Employment jobs

Prison Facilitator - HMP Stocken

Shannon Trust facilitator - HMP Stocken

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Stocken. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role is prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for 5th May 2025.

REF-220 780

This is an exciting career opportunity for an individual who is keen to use their skills and knowledge to make a positive impact and advance the understanding of weather and climate in society through informal education. In this role at the Royal Meteorological Society, you will have ownership of the Science Engagement programme of work, supporting the development of new partnership opportunities in line with the Society’s business development goals, and use your scientific knowledge to advise and develop engaging content for various RMetS activities and stakeholders. Reporting to the Head of Publishing and Scientific Engagement you will also guide the Society’s work with various industry sectors.

Roles and Responsibilities:

• Ownership of Science Engagement programme of work, strategy, budget and committee.
• Proactively support the development of new partnership opportunities by identifying key weather and climate topics, potential partners and experts, and managing projects and partnership relationships.
• Oversee, facilitate and project manage (including course development) all RMetS Climate Communication Training opportunities.
• Oversight and Line Management of part-time Science Engagement Fellows and their associated Special Interest Groups.
• Work with the Events Committee to review scientific programme content and support programme development; Sit on the Annual Conference committee and National Climate Impacts Meeting committee.
• Work in collaboration with membership, education, communications, events and publishing colleagues to support a well-sustained weather and climate content pipeline across all audience types.
• Support the Society’s ongoing initiative to have a greater representation in the climate science community through various membership, publication and outreach initiatives.

Required Skills and Competencies

The required skills and competencies that the Society view as important for this role are:

Essential

• PhD and University degree within a scientific field relevant to the Society’s remit.
• Extensive knowledge across a variety of areas of meteorology, and evidence of involvement in activities to ensure ongoing current knowledge across diverse areas of weather and climate.
• Excellent written and verbal communication skills, experience in communicating scientific information to different audiences (ie scientific and social science community, general public, or policy makers), and an interest in visual communication.
• Friendly and open-minded, with strong interpersonal skills and the ability to work well in a small team.
• Excellent organisational skills including the ability to manage time effectively, balance multiple projects with strong attention to detail.
• Ability to think creatively, be innovative and embrace new ideas and ways of working.

Desired

• Experience managing and delivering thought leadership projects with external stakeholders.
• Demonstrated expertise in strategic planning, including the ability to develop, implement, and evaluate long-term goals and initiatives to drive organizational success.
• Experience in developing and delivering training to a variety of audiences.
• Line management experience.

Recruitment information and timetable

• The deadline for applications is Sunday 4th May 2025.  
• To apply please click the link and apply through CharityJobs, with a full CV and detailed cover letter explaining how you meet the essential criteria for this role.
• The Royal Meteorological Society values diversity of background and perspective and is committed to treating all people equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We value diversity of background and perspective.
• We are particularly committed to the employment and career development of disabled people. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role they have applied for and we will proactively consider all reasonable adjustments to facilitate employment with us. If you wish to apply under this scheme, please indicate this in your covering letter.

Job Purpose

The Specialist Policy Officer plays a vital role within Clinks’ National Influencing & Networks team, delivering high-quality policy work that supports systemic change in the criminal justice system. The postholder will contribute to shaping evidence-based policy and influencing decision-makers, working closely with colleagues across Clinks and external stakeholders. More information about our policy work please visit our website.

Duties and key responsibilities

1. Policy Intelligence and Research

· Lead horizon scanning of central, local and devolved government policy developments (with the Senior Engagement & Development Officer – Wales) to assess implications for the voluntary sector.

· Conduct member-focused research to inform Clinks’ consultation responses and policy publications, including blogs, briefings, and outputs from the Reducing Reoffending Third Sector Advisory Group (RR3).

· Lead the design, delivery, and publication of Clinks’ annual State of the Sector research.

2. Policy Development and Influence

· Draft clear, evidence-based policy materials for engagement with political stakeholders, including Ministers and officials.

· Develop mechanisms and opportunities for voluntary sector organisations to engage in policy development with statutory agencies.

· Provide policy support and analysis for Clinks’ Chief Executive and Director of National Influencing & Networks in high-level meetings.

3. Internal Collaboration and Support

· Work closely with Clinks' Area Engagement & Partnerships team to ensure member experiences and regional insights inform national policy work.

