Elderly Jobs

​Location:Home/Birmingham-based with frequent travel to projects in West Midlands

As Project Support Officer you will support the Area Manager and Regional Manager with volunteer recruitment, documentation of training, giving our volunteers a fantastic experience, guest outreach and giving extra support to our West Midlands projects as and when required to aid development and growth within the region.​​​

Each of our Projects is run by Project Leaders (volunteer position) and supported by Regional Managers through recruitment and training of volunteers. You will support the Regional Managers so that they can manage more projects, knowing that you have helped with the embedding of volunteers, along with supporting expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the Area.​

You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects.​You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.​

This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include some evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.​

Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.​

How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.​

Deadline for your application:11.59pm on Sunday 14th July​

View the job description here: West Midlands PSO JD 2024.pdf​

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.​

Interviews: ​tbc​

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.​

Safeguarding: The role advertised is ‘Regulated Activity’ and as such is exempt from the Rehabilitation of Offenders Act 1974, and any appointment will be subject to a satisfactory enhanced DBS disclosure check.​

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.​

Haringey Circle is a new member-based charity which aims to focus on the issues that affect those in our borough who are over 50 or have a disability. We bring members together to celebrate their talents, create opportunities and provide a significant voice as older people grow as a proportion of the population. As we develop, we will provide occasions where people can connect with others who share common interests and face common challenges, as well as a desire to live a positive, long, healthy, and independent life.  Above all we want to create a sense of belonging to our community in the richly varied and diverse part of London what is our home.

We are looking for a creative individual to work with the board to support the development of the organisation. You will be an energetic, inspiring and well organised individual with a track record of developing, organising and running social activities and events. Experience of working with older and/or disabled people would be an advantage. You will be committed to working in partnership with our Circle members to build up a program of activities and events that reflects their interests and aspirations. If this is a role that appeals to you, and you have the skills and experience set out in the role specification we would love to hear from you.

Please contact Mike Wilson to request a Recruitment Pack.

Note that the deadline for applications is: 5.00pm, Wednesday 17th July 2024.

Haringey Circle Manager £18,600 (FTE £28,000), 25 hours/week, to September 2025 (may be extended), Haringey, London.

FareShare Merseyside & North Wales

Job Description –Community Coordinator Assistant

Reporting to:  Regional Manager

Location: Totton   

Contract: Permanent

Hours: 35hrs

Salary: £22,495-£23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

 Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.

We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

As a Community Coordinator Assistant for FareShare, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to maximize relationships and add value to create the best experience for our charity partners. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships with charities, and raising awareness of FareShare Merseyside and North Wales (FSM&NW) across the region.

The Community Coordinator Assistant will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across our region. Which consists of, Wirral, Knowsley, Sefton, Halton, Cheshire East and North Wales.

This role is vital in ensuring the success and sustainability of the FareShare Community Food Membership programme by fostering strong, supportive relationships with our charity partners and making a positive impact across the region.

Main areas of responsibility

The Community Coordinator Assistant will be responsible for the recruitment and retention of Community Food Members (CFMs) within the designated region. This role requires close collaboration with the Regional Manager, the Finance team, and Head Office. The Community Coordinator Assistant is expected to meet recruitment and retention targets, produce comprehensive reports, and ensure all requirements of funders are met.

• Organised, reliable and with a high attention to detail. 
• Some experience with customer relationships management systems.
• Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
• Strong numeracy.
• Ability to prioritise and multi-task as required. 
• A strong team player with a good work ethic. 
• Ability to work to tight deadlines and in a fast-paced environment. 
• Understanding of GDPR principles.
• Curiosity and empathy with FareShare’s mission and strategy. 

·  

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria

• Previous experience in community work
• Excellent written and verbal communication skills
• Hold a full UK driving licence and have access to a vehicle
• Have a commitment to Equality, Diversity and Inclusion
• Eligible to work in the UK

Desirable Criteria

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with customer relationship management software.
• Be degree educated or have a strong career history doing similar roles in any sector.
• Have some experience of community.

