Email Marketing Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
Romsey Mill is looking to appoint a talented and enthusiastic Individual Giving Fundraiser to join our team and play their part in helping to make our vision of a transformed society, where all young people, children and families fully belong, positively contribute and thrive, a reality.
We are looking to appoint someone with a good track record of developing and running activities and campaigns and appeals to raise funds from individual donors; who is experienced and excited about data management of donor records and using fundraising systems. The post-holder will have a practical understanding of GDPR and data protection regulations.
Romsey Mill is a Cambridge-based charitable organisation creating opportunities with young people, families and local communities, across Cambridgeshire and Peterborough to overcome disadvantage, promote inclusion and develop personal, social and spiritual wellbeing. Established in 1980 by local churches and working in partnership with a range of other organisations, Romsey Mill is a charity with a Christian ethos, working openly and inclusively with people of any faith and none.
This is an exciting opportunity for an experienced fundraiser to make an impact with a creative and compassionate local charity making a lasting difference for good with vulnerable young people, children and families in Cambridgeshire.
To be successful in the role you will have an understanding of what is involved in coordinating and carrying out fundraising activities to raise voluntary unrestricted funds from individual donors, both one-off and regular giving, and to lead on the management of donor records.
If this sounds like you, this could be your opportunity to join our inspiring team within a much-loved charity.
The client requests no contact from agencies or media sales.
About Us
Choose Love supports refugees and forcibly displaced people across the world, making sure they have what they need, when they need it. The support we provide ranges from lifesaving search and rescue boats, to hot, nutritious food, clothes and legal advice. We’re a small, agile and ambitious team who are powered by our vision of a world that chooses love and justice every day for everyone.
Summary of Role
We are looking for someone to join Choose Love who has demonstrable experience in designing, setting up and maintaining a user-friendly and efficient supporter database and who has a deep commitment to positively impacting the lives of displaced people around the world. The successful candidate will also have strong analytical skills and be passionate about understanding trends and patterns from our donations, which can help us increase our fundraising efforts.
Key Responsibilities
Data Collection, Management and Analysis:
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Maintain and oversee all Choose Love data, ensuring all data is accurate, up-to-date and clean.
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Work with the digital strategist and head of communications to scope and assess the most effective and efficient ways for Choose Love to collect, process, analyse, and report on data, feeding it into the mid and long-term strategy.
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Work closely with external suppliers, leading on data management and systems.
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Support finance team and digital strategist in tracking donations to key fundraising appeals, including emergency fundraisers and winter fundraising campaigns.
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Manage data flows across our different platforms and support the implementation of automation processes where appropriate.
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Work closely with departments across the organisations, specifically Comms & Marketing, Partnerships and Programmes and respond to internal requests for fundraising data analysis and reporting.
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Create monthly reports on fundraising performance across comms activities to share with the team and embed best practices in future fundraising content.
Fundraising and Donor Optimisation:
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Work with digital strategists to optimise fundraising communications and reporting.
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Integrate data analysis into digital fundraising strategy.
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Analyse the performance of fundraising campaigns and recommend improvements.
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Segment audiences for fundraising campaigns based on various criteria (e.g., donation history, demographics) through managing datasets.
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Develop predictive models to forecast future donations and help identify potential major donors.
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Use data to tell compelling stories that resonate with donors, supporters, and the public.
Continuous Learning and Compliance:
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Stay up-to-date with data analytics tools, techniques, and best practices to enhance your skills and contribute effectively.
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Ensure that data handling practices comply with data protection regulations (e.g., GDPR)
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Be mindful of ethical issues related to data usage, especially when dealing with sensitive information about displaced people.
Essential Criteria:
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Extensive experience with different database systems and knowledge of data maintenance
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Demonstrable knowledge of Microsoft Excel to an advanced level
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Proficient in data analysis tools with extensive experience of cleaning, manipulating, and analysing data effectively
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Understanding of statistical concepts to draw meaningful insights from data and to assess the effectiveness of fundraising campaigns and support programs
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Experience creating clear and informative data visualisations (e.g., graphs, charts, dashboards)
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Excellent communication skills and the ability to explain complex data findings to non-technical stakeholders and collaborate effectively with team members
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Ability to identify problems, design analytical approaches, and propose solutions to enhance fundraising and support efforts
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Project management skills to plan and prioritise tasks, meet deadlines, and ensure the successful execution of data analysis projects
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Understanding of data ethics and the ability to develop ethical data collection and usage policies
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Skills in data mining to uncover hidden patterns and trends within datasets can provide deeper insights
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Knowledge of an organisation's data obligations under GDPR
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Ability to learn new skills independently
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Ability to work in a fast-paced environment and manage competing priorities
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Open to feedback and enjoys working in a small and collaborative team environment
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Commitment to Choose Loves values and working to improve the lives of refugees and displaced people around the world
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Committed to embedding an equality, diversity and inclusion lens in all your work
Desirable Criteria
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Experience in gathering and analysing data for development and/or humanitarian programmes
Application Process
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The job advert will close by noon on Wednesday, July 17, 2024.