· Support colleagues across Clinks to understand policy contexts and improve their influencing work—including restricted specialist projects.

· Share policy updates and emerging trends during internal staff meetings.

4. External Representation and Stakeholder Engagement

· Represent Clinks at external meetings and events, including with senior political stakeholders and at Clinks-facilitated regional forums.

· Contribute to the development and operation of policy-focused groups, networks, and advisory structures.

· Work with the communications and admin team to maintain Clinks’ stakeholder database and ensure the distribution of policy content.

5. Content and Communications

· Collaborate with the Specialist Communications Officer to produce accessible and engaging social media and website content related to policy.

· Contribute written materials that engage audiences, influence decision-makers, and promote understanding of key issues.

General responsibilities

· Act as a positive ambassador for Clinks and uphold its mission and values.

· Work flexibly, supporting other duties as required in line with the role.

· Champion equity, diversity, and inclusion in all aspects of work.

· Work collaboratively and constructively across teams.

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification

· Working well in a team with a flexible approach to work

· Ability to manage multiple and sometimes competing priorities

· Personal resilience and ability to stay focused in a rapidly changing environment

· Commitment to anti-discriminatory practice and equal opportunities, including for people with lived experience of the criminal justice system

· Ability to apply awareness of diversity issues to all areas of work

· Commitment to upholding the rights of people facing disadvantage and discrimination in the criminal justice system

Education and experience

· Experience in a criminal justice-related policy role

· Demonstrated experience of drafting policy positions for use with political stakeholders.

· Experience of developing evidence-based policy positions

· Experience of utilising different research methods in order to support the case for systemic change of the criminal justice system

Skills and abilities

· Written communication skills which engage audiences, persuade, and encourages understanding and participation

· Strong critical thinking and analytical skills; confident summarising complex policy.

· Sound knowledge of parliamentary processes and policy levers.

· Skilled at balancing competing priorities and managing stakeholder relationships.

· Confident working both independently and in a team.

· Organisational, administrative and IT skills at a level that supports notetaking, producing timely and accurate minutes and managing email correspondence

· Ability to work both independently and as part of a team

· Ability to balance and prioritise competing tasks in order to meet tight deadlines

· Adaptability and flexibility in being able to take on new roles and manage a range of internal and external relationships.

Knowledge

A good and critical understanding of issues related to:

· The role of the voluntary sector in addressing social exclusion and inequalities

· The criminal justice system, in particular prisons and probation.

· A thorough understanding of the policy development process

Other requirements

· Able to travel nationally across England and Wales.

· Able to work evenings and weekends and stay away from home overnight where necessary.

· Commitment to anti-discriminatory practice and equal opportunities.

· Commitment to the values and ethos of supporting people in the criminal justice system.

Policy Officer TUC Cymru

Cardiff

£58,755 pa rising incrementally to £61,041 pa

Do you have experience in policy development in areas devolved to the Welsh Government?

Do you have excellent writing and research skills with the ability to quickly acquire, understand and utilise new information from complex sources?

Do you have knowledge and understanding of current issues in Wales around employment, the economy, society, trade unionism and politics?

You’ll be working with unions and other partners to deliver our client's priorities and will support their work on policy development and campaigns.  As well as having excellent interpersonal skills, the successful candidate will also need to demonstrate;

• A strong personal commitment to equality and diversity and the aims and values of our client
• Organisational, planning and time management skills
• Help with lobbying and campaigning activity

They are particularly keen to receive applications from Black, Asian and minority ethnic (BME) applicants who are underrepresented in this part of the organisation but also welcome applications from any candidate. 

The Assessment Day and interviews will be conducted in person at their Cardiff office

The closing date for applications for this post is 12 noon, 6th May 2025.  As part of the selection process, shortlisted candidates will be invited to attend an assessment day on 15th May 2025

Candidates that are successful following the assessment stage will be invited to an interview on the following day 16th May 2025.

Overall Purpose

The Office Administrator will provide comprehensive administrative and secretarial support to ensure the smooth and efficient operation of the Foundation. This role is responsible for maintaining and developing administrative systems, both manual and digital, while supporting all core functions, including executive board, grant-making, fund development, and finance. Acting as the central support for the team, the role ensures internal processes run effectively by managing key administrative tasks and coordinating internal and external meetings. Through excellent organisation and attention to detail, the Office Administrator plays a vital role in keeping the foundation connected and running seamlessly.