Competencies and behaviours

• Develop and implement strategies to recruit new CFM’s
• Maintain relationships with existing CFMSs to ensure high retention rates
• Conduct outreach activities to promote the benefit of CFM membership
• Able to demonstrate being a Team player
• Eligible to work in the UK

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Join Age UK Westminster's friendly team and help grow its service supporting Westminster residents who are living with dementia. In 2024 the ambition is to grow the reach of the successful monthly ‘Heart of Westminster' Cafe delivered in partnership with the Salvation Army’s Regent Hall and grow the weekly community-based MCST group to two weekly groups and provide expertise to the Befriending team to manage some befriending matches. 

Job Title: Dementia Service Coordinator

Reporting to: Community Services Manager

Responsible for: Dementia Volunteers

Salary: £28,000 - £31,000 per annum pro-rata including London Weighting, plus up to 7% Pensions Contribution

Hours of work: 3 days a week with possibility of increasing days subject to funding

Annual Leave: 28 days per annum (pro-rata for part time), plus Bank Holidays

Location: Beethoven Centre, Third Avenue, London W10 4JL

Contract: 12 months with extension subject to securing continuation funding

Age UK Islington is developing a new befriending service in the coming months. As part of this development, we have an exciting opportunity for a part-time role as a Befriending Coordinator.

This will involve supporting all aspects of service development, partnership building, volunteer recruitment, training and management and matching volunteers to clients for home visits, telephone befriending and/or activity-based befriending. The post holder will also be responsible for case recording, monitoring and service evaluation.

The role is for 15 hours per week; this may increase to 21 hours per week dependant on the success of future funding applications. There is flexibility around when you work these hours.

Candidates must have an interest in working with older people, excellent communication skills, organisational skills, experience of facilitating training and able to maintain accurate records and produce monitoring and evaluation reports. Ideally candidates will have the ability to manage their own workload and work independently and with initiative .

The closing date is Friday 19 July and interviews will take place on Thursday 1 August 2024

To apply: Completed Application form and Equal Opportunities form to be sent no later than the 19th July 2024.

CV`s will not be acceptable. 

We are looking to recruit a Services Development Manager, to develop, scope, and manage high-quality income-generating services that meet the needs of clients and the community. This includes overseeing current and developing services such as foot health, at-home support, counselling, dementia care, and later life planning.

Key Responsibilities:

Service Development:

· Conduct market research to identify potential income-generating services.

· Develop business plans and operationalise new services.

· Collaborate with stakeholders in Herefordshire, Worcester, and Malvern Hills to identify service gaps and establish best practice delivery models.

· Partner with the marketing team to create strategies for promoting new services.

Service Delivery:

· Work alongside the management team to execute the organisation’s strategic plan and deliver services aligned with core objectives.

· Implement detailed planning, monitoring, evaluation tools, and KPIs for each service or project.

· Manage financial aspects, including budgeting and monitoring of income and expenditure, in collaboration with the Finance Manager.

· Lead and develop a team of staff and volunteers to provide high-quality, person-centered services.

· Oversee day-to-day operations, ensuring adherence to operating procedures.

Team Management:

 As a member of the senior management team, you will lead and develop a team of staff and volunteers to deliver a portfolio of high-quality, person-centred services. Your role will involve:

· Conducting team meetings, supervisions, and managing performance issues in partnership with the HR Manager.

· Fostering relationships with key stakeholders, including funders, commissioners, and local partners.

· Developing referral pathways and enhancing the organisation’s profile.

Contract and Grant Management:

· Oversee contracts and grants, ensuring compliance and timely reporting.

· Identify risks to service delivery and take corrective actions.

· Work with the SMT and CEO to develop tenders and bids for funding

General Duties:

· Adhere to all organisational policies and procedures.

· Participate in training relevant to the role.

· Represent the organisation internally and externally.

· Collaborate with colleagues to identify opportunities for innovation and improvement.