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Interviews will take place on the week commencing 22nd July 2024.
Choose Love is committed to building an inclusive and diverse organisation and welcomes applications from all community sections. If you need us to make an adjustment or provide additional support as you apply for a role, please email us to discuss this in further detail.
Application Process
The job advert will close by noon on Wednesday, July 17, 2024.
Interviews will take place on the week commencing 22nd July 2024.
How to apply
Interested candidates are invited to apply by sending their CV and a cover letter stating how they meet the role's criteria by 12 p.m. Wednesday, July 17, 2024.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2024. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Contract: Fixed Term Contact - starting either 10 or 17 September 2024 till January/ February 2025 (as required)
Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period)
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - two days per week onsite
About the role
We are looking for three new Project Assistants to support the delivery of a range of services our guests need to have a safe and happy Christmas. From healthcare and catering to advice and wellbeing services such as arts and crafts and salon, our services can make a real difference. You will support with the recruitment and management of Crisis at Christmas volunteers and external partners to help deliver services, ensuring teams have all the information and equipment they need. This is a varied role including processing volunteer applications, creating comms materials, managing, and communicating schedules, organising training, organising and setting up kit, ensuring our teams of specialists have the equipment and materials they need and helping out in our centres.
This is great role to kickstart your career in the housing, homelessness, or volunteer events sector.
About you
To be successful in this role you will have…
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Experience of providing administrative support in a busy events or project based environment
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Experience of customer service and ability to deal with high volumes of enquiries via phone and email in a professional and friendly manner
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Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences
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Strong organisational skills with an ability to manage multiple priorities and work to tight deadlines
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Experience of providing administrative support including general office duties and maintaining accurate records
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Strong IT skills and ability to utilise databases in order to process data effectively
You may have experience running events or working on busy projects or have experience in a busy customer service or administration environment. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: 21 July 2024 (at 23:59)
Interviews will be held on 30, 31 July and 1 August 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in our flagship programme for primary-age children. We are looking for an enthusiastic, creative and proactive individual to join Young Enterprise as Programme Coordinator until the end of December 2025.
About the role
The Programme Coordinator will primarily be responsible for supporting Money Heroes, our largest primary programme designed to develop the financial capability of children across England and Wales. Money Heroes provides resources, training and mentoring for primary schools, as well as storybooks, games and other materials to supplement learning about money at school and in the home.
The Programme Coordinator will work closely with the Programme Manager and the Money Heroes team to ensure the smooth running of the programme, including coordinating content development and website updates, supporting the delivery of teacher training events, supporting the marketing and promotion of the programme, and supporting ongoing monitoring and evaluation. The role also works more broadly across the whole of the Programmes and Services team to ensure joined-up cohesive support is offered internally and externally to staff, teachers and other educators.
The post holder will be responsible for providing high-level customer service both internally and externally to a variety of people including teachers and other educators and YE staff. This role will also provide ongoing support to ensure we are effectively communicating the aims and objectives of our programmes to external stakeholders through newsletters, social media and email campaigns.
Who we are looking for
We are seeking an individual with first-rate organisational skills. Someone with experience of programme coordination, or the desire to develop a career in this space, who would like to support the development and delivery of training events and teaching materials.
Reporting to the Programme Manager, this is a role that can grow with the capabilities and interests of the person in post, with opportunities to develop skills in project management, digital development, writing copy and inputting into social media and marketing campaigns. This role provides a real opportunity to help drive YE’s programme offer forward and to ensure that young people across the country have access to vital skills and attributes for future life and work.
Why work for us?
- People-focussed with a friendly and supportive workplace culture
- An active commitment to equality and diversity
- Generous holiday allowance of 7.2 weeks, plus your birthday off
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee-friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.
