Employer Supported Volunteering Manager Jobs

Are you a storyteller with a keen eye for detail?

We are looking for a creative written communicator with an excellent eye for detail to tell the story of The Listening Place, our volunteers and our visitors.

The Listening Place offers free, confidential, face-to-face support for people feeling suicidal, provided by highly trained volunteers using active listening skills. Over eight years, the charity has grown rapidly, with now over 800 volunteers delivering up to 150 appointments daily across three sites. TLP receives 750 new referrals every month and will provide support to 8000 people struggling with suicidal feelings this year. This growth, achieved without waiting lists, highlights how TLP balances ambition with a commitment to high-quality, person-centered support. With plans to expand to East London and strong donor and media interest, it’s an exciting time to join this effective, community-led service.

This is a pivotal role where you will be responsible for giving TLP a voice across external and internal communications. Through dependable, precise and creative communications, you will help TLP meet its three key communication objectives:

• To inspire and retain volunteers and supporters.
• To influence public and stakeholder opinion on how to deliver effective suicide prevention services.
• To help recruit new volunteers.

All your copy should be clear, concise and help deliver against one of these key objectives.

We are seeking an individual with an excellent eye for detail who is a self-starter, able to seek out stories and respond to opportunities as and when they arise. This means over the course of a day you could be covering an event, interviewing a volunteer, setting up targeted paid adverts or responding to messages from supporters.

Your success will be judged on your ability to deliver all communications with a meticulous attention for detail and a clear understanding of TLP’s voice.

Core Responsibilities:

The Communications Coordinator will:

Working under the direction of the Head of Fundraising and Communications, the Communications Coordinator will be responsible for the development, delivery, analysis and growth of TLP’s communications through effective copy for internal and external stakeholders. This includes:

• Leading on day-to-day account management and content creation for organic and paid activity on TLP social media channels.
• Planning and executing activities for national campaigns including World Suicide Prevention Day and Mental Health Week.
• Working with and supporting teams from across the organisation to execute engaging internal and external communications and digital campaigns including monthly volunteer and supporter newsletters.
• To act as a point of contact for teams for communications related queries, maintaining a good understanding of approaches, channels and technologies in order to do this.
• Recognise, mitigate and appropriately escalate communications related incidents and risks including reputation management, information governance and sensitivity issues.
• Regularly reviewing website content, looking for ways to constantly improve user experience.
• Compiling regular monthly statistics and analytical reports, evaluating our online performance against agreed metrics.
• Ensure all records are held in compliance with GDPR and the Institute of Fundraising policies.

We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.

Attributes and Skills:

Essential

• Meticulous attention to detail in all written language.
• Strong news sense, as well as digital copywriting and editorial skills.
• Self-motivated, energetic and able to use own initiative.
• Broad understanding of social media platforms, insight software and campaign management.
• Strong commitment to and good understanding of TLP’s mission and values.
• Proactive and self-motivated - able to plan and prioritise workload effectively and multi-task.
• A flexible and helpful approach - willing to go the extra mile.
• Excellent verbal and written communication skills including willingness to respond to some out-of-hours communications activity.
• Commitment to anti-discriminatory practices and equal opportunities as well as the ability to apply a sensitive approach to all areas of work.
• Tactful and able to safeguard sensitive or confidential information.

Experience:

Essential

• Working in a communications role, or demonstrable transferable experience/qualifications
• Experience of developing and delivering communications materials and information for wide and targeted audiences
• Experience of working across teams or with multiple stakeholders to coordinate the production of communications
• Planning and deploying paid-for social media, digital campaigns, and email marketing
• Content creation – for websites and social media channels (LinkedIn, Facebook, Instagram and Twitter)
• Digital skills including Office 365 systems (inc. Teams and SharePoint), WordPress, Photoshop, Google ads and Canva
• Developing an engaging end to end digital customer experience.

Desirable

• Knowledge of the charity sector and the mental health landscape
• Analytics and data skills including Google Analytics
• Search engine optimisation.

Hours

22.5 hours a week, office hours, with occasional evening and weekend work to meet operational requirements.