· Work with the Finance Manager to manage service budgets effectively.

· Demonstrate a commitment to the organisation’s ethos and mission.

· Make informed decisions to address challenges and implement changes.

· Act as an ambassador for the organisation at all times.

· Perform any other duties as requested by the organisation.

Person Specification

The following criteria will be assessed from information provided on your application and during the assessment process

• High standard of education to level 4 or above, or demonstrable ability to work at this level
• Educated to degree level
• A full driving license and willingness and ability to drive for work purposes

Experience

• Significant experience of designing and developing profitable income generating services
• Significant management experience including line management of a team
• Experience of creating a team
• Experience of monitoring income and expenditure and re-designing as needed
• Experience of managing multiple services with competing priorities
• Experience of working as part of a management team
• Experience of negotiating contracts and other funding streams
• Experience of developing services and projects and writing service plans
• Experience of implementation of relevant policies and procedures
• Experience of performance management and reporting
• Experience of report writing and presentation

Skills

• Strong leadership skills with the ability to manage and motivate staff
• Presentation skills
• Exceptional organisational skills
• Ability to manage change and to manage changing priorities and services
• Creative thinking and meeting of client need
• Ability to work to deadlines
• Ability to manage difficult situations
• Ability to analyse and present data

Knowledge

• An understanding of the current and emerging needs of older people
• Good knowledge of Herefordshire and Worcestershire’s geography
• Knowledge of the health and social care landscape

About the Role

Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?

Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.

Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.

As a Tenancy Management Officer you will be expected to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants. You will have the ability to liaise with a range of internal and external partners, experience of providing a supported housing service to vulnerable tenants and a commitment to sustaining tenancies wherever possible.

You will also be able to effectively manage tenancy breaches including Anti-Social Behaviour, assess the suitability of new referrals, carry out property inspections and manage the voids process, monitor rent accounts and work with Income Management Team to ensure that rent arrears are kept to a minimum.  The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service. 

This role is available as a full time post of 38 hours per week.

Benefits

We value everything our staff do for the people we support, so we provide a great benefits package:

· 25 days Annual Leave excluding Bank Holidays (pro rata for part time)

· Computing Scheme

· Credit Union Scheme

· Cycle-to-Work Scheme

· Death in Service Benefit

· Health Assured – Employee Assistance Programme

· Eye care Vouchers

· Flu Jab Reimbursement

· Long Service Awards

· Pension Scheme

· Purchase Additional Annual Leave

· Refer-a-Friend Scheme

· Retirements

· Loans (including season tickets and parking permit loans)

· Blue Light Card

We are committed to safeguarding and promoting the welfare of adults at risk and expect all staff to share this commitment. This post involves working with or having access to adults at risk and/or their records so we will require an Enhanced Disclosure from the Disclosure and Barring Services. This will be fully subsidised by Outward.

How to Apply

If you think you meet the requirements of the role then please submit an application by following the link below:

The closing date for all applications is 23:59pm on 18th July 2024

Interviews will be held week commencing 29th July 2024

Outward is committed to equality and diversity and welcomes applications from all sections of the community.

About ADI

ADI is the worldwide federation of Alzheimer associations which support people with dementia and their families. ADI was founded in 1984 and registered as a non-profit organisation in the USA. Based in London, ADI has been in official relations with the World Health Organization since 1996.

ADI’s vision is risk reduction, timely diagnosis, care and inclusion today, and cure tomorrow. ADI works by empowering Alzheimer associations to promote and offer care and support for people with dementia and their family carers, while working globally to focus attention on dementia and campaign for policy change from governments. ADI produces global socioeconomic information on dementia and publishes the World Alzheimer Report as well as a host of other publications.

ADI holds official status with the World Health Organization and routinely works with the OCED, UN, G7, G20 and other multilateral and regional bodies, plus directly with government ministries and key stakeholders

Each of our members is a non-profit Alzheimer association supporting people with dementia and their care partners. We can only achieve our aims if we work closely together with our members and other non–governmental organisations.