To apply, please submit your CV and covering letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5pm on Saturday 13th July. Applications without a cover letter will not be considered.
Interviews will take place via Teams w/c 15 July.
Please note that, although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices.
The Physiological Society
The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.
The position
In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.
The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.
Who are we looking for?
The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.
What can we offer you?
We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.
We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.
Please do not apply if you do not have the legal right to work in the UK.
To apply, please email a CV and covering letter to the HR Manager via the button below.
We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.
Role Overview:
- Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
- Fundraising Stewardship: Thank supporters and acknowledge key events.
- Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
- Financial Records: Maintain up-to-date financial records and donor databases.
- Event Support: Assist with the planning and execution of fundraising events.
- Communications Support: Aid in producing marketing materials and distributing them to SCT shops.
Salary: £24,324 pa FTE
Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Hours: 21 hours per week
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About The Textile Institute
The Textile Institute is the professional body for people and organisations working in the textile, clothing, footwear, and associated industries worldwide. For more than 110 years, the Institute has been bringing together professionals from all over the world for the exchange of ideas, and a social community promoting friendship among members. It is an international organisation governed by a Council representing members globally.
The Textile Institute is run democratically by and for its members all over the world by, the Trustees of the Institute, and representatives from Sections, Special Interest Groups and internal Standing Committees.
As a registered Charity with a Royal Charter the role of the Institute is to advance the general interests of the textile industry worldwide, more particularly in relation to the acquisition and application of knowledge for the benefit of mankind.
The role ia primarily offfice based at the Institutes international headquarters (TIIHQ) in the city centre of Manchester.
The Role
The Administrator is a pivotal role within the organisation, responsible for overseeing and coordinating administrative functions to ensure smooth and efficient operations at TIIHQ.
This position requires a highly organised individual with excellent communication skills and the ability to manage multiple tasks simultaneously. Administrating for key departments including but not limited to Governance, Professional Qualifications, Publications, Information Services and Medals and Awards.
The Administrator will work to streamline processes, optimise workflow, and implement administrative policies. This position offers an opportunity for a highly motivated individual to contribute to the success and growth of the organisation through effective administration whilst supporting the overall goals and objectives of the organisation.
Reporting directly to the CEO and working with members of the organisation from around the world, this is an exciting time and opportunity to join TIIHQ and work with a small and dynamic team with an international reach.
There is an opportunity to work from home on an adhoc basis one day every other week.
Key responsibilities include:
- The Administrator to the CEO is to provide efficient and effective support, managing accurately the diary, travel and internal and external meeting arrangements as well as professional and confidential business administration for the CEO.
- Responsible for keeping accurate records in relation to Council members and matters including the administration of official papers to support the effective operation of the organisation.
- Deal with incoming correspondence and enquiries with discretion and courtesy and produce confidential letters, reports, general documentation, electronic presentations, and review documentation as required.
- Lead the administrative support to ensure the smooth running of prescribed Institute services and activities as well as front-line response.
- Serve as the primary point of contact for TIIHQ facilities, including coordinating service agreements, maintenance requests, and vendor relationships.
- Acting as Secretary to prescribed Committees the Senior Administrator will liaise with the Chairs of those committees to set meeting dates, ensure that all documentation is provided to committee members in a timely fashion, arrange and be present at meetings to provide support and take the minutes of the meeting.
- To organise and administrate internal and external working group meetings and projects as required.
- Maintain and develop filing systems, operational procedures and technological solutions for the secure retention of information.
- Process and maintain accurate records using spreadsheets, various databases and software systems, and provide statistical information and reports as necessary.
- Responsible for accurate and up to date departmental web pages, listing key meeting dates, promotional information and any information relevant to the general public.
- Responsible for collating and sending information for email marketing campaigns as well as promotional literature for prescribed departments.
- Initiate reports and documents of a confidential nature and other matters which require a significant degree of discretion to be exercised, including those of a budgetary nature.
- Assisting in the development of departmental budgets and monitoring income and expenditure throughout the year.
- Work on own initiative to meet competing demands and to resolve problems.
- This role detail is a guide to the work you will be required to undertake. It may be changed from time to time to meet changing circumstances.
- Work positively and creatively to support the organisation, particularly during busy workloads when flexibility in working hours may be required.
The Textile Institute pays a 5% employer contribution to the pensions scheme.
