements:

• Level 5 CIPD qualified
• Proven HR generalist looking for their next big challenge.
• Computer literate including proficiency in Microsoft Office and Excel.
• Clear and confident communicator
• Keen attention to detail.
• Ability to plan, organise and manage own workload.
• Ability to support the implementation of equal opportunities, covering race, culture, religion, sexuality, gender and all other protected characteristics.
• Substantial experience in managing change and implementing new initiatives

Please upload your CV and Cover letter, no more than two sides of A4, addressing how you meet the Job Description and Person Specification by the closing date.

Closing Date: 14 May 2025
Interview Date: W/C 19 May 2025

Location: Brixton
Contract Type: Permanent
Hours: Part time, 32 hours per week
Salary: £40,000 (£32,000 pro rata)
Benefits:

• Flexible and hybrid working (minimum 3 days in the office)
• Edenred Staff Discounts,
• Eyetest Vouchers,
• Cycle2work Scheme,
• Employee Assistance Programme

You may also have experience in the following: HR Business Partner, HR Generalist, HR Manager, HRBP, HR Office, Human Resources, L&D Advisor, Learning & Development, Training Manager, Training Advisor, Recruitment, Retention, etc.
 
REF-221 246

We are looking for a Grants Commissioning Manager to lead the charities commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact and to develop cohesive grant giving programmes.

This is a Portsmouth based role with 60/40 hybrid working role, with maximum 2 days a week working from home.

The Charity
An inspiring and passionate social welfare charity dedicated to helping those most in need from elderly care to mental health, with a vision is to ensure individuals and families are always valued and supported. You would be joining a collaborative team with a community orientated work culture, offering fantastic benefits including 30 days annual leave, plus bank holidays. They have a growing staff of c100 people and secured over £13m last year.

The Role
Support the Head of Commissioned Grants and Director of Relationships and Funding to develop cohesive grant giving programmes and lead the charities commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact.

Manage a portfolio of grant awards, projects and programmes on a day-to-day basis. Deliver grants through the Grant Management System.

Prepare and score applications, presenting recommendations to Grants Panels and Trustees as required.

Ensure the principles of the funding and outcomes framework are upheld against identified need and published outcomes.

Identify projects for corporate and major donor funding, ensure transparency and compliance with fundraising and grant making regulation.

Managing programme and project budgets.

Line management as required.

The Candidate

Comprehensive relevant commissioning knowledge and experience from the statutory or third sector (NHS applicants welcome) and successful Project Management Experience
Proven experience & competence of working with budgets, funding, and reporting
Experience & evidence of planning and delivering programmes, projects, and services on time
Experience in applying for funding and reporting on project delivery and outcomes
Skills and experience in building stakeholder relationships
A driving licence is required of the role to support business activities. A pool car is available
Line management experience

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We’re looking for an analytical, detail-oriented professional to join our senior management team as Finance and Operations Manager. You’ll ensure the smooth operation of our financial and legal aid reporting processes and manage office contracts across our three locations.

Salary: £38,700 per annum, plus 4% pension contributions
Reports to: CEO, Trustees, Finance Board of Trustees, and SMT
Term: Permanent, Full-time (35 hours per week)
Based at: SWLLC’s Croydon Office / Hybrid working available

For more details, please see our application pack. 

To apply, send us your CV and covering letter (no more than two pages of A4), clearly outlining how you meet the person specifications and why you would like to join South West London Law Centres.

Applications without a covering letter will not be considered.

Closing date: 5 pm on 02/05/2025

Are you a highly organised, self-motivated, creative problem solver with an interest in wildlife looking to develop your administrative and facilities management skills? Would you like to work at one of the RSPB's flagship reserves?

Facilities Manager
Reference: FEB20250384
Location: RSPB Leighton Moss, nr Carnforth
Salary: £27,123.00 - £28,956.00 Per Annum
Contract: Permanent
Hours: Full-time, 37.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We're looking for a new Facilities Manager for our Leighton Moss reserve. This is a fantastic opportunity to join the team at Leighton Moss in North Lancashire. As part of the team, you will work for one of the world’s leading conservation charities, dedicated to saving nature.

As the Facilities Manager you will be responsible for ensuring the infrastructure and support services are well maintained, operate within budget, in line with good practice and within legal frameworks. You will provide comprehensive business/operational support facilitating delivery of work programmes and an effective working environment. You will ensure RSPB is accredited by Green Dragon and compliance is maintained. You will manage the administration of the site as well as managing staff and volunteers and ensuring a high level of customer service.

