Employment Advisor Jobs
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes.
We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
This is an important role based in a busy Operations team which covers office management, information technology, finance and human resources. The team play a key role in supporting the organisation to achieve its mission of supporting young people from disadvantaged backgrounds to succeed.
The Operations team comprises the Director of Finance and Operations, HR and Learning Manager, Head of Finance, HR Officer, Finance and Operations Assistant and a part time Administrator. Payroll and IT support are outsourced.
About this role
We are looking for a talented professional with a strong understanding of CRM and digital systems and a passion for maximising the value of data, who is looking to join an organisation where they can put their skills to use across all aspects of our operations. You will join at a key time to develop and embed our work in this area, providing critical support to all our teams as well as maintaining and developing our cross-organisation systems.
You will lead on the development, administration, and staff engagement with, and training on, our Salesforce CRM system. This will include data from, and working with, all departments of Impetus, including our donors and prospects, our collaboration with partner charities, and our communications with email audiences. You will also manage the relationship with our existing Salesforce partner agency, drawing on them for additional support resource and coordinating broader development projects. The successful candidate will have experience developing and drawing value from Salesforce, including both technical development and collaborating closely with teams to drive engagement and best practice.
You will be responsible for our other cross-organisational digital systems, including our office and file storage platforms, data warehouse, visualisation, and ETL tools, website analytics, and Digital Asset Management system, as well as providing support for our Finance and HR systems, including providing training to staff and answering any questions related to these systems. You will collaborate closely with our Communications team, for example around website and social media analytics and reviewing the progress of the social media strategy. From time to time you may also be asked to provide support or advice to our portfolio charities. The role will also be responsible for helping to drive adoption of GenAI across Impetus.
As the sole technical and digital specialist role at Impetus, this position requires a collaborative individual who can work across diverse teams while also operating independently with a high level of autonomy. You will take ownership of CRM and systems for a dynamic, inquisitive, and growing organisation, helping to drive its growth and impact.
Key responsibilities
CRM:
- Own the development and administration of our Salesforce system.
- Work with all teams at Impetus to maximise their engagement with Salesforce and provide relevant training.
- Manage the relationship with our Salesforce support partner to leverage additional administration, and development project, resource.
- Ensure data quality and integrity within Salesforce.
- Gather information and data to identify business requirements and processes for adding to, or further developing on, Salesforce.
- Evaluate technical solutions in terms of meeting business requirements.
- Develop reporting within Salesforce.
- Answer staff queries and ad hoc requests.
Systems Management:
- Administer, maintain, and develop core organisational systems, including our office and file storage platforms, data visualisation and ETL tools, website analytics, Digital Asset Management system, and Finance and HR systems.
- Ensure effective knowledge management across our internal systems.
- Provide support to staff on these systems, including training, and answering any queries and ad hoc requests.
- Lead the development of the visualisation of core organisational and team data, as well as managing the underlying data.
- Maintain and develop our data warehouse.
- Collaborate with our outsourced IT partner to ensure the availability, resilient operation, and development of our systems.
- Aid the development of a culture of data literacy and data-driven decision-making across Impetus.
Person specification
Essential:
- Advanced knowledge of, and significant experience with, Salesforce development in a professional context.
- Experience around ensuring compliance with GDPR and cybersecurity frameworks e.g. CyberEssentials.
- Significant experience of collaborating closely with varied non-technical stakeholders to determine requirements, evaluate solutions, and plan development.
- Experience working with agencies and partners.
- Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities.
- A proactive and solutions focussed approach.
- Excellent written and oral communications skills with the ability to communicate effectively in a range of formats to a range of audiences.
- Strong project management skills.
- Ability to work independently and use initiative to manage a busy and varied workload.
- Strong attention to detail with a clear and diligent working approach.
- Experience with MS Office suite.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
Desirable:
- Salesforce certification.
- Knowledge of and experience with some of our other core systems:
- PowerBI (or similar visualisation tools)
- Google Analytics
- Snowflake (or similar data warehouses)
- Fivetran (or similar ETL tools)
- Xero (or similar Finance tools)
- Canto (or similar Digital Asset Management systems)
- Knowledge of T-SQL.
- Experience with cross-system automation tools e.g. Zapier, Power Automate.
- Experience in delivering cross-organisational training.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Tuesday 15 April 2025.
Interviews
First round interviews will take place: 23 April 2025.
Second round interviews will take place: 30 April 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
Bluebell Wood Children’s Hospice are seeking an exceptional Head of People to lead the development and implementation of a People plan which aligns with our ambitions, fosters a culture of inclusivity, innovation, and a sense of belonging and which seamlessly integrates our HR and Volunteering efforts.