Responsibilities

Provide administrative support to all staff of the foundation.

Manage the administration of information systems, including filing and database management.

Type and word-process documents and letters as required.

Undertake routine collation of information relating to the foundation’s services.

Office Coordination & Communication 

Serve as the first point of contact for incoming phone calls and emails, greeting and assisting visitors, and overseeing the handling of incoming and outgoing post and deliveries.

Contacting individuals and groups by telephone when clarification or further information is required.

Provide customer service support when necessary.

Administer and keep up to date the contacts database and formal records or organisations the foundation works with.

Enter details of applications and donors into CRM systems.

Maintain and develop communication with affiliated and other voluntary groups, including supporting networking events.

Operations & Supplies Management

General office administration, including the maintenance of equipment inventories, training records, PAT testing schedules, and room bookings.

Manage the ordering and stocking of stationery, equipment and other office supplies.

Marcomms Support

Assist in the preparation, production, and distribution of regular newsletters, including maintaining the mailing list database.

Assist in posting content on social media platforms.

Executive Board Assistance

Work with the CEO to prepare and manage quarterly Board meetings for Foundation, and as required, other partners (including JCT)

Prepare for meetings, including compiling and distributing board papers, managing meeting dates and availability, and ensuring logistical arrangements.

Take accurate minutes and provide general administrative support for Board level members, always ensuring strict confidentiality.

Regularly update and maintain Board requirements, including EDI data, references, annual Conflict of Interest declarations, DBS checks, and other governance related documentation including Foundation Training log and Policy changes.

Provide administrative support to the Chair of Trustees as required, ensuring they have the necessary documentation, scheduling support, and other assistance to fulfil their role effectively.

Events and PR

Assist with organising events to showcase the Foundation’s work, including functions for donors, potential donors, community and voluntary groups.

Representing BLCF

Work as an effective Ambassador for the Foundation always, including at events and external networking.

Engage with the UK Community Foundation peer network to ensure the best practice is shared from across the sector

Experience

Demonstrable experience of using online file managements systems (e.g. SharePoint) to manage data and information relating to an organisations core systems, policies and processes. 

Experience in working at Board or senior levels with supporting administration and issues in a confidential manner.

Experience of working under pressure while effectively collaborating across teams to achieve objectives.

Experience in administrative work, including managing tasks efficiently and supporting operational processes.

Some understanding of the wider voluntary and charity sector. (D)  

Skills & Abilities

Excellent computer and administration skills, with experience using Word, Canva (or comparable design tools), Excel, PowerPoint, and databases such as Salesforce.

Demonstrably highly organised, capable of juggling projects and tasks, delivering structured plans, and adapting quickly to changing circumstances.

A self-starter, able to act on own initiative, organise, plan, and prioritise workload to meet deadlines.

Demonstrable and excellent interpersonal skills, with the ability to work effectively within a small team and provide cross-functional support.

Ability to maintain strict confidentially and handle sensitive information with discretion and professionalism.

Good time keeping skills and effective time management skills, ensuring deadlines and commitments are met.

Ability to collate and access information to produce clear and concise reports. (D)

Demonstrable skills in minute taking at a Board, senior or Executive level.

Equality Issues

Able to articulate how diversity, equity, and inclusion (DEI) can be made integral to their work and service delivery of the Foundation.

Personal Attributes

Committed to high standards of customer care and the provision of high-quality services.

Highly motivated with enthusiasm and determination to contribute positively to the organisation. (D)

A creative person with strong initiative, bringing new ideas and solutions to improve processes. (D)

Strong commitment and understanding of the values of the Community Foundation. (D)

Education and Training

Work and personal relevant experience.

Certificates in relevant administrative courses and skills. (D)

Other Requirements

Able to work evenings and weekends as necessary.

Ability to access and work across all the county of Bedfordshire or other geographical areas as dictated by our funding streams, when necessary. To ensure we meet the business and operational requirements of the organisation.

Current driving license and access to a vehicle (D).

Responsible to: Support Team Manager

Responsible for: Live In Support Workers

Location: Baca office, Loughborough, England with regular travel to Loughborough and locations where Baca’s services are delivered

Hours: 37.5 hrs per week (incorporating evening and weekend hours and be part of the on-call team to deliver out of hours emergency support where necessary)

Salary: £29,009 to £31,203 per annum for full time.