Location

1 Cambridge Court, 210 Shepherd’s Bush Road, Hammersmith, London W6 7NJ and remote working

Reporting line

The Digital Communications Officer will report to the Head of Fundraising and Communications.

Salary: £17,955 per annum (£29,255 FTE) at 3 days a week plus benefits (3% employer contribution towards pension, 25 days annual leave (FTE) per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.)

Please submit a CV and Cover Letter of no more than one side by November 1st. Interviews will take place w/c 11th November.

Administrator Finance

We are looking for an Administrator to provide administrative assistance to the Finance team and the Director of Finance and Deputy Director of Finance.

If you are you looking for an exciting opportunity to work for an organisation that makes a difference, an organisation that nurtures its staff, encourages development, and rewards staff for their hard work… then apply today!

Position: Finance Administrator

Location: Oxford/hybrid

Hours: Part-time, 25 hours per week (to be agreed upon appointment)

Salary: £19,188.89 (FTE £28,399.56)

Contract: Permanent

Closing Date: Monday 4 November 2024 at midnight

Interview Date: Thursday 14 November 2024

The Role

As Finance Administrator, you will have a pro-active approach and ‘can-do’ attitude, which will be key to fulfilling the following responsibilities:

• Providing administrative support for the Director of Finance and Deputy Director of Finance and to the Finance Team and IT function
• Meeting organisation, preparation of meeting areas, and taking minutes
• Other support for the wider Finance team, as required

About You

You do not need to be a practising Christian or have a faith to work here. Around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins the organisations work. However, all staff do have a desire to make a difference.

We are looking for an experienced, self-motivated Administrator to join the Finance team, with effective verbal and written communication skills and a high level of attention to detail.

You will have/be:

• Previous experience of working in an administrative or secretarial capacity 
• High level of attention to detail and accuracy
• Confident in the use of Microsoft Office, including Word, Excel, PowerPoint, Outlook and Teams
• Effective verbal and written communication skills, including excellent telephone and email manner
• Previous experience in meeting organisation, preparation of meeting areas, and taking minutes
• Ability to meet deadlines and prioritise tasks on own initiative
• Ability to handle sensitive and confidential information
• Experience in being effective as part of a team
• Able to self-motivate, prioritise, plan and organise, including when under pressure
• Have a proactive approach, taking responsibility for actions and consequences
• Able to secure, build, and maintain good working relationships with external providers including volunteers
• A flexible approach to working, with a ‘can do’ attitude

You will be a team player with the ability to handle sensitive and confidential information and prioritise tasks to ensure deadlines are met.  If this sounds like you and you are able to build effective working relationships, we would like to hear from you.

Only shortlisted candidates will be contacted for interviews. If you do not hear from us, your application has not been successful.

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Benefits:

• 25 days holiday per annum, pro rata, rising each year by one day to a maximum of 30 days
• In addition to the statutory UK public holidays, the Diocese offers three privilege days
• Hybrid working
• Free parking and subsidised on-site café
• Generous employer pension contribution of 12.5% which includes death in service benefit (5% Employee Contribution)
• Electric car and cycle-to-work salary sacrifice schemes
• Access to wellbeing support via Employee Assistance Programme
• Enhanced family-friendly policies and a generous sick pay provision
• Access to low-interest financial services from Churches Mutual Credit Union including loans
• An attractive modern working environment

You may also have experience in areas such as Finance Assistant, Finance Admin, Finance Administrator, Financial Assistant, Finance Team Assistant, Finance Team Administrator, Administrator, Admin, Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior Media Officer

Contract:12 Months Fixed Term Contract, Full-time, 35 hours per week

Salary: £39,358 - £41,325 per annum with excellent benefits

Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:
From delivering proactive data-driven stories on the global water crisis, to creating impactful media stunts and campaigns and responding to breaking news such as flooding events and disease outbreaks, the role of a Senior Media Officer at WaterAid is varied and exciting.

If you have sound news judgement, a creative approach to PR, excellent writing skills and are passionate about making a difference to people's lives across the globe, this could be the role for you. Join WaterAid as a Senior Media Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.  

This role will be pivotal in delivering high impact, high profile UK and global media coverage for upcoming priority advocacy moments and public engagement campaigns, as well as supporting the day to day running of a reactive press office function. 
 