As we prepare to launch our new organisational strategy in April 2025, we've collaboratively developed new values that reflect our vision. It’s an exciting time to join Bluebell Wood and especially in such a key role.
You will engage with colleagues at all levels to understand their needs and goals, ensuring our People plan drives positive organisational change and enhances the experience for our 120 colleagues and 280 volunteers.
Reporting to the CEO and working closely with leaders and managers, you will focus on attracting, retaining, and developing a diverse and talented workforce. You will champion a culture of learning, innovation, and collaboration, ensuring Bluebell Wood adheres to all relevant employment legislation and best practices.
Leading a small, dedicated team, you will oversee and enhance the HR and volunteer lifecycle, learning and development activities, policies, and processes. Given our team's size, this role is hands-on and dynamic.
JOB DESCRIPTION
TITLE OF POST: Head of People
ACCOUNTABLE TO: CEO
DIRECT REPORTS: Volunteer Services Manager, HR Advisor, HR Administrator, Payroll Officer
HOURS:Full time - 37.5hrs per week. Hybrid working is supported but due to the nature of this role, you will be required onsite at least three days/60% of your working week.
NOTICE PERIOD: 12 weeks
SALARY: £56,374
Job purpose:
Bluebell Wood aims to enhance and create 'An Incredible Culture' that fosters inclusivity, innovation, and a sense of belonging. The goal is to create an environment where everyone can thrive and where all efforts clearly contribute to our aims and mission.
The Head of People will provide a balance of strategic and operational responsibilities to develop and implement an integrated People (HR and Volunteering) strategy and workplans which align with our overall aspirations.
Working closely with the Strategic Leadership (SLT) and Operational Management Team (OMT) members, the Head of People will ensure the People Team provides an expert and responsive service across a range of strategic and operational workforce issues.
The Head of People will ensure Bluebell Wood operates effective people practices, manages risk, complies with appropriate legislation and standards, and treats all staff and volunteers fairly.
What does success look like in this role:
· The successful embedding of our values through all our people related activities.
· A workforce that effectively delivers the organisational strategy.
· A high-quality, responsive, and reputable integrated HR and volunteering service that empowers effective management, built on trust, confidence, transparency, and integrity.
Main duties & responsibilities:
· Develop and implement an integrated People plan to support the hospice strategy and culture, facilitate a great colleague experience and positive organisational change.
· Monitor and evaluate the impact and effectiveness of the integrated People plan.
· Report on progress, people related KPIs and workforce related risks to the Strategic Leadership Team (SLT) and Board sub-committee.
· Support the CEO and SLT with advice and proactive suggestions for organisational improvement in areas such as organisational design, change management, talent management, succession planning, and colleague engagement.
· Identify opportunities for, and take a leading role in, cultural development, organisational development and change, and L&D initiatives which reflect our values and foster a sense of belonging, engagement, and wellbeing among colleagues.
· Lead and manage the People team, providing guidance and coaching to ensure the delivery of high-quality, efficient HR and Volunteering services and systems.
· Maintain our People policies and processes, ensuring changes to employment law and emerging good practice are promptly adopted.
· Work with colleagues in the Income Generation team in creating effective internal communications methods.
· Develop effective relationships with internal and external stakeholders, including engaging special interest or working groups, to make Bluebell Wood an employer of choice and a great place to work.
· Support people managers with managing change in their teams including employee relations and consultations, and guidance on legal processes.
· Oversee recruitment, induction, performance management, and L&D, ensuring that we attract, retain, and develop a diverse and talented workforce.
· Oversee effective management, delivery and improvement of:
o Employee engagement including pulse survey, staff events, internal communications. Programmes including wellbeing, safeguarding, ED&I. Annual appraisals, personal development planning and job description reviews.
o L&D planning, administration of learning (requests, events, evaluation etc.), budget, and apprenticeships.
o HR Management including starters, changes, leavers, job evaluation, recruitment, onboarding, retention, diversity, payroll, absence, systems and data.
· Role model Bluebell Wood’s values and behaviours.