Our values

• Respect: treating all people affected by dementia with respect and ensuring their rights are protected.
• Integrity: transparency in our relationships with each other and our external stakeholders.
• Inclusiveness: reaching out and enabling all stakeholders to be represented and heard equally without prejudice or discrimination while celebrating and leveraging our diversity.
• Accountability: being transparent and accountable, as well as fiscally responsible and effectively governed, with a commitment to excellence in all our work.
• Cooperation: developing mutually beneficial working relationships and partnerships.

Job description

This position is full-time, permanent, and based in the ADI office in London. Some international travel for several days at a time will be required. Remote or international applicants may be considered for this role depending on circumstances.

Salary £26,000-£29,000 p.a. (London based)

ADI offers flexible working, an 8% employer contribution to a contributory pension scheme, employer-sponsored pension guidance, and a cycle to work scheme.

Main purpose of the role

• Policy: Assisting and strengthening ADI’s policy & advocacy work, supporting campaigns and engagement with multilateral bodies, including the World Health Organization and United Nations, and supporting member associations in national level advocacy work with government and key stakeholders
• Communications: Supporting the delivery of ADI’s communications, particularly where this intersects with policy.
• Advocacy: Supporting ADI’s campaigning and advocacy work, including the annual World Alzheimer’s Month campaign, as well as other ad-hoc initiatives.

Key tasks

• Work with the Policy & Communications Manager to deliver ADI’s policy and advocacy output at multilateral, regional and national level 
• Support policy strategy including the writing of briefing and position papers, official statements at World Health Organization, United Nations etc. Liaison with key organisations (World Health Organization, United Nations etc.) including setting up of meetings, agendas, report notes and managing action points.
• Preparation of presentation slides and speeches, predominantly for CEO, Deputy CEO and key Board members.
• Help build and maintain relationships with external stakeholders relevant to ADI’s policy portfolio, deputising for the Policy & Communications Manager, Deputy CEO or CEO in meetings where relevant.
• Assist ADI’s communication with national Governments, multilateral bodies and civil society partners including the drafting of official letters and meeting preparation.
• Assist in the development or press releases and other media engagement opportunities, working with the Policy & Communications Manager and ADI’s media agencies.
• Monitor and report on ADI’s coverage in the media.
• Work with ADI’s Digital Lead to translate and align ADI’s policy and advocacy work to its communication portfolio, through the development of blogs, emails, news items, social media posts or other relevant communication medium.  
• Support policy event participation and policy event logistics, including the managing and briefing of speakers, participants and volunteers. Plus representing and presenting on ADI’s behalf.
• Support ADI’s campaigns, including ADI’s annual World Alzheimer’s Month campaign. Generate content to support ADI’s publications portfolio as required.
• Any other reasonable task commensurate with this post as required by the Policy & Communications Manager, Deputy CEO or CEO.

Person specification

Skills knowledge and experience

Essential:

• Experience in policy and advocacy, including helping develop evidence-based policy positions and recommendations.
• Experience in preparing for and supporting stakeholder meetings. Fluency in English with an ability to analyse and write clearly and concisely about complex issues and to varying audiences.
• Strong project management skills, and an organised approach to work, with a high level of accuracy and attention to detail.
• Experience in communications, including the development of content for diverse audiences on social media, webpages and blogs, newsletters and other forms of dissemination. Experience working with the media.
• Good working knowledge of Microsoft Windows, Outlook, Word, Excel and PowerPoint, ideally with proven experience of developing quality presentations for diverse audiences.
• Experience of building constructive relationships with stakeholders across multiple organisations.
• Ability to communicate clearly, sensitively, and persuasively.
• Ability to work on own initiative without supervision, manage a diverse workload, prioritise tasks and work under pressure to meet tight deadlines.
• Ability to work well within a team.
• Ability and willingness to travel independently for several days at a time including internationally.
• Empathy with ADI’s aims and values.