About the Team:
To support an exciting and busy time in the WaterAid UK communications team, we are seeking an experienced Senior Press Officer to join our team on a 12 month contract. This role will involve close collaboration with our UK teams, country and regional offices, as well as managing relationships with external partners and stakeholders.
This is a full-time, Monday to Friday role. You will be expected to take part in our out of hours press office rota approx. every 8 weeks, and international may be required from time to time.

About the Role:
You will ideally have newsroom or busy press office or agency experience, work well under pressure, and be full of creative media ideas. As a news driven, creative and ambitious Senior Media Officer, you will lead on a wide range of media activities including timely statements, ground-breaking research reports, fundraising appeals and events, and key policy and advocacy moments.  
 
You will also work on projects with celebrity ambassadors, corporate partners and staff from across WaterAid's global federation - all in support of WaterAid's mission to change normal for millions of people living without water, decent toilets and good hygiene so they can unlock their potential, break free from poverty and change their lives for good. 
 
You will drive, develop and implement proactive and reactive media strategies, use your warm media contacts and build new contacts to achieve organisational communications objectives, including increasing awareness of the global water and sanitation crisis as well as our work around the world and our policy, fundraising and campaigning activities.

Specific responsibilities include, but are not limited to:

• Write audience centric media strategies for advocacy research and reports and campaigns, with political and public stakeholders in mind.  
• Build and ensure effective media relations by establishing and nurturing relationships with key journalists and media outlets, maintaining media lists using relevant media databases.    
• Ensure a responsive, agile news desk and respond to enquiries on the key issues we work on.  
• Draft and distribute first class media materials, including press releases, media messages, statements, op-eds and thought leadership pieces, and lines against enquiry. 
• Integrate media activity across communications and the wider communications and fundraising directorate to ensure media work is impactful and supports wider strategic objectives.  
• Advise WaterAid staff up to the Chief Executive using your media expertise. 
• Build on and maintain excellent relationships with teams across the organisation and in countries where we work. 
• Help drive WaterAid's online media work and engage with bloggers, online journalists and social media influencers. 
• Evaluate and report back on key campaigns to the team and rest of the organisation 
• Brief journalists on and off the record, arrange radio and TV interviews where necessary and brief staff in preparation. 
• Join the 24/7 on-call rota 

About You:

• Proven experience in media relations, working in a busy press office, agency or as a journalist.
• Experience of working in a large, matrix organisation 
• Experience of liaising with journalists of all levels 
• Strong understanding of the UK and global media landscape, with an excellent nose for a story and established relationships with key journalists and media outlets for major UK and global titles. 
• Proven experience in launching policy and research reports and data-driven stories to the media 
• Proven experience on working on public engagement and supporter focused media  
• Excellent command of written English and editing skills, with the ability to craft compelling media materials and media messages at the highest quality 
• Experience in developing and executing media strategies and securing impactful coverage.  
• To have initiative, deadline driven, strong project management skills, able to work autonomously while contributing to a high performing team 
• Willing to travel within and outside of the UK infrequently on travel to further media objectives. 
• Creativity and tenacity. 
• Ability to handle multiple projects and a variety of work simultaneously

Although not essential, we also prefer you to have:

• Experience running events with media audiences or attendance, including organising press events/press conferences. 
• Experience of working on international issues including development, rights or humanitarian.
• Good understanding of social media  
• Experience of working with corporate partners  

Closing date: Applications will close 23:59 on Wednesday 20th November, 2024. Availability for interview is required week commencing Monday 25th November 2025.

How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format. 

Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.  

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

The Awards Management Unit (AMU)

AMU has responsibility for identifying, securing and managing all funding from government donors for the IRC. AMU is a bridge between donors and the IRC’s work on the ground. The team provides expert technical advice to colleagues delivering our services around the world, ensures consistency and compliance with our donors’ policies and procedures, and manages risk. The unit also supports all IRC staff working on awards from government donors and partnerships.