Inteviews will take place in July 2024.
Our mission is to promote professionalism in all areas associated with the textile industries worldwide.
The client requests no contact from agencies or media sales.
Pancreatic Cancer Action are excited to be seeking an enthusiastic and proactive Supporter Care and Fundraising Co-Ordinator to join our fabulous Fundraising Team. This is a varied role where no two days will be the same.
If you are a proactive individual with a positive can-do attitude who is passionate about making a difference, we would love to hear from you. Whether you are looking for an introduction into the world of fundraising or to build on your existing fundraising skills, this role will offer you the opportunity to gain a breadth of experience about different fundraising income streams, finance processing, CRM data and stewardship journeys.
Our incredible supporters are at the heart of all that we do at Pancreatic Cancer Action. This role offers a unique opportunity to work with our fantastic supporters daily. Providing them with the tools, knowledge and materials they need to help reach and exceed their fundraising targets. From head shaves to cake sales, dress-down days to extreme sports. You will be the first point of call for all fundraising enquiries and be on hand to provide bespoke stewardship support to ensure we develop long-lasting relationships with our PCA community, groups and companies across the UK.
Main responsibilities:
- Provide admin and operational support to the Fundraising Team
- Accurately record and manage data using the Salesforce CRM system.
- Ensure that fundraisers and supporters get timely correspondents by email or phone.
- Inspire supporters through innovative new stewardship ideas, sending out relevant materials and offering support and advice to enhance their event/fundraising.
- Maintain and develop relationships with existing supporters, helping them to exceed their fundraising targets and inspiring them to become life-long supporters.
- Update all event portals with fundraising details and complete the registration process on time.
- Monitor and input data from various fundraising platforms onto our Salesforce database to ensure accurate reporting on income from events/fundraising.
- Take ownership of fundraising tracker to ensure first class stewardship is provided to all supporters.
- Supporting community-based fundraising volunteers and groups.
- Work collaboratively with the fundraising and marketing team to ensure that email templates, cards and certificates remain up to date and relevant to our audiences.
- Work with the fundraising team to identify ways to surprise and delight our fundraisers and ultimately build long term relationships with a consistent approach.
- Support in the planning and implementation of fundraising events, products and campaigns
- Work across various fundraising streams such as community and events fundraising, Individual giving, In memory and corporate fundraising.
The client requests no contact from agencies or media sales.
OTR are looking for a Grant & Bid Writer to work as part of the Business & Development Team providing increased trusts and foundation income across all regions and to cultivate and nurture relationships with funding and grant making organisations both new and existing.
The Grant & Bid Writer will be responsible for researching, writing, and submitting effective applications for funding, working with the Business & Development Manager to develop compelling cases for support, manage mid level donor opportunities, and continue accurate tracking of income.
The successful candidate will have demonstrable experience working in fundraising, with success in drafting proposals, raising funds, and applying different research techniques in identifying funding opportunities.
To find out more about the role please download the job pack below. Please reach out to Leilah (email in the Job Pack) if you would like an informal chat about the role.
OTR & Benefits:
OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.
Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.
Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy (38 days), healthcare cost assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, free yoga and reiki, and more (subject to contractual terms and conditions).
A Willingness to Work with Difference
At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.
OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.
We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Benefits:
- Semi-flexible hours
- Career progression
- Wellness allocation (for gym, spa, massage or private healthcare)
- Enhanced pension
- Mental health support
- Birthday off
Overview of FSUK
‘To put everything into one sentence. FSUK has positively changed my life in a time of darkness and I will forever be indebted to the charity for this. Thank you.’
Sam, Fowler’s Fox, 2022
Fowler’s Syndrome UK (Registered Charity number 1196903) is a unique patient and clinician led charity that works to raise awareness, promote education and encourage research into the debilitating bladder condition Fowler’s Syndrome. The condition solely affects women and Fowler’s Syndrome UK (FSUK) is the only charity in the world to directly support women with this condition.
Fowler’s syndrome is a life changing and currently almost untreatable condition, affecting up to 20,000 women in the UK. It causes full or partial urinary retention and solely affects women*, meaning they have problems passing urine due to a difficulty in relaxing the urinary sphincter. The peak age of onset is 26. It was first described by Professor Clare Fowler, Emeritus professor of Uro-Neurology at UCLh, and FSUK’s patron, in 1985.