General
All Bluebell Wood employees are required to:
· Abide by the Health & Safety at Work Act
· Adhere to policy and procedures around safeguarding children and young adults
· Respect confidentiality applying to all Hospice areas
· Work within Hospice policies and procedures
· Comply with the Hospice no smoking policy
· Participate in and contribute to team meetings
· Co-operate and liaise with colleagues
· Behave in a professional manner at all times, reflecting and maintaining the values and ethos of Bluebell Wood
· Driving license with access to own vehicle
All Bluebell Wood employees are expected to:
· Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence
· Support and encourage harmonious internal and external working relationships
· Make a positive contribution to fundraising and raising the profile of the Hospice
At Bluebell Wood Managers:
· Listen
· Seek to understand
· Seek resolution
· Invite input
· Share timely and appropriate information
· Answer questions
· Agree realistic standards
· Be good role models: discreet, professional, genuine
· Be open to new ideas
· Treat everyone fairly
· Ensure 121s and appraisals are happening as they should
· Are approachable
· Are supportive
· Are present
· Encourage personal development
· Value experience and knowledge
· Practice good professional boundaries
· Promote an inclusive environment
· Acknowledge and celebrate wins
· Champion their team
· Empower and enable
· Challenge undesirable behaviours quickly and appropriately
· Address and seek to resolve conflicts impartially
· Promote a positive culture
· Encourage self-awareness and reflection within their team
· Encourage collaboration
· Support colleagues to manage personal issues which affect work
· Promote a healthy work-life balance
· Support a balanced mix of hybrid working, appropriate to each role but always seeking to build a one team culture
· Be clear about when and why it’s not appropriate to share information
This job description is not exhaustive. It will be subject to periodic review and may be amended following discussion between the post-holder and employer.
We’re here to help every family who needs us make the most amazing memories




The client requests no contact from agencies or media sales.
Your new company
One of the largest social housing providers in the UK is seeking an experienced Finance Business Partner to join their team. You would act as a vital link between the Finance and Operational service charge teams, optimising income and ensuring compliance and legislation to provide residents with fair and transparent charging.
Your new role
Responsibilities would include;
- Financial management, specialising in service charge operations
- Communicate effectively across all levels, influencing financial and strategic decisions
- Play a crucial role in understanding and managing the financial aspects of service charges, ensuring accuracy, compliance and efficiency.
- Act as a strategic advisor to service charge teams, offering dedicated business partnering support.
- Lead financial planning and reporting for service charges, adhering to legal and audit requirements and ensuring timeliness and accuracy
- Build and maintain strong relationships with internal teams, particularly Operations, and relevant external partners to enhance service charge processes
- Develop and adapt reporting processes to meet the specific needs of service charge management, providing insightful financial analysis
What you'll need to succeed
- Full CCAB accounting qualification, with active membership and supporting CPD.
- Strong communication and interpersonal skills.
- Demonstrable experience of finance business partnering, and evidence of strong relationship building with internal and external stakeholders.
- Good Excel skills.
- Willingness to learn about service charges and legislation.
What you'll get in return
- £62,000 - £69,000 salary
- Hybrid working arrangement with 3 days expected in the office
- 25 days annual leave + 3 days Christmas closure
- Contributory pension scheme, up to 10.8% employer contribution
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a SENIOR IDVA
Salary: £30,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Senior IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. This is a great development opportunity for an experienced IDVA looking to take the next step in their career. Along with regular case work, this role requires confident use of Modus in order to coordinate and ensure the quality of Duty, as well as the ability to work to policies and procedures and be able to prioritise effectively.
About You:
To be successful in this role, you will need to have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse sector and in working with women with children. As an experienced domestic violence advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.
Experience of direct work with female survivors of domestic violence and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision. You will be adept at juggling front line work and management responsibilities, with an ability to prioritise, work collaboratively and demonstrate innovation in time management and service delivery methods.
How to apply: Please click on apply
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Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The London Mathematical Society has, since 1865, been the UK learned society for the advancement, dissemination and promotion of mathematical knowledge. As a registered charity, our mission is to advance mathematics through our members and the broader scientific community worldwide.
About the role
As our Events and Marketing Administrator, you'll be at the heart of coordinating the bookings, sales, marketing, and operations of De Morgan House Conference Facilities. We estimate the role to be approximately 75% focused on sales and marketing activities and 25% on hands-on event support. Your role will be crucial in ensuring our clients, both internal and external, have exceptional experiences from start to finish.
What You'll Be Doing:
1. Conference Facilities (Sales):
- Engage with Clients: Respond promptly to enquiries, manage bookings, and ensure seamless event coordination.
- Build Relationships: Establish and nurture relationships with key clients, offering top-notch service.
- Showcase Our Venue: Conduct venue show rounds for clients and event agents.
2. Conference Facilities (Marketing):
- Promote and Engage: Manage our social media accounts, run lead-generating campaigns, and engage with our audience.
