Employer Relationship Manager Jobs in City Of London, England

Interviews: 02/12 or 03/12 

For more information or to apply, please click 'apply now' to be directed to our careers site.

Join Our Team as Senior Head of Principal Giving!

Are you a passionate leader with a flair for philanthropy? At The King’s Trust, we're seeking a dynamic individual to lead our Principal Giving team, driving transformational impact for young people across the UK. In this senior leadership role, you will inspire your team to secure 7-8 figure gifts, build long-lasting relationships with high-value donors and cultivate new principal gift-level prospects. You’ll play a key part in our ambitious plans, including the next phase of our landmark 50th-anniversary campaign – aiming to raise £150m across our core funding and endowment. You’ll have a central role in guiding our Campaign Board and maximising our 50th anniversary year to deliver fundraising success.

If you're an experienced fundraiser with a proven track record in securing major gifts, exceptional communication skills, a skilled leader with an ability to motivate and develop high performance, and a deep empathy for the challenges young people face, we want to hear from you. Together we can help make a lasting difference for young people now and for future generations to come.

Key Responsibilities:

• Lead and inspire a high-performing team to meet a multi-million-pound target.
• Build strategic, long-term relationships with major donors and drive a new business culture.
• Drive the success of high-profile campaigns and projects.
• Ensure ethical, effective, and inclusive fundraising practices.

Apply today to be part of something truly transformational!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Senior Head of Principal Giving? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of our Senior Head of Principal Giving! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3237 

Job title: Senior Programme Coordinator

Term: Full time, two-year fixed contract with the option to extend

Salary: £36,920 + generous benefits

Location: Office located in Victoria, London. We encourage flexible working and have a hybrid working policy in place with expectations of one to three days in the office per week.

Closing date: 12 noon, 25 November 2024

Interviews: 3 and 4 December

Working as part of our development and engagement directorate, this is an exciting opportunity for someone who is looking to further develop their project and event management skills within a busy and high performing team.

Our Digital Boards programme provides leadership development support to NHS Boards through bespoke board development sessions, peer learning events and written outputs. This role will involve working with the programme team and project partners to deliver a high volume of outputs every year.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to NHS Providers HR team.

Please also complete the online interactive equal opportunities monitoring form as part of your application.

Please note: You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.

Salary: £37,375 per annum  
Hours: 35 hours per week 

Closing date: Tuesday 12 November 2024 at 10.00am 

Interview date: Thursday 21 November 2024 

This is a full-time permanent position. 

Who we are looking for 

You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work. 

Using your digital marketing and advertising skills, you will lead on planning, delivering and evaluating marketing campaigns with a focus on digital advertising to recruit supporters and promote our activities. 

As a valued member of our determined, ambitious team, you’ll play an important role in driving forward life-changing research to make life better for people living with Type 1 Diabetes (T1D)  
 
You will be driven by insights and confident developing and managing digital advertising plans to reach your audiences. You will be supporter-focused, collaborative, confident, friendly professional, able to act as both a critical friend and thought partner, providing constructive challenge and feedback to ensure results are achieved. 

Experience required 

• Delivering integrated marketing campaigns 

• Managing a digital advertising schedule

• Building, monitoring and optimising paid for (PPC) advertising campaigns, across a range of platforms and tools, including Meta Ads Manager

• Producing organic social media marketing content to promote and engage activity 

• Working with creative and media buying agency suppliers 

• Providing support to multiple teams across an organisation 

• Producing campaign evaluations and applying learnings 

• Goal orientated with strong negotiation skills 

• Excellent communication skills with the ability to write and think creatively 

• Strong budget management, planning and organisational skills 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements

• Flexible working and will consider compressed hours

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment

• Season ticket and cycle loan

• Pension scheme

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Fundraising is still a relatively new activity for DFN Project SEARCH and this role presents the opportunity to play a key part in its expansion to support the further growth of the charity and enable young adults with a learning disability to lead healthier, happier, and more independent lives.   

This role will support the Director of Development in implementing DFN Project SEARCH’s fundraising strategy. To date the strategy has focused on securing a small number of larger gifts from philanthropic sources, such as trusts and foundations. We are now evolving the strategy to include growing income from high-net-worth individuals, companies, and individual giving.

This role will lead on the development and implementation of the strategy to secure income from high-net-worth individuals (between five and potentially seven figures) and will also work with the Director of Development and the Development Officer on securing income from, and stewarding, trusts, foundations, and statutory funders. As a member of the Senior Leadership Team there is also the opportunity to input to the wider strategy and development of the charity and support the Director of Development in their role as a member of the Executive Leadership Team.