We estimate that there are in excess of 20,000 women in the UK suffering from, but not necessarily diagnosed with, the condition, because of the lack of knowledge about Fowler’s Syndrome both from a patient and clinician perspective.
85% of women with Fowler’s Syndrome say the condition has had a severe or devastating impact on their life.
75% of those with FS have been told their urinary symptoms are due to anxiety or ‘all in their head’
There is low awareness of the condition among the medical community outside of specialist hospitals. Only an estimated 30% of GPs are aware of Fowler’s Syndrome. Once diagnosed, there are few resources available for patients and limited treatment options. Many women feel alone and unsupported.
Our mission is to provide resources, promote education and facilitate research into Fowler’s syndrome; so women with the condition have stigma free access to a timely diagnosis, suitable and effective treatment options, care and psychological support.
* Women and AFAB
The Role: Administrator
The administrator’s role is to support the CEO in the daily management of the charity. This will include administration, delivering resources, comms including social media and website, outreach and events, fundraising and research. It will also include supporting the CEO and Patient Liaison with seminars and conferences, and support groups.
Administration: Support the CEO and the Finance and Governance lead with daily activities, including but not limited to grant applications, basic finance administration, project management, project delivery, database management, office management. Objective: Improve efficiency and quality of the charity’s management
Resources: Supporting the CEO and working to deliver first class resources. Working with the CEO and Patient Liaison to efficiently and effectively run the roll out of our resources, following the CEO’s guidelines and the charity’s mission and vision. This will include Healthcare professional (HCP) leaflets, Patient leaflets, a catheter support series, mental health support series, Pain management support from pharmacists and Physiotherapist led sessions. This will also include management of zoom and in person groups, dissemination of information on studies and surveys.
Comms: Manage the patient database including GDPR, manage newsletters, PR, website. Manage FSUK’s social media, with direction from the CEO. Daily posts plus responding to queries and signposting. Social media partnerships. Monthly email to database. Basic updates to website
Outreach and events: Drive awareness of FSUK in the local community and beyond Work with CEO to manage merchandising, registration, setup, logistics of events. Find, plan and represent FSUK at events. Manage yearly even calendar. Working with the CEO and administrator to plan, organise and run events, including transformative one-day seminar for healthcare professionals and a two-day seminar for FSUK users and clinicians.
Fundraising: Help the CEO and Patient liaison with fundraising, both on an individual and trust basis.
Community led research: Assist the CEO in creating patient led community research.
Research: Assist the CEO and work with the Patient Liaison in creating and conducting research. Including Patient perspectives input into consensus guidelines for non-surgical management, Dr. Ingrid Hoeritzauer, Patient experiences with sacral neuromodulation, Dr. Caroline Selai, Awareness of FS among UK urology community, Prof Jalesh Panicker via University Cambridge, Physiotherapy treatment experiences with FS and CIUR, Dr. Ingrid Hoeritzauer. Our research will help enable women to receive the support they need and fulfil their potential, offering quicker diagnosis and better treatments and enabling our community to thrive.
There may be occasions where staff are required to work out of hours or support at events, including wish related activities such as our annual wish family Christmas party or wish community events, cheering runners at the London marathon or working at our annual fundraising gala. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Personal Qualities for the role:
- Preferred: Lived experience of bladder conditions
- Demonstrate commitment to the charity, its strategic objectives and cause
- Exhibit strong relationship building abilities
- Strong networking capabilities
- Good team player
- MS Office, Zoom, social media, Wordpress, Mailerlite proficient
- Good written and communication skills
- Enhanced DBS check
To apply:
Via Quick Apply, or send your CV plus a cover letter by 14th July 2024 (email address in job description and candidate information pack)
The client requests no contact from agencies or media sales.
Internal Communications Officer
About the Role
We are looking to appoint an Internal Communications Officer who will play a critical role in developing and shaping the organisation’s internal communications for the staff of the Connexional Team.
The post holder will work closely with Senior Managers to ensure that the Team’s values, mission and updates are effectively communicated to all Team members working across several sites and from home, to foster a cohesive and motivated work environment.
The successful applicant will strive to create an environment where communication fosters a sense of community, aligned with the Church’s mission and values to create an engaged and informed Connexional Team.
In this crucial role, the Internal Communications Officer will be responsible for establishing and managing channels for staff feedback to leadership, producing engaging content for various channels, and organising and delivering internal events.