Desirable:

• Experience working internationally with multilateral bodies
• A second major world language.
• Experience of working with elderly or other community organisations
• Experience of working for a charity or NGO

Reporting To:  Head of People

Contract type:  Permanent, Full time (37.5 hours)

About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.

Our vision is a London where no one goes hungry and good food is never wasted.

We rescue surplus food from businesses, supermarkets, restaurants and farms. This food is nutritious, in-date, and safe and includes a high proportion of fresh vegetables, fruit, meat and fish. If we did not rescue this food, it would be at risk of going to waste. Instead, we deliver it free of charge to London charities, schools, food banks, food hubs and other organisations serving people in need. Our food is a vital lifeline for children and families, people on low incomes, people who have lost their jobs, the homeless, refugees, domestic abuse survivors, the elderly and keyworkers.

We were founded in 2016 in memory of Felix Byam Shaw, by his father, entrepreneur Justin Byam Shaw.

Purpose of the Job

Reporting directly to the Head of People, you will be a primary point of contact for managers and employees accessing HR services, advising, providing information and guidance on core HR policy and process.

You will play a crucial role in ensuring first-class service delivery and professionalism. You will be responsible for overseeing and supporting all aspects of the employee life cycle, and providing guidance to People Officer and People Administrator.

Please review our job portal for further details on the role, including job description.

Our benefits

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our Depots.

Application procedure
Please apply via this recruitment portal.

Please upload your CV and a covering letter outlining your suitability for the role (and make sure that they’re both uploaded before submitting your application).

After you have submitted your application, you have 24 hours in which you can access you application and make edits. We suggest that you complete one last proof-read after submission and double check that your CV etc. uploaded correctly.

The Felix Project can only employ applicants who currently have the right to work in the UK.

Recruitment Timeline

Application deadline: 7th July 2024

We will be assessing candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity. 

Independent Living Coordinator

North Manchester

Temporary - 10 weeks initially with the potential for extension

Flexible hours - the client can offer between 18 - 25 hours per week Monday - Friday

Our client

A leading, North West Housing Association, are looking to recruit a temporary Independent Living Coordinator for an initial period of 10 weeks, however there is the potential for this contract to run longer. The scheme is based in Blackley, North Manchester and the client can offer between 18 - 25 hours per week, Monday - Friday.

The role - Independent Living Coordinator

In this role, you will be responsible for;

• Delivering a brilliant service to customers living in our older people's independent living schemes
• Providing intensive on scheme housing management and support services to customers living in the buildings, ensuring provision of excellent services and active customer participation and involvement.
• Ensuring that the building is compliant with health and safety and that all repairs and planned works are carried out to an appropriate standard.

The candidate

To be successful for the role of Independent Living Coordinator we are looking for people who have.

• Excellent communication skills
• An understanding of professional boundaries and safeguarding
• Experience of working in a fast-paced environment and able to meet deadlines.
• Strong organisational skills.
• Resilience and compassion, as you will work with people with complex needs.
• A flexible attitude towards your working hours (in the event of an emergency).

Due to the nature of the role, an Enhanced DBS is required dated within 12 months or on the update service.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

CEO (Age UK Enfield)

Location: Hybrid - Enfield, EN1 1DW
Contract Type: Permanent, Full time
Hours: Full Time - 35 hours per week (4 days considered)
Salary: up to £60,000 based on experience

About Us:

Age UK Enfield (AUKE) is the key provider of advice, dementia care and support, day care, information and advice, fitness and frailty support services in the diverse North London borough. Our mission is to improve the lives of older people in Enfield by ensuring they are valued, active, connected and able to live the life they choose.

AUKE has been serving the people of Enfield since 1997.  The Charity is part of the national Age UK Charity and its network of local Age UKs.

We are acknowledged as the leading charitable organisation helping older people in the Borough and support around 7000 older people each year.

The role:

We are seeking an experienced, driven, and strategic CEO to lead the 30 staff and 60 volunteers at AUKE with great passion and energy. The period ahead is an exciting one.   significant project to bring our services under one roof is in its early stages and this would provide  an opportunity for us to increase our offerings with a new bespoke facility. We are seeking a new CEO who will be energised by this work and can guide all stakeholders through  our  strategic plans. 