Contract: Permanent

About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders.

Role Overview:
We are seeking a passionate and dedicated Senior Support Worker and Deputy Team Manager to join our Support Team. The successful candidate will lead by example, ensuring the highest quality of service delivery in line with Baca's vision, mission, and values. This role involves supporting the team manager in day-to-day operations, decision-making, and problem-solving to achieve key outcomes for young people. These include improved physical and emotional wellbeing, increased engagement with education, employment, and training, social engagement, and personal safety.

Key Responsibilities:

• Lead the support team to deliver high-quality services to young people.
• Support the team manager in daily operations and decision-making.
• Organise and coordinate meetings to achieve desired outcomes.
• Lead decision-making about young people's progress and transitions.
• Coordinate and deliver the young people's voice project helping us to make sure our young people are heard.
• Participate in the on-call team, providing support outside of work hours.
• Coordinate and deliver training, induction, and support for new support workers.
• Develop and share knowledge relevant to the role with the team.
• Provide support and supervision for the Live-In Support Workers.
• Work closely with all Baca teams and external stakeholders to enable young people to move towards independence.
• Ensure young people's accommodation meets regulations and is suitable for purpose.

As a Support Worker:

• Provide high-quality support and care to young people, ensuring their holistic development.
• Work proactively to safeguard young people and resolve any issues that arise.
• Be a role model, offering care and compassion without discrimination.
• Support young people in developing essential life skills and preparing for independent living.
• Engage young people in education, vocational training, and hobbies.
• Foster positive relationships within the community and support social engagement.
• Plan and participate in day trips and annual residential weeks.
• Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
• Maintain excellent communication and keep accurate records.

General Duties:

• Be a role model, practicing Baca's values.
• Play an active and supportive role within the organisation.
• Take ownership of administrative tasks, including risk assessments.
• Maintain strict confidentiality and adhere to Baca's policies.
• Treat all staff and young people fairly and without prejudice.
• Employ correct procedures for safeguarding incidences or concerns.
• Work flexible hours as needed.

Personal Specification:
Baca is looking for someone who can be a positive role model in establishing holistic and therapeutic services for young refugees. The successful applicant will be passionate about our work, able to lead by example, and build an empowering environment. They will work constructively with local authorities, develop key external relationships, and work well with the staff team. The role requires an enhanced DBS check and the ability to travel across the UK, including overnight stays.

Competency Requirements:

• Highly organised, able to work under pressure, and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Alignment with Baca's values and strategic goals.
• Ability to respond to change and lead with hope, patience, calmness, and tenacity.
• Critical and creative thinking to innovate solutions and make challenging decisions.
• Resilience and ability to meet deadlines.
• Proven experience in coordinating tasks, people, and activities.
• Experience working with unaccompanied asylum-seeking and trafficked young people (desirable).
• Strong organisational, project, and time management skills.
• Excellent communication and presentation skills (desirable).
• Ability to build partnerships with external stakeholders.
• Ability to drive/travel to all locations where Baca's service is delivered.

Application Process:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

We are seeking a driven and dedicated Lead Community Advice Worker to join our community advocacy and advice service centred on the community that gathers in Gillett Square in Dalston, Hackney. This is an opportunity to make a real impact on the lives of people facing complex challenges, including poverty, homelessness, poor mental and physical health, disability, and racism and discrimination.

About Side by Side

Our Side by Side service has developed through several years of outreach on Gillett Square in Dalston. Recognising that many in the community that gathers there face severe disadvantages on multiple levels yet rarely seek support, we set about getting to know people, listening to their stories, and slowly building trust whilst offering practical help, advice and support. Now, our community advice workers are considered part of the community themselves and without hesitation, people refer themselves and their friends, neighbours and families to us for support. 

The Role

As our Lead Community Advice Worker, you will provide holistic advice, advocacy, and practical support to people connected to the marginalised and excluded Gillett Square community in Dalston. You will help them access essential services, navigate welfare benefits and housing issues, and challenge decisions they believe are unjust. You will also provide guidance and supervision to one Community Advice Worker. This role involves occasional outreach in Gillett Square and through home visits.