The successful applicant will also provide support and training for staff on communication tools and practices, encourage staff to be ambassadors of the Church, and plan and approve regular communications to be sent out to employees including staff newsletters and newsletters from Team members.
About You
The post holder will have at least three years’ experience of working with an internal communications context within an organisation and will have the ability to develop and implement comprehensive internal communications strategies that align with the organisation’s values.
You will be able to articulate messages clearly and effectively, both in writing and verbally, that are tailored to various internal audiences. Exceptional writing, editing and proof-reading skills for a range of communication channels are a must for this role.
You will also have strong organisational skills with the ability to lead projects, work collaboratively and be proficient in digital communication tools and platforms.
The successful applicant will have strong interpersonal and listening skills with experience in building relationships with key internal stakeholders.
You will also have the ability to develop a deep understanding of the Methodist Church’s mission, values, and objectives to ensure alignment in all communications.
If you have the skills, abilities and experience contained in the role description, we are keen to hear from you.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you require reasonable adjustments to be made at any stage of the recruitment process, please email our HR team (contact details available on our website).
Closing date: 5pm, Friday 5 July 2024
Interviews will be in London on Monday 15 July 2024
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role will see the successful candidate manage and develop a portfolio of successful national events. You will be involved in all aspects of the project management cycle from marketing and participant recruitment to supporter stewardship and race day logistics. With support of the Senior Fundraising Manager (Events & Community) you will prepare and track budgets for your assigned events and continuously look for opportunities to improve income and participant retention.
The role requires a good attention to detail, strong prioritization skills, sensitivity and flexibility. Whether you come with direct events fundraising experience or have transferable skills that the role requires, we will support and develop you to excel in your role.
Meningitis Research Foundation is based in Bristol, but the role is flexible and is open to remote working with monthly visits to the office (this will need to be more regular during events season). We offer an annual salary of £23,000-£28,000 (job titles and salary banding currently under review), 6% employer pension contribution and employee assistance program alongside annual leave of 25 days per year. You will report directly to the Senior Fundraising Manager (Events and Community) within the Fundraising Team. This is a really exciting opportunity to join Meningitis Research Foundation and build a career with a world-leading charity working to defeat meningitis.
Key Responsibilities
· Manage a portfolio of national events including TCS London Marathon and Great North Run executing the planning, delivery and evaluation of these events
· Inspire individuals with a connection to the cause to take on events for Meningitis Research Foundation to support our vision of a world free from meningitis
· Deliver marketing and recruitment strategies to ensure we reach our targeted number of participants for each event
· Deliver best in class stewardship (across phone, email, SMS and post) to all supporters ensuring they have the best experience with Meningitis Research Foundation
· Work with the Senior Fundraising Manager (Events & Community) to ensure we maximize income potential from each event through improving key performance indicators i.e. average value
· Develop the events portfolio by evaluating and monitoring current products and seeking out new events when appropriate
· Manage relationships with external partners including event companies, logistical suppliers and fundraising platforms
· Work with the Communications Team and Senior Fundraising Manager (Events & Community) to identify strong supporter stories and PR opportunities
· Seek opportunities to share knowledge and learning with other members of the Events & Community Team
· Identify supporters with high value potential (i.e. corporate or major donor) and ensure they are shared with the Head of Fundraising
· With the support of the Senior Fundraising Manager (Events & Community) create and deliver budgets and KPIs targets for your area ensuring you monitor and report on progress against these budgets and KPIs
· Other duties as reasonable requested by the Senior Fundraising Manager (Events & Community) or Head of Fundraising
Skills and experience required
· Strong project management skills and the ability to work on multiple projects simultaneously
· Good organisational and administrative skills, able to prioritise, juggle multiple tasks and work to deadlines
· Excellent written and verbal communication skills
· Excellent attention to detail
· IT competent including Microsoft office package, Teams and Outlook
· Numerate, able to understand and manage financial information
· Experience managing external partner relationships
· Proven experience and current understanding of the events fundraising market
· Working knowledge of social media
· Experience using a CRM or database
· Effective team player with an ability to build effective working relationships
· Self-motivated and able to work on own initiative
· Ability to demonstrate our organisational values in all areas of your work
· Able to work occasional unsocial hours and a willingness to travel, occasionally overnight for events
If you have any additional questions please contact us for an informal chat.