Supported by a highly professional board and a talented and committed operational team, our CEO will lead the execution of strategic objectives, oversee the financial and operational management of the Charity, and grow our footprint by promoting AUKE’s vision, ambitions, values and objectives in everything they do. 

Role Requirements:

• Proven track record of leadership and management across a range of responsibilities as CEO or similar senior level – ideally gained in a Charity or relevant sector 
• Financial acumen – experience of financial management and control, including budget planning, oversight and cost control
• Experience of strategic planning and implementing organisational change
• Track record in driving and supporting fundraising growth, developing networks and working with funding partners
• Demonstration of influencing and developing relationships with key stakeholders and senior opinion leaders including local authority or similar
• Track record as a leader of people, creating positive affirming environments for successful teams and an inclusive organisation
• Experience working with a Board in setting the vision, mission, strategic objectives and priorities for a Charity or relevant sector

Benefits:

• Hybrid working with the opportunity to work flexibly over 4 days per week
• 25 days annual leave plus statutory holidays
• Comprehensive health benefits through Simply Health
• Support from the Age UK federation to promote the charity and provide exceptional opportunities for networking and shared learning

 
Eastside People is supporting AUKE in the recruitment for this role. Application is by CV and a covering letter which should indicate why you are interested in applying for the CEO role and should also address the points in the Person Specification.

Before you make an application, please download and read the Candidate Information Pack.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.

We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria. Instead, if you have specific questions about the role, please email Melissa Coope at our recruitment partners Eastside People to arrange a conversation.

The closing date for applications is Wednesday 17th July. Competency based interviews will take place with Eastside People up until Friday 19th July. Shortlisting will happen during week commencing 22nd July.

Formal interviews with Age UK Enfield will be in three stages. A first interview will be with three Board Trustees during week commencing 29th July, a second interview with the Board of Trustees will follow a presentation to the Board of Trustees and Senior Management Team members taking place week commencing 5th August. A final interview with the Chair of the Board of Trustees and Treasurer will take place week commencing 12th August.

Age UK Enfield is a charity that provides support and services for anyone aged 50+ in the borough. Find out about their activities, events, classes, benefits, care, health and well-being, and how to get involved or help.

Closing date: 17-07-2024

REF-215 127

We are working in partnership with Age UK Birmingham, who empower people aged 50+ to live with dignity, respect, good health and wellbeing, and can access services, support to meet their needs.  They support people across Birmingham, Sandwell and surrounding areas to enrich their lives and live independently.

They are seeking a new Head of Operations to join their senior management team, to build on the progress made by the charity over the last 5 years. 

The new Head of Operations will lead the charity’s forward-facing operations, building on current strengths and identifying new opportunities. Partnership working with national Age UK and local stakeholders particularly in Health and NHS settings across the West Midlands and neighbouring Age UKs will also be a key focus.

You will have:

• Proven multi team leadership experience and the ability to manage and motivate staff and volunteers 
• Well-developed communication and presentation skills both written and verbally
• The ability to understand and deal with complex documents and solve problems
• Skilled at prioritising conflicting demands, project management planning and development
• The ability to produce clear and concise reports and documents as required
• Experience in financial planning and managing budgets

The successful candidate will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of older people in Birmingham, Sandwell and surrounding areas in accordance with the strategic aims of the organisation. 

You will ensure all services meet required financial and quality standards and comply with all contractual requirements. 

The post-holder will work with the Chief Executive in identifying new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income and will fulfil the role of deputy to the Chief Executive as required.