- Drive Marketing Initiatives: Carry out marketing drives, research competitors, and develop new event packages.
- Network and Collaborate: Attend networking events, maintain relationships with venue finding agents, and distribute marketing materials.
3. Operational Venue Support:
- Hands-On Event Support: Assist with AV needs, room setup, catering, and be the go-to contact for clients during events.
- Reception Duties: Greet clients, manage internal room bookings, and provide access to visitors.
- Facilities Support: Step in for the Head of Conferences & Buildings when needed, and take on keyholder responsibilities.
Who We're Looking For:
Knowledge and Understanding:
- Familiarity with the operations of a conference venue or similar hospitality environment.
- Awareness of health and safety policies and front-of-house reception duties.
- Knowledge of the not-for-profit or academic sector is a plus.
Skills and Experience:
- Experience in a customer-facing role within a conference venue.
- Proficiency in event sales, marketing, and digital marketing.
- Competence with AV equipment and presentation setups.
- Strong skills in Microsoft Office and room booking software (Rendezvous is a bonus).
- Knowledge of SEO and experience supervising contractors.
Personal Attributes:
- Highly organised with excellent time-management skills.
- Self-motivated, proactive, and responsible.
- A team player with the flexibility to collaborate and achieve shared goals.
- Ability to manage multiple tasks and stay calm under pressure.
- Strong interpersonal skills to build and maintain effective relationships.
- Confident, proactive communicator with a good level of literacy and numeracy.
- Quick problem-solver who exudes confidence and professionalism.
The role will be based at our headquarters in De Morgan House, Russell Square, London. While the standard working hours are 9.30am to 5.30pm, Monday to Friday, flexibility is essential to meet the demands of our conference facilities.
Salary: Grade: Band 2 - £26,694p.a. to £28,541p.a plus £3,264 p.a. travel allowance
In person interviews will be held on Tuesday 22 April 2025
Ready to make a difference and be part of an exciting team? Apply now and help us create memorable events at De Morgan House!
The London Mathematical Society is an Equal Opportunities Employer. We are open to all applications and will ensure that all qualified applicants receive equal consideration for employment without regards to race/ethnicity, colour, national origin, religion, pregnancy, marital status, sexual orientation, gender identity/expression, age and disability.
Our mission is to advance mathematics through our members and the broader scientific community worldwide.
The client requests no contact from agencies or media sales.
HR Officer
We are seeking an experienced and proactive HR Officer to help shape the people strategy, drive recruitment, and support the well-being and development within an incredible charity.
Position: HR Officer
Salary: £31,922 per annum (pro-rata: £25,538 actual)
Location: The Vassall Centre, BS16 2QQ, with some off-site working
Hours: 21 hours per week (flexible working available)
Contract: 12 months fixed term
Benefits: Pension contribution of 5%, 29 days annual leave (pro rata) ,Professional development and career progression
Staff working groups, BenefitHub discounts and perks, Health Cash Plan, Employee Assistance Programme, Discounted gym memberships, Team away days and social events, Free on-site parking, On-site café
About the Role
At the heart of the charity is a commitment to empowering communities, creating opportunities, and transforming lives. As HR Officer, you will play a crucial role in supporting people, ensuring staff and volunteers feel valued, supported, and equipped to carry out their vital work.
This is more than an administrative role; you will shape HR policies, drive recruitment and retention strategies, and promote a positive, inclusive workplace culture where people thrive. You’ll be part of a friendly and passionate team, working together to create lasting social impact.
Key Responsibilities:
• Lead on recruitment and onboarding, ensuring the charity attracts and retains talented individuals.
• Provide expert advice on HR policies, employment law, and best practice.
• Play an active part in HR function improvement projects
• Maintain accurate HR records, using BreatheHR and other systems.
• Support staff well-being through training, development, and engagement initiatives.
• Champion a culture of inclusion, fairness, and continuous learning.
• Work closely with senior leaders to ensure HR aligns with strategic goals.
• Provide HR support for volunteers, helping to build a thriving volunteer community.
About You
As HR Officer you will be an enthusiastic, people-focused HR professional who thrives in a purpose-driven environment. You will bring:
• Generalist HR experience, including recruitment, policies, and employee relations.
• A CIPD Level 5 qualification (or working towards it).
• A strong understanding of UK employment law and HR best practices.
• The ability to engage and advise senior managers with confidence.
• Experience working with HR systems, ideally BreatheHR.
• Excellent organisational and communication skills.
• A passion for creating a positive, inclusive, and high-performing workplace.