The role is offered on a part-time, 4 day week basis (0.8 FTE) with a salary of £36,050 pro rata per annum.

We are looking for someone with:

• Experience in supporting people with complex lives who face multiple disadvantages and social exclusion. 

• A proven ability to build trust and positive relationships with individuals who may be distrustful of services.

• A strong understanding of social justice and a commitment to working side by side with people in a way that empowers them to claim their rights.

• Knowledge of welfare rights and housing regulations.

• Excellent communication and advocacy skills.

• An understanding of the effects of racial discrimination and the ability to work effectively with diverse communities.

• Leadership skills and the ability to drive the service forward with service users’ needs at the forefront.

If you are passionate about social justice and meet the requirements, we encourage you to apply or get in touch to arrange an informal chat about the role.

Overall Purpose

To work as part of the Grants & Programmes Team to support organisations applying for funding each year through the Foundations grants programme.  The post holder manages important relationships with potential and current grantees, building trust and an understanding of their purpose and aims and supporting them to submit appropriate and high-quality applications for funding against the funds criteria and Foundation’s priorities. To lead on wider initiatives, as directed by the Senior Grants Manager or Senior Leadership Team, to ensure the Foundation maintains high standards and contribute to national data sharing and initiatives that strengthen the work and reach of the foundation. The Grants Manager will report to the Senior Grants Manager and will work closely with colleagues across the Foundation contributing to the delivery of the Foundation’s Strategic Plan, vision, and values.

Responsibilities

To undertake all tasks associated with BLCF's grantmaking functions including carry out assessments of grants applications and work alongside donors on donor-directed funds as required. 

Work alongside members of the team to maximize use of our in-house CRM database for monitoring and impact reporting, working with the Head of Impact. 

Provide grant-making support and advise to potential and existing grantees on our funds and programmes, to ensure open and transparent access to our programmes and proactively looking to address inequality and fairer access to opportunities the Foundation offers. 

Process all grant applications within agreed timelines, working alongside Fund Leads to review and assess grant applications effectively. 

Co-lead delivery of fund programmes, contributing to their strategic direction / donor engagement.

Carry out other associated duties, which may arise, develop, or be assigned, in line with the scale and general nature of the post.

Performance & Monitoring

Track and review monitoring submissions, working with the Grants Officers to send out reminders for monitoring forms to be returned where required, and sign off monitoring forms from applicants.

Production of delivery/donor reports as required to funders, as requested by Senior Leadership Team.

Ensure appropriate levels of training are maintained and a good working understanding of the policies and procedures of the Foundation. 

Relationship Building

Listen, learn and share the needs of communities back into the work of the Foundation to ensure we are always 'needs led'.

Maintain and share our vision and value and help those who wish to work with us understand the processes and requirements we have.

Make regular visits to funded projects as required.

Regularly connect and engage with charity forums and networks to promote the work of the Foundation and help raise our profile.

External Representation

Maintain a good working understanding of community and charity sector issues in order to better inform our work, ensuring information is cascaded to wider members of the team. 

Represent the Foundation in a positive way, at Regional and National events as required by Senior Grants Manager or Senior Leadership Team.

Proactively develop and maintain an appropriate network of contacts in the grant making sector across the whole geographic reach of the Foundation. Deliver and support workshops and seminars and fund launchesfor the Foundations existing and new programmes and initiatives. 

Provide proactive support to the CEO with other initiatives, where required. 

Be an ambassador for the work of the Foundation by demonstrating its values in the delivery of its work.

Skills, Knowledge & Experience 

Essential:

• Understanding of charity sector.
• Experience of managing funded projects, fundraising or philanthropy.
• Excellent communication skills, adapts style according to audience and context.
• Customer care / high quality service provision.
• Production of high-quality reports using excellent written skills.
• Fully computer literate including Outlook, Excel, Word, PowerPoint and use of databases.
• Ability to process and interpret information
• Excellent team player.
• Excellent networking skills with a wide range of stakeholders, quickly establishes rapport and professional credibility.

Desirebale:

• Previous grant-making or grants assessment work.
• People with lived experience / professional experience of support for minoritised communities are particularly encouraged to apply.
• Understands social needs across Bedfordshire.
• Understands legal and financial requirements in voluntary sector.
• Statutory sector experience such as; commissioning / procurement, police, health, etc.
• Proficient in use of Salesforce.