The team is currently made up of the Director of Development, Corporate Partnership Manager (reporting to the Director of Development), and the Development Officer (reporting to this new role).

BookTrust is the UK’s largest children’s reading charity. We know that children who read are happier, healthier, more empathetic, and more creative. They also do better at school.

Working with every local authority and across every region in the country, and supported by Arts Council funding, we reach over 1.3 million children and families a year via partners in schools, children’s centres, health visitors and libraries. This incredible network helps us to get children reading across the country.

An exciting new role within the Marketing team at BookTrust, the Brand Marketing Executive will implement marketing strategies for BookTrust's established traded programmes, provide functions such as fundraising with marketing support and help the marketing team keep on track of all design projects.

This is an ideal role for an established Marketing Executive who is ready to work on national marketing and fundraising campaigns, manage marketing creative for a number of different audiences and support internal terms with marketing solutions.

The ideal candidate will have excellent project management skills, a keen eye for proof reading and attention to detail, able to build relationships across cross-department project teams, be an innovative problem solver and be passionate about brand.

To apply please complete the application along with a copy of your CV and covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

PLEASE NOTE: Applying as soon as possible is advised, as the vacancy may close early, due to the high volume of applicants.

Want to join us? Find out more about who we are by visiting our website. 

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities.

We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team (contact details can be found on our website) to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

About the NEL VCSE Collaborative

The North East London (NEL) Voluntary, Community and Social Enterprise (VCSE) Collaborative works closely with NHS North East London to work together strategically by shaping, improving and delivering services and contributes to the system design and organisational development of the ICB, ensuring Voluntary, Community, Faith and Social Enterprise (VCFSE) contribution.

The leadership group of the seven borough representatives meet monthly and is currently working to develop a VCFSE strategy to raise the profile of the sector and support the VCFSE to work in partnership with the health system to address local health inequalities. We are now keen to expand our work and recruit a Chair.

The NEL VCSE Collaborative is committed to our five values:

1. Equity and Inclusivity - Champion compassionate, collaborative, and inclusive multi-professional leadership.

2. Collaborative – Meaningful integration with ICB as a coordinated VCFSE voice

3. Innovative – VCFSE sector contributing expertise in an equitable manner in commissioning, service design and improvement processes

4. Transparent – building trust across sectors and ensuring VCFSE is a valued partner

5. Person and community focused – strengths based approach by championing our people and communities

Purpose of the role

· Provide influential and inspirational leadership to ensure the VCFSE sector is an equal partner in the NEL ICP

· Develop and maintain excellent relationships with health and social care stakeholders ensuring networks are kept informed of the Collaborative’s progress

· To lead the NEL VCSE Collaborative, interfacing with the Partnership Development Director to drive forward the interests of the collaborative and the wider VCFSE sector it represents

· Represent the opinions and interests of the NEL VCSE Collaborative on relevant ICS boards

· To chair the leadership group meetings of the NEL VCSE Collaborative

· Ensure NEL VCSE Collaborative meetings are planned effectively, conducted according to the principles and agreements in place, and facilitated in collaboration with the Partnership Development Director

Key functions & Tasks (Role Description)

• To lead with compassion and inspiration to ensure strategic influence of VCFSE at system level to better enable integrated working approaches between system leaders and sector partners

• Together with the Partnership Development Director, produce a quarterly budget report and regular updates including emerging opportunities and risks in a timely manner

• Lead and work with the NEL Collaborative to identify and communicate strategic and business development goals which are in line with community and ICS outcomes

• In collaboration with the Partnership Development Director, plan and Chair the NEL VCSE Collaborative meetings and ensure relevant business is discussed with clear actions

• Ensure that the NEL VCSE Collaborative leadership group adheres to the Terms of Reference (ToR) and Memorandum of Understanding (MoU) in place and membership is fair and reviewed regularly with actions and conflicts of interest appropriately managed

• Ensure the NEL VCSE Collaborative addresses and incorporates relevant legislation, policies and best practice guidance, including equality and diversity

• Work with the Partnerships Development Director to provide and promote system-wide communication through a range of media channels

 Person Specification

• Experience of working with the VCFSE sector at a strategic and senior management level, including championing and advocating on behalf of the VCFSE sector 

• Demonstrate excellent knowledge of VCFSE and healthcare related policies with an understanding of the issues facing the VCFSE at local, regional and national level

• An understanding of the diversity of the VCFSE including grassroots level/micro- organisations

• Experience of leading meetings representing a diversity of views as well as change management processes at a strategic level

• Able to negotiate and influence with the ability to communicate with tact and sensitivity where appropriate. The role will include managing potentially complex and politically sensitive relationships.