• An understanding of the charity or housing sector (desirable but not essential).
About the Organisation
The charity are dedicated to supporting people to live independent, fulfilling lives. Their work spans housing, community support, and well-being services, ensuring that everyone, regardless of their background, has the opportunity to thrive.
As part of the team, you’ll be making a difference every day, ensuring the workforce is supported, engaged, and inspired to continue delivering life-changing work.
Other roles you may have experience in could include: HR Advisor, People & Culture Officer, HR Business Partner, Talent & Recruitment Officer, HR Coordinator, HR Manager, HR Administrator.
Welfare Rights Adviser & Triage Officer
Salary £32,445 per annum ( £19,467 pro rata for part time) - subject to skills and experience
Hours of work 22.5 hours a week over three days (initially a 3 month temporary contract). Hybrid working for the foreseeable future with regular attendance to the office at least 2 days a week at Royal Free Charity, The Pears Building, Pond Street, London, NW3 2PP and Royal Free Hospital- Support Hub.
Our vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally or come from further away to access the trust’s specialist services. Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients. We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grants programme or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.
The Royal Free Charity (the charity) invests in:
- enhanced support for patients
- vital support for our staff
- ground-breaking research and innovation
- cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
The charity, which employs over 90 people, is working towards becoming an employer of choice.
The role
The welfare rights adviser & triage officer will report to the welfare rights supervisor.
Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role).
In this role, you will triage all referrals we get into the Support hub and take a small number on as casework.
You will be supporting people affected by long term health issues with financial challenges, supporting with benefit and housing advice, and referring on for further support where appropriate.
The team
The support hub department is here to support people affected by long term health conditions (patients and carers), to help them with the practicalities of living with a chronic condition; to improve wellbeing and quality of life.
We are here to transform patient experience and staff experience and change lives for the better.
We aim to play our part in addressing inequalities in health, through supporting with the wider determinants of health (e.g., finances, housing); areas which can have a direct impact on someone’s health outcomes and recovery. Through doing this, we support the NHS and Royal Free London NHS Foundation Trust staff, stepping in where they may not have the time or expertise.
Principal accountabilities / responsibilities: -
Welfare and benefits casework (approximately 50% of the role) and Triage officer (approximately 50% of the role)
Triaging:
· To provide an efficient and effective system to support referrals and enquiries into the support hub welfare rights advice service.
· To assess eligibility of referrals and enquiries, according to set criteria
· To triage referrals into the service (usually patients referred from Royal Free Hospital clinicians), assessing individual situation and level of need).
· Offering one-off advice based on circumstance, providing accurate, up to date information
· To allocate those with the highest level of need for ongoing case work to an adviser
· To develop and maintain effective working relationships and referral systems, with a broad range of service providers.
· To refer or signpost people to other services where required
· Establishing trust, effectively responding to clients going through challenging times.
· Making sense of information, using your skills as an adviser to establish where and how help is needed for each individual.
· Give value to the resources of the client who is accessing support, helping to focus on a positive client journey.
· A small number of those that you triage, you will take as casework.
Welfare and benefits casework
· To provide welfare rights advice and casework for people affected by long-term health conditions, including inpatients, outpatients, and carers.
· To work two days per week on site, mainly based at the Royal Free Hospital or the Royal Free Charity officer
· To provide advice and support on welfare benefits, housing matters (that do not require a solicitor), and non-FCA regulated debts.
· To check whether clients are in receipt of all the benefits they are entitled to and help them claim relevant benefits.
· To help clients understand benefit decisions and challenge them (where appropriate) by way of mandatory reconsiderations and appeals.
· To help clients ensure they keep to their responsibilities in respect of their benefit claims, for example by notifying any relevant changes of circumstances.
· To refer or signpost clients to other agencies or departments as appropriate, e.g., housing solicitors; community care cases involving social services and NHS duties, FCA-regulated debt and immigration services.
· To signpost or refer to other services that might be valuable to a client such as condition specific charities, mental health support, or offerings in the local community that would improve their health and wellbeing.
· As part of this role, there may be some advice given to NHS staff.
· There may also be some involvement in new advice projects
Working with others
· To provide a combination of face-to-face and telephone appointments.
· To ensure that people accessing the service feel welcomed, valued, and understood.
· To provide first class customer service to all enquiries, including staff, patients, and carers of the Royal Free London
· To effectively support RFL hospital staff, feeding back to referrers, and focusing on building positive relationships across the Trust.