For more information and a full job specification please contact Sandra Smith, Associate Director, Charisma Charity. Applications should be submitted through the Charisma website and include your CV and supporting statement. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 28th July 2024

First interview date: TBC

Second Interview date: TBC 

Fundraising and Enterprise Manager

Location: Age UK Tameside, 131 Katherine Street, Ashton under Lyne, OL6 7AW
Job Type: Full time
Contract: Permanent
Salary:£28,548 per annum

Main Purpose:

To work as part of the Leadership Team to develop and grow commercial enterprises, develop corporate giving schemes, secure donations to establish a sustainable unrestricted income stream into the Charity and showcase the work of the Charity on social media platforms.

Income Generation:

- To establish business enterprises within the charity to generate paid for service income, managing these operations and maximising profit.
- To establish commercial giving income streams and sponsorship with small, medium, and large companies.
- To establish a local supporter’s scheme, to generate income and promote the services of the Charity.
- To increase the customer base for the 131 Club, Studio 131, Happy Feet, Lunch Clubs, and any new enterprises the Charity sets up.

General Management:

- Oversee the maintenance of the Charity’s social media marketing, external media advertising and website maintenance.
- To undertake media campaigns representing the Charity, our work and the older people we support. Manage any Service Level Agreements with external marketing consultants.
- To work in line with the Charity’s values and to provide guidance on these values to staff.
- To work with the Leadership Team to develop the Charity’s internal strategy, fulfil its goals and realise its ambitions.
- To deputise in the absence of the CEO

If this sounds like the role for you we would love to hear from you !

Closing date: 15-07-2024

REF-215 106

PURPOSE OF THIS ROLE

The role holder is responsible for providing a dedicated service to support a safe and timely hospital discharge with proactive solutions  

This is a responsive service requiring someone who is able to juggle multiple priorities and keep them moving to enable people to get people home. 

 The purpose of the post is to work proactively with clients primarily but not exclusively older people, in both hospital and community settings, to improve their ability to live as independently as possible, for as long as possible, in their homes. This will be achieved by working within the existing local processes and pathways for health and social care, thereby identifying older people in priority need and providing individual clients with a coherent person-centered approach in which their specific needs are seamlessly considered, recognised, and responded to. The principal focus of the service is to provide bespoke home improvements and adaptations that support independence, however there are further outcome requirements related to prudent healthcare, new technology and access to services. Key to the approach is identifying with Health & Social Care partners those in critical need; ensuring effective service access to beneficiaries and tailoring interventions to the specific need.

To ensure a seamless service for clients being discharged from hospital or prevention of admission to hospital.

Key accountabilities and responsibilities

· To be the face and direct contact of the Hospital to a Healthier Home Service. 

· To work when required within the local Hospitals.

· To work with the hospital teams, assisting with patients housing needs and solutions to meet those needs to enable

discharge by the planned discharge date.

· Provide a point of contact for responding to clients or professionals calling the office in relation to urgent hospital works.

· Visiting clients on the wards to ensure we provide advice and personalised support to the client to identify their needs and discuss personalised options to repair or adapt their home.

· Proactively identify older frail patients with age-related challenges, complex health issues and related sensory loss, dementia or post-stroke trauma, that threaten their independence at home.

· Promote, provide awareness and develop referral protocols for potential clients with NHS, Social Care and Third Sector teams and establish a good working relationship within the relevant local authority departments, health services, housing and voluntary groups who are in contact with the client group.

· Work with the assessment and discharge planning processes within local clinical settings to assist in identification in a structured way, embedding a housing-related community service in the patient pathway.

· Provide a Healthy home visit assessment that is person-centred and needs-led, identifying housing, environmental and personal risks to independent living that clients face including assessing the risk of falls, and any factors affecting the  safety, warmth and security of the property.

· Ensure that the client understands and is kept informed of all the procedures and practices involved with their particular circumstances.

· Deliver targeted information, signposting and support to those individuals identified with sensory loss, dementia and stroke (and their families and friends), to ensure they are aware of the services, information, advice and support available to them to enable them to live independently.

· Undertake brief interventions with people at high risk of losing their independence; this may include problem-solving with individual clients, supporting them to resolve issues relating to their sensory loss/dementia/stroke, living circumstance and independence, particularly at times of transition, such as hospital admission, diagnosis or discharge.