• Ability to interpret highly complex information and communicate effectively across multiple stakeholders

• Strategic problem-solving skills, entrepreneurial and open to ideas and opportunities

• Experience of working in partnership with a range of stakeholders in health and social care services. 

• Prior experience of Chair role is desirable

Please see job specification on full details and how to apply. 

Would you like to work in a forward looking, faith based charity? One where you can bring your current skill and experience and develop and earn  points through our global training programme to become a Certified Fundraising Executive?

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modeling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists , special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

This Job Is For You If…….

You have fundraising experience in a charity environment and you’re ready to take the next step up in your career.
You already know how to retain donors and increase income
You love to project manage integrated fundraising campaigns and achieve your goals
You want to treat donors as VIP’s so they stay committed and engaged and you use a customer relationship management systems (CRM) to achieve that.
You can write engaging fundraising copy, or you’re willing to learn
You thrive developing innovative fundraising ideas and campaigns
You can embrace our culture, vision and mission wholeheartedly. 
You have ideas and energy to initiate new processes, you’re excited about getting things done better
You are a team player, willing to collaborate and serve to get the job done.
You are a Christian who wants to put your faith into action at work

Our preference is for a full-time candidate working from the Newcastle Office (Hybrid working offered). However, we are willing to consider applications from exceptional candidates who would only be able to take the post working fully remotely or who are interested in working part time

For the full Job Description and person spec, please refer to the attachment below.

Junior Finance Officer (Sales Ledger)

Location: Hybrid (minimum 40% office-based)

Contract Type: Permanent

Salary: £25,753 - £27,573 (pro-rata £15,452 - £16,544)

Hours: Part-time, 21 hours per week with flexible scheduling options

Do you want to drive change while advancing your finance skills?

As a Junior Finance Officer at Suzy Lamplugh Trust, you’ll be integral in managing essential sales ledger functions, contributing to impactful safety initiatives, and working alongside a passionate, mission-driven team. This role offers you the opportunity to grow professionally while making a meaningful difference.

About Suzy Lamplugh Trust

This role represents a chance to join the UK’s leading personal safety charity and authority on stalking prevention. Established in memory of Suzy Lamplugh, who tragically went missing in 1986, our Trust pioneers work in reducing abuse, aggression, and violence through education, advocacy, and direct support.

Our achievements include:

· Training over one million lone and frontline workers across various sectors in personal safety

· Driving legislative changes to improve public safety

· Supporting over 75,000 victims of stalking through our National Stalking Helpline and advocacy services

Role Overview

The Junior Finance Officer will manage sales ledger transactions, ensuring accurate, timely financial data that supports the Trust's internal financial controls and monthly reconciliations. You’ll collaborate with various departments, uphold best practices, and contribute directly to the Trust’s financial integrity.

Key Responsibilities:

· Issue client invoices and accurately input sales receipts

· Generate and update weekly aged debtors reports

· Support the credit controller with debt follow-up and respond to client inquiries

· Complete new supplier forms and maintain accurate supplier data

· Reconcile monthly invoices and handle sales ledger queries

· Conduct monthly bank reconciliations and back up financial data

· Reconcile weekly Commercial CRM records (training provided)

What We Offer:

At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:

· Flexible 21-Hour Work Week: Design a schedule that works for you—our part-time hours are adaptable to fit your availability and our needs

· Hybrid Working: With a minimum of 40% office-based work

· Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays

· Special Leave: Including days for personal milestones, like moving house or celebrating your birthday

· Pension Contribution: 5% employer contribution

· Health & Wellbeing App: Access to counselling, advice, and discounts

· Occupational Sick Pay increasing with service

· Additional Perks: Cycle to Work scheme, interest-free travel loan for season tickets, and regular team events

How to Apply:

Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered.

Deadline: 25th November 2024, by 5:30 PM

Join us in building safer communities and empowering people across the UK.

Do you have a passion for digital systems and helping an organisation transform its culture and operations to make the best use of digital technology?

Do you love working with people and supporting them to get the most out of the systems we use?

Church Urban Fund is looking for a dynamic individual to lead our Digital Systems work and set the standards for our use of digital technology, especially in the best use of our CRM, which will help us realise our organisational strategy.