Essential skills, knowledge and experience:

• You will have the self-motivation and organisational skills to effectively prioritise and deliver a large and varied workload - maintaining our buildings, supporting the visitor business and land management operations and providing admin support to managers.
• Knowledge, understanding and evidence of the key elements of ensuring well-maintained facilities and associated services.
• Ability to ensure H&S compliance is met, knowledge and experience of writing and implementing Risk Assessments and Emergency Procedures.
• Good verbal and written communications skills and ability to engage with a wide range of audiences.
• Ability to plan/project manage, prioritise and problem solve.
• Ability to manage your own team of staff and volunteers to ensure daily cost-effective, efficient running of the facility.
• You will be an effective forward-planner with the ability to anticipate and respond quickly to change.
• You will be proficient at using a variety of IT programmes/software including Microsoft 365 especially SharePoint and show an ability to learn unknown/bespoke software packages that are utilised within the RSPB. You will be able to impart this knowledge on others.
• You will have experience of overseeing the administration of the site.
• You will be calm in a crisis, be able to juggle multiple demands on your time and cope well in reactive circumstances.
• You will be confident and assertive in a team environment.
• Ability to provide high levels of customer service.

Desirable skills, knowledge and experience:

• To be confident in building management and deal with trades people.
• Financial management skills to be able to manage a facilities budget (overseen by the site manager) and ensure value-based budgeting. You will work to a high degree of accuracy, flexibility, confidentiality and discretion.
• Knowledge of Environmental Management Systems, including legal compliance, quality management and sustainability of a site.
• Ability to effectively use RSPB systems including eBIS and Assemble. Also, knowledge of IT and network systems is useful.
• Ability to deal with confidential and sensitive information appropriately.
• A facilities management qualification or equivalent.
• Natural history knowledge and knowledge of conservation issues and priorities

Closing date: 23:59, Sun, 25th May 2025
We are looking to conduct interviews for this position from week commencing 2 June 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Please use the numbered essential & desirable criteria above as individual headings to focus your skills, knowledge and experience. Don’t be concerned if you cannot complete information for all the criteria but do bear in mind that many skills are transferable. Also, rather than saying you can do something or have experience of something, give real examples that demonstrate it.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

Site Manager - Newport Wetlands
Reference: APR20255795
Location: RSPB Newport Wetlands, NP18
Salary: £39,205.00 - £41,856.00 Per Annum
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

Are you a dynamic leader with the energy and experience to shape the future of one of the RSPB’s most important visitor sites?

We’re looking for an inspiring and inclusive leader with experience in visitor operations and land management to oversee the visitor facilities at RSPB Newport Wetlands on the Gwent Levels.

As Site Manager, you’ll be responsible for delivering site objectives alongside a high-quality visitor experience. With over 70,000 visitors a year and a thriving membership recruitment operation, Newport Wetlands is a key site for connecting people with nature. You’ll lead and inspire a highly committed team of staff and volunteers to deliver excellence, therefore line management and leadership experience are essential for this role.

You will also work alongside a variety of colleagues from across the RSPB in a matrix structure, including (but not limited to) consultants within the Visitor Operations Team, health and safety, rural surveyors, ecology, fundraising, project management, communications and policy.

Newport Wetlands is a gateway site within the Living Levels landscape partnership, which is a strong and aligned partnership that is driving a range of ambitious initiatives across the Levels.

The successful candidate will be a capable manager who works well with a wide range of people and can collaborate effectively with partners at all levels. Your strong programme and people management skills will help the team achieve the best possible outcomes against our priorities.

You’ll lead work programmes and projects, so enthusiasm, initiative, and diplomacy are key. You’ll need to communicate your passion for nature to others and have a hands-on approach to solving practical challenges.

You’ll need experience of managing income and expenditure budgets and have a commercially minded approach to ensure that we deliver a great visitor experience and generate a profit. You’ll also need to be a good, clear communicator and have an eye for detail, be able to manage systems and processes to ensure that they are all legally, financially and organisationally compliant.

As Site Manager you will:

• Manage day to day operations for people, visitors, finance and legal compliance, habitats and species
• Inspire, lead and develop the dedicated team of staff and volunteers
• Be responsible for the review, update and implementation of the site business plan
• Act as the main point of contact for the local community, neighbours, and partner organisations in order maintain good relationships
• Enjoy the support of a very experienced local team, area manager, visitor operations consultants, ecologists, rural surveyor, safety advisor and other specialist RSPB staff.

Essential Skills, Knowledge and Experience:

• Visitor operation management experience
• Line Management experience (staff and/or volunteers)
• Experience of working within a multi-functional team
• Excellent Interpersonal and communication skills
• Leadership skills
• Knowledge of the ecological requirements of key species and habitats
• Land management experience
• Health, Safety, Environmental and Land management compliance experience
• Experience of managing contractors
• Effective project and budget management skills
• Practical Problem-solving skills
• Time management, organisational and prioritisation skills
• Influencing and negotiation skills
• IT, database and GIS skills

Desirable qualifications, knowledge, skills and experience:

• Degree level qualification in a relevant subject
• Reedbed/wetland management experience

Closing date: 23:59, Monday, 26th May 2025
We are looking to conduct interviews for this position on 5th June 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Position: Retail Manager
Salary and Hours: £21,213.00 per annum, 35 Hours per week
Contract: Permanent, Full time
Based: Downpatrick, Marie Curie Shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested.
Interview process: If your application is deemed successful, you will be invited into the store for an interview.