· To engage effectively with casework supervision, including by keeping accurate, up-to-date records on the case management system and following internal team processes
· To work with the support hub team members, offering peer support, sharing learnings, and participating in team meetings
· To build effective working relationships with staff in other departments of the Charity
· To build good working relationships with other relevant organisations, and to liaise and establish contact with relevant national and local agencies and services.
· To maintain up-to-date knowledge of external agencies and changes in legislation, policies and practices and adapt and share this information as appropriate.
· Safeguarding – to be aware of your duty to protect individuals to live free from abuse, harm and neglect, and to follow correct internal policies and procedures where you have concerns for an individual.
Administration
· To provide a high-quality service that is personal, responsive and sensitive, ensuring confidentiality and adhering to the Data Protection Act 2018 and GDPR.
· To maintain case records for all client contact, to enable the continuity of casework, ensuring an accurate and up to date case work system, using our case management system ‘Advice Pro’, following the advice team processes and keeping to the ‘terms of service’ we send to clients.
· To maintain the diary for booking appointments and follow-up actions, using the case management system.
· To respond to phone and email enquiries from clients and third parties, in a timely manner.
Person Specification
Qualifications
· CSE/GCSE in Maths and English or equivalent
Experience
- Extensive experience working in a welfare-rights related role and independently (Essential).
- Managing your own case load, supporting people with a range of welfare issues including benefits (applications, mandatory reconsiderations, appeals) and housing issues. (Essential).
- Experience of working with people affected by long term health conditions would be beneficial, as well as an understanding of the issues and challenges they face.
- To have experience using a case management system; proficiency with Advice Pro would be advantageous.
· Not for profit or NHS experience would be helpful.
Skills & knowledge
- Up-to-date knowledge of welfare benefits and rights, housing and debt (considering what matters must be referred on)
- To have excellent communication skills, including:
- Outstanding listening skills
- Effective verbal skills, while adapting your approach to different audiences
- Excellent written skills
- The ability to empathise and support people going through difficult times
- To be able to deliver a high quality of customer service to agreed timescales; and
- To be highly proficient in carrying out independent and varied case work
- Excellent IT skills, including a thorough knowledge of Microsoft Office (Word, Excel, PowerPoint and Outlook).
- To have an outstanding eye for detail and accuracy.
· The ability to prioritise, organise and manage workload effectively whilst dealing with unplanned interruptions.
- Awareness of other pathways and services available to signpost or refer people.
- To have excellent numeracy, literacy, and administrative skills.
- To be willing to continue updating own knowledge and skills, including learning of new systems where required.
- To be self-confident and willing to take responsibility.
- Gaining insight from your role to inform the RFC’s contribution to national conversations.
· Able to deal with sensitive information in a confidential and professional manner.
· Understanding of the role of health and social care services and pathways would be helpful
Benefits:
Core benefits
· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
The recruitment process
To apply for this post send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Thursday 10 April 2025, midnight
Interview date: Tuesday 22 April 2025/Wednesday 23 April 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.
Job Title: Chief of Staff
Department: Executive
Responsible to: UWC International Executive Director
Location: London (UK) - hybrid working
Salary: £46,200 gross per annum
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start Date: Ideally 1 May 2025 but flexible to accommodate candidate’s circumstances
Are you our new Chief of Staff?
We are searching for a Chief of Staff to play a pivotal role in supporting the Executive Director and driving forward strategic projects that are core to the operations of UWC International and the future of the UWC movement. As a trusted advisor, the Chief of Staff will enhance the effectiveness of the Executive Director by analysing complex issues, synthesising information, and preparing recommendations. They will oversee cross-functional initiatives, ensuring alignment with UWC’s 2030 strategy, and work closely with internal and external stakeholders to define success, establish momentum, and transition initiatives to the appropriate UWC International Office teams.
This role requires a strategic thinker with exceptional problem-solving and project management skills, as well as the ability to engage with senior stakeholders and influence across all levels of the organisation. The ideal candidate will bring experience in consulting or a similar strategic role, a proactive mindset, and a commitment to UWC’s mission of making education a force to unite people, nations, and cultures for peace and a sustainable future.
About us
Changing the world takes passion and dedication
UWC is a global family of schools and programmes with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they don’t just learn how to be great at passing exams; they learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.
Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 85,000 changemakers transforming the lives of others.
About UWC International
The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 85,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
- Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
- The standard working hours are 38.5 per week. We operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. We support flexible working and are happy to discuss different working patterns.
- We offer up to two paid days per year for volunteering and up to two paid days per year for study leave.
UWC International London
- We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy and a well-being calendar featuring podcasts and webinars.