About you: The successful candidate will have excellent skills around digital processes and management of a CRM software.   You will have experience of Salesforce or other CRM software and how to integrate this with other software systems.  You will be a person who seeks to make the best use of the digital tools that we have and strongly support others to improve their knowledge of digital systems.  With strong interpersonal skills you will be able to support and train colleagues for them to get the most out of their use of the CRM.   We are looking for someone who can demonstrate they can set and monitor performance standards and continuously improve processes and systems.

About us: Church Urban Fund is a national charity working with local leaders, churches and other faith groups all over England. Our local partners are committed to serving and strengthening the community where they live.  We are working to build just and flourishing communities so that everyone across England can access support when they need it most.

Why this role matters: This is an important role because you will be supporting our work ending poverty through building relationships and thanking our wonderful churches and supporters.  You will be proactive in looking at ways to improve and deliver better systems.

If you want to use your skills and qualities to make an impact in communities across England, we want to hear from you.

Closing date: 17:00 Monday 11th November 2024, with interviews to be held on 26th November 2024 in London.

Age UK is currently recruiting for a Procurement Coordinator on a permanent basis to help support the Head of Procurement in the management of all Age UK's procurement activities. This will involve managing end to end procurement processes on lower value projects with the support and guidance from our Head of Procurement, overseeing RFQ and tender activities alongside our Procurement as a Service provider and on-boarding new suppliers.

If you have good attention to detail, the ability to manage multiple projects simultaneously and are comfortable negotiating with suppliers, please review the job description below for a more exhaustive list of responsibilities.

This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office once a week.

If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you!

Age UK internal grade - 7L.

Must haves:

* Demonstrable experience of working in a procurement related position.
* Experience of involvement in procurement processes and procedures such as Request For Quote, Request For Proposal and Invitation To Tender.
* Proficiency in Microsoft Office suite of programmes (Excel, Word, PowerPoint).
* Ability to analyse and accurately interpret and report on financial and commercial data.
* Understanding of supplier contracting and onboarding processes.
* Working knowledge of principles of negotiation, supplier management and contract administration.
* Strong communication skills and ability to clearly present and explain complex and/or technical information.

Great to haves:
* Member of the Charted Institute of Purchasing and Supply (CIPS) or interest in future study towards CIPS qualification.
* Experience of working with or managing insurance broking providers

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

We are looking for someone on a 2 year fixed term contract to support CCT, as we engage in a programme of significant digital change, with our core information management systems under active review and development. The complaint processing of personal data is fundamental to delivering our business objectives and will be a crucial deliverable for our Digital Transformation Programme.

The Compliance officer will be instrumental in ensuring CCT complies with best practice in relation to the storage and use of people’s personal information, ensuring compliance with the relevant GDPR regulations and will also be responsible for ensuring that the CCT’s policies and procedures are compliant with the relevant Government Functional Standards as well as following good practice in relation to its governance policies and procedures.

The post holder will work with every team, at all levels across CCT, to help embed a risk-based approach to data protection and decision-making, championing both the intent of data protection law and effective operational outcomes; adopting best recommended practice where there is ambiguity about minimal compliance requirements.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 8th November 2024.

The interviews will take place in Northampton on 18th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

About the Help Chapter

The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.

About the role

As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.

This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.

You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.

You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.

You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.

Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.

 What might a day in the life look like? 

• Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
• To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
• Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
• Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
• Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
• To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
• A monthly compliance tracker to be shared internally so we know our key areas of focus.
• Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
• To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
• To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
• To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
• To catch up with your Chapter and offer valuable insights and support.

Who are you?  

· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment 

· You have a can-do attitude and are focused on achieving outcomes 

· You’re happy to share your thoughts, skills, knowledge, and experience 

· You have an open mindset and embrace new concepts and ideas 

· You’re a natural collaborator 

· You’re adaptable within a changeable environment 

· You thrive in an agile product design and delivery environment 

What will be in your toolkit? 

· Strong digital skills and a sound understanding of agile values and principles 

· A commitment to the organisation’s culture 

· Comfortable with ambiguity 

· Bravery, courage and an appetite for risk taking 

· An exclusive focus on customers 

· An enthusiasm for giving and receiving continual feedback 

Disclosure check

This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.

Our expectations

We expect all staff to:

· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.

· take responsibility for promoting and safeguarding the welfare of children and young people.

· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.

The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment. 

Fundraising Supporter Development Coordinator

About the role

CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.

Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;

· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;

· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI

How to apply:

For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.

To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities

Please note we will not consider CVs without a covering letter.

Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.