Head of Operations

We are working in partnership with Age UK Birmingham, who empower people aged 50+ to live with dignity, respect, good health and wellbeing, and can access services, support to meet their needs.  They support people across Birmingham, Sandwell and surrounding areas to enrich their lives and live independently.  

They are seeking a new Head of Operations to join their senior management team, to build on the progress made by the charity over the last 5 years. 

The new Head of Operations will lead the charity’s forward-facing operations, building on current strengths and identifying new opportunities. Partnership working with national Age UK and local stakeholders particularly in Health and NHS settings across the West Midlands and neighbouring Age UKs will also be a key focus.

You will have:

• Proven multi team leadership experience and the ability to manage and motivate staff and volunteers 
• Well-developed communication and presentation skills both written and verbally
• The ability to understand and deal with complex documents and solve problems
• Skilled at prioritising conflicting demands, project management planning and development
• The ability to produce clear and concise reports and documents as required
• Experience in financial planning and managing budgets

The successful candidate will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of older people in Birmingham, Sandwell and surrounding areas in accordance with the strategic aims of the organisation. 

You will ensure all services meet required financial and quality standards and comply with all contractual requirements. 

The post-holder will work with the Chief Executive in identifying new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income and will fulfil the role of deputy to the Chief Executive as required.

For more information and a full job specification please contact Sandra Smith, Associate Director, Charisma Charity. Applications should be submitted through the Charisma website and include your CV and supporting statement. 

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date for applications: 28th July 2024

First interview date: TBC

Second Interview date: TBC