- Cycle to Work scheme
- Perks/discounts portal, which provides a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Enhanced Maternity Pay and enhanced Paternity Pay
- Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.
Visa requirements
Anyone who applies to work at UWC International in London must have a valid work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team? To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description
- Explain why you want to join UWC International
- Provide confirmation of your eligibility to work or reside in the UK
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 23.59 (UK time) on Sunday, 6 April 2025
Interview and/or assessment dates:
First round interviews on 10 and 11 April 2025 (remote)
Second round interviews on week beginning 14 April 2025 (remote/in-person)
For further information on this opportunity, please see the detailed job description attached.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
The client requests no contact from agencies or media sales.
About Impetus
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life.
We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger organisations.
Impetus currently has 52 members of staff, supporting 25 charities with programmes across England, Wales and Scotland.
At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with charities that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark-beating outcomes.
We provide these charities with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. We are resolutely focused on outcomes and impact, driven by quality evidence.
Impetus is a registered charity and our charity number is 1152262.
About the Investment team
The investment team is responsible for selecting portfolio partners, managing our investments in these partners and supporting them to improve and scale their impact.
The investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 5). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The investment team has a good track record of role progression. All four Sector Leads and a number of our Investment Directors were promoted from within the team.
The team is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About the Investment Manager role
The Investment Manager (IM) works as an integral part of the Investment Team to help deliver our mission – supporting portfolio partners to deepen their impact and scale their outcomes. This role works closely with Investment Directors and other Investment Managers, including both charity-facing support and internal support to the investment team.
The IM uses analytical rigour, project management and relationship skills to support a portfolio of amazing organisations that, together, will help shift the life chances and outcomes of young people from disadvantaged backgrounds in the UK.
The IM role works across the portfolio, with the opportunity to work with various charities and Investment Directors, and may be involved in delivering the Impetus Leadership Academy.
Key responsibilities
Investment Management
- Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability - leading specific work streams like impact and/or financial management.
- Building trust-based relationships with charity leaders including CEOs, delivery staff and Programme / Impact leads, to become a valued advisor on practice improvement.
- Working closely with staff at our partners charities, providing guidance, thought partnership and capacity building.
- Working with Impact teams at charity partners to develop and refine impact management practices; data collection, dashboard development, performance review meetings, programme design and evaluation.
- Coaching charities' heads of functions (e.g. Director of Impact) to develop as leaders and help drive an impact-led approach within their organisations
- Curating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support in key areas for our charity partners (e.g. strategy, marketing advice, financial analysis).
- Supporting Investment Directors with design and delivery of theory of change workshops, analysing charity impact data, developing and analysing pre-workshop surveys, facilitating workshops.
- Supporting Impetus’ quarterly peer learning forums for our charity partners, in particular the Impact Forum.
- Supporting the governance of our investments, preparing reports for Investment and Steering Committees.
Investment team support
- Supporting/leading the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), identifying high potential charities though analysis of key impact and financial data and reviewing the current evidence base.
- Playing a key role in due diligence of new charities, reviewing charity information (quantitative and qualitative) and drawing insights about their suitability for investment; This includes considering impact and scale potential, financial stability and developing a business case for investment including identifying risks. Requires strong relationship management with potential charity partners.
- Developing knowledge and expertise in Education and Youth Employment, staying up to date on relevant sector developments.
- Working closely with the Public Affairs team and ensuring teams are integrated in their thinking and approach – both ensuring we are coordinated in our support to the sector and working on cross-team projects that support the wider Employment and Education sectors.
Support to the Impetus organisation
- Working collaboratively on Impetus’ public affairs and philanthropy objectives through input into case studies, research and policy campaigns, donor reports and events.
- Sharing the learning from our work across the team, across the organisation and externally
- Working within Impetus strategy, policies and procedures.
Person specification
Essential
- A commitment to Impetus’ mission.
- Able to build productive, trust-based relationships internally and with external stakeholders including charity partners and co-investors
- Strong relationship building and management skills.
- Highly analytical and numerate, with good command of Excel.
- Clear and strategic thinker; able to identify key insights from a range of data outputs and translate into clear communication, including PowerPoint.
- Proven ability to work independently.
- Desire to be a thought partner to Investment Directors – contributing actively to team discussions and debate.
- Strong planning and time management, able to balance between priorities.
- Displays tenacity and initiative.
- Growth mind-set; seeks out and acts on feedback.
- A strong interest in partnering closely with charities that are doing what it takes to get better.
- A commitment to equity, diversity and inclusion in our work and our organisation.
If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.