The Purpose of the Role

The Senior Advisor, FCDO Donor Engagement will lead, guide and coordinate IRC’s funding focused engagement with UK Government’s Foreign Commonwealth & Development Office (FCDO). The post holder will provide an internal and external “account management” function to support engagement with these donors. The role is responsible for providing expertise and leadership on donor relations. It will work closely with technical and proposal development teams who will provide the operational BD capacity to secure significant growth in its funding portfolio from the UK Government and to protect IRC’s funding share, through influential engagement around policy shifts, working in close collaboration with Policy & Solutions as well as Advocacy & Influence.

The FCDO Senior Advisor will lead the development and implementation of strategies for proactive donor and partner relationships on behalf of IRC. The role will develop and maintain positive working relationships and standards of collaboration with senior colleagues across the organization, including the Awards Management Unit, International Division (CRRD) and External Relations. The role will also lead FCDO liaison on Business Development with the President’s Office, advising the leadership board on relevant trends in FCDO funding.

Major Responsibilities:

Strategy

• Collaborate with senior leaders to develop, update and lead a comprehensive UK-focused business development strategy including approaches, tools, and metrics.
• Lead the development and implementation of the UK donor engagement strategy including coordinating actions of relevant stakeholders.

External Representation

• Develop and maintain a network of senior stakeholders within relevant FCDO teams to ensure effective engagement, influence and winning BD approaches.
• Undertake direct representation with donor officials, and support the development of IRC’s donor relationships, including brokering meetings between donors and Regional and Technical Leadership, Country Directors, and supporting the preparation for these engagements.
• Participate in key meetings with FCDO officials, including Desk/Program Officers, Heads of Unit, Director-General/equivalent, advisors and other officials.

• Represent the IRC at external meetings, events, and forums including delivering presentations/briefings to senior donor representatives, forums and sector groups.

Enabling cross organizational engagement with UK Govt

• Proactively identify and broker relationships with key UK FCDO officials and stakeholders.
• Maintain up-to-date knowledge of donor strategies relevant to IRC’s work, such as funding priorities, geographical interests and political climate, providing analyses and synopses of press releases, policies and other announcements, and disseminating this information internally.
• Map donor organizational structure, identify key contacts and maintain relationship records in IRC’s CRM system.
• Maintain and contribute to the improvement of tools and resources to support donor engagement and relationship building with donors.
• Work with key staff across the organization to support UK business development planning and implementation, routinely engaging with operational BD teams at global, regional and country levels to review long term pipeline, plan strategic engagement and mitigate portfolio risk.
• Equip IRC staff with the skills, tools and information to manage local, or technical donor engagement, business development and implementation.
• Coordinate across IRC teams to ensure consistent, accurate, and timely messaging for FCDO.

Demonstrated Skills and Competencies:

Please note that diversity of experience counts (i.e., paid and volunteer work; lived experiences; transferable skills from another industry etc.)

• Significant experience of working with organizations that engage closely with or directly for UK FCDO.
• Strong working understanding of the UK political environment and trends relevant to FCDO, charity and development funding commissioned and led by UK based charities and contractors.
• Hold a wide network of contacts within FCDO.
• Experience of humanitarian and development business development, program management, advocacy or other similar HQ-HQ relationship with FCDO.
• Excellent written, verbal and presentation skills, including development of influential reports and briefing documents.
• Ability to lead and manage projects, including working as part of remote/virtual teams.
• Excellent strategic vision and a track record of delivering long-term strategic objectives.
• Good analytical skills and first-class attention to detail. Experience undertaking reviews of policies and reports, producing associated written and verbal guidance relevant to senior and operational staff.
• Strong prioritization skills and organizational skills.
• Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Excellent interpersonal skills. Ability to collaborate with others and work as part of team.

Preferred experience & skills:

• Previous experience of working for FCDO (FCO, DFID) or equivalent experience of working in partnership with UK government.
• Demonstrable experience of driving coordinated advocacy, communications and fundraising programs to access funding.
• Understand programmatic and financial contractual arrangements with donors and partners, including experience of negotiating with donors.
• Experience of working in developing countries, preferably in the context of a UK donor, NGO or International Organization.
• Relevant additional language skills, particularly French or Spanish

Candidates must have the right to work within the country they are applying. 

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our Values: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way -Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.