Personal Qualities

Essential: 

• Professional.
• Relational.
• Self-motivated.
• Detail-oriented.
• Organised.
• Punctual.
• Creative and adaptable approach.
• Committed to learning and development.
• Committed to BLCF values.

Other Requirements

Essential: 

• Committed to diversity, equality and inclusion.
• Able to work across Bedfordshire / access to transport.
• Evening / weekend flexibility.

Desireable

• Full driving license and use of own vehicle.

The Kenelm Youth Trust is seeking a Retreat Centre Director to head up both the Alton Castle and Soli residential centres based in Alton, Staffordshire. You will be required to live on site in order to fulfil role requirements.

The Retreat Centre Director will have overall responsibility for the co-ordination and delivery of the residential programmes, day retreats, outreach work and school missions and will work collaboratively with the senior leadership of the Kenelm Youth Trust.

We are seeking an experienced youth work manager to shape and develop the programmes across the site. The role carries considerable responsibility for the community life and working with schools and groups to design tailor made retreats and programmes.

Competitive salary, Excellent Pension Scheme, Attractive On-Site Accommodation

Closing date for applications is 12 noon on 10th April 2025. Interviews commencing 14th April 2025

KYT is committed to safeguarding and safer recruitment

Registered Charity Number 1144209

Position: Project Coordinator – Service Innovation
Hours: Part-time (21 hours a week)
Contract: Fixed term contract until 25th August 2025
Location: Office - based from one of our UK National Offices, with flexibility to work remotely
Salary: Starting from £15,830 (FTE £26,384) per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Over 130,000 of us in the UK have multiple sclerosis (MS). It’s unpredictable and different for everyone. It’s often painful and exhausting, and can cause problems with how we walk, move, see, think and feel. It can make it hard for us to work, and do the things we enjoy. But it doesn’t have to be this way. We’re the MS Society – a community of people living with MS, scientists, campaigners, volunteers and fundraisers. We understand what life’s like with MS, and we support each other through the highs, lows and everything in between. And we’re driving research into more – and better – treatments for everyone.

Together, we are strong enough to stop MS.

Job Purpose:

• To provide high quality, proactive and efficient support to the service pipeline, service transformation project and service team members across the UK, whilst maintaining appropriate systems and processes to support the effective delivery of service innovation and development
• To act as a resource for colleagues offering direction through the service innovation process, assisting colleagues with document/project development and the agreed deliverables, and being available for light touch project support and guidance
• To produce regular reporting on the performance of projects and services ensuring there is oversight of support service provision within the organisation
• To contribute to the overall implementation of the Service and Support directorate objectives

Please note this is a part-time (21-hours per week) fixed term contract until 25th August 2025.

Closing date for applications: 9:00 on Tuesday 29th April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

*This role can be either hybrid working in London (minimum 4 days per month in the office) OR homebased. Both locations require travel around the UK.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The External Training Manager will work with internal subject matter experts to develop and implement our programme of external training which is aimed at building knowledge of older people’s options when experiencing financial hardship.

Our training is aimed at professionals and trusted intermediaries working in the commercial, statutory and not for profit sectors. Our ambition is for everyone who works with older people to know what older people may be entitled to, how to support them to claim and where to get further help. 

You should have extensive experience of designing and delivering training to a range of audiences, along with experience of developing resources and of training evaluation. Knowledge of how to ensure training is inclusive and accessible, along with excellent communication and relationship building skills is essential. Prior knowledge of financial hardship topics relating to older people is not required, as you will be working with subject matter experts. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.

Salary Information:

The salaries below are full-time (35 hours per week) and will be pro-rated if part-time. 

London based: £46,227 per year 

Homebased: £41,607 per year 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. 

Closing Date: Monday 21 April 2025, 11:59pm

Salary: Grade 3 - £31,133 per annum and excellent benefits

Manchester

Fixed term contract until 30th September 2025 with possibility of extension pending funding

Full time - 37.5 hours a week

Closing date: Sunday 4th May 2025 at 11.30 pm

 Interviews: Tuesday 13th May and Wednesday 14th May 2025

Do you have experience with trauma-informed and person-centred support? Based in Manchester, we are looking for two Navigators to help work between partner organisations and adults to provide positive collaborate outcomes. If you want to make a difference in your local community, this might be the role for you.