Desirable
- Experience in consulting, investment management, or other in-depth grant making and capacity building work.
- Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity.
- Experience in UK education and employability sectors
- Experience in charity impact management and/or evaluation.
- Financial acumen - financial modelling, fundraising pipeline development, review of annual accounts and assessment of financial risk.
- Project Management experience.
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11:59pm Monday April 21st 2025
Interviews
First round interviews will take place week commencing 28th April 2025.
Second round interviews will take place week commencing 5th May 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
We're looking to recruit a Trainee Advice and Assessment Worker to be the welcoming face for clients arriving at our centre for advice and support. We are excited to offer opportunities for people looking to take their first steps into the advice sector and this role will work towards a level 3 award in information advice and guidance, which will take about 12 months to complete. You'll learn the skills and gain experience in delivering support to vulnerable people, with a particular focus on housing and welfare rights.
This exciting role will manage the initial assessment with the client in an empathetic way and will liaise with internal teams and with external agencies including other NGOs and statutory bodies and refer/signpost clients to services which may be more appropriate for their needs. You will work with the assessment manager and the rest of the team to develop service delivery and the way we interact with internal and external service providers.
Once you have successfully completed the training programme, you will progress to an Advice and Assessment worker role.
Please read the job description for full details. We look forward to receiving your application - you must apply with both a cover letter and cv, detailing how you meet the job requirements. You'll also need to account for any gaps in your employment history. All our roles are dbs checked, so if you're successful, you'll have a basic dbs check as part of the recruiting process. We are unable to sponsor visas; applicants must have the right to work in the UK.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Conservation Fundraiser
No experience necessary!
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating. You can expect to be travelling regularly to Chelmsford, Enfield and Walthamstow.
Position: Wildlife Fundraiser Romford
Ref: MAR20252817
Location: Romford
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 13th Apr 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
• A passion for conservation (no prior knowledge required);
• Resilience
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Happy to travel (on average) an hour away from home each day;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience (desirable).
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Conservation Fundraiser
No experience necessary!
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating. You can expect regular travel to Thanet, Dover and Ashford.
Position: Wildlife Fundraiser Canterbury
Ref: MAR20251916
Location: Canterbury
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 6th Apr 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
• A passion for conservation (no prior knowledge required);
• Resilience
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Happy to travel (on average) an hour away from home each day;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience (desirable).
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Conservation Fundraiser
No experience necessary!
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating. You can expect to be travelling regularly to Hellens, Little Malvern and Worcester.
Position: Wildlife Fundraiser Ledbury
Ref: MAR20251918
Location: Ledbury
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 6th Apr 2025. We reserve the right to close this recruitment at any stage once we have made a hire.
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
• A passion for conservation (no prior knowledge required);
• Resilience
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Happy to travel (on average) an hour away from home each day;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience (desirable).
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service which reflects community issues and needs. Our service puts people first.
As a Gateway Assessor you will be part of a busy team at Citizens Advice Westminster, answering phone, face to face and digital social welfare law enquiries from residents across the City Council and providing them with information and assessment. You will be provided with full training and support, in order to ensure client’s needs are accurately and quickly assessed within Citizens Advice guidelines and standards.
Do you share the same passion as us that no one should be left disadvantaged due to lack of knowledge about one’s rights and responsibilities?
You will need to be a strong communicator with excellent interpersonal skills and the ability to deal with a diverse range of people including vulnerable clients, and be able to communicate at all levels. You would also need to have good working knowledge of Microsoft ICT packages, and be flexible to work a later shift up to once a week if required.
We will offer the right candidate a generous salary along with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally. You will be part of a warm and friendly work culture where opinions are valued. We can also offer a flexible hybrid working environment where you can work some days from home.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.
Closing Date: 23rd April 2025, 5pm
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Conservation Fundraiser
No experience necessary!
Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!
Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?
If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!
The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 10 mile radius of the advertised location, unless you are in the process of relocating.
Position: Wildlife Fundraiser Winchester
Ref: MAR20251882
Location: Winchester
Salary: £24,890.00 - £26,720.00 per annum
Contract: Permanent
Closing Date: Sun, 6th Apr 2025
The Role
Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members.
Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.
What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.
What do current employees say about this fantastic position?
‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee
But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.
About You
What we need from you:
• A passion for conservation (no prior knowledge required);
• Resilience
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Happy to travel (on average) an hour away from home each day;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience (desirable).
Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience.
If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.
We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor when you apply.
Additional information
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.
The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.
Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP
Please note: This role is being advertised by NFP People on behalf of the organisation