Department - Engagement and Communications
Reports to - Head of Communications
Hours of work- 37.5 hours a week over five days
Base - Hybrid home-location working. The postholder is required to attend our office in the Pears Building, Hampstead every Thursday and travel as needed to our locations in north London: Barnet Hospital (Barnet) or Chase Farm Hospital (Enfield) or Royal Free Hospital (Hampstead).
Our vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
Our volunteering, support hub and complementary therapy teams enhance the hospital journey for all patients – whether they live locally or come from further away to access the trust’s specialist services.
Our support of the RFL workforce enables staff to perform at their best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so they can achieve the best outcomes for patients.
We fund ground breaking research with the potential to change people’s lives, whether it is through our grant programmes, commissioned research or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.
We invest in:
- enhanced support for patients
- vital support for our staff
- ground breaking research and innovation
- cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
The charity, which employs more than 80 people, is working towards becoming an employer of choice.
Job purpose
This is a pivotal role created to support an ambitious £80m fundraising appeal that will culminate in the creation of the new Royal Free London Cancer Centre.
The RFL, is one of the busiest cancer services in London, combining local care for a population of 2.5m with specialist services relied on by patients from all over the UK and beyond. By 2030, the number of people diagnosed with cancer in north central London is forecast to increase by 42% to 66,000 as the population ages.
The RFL urgently needs to increase its diagnostic, treatment, research and development capacity to meet the needs of our patients. In response, the Royal Free Charity is preparing a major fundraising appeal to support:
- the capital costs for the construction and equipping of a dedicated centre
- the delivery of cancer-related support services.
The campaign communications manager will support the activities of our fundraising directorate in the private phase (Autumn 2024 onwards) and the launch of the public phase of our appeal in early 2026.
The postholder will be responsible for developing and executing strategic communication plans to engage philanthropists, existing supporters, grateful patients, stakeholders and the public. It promises to be a varied and rewarding role in a small but highly collaborative and friendly team.
The role will report to our head of communications and work closely with the campaign director and colleagues in our fundraising directorate and with key clinical leads in the RFL.
The role is ideally suited to someone who is comfortable working across strategic planning and operational delivery, relishing the opportunity to translate plans into activity.
Engagement and communications department
The communications team is responsible for keeping our supporters and local residents informed about the difference we make to the patients and staff of the Royal Free London NHS Foundation Trust.
We celebrate achievements and promote the charity and its successes to the world. We manage our digital presence through a range of channels including our website, our social media platforms and email marketing.
The objectives of the post are to:
- develop and deliver the overarching communications and engagement plan for the cancer campaign
- work with the campaign director and colleagues in our fundraising directorate to support the development and delivery of donor-specific communication plans
- work with the campaign chair and campaign board members to promote the campaign in sectors where they are seeking to raise significant funds i.e. tech, finance, banking, media etc
- work with the campaign director and relevant agency to produce campaign materials and ensure the patient voice is represented in the appeal
- embed and champion the campaign brand to ensure consistency across all communications
- develop and maintain a campaign web presence, ensuring it is regularly updated with relevant content
- identify opportunities for thought leadership, including long-read articles and guest blog posts
- identify opportunities to update our supporters on progress
- share in the delivery of internal communications activity to ensure our staff and volunteers are well-informed ambassadors for the campaign
- share in the delivery of engagement activity with our online followers and supporters, responding in a timely and positive manner to comments and messages
- produce a wide range of communication materials including, but not limited to, reports, case studies, press releases and supporter information
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manage the storing of content and related consent on our digital asset management system
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provide ad-hoc support to the communications team including, but not limited to, crisis response and reputation management incidents
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represent the charity at events, conferences and meetings as needed
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co-ordinate plans and activity with the RFL trust comms team’s dedicated cancer communications manager
Key Relationships
- Engagement and communications directorate
- Campaign director
- Fundraising directorate
- Campaign Chair and Board members
- Charity trustees
- RFL communications team
- RFL clinical leads for cancer services and research
Person specification
Qualifications, experience, skills and knowledge
Qualifications – essential
- Educated to degree level or have a qualification in a relevant subject or have comparable relevant experience
Qualifications – desirable
- Membership of a relevant professional group such as the Chartered Institute of Public Relations (CIPR) or Chartered Institute of Marketing (CIM)
Experience – essential
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experience in a mid-level communications or marketing role
- experience working for the NHS or a health-related charity/not-for-profit organisation
- experience of delivering communications plans, from planning to execution and including evaluation
- experience of writing for a range of audiences and adapting content accordingly
- experience of ensuring content adheres to brand guidelines and tone of voice
Experience – desirable
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experience of writing about cancer-related issues – this could be service delivery, patient support or research
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experience of creating content that conforms to UK public sector accessibility standards
- experience of gaining and storing consent from subjects in photography, video and/or case studies
- experience of creating content in support of fundraising activity
- experience of working on a multi-year high value fundraising campaign
Skills & Knowledge – essential
- excellent writing skills
- excellent people skills with the ability to put people at ease in interviews
- able to work under pressure and to deadline while prioritising and managing own workload
- operational understanding of SEO principles and experience in optimising content for search engines
- sound understanding of the NHS and health issues
- a thorough knowledge of MS Office (Word, Excel and PowerPoint)
- experience using CMS platforms such as WordPress, Craft or similar
- confidence to learn new systems and skillsets independently
Skills & Knowledge – desirable
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experience producing or commissioning video content
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experience of producing or commissioning podcasts
Other requirements – we expect you to:
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Take time for personal development, contributing learning and ideas to the wider team.