About the role

You will provide Early Help Support for Adults facing multiple disadvantages via the ‘Bringing Service Together for People in Places’ (BST PiP) programme for Manchester and the national Changing Futures programme.  Your role will be to work directly with adults liaising with linked agencies and services in the community to improve outcomes. Your will need a collaborative, trauma-responsive and person-centred approach to achieve this.  You will identify blocks and barriers within existing systems and find solutions to make wider and transformational change locally. We put the involvement of people with lived experience of multiple disadvantages at the heart of delivering this service and in co-production of future delivery.

About you

You will need experience of delivering frontline services, supporting adults from diverse backgrounds with multiple and complex needs and/or multiple disadvantages. You will need to demonstrate a good understanding of Manchester based services and community assets, be able to represent Shelter externally and have an appreciation of the barriers and personal difficulties faced by people accessing local services. Proactive, creative, and collaborative in your approach, you will have great relationship building skills, a flair for leading change and the confidence to challenge the status quo.  You will also have demonstrable experience of working with volunteers and co-production to make decisions.

Benefits

In return we offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time colleagues), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

About the team

The team will be made up of six Navigators based across the City of Manchester, as well as a Peer Coordinator and Peer Mentors. You will hold your own caseload, supported by the Team Leader.  You will work alongside Navigators who are based within partner organisations at the Big Life Group and Back on Track, as well as a team of peer volunteers. The team is responsible for contributing to Shelter’s wider community priorities and work with internal colleagues to deliver our strategy.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the six bullet points in the About You section of the job description (download below) of no more than 350 words each. Please provide specific examples following the STAR format. Applications without both a CV and supporting statement will not be considered.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset
• We enable decision making
• We create change and align behind our strategy

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.

On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.

The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.

Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.

This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.

2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.

3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

We are seeking a talented Microsoft Power Platform Developer to design, develop, and implement custom solutions using Power Apps, Power Automate, Copilot Studio, and Power BI. Your work will streamline processes, provide automation, support teaching and learning, and enhance data analysis across our organisation.

This is an exciting opportunity to make a significant impact by creating innovative AI tools and improving our current systems and workflows.

You will help to drive the Federation commitment to supporting all leaders, teachers and office staff to provide a world class education utilising new innovative solutions such as AI tools.

You will join the Federation pioneering leveraging AI technology in education and taking part in research initiatives.

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

Your responsibilities will include:

• Designing, developing, and implementing custom solutions using Power Apps Studio, Power Automate, Copilot Studio and Power BI to automate processes and improve data insights
• Working closely with teachers, school leaders, head office staff, consultants and other stakeholders to gather requirements and ensure the solutions meet their needs
• Integrating Power Platform solutions with other systems used by the Harris Federation, ensuring security, seamless data flow and functionality.
• Providing ongoing support and maintenance for the developed solutions, troubleshooting issues and implementing updates as required
• Creating technical documentation and providing training to end-users to ensure they can effectively use the developed solutions.
• Staying up-to-date with the latest Power Platform features and best practices, and continuously seeking opportunities to improve existing solutions

A full list of responsibilities can be found in the Job Pack.

We would like to hear from you if you have:

• A good general education demonstrating numeracy and literacy
• Operational experience of developing AI tools and processes, ideally within a large education environment or similarly large organisation
• Familiarity with educational data, recognising the sensitivities of this data as well as understanding what quality and accurate data means for educational institutions
• Awareness of potential impacts if data is inaccurate, particularly in educational settings
• Confidence with the management of educational data across a complex organisation
• Familiarity with operating within an integrated/complex educational data system
• Experience of reporting and analysis of educational workforce data
• Understanding of relevant employment legislation, the Data Protection Act, Information Governance issues, GDPR and the principles of equality and diversity, especially as they pertain to educational environments
• Knowledge of the rules, guidance, and laws governing the secure handling of personally identifiable data within educational institutions
• Advanced knowledge of Microsoft Copilot, Copilot Studio, Copilot 365, Power automate, Power Bi, Sharepoint, Power Apps and other Microsoft products
• Knowledge of appropriate techniques for investigating data quality issues and the ability to communicate findings effectively
• Ability to manage software development projects, with knowledge of the different software project management paradigms and the ability to identify the most effective for each project

For a full person specification, please download the Job Pack.

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.