· Use Person-Centred approaches to plan, implement, monitor and review the support you provide. 

· Work in a fully integrated way with other members of the local health and social care teams, to ensure people receive a seamless high-quality support, in which their living circumstance are considered as an integral part of their packages of care and support.

· Liaise with practical services/adaptations team or contractors to undertake relevant repairs and adaptations.

· Refer to specialist support such as the Managing better Caseworker to demonstrate assistive equipment to people which would enable them to live more independently and provide information and support services for clients that want to access new technology to support independent living.

· Have a basic knowledge of complex health and cognitive disorders, e.g. dementia, how the home environment might be improved to maximise opportunities for wellbeing and independence and how sensory loss impacts on these conditions.

· Ensuring the service runs in line with contractual and service level agreements.

· Provide information to the Operations Manager and other bodies monitoring the projects performance.

· Keep up to date with developments in relevant fields of work and research.

· Ensure that good records are kept in all cases, updating computerized records as necessary and maintaining case notes and progress forms.

· Contribute to the development of good casework practice throughout the agency, ensuring all casework meets the standards required by us and is in line with the Advice Quality Standard and the agency business plan.

· Contribute to performance and monitoring reports to the standard and within  the timescales required by the agency manager.

· To develop a creative and collaborative relationship with the Technical and Adaptations team to ensure that we can deliver on our objective of always having clients at the heart of everything we do.

· You will be responsible for gathering and collating satisfaction surveys and providing management information on the levels of client satisfaction with the  service.

· Ensuring that a suite of comprehensive activity-based risk management plans are up to date, relevant and communicated to the team.

· Produce case studies which demonstrate the impact of our work.

· To foster an excellent relationship with clients, contractors, Health and Social  Services Partners and all staff and other agencies.

GENERAL DUTIES:

· Attend regular staff meetings and conferences.

· Undertake other reasonable duties, commensurate with this post, as may be required.

· To be aware of and committed to the promotion of the agency’s values, mission and diversity statements in both employment and service delivery.

· Provide information according to the Welsh language policy.

· Promote and maintain a customer focus.

· Contribute to the Agency overall strategic business plan.

· To work within the agency’s guidelines and procedures.

· Support the smooth running of the office.

· To adhere to Health and Safety legislation and the Agency policies and  procedures in relation to Health and Safety

IN THIS JOB YOU WILL NEED

· Understanding of hospital pressures and experience with working hospital with discharge teams.

· Experience of leading and promoting delivery of a project with the ability to be front facing within a hospital environment.

· Significant experience in casework, support work, community work or a related field

· The ability to combine your knowledge and expertise with a person-centred mindset.

· Assessment skills, perhaps gained from professional training or experience.

· Problem solving skills - having a flexible approach to finding solutions that  maximise independence and choice.

· You want to work in a value led organisation and recognise yourself in the agency’s core values.

· You have a ‘can do’ approach, remaining focused and calm under pressure. You   look for solutions which keep the processes moving because your priority is to ensure our clients receive a high-quality service.

· Excellent listening skills in order to be able to design solutions around peoples’ wishes.

· Skill in organizing resources and establishing priorities.

· Time and workload management skills – being able to plan ahead and manage multiple and competing priorities.

· Clerical, word processing, and office skills.

· Strong interpersonal and communication skills and the ability to work effectively with a wide range of people in a diverse community.

· Work co-operatively and enable other members of the team to work to the best of their ability.

· Knowledge of the Welsh Government 6 goals to Urgent and Emergency Care 

· Knowledge of the Social Services and Well-being (Wales) Act 2014 and The Well-being and Future Generations Act (Wales) 2015

DESIRABLE:

· Up to date knowledge of welfare benefits.

· An understanding of the needs of older people.

· An understanding of housing issues.

· Trusted Assessor status, or the willingness to achieve it.

· A qualification in energy awareness (e.g. City and Guilds level 3) or experience of domestic energy advice.