Marie Curie is one of the UK's most loved charities and the leader in end-of-life care and support. We're fighting for a better end of life for all because we believe that every day of your life matters - from the first to the last. You may have seen our recent TV advert here.

Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.
No week is the same and you'll have bags of variety in your role.

Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What's in it for you:
- Annual leave allowance: - Northern Ireland = 25 days plus 10 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working

What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day.
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop.
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed.

You'll be part of a friendly, passionate team with a manager who supports you and your career development.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
For more information or an informal chat please contact Cathy Clarke by email at [email protected]
Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]

We are working exclusively with Fight For Sight to find their new Events and Community Fundraising Manager to deliver a portfolio of growing events.

This is a hybrid role with a minimum of two days in the London office, they are open to 4 days a week and flexi hours depending on need.

The Charity
Fight For Sight are an incredible health charity leading the way in pioneering research. You would be joining a small, ambitious team with a supportive culture and a relaxed environment offering fantastic benefits that include
-Employer pension contributions matching up to 10%, and death in service cover
-Generous parental leave
-Flexible/hybrid working options
-Apprenticeships scheme, study leave and financial support for training & development
-Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
-An active Social Committee and staff events

The Role
Reporting to the Head Of Community and Engagement, you would manage an officer to lead the portfolio of events and community income stream to raise c300k+ a year.

You would manage a remote officer with excellent experience and oversee the delivery and expansion of the current portfolio.

The team are looking for someone creative an innovative as they are keen to identify and develop new opportunities across Community and Events Fundraising.

You would need to have a passion for providing excellent stewardship and want to develop and deliver supporter journeys to maximise participant engagement and fundraising income.

Provide excellent leadership and line management to Events and Community Fundraising Officer.

The Candidate
The team are looking for good experience of events (and ideally community) fundraising, in particular with developing overseas or large-scale mass participant events.

Experience with recruiting new volunteers and fundraisers from a range of channels, including digital platforms.

Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.

Ideally line mnaagement experience, or strong mentoring experience.

IMPORTANT NOTE

The team are lookingtoreivew CVS ASAP and would like to do first round interviews week commencing 12th May so do get in touch ASAP to discuss further.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Legacy and In Memory Manager

Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!

The Legacy and In Memory Manager is responsible for developing and delivering plans to maximise gifts in wills and in memory giving, ensuring a sustainable income stream for the charity whilst providing exceptional levels of supporter care.

This role will oversee the administration of legacies, drive the growth of the charity’s Free Wills programme, steward legacy pledgers, and expand in memory fundraising. The Legacy and In Memory Manager will also ensure supporter journeys, audience insight and effective targeting are at the heart of the charity’s programme, working with the Individual Giving and Development Lead to create impactful marketing campaigns across a variety of channels.

The post holder will raise awareness of the importance and impact of gifts in wills and in memory giving to a wider audience, both internally and externally, ensuring these vital income streams are embraced at all levels of the organisation.

#Legacy_and_In_Memory_Manager #Legacy #Supporter_Journey #Gifts_and_wills #In_Memory #Legacy

We are looking for a Philanthropy & Partnerships Manager to lead and develop a philanthropy and
partnerships donor base, focusing on building and nurturing relationships with major donors, trusts and foundations, corporate partners as well as legacy and in-memory supporters (larger funders).

This is a hybrid role with 2 days a week in the Oxford office.

The Charity
A social welfare charity committed to providing financial, emotional and practical support and services.

You will be joining a long standing well respected organisation with access to there competitive employee benefits which include, Free onsite parking, Options for flexible working, 28 days holiday plus bank holidays, Employee Assistance Programme, Life Assurance (3 x salary) and a Pension scheme that offers 10% employer contribution.

The Role
Cultivate, solicit and steward relationships with larger funders, ensuring strong and sustained engagement.

Manage, identify and build relationships with key corporate funders, negotiate and manage agreements.

Develop compelling, tailored proposals and partnership packages to align with the interests and priorities of potential partners, demonstrating impact.

Plan and execute donor stewardship events and activities to enhance engagement and retention.

The Candidate
Demonstrable experience in a senior fundraising role, with a proven track record in securing major funds from larger funders.

Exceptional major donor management skills, with experience in donor stewardship, partnership development and engagement strategies that build long-term relationships.

Persuasive written and verbal communication skills, including the ability to develop compelling applications, proposals and donor communications.

Experience of managing a fundraising team.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.