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To work unsupervised
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To work to tight deadlines and deliver results
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To have a positive professional work attitude
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Be highly motivated and able to take the initiative
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Have a strong affinity with the NHS and philanthropic values
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Have attention to detail
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Support your team and your other colleagues
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Attend meetings and training as required
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Be flexible and respond to the needs of the charity
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Attend supervision on a regular basis with the line manager
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To treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic
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Read and adhere to the charity policies, including the dress code, and all relevant legislation and ensure that any team members who report to you do the same
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Work toward the charity’s vision and mission, and act in line with its values of dedication, innovation, partnership, energy and respect.
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Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure and understand the correct action to be taken in the event of a fire
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To undertake any additional relevant duties as required
This job description is not exhaustive. The role will include other tasks and responsibilities commensurate with the post and any changes needed to meet legislative requirements.
The recruitment process
To apply for this post, please send the following:
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CV (please include your last employer and dates of employment)
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Cover letter addressing how you meet the criteria set out in the job description and person specification
Please note, that applications submitted without a cover letter will not be considered for this role.
Closing date for application: Friday 12 July 2024, 12 noon.
Interview date: Wednesday 31 July 2024
- Please note, you must be able to provide evidence of eligibility to work in the UK.
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. If you require any reasonable adjustments at any stage during this process, please contact us as soon as possible.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits:
- 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
- A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
- A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
- Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
- A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing:
As a member of the Royal Free family, you’ll be entitled to benefit from:
- Expert financial advice from our financial partner, the London Credit Union
- Savings on purchases with the Blue Light Card
- Our Death in Service benefit
Support for your health and wellbeing
- Gym, pool and classes at our Rec Club in Hampstead
- Secure bicycle parking and shower facilities at our Hampstead site
- Monthly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
The client requests no contact from agencies or media sales.
Salary - £28,300 per annum, plus pensions & benefits
Hours - 36 hours (net) with evening and weekend working
Location – Home-based within 45 minutes of Winchester in Hampshire, looking after churches in Berkshire, Dorset and Hampshire
This is a fundamental role within our West regional team, internally the role is known as Local Community Officer.
The Churches Conservation Trust works with communities to look after 357 historic churches, over two million visitors annually and hundreds of events both private and public.
These ancient, listed sites are among the most beautiful locations in England.
You’ll be visiting sites in your patch regularly, encouraging new supporters, holding local meetings, and raising funds to meet each building’s unique needs. Sharing progress through a growing church plan for each of the 22 churches in your area, you’ll ensure these buildings thrive as beautifully maintained visitor attractions, as venues for events and as central parts of village, town or city life.
You’ll be supported by our team of experts, including fundraising, conservation, and learning and by our large network of church supporters.
If you know how to build and sustain community projects across a wide area, whether that’s in towns, cities or remote areas, we’d love to hear from you.
How to apply
If you would like to apply for this role, please visit our vacancies page, where you will be directed to our online recruitment system. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role, only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is 8am on Monday 15th July 2024
Please note there is a two-stage interview process. Shortlisted candidates will be invited to attend a familiarisation visit on Tuesday 6th August 2024 in Berkshire. This will be followed by interviews on Friday 9th August via Zoom/Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.